Electronic Gateways to Prevention Information: Working Quick and Working Smart!

Barbie Keiser and Sandi Slappey, National Clearinghouse on Child Abuse & Neglect Information 14th National Conference on Child Abuse & Neglect, April 2, 2003

1 Today’s Objectives

 Determine what information concerning prevention is needed  Understand what information is available  Offer strategies for locating “the best”

2 Cultivating Information Expertise

 Developing and implementing a system  An organized, logical approach  Environmental scanning + monitoring  Keeping up with it all  Identifying “new” resources  Changes to known resources  Stream of information  Accessing unique sources  Significant trends  Direct impact  Value added

3 The Payoff

 Delivery of more timely, more accurate, more focused information to those who can make the best use of it  Better decision-making capabilities  Reduced information source redundancy and minimal duplication of effort

4 How the Internet Helps

 Access to information  Information overload  Timeliness of data  Economics  “On the web” vs. “Via the web”  The invisible web  Free vs. Fee-based services: options & trade-offs  Customization & personalization

5 Accessing Those Important Sites

 WWW search engines  Indexed search services  Subject directories  Meta-search engines  Region & country-specific (http://www.arnoldit.com/lists/intlsearch.asp)  Portals & vortals  Linking sites  Web channels & subject-specific servers

6 Social Science Malls & Gateways

 Resource Discovery Network (http://rdn.ac.uk)  RDN virtual training site (http://www.vts.rdn.ac.uk)  Social workers (http://www.vts.rdn.ac.uk/tutorial/social-worker)  InfoNet (http://www.socservices.com/)  Social Science Information Gateway (http://www.sosig.ac.uk)  Social welfare (http://www.sosig.ac.uk/social_welfare)  Children (http://www.sosig.ac.uk/roads/subject­ listing/World-cat/child.html)

7 Searching Online: Search Engines

 AltaVista  Inquirus  Hotbot (http://inquirus.nj.nec.c

om/i2/inq2.pl)   WebCrawler Wondir (http://www.wondir.org)   Google  FAST search (http://www.alltheweb.com)  http://directory.googl e.com/Top/Science/  ELibrary Social_Sciences/So (http://www.elibrary.com) cial_Work/

8 Searching Online: Directories

 Yahoo  http://dir.yahoo.com/Social_Science/Social_Work/  http://dir.yahoo.com/Society_and_Culture/Cultures_and_Gr oups/Children/Child_Advocacy/  EINet galaxy  http://galaxy.einet.net/b/d?n=57279  Dmoz  http://www.dmoz.com/Home/Family/  http://www.dmoz.com/Kids_and_Teens/Teen_Life/

9 Caveats

 Size isn’t everything  The freshness test  Handling frames  Dynamically-generated page search capability  Relevancy & links

10 Why Use (and What to Look for In) a Meta-?

 Address unknown  Integration  Ability to enter search  Ranking string only once   Speed Interesting design  De-duping of results  Good response time  Simple and advanced  Wide choice of search search capabilities engines used  Number of matches  “More like this” reported from each feature search engine

11 Metasearchers

 proFusion  FinderSeeker  Beaucoup  Debriefing  Search   Mamma  Ask Jeeves  OneSeek  Highway 61  www.go2net.com  MetaGopher  Starting Point (www.stpt.com)  1Blink.com  Internet Sleuth  MetaBug (www.isleuth.com)

12 Dealing With Images? Try...

 ixquick.com  Amazing Picture  Ditto.Com Machine  AltaVista, Hotbot, (http://www.ncrtec.or g/picture.htm)  Image surfer  Web Places Clip Art (http://gallery.yahoo. Searcher com) (http://www.webplace s.com/search)

