COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 2 TO ITEM CR21.74

Draft Perry Lakes Management Plan 2021-2031

Town of Cambridge Perry Lakes Management Plan 2021-2031 Perry Lakes Management Plan 2021 - 2031

Executive Summary

Situated between Perry Lakes Estate, Oceanic Drive, Bold Park and Underwood Avenue, Perry Lakes Reserve in Floreat Western Australia is an iconic regional park with a rich history. The land now occupied by Perry Lakes Estate was home of the Athletic Stadium used during the Empire Games (Commonwealth Games) which were held in Perth in 1962.

Over the last thirty years the water levels in both the east and west lake have declined to the point that both lakes are dry for many of the warmer months of the year. Perry Lakes water levels are directly influenced by groundwater levels in the superficial (Gnangara Mound) aquifer and directly impacted by changes in the water cycle. Significant impacts have been observed through increased water abstraction for irrigation and public drinking water and compounded by reduction in annual rainfall which is anticipated to further decline over the coming decades due to climate change.

The Town is preparing to re-direct freshwater which is currently flowing out to sea north of Floreat Beach through a Water Corporation stormwater drain (Herdsman Main Drain) to both water bodies at Perry Lakes, this will provide localised groundwater recharge and increase levels in both lakes during the warmer and drier months of the year. As a result of this significant urban water management project there are a number of opportunities to reinvigorate the site through increased use and improved biodiversity values by implementing strategic management actions in this regional open space and conservation category wetland.

This Management Plan aims to assist the Town of Cambridge in managing and improving the site over the next ten years to achieve the desired outcomes of the strategic community plan which include activating major public places to generate the most value from the Towns community facilities, education, access and management to enhance experience of the natural environment while also increasing climate change resilience all achieved with a locals first approach.

The Town of Cambridge acknowledges the Traditional Owners (Whadjuk Noongar) of the land (Boodja) upon which we live and work and pay our respects to their Elders, past, present and emerging.

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Table of Contents

1 Introduction ...... 5 1.1 Background ...... 5

2 Management Plan Objectives ...... 6 2.1 Site History ...... 6 2.2 Biophysical Environment ...... 6 2.3 Environmental Threats ...... 6 2.4 Management Recommendations ...... 6 2.5 Implementation Program ...... 6 2.6 Strategic Direction ...... 6 2.7 Community Stewardship ...... 6 2.8 Educational Resource ...... 6

3 Environmental Issues ...... 7 3.1 Water Levels ...... 7 3.2 Loss of Biodiversity ...... 7 3.3 Conservation ...... 7 3.4 Water Quality...... 7 3.5 Weeds ...... 7 3.6 Fauna ...... 7 3.7 Trees ...... 7 3.8 Education ...... 7

4 Recreational Issues ...... 8 4.1 User Conflict ...... 8 4.2 Accessibility ...... 8 4.3 Public Safety ...... 8 4.4 Activation ...... 8

5 Strategic Context ...... 8 5.1 Tenure and Zoning ...... 8 5.2 Town of Cambridge Strategic Framework ...... 8 5.3 Legal Framework ...... 9

6 Site History ...... 10 6.1 Indigenous Land Use ...... 10 6.2 Post-European Land Use ...... 11

7 Regional Setting ...... 13 7.1 Location and General Description ...... 13

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7.2 Regional Characteristics ...... 13 7.3 Surrounding Land Use ...... 14

8 Existing Biophysical Environment ...... 15 8.1 Climate ...... 15 8.2 Rainfall ...... 15 8.3 Temperature ...... 16 8.4 Changing Climate ...... 16 8.5 Wind ...... 16 8.6 Fire season ...... 17 8.7 Geology and Geomorphology ...... 17

9 Water Resources ...... 19 9.1 Hydrogeology ...... 19 9.2 Hydrology ...... 19

10 Flora ...... 25 10.1 Original Vegetation ...... 25 10.2 Existing Vegetation Condition ...... 25 10.3 Vegetation Types ...... 27 10.4 Conservation Significant Ecological Communities ...... 28 10.5 Flora Diversity ...... 28 10.6 Introduced Flora ...... 28

11 Fauna ...... 29 11.1 Fauna Diversity ...... 29 11.2 Conservation significant fauna ...... 29 11.3 Birds and other water dependent species ...... 29 11.4 Aquatic Invertebrates ...... 30

12 Management Strategies ...... 31 12.1 Water Management ...... 31 12.2 Flora Management ...... 32 12.3 Fauna Management ...... 34 12.4 Cultural and Recreational Facility Management ...... 36

13 Implementation Program ...... 38

14 Appendices ...... 49

15 References ...... 66

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1 Introduction

1.1 Background

Perry Lakes Reserve is located approximately seven kilometres west of Perth CBD and covers a total of approximately eighty hectares. The Reserve is bounded by Oceanic Drive, Alderbury Street, Meagher Drive, Underwood Avenue and Perry Lakes Drive (see Appendix 1). The site encompasses two lakes covering approximately 12.6 hectares and surrounding parkland. The Reserve offers a range of passive recreation facilities including shaded picnic areas, paths, playgrounds, exercise facilities, barbecues and public toilets (see Appendices 2 – 5). Alderbury Reserve sits in the northern section of the site and includes playing fields, used for cricket and hockey, a dog exercise area and a skate park (see Appendix 6).

The lake environment consists of a range of vegetation types including Closed to Open Sedgeland, submerged Eucalyptus Woodland featuring Eucalyptus rudis (flooded gum) and Melaleuca rhaphiophylla and clumps of Melaleuca species on lake banks. There are stands of open and closed Eucalyptus Forest dominated by Eucalyptus rudis, Agonis flexuosa and Melaleuca rhaphiophylla. The area surrounding the lakes is parkland and predominantly consists of open woodland with Eucalyptus gomphocephala (Tuart), Eucalyptus rudis (Flooded Gum), Agonis flexuosa (WA Peppermint), a number of Melaleuca species (Paperbarks) and introduced Pinus species (Pines).

The vegetation within and surrounding the lakes has become highly modified due to a wide range of land uses since European settlement. The lakes have become isolated with increasing development and associated loss of vegetation. Clearing and development has resulted in changed lake hydrology and subsequent terrestrialisation of the lakes, altered vegetation composition and structure, and increased weed invasion.

This Management Plan updates the original Management Plan developed for Perry Lakes and Alderbury Reserves in 2001. The plan describes the existing physical and biophysical environment and identifies and assesses the impacts of current land uses of the Reserves. This plan helps inform the management objectives, strategies, monitoring and reporting required for effective environmental management of the Reserves encompassing the two lakes and surrounding parkland.

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2 Management Plan Objectives

Taking into consideration the goals, strategies identified in the Community Strategic Plan, there is a need to align the management plan objectives desired over the next ten years.

The objectives of the Perry Lakes Reserve Management 2021-2031 include:

2.1 Site History Provide background to Perry Lakes Reserve including the indigenous and European history;

2.2 Biophysical Environment Describe the biophysical environment, flora and fauna of the reserve and provide baseline data to inform future environmental planning;

2.3 Environmental Threats Describe the key environmental threats to the reserve and their impact on biodiversity and recreational values;

2.4 Management Recommendations Provide management recommendations to address environmental threats and improve the biodiversity and recreational values of the reserve

2.5 Implementation Program Present an implementation program which incorporates the management recommendations over a five year period;

2.6 Strategic Direction Provide strategic direction for future works through the development of a Masterplan;

2.7 Community Stewardship Encourage community stewardship of the site through the Adopt a Park program and the establishment of a Friends of Perry Lakes group; and

2.8 Educational Resource Promote Perry Lakes Reserve as a key environmental destination and educational resource within the Town.

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3 Environmental Issues

The major environmental issues identified at Perry Lakes and Alderbury Reserves are summarised below.

3.1 Water Levels The drop in water levels in both lakes resulting from the decline in groundwater levels of the Superficial Aquifer (Gnangara Mound);

3.2 Loss of Biodiversity The impact of dry lakes on the aesthetics of the site (Reduction in biodiversity of the flora and fauna);

3.3 Conservation Conservation of lake ecology and biological diversity in the area;

3.4 Water Quality Water quality issues related to inputs of nutrients, contaminants and the potential high bacterial levels associated with the large waterbird population on the lakes;

3.5 Weeds Invasive weeds impacts on both lakes, fringing vegetation and associated natural areas;

3.6 Fauna Conservation of fauna including birds, turtles, frogs and invertebrates;

3.7 Trees Tree management; and

3.8 Education School and community environmental education and awareness.

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4 Recreational Issues

4.1 User Conflict Reducing the conflict between vehicles, pedestrians, cyclists and other park users;

4.2 Accessibility Ensuring accessibility compliance of paths and facilities for users of all ages and abilities (multigenerational) including wheelchairs, scooters, prams, skateboards, bikes and walking frames;

4.3 Public Safety The general safety and security of the users of the site and consideration of Crime Prevention Through Environmental Design (CPTED) principals; and

4.4 Activation Increased activation of the site for other user groups as determined through public consultation and stakeholder engagement.

5 Strategic Context

5.1 Tenure and Zoning

The Town of Cambridge is the registered title holder of the fee simple estate of Perry Lakes Reserve. It consists of Lot 720 within the Town Planning Precinct P2 – Reabold. The legal description is, Lot 720, parcel 21069, Volume 2138 and Folio 16. The site covers an area of 584,752m2 (58.84ha). Perry Lakes Reserve is zoned Parks and Recreation in the Metropolitan Region Scheme (MRS) (see Appendix 7).

It is also part of Bush Forever Site No 312 which covers 361.7ha of land primarily including Bold Park and Perry Lakes, stretching from The Boulevard in the north, Elphin Drive, Oceanic Drive, Alderbury and Brookdale Streets to the east, Underwood Avenue, Stephenson Avenue and Rochdale Road to the south and West Coast Highway, Oceanic Drive and Kalinda Drive to the west.

Bold Park is located to the west of the site and is 437 hectares of Class A reserve. The eastern side of the reserve is bounded by the Perry Lakes Estate (Former 1962 Empire Games Stadium) which is zoned residential. Alderbury Reserve is located to the north and is zoned Parks and Recreation in the MRS. The suburb of Floreat is located north of Alderbury Reserve and is zoned residential. The Bendat Basketball Centre and WA Athletics Stadium are located on the southern side of Underwood Avenue and also zoned Parks and Recreation in the MRS.

5.2 Town of Cambridge Strategic Framework

The following goals and strategies of the Town’s Strategic Community Plan 2018-2028 align with the objectives of the Perry Lakes Management Plan.

Goal 1: A sense of community, pride and belonging

1.1 Encourage and support participation in a range of public activities and events where residents can gather and interact. 1.2 Promote our strong community identity and focus our responses on the needs of local residents, businesses and ratepayers.

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Goal 2: Quality local parks and open spaces for the community to enjoy

2.1 Adopt a more strategic and coordinated approach to the planning of our parks and greenspaces recognising their diverse roles and local community preferences. 2.2 Improve the maintenance and provision of amenities in our local parks and district open spaces reflecting local values and priorities and the broader regional demand on facilities.

Goal 3: An active, safe and inclusive community

3.1 Focus on improving and expanding those places where community groups interact to encourage greater participation. 3.3 Encourage a range of activities that better align with the diverse needs of ratepayers of all ages, cultures and abilities. 3.4 Act to create and maintain safe, friendly and open environments that residents can access and enjoy.

Goal 7: The Town is environmentally responsible and leads by example

7.1 Manage our bushland areas to enhance and protect conservation values and protect our native animals and plant species 7.2 Optimise our use of ground water and improve the efficiency of our clean water consumption 7.5 Promote our environmental assets and opportunities and recognise the impacts of climate change in our strategies.

Goal 8 A community that embraces environmentally responsible practices

8.1 Encourage the community to self-manage minimising energy consumption, water use, emissions and waste.

5.3 Legal Framework

Perry Lakes is managed within a statutory and policy framework. The applicable legislation, policies and guidelines are summarised in Appendix 8.

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6 Site History

6.1 Indigenous Land Use

Like all wetlands across the Swan Coastal Plain, Perry Lakes is believed to be an important place to the Whadjuk Noongar people. “The area now defined as Perry Lakes has been identified by the Department of Aboriginal Affairs, Aboriginal Heritage Inquiry System as Heritage Place 3735 as a former camp and hunting place. As a wetland it is logical this place was used by the Whadjuk Noongar peoples for a range of functions prior to and following establishment of the Swan River colony in 1829.” (see Appendix 7).

The Noongar believed that the Swan River (Derbal Yerrigan) and wetlands such as Perry Lakes were created in the Cold Times (Nytting) by the Rainbow Serpent (Wagyl) as it entered and exited the country (Boodja). The water flowed from one water course to another connecting water across the landscape.

Perry Lakes would have been an important meeting and camping place where the Whadjuk Noongar people would stop to eat and rest if they were travelling. It was a very rich place with plentiful vegetation and animals. It didn’t belong to any one group. It was a shared place. The lakes were a significant hunting ground for ducks, swans, cockatoos and long necked turtles. Kangaroo and emu were also hunted in the surrounding woodland using spears made from Kunzea ericafolia or glabrescens (Spearwood). Melalueca and Eucalyptus were used to build mia-mias while reeds were useful snorkels and provided edible tender shoots

The Noongar People recognise six distinct seasons in South Western Australia which reflect the times of certain foods or locations for hunting. These six seasons are shown below in figure 1.

Figure 1 – Noongar six seasons, source - https://www.australiassouthwest.com/south-west- inspo/six-seasons-south-west

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6.2 Post-European Land Use

Perry Lakes is a registered heritage place (No 9008) with the State Heritage Council.

“Henry Trigg, a carpenter and master builder from Gloucester, England arrived in the new colony of Western Australia in 1829. In I834, Trigg was granted 500 acres of land, which lay south of modern day Grantham Street, stretching from Floreat to the coastal sand hills. The western boundary of Trigg's land ran along the top of a limestone ridge. As a builder, Trigg recognised the value of this limestone outcropping and set up a quarrying and lime burning business. Trigg's business which became known as the 'Limekilns' prospered.

In 1839, Trigg purchased neighbouring land to the south, including what is now Perry Lakes and One Tree Hill, (now known as Reabold Hill). In the same year, Trigg was appointed Superintendent of Public Works, and in this role was responsible for overseeing the erection of many early government buildings in Perth.

In 1844, Walter Padbury, a pastoralist, acquired 426 acres of land adjacent to Trigg's property and later purchased Trigg's land including the Limekilns business for 2350, forming a 1,234 acre landholding which became known as the 'Limekilns Estate'. For the next 20 years Padbury built the Estate into a successful property, including the retention of the quarrying operations. At the height of operations, more than 50 men were employed at the quarry and lime kiln site.

In 1869, brothers Henry and Somers Birch purchased the Limekilns Estate from Walter Padbury for £1,000. On 1 November 1875, during their ownership of the property, the explorer Ernest Giles arrived in Perth after his 2,500 mile journey from Port Augusta. His camels were rested at the Limekilns Estate and later in the 1890s, the Limekilns Estate served as a temporary quarantine station for camels imported to Western Australia to provide transport to the goldfields, with a lake now within Bold Park becoming known as Camel Lake.

The Estate remained in the Birch's ownership until, 1880 when it was purchased by Joseph Perry for the sum of £1300. During his ownership, Perry kept the Quarry and limekilns in operation. Many of Perth's early public buildings, including the foundations of the Perth Town Hall (1870) were constructed using limestone from the quarry and kilns.

In 1880, a portion of the Limekilns property was rented to Charles Ball who offered to supply lime which was described as the most superior in the colony, from lime kilns of 30 years standing. Private quarrying ceased operation in 1906 and the Limekilns Quarry (Quarry Amphitheatre) remained disused for many years.

Changes to the rural nature of the area came about with the subdivision of land owned by the Catholic Church in 1911. This subdivision was called the Church Lands Estate, and the first house was constructed in 1912.

In 1917, the Perth City Council purchased the 1290-acre Limekilns Estate from Perry for £18,000 and it linked to the Endowment Lands bestowed on the Perth City Council by the State Government in 1902. In January 1918, the Limekilns Estate was included within the boundaries of the City of Perth, and adjoined a further 2281 acres of Endowment Lands. The City envisioned opening out the quarries and using the limestone in the construction of city roads but also setting a portion of the land aside for a public park on the site of Perry's couch paddock and One Tree Hill (Reabold Hill).

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The exact date that the municipal Quarry ceased operation is not known, but it is likely that operations ceased in the 1920s with the beginning of the development of the area for housing. During the middle decades of the 20th century the quarry was unused and largely inaccessible.

In 1919, One Tree Hill was renamed Reabold Hill after F. R Rea, the Mayor of Perth at the time the property was acquired by the City of Perth and W. E. Bold, the town clerk. By this time the lone Tuart tree that had previously sat atop the 286 ft. high hill, and given the place its name had disappeared.

In 1925, an area of land of approximately 1000 acres was set aside as a place of recreation and was named Bold Park in honour of William Ernest Bold (1873-1953), the retiring town clerk. Other sources have designated that the naming occurred in 1936. Perry Lakes was included in the original boundaries of Bold Park when it was established by the City of Perth.

Perry Lakes in its current form dates from 1962 when the area was landscaped in association with the construction of Perry Lakes Stadium and associated sporting tracks and facilities for the 1962 Empire Games. The Perry Lakes Stadium was demolished from 2010 to 2012 and is now being developed for residential occupancy.

The Perry Lakes Reserve has been redeveloped as part of the Perry Lakes redevelopment project. New facilities for passive and formal recreation have been built on the site included a skate park and a nature playground.

Long term visitors to the Perry Lakes reserve have been groups of scouts and guides. The current Cambridge Scout and Guide Hall was built c2005 however prior to that fire pit has been located at the site for many years. Aerial photographs indicate the fire pit was present at the current location from the 1970s although further information is required to determine its date of construction.

A commemorative sculpture is located within the grounds that honours 75 years of Scouting which occurred in 1982. The sculpture also acknowledges the 1979 world wide jamboree which saw 12000 scouts camp at the site. The Australian Scout Jamboree was again held on the site in 1994/95. The Town of Cambridge have instigated a management plan for the reserve with a particular focus on maintaining water levels which have been observed as declining in recent decades.” (InHerit 2021)

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7 Regional Setting

7.1 Location and General Description

Perry Lakes Reserve and Alderbury Reserve are located approximately 7 km to the west of Perth and cover a total area of approximately 80 hectares. Close to 12.6 hectares of this area is covered by the two lakes, West Lake being 5.9ha and East Lake being 6.7ha. The Reserves constitute a moderately developed, recreational parkland in the suburb of Floreat. The Reserves are bounded by Oceanic Drive to the north, Meagher Drive and Alderbury Street to the east, Perry Lakes Drive and Bold Park to the west and Underwood Avenue to the south.

The landscape has parkland character dominated by the two lakes and surrounded by trees with no understorey. Recreational facilities within the Reserves include picnic areas, barbecues, playgrounds and fitness equipment and a sports ground. The site is serviced by numerous roads and car parking facilities to provide easy access for vehicles. The park provides many benefits to the surrounding urban environment including:

• Visual Relief – by breaking up the uniform areas of suburbia; • Recreation – by enabling large numbers of people to pursue many kinds of recreational pursuits such as walking, jogging, cycling, nature studies, picnics; • Conservation – the lakes and overall structure of the parkland provide a valuable habitat for an abundance of wildlife and plants; and • Education – the landscape character provides a biological laboratory accessible to schools, universities and the general public.

7.2 Regional Characteristics

The wetlands of the Perry Lakes area were originally ephemeral like most wetlands of the Swan Coastal Plain. However during the era of tree clearing for firewood, construction and agricultural land, the groundwater levels increased around the wetlands. In 1962 landscaping, dredging and drainage works associated with the construction of Perry Lakes Stadium for the 1962 Commonwealth Games resulted in permanent water in the lakes.

Since the 1970’s over abstraction of groundwater from the Gnangara Mound (shallow aquifer) for irrigation and drinking water has resulted in a drying wetland. Extensive weed invasion and a drying climate has displaced native species and contributed to further environmental decline.

The East and West Lakes form the central feature of Perry Lakes Reserve. These lakes are semi-permanent, freshwater lakes which are located on the Swan Coastal Plain and are surface expressions of the shallow aquifer. Seasonal fluctuations in the height of the water table result in corresponding changes in the water levels of the lakes. In order to provide a range of water levels and depths in the lakes, West Lake has previously been allowed to dry out naturally during summer. Groundwater has been pumped into East Lake to maintain a year round water supply for local fauna. The diversion of water from the Herdsman Main drain will provide water in both lakes well into summer.

Historical data suggests that the Reserve was originally part of a natural wetland system. The current landscape consists of a mixture of vegetation including benthic algae, aquatic and semi-aquatic plant life including, sedges, reeds, trees and grasses. The fauna of the lakes includes a wide range of water birds (both indigenous and non-indigenous species), turtles, frogs, fish and aquatic invertebrates.

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Perry Lakes Reserve provides an environment for numerous recreational pursuits, many people visit the park each year, utilising the existing facilities available. Some of these activities include walking, running, cycling, bird watching, picnics, barbeques, parties and events which have included the Scouting Jamboree and Garden Week.

Organised sporting activities including cricket, hockey, skateboarding, dog exercise and both formal and informal fitness classes, are held on the active space known as Alderbury sportsground to the north of the site.

7.3 Surrounding Land Use

Major surrounding land uses include a residential area to the north and east of the Reserve, Bold Park which is an A Class reserve located to the west of Perry Lakes (Perry Lakes Drive separates the Reserve from Bold Park), and CSIRO, the State Basketball Stadium and HBF Stadium south of the reserve.

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8 Existing Biophysical Environment

8.1 Climate

Perth has a Mediterranean climate characterised by hot dry summers and mild, wet winters. Mean temperature and rainfall data for the period between 1994 and 2020 is provided below.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Annual Mean 19.1 13.4 19.7 35.2 87.7 127.8 144.5 125.5 82.8 38.8 21.7 10.6 733.2 Rainfall (mm) Mean Max 31.2 31.6 29.6 25.9 22.3 19.5 18.4 19.1 20.4 23.4 26.8 29.3 24.8 Temp (oC) Mean Min 18.1 18.4 16.8 13.8 10.4 8.6 7.9 8.3 9.5 11.6 14.4 16.4 12.8 Temp (oC)

Figure 2. Mean Rainfall and Temperature Data for the Perth Area (1994 – 2020) Source: Bureau of Meteorology.

8.2 Rainfall

The pattern of rainfall is strongly seasonal with most rainfall occurring between May and October and the highest levels recorded in June and July. The average annual rainfall is 733.2 mm and has steadily declined since last century.

160

140

120

100

80

60 Rainfall (mm)

40

20

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Month

Figure 3. Mean Monthly Rainfall for Perth: 1994 – 2020 Source: Bureau of Meteorology

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8.3 Temperature

Maximum temperatures in summer average 30.7oC while the minimum temperatures average 17.6oC. The maximum temperatures for winter average 19oC while the minimum temperatures average 8.3oC. Temperatures have gradually increased over the last century.

35

30

25 C o 20

15

Temperature 10

5

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Month

Figure 4. Mean Monthly Maximum Temperature for Perth: 1994 – 2020 Source: Bureau of Meteorology, 2020

8.4 Changing Climate

Between 1910 and 2013 the average annual temperature in the south west of Western Australia has increased by 1.1oC (Department of Primary Industries and Regional Development, 2020). There has also been an increase in the number of hot spells (heatwaves) which the Bureau of Meteorology define as three or more consecutive days where the maximum and minimum temperatures are unusually high for the location (Department of Primary Industries and Regional Development, 2020). In Perth the frequency of heatwaves has generally increased. Between 1981 and 2011 the annual average intensity of hot spells increased by 1.5oC and the annual average number of heatwave days increased by three (Department of Primary Industries and Regional Development, 2020).

