Waste Management in Hospitals
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The Ombudsman and Public Hospitals
The Ombudsman and the Public Hospitals The Ombudsman is Impartial Independent A free service 2 Who is the Ombudsman and what does the Ombudsman do? Peter Tyndall is the Ombudsman. The Ombudsman can examine complaints about the actions of a range of public bodies, including public hospitals. All hospitals providing public health services come within the Ombudsman’s remit. The Ombudsman can examine complaints about how hospital staff carry out their everyday administrative activities when providing public health services. These include complaints about delays or failing to take action. However, there are certain complaints that the Ombudsman cannot examine. These include complaints about: private health care regardless of where it is provided and clinical judgment by the HSE (diagnoses or decisions about treatment Is the Ombudsman independent? Yes. The Ombudsman is independent and impartial when examining complaints. 1 What can I complain to the Ombudsman about? You can complain about your experience in dealing with a hospital. This might include, among other issues, a hospital: applying an incorrect charge failing to follow approved administrative procedures, protocols or reasonable rules failing to communicate clearly failing to seek your informed consent to a procedure keeping poor records failing to respect your privacy and dignity having staff who are rude or unhelpful or who discriminate against you being reluctant to correct an error failing to deal with your complaint in accordance with the complaints process. 2 Which -
Appendix D. Useful Contact Information
Consultants in Infectious Diseases/ Genitourinary Medicine (cont’d) Dr Eoin Feeney St Vincent’s University Hospital, Elm Park, Dublin 4 Tel: 01 221 4000 Dr Justin Low, Louth County Hospital, Dundalk Tel: 086 8241847 Paediatric Infectious Diseases Professor Karina Butler Our Lady’s Children’s Hospital Crumlin Dublin 12 Tel: 01 4096100 Dr Paddy Gavin Children’s University Hospital Temple Street Dublin 1 Tel: 01 8784200 Infectious Disease Assessment for Migrants 2015 Appendix D. Useful contact information Consultants in Infectious Diseases/ Paediatric Infectious Diseases Genitourinary Medicine Professor Karina Butler Dr Busi Mooka Our Lady’s Children’s Hospital Mid West Regional Hospital Crumlin Limerick Dublin 12 Tel: 061 301111 Tel: 01 4096100 Dr Catherine Fleming Dr Paddy Gavin Dr Helen Tuite Children’s University Hospital University College Hospital Temple Street Galway Dublin 1 Tel: 091 544544 Tel: 01 8784200 Professor Mary Horgan, Dr Arthur Jackson Sexually Transmitted Infection/ Cork University Hospital Genitourinary Medicine Clinics Co Cork Youth Health Service, Tel: 021 454 6400 73 Shandon Street, Cork City Dr Susie Clarke, Tel: 021-4220490/1 Dr Fiona Lyons, Professor Colm Bergin, Gay Men’s Health Service, Professor Fiona Mulcahy Baggot Street Clinic, St James’s Hospital GUIDE Dept 19 Haddington Road, James’s St Dublin 4 Dublin 8 Tel: 01 6699553 Tel: 01 4162315, 01 4162316 St James’s Hospital, Dr Jack Lambert, GUIDE Clinic, Dr Paddy Mallon, James’s Street, Dr Gerard Sheehan Dublin 8 Mater Misericordiae University Hospital, Tel: -
THE NATIONAL PATIENT TREATMENT REGISTER APRIL 2010 Table of Contents
A report on the national patient treatment registar Item Type Report Authors National Purchases Treatment Fund Publisher National Purchases Treatment Fund Download date 26/09/2021 22:55:13 Link to Item http://hdl.handle.net/10147/234087 Find this and similar works at - http://www.lenus.ie/hse A REPORT ON THE NATIONAL PATIENT TREATMENT REGISTER APRIL 2010 Table of Contents Summary of Hospitals 1 Statistical Summary 2 Trend Analysis 3 – 10 Median Wait Time in months for Adult Surgical Procedures 11 – 12 Median Wait Time in months for Child Surgical Procedures 13 Hospital Statistical Bibliography 14 – 29 Review and Analysis Program 30 – 31 Glossary 32 Acknowledgements 33 The hospitals illustrated are as follows – SUMMARY - DUBLIN NORTH/NORTH EAST HSE AREA SOUTHERN/SOUTH EAST HSE AREA The Patient • Beaumont Hospital Dublin • Bantry General Hospital • Cappagh Orthopaedic Hospital • Cork University Hospital Treatment Register • Cavan General Hospital** • Lourdes Orthopaedic Hospital, Kilcreene** • Connolly Hospital, Blanchardstown • Kerry General Hospital • Louth County Hospital** • Mallow General Hospital • Monaghan General