Management Education: Excellence in Aviation POST GRADUATE DIPLOMA in AIRPORT OPERATIONS 18 Months Course Including 6 Months Internship at GMR Airports

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Management Education: Excellence in Aviation POST GRADUATE DIPLOMA IN AIRPORT OPERATIONS 18 Months Course including 6 months Internship at GMR Airports

L E A R N | L E A D | I N S P I R E

RAJIV GANDHI jkthoxk¡/kh jk"Vªh;foekuu fo'ofo|ky; RAJIV GANDHI jkthoxk¡/kh Delhi Ofﬁce: Rajiv Gandhi Bhawan , Near Safdarjung Airport Sri Aurobindo Marg, New Delhi - 110003 | Tel: 011-24632950 (Extn: 2873) | Email: [email protected] jk"Vªh;foekuu Campus Address: Rajiv Gandhi National Aviation University fo'ofo|ky; Near Fursatganj Airﬁeld, Fursatganj, Amethi, Uttar Pradesh – 229302 RAJIV GANDHI jkthoxk¡/kh jk"Vªh;foekuu fo'ofo|ky;

ukxfjdfoekuuea=ky;]Hkkjrljdkjdsrgr,ddsanzh;fo'fo|ky; (A Central University under Ministry of Civil Aviation, Govt. of India) C O N T E N T S 2013esalalnds,dvf/kfu;e}kjkLFkkfir Established by an Act of Parliament in 2013

Vice Chancellor Message 02 Programme Curriculum 03 Academic Enablers of RGNAU 05 Faculty 06 OUR Life at RGNAU 07 Courses 08-12 VISION About University 13 To be an aviation Inaugural EDP Programme 14 university that is Inaugural MDP Programme 15 ranked among top MDP Programme 16 200 universities of the world within 20 years of setup

OUR MISSION To create and disseminate knowledge that facilitates progress and excellence in the ﬁeld of Aviation

www.rgnau.ac.in Post Graduate diploma in Airport Operations RAJIV GANDHI jkthoxk¡/kh jk"Vªh;foekuu fo'ofo|ky;

OUR MISSION To create and disseminate knowledge that facilitates progress and excellence in the ﬁeld of Aviation

www.rgnau.ac.in Post Graduate diploma in Airport Operations M E S S A G E Vice Chancellor, Rajiv Gandhi National Aviation University

The Civil Aviation sector is one of the fastest growing sectors in India. As the world’s fastest growing aviation market, the civil aviation industry is on the path of evolution. This will in turn steer demand for trained professionals in the field of aviation. As aviation today is a highly technology-and-skill oriented sector, the need for skilling the professionals has become all the more PROGRAMME CURRICULUM necessary. Professionals with critically-required skill sets are vital to engineer and sustain this growth. Introduction to Airport Operations Financial Management for Airport The establishment of RGNAU will build a strong This subject will cover introduction to This particular course covers the financial foundation on which India's prowess in the aviation aviation industry and discuss role of retail operations for the revenue and sector shall be showcased to the rest of the world. The regulatory bodies expenditure output of this University -be it the students, the graduates or the post graduates - would be the force that engineers Airport Information Management Airlines Management Function reform and galvanizes the Indian civil aviation sector. This subject will cover the planning of This is the history of the aviation and aircraft resources and software development handling procedures The University so far has successfully concluded three studies. short term programmes (MDP/EDP) in 2017 on Aviation Crisis and Disaster Management Management, Implementation of Safety Management Airport Engineering and System This is an important course that covers Systems (SMS), and Human Factors in Aviation. These This will cover the studies of safety different threats like hijacking, fire, bomb programmes were aimed to provide specialized procedures and Equipment handling, threat and other dangerous goods as well knowledge for mid-level and senior aviation aeronautical lighting & signage. It will cover as natural disasters. professionals already engaged in their profession. The aeronautical/Meteorological systems. bouquet of courses offered as part of the EDP/ MDP