Since 1970 there has been 20% decline in May to July rainfall in the southwest of Australia (CSIRO, 2020). This is also consistent with the 20% reduction in annual rainfall totals during the same period. The resulting outcome has been reductions of up to 80% in both streamflow and groundwater recharge of the superficial aquifer.

Reduced water availability associated with the hotter and drier climate in the south west of Western Australia is placing greater stress on native flora and fauna. Several of the management actions in this plan aim to address declining water availability and improve ecosystem resilience.

8.5 Wind

The winds are strongest during summer with 51% of winds in December exceeding 20km/hr at 1500 hours compared with only 20% in May and 25% in June, July and August (Bureau of

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Meteorology, 2020). The typical summer pattern is strong easterly winds in the morning swinging to a strong south-westerly wind or sea breeze in the afternoon.

In February the ocean and land temperatures are closer resulting in a weaker sea breeze or no sea breeze at all. In late summer, dissipating tropical cyclones may also pass through Perth bringing rain and strong winds. During winter winds are generally lighter, the stronger westerly and north-westerly winds are associated with rain bearing depressions.

8.6 Fire season

The fire season typically extends from September to early May. High to extreme fire danger periods occur from April to October. Lightening associated with summer thunderstorms can be an ignition source of bush fires. The combination of hot, dry, windy and lightening prone weather can result in severe fire risk in the region.

Perry Lakes is not considered a designated Bushfire Prone Area by the Department of Planning, Lands and Heritage due to the understory of irrigated grasslands within the site. However the extreme western edge is impacted by Bold Park which is a designated Bushfire Prone Area.

8.7 Geology and Geomorphology

Perry Lakes is located on the Swan Coastal Plain which lies on the eastern, onshore edge of the Perth Basin. The basin contains approximately 13,000m of Permian to Quarternary aged sedimentary rock. The uppermost plain formations are late Tertiary and Quarternary, comprising sand, limestone and interbedded silt and clay, up to 100m thick.

The Swan Coastal Plain is characterised topographically by a series of distinct dunal systems aligned approximately north-south and extending from the coast to the Darling Scarp. The Quindalup and Spearwood Dune Systems lie closest to the coast, with the Bassendean Dune System further to the east. Wetlands occur in the intertidal depressions within and between these systems. Perry Lakes and Alderbury Reserves lie in an interdunal depression on the Spearwood Dune System.

Churchwood and McArthur (1980) identified the following soil types in the area:

1. Karrakatta – undulating landscape with deep yellow sands over limestone 2. Cottesloe – low hilly landscape with shallow brown sands over limestone, much exposed limestone.

Department of Agriculture and Food (DAFWA 2008) identified three soil subsystems at the site:

1. Peaty clay – dark grey and black, soft, variable organic content, some quartz sand in places or lacustrine origin. 2. Sand – pale and olive yellow, medium to coarse-grained, quartz, traces of feldspar, moderately sorted and of residual origin. 3. Lake – Spearwood wet, lake phase.

The superficial sediments of the Spearwood Dune System comprise aeolian calcernite (reverted Tamala Limestone) and are underlain be leached yellow sands of the Tamala Limestone. These sediments are typically pale brown to yellow calcernite, becoming more calcareous at depth. The sediments may yield large quantities of high quality groundwater and often have a capacity to absorb some contaminants, particularly phosphorus.

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The Reserves lie at an altitude of approximately 6m AHD with a ground surface that is gently undulating with slopes of mostly less than 1o.

Figure 5. Soils of the Swan Coastal Plain Source: Department of Agriculture and Food WA 2015

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9 Water Resources

9.1 Hydrogeology

The Quaternary sediments of the Swan Coastal Plain form a heterogeneous, unconfined aquifer which varies in composition both vertically and laterally. The aquifer is recharged from rainfall and drains laterally to the ocean and the Swan/Canning River System, and vertically to the underlying deep Leederville aquifer. Groundwater also leaves the shallow aquifer by evapotranspiration and extraction via irrigation bores. The combination of topography, sediment thickness and drainage has resulted in the formation of two superficial groundwater mounds, the Gnangara Mound and the Jandakot Mound within the Perth urban area. Both mounds have contributed to Perth’s water supply.

Perry Lakes Reserve lies on the southern boundary of the Gnangara Mound. Regional groundwater flow is to the southwest at an average rate of 50-100m per year. Seasonal water table fluctuations in the vicinity of Perry Lakes occur over the range of approximately 2.5m AHD and 4.0m AHD.

When the water table is higher than the water level of the lakes due to significant rainfall events, groundwater percolates into the lakes along their perimeters and through the lake bottom sediments. When the water level in the lakes is higher than the water table, water discharges from the lakes to the ground water system. The magnitude and direction of this flux depends upon the relative elevations of the lake surface and the local water table, the permeability of the lake bed and adjoining formations and the presence of low permeability layers in the superficial aquifer.

Ground water levels as expressed in this groundwater dependant wetland have decreased over time with pressure from increased extraction and a drying climate.

9.2 Hydrology

Lake Hydrogeology

The Perry Lakes are shallow semi-permanent, freshwater lakes located in a topographical depression within grey and yellow quartz sands of the Swan Coastal Plain. The lakes are surface expressions of the shallow groundwater table. East Lake has a surface area of approximately 67,500m2 (6.75Ha) while West Lake has an area of approximately 59,375m2 (5.94Ha).

The lakes are a modified remnant of a wetland which existed prior to European settlement and originally consisted of four distinct wetlands. Aerial photographs taken in 1953 indicate that the lakes contained abundant emergent vegetation and experienced a regular seasonal cycle of drying and filling (Townley et al., 1995).

During very wet years West Lake expanded to cover the flats which now form Alderbury Reserve and East Lake flooded to an area now occupied by the Perry Lakes Estate. Permanent water only existed in the lakes after 1962 when dredging was conducted during the construction of the Perry Lakes Stadium (Townley et al., 1995). In the last 30 years the impact of a drying climate has resulted in seasonal drying of West Lake. The permanent water in East Lake is maintained using bore water.

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Perry Lakes are considered to be flow-through lakes (groundwater dependant) and represent the most common form of wetland found on the Swan Coastal Plain. The ground water of a flow-through lake flows towards the lake on the up gradient side, generally discharging from the aquifer through the lake bed, close to the up gradient shore. On the down gradient side of the lake, water is recharged to the aquifer through the lake bed, again close to the down gradient shore. The groundwater in this area moves in a south westerly direction.

The Swan River intercepts the Indian Ocean at an oblique angle. Groundwater entering the Perry Lakes sector of the superficial aquifer does so across an extremely small aquifer section between Herdsman Lake and Lake Monger. This water ultimately leaves the aquifer across a much larger section represented by the constant head boundary comprising the Indian Ocean and Swan River estuary. The Perry Lakes sector is therefore a zone of relatively low groundwater flow velocity and low water table gradients (Turner and Rich, 1999).

Water levels in the lakes reflect the groundwater level in the aquifer close to the lakes. In the past when the lakes contained water throughout the year they appear to have functioned as permanent flow-through lakes. Recent declines in ground water levels with increased extraction and a drying climate have resulted in the lakes drying in late spring until replenishment from winter rains.

The level in East Lake is currently maintained between 2.87 and 2.9m AHD through bore water input, however the future Herdsman Drain diversion will reduce the need for this reliance and result in a managed AHD of up to 3.8m in both lakes through an average input of approximately 5GL/day (except during periods of low flow in summer). This depth is regarded as ideal for managing water quality impacts. It will also ensure that the island (AHD 4.0m) in each lake is not inundated and can be used as by local fauna as a refuge.

Surface Catchments and Drainage

The lakes drain a surface catchment covering a total of 459.2ha. Six drains discharge storm water in to the lakes from the surrounding catchment area. The catchment of East Lake generates some surface runoff. Four stormwater outlets carry runoff from sealed areas in the carparks of CSIRO and some suburban streets of Floreat. The majority of paved surfaces in the East Lake catchment including Stephenson Ave, Brockway Road and Underwood Ave are drained by the Water Corporation Subiaco Main Drain which runs to the south of Stephenson Avenue and do not contribute runoff to the lakes (Dames and Moore, 1992).

The West Lake catchment contains a greater area of paved surfaces than that of East Lake including Oceanic Drive and suburban streets in Floreat. The stormwater from these areas enters the lake via a stormwater drain at the northern end. Another smaller drain carries runoff from Perry Lakes Drive into the lake at its western side.

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Figure 6. Catchment areas for Perry Lakes Source: Town of Cambridge

Historical Water Levels

Significant hydrogeological modification of the lakes commenced in the 1950s when open storm water drains were dug into the lakes from new housing estates in Floreat and Wembley. This was followed by the construction of the sports stadium for the 1962 Commonwealth Games. As part of the development the lakes were extensively modified which included dredging and bank reclamation. Extensive grassed areas were established around both lakes and the first bores were established in 1962 for lawn irrigation (Turner and Rich, 1999).

The modifications were carried out at a time of very high groundwater levels. Aerial images taken in 1962 show two oval sheets of water with distinct banks and no emergent vegetation. The lack of safe nesting areas for water birds prompted further modifications which included construction of an island in East Lake around 1984 and deepening and construction of an island in West Lake in the early 1980s.

Drought during the 1970s contributed to a widespread decrease in groundwater levels throughout Perth. Portions of the lake beds became exposed over summer. A drying climate has contributed to an ongoing decline in groundwater and lake levels. Perth City Council resorted to pumping bore water into East Lake to maintain the lake level over summer. This is not a long-term sustainable solution however as it results in a greater head difference between the lake and the aquifer which accelerates seepage from the lake.

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Diversion of stormwater from the Herdsman Main Drain to Perry Lakes via gravity drainage was considered in 1984 however the plan was rejected due to unacceptably high stormwater nutrient levels. Diversion of stormwater from the Herdsman Main Drain was considered again in 2019. Recent options propose managing nutrient levels by diverting water through a nutrient stripping vegetated bund and ongoing water quality monitoring to enable responsive management.

Current Water Levels

East Lake water levels are maintained through pumping of bore water into the lake. Pumping typically occurs between November and April. Over the summer 2019-20 around 75,000kL of water was pumped into East Lake. The level in East Lake is maintained at 2.87 – 2.9 AHD.

West Lake is generally dry for half of the year, from mid-November to May/June and has become severely degraded from weed invasion.

Location of Existing Recharge and Irrigation Bores

There is currently eight production bores surrounding the lakes (see Appendix 9). Four bores service Perry Lakes Reserve, one of which is used to maintain the water level in East Lake during summer. This may not be required once the planned Herdsman Drain stormwater diversion is in place. Three bores service Alderbury Reserve and one bore services Perry Lakes Estate.

Water Quality

Water quality monitoring was undertaken immediately after first flush rainfall events in June 2019 and again at the end of May 2020. Ongoing water quality monitoring is critical for managing water quality and avoiding issues such as algal blooms. The results of the most recent sampling are summarised in the following sections. Surface water quality is compared to the ANZECC 95% trigger levels for toxicants in fresh water ANZECC (2018).

Given the imminent diversion of the stormwater from the Herdsman Main Drain ongoing monitoring of water quality will be required to ensure long term water quality health.

The pH of West Lake ranged from 7.8 – 8.07 indicating neutral to alkaline conditions. The pH of East Lake ranged from 5.9 - 5.97 indicating acidic conditions mostly likely the result of tannins (humic acid) from surrounding vegetation.

The pH of the lakes has a significant impact on the availability and uptake of algal nutrients particularly phosphorous. High pH (above 8 or 9) is associated with high rates of release of phosphorus from lake bed sediments and correlated algal blooms.

Total Dissolved Solids (TDS) provides an indication of the salinity of the water. TDS ranged between 500mg/L and 520mg/L in East Lake and 110mg/L and 330mg/L in the West Lake indicating fresh water conditions. Factors which can influence the salinity of the lakes includes inflow of stormwater, recharge from bores, groundwater quality, evapo-concentration during summer and ingress of seawater.

Eutrophication is a common problem associated with wetlands on the Swan Coastal Plain. It refers to the process of excessive algal production and declining water quality associated with nutrient enrichment. Most Swan Coastal wetlands are vulnerable to eutrophication as they do not have outflows which results in nutrient accumulation.

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Since European settlement there has been significant anthropogenic inputs of nutrients to wetlands through sewage, surface runoff, leaching of nutrients to groundwater from fertilisers applied in agriculture and domestic gardens and leachate from industry and landfill. The porous nature of soils of the Swan Coastal Plain has resulted in many wetlands in the region becoming enriched with nitrogen and phosphorus.

The nutrient of greatest concern is phosphorus. It is the limiting nutrient in algal growth and high levels typically fuel algal blooms. As such it has the greatest capacity to contribute to eutrophication. Phosphorus enters the lakes in winter and becomes quickly bound to sediments. During summer microbiological activity in the sediments increases with warmer temperatures. This creates anaerobic conditions which result in phosphorus release from sediments into the water column where it can fuel algal blooms. Problems associated with algal blooms include deoxygenation which results in fish kills, algal odour, loss of aesthetic appeal, production of toxins, midge swarms, bird deaths through algal toxicity or botulism and potential health risks associated with people or animals coming into contact with water containing toxic algae

Comparison of phosphorus levels with trophic state concentrations indicates that the lakes are mesotrophic. Greater inputs of phosphorus could increase the risk of the eutrophication therefore careful water quality management is essential to maintain healthy water bodies.

The main sources of nutrients to Perry Lakes include storm water runoff, discharge from groundwater through the lake beds, inputs of bore water and direct run off from the immediate surroundings including nutrients from domestic gardens such as fertilisers, compost, manures, animal faeces, leaf litter and other organic materials.

It is important for natural drying of the wetland to occur in order enable nutrients to settle and bind to the sediments. This will reduce the risk of algal blooms. With diversion of storm water from the Herdsman Main Drain water may persist in the lakes preventing drying and binding of nutrients in the sediments. The Town will need to monitor water levels and be aware of the increased risk of algal blooms and eutrophication if drying of the lakes does not occur.

Heavy metals may enter the wetland through stormwater discharge or through groundwater inputs. Generally water bodies with high pH will not release heavy metals into the water column as they bind to the sediment layer. Recent sampling revealed that heavy metals levels generally do not exceed ANZECC guidelines.

The majority of Iron will oxidise to form precipitates becoming available to vegetation through the lake bed sediment layer. This assists with consumption of nitrates and organic carbon which in turn increases plant growth. Iron levels in East Lake exceeded the limit of reporting in the last two rounds of testing (2018 & 2019) however this may be attributed to bore water inputs from the shallow aquifer and may lower over the next few years due to planned increased inputs from stormwater diversion, cessation of bore water inputs and wetland revegetation programs.

The primary vehicle for hydrocarbons entry to the lakes is stormwater run-off from the surrounding road and drain network. The level of total recoverable hydrocarbons (TRH) exceeded the level of reporting in West Lake. TRH has not been detected in samples taken from the Herdsman Drain which will help reduce concentrations of TRH in both lakes once diverted.

Groundwater contamination is a potential source of pesticide traces. Adverse impacts of pesticides include environmental contamination, long-term persistence, bioaccumulation and biomagnification within food chains and impacts on the ecological balance. Trace levels of pesticides have not been detected in either lake.

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Bacterial levels from recent sampling vary widely between the two lakes. Faecal coliform levels in both lakes exceeded the ANZECC (2000) guideline for secondary contact fresh and marine waters. The level in West Lake was particularly high and may be related to dry conditions prior to sampling resulting in high concentrations of bird faeces in first flush rains. The levels in West Lake pose a threat to wildlife and human health however with increased input of water from the Herdsman Drain concentrations will lower as plant diversity and revegetation programs are undertaken.

The sediments of the lakes consist of sand, silt, peat and clay in various compositions and range in thickness from approximately .05m – 1.5m. The rate of accumulation of sediments appears to be low.

It should be noted that diversion of storm water from the Herdsman Main Drain may prevent drying of the lakes in summer and subsequent binding of nutrients in the sediment. Nutrients will remain in the water column which may potentially fuel algal growth and contribute to poor water quality.

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10 Flora

10.1 Original Vegetation

Historical aerial images and other records confirm that Perry Lakes were originally part of a natural wetland system. The lake surrounds were partly cleared with European settlement however complete clearing is believed to occur from 1962. Aerial images prior to 1962 suggest that the lakes supported fringing vegetation which included paperbarks, sedges and reeds as well as semi-aquatic and terrestrial species within the lakes (Dames and Moore, 1992).

10.2 Existing Vegetation Condition

Perry Lakes Reserve is located within Bush Forever Site 312. A flora survey was conducted at Perry Lakes in June 2019. The results are summarised in the sections below.

Vegetation condition was assessed in accordance with the vegetation condition rating scale for the South West and Interzone Botanical Provinces (EPA 2016). The scale consists of six rating levels which relate to the intactness of vegetation as shown in figure 7 below.

Condition South West and Interzone Botanical Provinces Description Pristine Pristine or nearly so, no obvious signs of damage caused by human activities since European settlement Excellent Vegetation structure intact, disturbance affecting individual species and weeds are non-aggressive species. Damage to trees caused by fire, the presence of non-aggressive weeds and occasional vehicle tracks Very Good Vegetation structure altered, obvious signs of disturbance. Disturbance to vegetation structure caused by repeated fires, the presence of some more aggressive weeds, dieback, logging and grazing Good Vegetation structure significantly altered by very obvious signs of multiple disturbances. Retains basic vegetation structure or ability to regenerate it. Disturbance to vegetation structure caused by very frequent fires, the presence of very aggressive weeds, partial clearing, dieback and grazing Degraded Basic vegetation structure severely impacted by disturbance, Scope for regeneration but not to a state approaching good condition without intensive management. Disturbance to vegetation structure caused by very frequent fires, the presence of very aggressive weeds at high density, partial clearing, dieback and grazing. Completely The structure of vegetation is no longer intact and the area is completely Degraded or almost completely without native species. These areas are often describes as ‘parkland cleared’ with the flora comprising weed or crop species with isolated native trees or shrubs. Figure 7: Vegetation condition rating scale for the South West and Interzone Botanical Provinces Source: GHD- Perry Lakes Monitoring Flora and Fauna Baseline Assessment – September 2019

The lakes and surrounding area have been highly modified as a result of historical uses of the lakes, clearing, urban development and changes to the natural hydrology. Vegetation mapping revealed that the site is in a Degraded to Completely Degraded condition due to the extent of weed invasion and the absence of understorey species. Dominant weed species include Cynodon dactylon (couch grass) and Cenchrus clandestinus (kikuyu grass) which dominate the lake bed in both lakes. The presence of Typha orientalis and Typha domingensis, both

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native species, poses a threat to the site as both species are aggressive invaders which can transform wetland ecosystems unless actively managed.

The woodland surrounding the lakes is parkland cleared. It consists of scattered trees dominated by local endemic species – Eucaplyptus rudis, E gomphocephala and Agonis flexuosa and also introduced Eucalyptus species, Pinus species and Melaleuca species.

Vegetation condition of both lakes is shown in figure 8 and appendix 13.

Figure 8. Perry Lakes Reserve Vegetation Condition Source: GHD- Perry Lakes Monitoring Flora and Fauna Baseline Assessment – September 2019

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10.3 Vegetation Types

Eight vegetation types were identified from vegetation mapping across the two lakes and the area immediately surrounding the wetlands as show in figure 8 and appendix 10.

Figure 9. Perry Lakes Reserve Vegetation Type Source: GHD- Perry Lakes Monitoring Flora and Fauna Baseline Assessment – September 2019

Melaleuca species including Melaleuca raphiophylla, M. incana, M. nesophila and M. cuticularis occurring on the lake banks and partially submerged along the lake edges. The understorey has been cleared and is dominated by weed species including Cynodon dactylon (couch grass), Oxalis pes-caprae (soursob) and Hydrocotyle bonariensis (large leaf pennywort).

The area around the lakes is parkland cleared dominated by local endemic species – Eucaplyptus rudis, E gomphocephala and Agonis flexuosa and also introduced Eucalyptus species, Pinus species and Melaleuca species. The understory is predominantly Cenchrus clandestinus (Kikuyu Grass) and Cynodon dactylon (couch grass).

Sedgeland within the lakes include Schoenoplectus tabemaemontani (Grey Club Rush), Cyperus polystachyos (Bunchy Sedge), Typha species (Bull Rush), Baumea articulata (Jointed Rush), Bolboschoenus caldwellii (Marsh Club Rush) and Juncus pallidus (Pale Rush). These Sedgeland communities dominate the fringing open-water areas. Cynodon dactylon (couch grass) is also encroaching between the sedgelands and the margins of the wetlands.

Fringing the lakes are closed forest of Eucalyptus rudis, Agonis flexuosa and Casuarina obesa over a largely bare understorey consisting of patches of dead grass and Hyrdocotyle bonariensis and scattered Juncus pallidus and Cyperus congestus.

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Mixed forest is found on higher ground within the lake margins and consists of native and introduced Eucalyptus (dominated by E. rudis) and Melaleuca species over scattered Juncus pallidus over an understorey dominated by introduced grasses Cynodon dactylon, Cenchrus clandestinus, Lagurus ovatus (Hares Tail Grass).

Scattered mixed trees (predominantly Eucalyptus rudis) over open to scattered sedges of Schoenoplectus tabernaemontani, Juncus pallidus, Typha species and Cyperus congestus over grassland of Cynodon dactylon and Cenchrus clandestinus over open herbland of Oxalis pes-caprae and Hydrocotyle bonariensis.

Submerged Woodland of mixed native and introduced Eucalyptus species (predominantly E. rudis) and Melaleuca rhaphiophylla over scattered sedges of Cyperus congestus and Schoenoplectus tabernaemontani over scattered aquatic plants. The community is found within the seasonally inundated margins between the open water and the direr parkland areas.

Open forest dominated by Eucalyptus rudis, Agonis flexuosa and Melaleuca rhaphiophylla over an understorey dominated by weedy grasses and herbs including Cynodon dactylon, Cenchrus clandestinus, Hyrdocotyle bonariensis, Oxalis per-carprae. This vegetation type occurs on higher ground within the lake margins in waterlogged soils and partially inundated areas.

10.4 Conservation Significant Ecological Communities

The survey identified potentially two threatened ecological communities identified under the Environmental Protection and Biodiversity Conservation Act 1999 (Cth) (EPBC Act) within 5km of the survey area: Banksia Woodlands of the Swan Coastal Plain ecological community (Endangered) and Tuart (Eucalyptus gomphocephala) Woodlands and Forests of the Swan Coastal Plain ecological community (Critically Endangered).

10.5 Flora Diversity

The survey identified a total of 66 flora taxa (including species and varieties) in and around the two lakes representing 29 families and 47 genera. The dominant families recorded include: Myrtaceae – 20 taxa, Cyperaceae – 7 taxa and Fabaceae – 6 taxa.

The flora diversity recorded is not representative of the natural floristic diversity of the local area. The site is significantly degraded from weed invasion and a long history of disturbance including clearing. A comprehensive list of the flora identified in the survey is provided in Appendix 11.

10.6 Introduced Flora

Thirty eight introduced/naturalised flora taxa were recorded in the survey area. One species, Bridal Creeper (Asparagus asparagoides) is listed as a Declared Pest under the Biosecurity and Management Act 2007(BAM Act) and Weeds of National Significance (WoNS).

