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July 2018

Teamworks, September 22, 1998

Aurora Health Care

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° the residents of the Vent Center at Hartford Memorial Hospital, assisted breathing is a way of Flife. And life is meant to be lived. “The Vent Center’sstaff is dedicated to helping our ventilator-dependent residents live lives of quality,” says Jill Becker,RN, clinical coordinator. “We strive to give the residents more than a place to survive;we want them to have a home.” Opened in 1990, the center is designed to serve 14 residents and currently 12 residents live at the center. Residents are ventilator-dependent because of various . conditions that have left them unable to breathe on their own. “Our residents are adults, 18 or older, who are esiteri1 Mary Hoekstr with husbn Warren nc Sue Iheusch, certKec. nursing medically stable and alert,” Jill explains. “We want our ssistrit. Mary hs Iivect Hrtfor McmoriI HospitI’s Vent Certer since Februsry. Sue hes csre tot t5SL5fltS et the center lor the pest six yeers. residents to have the ability to benefit from our program. Our focus is on the whole person. All of the “sip and puff” mouth-controlled wheelchairs offer residents are able to speak because of special valves in freedom of movement; mouth-controlled page-turners their ventilators. All are wheelchair-bound, and many make reading more enjoyable; mouth-stick painting can’t use either their arms or their legs.” Adaptive equipment helps residents enjoy life: Continuecon pge 2 Aurora Employees F’rtiership Cmpigri Fckers Py wille Oct. 5 urora President Ed Howe shows off a Packers Our United Way helmet signed by and .The campaign also A helmet will be a traveling trophy awarded to the includes a drawing Aurora region or businessunit with the highest levelof for two pairs of participation in the Aurora EmployeesPartnership tickets to a future Campaign. Packers game, In keeping with its theme, the airline tickets and . campaign will wrap up with “Packers Day” on other prizes. Monday, Oct. 5, when the Packers play the on Monday night football. Purchase a “Go Pack” button for $2 and you will be entitled to wear your favorite Packers gear for the day. 4. c Sini Smritn nrnries S alden - c, J’Jmentc Medical Center — c s GoL1eiiMoment recipients I c

inai Samaritan Medical Center’sGolden Moment recipients in May were Rosa Deleon, housekeeping; SCathy Jo Grant, rehabilitation services;Morgan Paige and Debora Peoples, both admitting. In June the Golden Moment recipients were Natalie Giedt, loss prevention officer; BeverlyGradisher, Morgri Fige TomJrius admitting clerk; Tom Janus, maintenance supervisor; Ana Mejias, medical secretary; and Gladys Smith, advanced patient care assistant. Sinai Samaritan’s Golden Moment award recognizes outstanding service. (Pictured in a past issue of Teamworks were Rosa Deleon, BeverlyGradisher, Cathy Jo Grant, Natalie Giedt and Gladys Smith.) PeEot reoples An Mejis I

Vent Center coritkue1 from page 1 . allows for creative expression; and computers with The nurses who work in the Vent Center must have a mouth-stick controls open onto the world. solid ability to assesstheir patients’ physical condition. The Vent Center’sstaff is a team of professionals from The patients, who are already compromised, decline a number of disciplines,including nursing, respiratory rapidly if they have any additional kind of illness.The therapy, occupational therapy and social work. The nursing staff must also be current on their acute care staff cares for the residents’medical needs and uses skillsand have a solid knowledge base of the respiratory activitiesto meet their physical goals. For example, system and mechanical ventilators. Vent Center mouth painting is creative and it strengthens head and nurses handle all routine respiratory treatments neck muscles. and difficulties. Trips outside the hospital include visits to downtown “Dealing with psychosocial issues consumes much of Hartford, Pike Lake State Park, the Milwaukee County the Vent Center nursing staff’stime. Many residents Zoo, worship services,sporting events, parks and have unresolved grief and adjustment to illnessissues. concerts. “Going on a field trip with oxygen and venti The nursing staff’srelationships with residents’ family lators takes a lot of preparation,” Jill says. “We need members is also essential to providing excellent care,” suction kits, connective tubing and syringes.We need to Jill explains. check wheelchair batteries. Planning is everything.” The average length of stay at the Vent Center is more Training for the center’sstaff includes a written test than four years. The longest a patient has lived there is and demonstrated proficiency in a three-page list of eight years. The age range is 34 to the mid-$Os. skills, including emergency procedures. The staff’sskill David Chen, MD, an internal medicine specialist, levelis evidenced by an extremely low infection rate. is medical director of Hartford Memorial Hospital’s (Ventilator-dependentpatients are at very high risk Vent Center. for infections.)

