Resettlement Planning Document

Short Resettlement Plan Document Stage: Draft for Consultation Project Number: 36173 May 2009

Sri Lanka: Greater Wastewater Management Project

Prepared by Colombo Municipal Council

The resettlement plan is a document of the borrower. The views expressed herein do not necessarily represent those of ADB’s Board of Directors, Management, or staff, and may be preliminary in nature.

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A. Project Description

1. The Project is designed to improve the urban environment, public health, and quality of life for urban and suburban residents in Colombo through improved wastewater management in Greater Colombo. The Project has three components: (i) upgrading sewerage infrastructure, (ii) strengthening institutional and operational capacity, and (iii) project management and implementation support. The second and third components have no sub-components involving physical construction work, consequently these components have no resettlement impacts.

2. The first component involves physical construction works. By design, the Project will not require land acquisition. The works are limited to upgrading existing sewerage infrastructure within existing physical facilities. The sub-components include: (i) rehabilitation of main sewerage system (pumping stations and pumping mains), (ii) rehabilitation of gravity sewers, (iii) rehabilitation of marine outfalls, and (iv) supply of non-fixed operational equipment. Of these sub-components, the last does not involve physical construction work, consequently it has no resettlement impacts. Map 1 shows the project area and the location of Component 1 works. Upgrading works within existing physical facilities has no alternatives which would lead to avoidance or minimization of resettlement impacts.

3. This short resettlement plan (RP) has been prepared for the Project to ensure that the Executing Agency (EA) is able to effectively address resettlement impacts consistent with the Government and ADB's policies. The Project is based on a feasibility study undertaken during project preparation. This RP will be updated after detailed design and submitted to ADB for review and approval prior to the award of any civil works contract with resettlement impacts.

B. Scope of Land Acquisition and Resettlement

4. The Project's physical construction works do not require land acquisition. Potential resettlement impacts of Component 1 are in Table 1. For the sub-component on rehabilitating gravity sewers, 4 sections totaling 2.61 kilometers (km) will use trenchless technology and will have no resettlement impacts (Table 2). The remaining sections (8.99 km) may use either trenchless technology or open cut. The choice of technology will depend on a conditions survey which will be undertaken as part of the Project.1 Trenchless technology will not have resettlement impacts, thus as a conservative approach, the RP assumes that the remaining sections will use open cut. Open cut rehabilitation will not require land acquisition. Where there is sufficient road width comprising 4 or more lanes, traffic can be managed to ensure that works will not result in temporary access loss (estimated at 2.83 km). For two-lane roads, there can be potential temporary impacts related to access disruptions.

5. Transect walks were conducted on two road sections2 totaling 1.25 km. During the transect walks, interview schedules for residents, businesses, employees, and institutions were

1 The conditions survey will also select an estimated additional 2.61 km of sewer networks to be rehabilitated. Annex 1 provides the list of sewer lines which require rehabilitation from which the additional sewer networks will be selected. To estimate impacts, it was assumed that the additional 2.61 km would use open cut and be on two-lane roads to derive a conservative estimate for resettlement planning. 2 These were Bodhiraja Mawatha (500 m) and New Keththarama Road (750 m). Inputs were obtained from the project preparation civil engineer to assess the extent of impacts likely due to the proposed works.

3 implemented and this was supplemented with focus group discussions (FGDs) to estimate potential temporary impacts.3

Map 1: Project Area

3 For Bodhiraja Mawatha, 51 residents, 4 hawkers, 24 business owners/operators, 113 employees, 5 heads of institutions, and 19 three-wheel drivers were surveyed. For New Keththarama Road, 10 residents, 11 hawkers, 75 business owners/operators, 193 employees, 92 three-wheel drivers, and 4 night-watchers were surveyed.

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Table 1: Component 1 Potential Resettlement Impacts

Subcomponent Work to be Undertaken Potential Resettlement Impacts Rehabilitation of the Four new pumping stations and No land acquisition. Three new pumping stations will main sewerage system connecting force mains; be within the existing fenced pump stations. (pumping stations and refurbishment of 13 existing Refurbishment of 13 existing pumping stations and pumping mains) pumping stations and connecting connecting force mains will be within existing fenced force mains; installation of 2 fine pump stations and vacant road right of way. Fine screens and washing facilities. screens and washing facilities will be within existing fenced pump stations. Layouts are provided in Annex 2.

One new pump station will be sited in Government land. This is currently used as a temporary parking facility. A new parking space has been identified within the vicinity which can accommodate the estimated 14 three-wheelers who park during part of the day. Thus there will be no resettlement impacts. Rehabilitation of gravity Relining or relaying of existing No land acquisition. Four sections are expected to use sewers gravity sewers sections. trenchless technology which will have no resettlement impacts.

Open cut is assumed for the remaining sections totaling 8.99 kilometers (km). Of these sections 2.83 km have roads of 4-lanes or wider where work can be undertaken without resettlement impacts. Of the remaining sections, there is potential access disruptions to households and businesses on the roads. Rehabilitation of marine Repair of 2 existing outfalls. No land acquisition and resettlement impacts. Works outfalls will not be land-based. Land-based temporary construction areas have been identified within in an existing pump station, and in vacant Government land. Supply of non-fixed Supply of operations and No land acquisition and resettlement impacts. operational equipment maintenance equipment.

6. The potential temporary impacts of open cuts would be access disruption for: (i) residents, (ii) businesses and clients, (iii) vehicles, and (iv) institutions and clients. This can be mitigated through good construction practices which will be the responsibility of construction contractors. Measures are identified in the IEE and include: (i) leaving spaces for access between mounds of soil, (ii) providing walkways and metal sheets to maintain access across trenches for people and vehicles where required, (iii) increasing the workforce in front of critical areas such as institutions, (iv) consulting business and institutions regarding operating hours and factoring this in work schedules, (v) providing advance information on works to be undertaken including appropriate signages, and (vi) coordination with CMC Traffic and Roads Safety Division for necessary rerouting of traffic and traffic management, and ensuring appropriate signages and policing of traffic.4

4 The CMC or the CMC's Contractor has the statutory powers to undertake the control of traffic during construction and maintenance periods; and they also have a civil law liability to warn road users of obstructions caused by road works and are liable to remove the Road Signs when the work is completed (CMC, 1991, Safety on Road-work). Sections 93 to 95 of the CMC Ordinance gives further details regarding legal requirements.

