Group Long Distance

METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. PRODUCT GUIDE Original Page 1 LOCAL EXCHANGE SERVICE METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES APPLYING TO LOCAL EXCHANGE SERVICE WITHIN THE STATE OF NORTH CAROLINA ISSUE DATE: April 13, 2015 EFFECTIVE DATE: April 13, 2015 David Aronow, President Metropolitan Telecommunications of North Carolina, Inc. 55 Water Street, Fl 32 New York, New York 10041 METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. PRODUCT GUIDE METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. PRODUCT GUIDE 39th Revised Page 2 Replaces 3 Original8th Revised Page Page 2 2 CHECK SHEET Sheet Sheet Sheet Sheet No. Revision No. Revision No. Revision No. Revision 1 Original 34 Original 67 Original 100 Original 2 39th Revised* 35 Original 68 Original 101 Original 3 39th Revised* 36 Original 69 Original 102 Original 4 Original 37 Original 70 Original 103 Original 5 Original 38 Original 71 Original 104 Original 6 2nd Revised 39 Original 72 Original 105 Original 7 Original 40 Original 73 Original 106 Original 8 Original 41 1st Revised 74 Original 107 Original 9 Original 42 Original 75 Original 108 Original 10 Original 43 Original 76 Original 109 Original 11 Original 44 Original 77 Original 110 Original 12 1st Revised 45 Original 78 Original 111 Original 13 Original 46 Original 79 Original 112 Original 14 Original 47 Original 80 Original 113 Original 15 Original 48 Original 81 Original 114 Original 16 Original 49 Original 82 Original 115 Original 17 Original 50 Original 83 Original 116 Original 18 Original 51 Original 84 Original 117 Original 19 Original 52 Original 85 Original 118 Original 20 Original 53 Original 86 Original 119 Original 21 Original 54 Original 87 Original 120 Original 22 Original 55 Original 88 Original 121 Original 23 Original 56 Original 89 Original 122 Original 24 Original 57 Original 90 Original 123 Original 25 Original 58 Original 91 Original 124 Original 26 Original 59 Original 92 Original 125 Original 27 Original 60 Original 93 Original 126 Original 28 Original 61 Original 94 Original 127 Original 29 Original 62 Original 95 Original 127 Original 30 Original 63 Original 96 Original 129 Original 31 Original 64 Original 97 Original 130 Original 32 Original 65 Original 98 Original 131 Original 33 Original 66 Original 99 Original 132 Original *Denotes change to existing Sheet or introduction of new Sheet ISSUE DATE: May 8, 2021 EFFECTIVE DATE: June 8, 2021 ISSUE DATE: April 13, 2015 David Aronow , President EFFECTIVE DATE: April 13, 2015 MetropolitanDavid Telecommunications Aronow, President of North Carolina, Inc. Metropolitan Telecommunications55 Water St ofreet, North Fl 32Carolina , Inc. 55 NewWater York Street,, New Fl 32York 10041 New York, New York 10041 METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. PRODUCT GUIDE ME TROPOLITAN TELECOMMUNICAT IONS OF NORTH CAROLINA, INC. PRODUCT 39th Revised GUIDE Page 3 Replaces Original 38th Revised Page Page3 3 CHECK SHEET (continued) Sheet Sheet Sheet Sheet No. Revision No. Revision No. Revision No. Revision 133 Original 166 6th Revised* 193 Original 134 Original 167 5th Revised* 194 Original 135 Original 168 4th Revised* 195 Original 136 Original 168.1 1st Revised 196 Original 137 Original 169 15th Revised 197 Original 138 Original 170 7th Revised 198 Original 139 Original 171 2nd Revised 199 Original 140 Original 172 6th Revised* 200 Original 141 Original 172.1 1st Revised 201 Original 142 Original 173 11th Revised 202 Original 143 Original 174 4th Revised 203 10th Revised 144 9th Revised* 175 3rd Revised 204 5th Revised 144.1 1st Revised 176 5th Revised 205 3rd Revised 145 5th Revised 177 9th Revised 206 2nd Revised 146 7th Revised* 177.1 Original 207 Original 147 1st Revised 178 1st Revised 208 Original 148 Original 179 16th Revised 209 Original 149 Original 180 6th Revised 210 Original 150 Original 181 11th Revised* 211 Original 151 Original 182 5th Revised* 212 Original 152 Original 183 4th Revised* 213 Original 153 1st Revised 184 1st Revised 214 Original 154 Original 184.1 2nd Revised* 215 Original 155 1st Revised 184.2 1st Revised 216 Original 156 Original 184.3 1st Revised 217 Original 157 Original 184.4 1st Revised 218 1st Revised 158 Original 185 13th Revised 218.1 Original 159 Original 186 13th Revised* 219 Original 160 Original 187 7th Revised 220 Original 161 9th Revised 188 2nd Revised 221 3rd Revised 162 5th Revised 189 Original 222 5th Revised 163 Original 190 7th Revised 164 5th Revised 191 Original 165 5th Revised* 192 Original *Denotes change to existing Sheet or introduction of new Sheet ISSUE DATE: May 8, 2021 EFFECTIVE DATE: June 8, 2021 ISSUE DATE: April 13, 2015 David Aronow , President EFFECTIVE DATE: April 13, 2015 Metropolitan DavidTelecommunications Aronow, President