framework were tailored to suit the requirements of the People Management for Airport Indian Aviation industry while providing them with a Security and Airport Safety Operations certiﬁcation that is globally accepted as a benchmark for Management This course covers the overview of airport their respective sectors/ sub-sectors. This will introduce the terminology, access strategies. control and baggage handling systems, The University has an Executive Council and Academic CCTV with AOCC Airport Service Operations Council with representatives from industry, government The role of this course is to handle airport and other academic institutions. Cargo Operations : Planning, and airlines operator. Designing & Control The University is exploring collaboration opportunities This module will cover the concepts of Transportation, Warehouse and with various institutions and universities in India and genesis and evolution of cargo terminal Cargo Management abroad to give students and professionals better with the role of aircraft operator. This subject covers the transshipment and academic and practical exposure on the aviation sector. cargo handling (special/domestic cargo) RGNAU provides a conducive environment for learning Fundamentals of Organizational and personality growth of the individual. Behavior This subject will provide the knowledge of I wish all the students a healthy and enriching learning organizational behavior and managerial experience at the Rajiv Gandhi National Aviation skills and the theories of management. University.

Air Vice Marshal Nalin Tandon AVSM (Retd.)

|02| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |03| M E S S A G E Vice Chancellor, Rajiv Gandhi National Aviation University

Air Vice Marshal Nalin Tandon AVSM (Retd.)

|02| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |03| How to Apply Important Enclosures with Application Form The on-line application can be filled up and submittedby accessing the RGNAU website • Self-Attested copies of certificates & Academic Enablers’ of RGNAU www.rgnau.ac.in with effect from 15th mark-sheets of qualifying degree and April, 2019. The application fee is Rs. other certificates. 1500/- for General/OBC candidates and Rs. • One passport size colour photograph . Air Vice Marshal Nalin Tandon, AVSM, VM retired from Indian Air Force after 36 years of distinguished service. He is a fighter pilot by profession and has done his M.Sc. & 750/- for SC/ST/PWD categories. The fee is • SC/ST/PWD category candidates need to M.Phil. He is a Qualified Flying Instructor and has flown more than 4300 hrs. on upload the requisite certificate. non-refundable; bank or payment gateway single engine jet aircraft. He has vast experience in field, managerial and teaching service charges must be borne by the • Result Awaited Candidates need to assignments. He is holding additional charge of Director Indira Gandhi Rastriye applicant. upload Admit Card of Final year Udaan Academy. Graduation Examination Essential Qualification & Upper • Photo ID Air Vice Marshal Nalin Tandon AVSM (Retd.) Age Limit for Admission Vice Chancellor Rajiv Gandhi National Aviation University Selection Criteria Mr. Rajeev Talwar Essential Qualification : Any Bachelor Finance Officer degree with 55% aggregate marks. 50% for An OMR based entrance examination will Rajiv Gandhi National Aviation University SC/ST candidates, Student awaiting results be conducted at specified centres on All can also be considered, subject to condition India basis. The selection of the candidates that they have appeared or will be will be based on the marks scored in the Shri Rajeev Talwar has an excellent academic record with Master in Commerce, Economics, Business Administration and Management Accounting. This provides appearing for final examination in 2019 entrance exam. A minimum of 40 percentile and will be able to submit the marks Sheet him the leverage for easy understanding of even the complex issues related to the would be the cut-off criteria for the Administration and Finance. Shri Rajeev Talwar has delivered many lectures in latest by 31st July 2019. candidates to be considered for next level of various Institute i.e IIT Roorkee, IIFT. He has 20 years of extensive experience in his screening i.e. Group Discussion and/or field and managerial assignment. Upper Age Limit : 25 years as on 31st July Personal Interview, as decided by the 2019 for all categories. University. However, the decision of the University in this regard shall be final and Important Dates binding on all. Mr. Ashutsosh is an outstanding academic record with Bachelor in Computer Science • Last date for submission of Application and Engineering from Delhi University and M. Tech. in Industrial Engineering from IIT Syllabus for written Examination Delhi. He is Jr. Consultant at Rajiv Gandhi National Aviation University (RGNAU). Just Form : 15th May 2019 prior to joining RGNAU, Research & Academic experience from IIT Delhi.He has real- • Notification of eligible candidates for Consist of the following topics with 25 world experience of varies industries, teaching, research, management development Written Examination :30th May 2019 Questions each carrying one mark and and consultancy. The area of interest is Supply Chain Management and Information • Date of Written Entrance Examination : there is no negative marking. Technology. 09th June 2019 • Numerical Aptitude • Declaration of Result of Written Entrance • General Reasoning Mr. Ashutosh Jr. Consultant Examination : Latest by 30th June • English Rajiv Gandhi National Aviation University • Group Discussion and/or Group • General Awareness Ms Sonal Bharija Project Associate Discussion and/or Personal Interview at Rajiv Gandhi National Aviation University RGNAU Campus in Fursatganj, Fee for the Programme Raebareli, UP : Second week of July 2019 Fee for the programme: INR 3,30,000. This Ms Sonal Bharija completed her Masters from Alliance university, Bangalore. she was • Declaration of final Results: Third Week shall exclusive of hostel and mess charges. working as a management lecturer at Mumbai University prior to joining as Project of July 2019 No refund of the fee is, however, Associate at RGNAU. She is also an Author to a book called Iridescent life and writes • Commencement of the Courses : First admissible after the stipulated time period about human behaviour and life. week of August 2019 as mentioned in the admission offer letter.