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Table 2: Rehabilitation of Gravity Sewers

Pipe Diameter Length Material Laying Method Existing Proposed M64 225mm 300mm 105m DI (lined) Open Cut S1 225mm 300mm 335m DI (lined) Open Cut H1 300mm 350mm 1,400m DI (lined) Open Cut T1 375mm 450mm 1,075m DI (lined) Open Cut O17 225mm 300mm 450m DI (lined) Open Cut O3A 225mm 300mm 765m DI (lined) Microtuneling A86 225mm 300mm 130m DI (lined) Open Cut U1 225mm 350mm 950m DI (lined) Microtuneling U3 225mm 350mm 585m DI (lined) Microtuneling A7 375mm 450mm 350m DI (lined) Open Cut M13 225mm 350mm 450m DI (lined) Open Cut M22 225mm 400mm 265m DI (lined) Open Cut G1 300mm 350mm 740m DI (lined) Open Cut M48 375mm 600mm 316m DI (lined) Open Cut T11 225mm 350mm 1,075m DI (lined) Microtuneling DI-ductile iron, m-meter, mm-millimeter

7. Where access cannot be ensured, there can be potential for temporary income loss for businesses and their employees. The transect walk was used as a basis to conservatively estimate possible income losses.5 These are summarized in Table 3. Based on transect walks and confirmation from project preparation civil engineers, there will be no permanent or temporary land acquisition, or impacts on permanent structures and other assets. While it is estimated that there would be potential impacts for an estimated 156 residential households in terms of access inconvenience, interviews show that residents livelihood will not be affected except when their business/employment is affected by access. Five institutions were recorded in the transect walks including cooperatives, a post office, dispensary, and a temple. The transect walk shows that the operation in institutions need not be affected but additional mitigation measures such as not conducting work during special temple days should be undertaken during construction. Residents and business may however temporarily lose secure parking for their vehicles. Businesses and their employees may experience partial income loss due to reduced client access. One pipe section is 20 m long requiring a trench 1.5 m wide. By opening the trench one section at a time, the disruption is estimated to be 5 days per 20 m section. There is much scope to minimize impacts through proper planning and implementation of mitigation measures to a level which will not affect income. This will be undertaken during detailed design and project implementation.

5 The assumptions are: (i) on two-lane sections, there would be a need for temporary road closure, and (ii) entire roads (as opposed to sections which are being worked on) as described in Table 2 will be simultaneously closed.

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Table 3: Summary of Potential Resettlement Impacts

Categories of Impacts Temporary Impacts

Land Acquisition (Permanent or Temporary) 0 Affected Structures 0 Parking Disruption (total number of residential 515 vehicle owners) Parking Disruption (total number of commercial 480 operators) Affected Mobile Hawkers 65 Affected Immovable Businesses 428 Affected Employees of Businesses 1,340 Affected Institutions 22

8. During the transect walks surveys were undertaken on 61 residents, 15 hawkers, 99 business owners/operators, 306 employees of businesses, 5 heads of institutions, 111 three- wheel drivers and 4 nightwatchers. These were supplemented by FGDs to provide a comprehensive view of socio-economic characteristics of persons in the project area. Approximately 20% of residents were headed by women. None of the households headed by women had incomes below the poverty line. Average per capita income was Rs 20,400 for those surveyed in New Kettarama, and Rs 16,094 in Bodhiraja Mawatha. Of those who will have potential income loss during project construction, night watchers of parking lots were identified as vulnerable. Average incomes of this group were only Rs 7,700. To mitigate impacts, to this vulnerable group, the Project will ensure employment for these APs.

B. Objectives, Policy Framework, and Entitlements

9. The Land Acquisition Act, 1950 (LAA, amended from time to time) governs acquisition of land for public purposes in . The LAA provides compensation for land, structures, and crops. To address involuntary resettlement impacts due to development projects not covered by the LAA, the Government adopted the National Involuntary Resettlement Policy, 2001 (NIRP). The NIRP identifies as one of its policy principles drafting amendments to the LAA to bring the law in line with NIRP for Government approval and preparing the necessary implementation guidelines. While the principles of the NIRP is largely consistent with ADB’s Policy on Involuntary Resettlement, 1995. The application of the NIRP to the Project based on its scope which applies “to all development-induced land acquisition or recovery of possession by the State” and its definition of involuntary resettlement as “unavoidable displacement of people arising from development projects that creates the need for rebuilding their livelihoods, incomes, and asset bases in another location” does not provide sufficient guidance on temporary impacts which is the largest impact due to the Project. A gap analysis is provided in Annex 3.

10. To address the above gap, the Project’s core principles will be applied to involuntary resettlement defined as follows: involuntary resettlement addresses social and economic impacts that are permanent or temporary and are (i) caused by acquisition of land and other fixed assets, (ii) by change in the use of land, or (iii) restrictions imposed on land as a result of the Project.6 The core involuntary resettlement principles for the Project include 9 which are directly from the NIRP: (i) Involuntary resettlement should be avoided or reduced as much as possible by reviewing alternatives to the project as well as alternatives within the project; (ii) Where involuntary resettlement is unavoidable, affected people should be assisted to re- establish themselves and improve their quality of life; (iii) Compensation for loss of land,

6 Based on ADB. 2003. Operations Manual Section F2/BP issued on 29 October. Manila.

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structures, other assets and income should be based on full replacement cost and should be paid promptly. This should include transaction costs. Replacement land should be an option for compensation in the case of loss of land; in the absence of replacement land cash compensation should be an option for all affected persons; (iv) Resettlement should be planned as a development activity for the affected people; (v) Affected persons should be fully involved in the selection of relocation sites, livelihood compensation and development options at the earliest opportunity. Resettlement should be planned and implemented with full participation of the provincial and local authorities; (vi) Common property resources and community and public services should be provided to affected people. To assist those affected to be economically and socially integrated into the host communities, participatory measures should be designed and implemented; (vii) Affected persons who do not have documented title to land should receive fair and just treatment; (viii) Vulnerable groups should be identified and given appropriate assistance to substantially improve their living standards. Gender equality and equity should be ensured and adhered to throughout the policy; and (ix) Project Executing Agencies should bear the full costs of compensation and resettlement.

11. An additional two principles from ADB’s basic principles not clearly covered by NIRP: (x) Affected people are to be identified and recorded as early as possible in order to establish their eligibility through a population record or census that serves as an eligibility cutoff date, preferably at the project identification stage, to prevent a subsequent influx of encroachers or others who wish to take advantage of such benefits; and (xi) The full resettlement costs are to be included in the presentation of project costs and benefits.