Hospital** • Mercy University Hospital, Cork The Patient Treatment Register (PTR) is • Our Lady of Lourdes Hospital, Drogheda** • South Infirmary Victoria University Hospital Cork an online register of patients on in-patient • Our Lady’s Hospital, Navan** • South Tipperary General Hospital** and day-case surgical and medical waiting • The Childrens University Hospital Temple Street** • St. Luke’s Hospital, Kilkenny** • Mater Hospital, Dublin • Waterford Regional Hospital** lists in Ireland. Wait time information is • Wexford Hospital** published monthly to the PTR website www.ptr.ie on 44 hospitals nationally. Patients and General Practitioners can DUBLIN EAST COAST, DUBLIN SOUTH WEST/ access up to date information on wait NORTH WEST/WEST/MID-WEST HSE AREA MIDLANDS HSE AREA times for individual procedures for 44 • Letterkenny General Hospital • Midland Regional Hospital at Mullingar • Mayo General Hospital hospitals. -
Urgent and Emergency Care Provision in Ireland
Urgent and emergency care provision in Ireland What is urgent and emergency care? Urgent and emergency care consists of all the services which contribute to the management of people when immediate care is sought for a health condition along with the processes in place for referring patients between services. When patients need immediate care they can enter the health system through a range of services and will often use more than one. Ideally these services would be highly co-ordinated to ensure the time to definitive care is reduced and waste such as inappropriate use of emergency departments is avoided. Current provision in Ireland A wide range of services, public and private, provide emergency and urgent care in Ireland. The services within the emergency and urgent care system (EUCS) include General Practice (GP) (including out-of-hours GP co-operatives), emergency departments (EDs), urgent care centres, acute medical units (AMUs), minor injury units, ambulance services (provided by Dublin Fire Brigade and the National Ambulance Service), and pharmacies. When patients need immediate care, they can enter the health system through a range of services and will often use more than one in a single episode of illness. For example, they may phone an out-of-hours GP, be transferred by ambulance to an ED and be admitted to hospital. The combination of these services are defined as an EUCS. The provision of effective emergency and urgent care is critically dependent on all elements of the EUCS of a healthcare system (figure 1). A well-performing EUCS should improve the chances of survival in a patient with an emergency condition and an urgent condition should ideally be managed by a well- performing EUCS without admission to an inpatient bed. -
Hospital DPO Email [email protected]
Hospital DPO Email Bantry General Hospital [email protected] Beaumont Hospital Dublin [email protected] Cappagh National Orthopaedic Hospital [email protected]; [email protected] Cavan General Hospital [email protected] Children's Health Ireland at Connolly in Blanchardstown [email protected] Children’s Health Ireland at Crumlin [email protected]; [email protected] Children’s Health Ireland at Tallaght [email protected] Children’s Health Ireland at Temple Street [email protected] Connolly Hospital [email protected] Cork University Hospital/CUMH [email protected] Croom Orthopaedic Hospital [email protected] Ennis Hospital [email protected] Kerry General Hospital [email protected] Letterkenny University Hospital [email protected] Lourdes Orthopaedic Hospital, Kilcreene [email protected] Louth County Hospital [email protected] Mallow General Hospital [email protected] [email protected] -subject access requests, [email protected] - Mater Misericordiae University Hospital general data protection related enquiries Mayo University Hospital [email protected] Mercy University Hospital [email protected] Midland Regional Hospital Mullingar [email protected] Midlands Regional Hospital Portlaoise [email protected] Midlands Regional Hospital, Tullamore [email protected] Monaghan Hospital [email protected] Naas General Hospital [email protected] National Maternity Hospital [email protected] Nenagh Hospital [email protected] Our Lady of Lourdes Hospital, Drogheda [email protected] Our Lady's Hospital, Navan [email protected] Portiuncula University Hospital [email protected] Roscommon University Hospital [email protected] Rotunda Hospital [email protected] Royal Victoria Eye and Ear Hospital [email protected] Sligo University Hospital [email protected] South Infirmary Victoria University Hospital [email protected] South Tipperary General Hospital [email protected] St Columcille's Hospital [email protected] St Luke's General Hospital, Kilkenny [email protected] St Michael's Hospital, Dun Laoghaire [email protected] St Vincent’s University Hospital [email protected]; [email protected] St. -