Many of the introduced flora are invasive environmental weeds which pose a threat to the ecological integrity of Perry Lakes. These weeds outcompete native flora and modify suitable habitat or food resources for native fauna. Ongoing weed control ahead of the diversion of stormwater from the Herdsman Main Drain is necessary to improve ecosystem health and resilience.

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11 Fauna

11.1 Fauna Diversity

The field survey identified 43 fauna species in the survey area including 37 bird, two mammal, three amphibian and one reptile species. Six of the species recorded were introduced. A list of the fauna recorded is provided Appendix 12.

11.2 Conservation significant fauna

There were no threatened or priority fauna identified within the survey area during the field survey. Fifty conservation significant fauna, excluding migratory birds, were identified in desktop searches as potentially occurring in the survey area. Of this fauna five are considered likely or possible to occur in the survey area and surrounding vegetation include, Forest Red- tailed Black Cockatoo (Calyptorhynchus banksii subspecies naso) – Endangered, Carnaby’s Cockatoo, White-tailed Short-billed Black Cockatoo (Calyptorhynchus latirostris) – Endangered, Australasian Bittern (Botaurus poiciloptilus) – Endangered, Peregrine Falcon (Falco peregrinus) – Other Specially Protected Fauna, Blue-billed duck Oxyura australis) – Priority 4.

It was noted that a number of Migratory listed birds (EPBC listed International Agreement, IA) may occasionally visit the area such as common sandpipers (Actitis hypoleucos) and greenshanks (Trings nebularia). The lakes are a known drought refuge for waterbirds. Diversion of stormwater into the lake is likely to support a greater water bird population.

11.3 Birds and other water dependent species

Open freshwater areas and fringing vegetation provide important habitat and food resources for fauna particularly waterbirds, frogs, turtles, fish and invertebrates. The fringing sedgelands provide nursery for fish and breeding habitat for fauna particularly waterbirds such as the Black Swan, Purple Swamphen and Dusky Moorhen.

The wetlands provide suitable habitat for the Australasian Bittern, Peregrine Falcon and a number of migratory birds listed under the EPBC Act and Biodiversity Conservation Act 2016 (WA).

Drying of the lakes over time has resulted in terrestrialisation of the vegetation within the lakes and reduced the suitable habitat for water birds and other water dependent species.

The woodland area surrounding the lakes provides food resources and habitat for a number of bird species particularly the tree canopy and clumps of Melaleuca and Acacia. The Eucalyptus species, particularly Tuart, Marri and Flooded Gum provide foraging, roosting and potentially breeding habitat for the endangered Carnaby’s Cockatoo and Forest Red-tailed Black Cockatoo. These Eucalyptus species also provide suitable habitat for the Peregrine Falcon.

The grasslands areas around the lake periphery may be used as hunting grounds by birds of prey. The lack of understory offers little structural diversity and micro-habitats to support a greater diversity of bird species.

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11.4 Aquatic Invertebrates

A baseline aquatic macroinvertebrate survey of the Perry Lakes was conducted in August 2019. It provides a snapshot of the current diversity and health of the aquatic macroinvertebrates in the lakes. Sampling was undertaken across all available habitats in each lake including open water, Bulrush (Typha orientalis), sedge (Baumea articulata), riparian and storm water inlet. The survey identified five phyla, seven classes, 10 orders and 16 families. The most abundant families are summarised in figure 9 below.

Family Number of individuals Daphiniiae (Cladocera) 4140 Ostracoda 2615 Copepoda 91 Figure 10. Macroinvertebrate Families of Perry Lakes Invertebrate Solutions Pty Ltd - Aquatic Macroinvertebrate baseline monitoring,

The most diverse aquatic assemblage was found within Baumea articulata sedge in East Lake where 13 families were recorded. Ten families were recorded within the riparian habitat in East Lake while eight families each were recorded within the storm water inlet habitats in both lakes. The average family diversity in East Lake across all habitats sampled was 8.6 families while it was 6.6 in West Lake.

Greater family diversity in East Lake may be associated with water quality that is more suited to aquatic macroinvertebrates when compared with West Lake. East Lake water levels are supplemented by bore water which is likely to boost species richness. West Lake dries out in the summer which may explain the lower species count.

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12 Management Strategies

12.1 Water Management

Management Aims and Objectives

The objectives for the management of water quality and lake levels in Perry Lakes include:

1. Enhance water quality in both lakes; 2. Investigate exceedances of ANZECC trigger values to determine causes and implement appropriate management responses to address the exceedances; 3. Improve water levels in both lakes; 4. Manage the lakes as a Conservation Category Wetland; 5. Increase efficiency of Perry Lakes and Alderbury Sportsground irrigation systems; and 6. Educate the community about waterwise irrigation and garden design.

12.1.1 Groundwater

The lakes have been highly modified over time. West Lake in particular has suffered from extensive weed invasion and declining water levels with a drying climate and bore water extraction. East Lake has suffered less decline as it has been artificially maintained during summer as a drought refuge for water birds and to support other fauna such as the South Western Snake-necked Turtle. Improvements in lake levels, weed control and revegetation of the lake bed, edges and buffers, particularly West Lake, will improve water quality and overall wetland health.

The West Lake of Perry Lakes currently dries out in summer. The East Lake level is artificially maintained during summer through bore water pumping.

The water quality of the lakes is generally within ANZECC Guidelines and within the range exhibited by other Perth wetlands. Water quality can be improved by minimising fertiliser application and irrigation of turf areas, frequent street sweeping and encouraging residents to minimise fertilising and irrigation of their gardens. Ongoing water quality monitoring will also aid in identifying any water quality issues and informing management actions. In addition, ongoing macro-invertebrate monitoring may act as an indicator of wetland health.

Management Recommendations

Recommendations include:

1. Divert stormwater from Water Corporations Herdsman Main Drain which currently discharges to the Indian Ocean to improve the water level of the lakes; 2. Continue to undertake a water quality monitoring program as a key indicator of wetland health; 3. Continue to monitor lake water levels; 4. Develop management responses to address any exceedances of ANZECC trigger values 5. Continue to undertake macroinvertebrate sampling as an indicator of wetland health. 6. Implement sediment control at the drainage outlets of each lake 7. Cease bore water supplementation of East Lake if the storm water input is sufficient to maintain water levels over summer. 8. Develop a nutrient and irrigation management plan (NIMP), annual reporting of leaf and soil nutrient levels, water extraction and water quality testing of ground water bores.

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9. Revegetate lake banks and buffers where weeds have been removed to stabilise banks and facilitate nutrient stripping and improved water clarity.

12.1.2 Irrigation

Groundwater and levels have been impacted by bore water use, particularly with the proliferation of private bores. Improvements in irrigation efficiency have assisted in reducing bore water consumption however the impact of a drying climate has continued to put pressure on ground water levels.

Private bores place significant pressure on the superficial aquifer. By continuing to support the Waterwise Council, Golf Course and Pool programs along with regular community workshops and education regarding groundwater efficiency the impacts from abstraction can be reduced.

The current irrigation infrastructure at the site is aged, inefficient and in need of upgrades and redesign. Currently there is a section near Bold Park Drive which is unirrigated and other areas very close to the lake (Buffer areas) are watered with overspray going into the lakes. Irrigation of the lake buffer areas increases the likelihood weed invasion. It is anticipated that by modifying irrigation will also improve turf health, conserve ground water and decrease abstraction.

Management Recommendations

Recommendations include:

1. Reduce areas irrigated within the buffer around the lake; 2. Replace aged irrigation infrastructure with a smart irrigation system; 3. Conduct regular bore and pump maintenance; and 4. Educate the community about waterwise initiatives including efficient irrigation design, soil improvement and low water demand landscaping.

12.2 Flora Management

Management Aims and Objectives

The objectives for the management of flora at Perry Lakes include:

1. Improve the abundance and richness of native endemic floral species of the Lakes; 2. Reduce invasive exotic grasses, herbaceous weeds an woody weeds through targeted chemical weed control and hand weeding; 3. Manage plant pathogens; 4. Improve habitat diversity for local fauna species; and 5. Mitigate risks of fire.

12.2.1 Trees

The site has good cover of semi mature eucalypts including Flooded Gum and Tuarts, and paperbarks fringing the waterbodies which would naturally occur in this environment. Careful consideration needs to be given to placement of new trees to avoid overcrowded or dense canopy cover which can adversely impact turf health, quality and increase weed invasion within turf areas.

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Canopy cover over the lake bodies conversely can increased to reduce impacts from the sunlight on water quality and temperature which can reduce likelihood of eutrophication and botulism outbreaks in the wildlife. However there needs to be careful placement of new trees to ensure areas of open water remain for water birds to land, tortoises and reptiles to bask and wide range of habitats for all fauna

Long-term management focuses on retaining, conserving and enhancing the significant parkland. It includes managing trees to promote sound health, improve public safety and indigenous planting to improve a mixed age class of the urban forest.

Management Recommendations

Recommendations include:

1. Conduct annual visual tree inspections; 2. Develop a Significant Tree Register; 3. Undertake strategic tree planting within the reserve; and 4. Provide avenue street tree planting in surrounding street verges.

12.2.2 Weed and Pathogens

The invasion of weeds is a significant management issue for the wetlands of Perry Lakes and the surrounding area. Invasive weeds out-compete native flora and impact biodiversity values of the lakes. Weeds compete with native plant species for space and moisture and usually do not provide suitable habitat or food resource for native fauna. West Lake in particular has become highly infested with weeds. As a result a significant area of the lake is completely degraded as illustrated by the map of vegetation condition in Appendix 11.

A flora and fauna survey was conducted in 2019 which documented weed species to be targeted. This will assist in identifying weed management priorities. Ongoing weed management and monitoring is required to eradicate weeds and maximise revegetation success. Water levels should be monitored to determine effects on vegetation particularly Eucalyptus rudis.

Mulching is an important part of weed suppression however careful consideration of pathogens such as phytophthora needs to be managed through good hygiene and composting of material.

Management Recommendations

Recommendations include:

1. Undertake weed mapping of the natural areas and update every five years; 2. Ensure regular weed monitoring to track effectiveness; 3. Undertake weed control according to Australian Pesticide and Veterinary Medical Authority (APVMA) and Department of Health guidelines; and 4. Develop a phytophthora management procedure.

12.2.3 Endemic Vegetation

The southern end of the East Lake has some vegetation in reasonable condition as seen in Appendix 13. Much of the remaining wetlands have been degraded due to rapid lowering of water levels resulting in a loss of naturally occurring wetland species. The invasion of weeds

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has not only been exacerbated by irrigation and hydrological changes but also through the loss and lack of buffer vegetation necessary for a healthy Conservation Category Wetland.

Best practice recommends a fifty metre buffer of natural vegetation which encompass the lakes to provide habitat for breeding tortoises, frogs, birds and reptiles. This also has the added effect of reducing weed invasion into the nutrient rich and moist soils which increases weed vigour and germination. However, as the community have been used to open access to the lake edges for a number of decades careful planning of access to the lake surrounds for both conservation and recreation will need to occur.

Sections of the lake buffer should be mulched and planted with low growing floristic vegetation to allow wetland and wildflower views. Installation of limestone paths and lookouts onto the lake edge will provide closer access to the water to retain human connection. Some areas should remain grassed to provide a number of different recreational experiences within the site.

Management Recommendations

Recommendations include:

1. Convert areas of turf within lake buffers to native vegetation; 2. Develop a revegetation plan for Perry Lakes to improve flora species abundance and richness within the wetlands and within the wetland buffer zone; 3. Revegetate the lake beds, banks and buffers to improve species diversity and wetland habitat value; 4. Develop a vegetation monitoring program to track rehabilitation success – including winter and summer photo monitoring; and 5. Undertake vegetation surveys at five year intervals.

12.2.4 Fire

Perry Lakes is adjacent to Bold Park which is identified as a bushfire prone area. As there is a significant amount of irrigated and manicured turf within the site the reserve itself is not considered a bushfire prone site. Once the stormwater diversion project is completed the waterbodies will provide further relief from the risks of fire.

Revegetation planning will need to ensure that a buffer of irrigated turf is provided where practical to help mitigate the risk of uncontrolled fire within the reserve. Roads which surround the waterbodies will act as a fire break and access for any fire suppression work required.

Management Recommendations

Recommendations include:

1. Monitor fuel loads 2. Undertake weed control and slashing of grasses to reduce fuel load 3. Selectively remove dead branches to reduce fuel load but retain some for fauna habitat. 4. Maintain firebreaks between the Reserve and the Perry Lakes Estate

12.3 Fauna Management

Perry Lakes is an important habitat and drought refuge for water birds, turtles, reptiles and frogs. The loss of habitat through drying of the lakes impacts significantly on water bird

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populations. It is recommended that management strategies focus on determining and maintaining the habitat requirements of local bird species. It is also recommended that species information is placed in the notice boards around the lake to educate the community about the habitat and food requirements of species found at the lakes.

Introduced bird species such as rainbow lorikeets can significantly impact on the ecological and recreational values of the reserve by competing with local birds for food and habitat. Monitoring of pest species is recommended to determine impacts on native bird species.

It is also important that nutrient levels in the lakes are regularly monitored to help prevent outbreaks of avian botulism. Signage educating about the impacts of feeding waterbirds should be installed around the lakes to help reduce impacts to water quality. Baseline water quality sampling was undertaken in June 2019. Ongoing water quality and macroinvertebrate monitoring will aid in managing water quality.

Long-neck turtles (Chelodina oblonga) are found within the East Lake at Perry Lakes. Good nesting sites adjacent to the lakes are necessary for breeding. Perry Lakes does not experience the road fatalities of other wetlands due to the abundance of nesting opportunities within the parkland. It is recommended however that the earth banks and gentle slopes are maintained along the shore line with some gaps in the vegetation to facilitate the movement of females for nesting.

Dogs are required to be on leash within the reserve with the exception of the off leash dog exercise area on the east side of Alderbury Reserve. Dogs off lead can interfere with wildlife and other reserve users. As water levels in the lakes increase there may be a need to provide fencing along the buffer edge to stop dogs entering the waterbody. Cats may also impact on native species within the Reserve, particularly birds. It is recommended that the Town continue to raise awareness of responsible dog and cat ownership including registration, sterilisation, microchipping, vaccination and confinement at night.

Management Aims and Objectives

The following management objectives aim to support fauna and improve biodiversity.

1. Undertake measures to support Chelodina colliei (Southwestern Snake-necked Turtle) habitat; 2. Implement measures to support birdlife; 3. Provide a diversity of habitats to support a diverse range of local fauna; and 4. Work with the community and schools to support local faunal biodiversity.

Management Recommendations

Recommendations include:

1. Undertake biennial fauna surveys and compare to baseline fauna survey data; 2. Undertake annual macroinvertebrate surveys as an indicator of wetland health; 3. Assess and ameliorate lake banks to facilitate turtle nesting; 4. Initiate and engage the friends group to monitor turtle nesting and conduct annual surveys of Chelodina colliei; 5. Monitor and control feral pests such as foxes, rabbits, feral cats, lorikeets and honey bees; 6. Monitor and manage mosquito and midge larvae in the Lakes; 7. Enforce the Dog Act and Town of Cambridge Animals Local Law to ensure dog lead compliance in on-lead areas;

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8. Assess the need for fencing between the dog exercise area and lake; and 9. Construct and install fauna attracting structures - insect hotels, bat boxes, bird boxes and Carnaby's Cockatoo nesting hollows

12.4 Cultural and Recreational Facility Management

The major facilities at Perry Lakes include the scout hall, sports pavilion, the skate-park, half- court basketball, fitness equipment, toilets, playgrounds, barbecues, picnic tables, bins and the Alderbury Sportsgrounds which host hockey and cricket clubs. Maintenance of these facilities maximises the recreational experience.

Management Aims and Objectives

The management aims and objectives associated with the cultural and recreational values of Perry Lakes include:

1. Provide appropriate infrastructure that caters for the varied uses of the Reserve; 2. Manage the site as a mixed-use public open space with environmental, cultural, sporting and recreational uses and values; 3. Preserve the wetlands as a Conservation Category Wetland; 4. Recognise the social and cultural values of the Reserve held by the community; and 5. Recognise the Indigenous and European heritage values of the Reserve.

12.4.1 Access

Rationalisation of roads and parking within Perry Lakes Reserve may improve safety and access to the reserve. Wheelchair and pram access to well utilised areas such as barbecues, picnic and playground areas should also be improved to increase activation of the site. Completion of walking trails around both lakes will increase pedestrian use, safety and reduce conflict with vehicles.

Management Recommendations

Recommended actions include:

1. Complete the remaining connections of the internal circuit path as proposed in the Alderbury Sports Ground Masterplan; 2. Provide accessible pathway connections to BBQ, Picnic, Playgrounds and seating within the reserve; 3. Install directional signage to key internal features of the reserve such as Toilets, playgrounds, barbecues and picnic areas, and to key external features such as Bus stops, Floreat Forum and Bold Park; 4. Install site map signs at the main entrances to the reserve identifying key features of the reserve; 5. Regularly update the Perry Lakes display boards with information about the Reserve; and 6. Install viewing platforms and educational signage at key locations at each lake to permit the public to get a closer view and appreciation of the flora and fauna of the wetlands.

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12.4.2 Sport and Recreation

The lakes and surrounding parkland are major passive recreation attractors to the site. The natural environment provides opportunities for nature appreciation while barbecues and playgrounds provide picnic and family recreation opportunities.

Seasonal sports are conducted on the playing fields of Alderbury Reserve. Other sporting opportunities include the skate park and basketball half court located on the edge of Alderbury Reserve, fitness equipment located within Perry Lakes Reserve and the internal roads used for walking, running and cycling.

Now that the development at Perry Lakes Estate is nearing completion the demand on the reserve and its facilities will increase as local resident numbers rise. A range of active recreational opportunities will be needed from formal and informal including organised sports, classes and individual exercise areas. Currently the site is well catered for this range of activities. Additions could include running markers on path network to provide opportunities to time running and cycling within the reserve.

Passive recreation is becoming more important as backyards reduce in size and population increases. Provisions for various play opportunities for young families including dog exercise, larger picnics and social events and possible provisions for alfresco dining provided by food vans on weekends during the warmer weather.

Management Recommendations

Recommended actions include:

1. Explore opportunities to incorporate natureplay into large fig tree near Bold Park Drive 2. Opportunity to create a new BBQ and picnic area northeast of West Lake alongside a new viewing platform. 3. Upgrade the playground south of West Lake to a regional facility, when at end of life. 4. Regularly monitor and maintain recreational infrastructure in accordance with Town of Cambridge asset management policy and procedures; 5. Ensure adequate separation of recreational activities from other uses to avoid conflicts; 6. Maintain the dog off-leash exercise area and continue to enforce dogs on-lead in all other areas; 7. Continue to maintain sports fields in line with best management practices; 8. Regularly monitor and maintain sport infrastructure including the skate park, basketball half-court and exercise equipment; 9. Install new cricket nets as proposed in the Alderbury Sports Ground Masterplan; 10. Line mark a running track with distance markers; and 11. Consider provisions for mobile food vans and al fresco dining facilities.

12.4.3 Community Engagement and Education

Perry Lakes has important education and scientific value as a waterbird habitat and drought refuge. It offers students and the community an opportunity to study a functioning wetland with its complex inter-relationships between flora and fauna. The proposed revegetation and increased natural areas also gives rise to the opportunity of creating a “Friends of Perry Lakes” who will foster the site as part of the Towns “Adopt a Park” program and provide opportunities and access to grants not available to the Town directly.

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It is recommended that the Town encourage schools to use Perry Lakes as a local historical and environmental education site. Display units have been installed at four locations around the main entrances to the reserve, a playground and the dog exercise area. Seasonal information about the history of the lake, the planned storm water diversion and indigenous flora and fauna species are located in each of the units to help educate and inform the community of these values.

Management Recommendations

Recommended actions include:

1. Encourage the establishment of a Perry Lakes Friends Group; 2. Promote events that connect the community with Perry Lakes and foster establishment of the Friends of Perry Lakes; and 3. Encourage schools to get involved with activities at the reserve which could be run in conjunction with the Perry Lakes Friends Group when established.

12.4.4 Cultural Use

Perry Lakes has seen a range of land uses, these include hunting, timber harvesting, farming, quarrying and more recently for public recreation.

Perry Lakes would have been an important meeting and camping place where the Whadjuk Noongar people would stop to eat and rest if they were travelling. It was a very rich place with plentiful vegetation and animals. It didn’t belong to any one group. It was a shared place.

The land was used for timber harvesting, farming and lime quarrying through the 1840’s to early 1900’s by a number of well-known owners including Henry Trigg, Walter Padbury and Joseph Perry. In 1920 it was purchased as public land along with Bold Park and in the early 1960’s was landscaped in preparation for the Empire games which were held in the stadium situated on land which has recently been developed for residential housing.

In the 1970’s through to present day, a number of larger events including Scout Jamborees and Garden Week events have been held at the site. More recently however the site has been used as a regional open space for community gatherings and passive recreation.

Management Recommendations

Recommended actions include:

1. Seek indigenous feedback for the Perry Lakes Management Plan prior to implementation of the plan’s recommended actions; 2. Consider an indigenous arts project at the Reserve; and 3. Include information on Indigenous and European history in display boards and other signage around the Reserve.