12. The entitlement matrix for the Project, based on the above principles and the potential impacts, are given in Table 4. All impacts will be addressed at the project-level.

Table 4: Entitlement Matrix

Type of Definition of Implementation Issues/ Loss Application Entitled Person Compensation Policy Responsible Agency Temporary Loss of Residents and • 30 days advance notice Identification of sufficient space loss of private business owners regarding construction for an alternative parking facility. secure parking losing access to activities, including duration parking space or private parking and type of disruption. APs will be determined by the space access to space, and vehicle • Where Contractor's actions PMU through survey and will be secure owners losing cannot address the loss, provided with identification cards parking lots access to secure affected persons (APs) will which will allow access in the parking lots. be provided secure parking temporary parking facility. The space (sufficiently cordoned temporary parking facility will and provided with security clearly identify ID numbers guards) in sections of the eligible to park based on the road which will be closed section where construction is during construction. being undertaken. Temporary Legal titleholders, • 30 days advance notice Identification of alternative disruption non-titled mobile regarding construction temporary sites to continue of hawkers activities, including duration economic activity. livelihood and type of disruption. • Where Contractor’s actions PMU will determine hawkers

7 This includes: (i) leaving spaces for access between mounds of soil, (ii) providing walkways and metal sheets to maintain access across trenches for people and vehicles where required, (iii) increasing the workforce in front of critical areas such as institutions, (iv) consulting business and institutions regarding operating hours and factoring this in work schedules, (v) providing advance information on works to be undertaken including appropriate signages, and (vi) coordination with CMC traffic authorities for necessary rerouting of traffic and traffic management, and ensuring appropriate signages and policing of traffic.

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Type of Definition of Implementation Issues/ Loss Application Entitled Person Compensation Policy Responsible Agency cannot ensure there is no entitled to assistance through income/access loss7, APs survey and will be provided with will be assisted to identification cards. temporarily shift for continued economic activity.8 Temporary Legal titleholders, • 30 days advance notice APs will be determined by the disruption non-titled regarding construction PMU through survey and will be of immovable activities, including duration provided with identification cards. livelihood business and type of disruption. The survey will determine income owners/operators • Where Contractor’s actions loss. cannot ensure there is no income/access, APs will be provided compensation for lost income or a transitional allowance for the period of disruption whichever is greater. Temporary Common Communities • Replacement or restoration PMU and Contractor. impacts on resources of the affected community common facilities – including public resources water stand posts, public utility posts, shrines, etc. Impacts on All impacts Vulnerable APs • Vulnerable households will PMU will determine vulnerable vulnerable be informed of all project APs and provide information on APs construction employment all project construction opportunities. employment opportunities. • Nightwatchers will be ensured temporary project employment in the Project's provision of secure parking spaces. Any other - - • Unanticipated involuntary PMU will ascertain the nature and loss not impacts will be documented extent of such loss. PMU will identified and mitigated based on finalize the entitlements in line ADB’s Policy on Involuntary with ADB’s Policy on Involuntary Resettlement, 1995. Resettlement, 1995.

C. Consultation, Disclosure and Grievance Redress

13. Stakeholders were identified and consulted during project preparation. Other stakeholders identified during project implementation will be brought into the process in the future. Primary stakeholders include: residents, business owners/operators, and hawkers in gravity sewer alignments which will be rehabilitated; custodians and users of institutions in the same area; and owners/operators and passengers of vehicles plying the same area. Secondary stakeholders include: the Ministry of Local Government and Provincial Councils (MoLGPC) as the Executing Agency (EA), the Colombo Municipal Council (CMC) as the Implementing Agency (IA), the National Water Supply and Drainage Board (NWSDB) as an IA, and other government institutions whose mandate include areas or issues affected by the Project (e.g. Central Environmental Authority, Coast Conservation Department, etc.), civil society and community organizations working in the project area, community representatives and the beneficiary community, and ADB.

14. The resettlement plan (RP) was prepared in consultation with stakeholders. For the first component, a socio-economic survey was conducted covering twenty locations across the project area. The survey involved 1,000 household interviews. The survey was also

8 For example assistance to shift to a side of the road where there is no construction or to the location where traffic will be diverted.

9 supplemented with one hundred interviews with public and private sector organizations. Transect walks were also undertaken covering 61 residents, 15 hawkers, 99 business owners/operators, 306 employees of businesses, 5 heads of institutions, 111 three-wheel drivers and 4 nightwatchers. Consultations show that the major concerns were: (i) excessive dust, noise, and vibrations during construction, (ii) access disruption for households and businesses, and (iii) impacts on children if access to schools are affected. These are addressed in this RP and in the environmental mitigation measures identified in the initial environmental examination. Safeguards disclosure sessions were held in October 2007, during this disclosure, local language versions of the summary RP and IEE were distributed. These disclosure sessions will be repeated in the 6 District Offices of CMC in June 2009 where local language versions of the summary RP and IEE will be distributed. Intensive consultations with the EA were also undertaken. Because of the temporary nature of potential impacts, addressing resettlement impacts will be undertaken at the project-level.

15. During consultation, information was disseminated to APs. Local language versions of the summary RP are available in relevant government agencies and the PMU office. The RP will be disclosed in ADB’s website and the EA's website. Finalized RPs will also be disclosed in ADB’s and the EA's website, and posted in local government offices. Information dissemination and consultation will continue throughout project implementation.

16. During implementation, focus group discussions will be conducted with APs and other stakeholders to ensure ideas on minimizing disruptions during project construction is considered in detailed design. APs and stakeholders will also be encouraged to participate in monitoring and evaluation, which makes a valuable contribution in implementing RPs, as part of the participatory planning process. APs and other stakeholders will also be consulted prior to finalizing the RP revised after detailed design. On the basis of the final RP, the PMU will hold public meetings to inform APs and other stakeholders of arrangements for the implementation of the RP particularly with reference to compensation and grievance redress. The Project's public awareness campaign will also disseminate information on safeguards issues.

