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Performance Management and Local Government Administration in Ghana: the Case of the District Development Facility and the Functional Organisational Assessment Tool

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Performance Management and Local Government Administration in Ghana: the Case of the District Development Facility and the Functional Organisational Assessment Tool Performance Management and Local Government Administration in Ghana: The Case of the District Development Facility and the Functional Organisational Assessment Tool A Thesis Submitted to the University of Manchester for the Degree of Doctor of Philosophy in the Faculty of Humanities 2014 Hamza Bukari Zakaria Institute for Development Policy and Management (IDPM) School of Environment, Education and Development Table of Contents List of Tables.............................................................................................................................. 8 List of Figures ............................................................................................................................ 9 List of Acronyms and Abbreviations ....................................................................................... 10 Abstract .................................................................................................................................... 12 Declaration ............................................................................................................................... 13 Copyright Statement ................................................................................................................ 13 Acknowledgement.................................................................................................................... 14 Dedication ................................................................................................................................ 15 Chapter 1: General introduction and research background ...................................................... 16 1.1 Introduction ........................................................................................................................ 16 1.2 Statement of the problem ................................................................................................... 17 1.3 Aim of research .................................................................................................................. 19 1.4 Objectives and research questions ..................................................................................... 19 1.5 Significance of the study .................................................................................................... 20 1.6 Structure of the thesis ......................................................................................................... 21 1.7 Conclusion ......................................................................................................................... 23 Chapter 2: Context of local government administration in Ghana .......................................... 24 2.1 Introduction ........................................................................................................................ 24 2.2 An overview of the Ghanaian context ................................................................................ 24 2.2.1 National demographic characteristics ............................................................................. 25 2.2.2 The economy of Ghana ................................................................................................... 26 2.3 The evolution of local government administration in Ghana............................................. 27 1 2.3.1 Current local government system in Ghana .................................................................... 28 2.3.2 Constitutional foundations of local government administration in Ghana ..................... 30 2.4 Structure of local government administration .................................................................... 31 2.4.1 The ministry of local government and rural development .............................................. 31 2.4.2 Regional coordinating councils (RCCs) ......................................................................... 32 2.5 Tiers of local government authorities ................................................................................ 33 2.5.1 Functions and composition of local government authorities .......................................... 35 2.5.2 The general assembly ...................................................................................................... 36 2.5.3 Committees of local governments ................................................................................... 36 2.5.4 Public relations and complaints committee..................................................................... 37 2.5.5 The executive committee ................................................................................................ 38 2.5.6 Decentralised departments of local governments in Ghana ............................................ 38 2.6 Study areas in context ........................................................................................................ 40 2.6.1 ‘A’ Metropolis ................................................................................................................. 42 2.6.1.1 Basic education in the ‘A’ metropolis .......................................................................... 43 2.6.1.2 Health, water and sanitation in the ‘A’ metropolis ...................................................... 43 2.6.2 ‘B’ Municipality .............................................................................................................. 44 2.6.2.1 Basic education in the ‘B’ municipality ....................................................................... 45 2.6.2.3 Health, water and sanitation in the ‘B’ municipality ................................................... 46 2.6.3 ‘C’ District ...................................................................................................................... 48 2.6.3.1 Basic education in the ‘C’ district ................................................................................ 48 2.6.3.2 Health, water and sanitation in the ‘C’ district ............................................................ 49 2.7 Conclusion ......................................................................................................................... 50 Chapter 3: Examining performance management of local governments: A literature review . 51 2 3.1 Introduction ........................................................................................................................ 51 3.2 The antecedents and rise of performance management ..................................................... 51 3.3 What is performance in the public sector? ......................................................................... 53 3.4 Theoretical perspectives for managing local government performance ............................ 55 3.4.1 Economic perspective ..................................................................................................... 56 3.4.2 Accountability perspective .............................................................................................. 56 3.4.3 Service quality perspective ............................................................................................. 57 3.5 Levels and scope of performance ....................................................................................... 58 3.5.1 Span of performance ....................................................................................................... 59 3.5.2 Depth of performance ..................................................................................................... 61 3.5.3 Individual performance ................................................................................................... 61 3.5.4 Organisational performance ............................................................................................ 63 3.5.5 Government performance................................................................................................ 64 3.6 Shifting from performance measurement to performance management. ........................... 66 3.6.1 What is a performance management system? ................................................................. 67 3.6.2 Best practice or best fit performance management systems?.......................................... 73 3.7 Local government administration and service delivery in sub-Sahara Africa ................... 75 3.7.1 Determinants of local government performance ............................................................. 77 3.8 Performance management and service delivery: A public service motivation perspective................................................................................................................................ 78 3.9 Exploring the failure of performance management systems .............................................. 79 3.10 Conclusion ....................................................................................................................... 81 Chapter 4: Research framework ............................................................................................... 82 4.1 Introduction ........................................................................................................................ 82 3 4.2 First research objective and corresponding research questions ......................................... 82 4.3 Second research objective and corresponding research question ...................................... 83 4.4 Third research objective and corresponding research questions ........................................ 87 4.5 Conclusion ........................................................................................................................
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