2018 CSR Report 2018 CSR Report Contents
Total Page：16
File Type：pdf, Size：1020Kb
2018 CSR Report 2018 CSR Report Contents From the Chairman of the Board 02 3 Green Environment 103 3.1 Green Operation 104 About the Report 04 3.2 Energy and Greenhouse Gas Management 106 About Mega Holdings 05 3.3 Water Resources Management 109 3.4 Waste Management 110 Results of CSR and Performance of Sustainable Development 09 Appendix 1 Sustainability Vision and Policies 17 Comparison Table for GRI Standards - Material Topics and Management Approaches 112 Stakeholder Engagement 21 Appendix 2 1 Sustainable Governance 40 Comparison Table for GRI Standards 118 1.1 Corporate governance 41 1.2 Business Overview 48 Appendix 3 1.3 Risk Identification and Control 53 BSI's Independent Assurance Opinion Statement 1.4 Regulatory compliance 60 of GRI Standards 127 1.5 Anti-Money Laundering and Counter Terrorism Financing 63 1.6 Supplier Management 65 2 Social Inclusion 67 2.1 Customer Service 68 2.2 Employee Care 78 2.3 Community Engagement 95 2018 Corporate Social Responsibility Report From the Chairman of the Board Mega Holdings has made substantial progress after the severe penalties imposed on Based on Principle of Responsible Investment (PRI) and Equator Principles (EP), we engaged additional 454 employees under a reorganization plan and in response Mega Bank's New York Branch in 2016 and revenue has grown each year. The net Mega Bank makes decisions to invest and offers loans after ascertaining the financial to requirements for anti-money laundering legal compliance in 2018. Mega Holdings profit after tax in 2018 totaled NT$28.093 billion with an EPS of NT$2.07. Mega and non-financial information of counterparties, and provides funds for energy responded to the government's population policy that encourages people of Bank's net profit after tax was NT$24.172 billion and the EPS was NT$2.83. The conservation, carbon reduction, and environmental protection. By 2018, green loans marriageable age to get married and provided 135 people with subsidies for marriages results were the highest in the most recent three years. In terms of EPS, Mega Holdings totaled NT$84.2 billion and green investments NT$2.4 billion. In financial inclusion in and provided 150 people with childbirth subsidies in 2018. We value talent development ranked third in Taiwan while Mega Bank ranked first. Other subsidiaries including 2018, we offered accident micro-insurance, small and medium business loans, and and cultivation and invested more than NT$150 million in employee training in 2018. Mega Bills Finance and Chung Kuo Insurance also performed well. key start-up loans; we also developed a variety of digital financial services, such as Each employee received approximately 47.83 hours of training. The average salary of digital deposits, mobile payments, mobile bank, and a mobile App to increase the full-time non-managerial employees was NT$1.44 million in 2018 while employee The Company continued to implement anti-money laundering programs in 2018 to coverage of digital financial services. In response to the needs of the aging society, benefits for non-managerial employees amounted to approximately NT$1.64 million. inject anti-money laundering DNA into corporate institutions and culture. Mega Bank we offer retirement trusts and reverse mortgage. Overall employee compensation was higher than most competitors. Head Office currently strengthens legal compliance based on requirements for New York Branch and introduced Global Practice Standards (GPS) to create a consistent The Company continues to take measures for energy conservation and carbon In terms of social engagement, we continued to care for the development of legal compliance culture for the entire bank. Mega Holdings and other subsidiaries emissions reduction, expand the scope of ISO 14064-1 greenhouse gas inventory to disadvantaged groups and provide financial support to children from disadvantaged also followed Mega Bank's lead and strengthened legal compliance tasks for 90 locations in northern Taiwan, and obtain an assurance certificate from a third-party families. We also supported domestic agricultural and economic initiatives by anti-money laundering. institution. In 2018, the Group's reduced its greenhouse gas emissions from direct purchasing onions, rice, and cabbages produced in Taiwan as gifts to customers to energy usage by 5.54%, reduced total carbon emissions by 47 tons, and reduced alleviate the issue of overproduction. We received the 2018 "Assistance for Agricultural In addition to executing legal compliance improvement plans, we strive to improve in emissions per capita by 4.06%. It demonstrated Mega Holdings' efforts to replace Food Product Marketing Corporate Award" from the Agriculture and Food Agency, all business sectors. In 