13 Implementation Program

The following implementation program addresses the areas requiring ongoing management and tracks works over the next five years. The works have been broken down into the following four areas:

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1. Water Management 2. Flora Management 3. Fauna Management 4. Cultural and Recreational Facility Management

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TOWN OF CAMBRIDGE

PERRY LAKES RESERVE ENVIRONMENTAL MANAGEMENT PLAN 2021-2031 - IMPLEMENTATION PROGRAM

2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 ITE LOC / / / / / / / / / / M No PROPOSED WORKS DETAIL 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031

WATER MANAGEMENT Divert stormwater from Water Corporations Herdsman Main 1 12.1.1 Drain which currently discharges to the Indian Ocean to improve   the water level of the lakes

Continue to undertake a water quality monitoring program as a 2 12.1.1           key indicator of wetland health

3 12.1.1 Continue to monitor lake water levels          

Develop management responses to address any exceedances 4 12.1.1 of ANZECC trigger values

Continue to undertake macroinvertebrate sampling as an 5 12.1.1           indicator of wetland health

6 12.1.1 Implement sediment control at the drainage outlets of each lake     

Cease bore water supplementation of East Lake if the storm 7 12.1.1   water input is sufficient to maintain water levels over summer

Develop a nutrient and irrigation management plan (NIMP), 8 12.1.1 annual reporting of leaf and soil nutrient levels, water extraction   and water quality testing of ground water bores

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Revegetate lake banks and buffers where weeds have been 9 12.1.1 removed to stabilise banks and facilitate nutrient stripping and  improved water clarity

10 12.1.2 Reduce areas irrigated within the buffer around the lake 

Replace aged irrigation infrastructure with a smart irrigation 11 12.1.2  system

12 12.1.2 Conduct regular bore and pump maintenance          

Educate the community about waterwise initiatives including 13 12.1.2 efficient irrigation design, soil improvement and low water           demand landscaping

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TOWN OF CAMBRIDGE

PERRY LAKES RESERVE ENVIRONMENTAL MANAGEMENT PLAN 2021-2031 - IMPLEMENTATION PROGRAM

LO 2021/ 2022/ 2023/ 2024/ 2025/ 2026/ 2027/ 2028/ 2029/ 2030/ ITEM C PROPOSED WORKS DETAIL No 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031

FLORA MANAGEMENT

14 12.2.1 Conduct annual visual tree inspections          

15 12.2.1 Develop a Significant Tree Register 

16 12.2.1 Undertake strategic tree planting within the reserve   

Provide avenue street tree planting in surrounding street 17 12.2.1  verges

Undertake weed mapping of the natural areas and update 18 12.2.2   every five years

19 12.2.2 Ensure regular weed monitoring to track effectiveness          

Undertake weed control according to Australian Pesticide and 20 12.2.2 Veterinary Medical Authority (APVMA) and Department of           Health guidelines

21 12.2.2 Develop a phytophthora management procedure 

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22 12.2.3 Convert areas of turf within lake buffers to native vegetation         

Develop a revegetation plan for Perry Lakes to improve flora 23 12.2.3 species abundance and richness within the wetlands and   within the wetland buffer zone

Revegetate the lake beds, banks and buffers to improve 24 12.2.3    species diversity and wetland habitat value

Develop a vegetation monitoring program to track rehabilitation 25 12.2.3          success – including winter and summer photo monitoring

26 12.2.3 Undertake vegetation surveys at five year intervals  

27 12.2.4 Monitor fuel loads    

Undertake weed control and slashing of grasses to reduce fuel 28 12.2.4           load

Selectively remove dead branches to reduce fuel load but 29 12.2.4      retain some for fauna habitat

Maintain firebreaks between the Reserve and the Perry Lakes 30 12.2.4           Estate

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TOWN OF CAMBRIDGE

PERRY LAKES RESERVE ENVIRONMENTAL MANAGEMENT PLAN 2021-2031 - IMPLEMENTATION PROGRAM

2021/ 2022/ 2023/ 2024/ 2025/ 2026/ 2027/ 2028/ 2029/ 2030/ ITEM LOC No PROPOSED WORKS DETAIL 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031

FAUNA MANAGEMENT

Undertake biennial fauna surveys and compare to baseline 31 12.3      fauna survey data

Undertake annual macroinvertebrate surveys as an indicator 32 12.3           of wetland health

33 12.3 Assess and ameliorate lake banks to facilitate turtle nesting   

Initiate and engage the friends group to monitor turtle 34 12.3        nesting and conduct annual surveys of Chelodina colliei

Monitor and control feral pests such as foxes, rabbits, feral 35 12.3           cats, lorikeets and honey bees

Monitor and manage mosquito and midge larvae in the 36 12.3          Lakes

Enforce the Dog Act and Town of Cambridge Animals Local 37 12.3           Law to ensure dog lead compliance in on-lead areas

Assess the need for fencing between the dog exercise area 38 12.3  and lake

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Construct and install fauna attracting structures - insect 39 12.3 hotels, bat boxes, bird boxes and Carnaby's Cockatoo          nesting hollows

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TOWN OF CAMBRIDGE

PERRY LAKES RESERVE ENVIRONMENTAL MANAGEMENT PLAN 2021-2031 - IMPLEMENTATION PROGRAM

2021 LOC 2022/ 2023/ 2024/ 2025/ 2026/ 2027/ 2028/ 2029/ 2030/ ITEM / No PROPOSED WORKS DETAIL 2023 2024 2025 2026 2027 2028 2029 2030 2031 2022

CULTURAL AND RECREATIONAL FACILITIES

MANAGEMENT

Complete the remaining connections of the internal circuit 40 12.4.1  path as proposed in the Alderbury Sports Ground Masterplan

Provide accessible pathway connections to BBQ, picnic, 41 12.4.1          playgrounds and seating within the reserve

Install directional signage to key internal features of the reserve such as Toilets, playgrounds, barbecues and picnic 42 12.4.1  areas, and to key external features such as Bus stops, Floreat Forum and Bold Park

Install site map signs at the main entrances to the reserve 43 12.4.1  identifying key features of the reserve

Regularly update the Perry Lakes display boards with 44 12.4.1           information about the Reserve

Install viewing platforms and educational signage at key 45 12.4.1 locations at each lake to permit the public to get a closer view   and appreciation of the flora and fauna of the wetlands

Explore opportunities to incorporate natureplay into large fig 46 12.4.2  tree near Bold Park Drive

Opportunity to create a new BBQ and picnic area northeast of 47 12.4.2  West Lake alongside a new viewing platform

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Upgrade the playground south of West Lake to a regional 48 12.4.2  facility, when at end of life.

Regularly monitor and maintain recreational infrastructure in 49 12.4.2 accordance with Town of Cambridge asset management           policy and procedures

Ensure adequate separation of recreational activities from 50 12.4.2           other uses to avoid conflicts

Maintain the dog off-leash exercise area and continue to 51 12.4.2           enforce dogs on-lead in all other areas

Continue to maintain sports fields in line with best 52 12.4.2           management practices

Regularly monitor and maintain sport infrastructure including 53 12.4.2           the skate park, basketball half-court and exercise equipment

Install new cricket nets as proposed in the Alderbury Sports 54 12.4.2  Ground Masterplan

55 12.4.2 Line mark a running track with distance markers 

Consider provisions for mobile food vans and al fresco dining 56 12.4.2  facilities

57 12.4.3 Encourage the establishment of a Perry Lakes Friends Group  

Promote events that connect the community with Perry Lakes 58 12.4.3          and foster establishment of the Friends of Perry Lakes

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Encourage schools to get involved with activities at the 59 12.4.3 reserve which could be run in conjunction with the Perry          Lakes Friends Group when established Seek indigenous feedback for the Perry Lakes Management 60 12.4.4 Plan prior to implementation of the plan’s recommended  actions **

61 12.4.4 Consider an indigenous arts project at the Reserve **  

Include information on Indigenous and European history in 62 12.4.4           display boards and other signage around the Reserve **

Notes: - (**) - denotes projects that have implications under the Aboriginal Heritage Act 1972-1980

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14 Appendices Appendix 1 Perry Lakes and Surrounds

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Appendix 2 Perry Lakes Picnic Facilities

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Appendix 3 Perry Lakes Seating and Tables

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Appendix 4 Perry Lakes Playground and Exercise Facilities

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Appendix 5 Perry Lakes Access

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Appendix 6 Perry Lakes Precinct Facilities

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Appendix 7 Perry Lakes Zoning

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Appendix 8 Legal Context

Perry Lakes is managed within a statutory and policy framework. The applicable legislation, policies and guidelines are summarised in table 1 below.

Table 1. Perry Lakes statutory and policy framework Legislation Policies and Guidelines Relevance

Commonwealth Environmental Protection Threatened species guidelines and Matters of national environmental significant; and Biodiversity information sheets Carnaby’s Cockatoo (Calyptorhynchus latirostris), Conservation Act 1999 Migratory birds information Forest Red-tailed Black Cockatoo (Calyptorhynchus banksii naso), Australasian Bittern (Botaurus poiciloptilus) Tuart (Eucalyptus gomphocephala) Western Australia Aboriginal Heritage Act Perry Lakes is not a registered site however it is listed as an ‘Other 1972 Heritage Place’ ID 3735 as a camp and hunting place. Regulation 10 and Section 18 permits from DPLH are not required Biodiversity Conservation Protection of native flora and fauna Act 2016 Presence of declared rare fauna species Presence of priority 4 listed flora species Biosecurity and Agriculture Declared Plant Control Handbook Control of declared flora (weeds) and fauna organisms – Management Act 2007 West Australian Organism List Asparagus asparagoides is listed as a Declared Pest under the Act and Weeds of National Significance Off label permit use of herbicides Bushfires Act 1954 Reducing the risk of bushfires addressing prevention, control and extinguishment of fires Cat Act 2011 Creates statutory responsibilities for dog Responsibilities of local cat owners relating to registration and owners to register and control their cat/s. control and authority of council to trap and remove roaming cats Implemented at a local level through local cat law

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Conservation and Land Wetlands Conservation Policy for Primary wetland conservation policy for Western Australia Management Act 1984 Western Australia 1997 Dog Act 1976 Creates statutory responsibilities for dog Responsibilities of local dog owners relating to registration, control, owners to register and control their on and off-leash exercise areas and the removal of faecal material dog/s. Implemented at a local level through local dog laws Environmental Protection Designated Conservation Category Prevention of environmental harm Act 1986 Wetlands Protection of wetlands listed in the Geomorphic Wetlands Swan Clearing of Native Vegetation Coastal Plain dataset including requirements relating to filling, Regulations effluent disposal and drainage management – proposed changes EPA Position Statement no.4 must be referred to the EPA for environmental impact assessment Environmental Protection of Wetlands Native vegetation clearing requirements to be adhered to Bush Forever (State Planning Policy 2.8) Bushland Policy for the Perth Metropolitan Region. Health Act 1911 Water quality within the lakes Litter Act 1979 Keep Australia Beautiful initiatives Reduction of litter in the environment Local Government Act 1995 Local Government responsibilities: duty of care and safety Planning Act 2005 Planning Policies Zoning/land purpose State Planning Policy 2 – Environment Protection of natural values through appropriate planning and Natural Resources Policy Bush Forever listing and protection State Planning Policy 2.8 – Bushland Protection of water resources and prevention of impacts to surface Policy for the Perth Metropolitan Region and groundwater Planning Guidelines Prevention of contamination during development activities from Better Urban Water Management ASS Acid Sulphate Soils (ASS) Bush Forever Fact Sheet Local Government Perry Lakes Management Ongoing management of Perry Lakes Plan Town of Cambridge Urban Management of the Town’s urban forest to: Forest Strategy Protect and enhance the urban forest

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To foster public appreciation of the urban forest To ensure the resilience or the urban forest To improve connectivity of the urban forest Town of Cambridge Incorporates protection of natural assets, fostering of green public Sustainability Strategy realms and rehabilitation of natural areas Town of Cambridge Local Perry Lakes zoned ‘Parks and Recreation’ under the Metropolitan Planning Scheme No 1 Region Scheme Protection of Bush Forever sites from clearing and development (Perry Lakes is part of Bush Forever Site- BF 312 which includes Bold Park) WESROC Greening Plan Promotes regional ecological linkages through greening corridors 2002 Animals Local Law Requirements of responsible dog ownership including control of dogs, removal of dog faeces and the provision of dog exercise areas where dogs may be off-leash Requirements of responsible cat ownership including effective control of cats Town of Cambridge Dog Control Policy Provides for dog exercise areas (off-leash). All other areas are No 4.4.1 designated on-leash areas at all times Requirement that dogs must be under effective control at all times and that dog owners must pick up and remove their dog faeces Your Dog and You pamphlet Responsibilities of dog owners Responsible Cat Ownership pamphlet Responsibilities of cat owners

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Appendix 9 Perry Lakes Irrigation

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Appendix 10 Vegetation Type

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Appendix 11 Perry Lakes Flora Species

Family Genus Species Common name Status Aizoaceae Carpobrotus edulis Hottentot Fig Aizoaceae Carpobrotus virescens Coastal Pigface Anacardiaceae Schinus terebinthifolia Brazillian Pepper * Araliaceae Hydrocotyle bonariensis Pennywort * Arecaceae Washingtonia filifera Cotton Palm * Asparagaceae Asparagus asparagoides Bridal Creeper * DP Asphodelaceae Trachyandra divaricata * Asteraceae Cirsium vulgare Spear Thistle * Asteraceae Conyza parva Asteraceae Hypochaeris sp. Catsear * Asteraceae Sonchus oleraceus Common Sowthistle * Asteraceae Symphyotrichum squamatum Bushy Starwort * Casuarinaceae Casuarina obesa Chenopodiaceae Rhagodia baccata Berry Saltbush Cyperaceae Baumea articulata Jointed Rush Cyperaceae Bolboschoenus caldwelli Marsh Club-rush Cyperaceae Cyperus congestus Dense Flat-sedge * Cyperaceae Cyperus polystachyos Bunch Sedge Cyperaceae Ficinia nodosa Knotted Club Rush Cyperaceae Lepidosperma gladiatum Coast Sword Sedge Cyperaceae Lepidosperma longitudinale Cyperaceae Schoenoplectus tabernaemontani Sharpleaf Rush Fabaceae Acacia longifolia * Fabaceae Acacia cyclops Coastal Wattle Fabaceae Acacia lasiocarpa Panjang Fabaceae Acacia rostellifera Summer-scented Wattle Fabaceae Lathyrus tingitanus Tangier Pea * Fabaceae Vicia sativa Common Vetch * Fumariaceae Fumaria capreolata Whiteflower Fumitory * Geraniaceae Pelargonium capitatum Rose Pelargonium * Goodeniaceae Scaevola crassifolia Thick-leaved Scavolea Hemerocallidaceae Dianella revoluta Blueberry Lily Juncaceae Juncus pallidus Pale Rush Malvaceae Brachychiton sp. * Malvaceae Malva sp. Marshmallow Plant * Meliaceae Melia azedarach White Cedar * Myrtaceae Agonis flexuosa WA Peppermint * Myrtaceae Calothamnus quadrifidus Kwowdjard Myrtaceae Calothamnus rupestris Mouse Ears Myrtaceae Corymbia calophylla Marri Myrtaceae Eucalyptus botryoides Swamp Mahogany *

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Myrtaceae Eucalyptus camaldulensis Red River Gum * Myrtaceae Eucalyptus cladocalyx Sugar Gum * Myrtaceae Eucalyptus globulus Tasmanian Blue Gum * Myrtaceae Eucalyptus gomphocephala Tuart Myrtaceae Eucalyptus rudis Flooded Gum Myrtaceae Melaleuca armillaris Bracelet Honey Myrtle Myrtaceae Melaleuca linearifolia Snow in Summer * Myrtaceae Melaleuca citrina * Myrtaceae Melaleuca cuticularis Myrtaceae Melaleuca incana Grey Honeymyrtle Myrtaceae Melaleuca nesophila * Myrtaceae Melaleuca preissiana Stout Paperbark Myrtaceae Melaleuca quinquenervia Broadleaf Paperbark * Myrtaceae Melaleuca rhaphiophylla Swamp Paperbark Myrtaceae Melaleuca viminea subsp. viminea Oxalidaceae Oxalis pes-caprae Soursob * Pinaceae Pinus radiata Monterrey Pine * Poaceae Cenchrus clandestinus Kikuyu Grass * Poaceae Cynodon dactylon Couch * Poaceae Lagurus ovatus Hare's Tail Grass * Polygalaceae Acetosella vulgaris * Phytolaccaceae Phytolacca octandra Red Ink Plant * Salicaceae Salix sp. Willow * Solanaceae Solanum nigrum Black Berry Nightshade * Tropaeolaceae Tropaeolum majus Garden Nasturtium * Typhaceae Typha orientalis Bulrush Zamiaceae Macrozamia riedlei Zamia

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Appendix 12 Perry Lakes Fauna Species Family Genus Species Common name Status Birds Acanthizidae Acanthiza chrysorrhoa Yellow-rumped Thornbill Acanthizidae Gerygone fusca Western Gerygone Acanthizidae Smicrornis brevirostris Weebill Accipitridae Circus approximans Swamp Harrier Acrocephalidae Acrocephalus australis Australian Reed-warbler Anatidae Tadorna tadornoides Australian Shelduck Anatidae Anas superciliosa Pacific Black Duck Anatidae Cygnus atratus Black Swan Anatidae Anas gracilis Grey Teal Ardeidae Ardea novaehollandiae White-faced heron Ardeidae Ardea modesta Great Egret Artamidae Cracticus tiibicen dorsalis Australian Magpie Artamidae Cracticus torquatus Grey Butcherbird Cacatuidae Cacatua sanguinea Little Corella Cacatuidae Eolophus roseicapilla Galah Columbidae Columbia livia Feral Pigeon * Columbidae Streptopelia senegalensis Laughing Dove * Corvidae Corvus coronoides perplexus Australian Raven Falconidae Falco longipennis Hobby Falcon Halcyonidae Dacelo novaequineae Laughing Kookaburra * Maluridae Malurus splendens Splendid Fairy-wren Meliphagidae Anthochaera lunulata Western Little Wattlebird Meliphagidae Anthochaera carunculata Red Wattlebird Meliphagidae Phylidonyris novaehollandiae New Holland Honeyeater Meliphagidae Lichenostomus virescens Singing Honeyeater Meliphagidae Lichmera indistincta Brown Honeyeater Monarchidae Grallina cyanoleuca Magpie-lark Phalacrocoracidae Phalacrocorax sulcirostris Little Black Cormorant Psittacidae Barnadius zonarius Australian Ringneck Psittacidae Trichoglossus haematodus Rainbow Lorikeet * Rallidae Porphyrio porphyrio Purple Swamphen Rallidae Gallinula tenebrosa Dusky Moorhen Rallidae Fulica atra Eurasian Coot Rhipiduridae Rhipidura leucophrys Willie Wagtail Rhipiduridae Rhipidura albiscapa Grey Fantail Threskiornithidae Threskiornis molucca White Ibis Timaliidae Zosterops lateralis Silvereye

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Perry Lakes Management Plan 2021 - 2031

Mammals Canidae Canis domesticus Domestic Dog * Felidae Felis catus Cat * Amphibians Hylidae Litoria adelaidensis Slender Tree Frog Limnodynastidae Lymnodynastes dorsalis Western Banjo Frog Myobatrachidae Crinia insignifera Squelching Froglet Reptiles Cheluidae Chelodina colliei Oblong Turtle

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Perry Lakes Management Plan 2021 - 2031

Appendix 13 Vegetation Condition

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Perry Lakes Management Plan 2021 - 2031

15 References

CSIRO (decreasing rainfall info for SW WA) https://www.csiro.au/en/Research/OandA/Areas/Assessing-our-climate/State-of-the-Climate- 2020/Australias-changing-climate

Department of Agriculture (increasing temperature info for SW WA) https://www.agric.wa.gov.au/climate-change/climate-trends-western- australia#:~:text=Western%20Australia's%20climate%20has%20changed,over%20the%20lower%20 south%2Dwest.

GHD - Perry Lakes Monitoring Flora and Fauna Baseline Assessment – September 2019

GHD - Perry Lakes Water and Sediment Monitoring – March 2021

Invertebrate Solutions Pty Ltd - Aquatic Macroinvertebrate baseline monitoring,

Perry Lakes, Perth, Western Australia - November 2019

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COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 2 TO ITEM CR21.74

Draft Perry Lakes Masterplan 2021-2031

PERRY LAKES MASTERPLAN 2021-2031

ALDERBURY RESERVE

5

6 8 4 9 3

7 8

2 WEST LAKE 11 9 1

9 9 12 6 9 9

9

9

EAST LAKE 1

9

9 9 9 8 9 10

LEGEND New limestone trail New pedestrian pathway New ashpalt pedestrian trail Approximate new lake edge (3.8mAHD) New fence New irrigation New revegetation 0 20 604080 100 N

PLAN KEY 1 Extended water edge through replenishment project to 3.8m AHD 7 Nature play opportunity under existing Fig Tree 2 Unirrigated wetland edge planting 8 New bird watch / lookout structure 3 New shared path to create pedestrian friendly circuit 9 Informal pathways to existing furniture 4 New shared path to create pedestrian friendly circuit (as per Alderbury Sportsground Masterplan) 10 Limestone trail adjoining native plantings 5 New cricket practice nets (as per Alderbury Sportsground Masterplan) 11 New picnic and barbecue facilities 6 New irrigation to entire reserve (including rationalisation around lake edges and and inclusion of 12 New fence to separate dog exercise area from wetland trail section west of West Lake to Bold Park Drive 13 Upgrade playground to regional size

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 4 TO ITEM CR21.75

Lake Monger Pump/Jump Track Concept Design

COMMON GROUND

v

Lake Monger - Jump Line and Pump Track Concept Design March 2021

PROJECT BREIF

Common Ground were engaged by the Town of Cambridge to work with a group of local BMX and Mountain Bike enthusiasts to assist in the development of a community pump / jump track proposed for South East Lake Monger Reserve.

PROJECT SCOPE

Site assesment and evaluation, constraints review and working group workshop 1 preparation.

Attendance at 3 workshops with the working group with concept designs being prepared following each based on discussions.

Final concept preparation following final workshop

Preparation of high level specification for the facility

Cost Estemate for the facility LEGEND

1 SITE LOCATION 2 LEEDERVILLE TOWN SITE 3 LEEDERVILLE SKATEPARK 4 LEEDERVILLE TRAIN STATION 5 BRITANIA BIKE TRACK SCALE NTS @A3

N

MITCHELL FREEWAY 5

LAKE MONGER

1

LAKE MONGER DRIVE

2

4 3

Lake Monger - Jump Line and Pump Track Site Location Plan CD01-01 MITCHELL FREEWAY

LEGEND

1 PUMP TRACK 2 JUMP LINE 3 JUMP LINE START PLATFORM 4 PRIMARY ACCESS PATH 5 PROPOSED NINJA AREA (BY OTHERS) 6 PROPOSED BASKETBALL HALF COURT (BY OTHERS) 7 ADJACENT CONCRETE PATH BY OTHERS LAKE MONGER 8 NEW CAR PARK BY OTHERS 9 NEW TOILET BLOCK BY OTHERS

SCALE 1:1000 @A3

N 6

1

2 5

3 4

8 7

9

LAKE MONGER DRIVE

Lake Monger - Jump Line and Pump Track Site Location Plan - Detail CD01-02 13

14 11

12

6

4 3

4 2 7 4 2

7 2

7 10 12 7 10

2 6 5 7 9

2 1

LEGEND

8 8 1 PRIMARY PLATFORM 2 SECONDARY PLATFORM 3 JUMP LINE START PLATFORM 4 JUMP LINE JUMPS 5 RETURN BERM 6 OPTIONAL WALL RIDE FEATURE 7 JUMP LINE RETURN BERMS 8 BEGINNER LOOP 9 HIPPED ROLLER 10 PRIMARY ACCESS PATH 11 SECONDARY ACCESS PATH 12 ADJACENT CONCRETE PATH BY OTHERS 13 NEW CAR PARK BY OTHERS 14 NEW TOILET BLOCK BY OTHERS

0m 10m

SCALE 1:250 @A3 N

Lake Monger - Jump Line and Pump Track Track Layout & Features CD01-03 CD02

PrecedentLake Monger - Jump Line Imagesand Pump Track

PROJECT BREIF Images on the following pages show similar pump track and jump line features to those proposed for this facility, scale and materials are not necesarily the same. Beginner Loop, Timber Wallride on top of berm Red Asphalt Jump Dwellingup Pump Track, WA Velosolutions, UK Railyard Bikepark USA

Tabletop Jump, tripple Jump Line Pump track return line Omeo Pump Track, VIC Dandenong, VIC Durban

Lake Monger - Jump Line and Pump Track Precedent Track Features CD02-01 Asphalt jump line Asphalt jump line and adjacent pump track Pump track jump line Shephards Bush, WA Shephards Bush, WA Durban

Sandstone Retaining Wall, Festure rocks Bike park, tripple jump line. Endeavour Park Lithgow, NSW Endeavour Park Lithgow, NSW Dandenong, Vic

Lake Monger - Jump Line and Pump Track Precedent Landscape Features CD02-02 CD03

ConceptLake Monger - JumpDevelopment Line and Pump Track

WORKING GROUP WORKSHOPS

The concept design was developed through three community workshops with a working group of 6 young residents of the Town of cambridge.

