#ReduceYourRisk Twitter Chat Hurricaine Preparedness

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS #ReduceYourRisk Twitter Chat: Hurricane Preparedness

The National Association of Insurance Commissioners (NAIC) will host an hour- long #ReduceYourRisk Twitter chat Wednesday, June 24, 2020 at 2 PM EDT. The Twitter chat will be held in conjunction with state insurance departments, the Federal Emergency Management Agency (FEMA), the American Property Casualty Insurance Association (APCIA), National Insurance Crime Bureau (NCIB) and the Institute for Building and Home Safety (IBHS).

The NAIC will lead the conversation and respond to questions from Twitter users in real time. The discussion will focus on preparedness for natural disasters like floods and wildfires. Topics will include tips for fortifying your home, purchasing flood insurance and protecting yourself against insurance related scams. The Twitter chat will use the hashtags: #NAICinsuranceChat and #ReduceYourRisk.

This is an opportunity for the public to connect with disaster relief experts from the NAIC, state insurance departments and FEMA. Twitter users can ask questions, gain insight and learn the best course of action before, during and after a natural disaster.

DETAILS > Who: The National Association of Insurance Commissioners (NAIC) > What: A forum to prepare and inform the public of the best practices before, during, and after a natural disaster > When: Wednesday, June 24, 2020 at 2 PM EDT > Where: www.twitter.com/naic > Hashtags: #ReduceYourRisk #NAICInsuranceChat

TARGET AUDIENCE > Subject Matter Experts > U.S. Consumers (Renters and Homeowners) > Industry Professionals

MODERATOR > NAIC (@naic – www.twitter.com/naic)

NAIC #REDUCEYOURRISK TWITTER CHAT 2 PARTICIPANTS > State Insutance Commissioners > State Insurance Departments > Federal Emergency Managemet Agency (FEMA) > Institute for Building and Home Safety (IBHS) > American Property and Casualty Insurance Association (APCIA) > National Insurance Crime Bureau (NCIB)

FORMAT > The NAIC’s Twitter handle (@naic) will moderate the discussion between participants. We will send out questions to guide the conversation around disaster preparedness.

SUGGESTIONS BEFORE TWITTER CHAT > Retweet or share promotional messaging you see leading up to the Twitter chat. > Feel free to make the promotional messaging that concludes this document your own. Edit it as you see fit. > Prepare answers to the questions below in advance of the Twitter chat’s date, using the hashtag #ReduceYourRisk and #NAICInsuranceChat in your answers. — If you’re planning to respond to prepared questions with just the hashtag and not the question, we strongly encourage you to use the Q1/A1 Q&A format. — Be mindful that you have only 280 characters for your responses (including links, hashtags, etc.)

SUGGESTIONS DURING TWITTER CHAT > USE VISUALS: photos, graphics, emojis, GIFs, content with Twitter cards. The more visual the content, the more people will engage with it. > Feel free to respond by retweeting with comment and/or directly replying to the questions. Quote retweeting will allow for your follows to see the conversation and engage in it. — NOTE: You can now retweet with comment on Twitter with visual content. > HAVE FUN. If someone says they like something you’ve shared, feel free to send them a fun GIF thanking them!

NAIC #REDUCEYOURRISK TWITTER CHAT 3 DISCUSSION QUESTIONS 2:00 PM – Welcome the participants to the Twitter chat. Ask them to introduce themselves.

2:03 PM – Q1: The 2020 hurricane season has officially started. What should people do to prepare for a hurricane?

2:06 PM – Twitter Poll 1: Do you feel prepared for a hurricane or flood? Yes/No

2:07 PM – Q2: What are some low-cost ways that people can prepare their home?

2:11 PM – Q3: How can people protect their home and belongings, knowing that flood damage is almost never covered by standard homeowners insurance and government assistance averages a few thousand dollars?

2:14 PM – We’re here to answer any questions you have on how to #ReduceYourRisk this hurricane season.

2:15 PM – Twitter Poll 1 Closes

2:16 PM – Q4: What does flood insurance cover?

2:18 PM – Reveal Twitter Poll 1 Results

2:20 PM – Q5: What about your belongings in your car? What coverage do you need for them?

2:22 PM – Twitter Poll 2: Do you have an inventory of your belongings? Yes/No

2:24 PM – Q6: What are some resources that are available to help people understand flood insurance?

2:28 PM – Q7: After a storm or flood, scammers tend to take advantage of people who need to rebuild their homes and businesses. What are some tips that will help people identify scams?

2:30 PM – Twitter Poll 2 Closes

NAIC #REDUCEYOURRISK TWITTER CHAT 4 2:31 PM – Q8: If you could offer of advice to people about being prepared for a natural disaster, whether its fire, flood, hurricane or tornado - what would it be?

2:35 PM – We are near the end of our #ReduceYourRisk #NAICInsuranceChat on hurricane preparedness. Are there any question?

2:36 PM – Reveal Twitter Poll 2 Results

2:38 PM – Close Twitter chat, and thank participants.

CONTACT Laura Kane, Communications Director [email protected] | (202) 957-5371

David Dunston, Sr. Design and Communications Specialist [email protected] | (816) 401-6816

NAIC #REDUCEYOURRISK TWITTER CHAT 5