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Metro egion marks NtiànI ehb Week ‘

:à he Metro RegionPhysicalMedicineand selectedby their co-workers as representativesfor the Rehabilitationdepartment celebratedNational week. To be nominated, the person making the nomina Rehab Week,Sept. 13 to 19. This year’stheme tion had to clearlyidentify,through examples,how the was “Rehab:the power to livelifeto its fullest.” nominee fit the theme of givingpeople the power to live As part of the celebration,Metro PM&R recognized lifeto its fullest.More than 60 nominations were all physicaland occupationaltherapists, speechand received,and LisaJust, director of rehabilitation languagepathologists,rehab aides, athletic trainers, services,selectedthe representatives. rehab nurses and techs, recreationaltherapists, social The representativesare Deb Cira, speechpathologist, workers, psychologists,nutritionists and all other health SinaiSamaritan Medical Center; Tony Crisostomo, professionalswho work with rehabilitation patients. occupationaltherapist, St. Luke’sMedical Center;Joan Travelingdisplaysabout rehabilitation were shown at Maciejewski,rehab aide, St. Luke’sMedical Center; the fiveMetro hospitals during the week. In addition, Tern Pawlak, certifiedrehabilitation registerednurse, outpatient sites,includingphysicians’offices,displayed SinaiSamaritan Medical Center; Daryl Schmidt, materials promoting rehabilitation as an effective physicaltherapist, SportsMedicineInstitute (Brook recoverytreatment. field);and Jean Weymer,exercisespecialist,Hartford Sixrehab professionalsfrom Metro PM&R were Memorial Hospital.

Pth Cir (tight), 1.eh facts Speech thoIogist Nearly 50 millionAmericansare disabled.Disabilitydoes not discriminate — everyperson is at risk of disability.Everyone is a potential candidate for rehabilitation. . Rehab improveslivesand saves money.A dollar spent on Jean Weymet (top), Exetcise Specialist rehab, savesan estimated $11 in long-term disabilitycosts. . Rehab is an important part of health care and a tremendous part of providmgpatients with good outcomes. . Rehabilitationis organized to fit the person, so every Ieth rowIk (tight), TonyCtisostomo (left), patient progressesat his or Certfie ehoMIitotion Oooupotionl Ihetopist Registetec Nutse her own pace. . Rehab can lengthenlife, improve the quality of lifeand About Aurora help keep people from getting ehb t sick again. Aurora Health Care is a market leader in rehabffi Doril Schmicft (top), . Independenceregainedthrough Fhysicl Thetopist tation in the Metro Region.Aurora has more than 22 r.h is price... less. outpatient rehab and sports medicinesitesand b providesrehabilitation and athletic training services to more than IS schools,associationsand professional Jose Msciejewski teams. We have two inpatient siteswith more than 75 •AiJe (left), beds, and we employ a rehab staff of more than 600. Aurora treats more than 50,000 patients a year with a varietyof diagnosesranging from stroke to orthopedic conditions and neurologicalillnesses. South Shore names Storm recipients

• Luke’sSouth Shore BigStorm Award recipients for August were (from left): Craig Naumann, plant Soperations; Lori Magestro, RN, 3MESG; and Greg Miller,plant operations. Not pictured is Kim Harvey, RN, 3MESG. The St. Luke’sSouth Shore BigStorm Award*recognizesexceptional service. Cancer phone..bnk offer:• G.rne fln

ore than 700 callersrequested the Personal questions about cancer and to request the Personal Game Plan for fighting cancer during a series Game Plan. M of phone banks Aurora sponsored last month The Personal Game Plan is developed for each person in conjunction with WTMJ-W (Channel 4). Offered based on his or her responses to questions that ask during the TV station’searly eveningnews from 4 to about lifestyle,current physical condition and other 6:30 p.m., the phone banks were staffed by cancer care factors, including family history. experts from the VinceLombardi Cancer Clinic. Each Employeesmay request the Personal Game Plan by 0 evening,a news story discusseda cancer topic including calling the Vince Cancer Hotline at (414) breast cancer,colon cancer,gynecologicalcancer and 649-7200 or toll-free at ($00) 252-2990. prostate cancer.Callers were invited to call in to ask