The following outlines the discussions and concepts developed through each workshop. Jump Line - Most of the YP acknowledged they only ride the jumps and use the pump track as a return, - Table top style dirt jumps, like Kingsley but with rollers to start to set up speed better - Dirt Landings – Hurts less when you fall - Concrete take-offs like Carramar - Tall roll-in for jumps, dirt or wooden structure to make sure you have enough speed - Separate dirt jumps from pump track – stops collisions - YP liked the idea of dirt glue surface. - Acknowledged that scooters need to be considered as well, all YP rode bikes only - Inclusion of a curved wallride feature Pump Track - Open layout like Kingsley - Would be cool to include a ridable rock feature in an area “something you can do tricks on” - Spine berm - Asphalt finish – better grip - Green, Blue and Red lines if possible (Beginner, Intermediate, Advanced) - Want to keep green area somewhat separate - S-berm feature - Possible transfer lines that you can keep discovering - Really liked the red aspect of Dwellingup – “that you can jump or roll” - Join exit berm into the pump track – use tree in on northeast aspect as a central feature to the berm – like Kingsley end berm - One directional return to start mound for jumps General - Include a viewing area to stop congestion on roll in - Include a bike rack for secure storage - Include a bike maintenance area – link

Prelim concept from feedback with young people. Includes, - Blue and red jump line, - One directional return to start mound, - Inclusion of jumps in pump track, multidirectional, (pink) - Return berm from jumps connecting to pump track, - Small beginners loop, (green)

WORKSHOP 1

Lake Monger Pump Track Consultation, 4:00pm – 5:15pm - 14.12.2020 Town of Cambridge Administration Centre Overall the 6 young people (YP) engaged well and an active effort was made to include all YP, especially the youngest who was 10. Encouraged to discuss among themselves what they liked and why to ensure a group direction was set early. A consensus was quickly established and they all agreed that they would like a multipurpose facility including jump lines and a pump track. The jump line would use the straight edge of the proposed carpark as a boundary. YP were given traced A1 - 1:250 scale maps to draw on. All designs were collected along with any notes YP made. Facilitators used final A1 map to draw a final draft from the meeting, including brainstorm notes. (See drawing above) Councillors had minimal inclusion in actual consultation process. They did ask about lighting and were encouraged to think about the additional cost and infrastructure needed and that it would be a council decision to include such infrastructure. Also encouraged to discuss whether night time use was something they wanted – ambient light from freeway may be an influencing factor and lighting will increase user and pedestrian safety at night.

Lake Monger - Jump Line and Pump Track Concept Development Strategies from Workshop 01 CD03-01 user group was not preferable. It was discussed that the nature of the features being proposed was such that they would not be particularly useable by scooters or skateboards so there should not be an ongoing issue/ clash of user groups. YP all agreed that the beginner’s area could be separated from the main track and made a bit more interesting so as to be engaging for younger users for longer before they ventured out onto the main track. It was suggested also that some subtle surface modulation (rockwork or similar) between the beginner’s area and the main track might help with keeping scooter users separated. Some rock work or other rock features were suggested to be included in the main pump track area to add additional interest. A timber wall ride feature to be included on the main return berm was discussed, all agreed they would love to see this included. ToC advised this could be an opportunity for a public art project that the Town would be supportive of. YP all agreed that they would like to see the start mound a little bigger for the jump line with plenty of space for people waiting, perhaps some seating. It was requested that the start mound have a higher roll in section for more advanced users wanting to gain more speed. The profile of the jumps was discussed and agreed that this needed to be designed to more suit MTB (mountain bike) users than BMX. (Kingsley jump line noted as being best example of preferred profiles) Request for bike maintenance stand to be provided was discussed and agreed by all to be desirable.

Aside from the conversation with the YP, ToC recorded the following notes in talking to the parents and councillors in attendance. - Dongara pump track - red section is used by beginners COMMON GROUND Lake Monger - Jump Line and Pump Track 1:200 @A1 - Like the dirt jump sections for separating bikes from scooters Concept Design for discussion - Workshop 2 - Signage is important - Fencing - Separate scooter track (beginners area) to be bigger with flat top middle - Lockers / storage area - Shade at start mound v - Create place for photo opportunities WORKSHOP 2 - Seating opportunities - Wall ride to include art opportunity - Would appreciate site visit to peg site and visualise Lake Monger Pump Track Consultation, Workshop 2, 4:00pm – 5:15pm - 20.01.2021 Town of Cambridge Administration Centre Upon conclusion of the session CG discussed with ToC next steps to be, review of costings Common Ground presented the draft concept plan to the workshop group of the same 6 young people for design proposed followed by further development of the concept to be distributed for final (YP) as attended the first workshop and who developed the initial concept ideas the design was comment as stage 3 of consolation. derived from. See below for concept drawing. The concept provides a main central jump line with pump track elements built into it either side. The pump track acting as both an engaging return to start for the jump line as well as an outer loop and multiple options for the jump line features to be crossed and used in different ways. The whole track is designed with progressively challenging features that can still be ridden by less experienced riders but that become more challenging the faster they are ridden and the higher up the feature riders want to go. The concept was well received by all participants with no major changes requested. The following covers the discussion. Strong preference for dirt landings for the jump line. This was driven as much by the desire to keep scooters off the jumps as it was about the riding surface. Common Ground (CG) and the Town of Cambridge (ToC) noted that while desirable for bike riding users the exclusion of a particular other

Lake Monger - Jump Line and Pump Track Concept Development Strategies from Workshop 01 CD03-02 The profiles of the jumps have been revised to be more MTB specific with usability for upper beginner to advanced riders. All jumps rollable. The junior loop has been increased in size and had rock pitching separation added between it and the jump line return/ pump track. Additional feature rockwork has been added in strategic locations to assist with earthworks/ retaining requirements and provide additional interest/ more natural feel. The concept was well received by all participants with no major changes requested. The following covers the discussion. The desire for strong surveillance/ viewing opportunities was reiterated by the parent group. It was advised that this would be further developed in the detailed design stage and that there would be very good viewing from the proposed new carpark adjacent to the facility that will sit slightly higher than the track/ jumps. Access to the track was noted by ToC to be required to be realigned to come off the concrete path to the south. Access to the start mound from the carpark was discussed and agreed that a thin ‘goat track’ style compacted limestone access could be added directly from the carpark to make this potential desire line not become a maintenance issue. CG advised that the timber wallride feature was not included in the project costing. Counsellors present advised that with the potential for this to also be a public art project that alternative/ additional funding would most likely be possible. CG advised nominal extra cost $10,000 - $15,000 Additional items also requested previously but not shown in concept plan advised by CG to be developed in Detailed Design stage for project.

- Bike maintenance stand - Bike racks - Fencing - Signage COMMON GROUND - Shade LAKE MONGER - JUMP LINE AND PUMP TRACK - CONCEPT 3.2 Upon conclusion of the session CG discussed with ToC next steps to be, finalising concept design package and costing.

v

WORKSHOP 3

Lake Monger Pump Track Consultation, Workshop 3, 4:00pm – 5:00pm - 03.03.2021 Town of Cambridge Administration Centre Common Ground presented the final concept plan to the workshop group of the same 6 young people (YP) as attended the first workshop and who developed the concept ideas the design was derived from.

The final concept plan incorporates all comments from workshop two and has been refined to be within the nominated project budget of $200,000 Bringing the plan to be in budget required a reduction in the overall area of asphalt. This meant removing one of the outer pump track lines previously proposed and consequently some of the riding options for the facility. With the primary requirement of the workshop group being the main jump line and this not being affected by the reduction in overall area the changes were not seen as a major issue. The starting mound for the jump line has been increased in size and had casual seating hangout elements added in the form of rock wo

Lake Monger - Jump Line and Pump Track Concept Development Strategies from Workshop 01 CD03-03 CD04

LakeProject Monger - Jump CostingLine and Pump Track

Opinion of Probable Costs

Project costing based on current market rates calculated from square metre areas from the concept design. COMMON GROUND TRAILS PTY LTD ABN 511 623 52776 ACN 162 352 776 Job

LAKE MONGER - JUMP LINE AND PUMP TRACK - CONCEPT PO box 122 Margaret River WA 6285 OPINION OF PROBABLE COSTS www.commongroundtrails.com [email protected] Date 23/3/21 Basis of Design Scale 500m2 of track

Rev B

ITEM DESCRIPTION UNIT RATE QTY TOTAL (EX GST)

Jump Line Supply and install jump line, including asphalt base course and earthworks m2 $ 450 131 $ 58,950

Jump return line Supply and install jump line return , including asphalt base course and earthworks m2 $ 425 171 $ 72,675

Junior Loop Supply and install junior loop, including asphalt base course and earthworks m2 $ 300 147 $ 44,100

Entry/ access path. Supply and install asphalt path including asphalt base course and earthworks m2 $ 200 49 $ 9,800

Natural Stone Work Supply and install natural stone pitching and feature rock work Item $ 6,000 1 $ 6,000

Drainage Supply and install track drainage Item $ 8,000 1 $ 8,000

Timber and Steel Features Supply & Installation Tiber and steel wall ride feature item $ 15,000 1 Not Included

Construction Total $ 199,525

Further detail can be provided as design and inclusions are developed. No site survey has yet been received by Common Grounds. This OPC is subject to review upon receipt of the site survey from the client.

ASSUMPTIONS EXCLUSIONS Water supply on site GST Site fill not used, TBC Authority Charges Overland Drainage acceptable Geotechnical requirements / investigations Rock excavation if required Sub Grade Improvement if required Site survey if required All landscape works including irrigation

NOTE This estimate is based on currently available industry rates and prices. Trail construction is a specialised trade and costs are prone to fluctuation. Common Ground Trails have based this Opinion of Probable Costs on recent projects in Western Australia This is an opinion of probable costs only, all components of which are subject to escalation in construction, labour and material costs. Prices submitted at tender may vary according to market demand at the time of tender.

Lake Monger - Jump Line and Pump Track Concept Design - Opinion of Probable Cost CD04-01 COMMON GROUND

v Thank you

WA (Margaret River) 69 Bussell Hwy, Margaret River WA 6285 Phone: +61 417 994 366

WA (Collie) 43 Throssell St, Collie WA 6225 Phone: +61 400 363 003

VIC (Woodend) 318 Slatey Creek Road, Woodend, VIC 3442 Phone: +61 419 168 033

​QLD (Miami) Unit 14, 3 Redondo Avenue, Miami, QLD 3442 Phone: +61 431 598 032

Canada (Saskatchewan) 353 4th Avenue, Yorkton, Saskatchewan S3N1B5 Canada, Phone: +61 8 9467 9814

info @ commongroundtrails.com www.commongroundtrails.com.au

David Willcox - Director dave @ commongroundtrails.comLake Monger - Jump Line and Pump Track T: 0417 994 366

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 4 TO ITEM CR21.75

Full feedback schedule

RespondeDo you resWhat is yo What is the age of pump & jump track user? (tick more than 1 box if required) How frequently will you use the track? How satisfied are youWhy? (optional) How satisfied are youWhy? (optional) How satisfied are youWhy? (optional) Response Open-EndN/A 5-10 11-15 16-20 21-30 31-40 41-50 50+ Daily Weekly Monthly On school Rarely Never Other (pleOpen-Ended Respon Open-Ended Response Open-Ended ResponOpen-Ended Response Open-Ended Respon Open-Ended Response 1.28E+10 Yes city beach 5-10 11-15 41-50 Weekly 5 I think there should be an additional pump loop for 4 The beginner loop is very small. It will get congested 6 1.28E+10 Yes Wembley 5-10 Weekly 4 Depends on What material it will be made off? 4 5 1.28E+10 Yes City Beach 5-10 11-15 41-50 Monthly On school holidays 6 Great use of available space, adding value for local f 7 Simple & good learning resource 6 Looks good fun! 1.28E+10 Yes Floreat 11-15 41-50 Monthly 6 6 5 1.28E+10 Yes Wembley 11-15 41-50 Daily WA 6 6 6 1.28E+10 Yes Wembley 5-10 Weekly 5 6 5 1.28E+10 Yes Wembley 11-15 Weekly 5 5 5 1.28E+10 Yes West Leederville 31-40 Monthly 7 6 7 1.27E+10 No nedlands 11-15 Weekly Western Au 5 Needs to have more mountain bike jumps 6 Need to keep small beginner riders totally separate 7 1.27E+10 Yes West Leederville 5-10 Weekly 7 The design looks well thought out and caters for var 7 This looks easy to use for younger riders 7 1.27E+10 Yes Wembley 5-10 Monthly On school holidays 6 I am pleased there is a beginners track to allow you 7 6 1.27E+10 Yes WEST LEEDERVILLE 50+ Never WA 4 4 4 1.27E+10 Yes Floreat 5-10 11-15 Monthly WA 7 Looks like great variety for all ages 7 7 Love this idea. 1.27E+10 No North Perth 5-10 11-15 41-50 Weekly 6 Would just like to make sure the track will cater for 7 6 Would just like to make sure the jump line will cate 1.27E+10 No LEEDERVILLE 11-15 Monthly WA 7 6 7 1.27E+10 Yes Wembley 11-15 16-20 Weekly 7 7 7 1.27E+10 Yes Wembley 5-10 11-15 Weekly 3 Love the idea of a new pump track and associated c 3 Need to make sure there is delineation between the 5 Needs to be dirt only. Better for falls, and more in l 1.27E+10 Yes West Leederville 5-10 Weekly 7 We love riding and scooting and are very keen to ha 7 7 1.27E+10 No Doubleveiw 5-10 31-40 Monthly WA 7 We need more facilities like this! Love it! 7 7 1.27E+10 Yes West LeedeN/A Never Though we 6 It looks like the kids in our area will enjoy this facilit 6 As previous 6 As previous 1.27E+10 Yes Wembely N/A 11-15 16-20 Monthly On school holidays 6 I would suggest that the Jump Start Platform should 6 Great that there is a beginners loop. I would sugges 6 It look great. I would suggest more separation from 1.27E+10 Yes Floreat 5-10 11-15 Monthly On school holidays 6 6 5 1.27E+10 Yes West LeedeN/A Never 0 Where has this idea come from? How were the loca 0 Who will provide the supervision? Who carries the r 0 This layout will completely dominate this area not t 1.27E+10 Yes WEST LEEDERVILLE 5-10 41-50 Daily WA 6 Providing that the track is progressive and will cater 5 As above 6 As above 1.27E+10 Yes Floreat 11-15 Monthly On school holidays 6 4 5 1.27E+10 Yes West Leederville 11-15 16-20 Never 1 1 1 1.27E+10 Yes Floreat 5-10 On school holidays WA 6 Exercise option is well overdue. Cycling is brilliant 7 6 1.27E+10 Yes City Beach 5-10 11-15 Weekly 6 Jumps could be a little larger, or have 2 lines as per 7 4 Refer above 1.27E+10 Yes West Leederville 5-10 31-40 Weekly 7 7 7 1.27E+10 Yes Wembley 5-10 11-15 Weekly 7 Looks great! Can’t wait to take the kids! 7 Good to have a beginner option 7 1.27E+10 Yes Floreat 5-10 Monthly 7 6 7 1.27E+10 Yes Wembley 5-10 11-15 16-20 21-30 Never 4 This is a great idea for the younger people but I don 5 5 1.27E+10 Yes Floreat 5-10 31-40 Monthly WA 7 7 7 1.27E+10 No Doubleview 50+ Daily 2 It's way too small. Forget the beginners loop, baske 2 Kids don't need beginner loops. They learn so quick 2 It's way too small. Even in Balga they have built a ne 1.27E+10 No Beeliar 31-40 Rarely 7 7 7 1.27E+10 No Floreat WA 50+ Weekly Western Au 7 It looks amazing and looks like it will provide challen 5 Again it will depend on rider etiquette and beginner 5 Could be problematic with beginner riders thinking 1.27E+10 No JOONDANNA 21-30 31-40 Weekly Western Au 7 7 7 1.27E+10 No Yokine 5-10 11-15 16-20 21-30 31-40 Weekly 5 Bigger... Bigger is always better and allows more pe 3 beginner can get boring real quickly is all 7 good technical learning 1.27E+10 No Innaloo 41-50 Monthly 7 Between this and the loop on the otherside of the f 7 7 1.27E+10 Yes West Leederville 5-10 31-40 Monthly 4 Pathway 10 is too narrow to allow for two way traff 6 The beginners track will be popular with young kids 5 1.27E+10 No Nedlands 11-15 Daily Weekly 5 There needs to be more big jumps suitable for mou 5 6 1.27E+10 Yes Wembley 11-15 41-50 Monthly 5 5 5 1.27E+10 No Dianella 5-10 11-15 16-20 21-30 31-40 41-50 50+ Weekly 5 Because unlike Dianella that was to be a Jump Track 3 Because unlike Dianella that was to be a Jump Track 6 Thats what we wanted at Dianella before the design 1.27E+10 Yes Floreat 5-10 11-15 Weekly 5 It looks very professional for highly skilled cycle jum 7 Great for first timers. 5 1.27E+10 Yes Wembley 5-10 31-40 Daily Weekly On school holidays 4 Could always be bigger and better. An attraction th 4 Again. Maximise space 4 1.27E+10 Yes West LeedeN/A Never 5 5 5 1.27E+10 No Karrinyup 5-10 11-15 41-50 Weekly Monthly 7 Looks good, jump line with pump features is a winn 7 Bigger loops are great for kids to get started 7 Only question is the transition of the jumps. Some n 1.27E+10 Yes Wembley 5-10 31-40 Weekly 5 Features look fun, good mix of abilities. Would be g 6 6 1.27E+10 Yes City Beach 5-10 11-15 Weekly 7 It's much needed 7 not fussy :) 7 1.27E+10 No North Perth 16-20 41-50 Weekly 6 Could always be bigger with some additional featur 7 5 It would be good to have some variety, it may be lik 1.27E+10 Yes FLOREAT 5-10 11-15 41-50 Monthly On school holidays WA 6 6 6 1.27E+10 Yes West Leederville 5-10 11-15 Monthly 5 Great for what it is. Could be improved with a longe 5 could it be bigger/longer? 6 Not sure how big the jumps are but great to have. 1.27E+10 No Swan View 50+ Rarely Western Au 7 It offers a variety of riding options and it is challeng 7 great little loop, could be longer 7 perfect for the space 1.27E+10 No lathlain 50+ Weekly 5 7 4 the return can be a problem with younger users on 1.27E+10 Yes Wembley 31-40 41-50 Weekly Monthly 7 7 7 1.27E+10 No Tuart hill 21-30 Weekly 6 4 6 Will it be on a slope to enable speed to be generate 1.27E+10 Yes Floreat Weekly Western Au 7 7 7 1.27E+10 Yes Wembley Weekly Western Au 6 Good mix of beginner and advanced 5 5 1.27E+10 Yes West Leederville Daily 7 Good balance, great for learning and progressing 7 Nice and safe 7 Good variety 1.27E+10 Yes City Beach Weekly On school holidays A few time 7 7 7 1.27E+10 No Wembley downs Weekly 7 We need more bike activity’s in the area cos skatep 6 5 1.27E+10 Yes Weekly 7 It seems to have lots of levels for different capabilit 6 6 1.27E+10 Yes Weekly More often 7 Great to see a range of skill levels included and a se 7 A separate beginner loop is good idea for younger k 7 1.27E+10 Yes Monthly 7 7 7 1.27E+10 Yes Weekly 5 6 6 1.27E+10 Unsure Weekly 6 Looks like it has good flow to it and has good transfe 6 5 1.27E+10 No Daily 5 6 5 1.27E+10 Yes Weekly WA 5 I'd like to see an advanced pump track as well 5 5 1.27E+10 Yes Weekly 7 Look good and varied 7 4 They are the same as all the other ones in Perth. Ca 1.27E+10 Yes Weekly When I'm a 7 Because I helped design it and I feel we did a good j 7 Same as above 7 Same as above 1.27E+10 Yes Daily 7 6 7 1.27E+10 Yes Weekly 7 This design incorporates features for both younger 5 Rather basic pump track however it looks to have in 7 Dirt jumps increase in size as the line goes on allow 1.27E+10 Yes Daily 5 5 5 1.27E+10 No Weekly 5 Positives are the inclusion of a jump line for older ki 6 Hard to tell too much from the PDF but the concept 4 Hard to tell much from the topographic picture (jum 1.27E+10 No Weekly On school holidays 7 6 7 1.27E+10 Yes Daily Weekly Monthly On school holidays 7 The images take inspiration from the Shepard’s bus 7 Good that it is separate from older kids track. 7 1.27E+10 Yes Weekly 7 6 6 1.27E+10 Yes Daily 7 Looks like a very unique style of pump and jump tra 6 Good loop for beginners to progress. 6 Very excited and design looks so good. 1.27E+10 Yes Weekly 6 Additional section to cater for beginner riders woul 4 5 1.27E+10 Yes Daily 5 Needs more lines so more kids can use a same time 6 4 One line isn’t enough. 1.27E+10 Yes Monthly 4 3 4 1.27E+10 Yes Weekly Hopefully m 7 It looks really good. To be perfect it would have mu 7 7 To be perfect it would have multiple jump lines to b How satisfied are youWhy? (optional) Do you have any other comments on the pump & jump track design? Open-Ended Respon Open-Ended Response Open-Ended Response 7 I like the wall ride feature. 4 Great location near the lake but next to a busy roadMake sure you choose the right material for the pump track so it is useable in all weather types and not a maintenance nightmare 6 We also need one like this in City Beach area - use tGood you are putting on additional toilets. Herdsman lake is crying out for them too. So awful when you go riding, walking or running there & need the toilet - having to use the bushes is not a good or safe alternative but it has to be done when you are desperate. I can’t believe there are no public toilets or water fountains around the Herdsman! 1 Terrible location. This is a case of stick it as far awayIf the intent is to build a facility for the use of ToC residents then I implore you to reconsider the location. The site selection was based on a very small, hand picked locations designed to achieve this option and prevent any nimby backlash. In fact, if this was located in a centrally accessible area to residents (rather than for Vincent residents) it would be hugely welcom 7 As long as the diamentions are right eg midvale and albany parks , they work..., all tho midvale could have slightly larger berms...Wellington square is way to small and thus unusable and have never returned there... 7 6 7 I think this is a fantastic initiative in a otherwise under-utilised location 4 There should be one in every suburb. It would be good to also build some mountain bike trails in the western suburbs 7 Great location as this area was not optimally used pGreat work for those on the design team! Thank you 3 It’s at the opposite end of the park away from most of the town of Cambridge residential area. It makes is harder for parents to allow children to ride their Allen when older. 1 It is proposed in a small corner of Lake Monger reserve under High voltage power lines. Other areas in Lake Monger reserve would be better suited for this activity 6 I think it is great to bring it to Cambridge, though it is relatively close to the one located on the opposite side of the freeway. Otherwise, it is a good use of space 7 Close to home, convenient bike ride to and from. 7 7 7 Great use of the space. 7 We love riding and scooting and are very keen to have this facility at Lake Monger. 4 This location is a bit hard to get to. It is a busy road, and access would be hard. 6 The location of the track is OK, if it is truly planned fIf the track is truly for local residents and their families (who would most likely walk or ride to the facility), why is there a need for a 60 bay carpark to be included in the scheme, with its entry onto this very busy and congested, already heavily trafficked part of Lake Monger Drive. The traffic impacts of this carpark proposal on existing traffic in Lake Monger Drive and 7 See other comments about the option of designing This is a great idea, there is lots of space around lake Monger. My only concern is that poeple may walk or ride from the car park in to the middle of the pump and jump track. There should be at least a mount or barrier to let people know they a re crossing onto the track 5 Using dead space for great purpose but too close to busy roads and freeway noise and pollution 1 Where was the discussion about a car park of this sI am absolutely shocked at this proposal, more that the tone of your communications suggest it will go ahead following the construction of the car park. I would prefer the Town invest funds in the entry statements and upgraded the verge from Southport to Lake Monger. The current entry is insipid and the verge has been ignored for decades. I will be contacting Co 7 Great location Love it! Just make sure its progressive for all riders and fenced to stop trough traffic and dogs running through for safety reasons (from experience). 7 1 7 No. Just get on with it. We have been to the Barridale St Kingsley Pump and Jump. What a pleasure to see all the youngsters continually using this great facility. The pleasure it brings is obvious. A visit by designers could be very worthwhile 1 Location is a naturally congested traffic point, exiting across a dual lane road and having cyclists near a busy road isn't ideal for riders. Perry lakes would be more convenient and by being located near a skatepark would spread riders across 2 facilities reducing congestion and enabling better utilisation of both facilities. Why would you not do Perry Lakes, location seems poorly considered. 7 7 Can’t wait for the pump/jump tracks (and ninja course) to be completed. Design looks great :) 4 We'd prefer it was in Floreat! 1 The location is not great. Driving in the area is alreaPut the pump and jump in the place where the playground used to be near Grantham street. It’s a great idea though and I hope young cyclists (young toddlers and primary aged) users will get use out of this too. 7 2 Its ok but should be at perry lakes under the trees nLet me help. You obviously have helpers putting their hands up that have no idea. Road riders posing as mountain bikers. Bigger is better. If you want cambridge to benefit,. Don't build a lemon. For proper help 0432064707. 7 Would be great to have a drink fountain close by, bench seating and rubbish bins. 1 I am 'seriously concerned' about the location as any I am very concerned that toilet facilities will be built so close to the pump track given Lake Monga is a well-known ‘beat’ for men wanting to have casual sex in a public place currently in the toilets at the western end near the Speech & Hearing Centre and the children’s fenced playground. This is clearly promoted on a Gay Cruising website (easily found on the interne 7 Nice thought put into progressive learning/development areas for beginners to advanced riders. A wall ride would be a stand out feature if if was included and would attract riders from further away suburbs. 7 We don't have much in the way of these types of faI think it needs to be a bit bigger. I love the idea and am honestly pleased we are just getting on at all and so close to the northern suburbs 7 7 Secondary access path is too narrow as it will be useSomewhere flat and shaded should be provided where participants can rest, hydrate, repair or prepare their bikes away from the start platforms. 5 5 7 Because on the edge of the lycra cyclists area and tEnsure what is designed and approved is what is actually delivered, including the open and flow. 3 6 Design it in mind with more people coming to use and enjoy. 2 I think it is wonderful to have an activity area to get children outdoors. My main concern is the access to the area. As I have mentioned many times via email, Lake Monger Drive is a very busy road and the safety of children crossing crossing it is my main worry. 6 Not too many houses around to complain about peGreat that these facilities are being built 7 7 Great work - would love to see this implemented asap! 7 6 6 As about I would love to see a longer track too, esp in and through the trees. 7 Lake Monger is a popular area that does not cater tI'd like to see more features on the beginner's loop to encourage progression and add value to the trail. These features can be on the side of the trail, with the rider choosing to ride them or stay on the main trail. Features can be fairly low risk and include skinnies, logs, rock gardens, etc 7 Hope it will not be made from clay as it will deteriorate over time, 7 Excited to have one locally! Looks great. Would like to see a skateboard pump track option/consideration towards skateboarders as well. I know HQ is closeby but it would be good for skaters to be able to use the pump track as well :) 7 The area will need some banking and to be built up to allow for speed for the jump section 7 Looks great 6 7 Cleared land, next to the freeway, away from housePlease go ahead with completing this desperately needed facility 4 Would be great to also do something at Perry LakesIt will be great for lots of different levels of users - good that it is quite specific for BMX. 7 6 It would be great to have a shaded seating area/wet weather protection for families to sit around and possibly for birthday parties. Not tiny like the one at Perry Lakes or no covered areas like Leederville. 7 As an advanced MTB rider but intermediate jumper and a Mother to a budding cyclist it would be great to have accessible jumps in Perth. Previous projects (Spearwood pump track) the jumps are far too advanced for the majority and dangerous to try if not skilled enough. There is a need for intermediate jumps so I hope the proposed jump line are table tops so can 7 5 6 Just want some big jumps 6 Make the jump track hopefully large but smooth enough you can roll if not comfortable to clear the jump 7 Please add something for the older kids! 7 Un used spot of land going to good use 5 Because it's in a good spot but it is a bit of a trek for No 7 7 This space has been vacant and underutilized foreveCan only select one age bracket in question 4. Can see this park being used by people of every age, especially with the growth of mountain biking in WA. The Shephards Bush pump track is constantly used by people of all ages so it would be amazing to have a similar pump track locally. 6 7 Despite not living in Cambridge, I am just over the fThis would be the first sanctioned jump line in the inner city suburbs. The illegally built jumps in Britannia and areas of Wembley Downs (just that I know of) are evidence of the demand so I think it will be very popular. I'd love to see it expanded to include a skills park (log rides, small drops etc) maybe as part of a phase 2. Other considerations are shade. It looks ve 5 7 See no. 7 above. It is important for a good solid surface, interesting varied undulations and challenges, coloured age structured circuits (easy, medium, hard) good signage showing circulation direction, coloured circuits and challenges (if this is primarily a bike pump track then no skateboards sign etc.) 7 4 Little bit far away but its all good. Very glad to finally get some riding facilities in the TOC. Hopefully its approved and built very soon. 7 Makes use of space there. Please ensure car park is fenced off (at least on track side) to prevent younger family members wandering into the car park. 7 1 7 Brilliant location, as long as the existing powerlines It's great to build something suitable for teenagers and above. So many playground facilities are built for small children, but older kids and adults still want to play too. med and supported. Great idea, wrong location!