17. Grievances of APs will first be brought to the attention of the PMU Resettlement Specialist (PMU RS). Grievances not redressed by the PMU RS will be brought to the Project Director (PD). Grievances not addressed will be brought to the Safeguards Committee (SC) constituted in each District. There is a long history of grievance redressal for CMC services through the District Engineer. This practice will be formalized for resettlement purposes through the SC. The SC will comprise the District Engineer as chair, a representative from the EA, the PMU SSO, a female AP or resident from the District, and the PMU RS will observe and take minutes. The SC will meet when grievances are put forward by the Project Director to determine the merit of each grievance, and resolve grievances within a month of receiving the complaint. Further grievances will be referred by APs to the Project Steering Committee. Records will be kept of all grievances received including: contact details of complainant, date that the complaint was received, nature of grievance, agreed corrective actions and the date these were effected, and final outcome. This will be reported as part of the monitoring reports as identified in Section H. CMC will ensure that the SC will be formed at the first month of project implementation and that the first meeting will be a briefing by the PMU of their roles and responsibilities. All costs involved in resolving the complaints will be borne by the PMU. The grievance redress mechanisms will continue to function throughout the project duration.

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D. Compensation, Relocation, and Income Restoration

18. Based on preliminary design there are no permanent impacts. Temporary impacts are restricted to impacts on access. APs will be provided advance notice regarding construction activities including duration and type of disruption. Construction contractors will ensure income and access losses are avoided through actions identified in the Initial Environmental Examination such as, but not limited to: (i) leaving spaces for access between mounds of soil, (ii) providing walkways and metal sheets to maintain access across trenches for people and vehicles where required, (iii) increasing the workforce in front of critical areas such as institutions, (iv) consulting business and institutions regarding operating hours and factoring this in work schedules, (v) providing advance information on works to be undertaken including appropriate signages9, and (vi) coordination with CMC traffic authorities for necessary rerouting of traffic and traffic management, and ensuring appropriate signages (identifying new route and time schedules) and policing of traffic.10 The PMU will provide secure alternative parking locations, and assistance to mobile hawkers to temporarily shift for continued economic activity. Should construction activities result in unavoidable livelihood disruption, compensation for lost income or a transitional allowance for the period of disruption will be provided. Any temporarily affected community infrastructure and property will be restored to pre-project condition as part of the contractor’s contract. The PMU will assess if there are vulnerable APs. Vulnerable households will be provided information on all potential construction employment as a result of the Project. Transect walks identified nightwatchers as vulnerable persons. Nightwatchers will be ensured temporary project employment in the Project's provision of secure parking spaces. All compensation and assistance to APs will be completed prior to award of civil works contracts.

19. A Detailed Measurement Survey (DMS) will be undertaken to identify eligible APs after detailed design is completed. Annex 4 provides a draft of the DMS instrument.11 At the time of the DMS, individuals who are living or working in areas that are likely to be affected by construction or operation of the infrastructure works, regardless of whether they have legal title to the affected land or assets will be provide identification cards to identify them as eligible for compensation and assistance. Eligible APs will fall under the following general categories: (i) persons who lose income while construction is carried out in the vicinity of their business (owner/operators of businesses and their employees including nightwatchers in parking areas, and hawkers) (ii) persons whose normal activities are disturbed by the presence of trenches, excavated soil and machinery (residents and those under category i); (iii) APs who belong to socially and economically vulnerable groups.

9 Signages posted 2 weeks before any work should contain the following information: (i) project and the works to be done, (ii) time period of disruption, (iii) name of the contractor and the contact number for complaints, and (iv) CMC contact person and hotline number. 10 Work is classified as stationary operations. The CMC will ensure its contractors follow all prescribed actions for stationary operations described in Safety on Road-work (CMC, 1991). 11 DMS information will be managed by the PMU. Data from the DMS surveys will be used by the PMU Social Safeguards Officer to calculate average values for the determination of entitlements. The Coordinator will then prepare lists of entitled persons in each gravity sewer line, and will calculate the compensation to which each AP is entitled. This will be recorded a Compensation and Entitlement Forms (CEF). The PMU will meet APs to discuss and agree on their entitlements, and agreement will be recorded on the CEF. This is the official record of entitlements and will be held by the PMU with a copy provided to the AP. The PMU will stamp each CEF as “paid” once the AP has received the entitlements, and this will be confirmed by the signature or mark of the AP on the form.

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20. The estimated budget required to implement the RP is provided in Table 5. The Project includes capacity building for the IA. Measures specific to resettlement planning will include establishment of accounting spreadsheets and charts documenting the progress of compensation payments and other assistance measures against the timetables established in the RPs. These will be administered by the PMU. The PMU will be provided with software and accounts books on which to record payments made.

21. The procedures for payment to APs will be finalized based on a system consistent with CMC's and this RP.12 The following procedure is recommended but subject to finalization by CMC: payments to APs will be the responsibility of PMU Social Safeguards Officer and will require approval of the Project Director. The PMU Social Safeguards Officer will prepare documents seeking approval for specific amounts, and these will be checked against the RP and the record of payments. Once approved, payments will be as follows: (i) the accountant will prepare individual checks for each AP and will advise the PMU Social Safeguards Officer on the schedule for release of funds;13 (ii) checks will be delivered to APs by the PMU Social Safeguards Officer who will record receipt of payment on the CEF (Annex 5) with an official stamp and signature or mark of the AP; (iii) APs will then obtain the cash by presentation of the checks at the releasing bank, and (iv) the PMU will record the payments in their own accounts register.

22. The resettlement budget will include a contingency amount of 10% to cover unanticipated resettlement impacts and additional amounts that may be needed to resolve disputes. A budget line will be allocated for the contingency, but funds will only be released on approval of the PMU Project Director accompanied by a proper justification for the additional expenditure. Any other departures from the budgets and allocations indicated in the RP will require the same process of application and approval, to ensure that variations from the agreed plans do not become commonplace and are subject to detailed scrutiny before approval. The EA will ensure sufficient funds are available to the PMU for RP implementation.

Table 5: Resettlement Budget

Item Quantity Unit Cost Total Cost Sub-totals Disruption Minimization Measures 2,860,000 Pre-construction informaton flyers (number) 5000 20 100,000 Signages (number) 12 50,000 600,000 Access planks (number) 12 Cordon for parking area (number) 12 100,000 1,200,000 Parking security (person months) 48 20,000 960,000

Compensation for Income Loss 5,551,366 Business owners (APs) 428 4,928 2,109,602 Employees (APs) 1,323 2,601 3,441,764

Implementation Costs 7,220,000 PMU Social Safeguards Officer (person months) 60 35,000 2,100,000 PMC Resettlement Specialist (person months) 42 100,000 4,200,000

12 Special arrangements will be finalized for the Project. CMC may establish committees and if required, delegate more authority under the project. 13 In the case of death of the AP recorded in the DMS the check will be in the name of the authorized household representative, who must present acceptable identification documents.