|04| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |05| How to Apply Important Enclosures with Application Form The on-line application can be filled up and submittedby accessing the RGNAU website • Self-Attested copies of certificates & Academic Enablers’ of RGNAU www.rgnau.ac.in with effect from 15th mark-sheets of qualifying degree and April, 2019. The application fee is Rs. other certificates. 1500/- for General/OBC candidates and Rs. • One passport size colour photograph . Air Vice Marshal Nalin Tandon, AVSM, VM retired from Indian Air Force after 36 years of distinguished service. He is a fighter pilot by profession and has done his M.Sc. & 750/- for SC/ST/PWD categories. The fee is • SC/ST/PWD category candidates need to M.Phil. He is a Qualified Flying Instructor and has flown more than 4300 hrs. on upload the requisite certificate. non-refundable; bank or payment gateway single engine jet aircraft. He has vast experience in field, managerial and teaching service charges must be borne by the • Result Awaited Candidates need to assignments. He is holding additional charge of Director Indira Gandhi Rastriye applicant. upload Admit Card of Final year Udaan Academy. Graduation Examination Essential Qualification & Upper • Photo ID Air Vice Marshal Nalin Tandon AVSM (Retd.) Age Limit for Admission Vice Chancellor Rajiv Gandhi National Aviation University Selection Criteria Mr. Rajeev Talwar Essential Qualification : Any Bachelor Finance Officer degree with 55% aggregate marks. 50% for An OMR based entrance examination will Rajiv Gandhi National Aviation University SC/ST candidates, Student awaiting results be conducted at specified centres on All can also be considered, subject to condition India basis. The selection of the candidates that they have appeared or will be will be based on the marks scored in the Shri Rajeev Talwar has an excellent academic record with Master in Commerce, Economics, Business Administration and Management Accounting. This provides appearing for final examination in 2019 entrance exam. A minimum of 40 percentile and will be able to submit the marks Sheet him the leverage for easy understanding of even the complex issues related to the would be the cut-off criteria for the Administration and Finance. Shri Rajeev Talwar has delivered many lectures in latest by 31st July 2019. candidates to be considered for next level of various Institute i.e IIT Roorkee, IIFT. He has 20 years of extensive experience in his screening i.e. Group Discussion and/or field and managerial assignment. Upper Age Limit : 25 years as on 31st July Personal Interview, as decided by the 2019 for all categories. University. However, the decision of the University in this regard shall be final and Important Dates binding on all. Mr. Ashutsosh is an outstanding academic record with Bachelor in Computer Science • Last date for submission of Application and Engineering from Delhi University and M. Tech. in Industrial Engineering from IIT Syllabus for written Examination Delhi. He is Jr. Consultant at Rajiv Gandhi National Aviation University (RGNAU). Just Form : 15th May 2019 prior to joining RGNAU, Research & Academic experience from IIT Delhi.He has real- • Notification of eligible candidates for Consist of the following topics with 25 world experience of varies industries, teaching, research, management development Written Examination :30th May 2019 Questions each carrying one mark and and consultancy. The area of interest is Supply Chain Management and Information • Date of Written Entrance Examination : there is no negative marking. Technology. 09th June 2019 • Numerical Aptitude • Declaration of Result of Written Entrance • General Reasoning Mr. Ashutosh Jr. Consultant Examination : Latest by 30th June • English Rajiv Gandhi National Aviation University • Group Discussion and/or Group • General Awareness Ms Sonal Bharija Project Associate Discussion and/or Personal Interview at Rajiv Gandhi National Aviation University RGNAU Campus in Fursatganj, Fee for the Programme Raebareli, UP : Second week of July 2019 Fee for the programme: INR 3,30,000. This Ms Sonal Bharija completed her Masters from Alliance university, Bangalore. she was • Declaration of final Results: Third Week shall exclusive of hostel and mess charges. working as a management lecturer at Mumbai University prior to joining as Project of July 2019 No refund of the fee is, however, Associate at RGNAU. She is also an Author to a book called Iridescent life and writes • Commencement of the Courses : First admissible after the stipulated time period about human behaviour and life. week of August 2019 as mentioned in the admission offer letter.

