Definitive-Guide-To-Engaging-Email
TABLE OF CONTENTS 03 Why Should I Read the Definitive Guide to Engaging Email Marketing? 04 Part One: What is Engaging Email? 17 Part Two: Trusted 51 Part Three: Always Relevant 97 Part Four: Conversations, Not Campaigns 109 Part Five: Coordinated Across Channels 123 Part Six: Strategic - The New Metrics for Email 136 Part Seven: Graduating from ESP to Marketing Automation 152 Appendix: Email Marketing Experts 153 Appendix: Reference Links 154 About Marketo INTRODUCTION WHY SHOUld I read THE definitiVE GUide to engaging email marKeting? Buyers today are more empowered. Information is abundantly, overwhelmingly available, and buyers are using that easy access to tune out unwanted marketing messages while simultaneously seizing control of their buying processes. In this environment, old- This Definitive Guide to Engaging We hope this guide will help you tell richer, fashioned “batch and blast” Email Marketing (#DG2EEM) covers more compelling, and ultimately more email will serve only to alienate the five attributes of engaging email: engaging stories within your email buyers. With short attention marketing and beyond. Throughout it, spans and intelligent buying and • Trusted you’ll find checklists and worksheets to browsing habits, digitally-savvy • Always relevant help you assess your strategy and consumers want personalized, examples of great email marketing to relevant communications. • Conversational inspire you. • Coordinated across channels To keep up with today’s buyer, you need to know: • Strategic On any given day, the average customer will be exposed • What makes email truly trusted As a “Definitive Guide”, it also covers to 2,904 media messages, will pay attention to 52 and will and engaging all sorts of email topics, including positively remember only four (SuperProfile 2010).
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