13 Need Help Choosing a Search Engine?  The Spider’s Apprentice  Search Engine Colossus (http://www.monash.com/spi  Mallpark dap.html)  Best of the Bots  Boolean Searching on the (http://www.botspot.com) Internet & Searching the  Search Engine Watch Internet: Recommended  Gregg Notess’ Search Sites & Search Techniques Engine Showdown (http://library.albany.edu/inte rnet/searchnet.html )  Chris Sherman’s Web Search Guide (about.com) CyberSkeptic’s Guide (http://www.infotoday.com)  InfoToGo

14 Professional Assistance

 Internet Report  Argus Clearinghouse (http://scout.cs.wisc.edu) (http://www.clearinghouse.net)  Freepint  BUBL (http://www.freepint.com) (http://www.bubl.ac.uk/link/soc. html)  Internet Resources Newsletter  Scholarly Internet Resource (http://www.hw.ac.uk/libWWW/ Collections: Social Sciences & irn/irn.html) Humanities  Librarians’ Index to the (http://infomine.ucr.edu/cgi­ Internet (http://www.lii.org) bin/search?category=liberal)  Society & Social Issues  Research It! (http://lii.org/search/file/society) (http://itools.com/research-it)  Digital Librarian: Librariana  My Virtual Reference Desk (http://www.digital­ (http://www.refdesk.com) librarian.com/librariana.html)

15 Add-in Tools

 Alexa  Bookmarklets  WebWhacker & WebSeeker  List All Links (http://www.bluesquirrel.com) (http://www.bookmarklets.com /tools/data/index.phtml)  Web Compass  LinkScan (http://www.symantec.com/) (http://malch.elsop.com/quick.cgi)  Copernic  Dr. Watson  LexiBot (http://watson.addy.com)  FerretSoft  Doctor HTML (http://www2.imagiware.com/RxH TML)  U.K. Office for Library and Information Networking WebWatch service (http://ukoln.ac.uk/web­ focus/webwatch/services)

16 Taking a Journalistic Approach

 Who…  What…  Why…  When…  Where…  How…  How much?

17 Who Is Likely to Be Looking for Information Concerning Prevention?

18 Who Is Likely to Be Looking for Information Concerning Prevention?

 Community-based  Advocacy groups institutions  Researchers  Family Support Center staff  Nurse Home Visitors  Journalists  Teachers   Day care providers Students  Medical professionals  Graduate-level  Mental health  Undergraduate  Substance abuse   CPS in-home service staff High school  Other local family and child  Primary grades service agency staff  Law enforcement community

19 What Are They Likely to Need to Know?

20 What Are They Likely to Need to Know?

 “Best practices”  Evaluation assistance  Sources of funding  Program models/designs  Training curricula/guidance  Statistics  “Who is doing what”

21 Why Do They Need This Type of Information?

22 Why Do They Need This Type of Information?

 Respond to a growing concern/crisis in your community  Learn more about the problem (and potential “solutions” or options for addressing the issue)  Find out what’s happening in the field  Help design a new program/enhance an existing program  Evaluate a program  Fund a new program  Re-evaluate allocation of funding

23 When Should You Be Collecting Information Concerning Prevention?

 Crisis response  Stream of information  80/20 rule

24 Why Prevention Is Important

 Benefits of stopping child abuse (and neglect) BEFORE it happens  Consequences if we don’t  Child  Family  Community-at-large  Cost

25 Levels of Prevention

 Primary or Universal prevention strengthens communities and families  Secondary or Selective prevention targets those “at-risk”  Tertiary or Indicated prevention forestalls additional maltreatment

26 Design Services Targeting Risk Factors

 Primary or Universal Prevention Activities  Prevent risk factors from developing in the first place  Secondary or Selective Prevention Activities  Address risk factors present  Tertiary or Indicated Prevention Activities  Conduct risk assessments to determine the level of risk for re-abuse or neglect

27 Prevention Program Models

 Public Awareness Activities  Skills-Based Curricula for Children  Parent Programs  Home Visitation Programs  Other