|04| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |05| FACULTY LIFE AT RGNAU

Mr. Meloth Harikrishnan Mr. Sanjay Sharan, IRS (Retired) MR. N N Tiwari MR. Y K Goel SPL in: Project and SPL in: Customs, GST, Stress SPL in: Airport Fire Fighting SPL in: Cargo Industry & Finance Management Management & Soft Skills Dangerous Goods Regulations

Mr. Vikas Kr. Sinha Mr. P K Ratti Mr. Gijo Matthew Mr. Rayaprolu Venkata SPL in: Security & Training SPL in: Cargo Industry & SPL in: Aviation Industry Bhargava Ramana Dangerous Goods Regulation and Management SPL in: Aviation Business Management

Mr. A K Bhatnagar Ms. Sukanya Mr. Rajesh Jivanand Sharma Ms. Purva Puri SPL in: Aviation Security SPL in: Senior Aviation & SPL in: Ground Operations and Aircraft SPL in: Soft Skills and Head of Operations Loading Procedures Customer Relations

|06| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |07| FACULTY LIFE AT RGNAU

|06| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |07| S.No Curriculum Subjects

7. Fundamentals of Organisational Behaviour • Introduction. • Organizational Behaviour. • Managing Demographic & Cultural Diversity. • Understanding People at work ; Managing Individual Differences and Perceptions. COURSES SEMESTER I • Individual Attitudes & Behaviour. • Theories of Motivation. S.No Curriculum Subjects • Designing a Motivating Work Environment. • Managing Stress & Emotions. 1. Introduction to Airport Operations • Introduction to Aviation Industry • Organizational Structure & Change. • Familiarization with Terminal Operations • Conﬂict Management & Negotiation Skills. • Role of Regulatory Bodies / Agencies • Cultivation Leadership Skills within the Organization. (BCAS/DGCA/AAI/ACI/IATA/ICAO) and their Regulations / Prescriptions. 8. Financial Management for Airport – I • Finance in Operations and Retail for airports • Passenger Handling Procedures • Airport Revenue and expenditure models • Check-in & Documentation Procedures. • Single/Dual/Hybrid Till systems • Handling of Passenger with special needs/Attention. • Non-Aero Revenue • Aero Revenue 2. Airport Information Management – I • Resource & Capacity Planning – Landside/Airside. • Commercialization of Airport assets • Software Development & Integration. • Financial sustainability of airports • Quality Consulting. • Business Analysis. 9. Elective Course • Passenger Flow.

3. Airport Engineering and System – I • Aircraft Ground Handling 10. Mini Project – I - Hydrant Fueling. - Visual Docking Guidance System. 11. Research Methods for Airport Operations - Equipment Handling & Maintenance Records. - Safety Procedures (Equipments)

4. Security and Airport Safety Management • Terminology and Deﬁnitions. • Security Awareness • Access Control – People & Vehicle • Passenger – “Entry up to the Embarkation in the Aircraft”. • Baggage Handling System (BHS) with multi- level high tech screening system • CCTV with AOCC familiarization

5. Cargo Operations : Planning, Designing • Genesis and Evolution of Cargo Terminal. & Control • Concept of Single Handling Agency. • Role of Cargo Terminal Operator. • Role of Facilitating/Handling Agencies. • Role of Aircraft Operator.

