About Spurgeons HMP Elmley Children’s Charity information for Spurgeons is one of the UK’s leading children’s charities, supporting children and families affected by social disadvantage. In the last year, we delivered over 80 services, visitors coming into contact with over 37,000 children and 64,000 parents or carers. This booklet contains useful We ensure vulnerable children and families can access the help information about your visit to they need for a better future. We aim to help them better cope HMP Elmley. with their difficulties and provide them with resources and support to find long lasting solutions to challenging problems.

Visiting Times PM 01795 802195 Monday 14.00-15.30 Spurgeons Children’s Charity run family days, parenting courses for HMP Elmley, Church Road, Tuesday 14.00-15.30 Wednesday 14.00-15.30 prisoners and provide special children’s , , activities on visits. Spurgeons staff ME12 4DZ Thursday 14.00-15.30 If you are concerned about (based in the Visitors’ Centre) and our Friday 14.00-15.30 partner organisations will be on hand [email protected] someone in HMP Elmley, you can contact the Safer Custody team Saturday 14.00-15.30 before, during and after your visit to www.spurgeons.org on 01795 880921. Sunday 14.00-15.30 offer advice and support. Booking visits

Visits can be booked online up to Basic 28 days before the visit at 1 visit (Visiting Order) per 28 days www.gov.uk/prison-visits Standard Alternatively, call 0300 060 6605 2 visits per 28 days (1 x Visiting between 09.00-16.00 Monday to Friday. Order every 14 days) Visits can also be booked onsite by Enhanced filling in the booking request form. This 2 visits per 28 days, (1 x Visiting Order must be done before you go up to the every 14 days) plus 2 Privilege Visiting visit hall and then you can collect the Orders each month, available from confirmation on leaving. the 1st of each month and usable on Staying in touch between weekdays only visits Unconvicted prisoners are allowed visits The quickest way to get in touch without the need for a Visiting Order but The prisoner will draw up a list of visitors. with your family member is to email the visit must be booked in advance. You won’t be able to visit if you are him on www.emailaprisoner.com not on this list. All visits are subject to You will need his prison number Convicted prisoners are allowed visits availability and only one visit per according to their privilege level: to access this service and please prisoner over a weekend. allow 72 hours for this to be set up. Alternatively, you can send a letter. For all visits enquiries, contact: 01795 802195. Prisoners can call a limited number of people agreed by the prison. Getting to the Prison The prison runs a PIN system and prisoners can add credit and make Bus: Chalkwell (tel: 01795 423982) operate a calls at certain times of day. coach service from station, which Preparing for your visit Arriving at the prison runs once a day, Monday to Friday (bus 322). Sending in money On Saturdays, buses run from station Sending prisoners money can be • You will not be allowed in the prison unless • There is a visitors’ centre just outside (buses 364/367). done via the Royal Mail by cash, you have the right ID the entrance serving hot and cold cheque or postal order (made drinks, with a small children’s play area payable to HM Prison Service). You Accepted ID for people over 18 include: Train: The nearest station is Sheerness, approx. • Visitors will be subject to a search will also need to include your name 8 miles from the prison. Buses and taxis are • passport, picture driving licence or and may be subject to a passive dog and postal address. You can also provisional licence, EC Identity Card available from there. Alternatively, get a bus search do a bank transfer by visiting or taxi from Sittingbourne station. Taxis cost or two of the following: www.gov.uk/send-prisoner-money • There is visitor parking onsite approx. £20 from Sheerness and £30 from You will need the prison number a • Birth/marriage certificate, NHS medical Sittingbourne. • There is a play area for children in nd their date of birth. card, prescription, sight test, doctor’s letter the visits hall, but children are the or benefits letter, all showing date of birth responsibility of their parents at all Car: From the M2 or M20 (coastbound), follow Property for the prisoner For those under 18: times the A249 towards Sittingbourne and Sheerness. The prisoner can receive property • Birth certificate, Baby’s Red Book, student At the end of the dual carriageway, head within the first 50 days of his card showing date of birth, or anything Financial Help in Getting towards Minster and Eastchurch. A mile after arrival. You can bring in clothing from the adult ID list Sheerness Rugby Club and Brambledown Farm and other items on the Facilities to the Prison Shop, take 2nd exit at the roundabout and then • Each adult can bring in up to £40. This can List during visits within those first be used in the canteen to buy snacks or People on benefits may be able to get 3rd exit at the next roundabout, onto Church 50 days. The property door is drinks. Items bought must be consumed in support from the Assisted Prison Visits Road. You will then see signs to the prison. HMP open 12.00-13.15 Tues-Sun (not the visits hall or taken home Scheme. Please search online for Assisted Elmley is at the end of the road, after you pass on Mondays). Prison Visits for more details or ask visits HMP Standford Hill. • Visitors are asked to dress modestly staff for a form.