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Training for DE staff (sessions) 6 20,000 120,000 Travel and other expenses (lumpsum) 800,000

Surveys and ID Provision (lumpsum) 12 500,000 6,000,000 6,000,000

External Monitoring (bi-annual monitoring) 12 50,000 600,000 600,000

Grievance Redress Committees (sessions) 72 10,000 720,000 720,000

Consultation and Disclosure (lumpsum) 1,000,000 1,000,000

Restoration Costs

Sub-total 23,951,366 Contingency 2,395,137 TOTAL 26,346,503 Note: Costs are indicative and will be finalized during detailed design. All costs are estimated based on consultations with CMC except for the following: (i) compensation for income loss is based on average incomes of business owners and employees obtained during the transect walks; (ii) consultant's implementation costs are based on estimates from the project financial analysis.

E. Institutional Arrangements

23. The Ministry of Local Government and Provincial Council (MLGPC) will be the Executing Agency (EA). The Colombo Municipal Council (CMC) will be the Implementing Agency (IA) mandated to implement the activities in coordination NWSDB. A Project Management Unit (PMU) will be established within CMC, to support the Project, and this will be appropriately strengthened by staff from both CMC and NWSDB. A project steering committee (PSC) will be established to oversee the Project. Figure 1 shows project implementation arrangements.

24. The CMC resettlement planning and implementation capacity will be strengthened through provision of expertise, and training and support for CMC staff particularly at the District- level. The PMU structure is shown in Figure 2. Within the PMU, the Monitoring and Evaluation Unit deals with safeguards functions.14 Resettlement issues across the Project will be managed and coordinated by a Social Safeguards Officer (SSO) of the PMU. The SSO will be supported by a Domestic Resettlement Specialist (DRS) who will be part of the Design, Construction Supervision, and Management Consultants (DSC). Responsibilities are in Table 6.

14 The safeguards tasks are: (i) obtain necessary environmental and developmental clearances from relevant authorities with respect to the works envisaged under the Project; (ii) review, confirm and update all safeguards documents for involuntary resettlement and environment pursuant to ADB's safeguards guidelines; (iii) identify and confirm the impacts of the Project and affected people thereby, including temporary impacts; (iv) review and assess the Project's compliance with social and environmental safeguards, as required by ADB safeguards policy, and advise ADB of any slippage in adhering to those safeguards, or of any need for mitigating actions; (v) prepare an update the environmental management plans and environmental/ resettlement monitoring reports; (vi) conduct training programs for project implementation staff on environmental aspects including monitor environmental resources and design mitigation measures to be taken into consideration in sewerage sub-projects and sub- components; and (vii) prepare and integrate indicators related to gender, social inclusion and povery in all project activities.

Figure 1: Project Implementation Arrangements

National Level MOF MLGPC (EA) MWSD (Chair/PSC)

ADB FGIAs NWSDB

Provincial Level WPC

CMC Local Level

Sewerage Division Drainage Division Legal Division PMU SGIAs Treasury

Assessment Division Supplementary Appendix I SGIA PIU

Policy Communication

Implementation Technical Budget Support Fund Fund

CMC = Colombo Municipal Council, EA = executing agency, FGIA = first generation imprest account, IA = implementing agency, MOF = Ministry of Finance, MLGPC = Ministry of Local Government and Provincial Councils, MWSD = Ministry of Water Supply and Drainage, NWSDB = National Water Supply and 13 Drainage Board, PIU = project implementation unit, PMU = project management unit, PSC = project steering committee, SGIA = Second Generation Imprest Account, WPC = Western Provincial Council. Source: Asian Development Bank.

The main responsibilities of the SSO are:

(i) Finalize the RP following detailed design; (ii) Implement the RP; (iii) Provide a briefing to the GRC and monitor GRC in dealing with complaints and grievances; (iv) Organize and implement public consultation and disclosure activities; (v) Prepare applications for release of resettlement funds and distribute checks to individual entitled persons as appropriate; and (vi) Report each month to the Project Director regarding the progress of resettlement issues.

Figure 2: PMU Structure

Project Director

Additional Project Director

ENGINEERING MONITORING & EVALUATION INSTITUTIONAL FINANCE & ADMINISTRATION

Functions Functions Functions Functions

- Survey & Design - Safeguards - Business Support System -Financial Mgmt -Procurement - PPMS & MIS -Asset Management -Loan Administration - Contract Management -OHS -Network modeling & Master Plan - Accounts & Records - Inter-agency Coordination - Energy & Environment Audit - Operational Plan & Procedures - Disbursements - Legal & Regulatory Permits - Quality & Safety Audit - Work planning & Capital Investment -GIS & Mapping -QAQC -Mon & Evaln Program -IT Support -Reporting - Public Awareness - Office Administration - Customer Relations

Staff (20) Staff (23) Staff (4) -Dy PD (Engg) Staff (4) -Dy Proj Dir (Fin & Admn) - Proj Engr (Civil)(3) - Dy Proj Dir (Instl) -Proj Officer (IT) -Proj Engr (Mech)(2) -Dy Proj Dir (M & E) - Proj Officer(Mapping & Network) -Computer Operator(3) -Proj Engr(Elec)(2) - Sociologist - Proj Officer (Asset Mgmt) -Finance Mgr Asst Proj Engr(3) - Environmental Officer - Proj Officer (Instl Dev) -Accountant -Proj Engr (Proc) - Proj Officer (M & E) - Asst. Accountant(2) -Consn Mgr(2) - Proj Secretary (3) - Asst. Constn Mgr (6) - Support Staff (11)

Design, Supervision and Management Consultant Institutional Development Consultant

The DRS will work full-time with the SSO in the first two years which covers the detailed design stage when most resettlement issues will be addressed, and half-time thereafter. The DRS will:

(i) Draft the revised RP following detailed design; (ii) Assist the PMU in implementing the RP; (iii) Establish procedures and systems for monitoring progress in resettlement implementation and recognizing and addressing any problem areas including developing appropriate monitoring indicators which capture essential policy principles; (iv) Conduct internal seminars and training programs to raise the awareness of the PMU and District Offices regarding resettlement issues; (v) Consult with the public and individual APs regarding resettlement issues and compensation entitlements, and obtain AP agreements through CEFs;

(vi) Identify affected vulnerable households; and (vii) Hold follow-up discussions with APs after resettlement issues have been addressed, and conduct surveys to determine their degree of satisfaction, and make recommendations to the SSO for remedial action if justified.