Healthcare-Associated Infection and Antimicrobial Resistance-Related Data from Acute Public Hospitals
Healthcare-associated infection and antimicrobial resistance-related data from acute public hospitals Item Type Report Authors Health Service Executive (HSE), Health Protection Surveillance Centre (HPSC) Publisher Health Service Executive (HSE) Download date 02/10/2021 18:02:52 Link to Item http://hdl.handle.net/10147/51613 Find this and similar works at - http://www.lenus.ie/hse Healthcare-Associated Infection and Antimicrobial Resistance-Related Data from Acute Public Hospitals in Ireland, 2006-2007 Introduction As part of the HSE strategy for prevention and control of healthcare-associated infection (HCAI), launched in March 2007, the Health Protection Surveillance Centre (HPSC) has been asked to coordinate the publication of data relating to HCAI and antimicrobial resistance (AMR) for acute public hospitals in Ireland. This report provides the initial baseline publication of these data. Three datasets are included in this report, all relating to data reported by hospitals for 2006 and 2007: 1. Antibiotic consumption (Section 1, page 2) 2. Staphylococcus aureus bloodstream isolates (Section 2, page 6) 3. Alcohol-based hand rub consumption (Section 3, page 9) The first two datasets are based on data reported as part of existing European surveillance networks, namely the European Surveillance of Antimicrobial Consumption (ESAC) network and the European Antimicrobial Resistance Surveillance System (EARSS). The third is an indirect surveillance measure of hand hygiene activity. The primary value of these datasets, as with any surveillance data, is to the individual data providers, allowing individual hospitals to monitor trends over time, assess the impact of infection prevention and control interventions, and identify targets for future interventions and resource requirements. -
Open Beds Report August 2019
Open Beds Report August 2019 Published 13 November 2019 An Roinn Sláinte | Department of Health Open Beds Report — August 2019 Contents 1. Introduction .................................................................................................... 3 1.1 Data source and validation 3 1.2 Bed capacity context 3 1.3 Definitions and clarifications 4 2. Inpatient beds by year 2009 – 2019 ............................................................. 5 3. Day beds/places by year 2009 – 2019 .......................................................... 6 4. Inpatient and day beds/places by month for 2019 .................................... 7 Appendix A. Available Beds Tables ..................................................................... 8 —— 2 An Roinn Sláinte | Department of Health Open Beds Report — August 2019 1. Introduction The Open Beds Report provides an outline of the average numbers of open inpatient beds and day beds/places in the acute hospital system on a monthly basis. As set out in the Sláintecare Action Plan 2019, the Department of Health is committed to fostering the support of citizens and stakeholders in the Sláintecare reform process, consulting them about its delivery, and informing them about progress through engagement and open reporting. In line with this commitment to open reporting, the purpose of the Open Beds Report is to make information on capacity in the health care system available in a transparent and accessible manner. This report is published on the Department’s website each month. 1.1 Data source and validation The Health Service Executive (HSE) Acute Business Information Unit (Acute BIU) provide the bed data for this report, and the figures show the average number of beds or places open in each hospital for the month or year specified. Data for 2019 are provisional and remain subject to validation by Acute BIU. -
Health Diver - Self-Service Health Intelligence Data Visualisation and Analytics