6. Managerial Communication – I • Business Communication & its scope for Aviation Industry. • Basic Ingredients of Communication. • Barriers to Communication. • Non Verbal Conversation & Cultivating Body Language. • Report Writing.

|08| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |09| S.No Curriculum Subjects

7. Airport Service Operation • Role of Airport Operator • Role of Airlines Operator. • ASG/APSU • Immigration. • Customs –Wildlife, Plant Quarantine, Animal COURSES SEMESTER II Quarantine. • SWIFT (Single Window Clearance). S.No Curriculum Subjects 8. Transportation, Warehouse and • Import & Export Cargo Handling Procedures and 1. Airlines Management Function • Introduction to Aviation history related documentation. • Introduction to Ramp Safety • Warehousing Procedures -Both for Public and • Types of aircraft and their handling procedures Private Warehouse. • Ground handling Equipments. • Types of Transhipment Cargo and its handling. • Unit Load Device. • Handling of Special Cargo. • Basics of load control • Handling of Domestic Cargo. • Loading procedures of special cargo • Disposal of Unclaimed / Uncleared Cargo. • Deﬁnition and loading procedures of narrow and • Processing of Claims wide body aircraft 9. Elective Course 2. Airport Information Management – II • Runway Used. • Actual time of Landing & Departure. • New Estimates of Arrival & Departure. 10. Mini Project – II (Research Project) • New Flight Information. 11. Airport Engineering & Systems – II • Aeronautical/Meteorological Systems. 3. Crisis and Disaster Management • Bomb threat Procedures. • Aeronautical Lighting & Signage. • Fire Drill • Navigation & Landing Aids. • Hijacking • Air Trafﬁc Control and Communication. • Medical Emergency • Meteorological Facilities. • Natural Disaster • Apron Flood Lighting • Handling of Dangerous Goods and Hazardous material (HAZMAT) • Case Studies in relation to the above.

4. Managerial Communication – II • Modes of Communication. • Speech –Oral Presentation • Conducting Meetings, Seminars & Conferences. • Research Reports. • Enquiries, Complaints & Sales Promotion Letters. • Group Discussion.

5. Financial Management – II • Enhancement of Airport revenues • Introduction to Airport Economics • AERA and Regulatory requirements • New generation airports and its economic viability

6. People Management for Airport Operations • An Overview of Airport Strategy. • Organisation Design & Assessment. • Leadership Development & Leadership Competencies • Strategic Change Management. • Employee Recruitment

|10| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |11| S.No Curriculum Subjects

5. Financial Management – II • Enhancement of Airport revenues • Introduction to Airport Economics • AERA and Regulatory requirements • New generation airports and its economic viability

|10| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |11| COURSES SEMESTER III ABOUT UNIVERSITY

S.No Curriculum 1. Associated Organization visit / Meeting 2. Major Research Project – (Synopsis + Interim + Final) 3. Social Contributions and Network

Electives

• Aircraft Maintenance Management • Aircraft Rules and Regulation C.A.R. I and II • Airline Economics • Airline Advertising and Sales Promotion • Customer Relationship Management • Insurance and Risk Management • Cross Cultural Management he Indian aviation sector has been consistently exhibiting strong growth and is slated to be • Supply Chain Management the aviation market of the future. The establishment of Rajiv Gandhi National Aviation • E-Business TUniversity (RGNAU) is an endeavour by the Ministry of Civil Aviation to provide a ﬁllip to this growth by bridging the knowledge gap within the industry.

The Ministry of Civil Aviation (MoCA), has established RGNAU at Fursatganj Raebareli, Dist. Amethi, Uttar Pradesh through an Act of Parliament (“Rajiv Gandhi National Aviation University Act 2013").