Table 6: Responsibilities in the Resettlement Process

Activity Action Approval Institutional Strengthening Consultancy support to PMU SSO PMU PMU-PD Training and support to PMU and District Offices DSC PMU-PD Preparation of Resettlement Plans Design of DMS15 questionnaire DSC-RS PMU-SSO Implementation of DMS, screening of vulnerable households DSC-RS PMU-SSO Calculation of average values for entitlements DSC-RS PMU-SSO Preparation of Revised RP DSC-RS PMU-SSO Public consultation on RP and entitlements DSC-RS PMU-SSO Incorporation of comments, preparation of final RP PMU-SSO ADB Public disclosure of RPs PMU-SSO EA, ADB Implementation of Resettlement Plans Appointment of external monitor PMU PMU-PD Internal and external monitoring PMU-SSO PMU-PD, ADB Allocation of RP budgets PMU Accounts Officer PMU-PD Preparation of lists of entitled persons and entitlements DSC-RS PMU-SSO Preparation of CEFs for each AP DSC-RS PMU-SSO Discussion and agreement of CEFs with each AP DSC-RS PMU-SSO Retention of agreed and endorsed CEFs PMU-SSO PMU-PD Application for release of compensation funds PMU-SSO PMU-PD Release of funds PMU Accounts Officer PMU-PD Provision of checks to APs PMU-SSO PMU-PD Provision of other entitlements PMU-SSO PMU-PD Dealing with complaints and grievances PMU-SSO, GRC PMU-PD Communication of outcome of GRC cases GRC Surveys to determine level of AP satisfaction PMU-SSO PMU-PD

F. Resettlement Financing and Implementation Schedule

25. Compensation for lost income and PMU costs associated with resettlement will be funded by the Government. Survey costs, and other implementation costs not covered by the PMU are proposed to be funded by the Project. Any land acquisition, compensation, relocation and rehabilitation of income and livelihood will be considered as an integral component of Project costs. The implementation schedule is in Figure 3.

Figure 3: Implementation Schedule

Activity 2010 2011 2012 2013 2014 JFMA MJJA SOND Set up PMU and SCs (2009)

15 Detailed Measurement Survey carried out during detailed design to record and quantify resettlement impacts and entitled persons.

Detailed Measurement and Business Amend Draft RP to reflect DMS PMU and ADB review/approve RP AP meetings to agree with entitlements PMU apply for release of funds Checks prepared, disbursed to APs Vulnerable APs identified for possible Possible construction employment offered GRC meetings Public consultation meetings AP surveys to check entitlements Commencement of civil works Note: Schedules are indicative and will be finalized during detailed design.

H. Monitoring and Evaluation

26. The PMU-SSO will monitor whether resettlement is effective, make recommendations for change where necessary, and report to the Project Director. The DSC-RS will provide the PMU with training in resettlement issues, social survey methods and data analysis and recording, and they will also be supported by the DSC-RS in performing this role. Monitoring data will be collected from PMU, DSC, contractors, and individual APs, and will be compared with entitlements and disbursement schedules established in the RPs. Various indicators will be used, including those shown in Table 7. The PMU-SSO will provide ADB bi-annual monitoring reports. A sample report is in Annex 6.

Table 7: Potential Monitoring Indicators

Monitoring Issues Monitoring Indicators Management, budget, and program • PMU strengthened and trained; management & monitoring systems established and functioning • PMU Social Safeguards Officer appointed and in post • DSC Resettlement Specialist appointed and in post • DMS conducted as planned, completed on time • Updated RP prepared according to schedule • Funds for resettlement released on schedule • Sites prepared on time for start of construction Delivery of AP entitlements • APs received entitlements according to amounts and program specified in RP • Compensation provided before loss incurred • Arrangements for livelihood provided to vulnerable APs Consultation, grievance and other issues • Public meetings held to disclose impacts and entitlements • Meetings with individual APs to agree compensation • APs aware of entitlements and grievance procedure • SC meetings held and grievances resolved Benefit monitoring • Post-impact meetings held with APs to check receipt of entitlements and satisfaction • Check of any disproportionate impacts on vulnerable households

27. The PMU will also engage a consultant as an independent external monitor to conduct monitoring of the resettlement process. The consultant will conduct compliance monitoring to check that entitlements have been provided as specified in the RP, and social impact evaluations to determine whether the compensation measures have mitigated the effects of the

Project and delivered the intended social improvements. compliance monitoring will focus on: determining whether APs have been provided with the compensation and other entitlements specified in the RPs; and assessing the adequacy of the resettlement policies, resettlement management staff and structures, complaints and grievance procedures, and resettlement budgets. Data will be gathered through reviews and audits and unscheduled and unannounced inspections, as well as interviews with APs, PMU and District Office staff, contractors, and others involved in the process at all levels, and structured direct observation on the ground.

28. Social Impact Evaluations (SIE) will be conducted following implementation of the RP, at least six months after completion of the resettlement process. Each SIE will assess post-project socioeconomic conditions in affected areas and communities, compared with pre-project baseline levels established by the DMS. The status of groups in relation to vulnerability and other factors will be assessed, together with the gender impacts of the RPs.

29. The external monitor will report to the EA and ADB throughout project implementation, and will produce annual reports that will identify any outstanding issues that need to be addressed, and any departures from Government or ADB policy, together with recommended remedial action. The reports will also identify any strategic lessons that need to be learned, so that these can be incorporated into future resettlement activities of the IA, EA, the Government or ADB.

Annex 1: Networks for Conditions Survey Assessment

Sewer Line Sewer Line No. Diameter Length (m) District - 01 Manhole already collapsed opposite 403 Road 200 mm Manhole already collapsed opposite 121 vystwyke road MS - 8 VCP Solution to sewer line blockage at Bloemendhal Road St. James Street Junction H -19 9" 140 Manhole at the verge of collapsed opposite no. 21 Mahawatta Road No line number 9" Vent Shafts St. Wilfred Lane Aluth Mw., / Road Junction District - 2B Polwatta Pumping Station Alwis Place Q - 5 9" 160 -do- S - 9 9" 130 Carmet Road starting from Bishop College 0 - 7 9" 100 Road starting from Clipton Lane M - 2 9" 120 upto reservoir road and Guarashan Mw., M - 5 9" 300 Sewer line starting from Statce Funding Corporation upto Railway tracks. R - 50 9" Catchment Maligawatta Lane (No sewer line) Ketharama Temple Road S - 159 9" 240 Musjid Road upto Dematagoda Pumping Station M - 268 9" 200 Sewer line starting from insurance coperation along the vauxshall street up to Hydepark Corner R - 18 9" 200 District - 03 Siridamma Mw., (From Ananda Rajakaruna Mw., to Dematagoda Road M - 22 9" 260 300mm M - 22 VCP 140 M - 22 12" 60 M - 22 15" 500 Temple Road (From Road to Ketawalamulla M - 72 B 6" 35 M - 72 B 9" 50 M - 72 B 9" 90 M - 72 B 6" 85 Maradana Road (From Ananda College towards Maradana Junction) M -17 A 9" 100 M - 13 B 9" 105 Veluwana Road (From Road Palitha Place) M - 29 9" 310 Serpentine Road and near Wanatha Pelangastuduwa Road near Wanathamulla Pumping Station M - 75 9" 115 Sri Darmarama Road from Baseline Road to Bo tree M - 32 9" 620