Service hours exprie

ustomer servicehours for both hospital billing The representatives also work with attorneys, doctors, and physician billinghave recently been insurance companies, government agencies,clinic and C expanded to 7 a.m. to $ p.m. Monday through hospital staff to resolve billing issues. There are 25 Friday and $ a.m. to noon Saturday. customer servicerepresentatives, working three different Aurora customer servicerepresentatives are available shifts, to cover the 69 servicehours each week. They during those hours to answer patients’ questions about are available by telephone only.The customer service the bills they have received for servicesat St. Luke’sand representatives work at the Forest Home Center Sinai Samaritan Medical Centers, Milwaukee in Milwaukee. Psychiatric Hospital, Hartford Memorial Hospital, The Hospital BillingCustomer Servicetelephone the AMG clinics and Aurora Health Centers and number is (414) 647-3147 or ($00) 95$-6202. The Lakeshore clinics. Physician BillingCustomer Servicetelephone number is (414) 647-3466 or ($00) 720-75$$.

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bout 440 employeesand family members . -. attended an employeeopen house Aug. 27 at ASinai Samaritan Medical Center.For employees, it was an opportunity to take their familieson a self- guided tour of the new building. Dr. A-Roar-Awas on hand with coloring books, and posed with nearly 100 children (of all ages) for photos. Ice cream treats were served and everyone seemedto enjoy themselves.

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6 ME1EOEGION5U LLETIN5O

November 1998 Nursing Education Classes The classeslisted here are free to Aurora employeesunless a fee is indicated in the course or class description. Courses or classesmay be canceledif the minimum registrations are not received.Preregistration is required for everyclass Endocrine Diabetes Center and course. For information or to register,call nursing education, (414) 647- Open House for Medical Staff 6370, or fax the registration to nursing education, (414) 647-4878, or e-mail on and Employees CC Mail to nsged or on the internet to [email protected]. St. Luke’sMedical Center 3 Cardiac Transplant Overview,8 a.m. to 4 p.m., Aurora ConferenceCenter. PhysicianOfficeBuilding,Suite230 5 Dual Chamber Pacing Concepts, 8 a.m. to noon, Aurora Conference Center. W. River Parkway 2801 Kinnickinnic 6 SafeAt Home II, 7:30 a.m. to 12:30 p.m., Aurora Conference Center. This Sept.24 2 to S pjnt Thursday, program is designedfor those who have attended the initial SafeAt Home I beverages. Tour the new center,enjoy snacks and full day program. To register,call (414) 647-3347. 11 Basic ECG Interpretation Course begins, 8 a.m. to 4:30 p.m., Aurora ConferenceCenter. 12 Leadership Skillsfor ClinicalPractice, 8 a.m. to 4:30 p.m., Aurora Conference Center. Content geared to nurses with 3-9 months of experience.Includes Shared Governance, QA&I, time management, delegation, conflict resolution, clinicaldecisionmaking. 14 Concepts of Psychosocial Nursing, 7:30 a.m. to 4 p.m., SLMC. I 3 9th Annual Orthopaedic Nurses’ Day Fall Symposium & Women’s Health: October is A Lifetime Of Health Care Challenges, 7:45 a.rn. to 4 p.m., Aurora National Breast CancerAwareness Month ConferenceCenter, $20 fee to Aurora affiliateemployees.For more information, call SueTruchan, (414) 647-3597. To register,call (414) Early diagnosis improves the successof breast cancer PeggyWipplinger, 647-3347. I’ - Monitoring, 8 a.m. to 4:30 p.m., treatments. Regular mammograms are recommended 16 Critical Care Module Hemodynamic Aurora Conference Center. for women beginning at age 35 to 40, then everytwo 17 Critical Care Module - Cardiovascular, 8 a.m. to 4:30 p.m., years until age 50. After age 50, annual mammograms Conference Center. are recommended. Aurora 19 Basic Physical Assessment Review, 7:30 a.m. to 4:30 p.m., For a list of mammography sitesin Aurora’sMetro Conference Center. Region, check the fall 199$ issue of Regarding Health, Aurora which arrived in your mailbox early in September.

Hall Closure ‘i.-t 8:30 a.m. to 4 p.m. Oct. 3 AMG - Milwaukee West The second-floorhallway between the Center and Schroeder elevatorswill he closed during this period becausethe Diagnostic and Treatment Center is participating in livetransmissions of GI procedures. Pleaseuse the first floor. Thanks for your cooperation.

