Our Vision is a fair and equitable society where all communities are able to fulfil their potential. Our Purpose is to support newly arrived communities and individuals, empowering them to participate actively in all aspects of life in Australia. We achieve our purpose by delivering high quality services in collaboration with communities, stakeholders, volunteers and professionals. Table of Contents President’s report 4 Governance 5 Chief Executive Officer’s report 6 Highlights 7 Our impact 12 General client support 14 Family support 16 Youth support 18 ARA acknowledges the Traditional Owners of this land. We pay our respects to Elders past, present and emerging. Financial support 21 Migration support 22 Australian Refugee Association Employment pathways support 24 304 Henley Beach Road, Underdale SA 5032 08 8354 2951 Social and community engagement 26 1 Brown Terrace, Salisbury SA 5108 08 8281 2052 Volunteers 28 ARA staff 30
[email protected] Treasurer’s report 32 australianrefugee.org facebook.com/australianrefugee In good company 34 4 5 President’s Report Governance For ARA, this has been a year of farewells and transition, but also a year of Patron looking ahead as we move into the next cycle of our strategic direction. His Excellency the Honourable Hieu Van Le AC, Governor of South Australia Our former President, Lois Boswell, retired from the board in August 2018 when a realignment of her employment responsibilities at the Department of Human Services gave rise to a potential conflict of interest Board with her ARA role. We thank Lois for the generous contribution of her time and expertise as President.