City of Campbelltown Efficiency and Comparative Review

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City of Campbelltown Efficiency and Comparative Review City of Campbelltown Efficiency and Comparative Review December 2017 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Approach • Comparative Review – Compare FY2016 performance with FY2014 – High level financial not service level review – Benchmarking to provide a comparison of resource allocation not intended to be a process efficiency measure – Benchmarking contextualised to identify if certain services are being delivered with a significant cost or resource variance to others over time • Benchmark Councils – City of Burnside – City of Holdfast Bay – City of Norwood Payneham & St Peters – City of Prospect – City of Unley BUSINESS ∙ RESOURCE ∙ MANAGEMENT Campbelltown 2011-2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Overview Change FY2011 FY2014 FY2016 2014-16 Population 49,847 51,344 51,983 1.24% Rateable Properties 22,509 23,075 23,767 3.00% - Residential 20,052 20,391 21,509 5.48% - Non-Residential 2,457 2,684 2,258 -15.87% Staff (FTEs) 133.8 147.6 157.3 6.57% Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Overview Change FY2011 FY2014 FY2016 2014-16 Total Operating Revenue ($m) $30.827 $36.208 $42.573 17.58% Grant income $3.674 $2.813 $5.633 100.25% Total Operating Expenditure ($m) $32.712 $34.496 $37.626 9.07% Adjusted for LG Price Index $35.398 $2.228 Capital Expenditure $13.601 $10.447 $29.590 183.24% Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Revenue Sources (% of income) Statutory User Grants Council Rates Invest. Reimb. Other Charges Charges etc. FY2016 78.01 2.47 2.68 13.23 0.89 1.28 1.44 FY2014 83.03 2.70 2.99 7.79 1.23 0.41 1.85 FY2011 79.72 2.48 2.97 11.92 0.32 0.61 1.98 Change 2014-16 3.212 0.073 0.059 2.820 -0.064 0.398 -0.055 ($m) Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Rate Revenue – 2011 to 2016 Change FY2011 FY2014 FY2016 2014-16 Total Rates Revenue ($m) $24.575 $29.994 $33.206 10.71% Average Rate per residential $1,104 $1,393 $1,467 5.30% property Average Rate per non-residential $991 $594 $736 23.94% property Rate revenue per capita $493 $584 $639 9.35% Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Expenditure – 2011 to 2016 Change FY2011 FY2014 FY2016 2014-16 Opex per capita $656 $672 $724 7.73% Opex per rateable properties $1,453 $1,495 $1,583 5.9% Opex per FTE $244,484 $233,713 $239,199 2.35% Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Expenditure – Key Areas FY2014 FY2016 Change ($m) ($m) % Transport 6.687 8.274 23.73 Recreation 6.968 8.074 15.87 Other Environment 5.888 5.842 -0.78 Waste Management 4.196 4.383 4.46 Library Services 3.126 3.760 20.28 Community Support 2.551 2.324 -8.90 Regulatory Services 2.241 2.145 -4.28 Source: Source: Grants Commission 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Expenditure – Roads, Footpaths & Drainage Change FY2011 FY2014 2017/18 2014-17 Road Maintenance (per km) $22,641 $22,550 $23,453 4.00% Footpath Maintenance (per km) $2,004 $2,578 $2,991 16.02% Drainage Maintenance (per km) $6,683 $6,792 $9,822 44.61% Source: Campbelltown Annual Business Plan and Budgets BUSINESS ∙ RESOURCE ∙ MANAGEMENT FTEs – Campbelltown 2011 to 2016 