Health Diver - Self-Service Health Intelligence Data Visualisation and Analytics Key Detailed Broadcast Intuitive Performance Data Reports / Customisable & Quality Analytics & Alerts via Dashboards Indicators Reporting Email Hosted Multi- in Cloud Entity or Local Support Statistical Charts Any data source Data Export Many organisations in Ireland use Health Diver to support better quality and continual process improvement (see over) Data Management Better Information Better Decisions Better Care Powered by the Visit www.manitex.ie for more information Self-Service Health Intelligence Experience CUSTOMERS EHR INFORMATION TOPIC Beaumont Hospital Patient Administration Blackrock Clinic - Patient Index Bon Secours Hospital, Cork - Inpatients & Daycase ADT Bon Secours Hospital, Dublin - Inpatients & Daycase Waiting List - Bed Management Bon Secours Hospital, Galway - Readmissions Bon Secours Hospital, Tralee - Delayed Discharges Bon Secours Hospital, Limerick - Outpatient Attendances Cavan General Hospital (HSE) - Outpatient Bookings Children's Health Ireland @ Temple St - Outpatient Waiting List Connolly Hospital, Blanchardstown (HSE) - HIPE Ely Hospital, Wexford (HSE) - Emergency Department Galway Clinic - Nursing Galway University Hospital (UHG & Merlin Park) (HSE) - Patient Workflow HSE Dublin North City & County (CHO9) Clinical Information & Departmental Systems HSE Dublin South, Kildare & W Wicklow (CHO7) - Order Communications Letterkenny General Hospital (HSE) - Radiology Louth County Hospital, Dundalk (HSE) - Laboratory Mater Misericordiae -
The Establishment of Hospital Groups As a Transition to Independent Hospital Trusts
The Establishment of Hospital Groups as a transition to Independent Hospital Trusts A report to the Minister for Health, Dr James Reilly, TD The Establishment of Hospital Groups as a Transition to Independent Hospital Trusts A report to the Minister for Health, Dr James Reilly TD Published February 2013 Minister’s Foreword When I launched Future Health: A Strategic Framework for Reform of the Health Service 2012-2015 on 15th November 2012, I stated that I am determined to press ahead with the key health system reforms that we promised in the Programme for Government. These reforms will improve the system, allow staff to work more effectively and, most importantly, deliver better healthcare for patients and all users of our health service. The future organisation of our acute hospitals is a part of those reforms and a major policy issue for the Government. I am pleased to publish the Report on the Establishment of Hospital Groups as a transition to Independent Hospital Trusts. I wish to acknowledge the excellent work done by Professor Higgins, the Project Team and the Strategic Board in the preparation of this report. I would also like to express my appreciation to those organisations and individuals who contributed to the development of the report through the Project Team’s extensive consultation process. The overarching aim of the wider health system reform programme is to deliver a single-tier health system based on Universal Health Insurance (UHI), underpinned by the principle of social solidarity, with equitable access based on need and not on ability to pay. In preparation for the introduction of UHI, a new financing system, Money Follows the Patient (MFTP), will be introduced. -
Noca Strategy 2017-2020
NOCA STRATEGY 2017-2020 EXCELLENT HEALTHCARE FOR IRELAND SHAPED BY GOOD INFORMATION CONTENTS AboutNOCA Milestones- Hownationalclinicalauditworks MessagefromNOCA’sGovernanceBoardChairandExecutiveDirector NOCAStrategy- Developmentofthestrategy Ourstakeholders Ourvisionmissionandvaluestatement Refl ectingourvalues Ourstrategicgoals ImplementationoftheNOCAStrategyto References STRATEGY 2017 TO 2020 0355 ABOUT NOCA The National O ce of Clinical Audit (NOCA) was established in 2012 to create sustainable national clinical audit across the Irish healthcare system. NOCA is funded by the Health Service Executive Quality Improvement Division (HSE QID), governed by an independent voluntary Board and operationally supported by the Royal College of Surgeons in Ireland (RCSI). Internationally, clinical audit is a recognised approach to improving the quality of patient care and improving outcomes. In the UK, the Healthcare Quality Improvement Partnership (HQIP) runs over 30 national clinical audits on behalf of the National Health Service (NHS) and Sweden has over 100 national clinical audits. The Australian Orthopaedic Association National Joint Replacement Registry (AOANJRR) has been in place for nearly 20 years. Working with the HSE and the Department of Health (DoH) through its National Clinical E ectiveness Committee (NCEC), NOCA designs, establishes and supports a portfolio of national clinical audits based on national priorities that include burden of care, variation of care, availability of clinical standards and economic benefi t. NOCA advocates for change at a national level, arising from key fi ndings in our audits. We do this by working with senior decision makers at both policy and operational levels within the Irish healthcare system. NOCA promotes transparent reporting and publishes national annual reports for each of its audits as well as providing regular reports to hospitals. -
