Growth Opportunities from a Stable Business
Total Page:16
File Type:pdf, Size:1020Kb
flights, and subsequently increasing seat choosing connecting flights to fly on our direct our daily flights frequency to both Jeddah and 2018 ANNUAL REPORT GROWTH OPPORTUNITIES with the launch of flights to Medinah in the FROM A STABLE BUSINESS region, we launched flights to Tbilisi, Georgia, connecting traffic has increased from 3% in 2017 Expanding our fleet, investing in efficiency number of passengers flying directly from Kuwait aircraft in 2018, one of which is the first Airbus The first of four A320neo aircraft committed, our flying radius from Kuwait up to 6.5 hours. In 2019, we will commence flights to London of our strategy to invest in efficiency as part of Upholding our social responsibility at Kuwait International Airport is a significant a fast and efficient travel experience with design to ease the flow of passengers, retail was heavily affected by floods. We have taken it importantly, a quick and simple 90-meter journey Expanding our services, increasing revenue from ancillary sources Screens in-flight entertainment system and seat In 2019, we plan to launch new routes to London, Maintaining industry standards of operations our high standards of operational efficiency, December 2018, Jazeera Airways was recertified flights, and subsequently increasing seat choosing connecting flights to fly on our direct We're Kuwait's leading low-cost airline, operating regionally and internationally our daily flights frequency to both Jeddah and from our newly inaugurated Jazeera Terminal (T5) at Kuwait International Airport. with the launch of flights to Medinah in the Contents Overview 14 Years of Innovations Financial Statements region, we launched flights to Tbilisi, Georgia, 2 Jazeera Airways in a Nutshell 25 The Jazeera Airways Effect 47 Auditors’ Report Chairman’s Letter The Milestones Statement of Financial Position 4 29 50 7 Chief Executive Officer’s Letter 31 Our Customers 51 Statement of Income 52 Statement of Comprehensive Income Our People 2018 Performance 53 Statement of Changes in connecting traffic has increased from 3% in 2017 Shareholders’ Equity 10 Financial Highlights 32 Our People in Numbers 54 Statement of Cash Flows 10 Operational Headlines 33 The Management Team 55 Notes to the Consolidated Financial Statements 12 Achievements 34 The Board of Directors Expanding our fleet, investing in efficiency 13 Terminal 5 number of passengers flying directly from Kuwait 17 New Routes 19 Expanding the Fleet Corporate Governance aircraft in 2018, one of which is the first Airbus 20 On-Board Offering 21 Operational Performance 36 2018 Governance Report 22 Industry Standards The first of four A320neo aircraft committed, Community Involvement 23 39 Company Information and 24 What’s Next Core Activities our flying radius from Kuwait up to 6.5 hours. In 2019, we will commence flights to London of our strategy to invest in efficiency as part of . 2018 ANNUAL REPORT 1 Upholding our social responsibility at Kuwait International Airport is a significant a fast and efficient travel experience with design to ease the flow of passengers, retail was heavily affected by floods. We have taken it importantly, a quick and simple 90-meter journey Expanding our services, increasing revenue from ancillary sources Screens in-flight entertainment system and seat In 2019, we plan to launch new routes to London, Maintaining industry standards of operations our high standards of operational efficiency, December 2018, Jazeera Airways was recertified Jazeera Airways in a Nutshell flights, and subsequently increasing seat Our Airline Passengers in 2018 choosing connecting flights to fly on our direct Founded in April 2004 as the first non-government-owned airline in the Middle East, Jazeera Airways has established itself as a national airline of Kuwait and is today a publicly-traded company listed on the Kuwaiti stock exchange. From its first flight in 2005, Jazeera Airways brought around a revolution in the travel industry in Kuwait and the Middle East region, offering competitive fares and advanced services that made travelling easier, faster and more accessible to travelers. our daily flights frequency to both Jeddah and Our Terminal 5 with the launch of flights to Medinah in the 3.5 million 2,500 4,750 sqm 350 passengers parking region, we launched flights to Tbilisi, Georgia, sqm retail and capacity total area spaces annually duty free 1,200 90 12 8 baggage meters 4 check-in self-check-in boarding handled from parking counters kiosks gates per hour to boarding connecting traffic has increased from 3% in 2017 Our Fleet Our Network Expanding our fleet, investing in efficiency number of passengers flying directly from Kuwait We operate a fleet of Airbus A320s and an Airbus aircraft in 2018, one of which is the first Airbus A320neo, the first to be operated in the Middle East. aircraft9 Each aircraft is fitted with the signature Haeco leather seats and a two-class cabin. The first of four A320neo aircraft committed, Significant fuel savings up to 18% over traditional engines. Allows more flying time expanding flying radius to our flying radius from Kuwait up to 6.5 hours. In +6hrs. 2019, we will commence flights to London Improved customer experience due to lower noise. Business Class Economy Class of our strategy to invest in efficiency as part of Business travelers enjoy priority With its competitive fares and service, check-in and boarding, offering, travelers enjoy a highly flexible tickets, a seamless experience from complimentary menu, access to check-in to boarding, 30kg in the business lounge and 50kg in baggage allowance and a great baggage allowance. network of destinations. 