Change Area 2011 2014 2016 2014-16 Engineering / Infrastructure 65.5 72.8 74.7 2.61 Human Services 25.9 30.6 35 14.57 Environmental 14.5 15.3 15.7 2.28 Corporate 27.9 28.9 31.9 10.38 Total 133.8 147.6 157.3 6.57 Including Agency Staff Source: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Strategic Directions 2015 FY2016 Strategic Direction Staff* Staff^ Quality Living 35.48 54.08 Leadership 40.87 41.33 City Planning 33.50 32.07 Environmental 28.79 28.5 Responsibility Local Economy 0.66 1.32 Total FTE 139.3 157.3 *Actuals at March 2015 as provided by Council excluding Agency Staff ^Actuals provided by Council including Agency Staff BUSINESS ∙ RESOURCE ∙ MANAGEMENT Employees - Campbelltown 2011 to 2016 Change FY2011 FY2014 FY2016 2014-16 Total employee costs ($m) 8.881 11.056 12.280 11.07 Employee costs as % of opex 27.15% 32.05% 32.64% 1.83 Average FTE 133.8 147.6 157.3 6.57 FTE per 1,000 population 2.68 2.87 3.03 -5.26 Rateable properties per FTE 168.23 156.33 151.09 -3.35 FTEs include Agency Staff Sources: Grants Commission 2011, 2014 and 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Expenditure and FTE summary • Expenditure – Increased by 9.07% or $3.130m ($2.228m higher than if increased by LG Price Index) – Opex per capita increased by $52 ($34 higher than if increased by the LG Price Index) – Capex increased by 183.24% or $19.143m • Staff – FTEs increased by 6.57% or 9.7FTE – Agency FTEs increased by 49.4% or 4.1FTE – Opex per FTE increased by 2.35% – Per rateable properties decreased by -3.35% – FTEs per 1,000 residents decreased by -5.26% BUSINESS ∙ RESOURCE ∙ MANAGEMENT Conclusions • Since 2014 Campbelltown has: – increased its spend in Transport, Library and Recreation; – increased spending on Business undertakings, Public Order and Safety, Health Services, Community Amenities, and Waste Management (EPA Levy); – reduced its spend on Community Support, Regulatory Services, Other Environment; and – reduced its spend on Cultural Services and Economic Development BUSINESS ∙ RESOURCE ∙ MANAGEMENT FY2016 Comparative with Benchmark Councils BUSINESS ∙ RESOURCE ∙ MANAGEMENT Benchmark Councils Context Debt Total FTE’s Operating Operating Levels Council Population (adjusted / Expenditure Revenue June unadjusted) ($m) ($m) 2017 ($m) Burnside 45,337 164 42.293 43.642 11.710 Campbelltown 51,983 157.3 37.626 42.573 0.116 Holdfast 37,376 245.1 / 327.4 58.888 59.217 16.207 NPSP 37,496 132.3 / 152.8 37.711 40.871 10.416 Prospect 21,410 74.4 21.627 21.725 7.193 Unley 39,518 178.0 42.142 44.802 6.390 Sources: Grants Commission 2016 and Council Financial Statements 2016/17 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Benchmark Council Context Total Residential Non-residential Council Rateable Roads (km) Properties Properties Properties Burnside 20,676 19,216 1,460 240 Campbelltown 23,767 21,509 2,258 255 Holdfast 20,167 18,425 1,742 179 NPSP 19,447 16,790 2,657 173 Prospect 9,656 8,933 723 91 Unley 18,662 16,855 1,807 171 Source: Grants Commission 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Benchmark Council Context Greater Age Profile Burnside Campbelltown Holdfast NPSP Prospect Unley Adelaide Service Age Groups Babies and Pre-schoolers 4.4 5.4 4.3 4.8 5.9 4.7 5.9 (0-4) Primary Schoolers (5-11) 