Kinson Road Medical Centre Dr Andrew Brewer BSc MBBS Dr Philip Doust BM MRCGP BSc DRCOG Dr Laura Hamilton-Grey BMedSci BMBS MRCP MRCGP DFSRH Dr Emma McFarland BM DRCOG Dr Joanna Shepherd BM MRCGP DipAnaes Dr Andrea Siggers BMBS MRCP MRGCP DFFP Dr Neeta Somani MBBS MRCGP DFFP FRACGP Dr Robert Whitmey MBChB A GUIDE TO OUR PRACTICE SERVICES Main Surgery: 440 Kinson Road Kinson Bournemouth BH10 5EY Branch surgery: West Howe Clinic Cunningham Crescent BH11 8DN Tel: 01202 574604 Fax: 01202 590029 1 Welcome To Our Practice requirements, however you may be offered an alternative appointment Kinson Road Medical Centre is led with one of the other doctors or the by Dr Andrew Brewer with the sup- triage nurse/pharmacist. port of seven associate GPs, Dr Phil Doust, Dr Laura Hamilton-Grey, Dr Surgeries are held every morning Emma McFarland, Dr Jo Shepherd, and afternoon at the main surgery Dr Andrea Siggers, Dr Neeta Somani and at the branch surgery. and Dr Robert Whitmey. The prac- In January 2018 the practice was tice is contracted to NHS England inspected by CQC. We were rated but also is contracted to provide ’Good’ on all levels including being healthcare services on behalf of safe, effective, caring, responsive other organisations, for example and well-led. the CCG and the Local Authority. Some of the comments made by We have approximately 11000 pa- CQC about the practice were that tients. Our main surgery is in Kin- son Road and our branch surgery is ‘Patients had timely access to initial in West Howe. We aim to provide a assessment, test results, diagnosis high standard of medical care to all and treatment, waiting times, de- our patients and to provide a range lays and cancellations were minimal of services to meet their needs. and managed appropriately, pa- tients with the most urgent needs This booklet is designed to give you had their care and treatment priori- details of the services we offer. tised, the appointment system was When you join the practice you will easy to use’ be registered with a Named GP ‘There was a strong focus on contin- within the practice but you may see uous learning and improvement at any doctor you wish, subject to all levels of the organisation’ their availability. On occasions, we also have approved locum doctors ‘Staff involved and treated patients working with us. You may also with compassion, kindness, dignity attend either surgery. and respect.’ When making an appointment, just ‘The practice improved services let the receptionist know who you where possible in response to unmet would prefer to see and at which needs’ surgery. The reception team will do their best to accommodate your 2 THE DOCTORS AND STAFF She particularly enjoys sexual health and inserts contraceptive THE DOCTORS coils and implants. She settled in Dr Andrew Brewer (m) Dorset in 2018 where she lives with her husband and 2 young children. BSc MBBS (1983 London) Trained at St. Thomas’ Hospital, London, Dr Emma McFarland (f) and completed his postgraduate Dr Emma McFarland trained at training at Poole General Hospital. Southampton Medical School and His main medical interests are completed post graduate training bone and joint disorders and exer- at Dorset County and Salisbury Dis- cise related health. trict Hospital. Her main medical Dr Philip Doust (m) interests are women's health and contraception/sexual health. Out- Dr Philip Doust went to medical side of work she enjoys travelling, school at the university of South- outdoor activities and spending ampton. After completing his time with family. training in 2005 he worked in Southampton General Hospital for Dr Jo Shepherd (f) 2 and a half years, before moving to Poole Hospital for a further 2 Dr Jo Shepherd moved to Poole years on a medical rotation. He after graduating from Southamp- moved to Northamptonshire to do ton University in 2006 and, apart his GP training and following this from 6 months working in A&E in in 2013 worked locally as a GP. He New Zealand, she has lived and and his family moved back to Dor- worked in the area ever since. She set in 2015. is married with 2 daughters and an energetic collie and spends her free Dr Laura Hamilton-Grey (f) time chasing after them, enjoying the Dorset coast and countryside. Dr Laura Hamilton-Grey went to Nottingham Medical School and Dr Andrea Siggers (f) graduated in 2007. After com- Dr Andrea Siggers trained locally as pleting foundation training she a GP before moving to Devon then started core medical training in Hampshire. She is pleased to be London but after a year moved on back in Dorset permanently and to GP training in Bristol. She has has a medical interest in all of Gen- worked in various locations in the eral Practice, particularly women’s South of England as well as a brief health and respiratory medicine. stint working for the military. 