28 How Do We Know If a Prevention Program Works?

 Measurement  Outcomes  Evaluation designs

29 Where Can You Go to Find This Information?

 International agencies  Universities, research & NGOs centers, & think tanks  Government sources:  Identification National, state, & local  Collections  Associations & not-for­  Libraries and other profit organizations collections concerned with child abuse  Public   National advocacy Academic organizations  Virtual  Local community groups

30 How Can We Get the Information We Need When We Need It?: Push Vs. Pull

 Traditional information sources (print & electronic)  Books/e-books  Journals/e-journals  Alert services (direct mail & e-mail)  Database vendors & content aggregators  Personalized news sources/alerting services  Field-specific sites and searches  Go direct (single sites)  Virtual everything  About.com/parenting

31 Quality Criteria

 Criteria for resources and research  Delivery services  Archived data  Sophisticated search capabilities  Tips for comparing data  The more detailed the publication, the greater the time lag  The more accurate the statistics, the greater the time lag  Appreciate how the Internet changes the equation

32 Web Site Evaluation Criteria  Source credibility  Date of creation  Organizations and  Frequency (and individual authors timeliness) of updates  Quality  Pay attention to extensions  Reliability  Who links to them? To  Validity which sites do they link?  Accuracy/Error rate  Advocacy in check  Meaning over time  Purpose  Completeness & Consistency  Target audience  Aesthetics  Objectivity  Accessibility/Ease of  Relevance to your use work/inquiry  Output options   Coverage and scope Documentation  Customer support  Integration  Value-to-cost ratio  Privacy 33 International (and Regional) Agencies and NGOs

 United Nations  European Union (http://www.europa.eu.int)  UN System (http://www.unsystem.org)  Navigating EU Information (http://www.lib.berkeley.edu/GSSI/e  Agencies within the UN u.html) . Office of the High Commissioner on Human Rights  Directory of Human Rights (http://www.unhchr.ch/) Resources on the Internet  Commissions (http://shr.aaas.org/dhr/search.php) (http://www.unece.org)  Human Rights Internet  Specific publications (http://www.hri.ca) . Convention on the Rights of the  Human Rights “Core Collection” Child (http://www.unicef.org/crc/menu.ht Library m) (http://www1.umn.edu/humanrts/)  Regional Development Banks  Regional Conferences and Cooperatives

34 Government Sources and Sites: Federal (US and Other Nation), State (Provincial), & Local

 National Health & Human Services Ministries  Projects, Papers, & Research Methodology  Official Government Servers (http://www.gksoft.com/govt/en/)  Second and third-tier departments within agencies  Administration of Children and Families  Cross-system issues  Government-funded research  Grant projects and reports

35 Finding US Government Agencies/Resources

 Firstgov.gov  FedWorld.gov  GPO Access – Government Information Locator Service (http://www.access.gpo.gov/su_docs/gils/index.html)  For directory & links (http://www.access.gpo.gov)  For searching (http://www.access.gpo.gov/su_docs)  GovSearch (http://nwbuildnet.com/nwbn/govbot.html)  UncleSam (http://www.google.com/unclesam)  FedStats (http://www.fedstats.gov/cgi-bin/A2Z.cgi)

36 Academic Libraries Help to Identify Government Documents

 Government Information on the Web Subject Index (http://library.stmarytx.edu/acadlib/doc/us/s ubjects/submain.htm)  University of Michigan Documents Center (http://www.lib.umich.edu/govdocs/webdire c.html)  InfoMine’s Scholarly Internet Resource Collections (http://infomine.ucr.edu/cgi­ bin/search?govpub)

37 State & Local Government Gateways and Locator Services

 Library Spot Government Info (http://www.libraryspot.com/government.htm)  State and Local Governments (http://lcweb.loc.gov/global/state/stategov.html)  State and Local Government on the Net (http://www.piperinfo.com/state/index.cfm)  National Clearinghouse on Child Abuse and Neglect Information (http://www.calib.com/nccanch/pubs/prevenres/or ganizations/tollfree.cfm)