nearby intersections should be examined before such a carpark be considered (as should its potential use for all day parking by commuters using the nearby rail station impacting on availability of bays to track users). Also, there has been no mention of what this facility is to cost the ratepayers. What is the total cost of the facility proposed, including all landscaping, carparking and toilets etc?

ouncillors and the Mayor directly. The Town has already over-invested in upgrading the play area at the SW corner of Lake Monger, which is more than adequate and under-utilised. Where does the underlying business case come for these silly community indilgences?

t without a lot of effort). I am very concerned that the new toilets near the pump track will become yet another location for this to happen at Lake Monga with a convenient car park planned for in the same area. I recently had an incident take place at Lake Monga on the 28th May at 6:13pm that unsettled me enough to report it to Wembley Police where a man exposed himself to me and other females walking the Lake after suns

be enjoyed by the majority. Otherwise this is a great opportunity to get more people on bikes and increased skill levels.

ry exposed to the sun at present. Not the end of the world but it would be good to have some trees around to provide shade especially for the beginner area aimed at younger kids.

COMMUNITY AND RESOURCES MEETING

MONDAY 14 JUNE 2021

ATTACHMENT 3 OF 4 TO ITEM CR21.75

Lake Monger South East Concept Design signage board

LAKE MONGER SOUTH EAST ACTIVATION

As per the Lake Monger Activity Plan the Town of Cambridge is undertaking works to activate the south east area of Lake Monger Reserve with the upgrade of existing Entrance to nature trail Existing exercise equipment to fitness, play and recreation facilities and a new carpark and toilet. be removed Playground facilities are to be improved with a focus on children aged 10 and over. This Pump / Jump Track (future works) Main Lake Monger recreational 6 includes a ‘Ninja’ Obstacle Course and a Pump / Jump Track in future works. pathway 7 A concrete pathway meanders under established eucalyptus trees connecting new 13 Retain existing BBQ and picnic settings to cater for small groups. Existing basketball court will be upgraded to a lighting 3 on 3 court and a new exercise bay will be introduced along the Lake Monger recre- ational pathway. 4 14 5 Universally accessible toilet facilities will feature a stone clad facade. The existing toilet 11 to the east of site is planned to be decommissioned. 12 3 A 50 bay carpark is accessed from Lake Monger Drive and connects key pathway net- works to the toilet, activity node, Lake Monger path and dog exercise area.

The coffee / food van has been located to capture the main Lake Monger path users on

10 an open turf area near the lake foreshore.

9 For more information see the following website or scan the QR Code below:

8 https://www.cambridge.wa.gov.au/Town-Council/Works-Projects/Proposed-works/Lake-Monger-Ar- 13 ea-4-South-East-Activity-Space LOCATION PLAN Tree planting to carpark

Lake Monger 1 Site Location

2 Toilet facilities Ninja obstacle course

PLAN KEY 1 New carpark connecting from Lake Monger Drive 2 New toilet facilities 3 New play elements including ninja obstacle course 4 Existing fort and shade sails to be retained 5 Existing BBQ facilities to be retained 6 New exercise station with bodyweight equipment 7 New 3 on 3 basketball court Pump & Jump Track New Park Furniture 8 Garden and tree planting 9 Concrete footpath connecting new park elements To dog exercise area 10 Coffee / food van location LAKE MONGER DRIVE 11 Pump track beginner loop 12 Jump line and return track 13 Jump line start mound 14 New picnic settings and shade structures

Scan the QR Code for more info. Resurfaced basketball court Coffee / food van Bodyweight exercise equipment

0 2 4 6 8 10

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 4 OF 4 TO ITEM CR21.75

Lake Monger Activity Plan 2020

4 POWIS STREET AREA 1 AREA 3 5 LEGEND 1 RETAINED COMMUNITY GARDEN TREE CANOPY OVER PATHS 15 Additional tree planting to provide shade over the paths 1 PARKING DECOMMISSIONED TOILET as required 2 Demolish or re-purpose once replacement toilets are LAKE MONGER ACTIVITY PLAN 2020 built nearby 16 FLEXIBLE OPEN SPACE AREA Subject to further investigation for use by organised TOILETS PARKING IMPROVEMENTS 2 3 Rationalise parkng as part of Bike Plan path and / or community based sports groups or clubs. Retain kickabout area, goal posts , half court and 0 100M development to improve access and safety flexible event area in the interim 6 3 PICNIC / BARBEQUE 4 PLANNING INVESTIGATION AREA Examine potential for sporting and / or community 17 VERGE PARKING infrastructure Formalise 90 degree parking on the verge (on grass) to help prevent unsafe parking activity and better service park users DODD STREET PLAYGROUND 5 LOOKOUT STRUCTURE AND OUTDOOR LEARNING 18 EXISTING PLAYGROUND Landmark lookout tower able to be seen from Extension and improvements to existing playground and HARDCOURTS freeway with views across Lake to the City. Incorporate picnic areas interpretive signage - cultural , historical and ecological information 19 IMPROVED LANDSCAPING NEAR ROAD VERGE TEMPORARY FOOD Provide attractive buffer AND BEVERAGE PLAYGROUND AND TOILETS OPPORTUNITY 6 LAKE MONGER DRIVE PARKING AND Expand existing playground and provide new toilet 20 PEDESTRIAN CROSSINGS 7 MITCHELL PERMANENT FOOD facilities adjacent Investigate pedestrian crossing options in conjunction AND BEVERAGE (OPTION) 7 CAFÉ - AREA 1 OPTION with parking alterations to improve access and safety Investigate feasibility BOARDWALK 8 PARKLAND ZONE LAKE EDGE REHABILITATION AREA 1 Create clusters of trees to provide natural shade for 21 Continue lake edge rehabilitation with native 8 visitors without obstructing views for residents, with species improving habitats for fauna while maintaining LOOKOUT STRUCTURE open grassy spaces in between. some existing lawn to provide a variety of experiences

DOG EXCERCISE AREA 22 DECOMMISSION EXISTING TOILET AREA 2 Demolish toilet once new toilets are built in Area 4

DUAL USE PATH BOARD WALK SECTIONS LONG LAKE EDGE SHARED PATH 9 23 GREGORY STREET Provide distance markers around the lake perimeter path Deck style promenade with seating, integrated to NATURE WALK Perimeter path FREEWAY 10 ECOZONE PLANTING ECOZONE Rehabilitation plan of planting low shrubs in underutilised edges of between road and path to reduce water AREA 4 EXISTING TREES usage and improve native habitat EXERCISE EQUIPMENT, PLAYGROUND AND TOILET CAFÉ - AREA 2 OPTION 24 11 Equipment for exercise use, expanded and improved Investigate feasibility 9 playground and new toilet facilities 10 AREA 2 n SOCIAL EVENTS AREA 12 Potential to develop social gathering area in conjunction EASTERN CARPARK with Lake Monger Recreation Club building 25 Area that could have up to 50 car bays constructed to 11 replace the central car bays on Lake Monger Drive 13 PLAYGROUND AND TOILETS (pending outcome of review - Refer item 20) 29 New playground and toilet facilities POP UP COFFEE VAN 26 This area could be set aside for a 'pop up' beverage or 14 LAKE MONGER RECREATION CLUB PRECINCT food truck type facility but not intended to be a substantial building structure Working with the Club , develop long term plans for the Facility and surrounds including establishing a DOG EXERCISE AREA 13 'Community Shed', outdoor courts for other sports 27 12 Area that could have fencing and lighting for dog off and cricket nets leash exercise running from early morning to early 14 28 evening AREA 4 REVIEW OF DUAL USE PATH AREA 3 28 Investigate options to provide separate paths or dedicated lanes for commuter cyclists and leisure cyclists 10 30 & pedestrians. Potential for bicycle repair stations along the path 29 REVEGETATED EDGE OF PARK 26 Enhance the vegetated edge along the freeway and investigate new fencing to prevent turtles from leaving the Park onto the Freeway 15 30 PUMP / JUMP TRACK Clay or bitumen surfaced trail with berms and rollers for BMX and junior mountain bikers to provide a fun challenge and help build fundamental riding skills 16 MONGER LAKE 17 19 DRIVE 2020 23 24 33 18 21 22 25 27

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 2 TO ITEM CR21.76

Letter to residents surrounding Roscommon Park

Ref No. 3304937

24 March 2021

«Owners» «ServAddrLine1» «ServAddrLine2»

Dear Resident

PROPOSED FENCING OF ROSCOMMON PARK

The Town of Cambridge has received a federal grant to help stimulate the local economy post-coronavirus. The eligibility criteria for the grant includes improvement to public places such as parks and reserves. A number of projects have been identified as priority projects, including proposed improvements to Roscommon Park.

Roscommon Park has experienced considerable disturbance and damage to bushland due to mountain bike riding. The Town recognises resident concerns regarding the degradation of bushland and safety issues associated with this mountain bike activity.

A number of measures have been undertaken including signage prohibiting riding, placement of obstructions, patrols by the Town’s Rangers and the efforts of residents and Rangers to deter cyclists. Residents have been encouraged to advise the Town when mountain bikers are spotted in the Park. Unfortunately, some of the activity has occurred out of hours and cyclists leave the site immediately when Rangers arrive. Some residents who have asked cyclists not to ride in the Park have received a hostile response.

To address the degradation of this natural bushland and safety issues, the Town is proposing to install a perimeter fence, install some educational signage and change the name of Roscommon Park to Roscommon Nature Reserve. The most effective way to improve conservation values of urban bushland is through education, controlled access and formalised paths. The educational signage, name change and fencing aims to achieve the following outcomes:

• Restrict bike access; • Prevent unauthorised tracks; • Improve safety within and walking around the perimeter of the Park; • Reduce damage to vegetation; • Reduce erosion; • Reduce weed invasion associated with disturbance; and • Improve the biodiversity values of the Park.

It is proposed that a 1.2m high fence is installed and set back from the edge of the road as shown in the enclosed map. Proposed access would be via pedestrian only gates (see Figure 2 enclosed) and a maintenance gate in the location shown in the map.

Subject to the support of local residents, the Town will consider the installation of a conservation style fence (see Figure 1 enclosed), which needs to be constructed prior to the end of the calendar year. Please provide your feedback regarding this proposal by emailing [email protected] with the subject title ‘Roscommon Nature Reserve’ before 12 April 2021. Please include your contact details so we can update you following the consultation. The Town appreciates you taking the time to provide input.

If you have any further queries in relation to this matter please contact Contact Officer on 9347 6Extension.

Yours sincerely

SUE WAITE NATURAL ENVIRONMENT OFFICER

Encl: Fence and Gate Examples Map of Roscommon Park

Figure 1: Conservation fencing

Figure 2: Pedestrian Gate

= pedestrian gate = maintenance access gate

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 2 TO ITEM CR21.76

Leaflet produced by a local resident circulated to residents surrounding Roscommon Park

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 4 TO ITEM CR21.77

Letter of Community Consultation

Ref No. xxxxxx

27 May 2021

Name Address Address Address

Dear Resident

UPDATE - PROPOSED TRAFFIC MANAGEMENT SCHEME ALONG MORAY AVENUE BETWEEN DUMFRIES ROAD AND GRANTHAM STREET, FLOREAT

Following Council’s resolution regarding the above matter at the Council meeting held on 15 December 2020, the Town has now considered two options for traffic treatment on Moray Avenue. The options are as follows:

• OPTION 1: Three Road Humps – Watts Profile; and • OPTION 2: One Chicane & Two Road Humps – Watts Profile

The Town invites you to submit your feedback, indicating your preferred option. A copy of the Concept Plans showing the proposed Traffic Management Schemes for Options 1 and 2 are attached for your reference.

Please provide your feedback regarding the proposed options by emailing [email protected] before 27 June 2021.

If you have any further queries in relation to this matter, please contact Andrew Shorter, Infrastructure Technical Officer on (08) 9347 6000.

Yours sincerely,

ANTHONY BOOTH MANAGER ENGINEERING SERVICES

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 4 TO ITEM CR21.77

Option 1 – Three Watts Profile Treatments

UGP UGP

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 3 OF 4 TO ITEM CR21.77

Option 2 – One Chicane & Two Watts Profile Treatments

UGP UGP

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 4 OF 4 TO ITEM CR21.77

Moray Street Residents Submissions

Respondent Support Option Comments

I object to both traffic treatment options. Traffic treatment is only a point solution for a wider problem and will only divert the traffic issues facing this area of north east Floreat into other streets. I understand the ToC Council is considering the traffic treatment in response to concerns raised by residents of Moray , but this is only addressing their concerns and not taking a holistic approach to the problem. Any calming of Moray will see increased traffic, most likely in Kenmore, Kintyre and Kirkdale as vehicles look to avoid the speed humps in Moray. It may also increase traffic on North Banff. I recommend ToC look at the wider issue of the volume of traffic in this area and ways at reducing it. Anecdotally traffic has increased since the building of Churchlands Green. Regardless, traffic clearly uses the area as a rat run to access suburbs to the north east or south 1 None west of Floreat, and this is an historic problem. With the expansion of surrounding neighbourhoods and vehicle numbers this has simply added to the volume of traffic. The impact of the recent closure of Alumni Terrace access in Churchlands Green is yet to be determined but will likely further add to the problem in NE Floreat. Importantly, the issue is becoming noticeably more critical around the intersection of Ayr, Dumfries and Cargen. Regular car horns highlight near misses with cars failing to stop at the stop signs and cutting corners. Add to this the high levels of foot traffic during school drop off and pick up at Churchlands Primary and it's an accident waiting to happen. Urgent attention is needed by both ToC and City of Stirling in conjunction with MRWA to progress the gazetted roadway (Stephenson Ave by-pass?) to provide vehicles with an alternative route when travelling NE/SW. Reducing traffic numbers to mainly residents will in my opinion see the vehicle risks significantly reduced. Back to Moray Ave, speed bumps and chicanes will not solve the problem but lead to both its manifestation in other roads and/or other negative traffic behaviours in the neighbourhood. The better solution is to remove the cause.

I'm writing with regard to the proposed traffic management scheme on Moray. I appreciate the Town taking the time to consider the issues on Moray Avenue. In specific response to the two proposed options – I do not believe either option will improve the issue on Moray. Moray will remain, by far, the fastest route between Grantham and Pearson. We will continue to receive a significant amount of traffic using our street as a rat-run, speeding 2 None between bumps instead of cruising down our street at speed. The speeding traffic is through-traffic, not residents. The issue requires comprehensive analysis, such as that being completed by the City of Stirling within the Churchlands estate, which is unfortunately redirecting more through-traffic our way.

Our first preference is the previous proposal to widen the park along Moray from corner Dumfries Second best is do nothing 3 None Third best is new Option 1 (three road humps) We don’t support Option 2 (chicane)

I am pleased to provide “feedback “ as I have strong views on this Proposal. Firstly let it be known that I consider both Options as completely unnecessary and no doubt costly. The street is only relatively busy during the school pick up and drop off times of 9 am and 3pm. Clears within half an hour. It is NOT a “rat” run. As mentioned I am AGAINST both Options. However if the Council insists on forcing one of the Options on us please take to account my comments. 4 None Option 1 – 3 x Road Humps. This will increase noise and speeding as drivers brake and then accelerate between humps endeavoring to “catch up “ time. Option 2 – This is worse. Same issues as speed humps plus a dangerous chicane. Drivers will speed through the chicane , testing their driving skills and are at danger of slingshotting off the road and into properties. I would ask the Council to reconsider , save some taxpayer funds , and reject both Options. The road is excellent as it is.

With regards to the letter dated 1st June 2021 regarding proposed traffic management along Moray Ave, we don’t support either option. Neither option addresses the concerns raised by Councillors at the Council meeting from 6 months ago. Option 1 definitely does not allay the concerns raised by Councillors and in fact is basically the same option as that which was not supported at the Council meeting. Speed humps are not a solution – they are an easy bandaid fix requiring no thought but they do not present an appropriate solution for a residential street such as Moray Avenue. Residents will soon get sick of trafficking over them, but more so will get annoyed of the sound of braking and accelerating in the vicinity of the speed humps. This is not appropriate for a residential area. They detract from the street amenity – not only the humps themselves but also the associated signage. The chicane idea in Option 2 is a better solution, but if I was a resident of #42 or #44 I would be annoyed that it restricts access into and out of their driveways. The humps in this option again do not address the concerns raised at the Council meeting. This option is a good start, but not ideal. Why couldn’t a chicane be placed in front of #34 also – 5 None there’s no driveway there and adjacent to another park? Similarly some modifications to the road layout at the intersection of Kenmore Crescent and Moray Avenue to slow traffic would be an ideal opportunity. If I had to choose an option, it would be this one. I sent the following email and attachment to the City during the previous consultation. The points are still relevant. We have never received a response from Council as to why the previous proposal by Council to reduce the width of Moray Avenue adjacent to the Dunblane Road park was never enacted. This would have been a great start and should have been coordinated with the current landscape works as originally planned. There are so many opportunities along Moray Avenue to install speed reduction devices – it just needs some thought, not just taking the easy (and inappropriate) path of installing speed humps. It will be a shame to install speed humps along an Access Road such as Moray Avenue. I implore the Town of Cambridge to think of a better solution than speed humps.