3 When not working she runs PRACTICE MANAGER around after two children and a The Practice Manager, Matthew spaniel and loves to run, swim, sail Haden, is responsible for the fi- and generally make the most of nance and administration of the where we live. practice and the smooth and effi- cient running of the surgeries. A Dr Neeta Somani (f) team of receptionists, medical sec- Dr Neeta Somani trained at St retaries and administrative/ George's Medical School, London computer staff supports him. He will be pleased to help you with and worked in Kent before com- any administrative or non medical pleting GP training in Bourne- aspect of your healthcare. He is mouth. She has worked as a full- also available, by appointment, to time GP locum widely in Dorset discuss any suggestions or con- and also in rural Australia. cerns you have about our service. Dr Robert Whitmey (m) RECEPTIONISTS & SECRETARIES Dr Robert Whitmey qualified in Edinburgh in 1975. He was in the Our receptionists and secretaries are here to help you and provide Royal Navy between 1976 to 1984 you with a friendly and efficient and spent most of his time with service. Any information given to Submarines. He started General them is treated in confidence and Practice in London in 1984 in Brix- they are bound by the same rules ton, intending to go back to Scot- of confidentiality as doctors and nurses. When booking an appoint- land after a few years. Finally left ment they may ask you the rea- in 2014 to retire in Bournemouth. son—this is purely to give guidance Dr Whitmey got ‘itchy feet’ after a to the GP or clinician you will be month and started working again seeing. in Hampshire and then Dorset join- ing Kinson Road in July 2017. His main interests outside work are playing guitar and running. 4 THE CLINICAL TEAM COMMUNITY NURSING TEAM Your nursing team consists of: We work in partnership with a • Practice Nurses team of District Nurses who work from our main practice and our • Health Care Assistant branch surgery at West Howe. • Health Visitors District Nursing Team • District Nurses Lead: Anne-Marie O’Sullivan RGN • Phlebotomist BSc (Hons) Specialist Practice. The Practice Nurses offer the fol- Staff Nurse Team Leader: lowing services: family planning, • Jen Nethercott RGN well-woman and well-man checks, cervical smears, diabetes and asth- ma care, hypertension care, as well as general nursing care including dressings, ear syringing, immunisa- tions, travel vaccinations and healthy lifestyle advice. Practice Nurses: • Kim Mitchell RGN • Maria Gartshore RGN • Joanne Glover RGN • Sara Green (HCA/phlebotomist) Pharmacist: The practice also uses the services of a local pharmacy prescriber who will be able to treat minor illnesses and prescribe medication if re- quired. 5 The community nursing team pro- Community Midwife vides a high quality professional The Midwife holds antenatal clinics service 24 hours a day, every day of each week, appointments are the year to the acutely sick, frail or booked through Bournemouth Hos- elderly, the terminally ill, and to pa- pital and currently take place at the tients who are discharged from hos- Hub. During the postnatal period pital. They offer support to patients patients are seen in postnatal clin- and carers on how best to care for ics when possible and they usually themselves between visits and give get at least one visit at home. Par- help and advice through and after a ent craft classes are available for period of illness. They also advise labour, birth and breastfeeding. on how to obtain assistance from other agencies, e.g. benefits etc. STUDENTS and how to follow a healthier life- From time to time, final-year medi- style upon recovery. cal students, nursing and health Health Visiting Team (Tel. 01202 visitor students are attached to the 456790) practice as part of their training and will accompany our staff in sur- The health visiting team, based at gery or on visits. Please feel free to Bournemouth Learning Centre, let us know if you would prefer not Ensbury Avenue, Bournemouth to have a student present at any BH10 4HG, provides a high-quality particular consultation. professional and confidential ser- vice Monday to Friday. They can HOW TO REGISTER WITH THE provide group sessions to promote PRACTICE health (including smoking cessation If you wish to register with the programmes and advice) or give practice, please bring photo identi- individual advice and counselling. They are also involved in local and fication (e.g. passport or driving national‘ Health Campaigns’. They licence) and confirmation of your support new parents from the birth address (e.g. utility bill, rent book). of their baby and throughout the The receptionist will give you an formative years, as well as giving application form (GMS1).