The Act of Parliament empowers the University to award Diploma, Degree, and Post Graduate Degrees in the ﬁeld of civil aviation. At the same time collaborations, with the leading international universities/ institutions in the aviation domain, are being shaped towards proffering global knowledge that is customized for local requirements.

The prime objective of the University is to provide world class education, training and research to roll out efﬁcient human resources to meet the growing requirements of the civil aviation sector. The aspiration is to develop India as a global manpower hub for the entire aviation sector. RGNAU has an ambitious plan to offer a number of Bachelor Degree programs, Master Degree programs, PG diploma courses, Doctoral programs and Certiﬁcation courses in phases.

|12| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |13| COURSES SEMESTER III ABOUT UNIVERSITY

S.No Curriculum 1. Associated Organization visit / Meeting 2. Major Research Project – (Synopsis + Interim + Final) 3. Social Contributions and Network

Electives

|12| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |13| INAUGURAL EXECUTIVE DEVELOPMENT INAUGURAL MANAGEMENT DEVELOPMENT PROGRAMME (EDP) PROGRAMME (MDP) in IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEM

n February 2017, University launched its first educational program for senior level professional. n May 2017, RGNAU This was 3 day certification programme- Executive Development Program (EDP) -on Aviation launched a Management IManagement, which was attended by Airport Authority of India (AAI), Aerocare, Air India (AI), IDevelopment Programme on Bureau of Civil Aviation Security (BCAS), Bell Helicopter, Bengaluru International Airport Limited Implementation of Safety (BIAL), Bird Group, Directorate General Of Civil Aviation (DGCA), GMR Group, GMR Aviation Management Systems for mid- Academy, Indian Aviation University (IAF), IndiGo, Jet Airways and SpiceJet. level managers. This 5-day certification programme was attended by Airport Authority of Opening address by the Vice Chancellor of the University India (AAI), Mumbai International Airport, Kempegowda International Airport, Air India, Pawan Hans, Air India Express, Delhi International Airport, GMR Aerotechnic, and GMR Aviation Academy.

Chancellor Capt. Alex Bangert III, instructor for the Course

The Honourable Minister for Civil Aviation, Shri Pioneer batch of the Executive Development Ashok Gajapathi Raju Pusapati lighting the lamp Programme in Aviation Management (2017), Rajiv for inauguration of the Executive Development Gandhi National Aviation University Programme

Pioneer batch of the Management Development Capt. Vinod Narasimhamurthy Programme (2017)

|14| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |15| INAUGURAL EXECUTIVE DEVELOPMENT INAUGURAL MANAGEMENT DEVELOPMENT PROGRAMME (EDP) PROGRAMME (MDP) in IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEM

Chancellor Capt. Alex Bangert III, instructor for the Course

Pioneer batch of the Management Development Capt. Vinod Narasimhamurthy Programme (2017)

|14| www.rgnau.ac.in Post Graduate diploma in Airport Operations Post Graduate diploma in Airport Operations www.rgnau.ac.in |15| The Higher Education Review magazine has awarded GMR AA as the INSTITUTE OF THE YEAR 2016 recently. The GMR AA is both ATS MANAGEMENT DEVELOPMENT and ATC under IATA. The Aviation Academy has also been conferred with the ‘Best Regional ATS’ PROGRAMME MR Aviation Academy (GMR AA), having for the year 2018-19. twin centres in New Delhi and GHyderabad, is the training arm of GMR GMR Aviation academy conducts ACI, IATA, ICAO Group. The inception of GMR Aviation Academy and DGCA approved training programs for the (GMR AA) took place in the year 2009 with the Asia Paciﬁc, Middle East and Africa regions. It is objective of providing professional training and a Full Member (Gold Member) Trainair Plus n November 2017, RGNAU conducted 3-day Management Development Programme, on enhancing the knowledge & skills of GMR Programme of International Civil Aviation Human Factors in Aviation. The course was focused on midlevel managers and was attended Airport's personnel. Organisation. Iby Airport Authority of India (AAI), Air India Express, Celebi Aviation, Delhi International Airport, Directorate General of Civil Aviation (DGCA), Menzies Aviation Bobba, Pawan Hans, Sky GMR AA imparts quality education through GMR Aviation Academy is accredited as the One Airways, Viking Air and Zoom Air. highly skilled faculty members representing all Global Training Hub (GTH) by the Airport Council the segments in Aviation, namely Airports, international (ACI). GMR AA is also the Approved Airlines, Air Trafﬁc Control, Cargo, Safety and Training Centre by DGCA for its Dangerous Security and Corporate Aviation. Goods Regulations ( DGR ) Training.