38 Laws & Regulations

 Search for legislation or regulations on government Web sites  Legal portals  Law schools (& law school libraries)  Law reviews  Legal Research Network (http://www.ssrn.com/update/lsn/index.html)  Legal Research Network (http://papers.ssrn.com)  Our Clearinghouse  State Statutes (http://www.calib.com/nccanch/statutes/index.cf m)  From the State Capitals Newsletters 39 (http://statecapitals.com) Commercial Law Resources & Links  LawSource  The ‘Lectric Law Library (http://www.lawsource.c (http://www.lectlaw.com) om ) and American Law  Courts.net Sources on-Line (http://www.lawsource.c  Legal Engine om/also/usa.htm) (http://www.legalengine.com)  FindLaw: Legal Subjects  MoreLaw Index (http://www.morelaw.com) (http://www.findlaw.com)  CataLaw  American Bar (http://www.catalaw.com/topics/F Association amily.shtml) (http://www.abanet.org/l  Hieros Gamos awlink/home.html) (http://www.hg.org/journals.html)  Child Welfare Court Improvement (http://www.abanet.org/ 40 child/courtimp.html) Academic Law Libraries

 WWW Virtual Law Library – Family Law (http://www.law.indiana.edu/v-lib)  Family & Juvenile Law @ WashU (http://www.washlaw.edu)  Law about Family, Marriage, & Children from the Cornell Legal Information Institute (http://www.law.cornell.edu/lii.table.html) or the Directory of Legal Academia (http://fatty.law.cornell.edu)  Family Lawlinks – UK (http://library.ukc.ac.uk/library/lawlinks/special.htm#f am)

41 Associations and Other Not- for-profit Agencies

 International, regional,  News and national  Statistical data  Topic-specific  Online magazines  E-newsletters  Membership lists

42 Finding Associations, Foundations, & Not-for-profit Agencies  Gale’s Encyclopedia of Associations  Foundation Center  American Society of Association Executives (http://www.fdncenter.org/finder.ht Gateway to Associations Online ml) (http://info.asaenet.org/gateway/OnlineAssocS  Doris Duke list.html) (http://www.fdncenter.org/dorisduke /ns/child/index.html)  Associations on the Net (http://www.ipl.org/ref/AON)  Charity Channel (http://charitychannel.com/)  Social Sciences (http://www.ipl.org/div/aon/browse/soc00.0  Progressive Technology Project 0.00/) (http://www.progressivetech.org/Pr ogram/Grantmaking.htm)  Social Issues & Social Welfare, including Social Work  GrassrootsFundraising.org (http://www.ipl.org/div/aon/browse/soc80.0  Funding Sources 0.00/) (http://www.calib.com/nccanch/fun  Clearinghouse’s new National Organizations ding/index.cfm) database  Clearinghouse’s new Grants (http://www.calib.com/nccanch/database/orgsr Management Fact Sheet ch.cfm)  Subscribe to Children’s Bureau Express (http://www.calib.com/cbexpress)

43 Case Studies and Research Reports  Government agencies  Research  organizations and Associations/foundations think tanks  Annie E. Casey  NIRA’s World Directory of  Consulting organizations Think Tanks (http://www.nira.go.jp/linke  Other organizations /tt-link/index.html) similar to your own (e.g.,  Sources & Experts: Universities and Think communities) Tanks (http://www.ibiblio.org/slan  Center for the Study of ews/internet/experts.html) Social Policy  PolicyFile (http://www.cssp.org/chil (http://www.policyfile.com)  eScholarship Repository d_protection/index.php) (http://repositories.cdlib.or g/escholarship)

44 Case Studies and Research Reports

 Children's Bureau Resource Centers and Technical Assistance Support Systems (http://www.calib.com/nccanch/sites.cfm#cbrc)  National Clearinghouse Syntheses of Current Literature (http://www.calib.com/nccanch/pubs/infocus.cf m)  Clearinghouse Documents Database (http://www.calib.com/nccanch/database/index. cfm)