2 2018 ANNUAL REPORT Upholding our social responsibility at Kuwait International Airport is a significant a fast and efficient travel experience with design to ease the flow of passengers, retail was heavily affected by floods. We have taken it importantly, a quick and simple 90-meter journey Expanding our services, increasing revenue from ancillary sources Screens in-flight entertainment system and seat In 2019, we plan to launch new routes to London, Maintaining industry standards of operations our high standards of operational efficiency, December 2018, Jazeera Airways was recertified flights, and subsequently increasing seat Our Products and Services choosing connecting flights to fly on our direct Website and Mobile App Park & Fly The state-of-the-art website and Park & Fly is ideal for passengers who .COM mobile app provides an easy interface opt to leaving their car at the airport to make bookings and check-in online for a nominal fee per day. at the click of a button. Jazeera Screens Jazeerati The loyalty program is frills free and The wireless inflight entertainment our daily flights frequency to both Jeddah and service is available on all flights for rewards our frequent flyers with a free one-way ticket for every ten free. flights taken within a year. Jazeera Magazine Jazeera Cafe with the launch of flights to Medinah in the The inflight bilingual magazine The on-board menu offers passengers reveals the best kept secrets and a wide selection of meals and latest happenings in the cities served beverages, including coffee by leading by Jazeera Airways. brands. region, we launched flights to Tbilisi, Georgia, Our Human Capital The success of Jazeera Airways is led by a diverse and strong team of over 640 employees working across the airline’s network and 645 connecting traffic has increased from 3% in 2017 ensuring day in day out that each employees customer is attended to. +19.4% from 2017 Expanding our fleet, investing in efficiency number of passengers flying directly from Kuwait female30% employees cabin240 crew deck116 crew aircraft in 2018, one of which is the first Airbus +52.9% from 2017 +63.4% from 2017 The first of four A320neo aircraft committed, Our Outlook our flying radius from Kuwait up to 6.5 hours. In 2019, we will commence flights to London As the airline continues to expand, Jazeera Airways prepares to take delivery of three new A320neo of our strategy to invest in efficiency as part of aircraft in 2019 and to introduce new destinations in the Indian sub-continent, the Middle East and Europe. 2018 ANNUAL REPORT 3 Upholding our social responsibility at Kuwait International Airport is a significant a fast and efficient travel experience with design to ease the flow of passengers, retail was heavily affected by floods. We have taken it importantly, a quick and simple 90-meter journey Expanding our services, increasing revenue from ancillary sources Screens in-flight entertainment system and seat In 2019, we plan to launch new routes to London, Maintaining industry standards of operations our high standards of operational efficiency, December 2018, Jazeera Airways was recertified Chairman’s Letter Operating out of Kuwait, it was only natural to Positive earnings, zero debt expand our network to serve one of the two flights, and subsequently increasing seat largest expatriate communities in the country, the first being the Egyptian community, which choosing connecting flights to fly on our direct we already serve with six routes, and the second, by 46.4% year-on-year, and a significant increase sustain profitability along the way. KD7 million, subject to Shareholders’ approval at the Indian community. We continued to expand in aircraft utilization by 25.3% to reach 13:06 in 2018 to serve the one million Indian nationals in Kuwait to Kochi, Ahmedabad, Mumbai and by 39.9% to 16,194 departures and a high load Our outlook for 2019 New Delhi. factor of 75.2%. Our objective for 2019 is to continue expanding Up until last year, routes between India and Our operating revenue stood at KWD82.4 million, our network, and subsequently tap into new Kuwait were underserved and competing regional a 45.5% increase from 2017, our net profit at Dear Shareholders, airlines offering one-stop connectivity between KWD6.7 million whereas our operational profit our daily flights frequency to both Jeddah and Kuwait and India have historically taken market stood at KWD6.8 million.