Barns Place P - 3 9" 300 O -11 9" 420 O -14 9" 150 Wijerama Mw., O - 7 9" 760 O - 6 9" 320 District - 2A Road J - 10 9" 200 De mel watta J - 21 9" 320 Stace Road J - 9A 9" 100 J - 9 9" 320 St. Joseph Street No Line No. 6" 490 St. Antony's Mw. A - 4 9" 300 Jampettah Street C - 12 9" 150 C - 10 9" 210 C - 06 9" 155 Reclamation Road A - 1 12" 775 Dam Street A - 14 9 " 320 A - 14 12" 140 Peer Saibu Street A - 31 9" 80 A - 33 9" 130 Kathiresan Street A - 17 9" 400 Olcott Mw. A - 48 9" 300 A - 48 12" 140 5th cross street A - 7 15" 330 Dr.Wijewardana Mw., A - 92 9" 430 District - 04 Keppitipola Mw., No line no. 490 Jawatta Road V - 5A 6" 65 V - 5A 9" 75 V - 5B 6" 130 V - 4 9" 335 V - 2 9" 385 Elvitigala Mw., O - 3A 9" 930 Bauddhaloka Mw., O - 1 9" 1230 T - 40 9" 300 District - 05 Gower Street T - 32 9" 210 Rajakeeya Mw., T - 29 9" 400 Havelock Road T - 41 9" 420 W - 61 9" 260 Police Park Mw., T - 32 9" 370 27th Lane T - 13 9" 175 Palm Grove T - 46 9" 240

St. Anthony's Road T - 12 9" 260 Deal Place T - 11B 9" 60 T - 11 C 9" 160 Marine Drive - Sea Avenue T - 4 9" 895 Marine Drive - Stambul Place U - 18 9" 180 Lauries Place T - 11 9" 230 Sherbery Gdns. U - 12 6" 130 U - 12 9" 200 Asoka Gdn. U - 8 9" 280 Alexandra Road W - 24 9" 140 Wellawatta Station Road W - 1 33" X 22" 300

Annex 2: Layout of Pumping Station Works

Annex 3: Comparison Between ADB's IR Policy and NIRP

ADB Policy on Involuntary Resettlement Sri Lanka National Involuntary Gaps Between ADB Policy 2003 Resettlement Policy and NIRP Involuntary resettlement should be avoided Involuntary resettlement should be No difference between ADB wherever feasible. avoided or reduced as much as policy and NIRP on this issue. possible by reviewing alternatives to the project as well as alternatives within the project. Where population displacement is Where involuntary resettlement is The NIRP concurs with ADB unavoidable, viable livelihood options unavoidable, affected people should policy on this issue. should be provided to minimize the impact. be assisted to re-establish themselves and improve their quality of life. Replacement land should be an The NIRP concurs with ADB If individuals or a community must lose all option for compensation in the case policy on this issue. or part of their land, means of livelihood, or of loss of land; in the absence of social support systems, so that a project replacement land cash might proceed, they will be compensated compensation should be an option and assisted through replacement of land, for all affected persons. housing, infrastructure, resources, income (Replacement cost is based on sources, and services, in cash or in kind, so market value before the project’s that their economic and social acquisition. In the absence of circumstances will be at least restored to functioning markets, a compensation the pre-project level. All compensation is structure is required that enables based on the principle of replacement cost. affected people to restore their livelihoods to levels at least equivalent to those maintained at the time of dispossession, displacement, or restricted access.) Compensation for loss of land, structures, other assets and income should be based on full replacement cost and should be paid promptly. This should include transaction costs. Each involuntary resettlement is conceived Resettlement should be planned as The NIRP concurs with ADB and executed as part of a development a development activity for the policy on this issue. project or program. During project affected people. preparation, ADB and the EA or project sponsor/s assess the opportunities for affected people to share project benefits. The affected people need to be provided with sufficient resources and opportunities to re-establish their livelihoods and homes as soon as possible, with time-bound action in coordination with the civil works.

ADB Policy on Involuntary Resettlement Sri Lanka National Involuntary Gaps Between ADB Policy 2003 Resettlement Policy and NIRP Affected persons should be fully NIRP complies with ADB Affected people are to be consulted on involved in the selection of relocation policy in most respects. compensation and/or resettlement options, sites, livelihood compensation and However stakeholder including relocation sites, and socio- development options at the earliest involvement mainly involves economic rehabilitation. Pertinent opportunity. provision of information and resettlement information is to be disclosed there is no specific mechanism to the affected people at key points, and for APs to participate actively specific opportunities provided for them to in choosing, planning or participate in choosing, planning and implementing resettlement implementing options. Grievance redress options. mechanisms for affected people are to be established. Where adversely affected NIRP does not disclose about people are vulnerable groups, resettlement the establishment of planning decisions will be preceded by a Grievance redress social preparation phase to enhance their mechanisms for affected participation in negotiation, planning and people implementation. Common property resources and The NIRP concurs with ADB Institutions of the affected people, and community and public services policy on this issue. where relevant, of their hosts, are to be should be provided to affected protected and supported. Affected people people. are to be assisted to integrate economically and socially into host communities so that To assist those affected to be adverse impacts on the host communities economically and socially integrated are minimized and social harmony is into the host communities; promoted. participatory measures should be designed and implemented. Affected persons who do not have The NIRP concurs with ADB The absence of a formal legal title to the documented title to land should policy on this issue. land is not a bar to compensation and receive fair and just treatment. entitlement policy.

