EURODESK SURVEY 2018 Youth Information: supporting you in going abroad!

Fields marked with * are mandatory.

1 Introduction

*For a change of language, access the menu to the right*

Eurodesk is one of the main providers of European youth information about volunteering, training, study and work opportunities abroad. We believe that a learning experience abroad strongly contributes to improving one's employability, stimulates creativity, personal development and the development of competencies, helping people to positively interact in an intercultural society.

As a European network dedicated to the promotion of learning mobility opportunities and offering free quality information and support to young people and youth professionals, we would like to better understand how you engage with this information.

What type of information are you looking for? Which sources are you using? Who do you turn to for advice?

The survey is targeted to those of you between 13 and 35 years old. Regardless if you have had, or have not had a mobility experience, we want to hear what you have to say! Your answer will allow us to understand how Eurodesk, as well as national and European institutions, could improve their services.

The survey will only take 10 minutes and at the end, you can compete for a nice prize!

2 General Information

* Your Age Under 15 15 - 19 20 - 24 25 - 29 30 - 35

* Indicate your citizenship Albania

1 Armenia Austria Azerbaijan Belarus Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Greece Hungary Ireland Italy Kosovo* Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Montenegro Netherlands Poland Portugal Romania Russia Serbia Slovak Republic Slovenia Spain Sweden Switzerland United Kingdom

* Indicate your country of residence 2 * Indicate your country of residence Albania Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kosovo* Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Montenegro Netherlands Norway Other Poland Portugal Romania Russia Serbia Slovak Republic Slovenia Spain Sweden Switzerland Turkey

3 Ukraine United Kingdom

* ...if "Other", please specify. 40 character(s) maximum

* Where did you grow up/live for the majority of your youth? Urban area (over 100.000 inhabitants) City (50.000 - 100.000 inhabitants) Town and Suburb (10.000 to 50.000 inhabitants) Rural (less than 10.000 inhabitants) n/a

* Where do you live today? Urban area (over 100.000 inhabitants) City (50.000 - 100.000 inhabitants) Town and Suburb (10.000 to 50.000 inhabitants) Rural (less than 10.000 inhabitants)

* According to you, which sentence reflects best your situation when it comes to accessing mobility opportunities abroad? I can afford to go abroad as my parents (or myself) can cover the living/learning costs. Erasmus+ money (or other funding programme) would be a plus but not an obligation. I can afford to go abroad with a little help from Erasmus+ (or other funding programme). My parents (or myself) can complement the living/learning costs without a big problem. I could afford to go abroad if the grant covers the full cost of the mobility. My parents (or myself) could complement the living/learning costs to a small extent. I cannot afford to go abroad if the grant does not cover the full learning/living costs. My family (or myself) cannot complement the costs.

* Have any of your family members participated in a mobility experience? (e.g. studying or working abroad, doing an internship or volunteering abroad, participating in a training course or seminar abroad) Yes No

* Have you participated in a mobility experience already? (e.g. studying or working abroad, doing an internship or volunteering abroad, participating in a training course or seminar abroad) Yes No

3 Mobility Experience 'No'

* Please inform us of your reasons: (Multiple choice)

4 between 1 and 3 choices I applied and I am waiting for a confirmation applied and was not selected I am considering to do it in the near future I don’t know about such opportunities I don’t have the time or the availability I don’t have the money to participate My family does not want me to go abroad There is too much paperwork to do I haven’t found anything yet that fits me I am not interested Other

* "Other", please specify: 180 character(s) maximum

* How do you feel about going abroad to learn, work or volunteer? I would be very eager to discover a new culture and make new friends, when can I go? I am ready to make the big jump with a bit of preparation/support. I could not leave my family and/or friends. I don’t see any benefit for me.

4 "YES" - Mobility Experience

* Which mobility opportunity/ies have you participated in? (Multiple choice) Erasmus university exchange (studies or traineeship) School exchange (general or vocational education) Erasmus for young entrepreneurs European Voluntary Service European Solidarity Corps European Youth Exchange Youth in Action DiscoverEU Other

* ..."Other", please specify: 180 character(s) maximum

* How did you find out about your first mobility opportunity? (multiple choice) Multiple choice From a teacher From a youth worker

5 From a guidance counsellor From a (youth) information point From a friend with mobility experience From an advertisement in public places I discovered the opportunities online Other

* ...if "Other", please specify: 180 character(s) maximum

* When did you start your first mobility experience abroad? 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Answer 2

What was your motivation to go abroad? Rank the following statements from 1 “Not true” to 4 “Very true”. between 4 and 6 answered rows 1 (Not 4 (Very 2 3 true) true)

* Increase my employability

* Have fun, live a new experience

* Do something meaningful and useful

* It was part of my school curriculum

6 * My parents wanted me to do it

Other

* ....if "Other", please specify:

What were the obstacles you encountered during your stay abroad? Rank from 1 being “Not a problem at all” to 4 “Strong obstacle”. between 6 and 8 answered rows 4 1 (Not a 2 3 (Strong problem at all) obstacle)

* Financial problems

* Housing difficulties

* No support or information before and during your stay

* It was difficult to adapt to the news culture / make new friends

* I did not speak the language

* I did not understand the way things worked (e.g. education system, job market)

* Problem with the hosting organisation (e.g. university or organisation that welcomed you)

Other

* ...if "Other", please specify:

Rate your overall experience abroad

1 (bad 5 (it was a great human 2 3 4 experience) and learning experience)

* How would you rate your overall experience abroad?