New Baby, Changing Emotions St. Luke’s Join other new mothers. Explore causesof the baby blues. Get help. Lead by Margaret Malnory, MSN, RN, ( and Vani Ray,MD. Sponsoredby Women’sHealth Servicesand Aurora BehavioralHealth Services. 7 to 8 p.m. the second and School of Diagnostic Ultrasound fourth Tuesdayof each month Program in Echocardiography A 35-weekformal instructional program in echocardiography Aurora Medical Group will he offered at St. Luke’sMedical Center.The prerequisites 4025 N. 92nd St.,Wauwatosa includeeducational minimums and 100 recent, documentable To register,call Laura, (414) 427-3400 hours of patient care experience.For information, call the department of radiology at St. Luke’s,(414) 649-6689. ME1EO1?.EGION5ULLETIN50/

St. Luke’s& Sf. Luke’sSouth Shore Free Asthma Forum Central Middle School 1100 Cedar Street, Replacementsfor broken or detericrated service Hartford excellencerecognitionpins are now available.To Sept.29, 7-8:30 p.m. West AllisMemorial replace your Golden Sneakerpin, seeAliceWitz, “What is asthma?” SLMCadministration. To replaceyour BigStorm Oct. 6, 7-8:30 p.m. pin, go to SLSSadministration. Questions may be , “Managing your asthma: exerciseconcerns, addressedto AllenStasiewski,(414) 649-6067. environmental impact, nutrition and medications” About service For information, call Graceanne Forsyth, Bev Hochfriff,manager-support Hartford Memorial Hospital, (414) 670-7633; operations/technical services, to register,call the AmericanLung Association West AllisMemorial Hospital, offers t)fWisconsin, (800) 586-4872. one of her favorite quotes: “Fabled service consists of ordinary Be an Aurora Walker! people doing ordinary things in Aurora Health Care is sponsoring a team of extraordinary ways.” walkers in the JuvenileDiabetesFoundation The quote is aifributed to Walk to Cure Diabetes on Sunday,Sept.27, Betsy Sanders, from her book, at the Milwaukee County Zoo. “Fabled Service: Ordinary acts, extraordinary outcomes.” For more information and registration forms, Aurora Health Care is the “Power Sponsor” call Cathy Kinnick, (414) 219-7273 or of Memory Walk 1998, a benefit for the Jodi Moris, (414) 647-3010. Mzheimer’sAssociation.The three-milewalk will begin at 2 p.m. Saturday,Oct. 10, ‘\. at Mount Mary College, 2900 N. Menomonee RiverParkway. I Call (414) 479-8800 or visit the Web site at VolunteersNeeded to Help Children www.thebubhler.comlmemwalk and Families Children’s Service Society of Wisconsin needs Hanford Memorial volunteer respite care providers for special Aurora Behavioral Health Services needs children (physically handicapped, developmentally delayed, emotionally disturbed or children from families under stress). Respite care is the temporary care of a special needs child so that parents or foster parents get a needed break. September Donate blood, 2 to 6 p.m. the & October Tuesday For information, call (414) 453-1400. Community Programs first of each month. Call (800) 243-5124 for an appointment. Sept. 28 Is the Stressof Modern Life Giving You the Blues? c AuroraHea1thCare Sept. 29 The Art of Relaxation Sinai Samaritan Oct. 1 The Road to Financial Fitness Oct. 7 Diagnosis and Management of Teamworks Anxiety Disorders i. tearnwc•rks,MetroEdition,isa newdetrerfor Oct. 8 National Depression ScreeningDay employeesand volunteersin AuroraHealth (see site listing,page 5) CareS MetroRegion Commentsquestionsand Oct. 12 Who’sin Control at Your House — suggestionsarealwayswelcomeand maybe Sinai Samaritan Medical Center, directedto Susan You or Your Kids? Lebergen,internalcommunica 945 N. 12th St., Milwaukee, will tionscoordniatorPublicAffairsDepartment, Oct. 15 Finding Meaning in a Plus-SizeBody hold a community open house from 3031 W. Montana, Milwaukee, WI 53215. Phone (414) These eveningprograms are offered in Glendale, 1 to 4:30 p.m. on Sunday, Sept. 27. 647-3126. Fax (414) 671-8560. Franklin and Wauwatosa. To register,call the toll- The dedication ceremony will be Mark Ambrosius free 24-hour registration line, (888) 771-ABHS held at 3 p.m. President,MetroRegion (2247). All Aurora BehavioralHealth Services (ABHS)programs are free.