I write to you regarding the concerns related to the flow and speed of traffic on Moray Avenue, Floreat. As a resident on the street, whereby our children attend Churchlands Primary School, I feel that the concern is stemmed from a thoroughfare that has been created or worsened from incoming school traffic seeking alternative routes other than Churchlands Green, and the fact that turning onto Pearson Street is a nightmare. I feel a set of traffic lights at Pearson Street and Cromarty Road will help subside the issue on Moray more so than adding speed humps to the street. Would chicanes or roundabouts not be a more viable solution on our street where there are noticeable areas of free space ie: the vacant space on Dunblane/ Moray as well 6 None as Moray/ Kenmore?? Roundabouts or chicanes here would slow down any speeding traffic as opposed to speed humps down the street. I've noticed the speed humps down streets such as Jersey, and while reducing speed somewhat, I can't say I notice that they make a huge difference. I feel a chicane or roundabout with an established garden would be of more effect, for example like the ones on Marlow Street. The traffic is reduced a lot when school isn't on, and I feel further if there could be more focus on traffic concerns and parking at school on Cromarty Road, where I think a serious accident is imminent because parking is such an issue this would assist in reducing the concerns on Moray Avenue. Respondent Support Option Comments

There is no surban street in Australia that wouldn't benefit from a reduction in traffic volume and speed, Moray Ave is no different. We are, on this occasion, over servicing the squeaky wheel of one resident who is not used to any street traffic and thus overly sensitive to street noise. Be aware that in the unlikely event the council goes against the data obtained and installs speed bumps and or chicanes this same resident will lobby to have them removed as the handful of cars that speed a week will be replaced with increased traffic noise of every car that travels along Moray Ave. I'm grateful for the time and effort being spent by the council on this matter however, as with all decisions that are made on the behalf of others, this decision must be 7 None practical, evidence based and not shift risk or create new risk. Council previously rejected the proposed works and needs to ensure that the data is not ignored and it must be viewed against other similar streets as whilst some cars do travel too fast along Moray, this is no different to any other similar street. When the data does not suggest there is an issue any different to any other similar street and much more dangerous situations exist on a few meters away on Ayr street with people parking and driving on the footpath where kids are walking and riding to the school we have much better places to invest our research and deploy traffic management resources. I wish to lodge my objection to the proposed works as described in letter ref no. 4124067 on the 27th of May 2021.

I reject both option 1 & 2 proposed. I believe the plan has not fully considered the safety of pedestrians and locality of nearby schools. Moray Avenue has a foot path the length of it between Grantham and Dumfries and as such the pedestrian load is higher compared to neighbouring streets that do not have foot paths. I agree that the recorded average speed indicates that speed management is a worthwhile treatment to Moray Avenue (but is this really isolated to Moray Ave only or more widespread and does the council want to set a precedent and have a sped hump jungle like in Wembley) for the safety of pedestrians, cyclists and motorists alike but I disagree with the proposed speed hump/chicane treatment type and placement. 1. Pedestrians: As alluded to in the Council minutes 15/12/2020 the traffic assessment provided thus far has been based on the Austroads Guide to Traffic Management Part 8: Local Area Traffic Management with the 5th factor considered being Presence of vulnerable road users such as pedestrians/cyclists AND the 6th point Activity generators such as schools. To date I have seen traffic surveys completed but I am unaware of how the council has assessed the above points especially vulnerable pedestrians like school students. Noting that school aged children are VERY vulnerable road users and I fail to see how speed humps assists with pedestrian safety with road crossing (for example between Kenmore Cres and Moray Ave or Dunblane Rd and Moray Ave)? I note that there are highschool and primary school aged children using the footpath as pedestrians and cyclists due to Moray Ave, Dumfries and Ayr being too dangerous to ride on. This point leads me into the urgent requirement for Dumfries Rd/Cargen Cres/Ayr st off centre T-intersection requiring works to prevent a vehicle vs. pedestrian accident – a place money could be better spent than on hap-hazard speed bumps 8 None along Moray. My youngest daughter is vision impaired and blind in one eye with very poor depth perception. Admittedly, her ability to cross a road plus or minus a speed hump is reduced but I feel she is an extra vulnerable pedestrian and that speed humps, whilst reducing speed, don’t assist her in any way to safely cross a road. Mid points/islands or roundabouts etc.. with a pedestrian island/half way point are a far better option for all primary school aged children and the elderly alike. The council has an added responsibility to the pedestrians due to the footpath along Moray Avenue in my opinion especially because of the proximity of two primary schools (Newman and Churchlands). I propose that the extension of the footpath occur at Dumfries so that children can cross at the north end of the T-intersection of Dumfires/Moray without having to walk/ride/scoot on the road AND that middle islands are in place for crossing at Cargen Cres/Dumfries/Ayr. The other option is to block Ayr St one way to stop the through traffic from school drop/pick up funnelling the traffic to Crieff St and Kirkdale which have roundabouts already in-situ. Ban cars from parking on Ayr St – multiple times I have had to stop my children from walking on a footpath because a car has pulled into a driveway to park or parked on part of the foot path narrowing the shared pedestrian/cyclist space. Also, given the reported 30% increase in use of Cromarty (verbal from Churchlands PS Principal) that the school 40km/hr zone is extended down Ayr st and flashing signs along Cromarty. Bollards should be installed on the corner footpath of Ayr st and Cromarty Rd as cars are cutting this corner (as evidenced by tyre marks) and to keep

cycling/scooting/walking students safer due to the foot path running up to the road. I urge the council to see the speed management down Moray Ave as a life cycle cost basis rather than just initial construction costs. Surely addressing the arterial road problems of Pearson/Cromarty and Cromarty/Empire in conjunction with Stirling Council is a better outcome in terms of road user and pedestrian safety. Drivers use Moray to avoid Pearson/Cromarty intersection and school load traffic. Saving lives and money I feel is a win- win situation in the future. 2. Intersections: In AusRoads Guide to Traffic Management Part 6 – Intersections it states that a large proportion of road crashes occur at intersections and that the capacity of the road systems is often determined by the capacity of its intersections. I have twice nearly been t-boned at Moray Ave/Dunblane (once travelling in each direction) – driver behaviour at intersections such as these intersections needs addressing. I don’t believe one speed hump 30m prior to the intersection addresses a 4-way, cross intersection where one approach is up a hill and visibility is poor. Not to mention the new works at Dunblane park (for which we are grateful) encourage increased pedestrian use and thus crossing. A single speed bump or chicane in in sufficient and dangerous. A chicane potentially reduces pedestrian visibility also. The council meeting minutes dated 25/8/21 report 4 crashes in five years along Moray Ave but not the location of these crashes? I again allude to the speed hump at 60 Moray Ave (noted this is my house and that I am biased somewhat about speed humps) that I understand that it precedes the intersection of Kenmore however the speed hump is better placed further north at ~number 63/70 Moray Ave where cars speed into the most used part of this intersection (at 45 Moray Ave) and cut the corners. I know of many primary school students who cross at the intersection in front of 45 Moray. Further to this potentially drivers who wish to avoid the speed humps on Moray will divert up Kenmore Cres which is another straight stretch with multiple cross intersections where pedestrians have no choice but to walk on the road at times due to no foot path. In effect just shuffling the problem and risk to an adjacent street. Again, where do the speed humps then end. Driver behaviour needs management here. I propose that council re-evaluates the safety of the intersections and if the proposed speed management treatments are the safest option for not only reducing vehicle speed but addressing driver and pedestrian behaviour. I ask that all intersections that lead from Cromarty Rd and the primary school are considered to ensure that appropriate pedestrian facilities are provided. Taking into account the types of pedestrians and the fact that there are minimal safe crossing facilities. I am fearful of a child vs. car scenario especially with the increased driver frustration associated with Cromarty road. I understand budget constraints but what price does Cambridge council put on our kids safety?

3. Environmental: I decline the proposed speed hump placement out the front of 60 Moray Ave. Speed humps have been shown to increase vehicle damage including wear and tear to brakes, tyres and internal suspension components. We will have to drive over and reverse over the proposed speed hump multiple times per day just to get in and out of our house. Lighting would also need addressing as currently the placement of said speed hump is between two street lamps and thus has poor lighting. The environment also suffers with increased noise and car emissions. The friction generated when tyres hit the speed hump cause accelerated vehicle particulate matter and emissions which can cause breathing problems (household of asthmatics here and our children play out the front on occasion). Chicanes are also dangerous for cars that may lose control and drive into our front yard – like I said my children often play with neighbouring children at the front. Flashing signs that give a happy face or sad face have been used in other suburbs with good effect and change driver behaviour too! Round abouts or median strips also have the same effect. Aesthetically speed humps are the least desirable and Cambridge council prides itself on the green nature of Floreat in particular. Why should residents of Moray be exposed to aesthetic, environmental and safety negatives because the council refuses to pay for more expensive, just as effective speed management options. Those residents (all 13 of the 54 surveyed residents) that are in favour of speed humps are welcome to have them at the front of their houses. The surveys have had poor response I might add and that the vocal minority seem to have unequal sway over the council of past??? I think you will find it is not the speed they worry about but the desire to reduce vehicle numbers down Moray Ave which, I believe is acceptable according to surveys? I sat in Wembley last week near multiple watts profile speed humps and cars just sped between the humps or hit them at a speed greater than 30km/hr. Acceleration/deceleration noise was less than suspension and tyre impact noise but still noisy! I thank you for your time in my very considered response. I am most definitely in support of speed management for safety of motorists, cyclists and pedestrians but disagree with the current speed hump only plan and in particular the speed hump at 60 Moray Ave. There is a more systemic problem here that needs addressing for the most safety inclusive plan for the area north of Moray Ave towards the primary school.

9 1 Further to correspondence from council dated 27 May, and traffic treatment to Moray Avenue. Hate both options, but if I have to pick - prefer Option 1. Respondent Support Option Comments

As I have previously outlined to Town of Cambridge, our preferred option is to genuinely prioritise and improve safety on Moray Avenue by reducing non-local through traffic. We feel there are some superior options available to the council that can promptly resolve the critical issues on our street of excessive volume and speed of motorists (from largely out of area) on a local residential street, without negatively impacting other surrounding streets. We propose a preferred solution that is highly cost effective: Install a median strip directly across Moray Avenue at dunblane rd, essentially separating the street into Moray north and Moray south. This would create a left turn only at dunblane rd when travelling north on Moray Avenue, removing the direct access to Pearson st from Moray Avenue via dunblane rd (rat run). If this occurs, alternate streets to potentially access Pearson st northbound from Grantham st (kirkdale Ave, kenmore crescent) become far less attractive as there is no longer a direct route to Pearson st (lots of stop signs, lots of turns, and no long straight roads to speed on). 10 1 This would also mean that south bound Moray Ave traffic currently using our local street to access Grantham st (mainly from city of Stirling) will instead be faced with a variety of slow narrow residential streets that are well designed to keep traffic speed low and are not rat run options (eg kintyre, Kenmore, dunblane, kirkdale, Kinross, comrie etc). As a result the majority of out of area traffic will select Cromarty Rd and Empire Ave to access Grantham st/the boulevard which is clearly the preferred option for local residents. We propose that the option of separating Moray avenue traffic flow should be trialled by the town of Cambridge. This will determine it’s effect and then ToC can evaluate if the change meets the satisfaction of local residents both from Moray Avenue and surrounding streets. I would also be confident this is a more cost effective option than those currently proposed. **Finally, of the two currently proposed options for traffic management of Moray Avenue Floreat, our preference is Option 1 with 3 x road humps. As per the above we don’t feel these will adequately solve the issues our street currently faces and we hope you consider the option instead proposed above.

11 1 My preference is OPTION 1.

We support an initiative to slow traffic along Moray and prefer Option 1: Three Road Humps. However, we are wondering if the road hump located outside number 60 Moray could be moved closer to the intersection of Dumfries? Cars cut the corner when they enter 12 1 Moray from Dumfries by driving on the wrong side of the road and across the "island" which is dangerous for the children that cross there every morning and are not expecting an illegal move. Perhaps a road hump within viewing of the intersection would have the dual benefit of deterring this driver behaviour and interrupting the acceleration process.

13 1 Preferred option - Option 1

When Edith Cowan university-chuchlands campus closed there was a panic because There would be a vast amount of extra traffic from the new housing estate that would use Moray Avenue as a through road. Everyone had their fears allayed as this made no real impact on perceived traffic numbers so any changes would have been a wasted exercise. I feel the same thing is happening now. There are ten entrances/exits coming onto the 800 metres of Moray Avenue, so there are very few instances or opportunities for drivers to be able to safely speed down the street. There has been an idea of speed humps or stop signs or other calming devices added. I fervently believe any of these would prove problematic and even dangerous to the residences to solve a problem that doesn’t exist. The only angst or horn blowing I hear from neighbours is from cars heading west down Moray and completely cutting the corner to turn right down Dunblane as this is blind for cars coming up Dunblane road. I would like to suggest teardrop islands at this intersection, the same as on the corner of Moray and Peebles road. These work so well there and would solve this problem and would also serve the purpose of slowing traffic in both directions on Moray. We are very fortunate to have wide verges and a safe footpath going the entire length of Moray Avenue. It seems sometime since we’ve noticed children playing on the verge. We also have an abundance of playgrounds within 150 metres in any direction from Dunblane Park so completely unnecessary to add any more. >>> I have previously 14 1 addressed my very real concerns regarding the traffic management of Moray Avenue. However, I have not seen any acknowledgment that my correspondence was ever received. Moray Avenue is 800 metres long with 10 exit/entrances leading into it so there are very few opportunities for anyone to speed and definitely does not warrant a chicane nor speed humps. Driving west to east along Moray approaching Dunblane Rd intersection the road is flat with perfect vision. However driving east to west the lay of the road has a slight rise which renders a blind spot for cars turning right down Dunblane road. Of the 6/7 “incidents” EVERY one has been caused by traffic travelling west up Moray and turning right down Dunblane, and as the vehicles travelling up Dunblane approach the intersection they can’t be seen by cars who are often unaware they proceed to cut that corner. Any angst, clipping of cars, or near misses are caused by the above scenario. To solve this issue and if everyone has decided on speed humps then so be it. However I strongly believe the middle one on Moray Avenue should be east of that Moray Avenue & Dunblane Road intersection. Thankyou for giving me the opportunity to forward these comments and I hope you will give them your consideration. Please phone me if you require any clarification.

15 1 I support Option 1 with 3 road humps.

16 1 My preferred option is OPTION 1: Three Road Humps- Watts Profile.

17 1 Prefer Option 1: Three Road Humps.

Thank you for addressing the ongoing speeding issue along Moray Avenue, I know the council has been working tirelessly on the issue. I favour Option 1 : Three Road Humps for the following reasons:

• They are proven to reduce speeds (dependent on the spacing of an adequate number of humps); • They discourage through-traffic/rat-running; 18 1 • They are quieter than rubber speed cushion installations.

I also believe that 3 speed bumps will be an adequate number to deter vehicles from speeding and using our street as a rat-run, as opposed to only 2 speed bumps and a chicane, especially given the 700-metre length of Moray. It would be great to see Moray Avenue and the intersection of Dunblane be turned into a 'left turn only' from both directions to stop the rat run completely, as other residents have suggested, however I'm grateful with the Council's decision to implement any speed reducing and traffic calming measures.

19 1 I support OPTION 1 on the proposal

20 2 Prefer option 2. Respondent Support Option Comments

Thanks for this update ref 4124067. We do appreciate the opportunity to comment. I’ll cover it with 2 points. 1/ For us, option 2 would be the preferred version. 21 2 2/ We see the traffic nearly every day and at all times of the day. Really, we are of the opinion that this is a case of spending money for the sake of spending money. We say this because since the University moved, there really has been a significant decrease in traffic and speeds definitely much lower without the uni students. We did want to make the comment point 2, as we Just can’t understand why this is happening and how it can be justified. Thanks for taking our input’s.

Further to your recent correspondence please note our preference for option 2. One chicane and 2 x Watts Profile speed humps. However given the recent changes to traffic in the Churchlands estate I think it would be prudent for the council to determine how it best addresses the outcome from Stirling council first before proceeding with any works, as the works that Cambridge may choose to proceed post Stirlings deliberations with may have an impact on the traffic volumes and speeds on Moray. I have for consistency positioned the best outcome as an overall traffic management strategy for the area including other streets including Moray 22 2 Dumblane Ayr Crieff Cromarty Given we feel that most of the traffic movement is "rat Running" a solution like Ferndale, Abordale and Leichendale with left hand turn only would be preferable.

Prefer option 2, because we believe Three Road Humps will be enough to slow down traffic. I like spaciousness of Moray Ave, and we think that Chicane of Option 2 will ruin 23 2 the appeal of the road. Thank you for your consideration.

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 3 TO ITEM CR21.78

Asset Services Works Program 2020-2021

Project Tracking

Actual + Account Code Description Risk Major/Minor Scheduled Start Scheduled Finish Budget Actuals Commitments Variance % Var Overall Status Comments Commitments

C0655 Lake Monger Community Shed+B4:L41 2 ‐ High Major July 20 October 21 $1,497,500 $1,263,811 $51,208 $1,315,019 $182,481 88% Carry Forward remaining internal facility installation and final settlement for the architecht C1595 South City Beach Kiosk ‐ Concrete roof repairs 2 ‐ High Major December 20 May 21 $517,000 $295,510 $0 $295,510 $221,490 57% Complete Concept design options will be discussed in Design Review Panel in June $20K wil be required to finish the signage design and installation and $15K for electrical Wembley Golf Course ‐ Machinery Shed 2 ‐ High Major July 20 TBC $728,000 $779,436 $14,228 $793,664 ‐$65,664 109% Carry Forward C0425 as per the report C2450 Perry Lakes Reserve Toilets ‐ Install new ATU 3 ‐ Medium Minor $40,000 $36,196 $0 $36,196 $3,804 90% Complete C2564 Matthews Netball Centre ‐ Security Lighting 3 ‐ Medium Minor January 20 July 20 $0 $0 $0 $0 $0 0% Cancelled Completed in 19/20 C2569 Sydney Cheek Pavilion ‐ Upgrade Kitchen 3 ‐ Medium Minor March 21 April 21 $20,000 $20,000 $0 $20,000 $0 100% Complete the invoices will be paid in May work is almost finished . PC is planned to be in July. The commitment cost should be Perth Netball Association‐Conversion of court install light 3 ‐ Medium Minor January 21 September 21 $90,000 $71,541 $16,349 $87,890 $2,110 98% Carry Forward C1564 carried forward. C3576 Cambridge Bowling Club ‐ Replace Green Shades 3 ‐ Medium $0 $0 $0 $0 $0 0% Complete C2451 Lake Monger Drive South East ‐ Relocate Public toilet 3 ‐ Medium Minor January 21 July 21 $250,000 $29,861 $206,521 $236,382 $13,618 95% Carry Forward Construction underway C4573 City Beach Tennis Club ‐ Electrical Site Main Switchboard 3 ‐ Medium Minor October 20 November 20 $24,500 $21,838 $0 $21,838 $2,662 89% Complete C4596 Floreat Café ‐ Refurbishment 4 ‐ Low Minor July 20 September 20 $160,000 $155,793 $0 $155,793 $4,207 97% Complete Completed in 19/20 C3575 Reabold Tennis Club ‐ embankment retaining and landscaping 3 ‐ Medium Minor January 21 August 21 $82,000 $12,141 $86,948 $99,090 ‐$17,090 121% Carry Forward Works were started commence Works were awarded‐ Commencing mid June 2021. The Town has received $400K grant Alderbury Sportsground Pavilion ‐ Replace Toilets and Change 2 ‐ High Major June 21 February 22 $1,470,000 $138,472 $1,501,474 $1,639,946 ‐$169,946 112% Carry Forward C2435 for this project The remaining budget was carried forwarded to the next financial year to cover Office Admin Building ‐ Furniture Upgrade 4 ‐ Low Minor June 21 January 22 $20,000 $0 $11,270 $11,270 $8,730 56% Carry Forward layout design Stage Two (Concept Designs). The estimated variation is $10K to completed Stage 2 design. This will be requested during budget review. C4421 C3411 Leederville Town Hall ‐ Timber Stage Flooring 3 ‐ Medium Minor December 20 May 21 $25,000 $18,918 $0 $18,918 $6,082 76% Complete Bold Park Aquatic Centre ‐ Shades 2 ‐ High Minor $33,000 $5,235 $24,154 $29,389 $3,611 89% Carry Forward Project Cancelled – Budget Rolled Over to BPAC – Pool Maintenance 5000‐2211‐2573 C8400 C2582 Holyrood Park Pavilion ‐ Air Conditioning 4 ‐ Low Minor October 20 November 20 $5,000 $6,554 $0 $6,554 ‐$1,554 131% Complete

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 3 TO ITEM CR21.78

Engineering Services Works Program 2020-2021

Actuals + Project Code Description Risk Classifcation Scheduled Start Scheduled Finish Budget Actuals Commitments Variance Var % Overall Status Comments Commitments C0001 The Boulevard (Cambridge ‐ Selby) 4 ‐ Low Minor November 20 December 20 $134,900 $88,852 $0 $88,852 $46,048 66% Complete MRRG Grant C0238 Collier Street (Daglish ‐ Herdsman) 1 ‐ Extreme Major October 20 October 20 $86,400 $79,754 $0 $79,754 $6,646 92% Complete C0282 Antrim St (Coldstream ‐ Hann) 2 ‐ High Major January 21 January 21 $11,100 $18,499 $0 $18,499 ‐$7,399 167% Complete C0301 Oceanic Drive EB (Bold Park ‐ Tullow) 4 ‐ Low Major October 20 October 20 $99,100 $103,587 $0 $103,587 ‐$4,487 105% Complete This project has now been modified to a proposed A‐Grade childerns Guard Crossing. Approvals received from MRWA and Crossing Committee. Recommendation received by West Leederville RPG. C0304 Railway Parade ‐ Signalised Pedestrian Crossing 2 ‐ High Major May 21 May 21 $124,900 $39,581 $6,804 $46,385 $78,515 37% Complete Construction to commence on 3 May and bulk of works completed by 7 May with clean up and finishing by 21 May. Awaiting MRWA line marking C0703 Cambridge St (Connolly ‐ Joseph) 2 ‐ High Major May 21 October 21 $0 $2,197 $0 $2,197 ‐$2,197 0% Carry Forward After reconstruction works ‐ September/October 2021 C0826 Oceanic Drive (Tumut ‐ West Coast Hwy) 2 ‐ High Major February 21 February 21 $27,300 $16,597 $0 $16,597 $10,703 61% Complete Shared path resurfacing 300m Pending information from Water Corporation on their renewal project for the replacement of water pipe/sewer C0827 Town of Cambridge ‐ Bus Shelters 3 ‐ Medium Major June 21 July 21 $80,000 $19,381 $0 $19,381 $60,619 24% Carry Forward Coordinator Design is awaiting the next round of numbers for bus stop passenger ingress. Once received, stops will be identified and shelters replaced where needed. Asphalt humps at start and finish of lanes to slow vehicles prior to crossing footpath at each end. C0832 Speed humps in lanes ‐ Install small humps or speed cushion 2 ‐ High Major March 21 January 22 $0 $10,571 $0 $10,571 ‐$10,571 0% Complete Last year of program??? Works Coordinator to identify lanes and hump locations. C1167 Ulster Road ‐ The Boulevard Intersection 2 ‐ High Minor April 21 May 21 $59,500 $39,955 $6,186 $46,141 $13,359 78% Complete Bulk of works are complete. Just site clean up and some minor remedial work. Concept for redesign has been completed. Waiting on approval to proceed. Will be issued to C1241 Denton St ‐ widen road to provide parking 3 ‐ Medium Major February 21 April 21 $89,200 $789 $152 $940 $88,260 1% Carry Forward TechSands C1301 Oceanic Drive (Sunnyside ‐ Cale) 3 ‐ Medium Major July 20 December 20 $0 $4,295 $0 $4,295 ‐$4,295 0% Complete 2019 project carry over. C1307 Harborne St SB (Kidson ‐ Salvado) 3 ‐ Medium Major January 21 January 21 $95,000 $45,056 $2,277 $47,333 $47,667 50% Complete C1814 City Beach Precinct ‐ Challenger Pde Pedestrian Paths & Cros 4 ‐ Low Minor October 20 December 20 $52,500 $48,304 $901 $49,204 $3,296 94% Complete Line marking required C1826 Oceanic Drive (Marapana ‐ Tumut) 4 ‐ Low Minor October 20 February 21 $27,300 $17,152 $0 $17,152 $10,148 63% Complete Completed with overexpenditure of about $30 ‐ 40,000 due to landscaping and reticulation and C2130 Challenger Parade Pedestrian Crossing and Traffic Calming 4 ‐ Low Minor October 20 December 21 $168,700 $130,549 $637 $131,186 $37,514 78% Complete extra works. Have spare funds in the Car Park section below Fred Burton car‐park. C2141 Stephenson Ave ‐ Montgomery Dr 4 ‐ Low Minor August 20 September 20 $0 $9,259 $4,539 $13,798 ‐$13,798 0% Complete Blackspot Grant project. All claims completed. C2216 Peebles/Moray ‐ Traffic Islands 4 ‐ Low Minor October 20 November 20 $45,100 $54,832 $0 $54,832 ‐$9,732 122% Complete Completed and line marked. Installed soakwells with side entry entries to capture leaves and twigs and protect the downstream C2224 Scaddan St intersection stage 22 ‐ High Minor March 20 December 20 $65,800 $36,280 $0 $36,280 $29,520 55% Complete drainage grate from blockage with debris during storms See Dodd Street above. Completed main section with Bike Grant in 2019/20. Balance of funds C2247 Powis Street (Powis ‐ Lake Monger) 4 ‐ Low Minor August 20 September 20 $97,400 $48,110 $0 $48,110 $49,290 49% Complete possibly intended for relocating the existing shared path between Dodd and Powis eastwards to make park more useable. See Andrew Head. C2275 Vincent St West (Northwood ‐ Barrington) 4 ‐ Low Minor May 21 June 21 $165,300 $1,072 $0 $1,072 $164,228 1% Carry Forward RFQ for kerbing received. To be awarded soon with works commencing mid to late May C2277 Barrington St (Munday ‐ Coldstream) 4 ‐ Low Minor November 19 November 19 $6,600 $386 $0 $386 $6,214 6% Complete Completed in Nov 2019 C2301 Oceanic Drive WB (Bold Park ‐ Tullow) 3 ‐ Medium Minor October 20 October 20 $87,800 $88,575 $0 $88,575 ‐$775 101% Complete C2305 Salvado Road W (Selby ‐ Lissadell) 3 ‐ Medium Minor August 20 December 20 $0 $0 $0 $0 $0 0% Complete

Assuption is that this project is for an at Grade Signalised intersection (Pelican Crossing). In line with Council's Resolution 10.1 from the 24 September 2020 meeting Infrastructure is now organising C2309 Lake Monger Drive A‐Grade crossing Stage 13 ‐ Medium Minor March 21 May 21 $121,200 $11,463 $0 $11,463 $109,737 9% Complete surveys to assess if warrents are met for pedetrian and vehicl numbers. Survey completed with no warrants met for installation of a formalised crossing point. Will continue to monitor.