The courses focus on key areas of Airport/Airline GMR Aviation Academy in partnership with Operations with real life challenges and Indian Aviation Academy and Airport Authority of examples. The high quality programmes, India has launched the Indian Chapter of conducted by the Academy through its skilled American Association of Airport Executives faculty members/Subject Matter Experts, in their (AAAE). respective disciplines/domains, are unique in as much as they are reinforced with On–the Job- VISION Trainings (OJTs) at the world’s best rated state- GMR Aviation Academy will be a CENTRE OF of-the-art airports in New Delhi and Hyderabad. EXCELLENCE in perpetuity for developing world class professionals for aviation and related Courses currently offered are in the areas of segments of industry. Capt. Varun A Chakrapani, instructor for the course, conducting the Airport Operations, Airside Operations, Airport session on Human Factors in Aviation Operations Control Center, Terminal Operations, Visit for more information: Facilities Management, Safety Management www.gmraviationacademy.org System, Environment, Information Technology, Rescue & Fire Fighting, Airport Engineering, Cargo Management, Dangerous Goods Regulations, Aviation Security and Human Factors in Aviation etc.

GMR AA has slowly and steadily emerged as the leader and global gateway in Aviation Learning, not only in India but in the Asia-Paciﬁc Region also. Recently, the Academy has been awarded the ‘’ICAO’s Regional Training Centre of Excellence’’, which makes it the only Academy in Batch of the Management Development Programme on the Indian sub-continent. In 2016, World HRD Human Factors in Aviation Congress has felicitated GMR Aviation Academy with the award “TRAINING PROVIDER OF THE YEAR”.

|16| www.rgnau.ac.in Post Graduate diploma in Airport Operations The Higher Education Review magazine has awarded GMR AA as the INSTITUTE OF THE YEAR 2016 recently. The GMR AA is both ATS MANAGEMENT DEVELOPMENT and ATC under IATA. The Aviation Academy has also been conferred with the ‘Best Regional ATS’ PROGRAMME MR Aviation Academy (GMR AA), having for the year 2018-19. twin centres in New Delhi and GHyderabad, is the training arm of GMR GMR Aviation academy conducts ACI, IATA, ICAO Group. The inception of GMR Aviation Academy and DGCA approved training programs for the (GMR AA) took place in the year 2009 with the Asia Paciﬁc, Middle East and Africa regions. It is objective of providing professional training and a Full Member (Gold Member) Trainair Plus n November 2017, RGNAU conducted 3-day Management Development Programme, on enhancing the knowledge & skills of GMR Programme of International Civil Aviation Human Factors in Aviation. The course was focused on midlevel managers and was attended Airport's personnel. Organisation. Iby Airport Authority of India (AAI), Air India Express, Celebi Aviation, Delhi International Airport, Directorate General of Civil Aviation (DGCA), Menzies Aviation Bobba, Pawan Hans, Sky GMR AA imparts quality education through GMR Aviation Academy is accredited as the One Airways, Viking Air and Zoom Air. highly skilled faculty members representing all Global Training Hub (GTH) by the Airport Council the segments in Aviation, namely Airports, international (ACI). GMR AA is also the Approved Airlines, Air Trafﬁc Control, Cargo, Safety and Training Centre by DGCA for its Dangerous Security and Corporate Aviation. Goods Regulations ( DGR ) Training.

|16| www.rgnau.ac.in Post Graduate diploma in Airport Operations w w w. r g n a u . a c . i n

w w w . r g n a u . a c . i n

Management Education: Excellence in Aviation POST GRADUATE DIPLOMA IN AIRPORT OPERATIONS 18 Months Course including 6 months Internship at GMR Airports

L E A R N | L E A D | I N S P I R E