45 What Can You Get From Academic Institutions?

  Published Articles Dissertations  Networked Digital  Working Papers Library of Theses &  Course Syllabi Dissertations  Bibliographies (http://www.ndltd.org/ browse.html)  Experts  Proquest  ERIC (http://wwwlib.umi.co (http://ericae.net/search.h m/dissertations/searc tm) h)  Case Studies  Current Research  COLIS/European Case  Proquest Clearing House database (http://wwwlib.umi.co (http://www.ecch.cranfiel m/cresearch/main) d.ac.uk)

46 Finding Academic Institutions Granting Degrees in Social Work

 WWW Virtual Library: Education (www.csu.edu.au/education/library.html)  EINet Galaxy’s Education Sources database (http://galaxy.einet.net/galaxy/Social­ Sciences/Education.html)  Child Welfare Training Resources Online Network (http://www.childwelfaretraining.org/univ/ind ex.cfm)

47 Where to Find It and Who Can Help

 General press (newspapers, magazines, newsletters, & e-newsletters)  Social science literature (scholarly press, peer- reviewed journals, & e-journals)  Libraries, newsgroups, & scholarly discussions (including listserves and bulletin boards)  Experts, consultants, & witnesses  Conferences, events, & exhibitions  Commercial sites with data & links

48 Understanding How Information Enters the Public Domain

 Organization issues a Press Release  Picked up by the Wire Services  Traditional broadcasters & news programs  Newspapers  Magazines (general)  “Trade” journals  Topic-specific newsletters  Scholarly journals  E-zines

49 Traditional broadcasters and news programs

 Television/radio networks  TheFeedRoom  Specific news programs on (http://www.feedroom.com) those networks  TotalNews  Joint ventures (http://www.totalnews.com)  Transcripts  MIT List of Radio Stations on the Internet  Speech & Transcript Center (http://www.radio­ (http://www.freepint.com/ locator.com) gary/speech.htm) &  PublicRadioFan.Com Current Awareness Resources via Streaming Audio (…/crs.htm)  NewsIQ

50 Newspapers

 National  Local  Gateways  “Traditional” online databases

51 Newspaper Gateways

 Yahoo!  1stHeadlines (http://dir.yahoo.com/News_ (http://1stheadlines.com) and_Media/Newspapers/By_  World News Index Region/U_S__States/) (http://wni.harold.nu)  LibrarySpot  Newspapers on the Web (www.libraryspot.com/newsp (http://www2.hawaii.edu/~rpeter apers.htm) so/newspapr.htm )  NewsDirectory: Newspapers  Newslibrary and Media (www.ecola.com (http://www.newslibrary.com) or www.newsdirectory.com)  NewPages Online: Alternatives  Internet Public Library in Print & Media (www.ipl.org/reading/news) (http://www.newpages.com/)  http://www.lib.utexas.edu/Lib  Opinion-Pages s/PCL/News.html#News (http://www.opinion-pages.org )  AJR Newslink  US News Archives on the Web (www.newslink.org) (http://www.ibiblio.org/slanews/i  The Nando Times nternet/archives.html) (www.nando.com) 52 Magazines

 Electronic versions of print products  Enhanced  Abbreviated (selected articles from print edition)  Archives & full-text  Access to multiple titles with sophisticated search capability  Traditional databases  Web-based services  Pathfinder model  Created for the Web  MagPortal and FindArticles  Questia

53 “Trade” Publications

 Directories  Journals  Newsletters  Traditional vs. Created for the Web

54 Libraries: Public, Academic, and Virtual

 The WWW Virtual Library (http://vlib.org)  Search (http://vlib.iit.edu/search/)  Social Sciences Virtual Library (http://www.clas.ufl.edu/users/gthursby/socsci/)  Sociology (http://socserv2.mcmaster.ca/w3virtsoclib/)  Internet Public Library (http://www.ipl.org)  Electric Library (http://www.elibrary.com)  Library Spot (http://www.libraryspot.com)  Rutgers Resources for Research (http://www.libraries.rutgers.edu/rul/rr_gateway/f_aid s/f_aids.shtml)