8.4 7.8 6.3 6.9 8.1 7.9 8.2 Children (12-17) 8.6 6.8 5.8 5.9 5.9 6.6 6.9 Youth (18-24) 8.6 8.8 7.9 9.8 10.2 9.4 9.5 Young workforce (25 to 9.0 12.6 11.6 15.5 16.0 13.5 13.8 34) Parents and homebuilders 19.3 20.0 18.2 19.3 20.6 19.8 19.7 (35 to 49) Older workers and pre- 13.5 12.7 14.6 12.8 13.6 12.7 13.1 retirees (50 to 59) Empty nesters and 12.6 10.2 14.2 10.8 10.4 11.9 11.1 retirees (60 to 69) Seniors (70 to 84) 11.6 12.3 12.2 10.6 7.0 9.2 9.3 Elderly aged (85 and over) 3.8 3.3 4.8 3.7 2.3 4.3 2.6 Source: Census 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Revenue Comparative Assessment Rateable Total Revenue per Total Revenue Per Council Properties Rateable Property Capita Burnside 20,676 $2,111 $963 Campbelltown 23,767 $1,791 $819 Holdfast 20,167 $2,936 $1,584 NPSP 19,447 $2,102 $1,090 Prospect 9,656 $2,250 $1,015 Unley 18,662 $2,401 $1,134 Source: Grants Commission 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Rate Revenue Comparative Assessment Rate Revenue Rate Revenue Rate Revenue Per Non- Rate Revenue Council Per Rateable per Residential Residential Per Capita Property Property Property Burnside $1,742 $1,724 $1,980 $795 Campbelltown $1,397 $1,467 $736 $639 Holdfast $1,609 $1,487 $2,900 $868 NPSP $1,664 $1,522 $2,565 $863 Prospect $1,916 $1,760 $3,840 $864 Unley $2,010 $1,737 $4,552 $949 Source: Grants Commission 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Revenue Sources (% of income) Statutory User Grants Council Rates Invest. Reimb. Other Charges Charges etc. Burnside 84.02 2.53 3.84 7.72 0.07 0.64 1.19 Campbelltown 78.01 2.47 2.68 13.23 0.89 1.28 1.44 Holdfast 54.81 3.54 12.18 21.27 0.59 3.36 4.26 NPSP 79.20 4.15 8.02 6.15 0.29 1.27 0.92 Prospect 85.16 2.31 1.22 7.41 1.02 1.57 1.33 Unley 83.72 2.89 3.67 6.81 0.02 1.0 1.87 Average 77.49 2.98 5.27 10.43 0.48 1.52 1.84 Source: Grants Commission 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Operating Expenses Opex per Rateable Council Opex per Capita ($) Opex per FTE ($) Property ($) Burnside $933 $2,046 $257,884 Campbelltown $724 $1,583 $239,199 Holdfast $1,576 $2,920 $179,866 NPSP $1,006 $1,939 $246,800 Prospect $1,010 $2,240 $290,685 Unley $1,066 $2,258 $236,753 FTEs include Agency Staff and Aged Care Staff (Holdfast) and Childcare Staff (NPSP) Source: Grants Commission 2016 BUSINESS ∙ RESOURCE ∙ MANAGEMENT Expenditure – Key Areas Campbell Burnside Holdfast NPSP Prospect Unley Average -town Transport 2.217 8.274 4.710 5.183 3.155 7.317 5.143 Recreation 6.152 8.074 5.551 5.715 1.841 7.095 5.738 Other Environment 8.880 5.842 5.059 6.661 2.391 5.962 5.799 Waste Management 4.919 4.383 4.986 4.516 2.276 5.219 4.383 Library Services 3.648 3.760 2.587 2.324 1.632 3.390 2.890 Community Support 7.028 2.324 9.299 5.269 2.514 4.690 5.187 Regulatory Services 6.177* 2.145* 4.534 3.647* 2.310* 3.777 3.765 * Constituent Councils of EHA BUSINESS ∙ RESOURCE ∙ MANAGEMENT Operating Expenses by Category Campbell- Activity Burnside Holdfast NPSP Prospect Unley Average town Community Support ($ per resident) $155.02 $44.71 $248.80 $140.52 $117.42 $118.68 $137.52 Library Services ($ per resident) $80.46 $72.33 $69.22 $61.98 $76.23 $85.78 $74.33 Waste Management ($ per property) $237.91 $184.42
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