Systems Breakdown Structure
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Dedicated to my kind and devoted parents Summer 2016 – London -------------------------------------------- DISCIPLINE BREAKDOWN STRUCTURE BRIDGING PROJECT MANAGEMENT AND SYSTEMS ENGINEERING TO FORM AN INTEGRATED MANAGEMENT SYSTEM IN MULTIDISCIPLINARY RAIL PROJECTS Hadi Sanei A PhD thesis submitted in fulfilment of the requirements for the degree of Doctor of Philosophy UCL Centre for Systems Engineering University College London 2016 Under supervision of Professor Alan Smith 1 Declaration I, Hadi Sanei, confirm that the work presented in this thesis is my own. Where information has been derived from other sources, I confirm that this has been indicated in the thesis. Signature: Location: LONDON, UK Date: 23 July 2016 © HADI SANEI UCL CENTRE FOR SYSTEMS ENGINEERING UNIVERSITY COLLEGE LONDON LONDON, UNITED KINGDOM JULY 2016 The copyright of this thesis remains with the author. No quotation or information derived from this document may be published without the prior written consent of the author. 2 Abstract……. The complexity of multidisciplinary projects requires that many specialities and disciplines work together. In rail infrastructure projects, the term ‘systems engineering (SE)’ is being widely used, yet it is still loosely defined. This PhD thesis proposes the use of a Disciplinary Breakdown Structure (DBS), an approach that better integrates SE as it is currently understood with traditional project management (PM) to make PM more efficient. A review of PM, SE and their relationship, particularly in the rail sector, identified gaps in performance, the most significant of which is a lack of integration between the SE and PM activities. Case study material was examined and a survey was conducted. The results highlighted the lack of consensus and consistency of the definition of SE and its application by project practitioners at various levels. Interface management (IM) was identified as a key factor contributing in project failure or success. IM was reviewed in the context of SE and PM, and existing methods and solutions were examined. The DBS as a new solution, was developed and introduced to improve the IM life cycle from definition to closure. This solution is based on industry discipline sectors (in this case, the rail sector) and therefore it is independent from project specific requirement. Exploring more detail of the DBS revealed its capability in integrating SE and PM more generally. The DBS is a modular solution (with a potential to become an industry standard) that provides a basis for the rapid development of project-bespoke management systems, improving PM efficiency by saving time and resources. The approach has been tested in two major rail project case studies in the UK and one in Canada and the results, benefits, constraints and the areas of improvements are discussed in more detail. 3 Table of Contents DECLARATION ............................................................................................................. 2 ABSTRACT……. ............................................................................................................ 3 TABLE OF CONTENTS ................................................................................................ 4 LIST OF FIGURES ...................................................................................................... 12 LIST OF TABLES ........................................................................................................ 16 ACKNOWLEDGEMENTS .......................................................................................... 18 ABBREVIATIONS ....................................................................................................... 19 FOREWORD……. ........................................................................................................ 21 CHAPTER 1 INTRODUCTION ........................................................................... 23 1.1. Research Background ................................................................................................................ 24 1.1.1. Systems Engineering in Construction (Rail) Projects ............................................................. 24 1.1.2. Systems Engineering and Project Management Integration .................................................. 25 1.1.3. Project Management Efficiency ................................................................................................ 26 1.1.4. Interface Management ............................................................................................................... 26 1.2. Research Problem Definition .................................................................................................... 28 1.3. Solution Development ................................................................................................................ 30 1.3.1. Solution Requirements Definition ............................................................................................ 31 1.3.2. Solution Requirements Analysis ............................................................................................... 32 1.4. Research Question Analysis ...................................................................................................... 33 1.5. Literature Review Structure ..................................................................................................... 34 1.6. Research Summary .................................................................................................................... 35 1.6.1. Research Scope ........................................................................................................................... 35 1.6.2. Work Packages ........................................................................................................................... 36 1.7. PhD Thesis Structure ................................................................................................................. 38 4 CHAPTER 2 RESEARCH APPROACH AND METHODOLOGY ................. 40 2.1. Introduction ................................................................................................................................ 41 2.2. Research Philosophy .................................................................................................................. 41 2.2.1. Ontology ...................................................................................................................................... 41 2.2.2. Epistemology .............................................................................................................................. 42 2.2.3. Paradigm .................................................................................................................................... 43 2.2.4. Objective ..................................................................................................................................... 43 2.2.5. Research Type ............................................................................................................................ 44 2.2.6. Mode of Enquiry ........................................................................................................................ 44 2.2.7. Research Methods ...................................................................................................................... 46 2.2.7.1. Case Study .................................................................................................................................. 46 2.2.7.2. Grounded Theory ...................................................................................................................... 46 2.2.7.3. Mixed-method ............................................................................................................................ 47 2.2.8. Data Collection Methods ........................................................................................................... 47 2.2.8.1. Survey/Questionnaire ................................................................................................................ 47 2.2.8.2. Interviews ................................................................................................................................... 48 2.2.8.3. Observation ................................................................................................................................ 49 2.2.8.4. Workshops .................................................................................................................................. 49 2.2.8.5. Data Triangulation .................................................................................................................... 50 2.3. Adopted Methodology ............................................................................................................... 50 2.3.1. Literature Review ...................................................................................................................... 52 2.3.2. Data Acquisition and Analysis .................................................................................................. 52 2.3.2.1. Survey ......................................................................................................................................... 52 2.3.2.2. Project Case Study ..................................................................................................................... 53 2.3.3. Solution Development ...............................................................................................................