of North Carolina, Inc. Metropolitan Telecommunications55 Water Street, of NorthFl 32 Carolina, Inc. New55 Water York St, Newreet, YorkFl 32 10041 New York, New York 10041 METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA, INC. PRODUCT GUIDE Original Page 4 TABLE OF CONTENTS Title Page .........................................................................................................................................1 Check Sheet .....................................................................................................................................2 Table of Contents .............................................................................................................................4 Explanation of Symbols and Abbreviations.....................................................................................7 Application of Product Guide ..........................................................................................................8 Section 1...........................................................................................................................................9 DEFINITION OF TERMS ...................................................................................................9 Section 2.........................................................................................................................................14 REGULATIONS ................................................................................................................14 2.1 Undertaking of the Company ......................................................................................14 2.1.1 Scope ............................................................................................................14 2.1.2 Shortage of Equipment or Facilitates ...........................................................14 2.1.3 Terms and Conditions ..................................................................................14 2.1.4 Liability of the Company .............................................................................16 2.1.5 Notification of Service-Affecting Activities ................................................21 2.1.6 Provision of Equipment & Facilities ............................................................22 2.1.7 Non-routine Installation ...............................................................................23 2.1.8 Ownership of Facilities ................................................................................23 2.2 Prohibited Uses ...........................................................................................................23 2.3 Obligations of the Customer .......................................................................................23 2.3.1 General .........................................................................................................23 2.3.2 Claims ..........................................................................................................25 2.4 Customer Equipment and Channels ............................................................................26 2.4.1 General .........................................................................................................26 2.4.2 Station Equipment ........................................................................................26 2.4.3 Interconnection of Facilities .........................................................................27 2.4.4 Inspections ...................................................................................................27 2.5 Payment Arrangements ...............................................................................................28 2.5.1 Payment for Service .....................................................................................28 2.5.2 Billing and Collection of Charges ................................................................29 2.5.3 Disputed Bills...............................................................................................30 2.5.4 Advance Payments .......................................................................................30 2.5.5 Deposits........................................................................................................30 2.5.6 Discontinuance of Service ...........................................................................32 2.5.7 Interest on Customer Overpayments ............................................................35 ISSUE DATE: April 13, 2015 EFFECTIVE DATE: April 13, 2015 David Aronow, President Metropolitan Telecommunications of North Carolina, Inc. 55 Water Street, Fl 32 New York, New York 10041 METROPOLITAN TELECOMMUNICATIONS OF NORTH CAROLINA,

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