……. The NIRP does not mention Affected people are to be identified and establishing a population recorded as early as possible in order to record through census. establish their eligibility through a population record or census that serves as an eligibility cutoff date to prevent a subsequent influx of encroachers or others who wish to take advantage of such benefits. NIRP complies with ADB Particular attention must be paid to the Gender equality and equity should policy in most respects. needs of the poorest APs, and vulnerable be ensured and adhered to Nevertheless, the NIRP does groups that may be at high risk of throughout the policy. not define the term “vulnerable impoverishment. This may include those groups”, but gender mitigation without legal title to the land or other is included. assets, household headed by females, the Vulnerable groups should be elderly or disabled and other vulnerable identified and given appropriate groups, particularly indigenous peoples. assistance to substantially improve Appropriate assistance must be provided to their living standards. help them improve their socioeconomic status.

Annex 4: Draft Detailed Measurement Survey Questionnaire

Government of Sri Lanka Ministry of Local Government and Provincial Councils (MoLGPC) Colombo Municipal Council

GREATER COLOMBO WASTEWATER MANAGEMENT PROJECT

INTRODUCTION

We would like to inform you that CMC is currently undertaking a project of work that will improve the sewerage system for the residents of Colombo. The project is called the Greater Colombo Wastewater Management Project and it is funded by the Government of Sri Lanka and the ADB. Some of the work will involve rehabilitation of the existing sewerage network, and some of that work will be conducted in this street. This will involve the construction of trenches in the road to install new pipes. Most work will last for a few days only, but during that time some businesses may lose some income if it is difficult for customers to reach their premises. CMC will compensate affected businesses/employees for the income they lose, and we are here to record details of businesses that may be affected so that compensation and entitlements can be calculated.

I. PERSONAL INFORMATION 1. Name of businessperson: 2. Age: 3. Gender: a) male b) female 4. Civil Status: a) married b) single c) widow d) widower e) divorced 5. Ethnicity: 6. Education: 7. Name of spouse: 8. Occupation of spouse: 9. Age: 10. Gender: a) male b) female 11. Civil Status: a) married b) single c) widow d) widower e) divorced 12. Ethnicity: 13. Education: 14. Do you live at this address: a) yes b) no 15. If yes: names and ages of children and any other members of the household:

II. VULNERABILITY OF HOUSEHOLD 1. In the opinion of the interviewer, is this a vulnerable household: a) yes b) no 2. If yes, state the reason: 3. If the household is vulnerable, give the names of household members who would be interested in being offered temporary jobs in workforces being set up to build this infrastructure:

III. PROFILE OF AFFECTED BUSINESS 1. Type of business: 2. Ownership; is the businessperson: a) the owner b) a tenant 3. Number of employees: a) Full-time b) Part-time 4. If the businessperson is a tenant, give the name and address of the owner: 5. Monthly rent (Rs): a) Minimum b) Maximum c) Average 6. Monthly business income: a) Minimum a) Maximum c) Average

IV. IF THE AFFECTED PERSON IS A HAWKER Personal details: use section 1 above 1. Type of goods sold: 2. Is the stall mobile: a) mobile b) fixed

3. Would you move to another location during construction work: a) yes b) no 4. If yes, where would you move to: 5. Do you pay rent to use this site: a) yes b) no 6. If yes, who do you pay: 7. Daily rent (Rs): a) Minimum b) Maximum c) Average 8. Daily business income: a) Minimum b) Maximum c) Average 9. Would you be interested in being offered a temporary job in the workforces being set up to build these pipeline works: a) yes b) no

V. PREFERENCES OF AFFECTED PERSONS 1. If you were offered compensation for loss of business, how would you prefer your compensation to be paid: a) cash b) check 2. CMC estimates that if businesses are affected by the construction work they will lose a maximum of 25% of their income for around five days (which is the average period that work will be conducted at any one site). CMC is therefore proposing to provide compensation of 25% of the normal daily income for five days (which works out as one day of income). Would you be satisfied if you were paid this amount: a) yes b) no 3. If no, please explain why:

Respondent’s Signature: Surveyor’s Signature:

Date: Date:

Annex 5: Draft Compensation and Entitlement Form

Government of Sri Lanka Ministry of Local Government and Provincial Councils (MoLGPC) Colombo Municipal Council

GREATER COLOMBO WASTEWATER MANAGEMENT PROJECT

Name: Spouse:

Address:

PMU Reference No:

Compensation for Loss of Business Income A. Type of Business B. Average monthly income for this type of business calculated by the DMS C. Compensation of 20% of income for 5 days: i.e. one day of average business income D. Compensation amount calculated as B ÷ 21 Compensation for Loss of Employment Income A. Type of Employment B. Average monthly income for this type of employment calculated by the DMS D. Compensation amount calculated as B ÷ 21 x 5

Total Compensation Amount Tk

Name of Recipient:

Signature of Recipient: Date:

Name and signature of releasing employee:

Check Number:

Name of Bank: Branch:

Annex 6: Draft Monitoring Report Outline

Introduction Description of Forthcoming/Ongoing Sub-components List of Sub-components with Resettlement Impacts

Physical Progress of Sub-components with Resettlement Impacts Engineering Progress Ground Clearing, Land Acquisition and Structure Demolition Progress (if any)

Resettlement Plan Scope Determination of Actual Scope of Land Acquisition and Resettlement Difference from Scope of Impacts from the Resettlement Plan (RP)

Institutional Arrangements Key Organizations Involved in RP Implementation Progress on Activities Implemented by Other Organizations

Compensation Rates, Payment and Assistance Delivery Compensation Rates for Land, Resettlement Allowances, Standing Crops and Trees, etc. Compensation for Structures and Allowances for Relocation Compensation for Lost Livelihood Assistance for Nightwatchers Allocation and Utilization of Resettlement Compensation Payment Delivery to Affected Groups and Individuals

Status of Land Acquisition, Resettlement and Reconstruction Adjustment and Redistribution of Land (if any) Structure Relocation and Reconstruction (if any) Restoration of Affected Public Infrastructure and Facilities (if any) Restoration of Land used for Construction-related Activities Implementation Progress of Income Restoration Activities Support to Vulnerable Groups

Consultation and Disclosure Activities and Grievance Procedures Consultations on Compensation Standards and Fees, etc Grievances Received and Actions Taken to Address Them

Problems and Future Work Plan Problems Encountered and Solutions Provided Future Work Plan (Staffing, Training and Work Schedules)

Note: The sample outline may be revised, as necessary, during implementation.