2018, Mega Bank maintained advantages in traditional and maintain energy-saving equipment. Mega Bank Chi-Lin Building continued to Council of Agriculture, Executive Yuan. To help schools in remote areas develop businesses such as corporate finance and foreign exchange and achieved growth in pass ISO 14001 Environmental Management System verification in 2018. In addition, sports and art activities, Mega Bank has long sponsored selected baseball teams, both revenue and profitability. To provide lasting profitability for the Company, Mega Mega Holdings participated in the CDP Climate Change Questionnaire for the first archery teams, and weightlifting teams of remote elementary or junior high schools in Holdings began developing the second engine for profitability beyond corporate time and received a rating of "B" in Management Level. The Company shall introduce Yilan, Hualien, and Tainan for training expenses. We organized the first Mega Bank finance and foreign exchange and transformed the development of consumer finance training for the identification of material risks and opportunities under the Task Force Esports Tournament and attracted expert players in 32 highly capable teams from and wealth management services. Consumer finance services focused on developing on Climate-related Financial Disclosures (TCFD) framework in 2019 to actively more than 20 colleges to increase Taiwan's visibility to the world. We invested a total young customers and providing young employees with space for creativity. As an respond to climate change issues. of NT$195 million in participation in charity and welfare in 2018 to set an example for example, the "JJ Concert" marketing activity conducted for credit card services other businesses to participate in charitable activities and to create a diversity of provided significant assistance for marketing Mega Bank credit cards. Other consumer The Company provides a variety of job opportunities equally for people with disabilities values for society, making Taiwan a better place. finance and wealth management services also achieved growth. and indigenous people. In response to the government's call for increased employment, 02 From the Chairman of the Board Mega Holdings has made substantial progress after the severe penalties imposed on Based on Principle of Responsible Investment (PRI) and Equator Principles (EP), we engaged additional 454 employees under a reorganization plan and in response During the last year, Mega Holdings has achieved spectacular results in multiple Mega Bank's New York Branch in 2016 and revenue has grown each year. The net Mega Bank makes decisions to invest and offers loans after ascertaining the financial to requirements for anti-money laundering legal compliance in 2018. Mega Holdings businesses and actively strengthens anti-money laundering and legal compliance profit after tax in 2018 totaled NT$28.093 billion with an EPS of NT$2.07. Mega and non-financial information of counterparties, and provides funds for energy responded to the government's population policy that encourages people of operations. In the future, we will further strengthen corporate Bank's net profit after tax was NT$24.172 billion and the EPS was NT$2.83. The conservation, carbon reduction, and environmental protection. By 2018, green loans marriageable age to get married and provided 135 people with subsidies for marriages governance, risk management, and anti-money laundering results were the highest in the most recent three years. In terms of EPS, Mega Holdings totaled NT$84.2 billion and green investments NT$2.4 billion. In financial inclusion in and provided 150 people with childbirth subsidies in 2018. We value talent development activities and strive for achieving the UN's Sustainable ranked third in Taiwan while Mega Bank ranked first. Other subsidiaries including 2018, we offered accident micro-insurance, small and medium business loans, and and cultivation and invested more than NT$150 million in employee training in 2018. Development Goals (SDGs) with our business Mega Bills Finance and Chung Kuo Insurance also performed well. key start-up loans; we also developed a variety of digital financial services, such as Each employee received approximately 47.83 hours of training. The average salary of acumen and positive influence in the financial industry. digital deposits, mobile payments, mobile bank, and a mobile App to increase the full-time non-managerial employees was NT$1.44 million in 2018 while employee The Company continued to implement anti-money laundering programs in 2018 to coverage of digital financial services. In response to the needs of the aging society, benefits for non-managerial employees amounted to approximately NT$1.64 million. inject anti-money laundering DNA into corporate institutions and culture.