* Would you be willing to be an ambassador for others who are interested in going abroad? Yes No

7 5 Access to mobility information

* Which of the following opportunities have you heard of? (Multiple choice) Erasmus Student Exchange Erasmus Traineeship ErasmusPro European Solidarity Corps European Voluntary Service (EVS) European Youth Exchange Youth in Action eTwinning EU Aid Volunteers DiscoverEU None of the above

* How did you find out about these opportunities? (multiple choice) It’s the first time I hear about them A friend/colleague with mobility experience told me about his/her experience From a teacher From a social worker (employment or family field) From a youth worker (youth club or youth organisation) From an information officer (such as a Eurodesk info point) I discovered these opportunities online Other

* ...if "Other", please specify: 100 character(s) maximum

According to you, what is the level of information available on mobility opportunities (such as Erasmus) for young people in your country?

Non DK existent Limited Good Excellent /NA

* Level of information:

How would you characterise the information available on mobility opportunities (such as Erasmus) for young people in your country? (Rate from 1 –4)

DK 1 2 3 4 /NA

* 1 = Unreliable / 4 = Reliable

8 * 1 = Low Quality / 4 = High Quality

* 1 = Useless / 4 = Useful

* 1 = Uninspiring / 4 = Creative

What obstacles did you encounter when searching for opportunities to go abroad? (Rate from 1-not at all – 4-very true)

1 - 4 - Not 2 3 Very DK at all true /NA

* I’ve never searched for such information before so I would not know where to search

* I had to check many different websites

* I felt a bit lost and struggled to get the information I really needed

* There was too much information, so I gave up searching

* The information was difficult to understand

* The information was not in my language

* I did not trust the information I found

* I did not have any person to ask for more information (e.g. information point, teacher, youth worker etc.)

Other

* Please tell us more about your answer: 180 character(s) maximum

* Where would you turn to learn more about these opportunities? (Multiple choice) General web search (Google, Bing,…) Social media (e.g. Instagram, Twitter, Facebook, Snapchat) European Commission website European Youth Portal National Youth Portals Specialised information point (e.g. Eurodesk, Direct or Eures) Youth clubs or organisations School / University Friends and family with mobility experience Database of all available mobility opportunities (e.g. Eurodesk Opportunity Finder) A telephone service/mobility hotline

9 Other

* ...if "Other", please specify:

* What are, in your opinion, the best ways to receive information about these opportunities? at most 5 choice(s) Radio and TV Magazines and newspapers Online Newsletters Social media (e.g. Instagram, Twitter, Facebook) Messaging apps (e.g. WhatsApp / Messenger / Telegram) Videos from influencers and other young people (YouTube, Blogs and vlogs) In the classroom Information points or from guidance counsellors/mobility advisors At fairs, events or concerts Leaflets, posters and printed material Other

* ...if "Other", please specify:

Which social media channels would you use to find inspiration for going abroad. (Rank from 1 least likely to use - 7 most likely to use)

1 Least 7 most 2 3 4 5 6 likely likely

* Facebook

* Instagram

* Snapchat

* Twitter

* YouTube

* LinkedIn

* Pinterest

If you use other channels than those listed above, please let us know which ones:

10 * If you were planning to go abroad would you find it helpful to receive personal guidance? Yes No

* ...if "Yes", What kind of personal guidance? 180 character(s) maximum

* ...if "No", Why not? 180 character(s) maximum

What kind of information would you like to receive from a mobility advisor? (Rate from 1 - not relevant to 4 - very relevant)

4 - 1- not 2 3 very relevant relevant

* Information about different grants that would match my individual needs

* Information about the host country (education system, labour market, support structures, housing solutions, etc.) to prepare for my mobility experience

* Support/coaching in planning my mobility experience

Other

* ...if "Other", please specify:

* What would be your suggestion for how to improve mobility information? 180 character(s) maximum (open question)

6 Eurodesk

* How familiar are you with Eurodesk Services (Eurodesk has different members in 35 European countries 11 * How familiar are you with Eurodesk Services (Eurodesk has different members in 35 European countries e.g. Rauz von Zuhaus in Germany, GoEurope in the Netherland, GoStrange in Flanders, Eurodesk in Italy, etc. Find your national Eurodesk contact point here.) I am not familiar with Eurodesk I know Eurodesk but I have never used their services (e.g. information, support) I know of Eurodesk and I have used their service I work for/with Eurodesk

Do you think that having a Eurodesk centre and local relays dedicated to inform and support young people about European opportunities is useful in your country? Yes No Maybe

How would you rate its services in your country?

1 - Not 6 - very DK 2 3 4 5 useful useful /NA

Rate Eurodesk

Please tell us more about your answer

7 Stay in touch!

* Do you wish to register to our newsletter in order to receive news about mobility opportunities? GDPR compliance: Your e-mail address will only be used for the purpose of registering you to Eurodesk's monthly newsletter. Yes No

* What is your email address?

* Do you wish to receive the results of this survey? GDPR compliance: Your e-mail will be used to share the research outcomes of this survey, and then afterwards deleted. Yes No

* What is your email address:

8 Win a prize for participating in our survey!

12 * Do you wish to participate in the competition to be in with a chance of winning a prize? We will pick out 3 winners from the pool of respondents. Read more about the prizes at www.eurodesk.eu/survey GDPR compliance: Personal information will be used to select, contact, and announce the winner. Upon completion of the lottery, your full name and e-mail address will be deleted. Yes No

* Name and Surname

* Email address

9 Thank you!

Submit your answer below.

Thank you for answering our survey and supporting our work to improve youth information services in Europe. Stay tuned in our channels for more updates!

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