3 out of 4 Satisfied with Emergencydepartment Experience
Health matters magazine Spring 2007 Item Type Report Authors Health Service Executive (HSE) Rights HSE Download date 28/09/2021 15:10:49 Link to Item http://hdl.handle.net/10147/45209 Find this and similar works at - http://www.lenus.ie/hse Out of Hours Call for Platelet Occupational GP Service Donors Therapist D-Doc service launched for Irish Blood Transfusion Aoi Shibahara on why she the 500,000 people who live Service and Irish Cancer enjoys working in Mercy in north Dublin p11 Society call for more donors p14 University Hospital Cork p21 Volume3 Issue1 Spring2007 HealthNationalm Staff Newsletterat of thet Healthe Servicer Executives ‘Your Service Your Say’ Consumer Service Goes Live ollowing the launch of service will follow a nationally Affairs said: “We welcome the “Your Service, Your Say”, consistent approach. It provides views and experiences of those who F a new HSE consumer service a comprehensive process for the use our health services. It is through programme, it is now much easier management, informal resolution and their comment and feedback that we for anyone to make a comment the investigation of complaints. can best learn how to modify or complaint about any aspect of our services in order to provide a our service. People can have their say system which best meets the needs The programme went live on in a number of ways: of its users. January 1st last and will enable the > Speak to a member of staff HSE to respond more rapidly and with > Post – comment forms are available “A lot of what we do is very good greater consistency to concerns raised from local HSE services or can be but when we are providing so many by patients, clients and their families. -
The Patient Treatment Register
A report on the patient treatment register Item Type Report Authors National Treatment Purchase Fund Publisher National Treatment Purchase Fund Download date 29/09/2021 13:29:34 Link to Item http://hdl.handle.net/10147/234096 Find this and similar works at - http://www.lenus.ie/hse End May 2008 A REPORT ON The Patient Treatment Register National Treatment Purchase Fund TREATING PEOPLE, FASTER Report on the Patient Treatment Register Page 2 MAY 2008 Table of Contents Summary 4 – 5 Acknowledgements 6 Statistical Summary 7 – 13 Median Wait Time in Months for Adult Surgical Procedures 14 – 17 Median Wait Time in Months for Child Surgical Procedures 18 – 19 Hospital Statistical Bibliography 20 – 33 Glossary 34 Report on the Patient Treatment Register Page 3 MAY 2008 SUMMARY - The Patient Treatment Register The Patient Treatment Register (PTR) is an online register of patients on in-patient and day-case waiting lists in Ireland. Procedural wait time information from the register is published monthly to the PTR website www.ptr.ie. Patients and General Practitioners can access up to date information on wait times for 43 hospitals. Hospitals can access detailed waiting list analysis to facilitate case mix planning and development. This bi-annual report is a detailed analysis of statistical data and trend analysis for waiting lists in Ireland. The hospitals illustrated are as follows – DUBLIN NORTH/NORTH EAST HSE AREA • Beaumont Hospital • Cappagh Orthopaedic Hospital • Cavan General Hospital • Connolly Hospital, Blanchardstown • Louth County Hospital • Monaghan General Hospital • Our Lady of Lourdes Hospital, Drogheda • Our Lady’s Hospital, Navan • The Children’s University Hospital , Temple Street • The Mater Hospital, Dublin DUBLIN EAST COAST, DUBLIN SOUTH WEST/MIDLANDS HSE AREA • Midland Regional Hospital, Mullingar • Midland Regional Hospital, Portlaoise • Midland Regional Hospital, Tullamore • Naas General Hospital • Our Lady’s Hospital for Sick Children, Crumlin • Royal Victoria Eye and Ear Hospital • St.