55 E-zines & Discussion Groups

 Serials in Cyberspace  Yahoo! Groups (http://www.uvm.edu/~bmacle (http://groups.yahoo.com) nn) formerly Egroups  American NewJour  Google Groups (http://gort.ucsd.edu/newjour) (http://groups.google.com)  Electronic Journal Miner formerly Dejanews (http://ejournal.coalliance.org)  Tile.net  CataList (http://www.lsoft.com/catalist.  Liszt html) (http://www.topica.com)  Kovacs Directory of Scholarly  Beaucoup! and Professional e- (http://www.beaucoup.co conferences m/2comeng.html) (http://www.kovacs.com/direct ory)

56 Selected Prevention Bulletin Boards, Listserves, & Discussion Groups

 International Society for the Prevention of Child Abuse and Neglect ([email protected])  Cornell Family Life Development Center – CAPnet (http://fldc.cornell.edu)  National Association for Family-Based Services Forums  Children, Youth, and Families Education Research Network (CYFERnet) – Kidcare, Pareduc, Famissues Listservs  Community-Based Family Resource & Support (CBFRS) Programs Listserv (FRIENDS) http://www.friendsnrc.org/ListServe.htm  Institute for the Advancement of Social Work Research ([email protected])  Zerotothree.org  Children’s Defense Fund – Violence Prevention  Fatherhood Programs: The Practitioner’s Page Discussion Forum (http://www.npnff.org)  National Fatherhood Initiative-Dad E-mail  National Association of Social Workers (http://www.socialworkers.org/advocacy/listserv.htm)  National Resource Center for Youth Services (http://www.nrcys.ou.edu)

57 Finding Experts

 ISIHighlycited.com  Experts.com  FindAPhD  Jurispro Expert Witness (http://www.findaphd.com/sear Directory ch/search.asp) (http://jurispro.com)  ExpertPages  National Law Journal’s (http://www.expertpages.com) Directory of Experts, Investigators, Court  Astleford’s Directory of Expert Reporters and Consultants Witness Directories (http://www.nljexperts.com) (http://www.mindspring.com/~ astinc/expdir.html)  Expert Witness Internet Resources  ExpertClick (http://www.nocall.org/collec (http://www.yearbook.com) tion.htm)  eHow  FindLaw’s Experts, (http://www.ehow.com/home/h Mediators, Court Reporters ome.jsp) (http://marketcenter.findlaw. com/experts_consultants.ht58 ml) Locating Events

 Industry sites with conference calendars  Associations  Journals/newsletters  National Clearinghouse on Child Abuse and Neglect Information (http://www.calib.com/nccanch/calendar/calendar.cfm)  All Conferences (http://www.allconferences.net/Social_Science)  Meetingsnet (http://meetingsnet.com)

59 E-Journals

 Locating e-journals  Table of content alert services  Specific journals  Full vs. partial/selected access  Publisher-specific resources  Multiple journal/publisher access  Document fulfillment services  The role of the Clearinghouse

60 Selected Prevention e-journals

 Connectforkids.org Weekly  Caring for our Children – Committee for Hispanic Children & Families Childcare newsletter (http://www.chcfinc.org)  Permanency Planning Today, National Resource Center for Foster Care and Permanency Planning, Hunter College School of Social Work  Daily Living (National Resource Center for Youth Services)  Best Practice/Next Practice (National Child Welfare Resource Center for Family-Centered Practice)

61 Database vendors & content aggregators

 Indexes  Cambridge Scientific  International Bibliography  SageFullText of the Social Sciences  (http://www.lse.ac.uk/8ibss) Proquest  PsychInfo vs. e-psych.net  EBSCO  Social Science Citation  ISI Web of Science – Index Social Sciences  Abstracting services  CSA  Full-text access  Redistribution rights and permissions

62