C2703 Cambridge St (Joseph ‐ McCourt) 3 ‐ Medium Minor May 21 June 21 $109,400 $2,785 $41,778 $44,563 $64,837 41% Complete Eastbound lane to be resurfaced Sunday 6 June 2021 Funding for replacing old drainage grates prior to road resurfacing and repair of damaged pipes C2825 Drainage Pit Rehabilitation 4 ‐ Low Minor November 20 June 21 $114,200 $8,175 $9,097 $17,271 $96,929 15% Carry Forward identified by the CCTV survey. C2826 Oceanic Drive (Kalinda ‐ Marapana) 4 ‐ Low Minor February 21 February 21 $22,300 $12,724 $0 $12,724 $9,576 57% Complete WALGA RFQ for Selby and McCourt completed. Contractors recommended. Waiting for approval C2830 Kerb replacement for road surfacing program 4 ‐ Low Minor January 21 June 21 $185,800 $122,695 $60,721 $183,416 $2,384 99% Complete by Director. Some expenditure for minor kerb repairs. C3130 Challenger Pde ‐ Improved Pedestrian access 2 ‐ High Minor March 20 October 20 $197,700 $309,836 $0 $309,836 ‐$112,136 157% Complete C3219 Linden Gardens (Grantham ‐ Peebles) 4 ‐ Low Minor November 20 November 20 $23,600 $35,710 $0 $35,710 ‐$12,110 151% Complete Combined with Herdsman Parade in Footpaths. Bike Plan project. Deferred until power poles C3234 Herdsman Pde and Reserve ‐ Improve pedestrian crossing 4 ‐ Low Minor April 21 May 21 $27,700 $60 $0 $60 $27,640 0% Carry Forward removed by Underground Power Project. Objective is unknown. Public consultation required. C3301 Oceanic Drive ‐ Ulster Road Intersection 4 ‐ Low Minor July 20 October 21 $49,500 $9,642 $0 $9,642 $39,858 19% Carry Forward Will need carry over C3314 Kirkdale Ave (The Boulevard ‐ Grantham) 4 ‐ Low Minor October 20 October 20 $78,500 $64,954 $0 $64,954 $13,546 83% Complete C3814 City Beach Precinct ‐ Carpark Directional signage 4 ‐ Low Minor June 21 June 21 $10,000 $493 $0 $493 $9,507 5% Carry Forward Require new signs and standard signage for the new Challenger Parade parking. C3826 Oceanic Drive (Scenic ‐ Kalinda) 4 ‐ Low Minor February 21 February 21 $21,500 $11,736 $0 $11,736 $9,764 55% Complete C4143 Perry Lakes Reserve ‐ Internal Road 3 ‐ Medium Minor December 20 December 20 $15,900 $7,666 $0 $7,666 $8,234 48% Complete Bike Plan ‐ directional signage C/F from 2018/19. C4166 Chandler Avenue West (Ulster ‐ Howtree) 4 ‐ Low Minor January 21 January 21 $98,200 $96,161 $0 $96,161 $2,039 98% Complete Consultation completed with 90 degree parking bays accepted. Design to progress for construction C4171 Birkdale St ‐ (Salvado ‐ Cambridge) 4 ‐ Low Minor March 21 May 21 $39,200 $1,174 $0 $1,174 $38,026 3% Carry Forward in 2021/2022 FY. Continue bike lanes on Herdsman to Selby Street C4234 Herdsman Parade (Marlow ‐ Selby) 4 ‐ Low Minor November 21 February 22 $153,000 $349 $0 $349 $152,651 0% Carry Forward Carry over money for construction Kerbs scheduled 28 April 2021 C4258 McCourt St (Woolwich ‐ Ruislip) 3 ‐ Medium Minor April 21 June 21 $38,200 $1,494 $37,351 $38,845 ‐$645 102% Complete Resurfacing in June RFQ for Design and Superintend is to close 5 March 2021. Awarded to Porters ‐ PO for issung C4293 Kimberley St / Lake Monger Dr Intersection 4 ‐ Low Minor August 21 August 21 $118,900 $16,954 $16,800 $33,754 $85,146 28% Carry Forward RFQ for month of June Commence July 2021 C4294 Southport St (Cambridge ‐ Harrogate) 4 ‐ Low Minor April 21 May 21 $29,800 $998 $0 $998 $28,802 3% Carry Forward Bike Plan ‐ directional signage C4297 Harrogate St (Southport ‐ Loftus) 4 ‐ Low Minor April 21 May 21 $19,900 $1,257 $0 $1,257 $18,643 6% Carry Forward Bike Plan directional signage C/F from 2018/2019 Resurfacing works commenced 18/4. Further resurfacing on 2/5, 9/5, and 16/5 C4306 Selby St SB (Underwood ‐ Alderbury) 4 ‐ Low Major May 21 June 21 $186,000 $2,008 $147,840 $149,848 $36,152 81% Complete Works have been met by inclement weather. To be rescheduled for 13 June for completition

C4609 Perry Lakes Reserve ‐ Carparks and access roads 3 ‐ Medium Minor September 20 March 21 $219,600 $175,264 $0 $175,264 $44,336 80% Complete C4814 City Beach Precinct ‐ Pedestrian proiritised carpark connect 4 ‐ Low Minor October 19 September 20 $32,200 $15,307 $0 $15,307 $16,893 48% Complete C4826 Oceanic Drive (Waldron‐Kalinda) 4 ‐ Low Minor February 21 February 21 $41,100 $24,879 $3,401 $28,280 $12,820 69% Complete Shared path resurfacing C4830 Tactile Ground Surface Indicators 4 ‐ Low Minor January 21 June 21 $9,900 $13,774 $818 $14,592 ‐$4,692 147% Complete TGSIs by Guardian Tactile at traffic signal intersections C5001 The Boulevard WB (Floreat ‐ Howtree) 3 ‐ Medium Minor January 21 February 21 $119,000 $52,972 $8,353 $61,325 $57,675 52% Complete Line marking required C5130 Challenger Pde (West Coast ‐ Oceanic) 4 ‐ Low Minor April 21 May 21 $11,900 $10,381 $0 $10,381 $1,519 87% Complete Works completed in February 2021

Actuals + Project Code Description Risk Classifcation Scheduled Start Scheduled Finish Budget Actuals Commitments Variance Var % Overall Status Comments Commitments Bike Plan Directional Signage ‐ Carry Forward from 18‐19. C5230 Marlow St (Herdsman ‐ Salvado) 4 ‐ Low Minor April 21 May 21 $15,700 $8,073 $0 $8,073 $7,627 51% Complete Carry forward for 21‐22. Design has been notified and to be added to phasing spreadsheet for completion C5300 West Coast Highway (median crossing and ramps) 3 ‐ Medium Minor May 21 June 21 $30,000 $43,589 $0 $43,589 ‐$13,589 145% Complete 85% design complete. C5306 Selby St Shared Path 3 ‐ Medium Minor June 21 August 21 $248,400 $31,005 $10,554 $41,559 $206,841 17% Carry Forward Looking to commence construction mid May C5307 Harborne St ‐ Dodd to Powis right turn lane 3 ‐ Medium Minor July 20 November 20 $0 $0 $2,762 $2,762 ‐$2,762 0% Complete Completed 2019. Carry over of line marking charges. C5814 City Beach Car Park design upgrades 3 ‐ Medium Minor April 21 June 21 $30,000 $13,020 $0 $13,020 $16,980 43% Carry Forward Intended for re‐design of the kidney shaped car‐parks at City Beach prior to resurfacing in 2021/22.

C5830 Replacement of cracked section of concrete paths 3 ‐ Medium Minor June 20 April 21 $99,400 $102,025 $5,058 $107,083 ‐$7,683 108% Complete Program for replacing cracked sections of footpath identified by Annual Footpath Inspection Currently out to community consult with affected residents. Will be closing mid‐May C6230 Marlow St (Cambridge ‐ Ruislip) widening 3 ‐ Medium Minor November 20 September 21 $99,100 $9,381 $0 $9,381 $89,719 9% Carry Forward Consultation not in favour. Looking at a raised treatment to mitigate widening works

Awaiting the redevelopment of St John God Hospital ‐ this will be done through state development C6303 Cambridge St ‐ (Connolly ‐ McCourt) Puffin Crossing 4 ‐ Low Minor January 21 June 22 $29,700 $1,968 $0 $1,968 $27,732 7% Carry Forward process C7001 The Boulevard EB (Floreat ‐ Howtree) 3 ‐ Medium Major January 21 February 21 $128,700 $64,741 $0 $64,741 $63,959 50% Complete C7188 Brookdale St Northbound (Alderbury ‐ Oceanic) 3 ‐ Medium Major December 19 December 19 $0 $0 $0 $0 $0 0% Complete C7252 Station St (Barrett ‐ Cambridge) 4 ‐ Low Minor January 21 January 21 $38,900 $31,016 $0 $31,016 $7,884 80% Complete C7301 Oceanic Drive (Howtree ‐ Sunnyside) 4 ‐ Low Minor November 20 November 20 $144,500 $80,678 $0 $80,678 $63,822 56% Complete MRRG Grant. Claims required RFT received. For council report in May Awarded by Council in May. C7303 Cambridge St (Joseph ‐ Station) Tram track repairs 4 ‐ Low Minor July 21 October 21 $198,200 $4,961 $0 $4,961 $193,239 3% Carry Forward Works to be done in September/October 2021

C7307 Harborne St (Rees ‐ Grantham) 4 ‐ Low Minor October 19 November 19 $0 $0 $4,172 $4,172 ‐$4,172 0% Complete 2019 project with carry over line marking costs C7832 Halliday Lane 4 ‐ Low Minor January 19 March 19 $0 $0 $0 $0 $0 0% Complete Council report December 2020 approved 2 island removals. Require drawing approved by Director. PTA should be approached about relocating the bus stop on north side opposite Cork Road further C8001 The Boulevard ‐ Remove Island 4 ‐ Low Minor March 21 April 21 $39,600 $31,416 $8,120 $39,536 $64 100% Complete west since cars get stuck behind bus at this stop due to traffic island adjacent to it. Works are near completion ‐ to be confirmed with Supervisor Works C8188 Brookdale St Southbound (Alderbury ‐ Oceanic) 4 ‐ Low Minor January 19 May 19 $0 $0 $0 $0 $0 0% Complete C8262 Northwood St ‐ (Cambridge ‐ Railway Pde) 4 ‐ Low Minor June 21 July 21 $29,700 $4,343 $0 $4,343 $25,357 15% Carry Forward Now Part of Save Active Street route. Also subject to the West Leederville Place Improvement Plan. Carry over from 2019 and was for design of Selby Street shared path DoT Bike Grant project. Works C8306 Selby Street (Boundary ‐ Salvado) 4 ‐ Low Minor April 21 September 21 $27,300 $1,058 $0 $1,058 $26,242 4% Carry Forward Coordinator would like to replace the slab footpath on Selby Street between Salvado Road and Underwood Avenue, boundary project with Nedlands. C8309 Lake Monger Dr ‐ low point in road west of Kimberley St 4 ‐ Low Minor May 21 November 21 $0 $0 $6,250 $6,250 ‐$6,250 0% Complete 2019 Project that was vetoed by Water Corporation C9262 Northwood St ‐ (Railway ‐ Cambridge) 4 ‐ Low $57,300 $3,240 $0 $3,240 $54,060 6% Carry Forward Possible deferral due to proposed car‐park and street‐scape works in 2021/22. RFT received. For council report in May C9303 Cambridge St (McCourt ‐ Joseph) Tram track repairs 4 ‐ Low July 21 October 21 $198,200 $3,991 $0 $3,991 $194,209 2% Carry Forward Awarded by Council in May. Works to be done in September/October 2021 C9306 Selby St NB (Underwood ‐ Alderbury) 4 ‐ Low Major April 21 May 21 $130,500 $115,232 $3,985 $119,217 $11,283 91% Complete Line Marking required Construction of car‐park in Lake Monger Reserve on old freeway on ramp embankment. Reported C9655 Lake Monger Reserve South East ‐ Car Park 4 ‐ Low May 21 June 21 $149,800 $104,142 $51,603 $155,745 ‐$5,945 104% Complete to Council September 2019 Lake Monger Activity Plan. See Andrew Head C9703 Cambridge St (McCourt ‐ Harborne) 4 ‐ Low September 21 October 21 $42,800 $2,441 $0 $2,441 $40,359 6% Carry Forward Funds for resurfacing after pavement repairs in Roadworks

COMMUNITY AND RESOURCES MEETING

MONDAY 19 JULY 2021

ATTACHMENT 3 OF 3 TO ITEM CR21.78

Parks and Natural Environment Works Program 2020-2021

Actuals + Account Code Description Risk Classifcation Scheduled Start Scheduled Finish Budget Actuals Commitments Variance % Var Overall Status Comments Commitments C0802 Walking Trail Strategy ‐ Supporting Infrastructure 3 ‐ Medium Minor October 20 July 21 $29,000 $21,254 $0 $21,254 $ 7,746 73% Carry Forward Carry Forward C1407 Clancy's Dune Restoration 4 ‐ Low Minor July 20 August 20 $0 $0 $0 $0 $ ‐ 0% Complete C1564 Perth Netball Association‐Conversion of court install light 2 ‐ High Minor July 20 August 21 $90,000 $71,541 $16,349 $87,890 $ 2,110 98% Carry Forward Carry Forward C1680 Dunblane Park Upgrade 1 ‐ Extreme Major October 20 July 21 $200,000 $125,568 $60,328 $185,896 $14,104 93% Carry Forward Carry Forward C1802 Contingency Emergency Bore, Pump & Retic 2 ‐ High Minor October 20 September 21 $356,000 $181,208 $15,317 $196,525 $159,475 55% Carry Forward Carry Forward C2407 C2623 Crosby Park ‐ Upgrade 3 ‐ Medium Minor September 20 July 21 $30,000 $20,622 $0 $20,622 $9,378 69% Carry Forward Carry Forward C2655 Lake Monger Reserve ‐Landscaping 1 ‐ Extreme Major April 21 June 21 $150,000 $104,064 $11,182 $115,246 $34,754 77% Complete C2680 Harborne Park Upgrade 2 ‐ High Major March 21 May 21 $105,000 $130,590 $0 $130,590 ‐$25,590 124% Complete C3802 Various Parks ‐ Paths Replacement 4 ‐ Low Minor September 20 December 20 $0 $0 $0 $0 $0 0% Complete C5550 Alderbury Reserve ‐ Lighting upgrade 2 ‐ High Minor January 21 April 21 $250,000 $220,293 $28,893 $249,186 $814 100% Complete C5655 Lake Monger Reserve ‐ South East Park Improvements 1 ‐ Extreme Major May 21 July 21 $220,000 $72,647 $158,169 $230,816 ‐$10,816 105% Carry Forward Carry Forward and increase budget by variance C5802 Various Parks ‐ In‐ground Irrigation Replacement 1 ‐ Extreme Minor March 21 June 21 $150,500 $157,670 $4,733 $162,403 ‐$11,903 108% Complete C6600 City Beach to Floreat Beach boardwalk 2 ‐ High Minor October 20 June 21 $70,000 $64,609 $0 $64,609 $5,391 92% Complete C6655 Lake Monger Reserve ‐ South West Playground 2 ‐ High Major April 21 July 21 $350,000 $293,519 $97,140 $390,659 ‐$40,659 112% Carry Forward Carry Forward and increase budget by variance C6802 Various Parks ‐ Playground Equipment 3 ‐ Medium Minor July 20 August 20 $0 $4,389 $0 $4,389 ‐$4,389 0% Complete C7719 The Boulevard Median ‐ (Durston ‐ Grantham) Landscaping 3 ‐ Medium Minor March 21 June 21 $340,000 $387,369 $3,083 $390,452 ‐$50,452 115% Complete C7802 Various Parks ‐ Lighting Replacement 3 ‐ Medium Minor April 21 May 21 $0 $1,201 $0 $1,201 ‐$1,201 0% Complete C8407 Floreat Beach ‐ Coastal Viewing Platform 4 ‐ Low Minor July 20 June 21 $40,000 $38,640 $0 $38,640 $1,360 97% Complete C9300 West Coast Highway (Peasholm ‐ Boulevard) 4 ‐ Low Minor June 21 August 21 $345,000 $24,454 $368,490 $392,944 ‐$47,944 114% Carry Forward Carry Forward and increase budget by variance C9551 City Beach Oval (South) ‐ Playground with Shade 3 ‐ Medium Minor July 20 August 20 $45,000 $45,433 $0 $45,433 ‐$433 101% Complete C9655 Lake Monger Reserve South East ‐ Car Park 2 ‐ High May 21 June 21 $149,800 $104,142 $77,372 $181,514 ‐$31,714 121% Carry Forward Carry Forward and increase budget by variance

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 3 TO ITEM CR21.80

EVENT DOCUMENTS

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 3 TO ITEM CR21.80

DRAFT SITE MAP Attachment 2 - Unbound Events Disco Music Event (draft) Site Map

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT 3 OF 3 TO ITEM CR21.80

EVENT ASSESSMENT MATRIX EVENT CATEGORY ASSESSMENT (Draft)

Number of Event Attendees >2500 persons 500 1000-2499 200 500 - 999 persons 100 250-499 50  100-249 25 <100 10 Event Duration (Only for events over 1500 persons) Event held over multiple days (requires bump in / bump out) 50 Lighting / Time of Event Held at night - Lighting dimmed or extinguished 10  Held at night – entire space well lit. 5 Held during daylight hours. 0 4Structures / Infrastructure Stage and support system – complex (score per stage) 30  Marquee – larger than 55m² 5 Marquee – larger than 3m x 3m (score per marquee) 2 Marquee or stall – Small – less than 3m x 3m (score per marquee) 0 Booking Activities Performing animals or activities (ie bouncy castle, amusement rides) 5 *multiply by the number of activities / rides Entertainment with amplified music 30  Filming – Feature Film 200 Additional Requirements Vehicle Access to Reserve 5  Traffic Management Plan will be required 20 Road Closure 20 Pyrotechnical display (fireworks) 50 Previous Council Approval (Only applicable for events over 500-1500) Annual event that has previous council approval and no concerns. -50 Alcohol – Multiplier – Multiply above TOAL Alcohol is sold / provided. Alcohol consumption has been requested. x 2  Alcohol banned or traditionally consumed in moderation. X 1 250 Score

Category Type of event it is targeting Applicable Reasoning Score Category Low risk, low impact, small scale 0-65 1 bookings.

Category Low-medium risk, low-medium impact, 66 – 89 Require a medium contribution of 2 low-medium scale bookings. administration time ensuring compliance with public health requirements.

Category Medium risk, medium impact, medium 90 - 199 Require medium level of 3 scale bookings. administration time to monitor An event with 500 – 999 persons, compliance with public health without alcohol consumption and during requirements, attend site meeting, daylight hours ie. sports carnival; and liaise regarding required An event with 250-499 people on a booking documents. reserve in the afternoon with alcohol consumption ie. wedding ceremony.

Category Complex, medium-high risk, medium 200 - 399 Requires council report, approvals 4 impact, large scale bookings. and health compliance Council report required. considerations. May require An event with 500 persons in the evening consultation with other users / with alcohol consumption, a stage and impacted residents. There is high amplified music; levels of administration time in An event with 999 persons, a marquee progressing the application. and alcohol consumption during daylight hours; An event with 1000-2499 persons on a reserve during daylight hours and no alcohol consumption.

Category Targets large multi-day events with high 400 + Requires council reports, 5 levels of infrastructure, activity and community consultation, numerous impact on the space and other users. approvals and health compliance Council report required. considerations. Multiple site An event with over 2500 people, with meetings and multiple meetings significant infrastructure, ie. City to Surf; across various stakeholders. An event with over 1000+ people on a reserve with alcohol consumption.

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT 1 OF 2 TO ITEM CR21.82

2021 BOLD PARK AQUATIC CUSTOMER SERVICE QUALITY REPORT

CERM PI BENCHMARKING FOR PERFORMANCE EXCELLENCE

CUSTOMER SERVICE QUALITY REPORT: BOLD PARK AQUATIC CENTRE 2021

1 KEY STATISTICS

92% respondents 92% respondents are likely to recommend the are satisfied*

centre to others *measured range from slightly satisfied to very satisfied

34% respondents 34% respondents visit between 9am-noon experienced a problem at the centre

95% respondents 61% respondents

drive in a personal car visit with family / friends

Top 3 Activities

Lap Swim Learn to Swim Leisure Swim 41% respondents 34% respondents 9% respondents

Top CSQ Benchmark Weak CSQ Benchmark Performance Attributes Performance Attributes

0.5 Have suitable parking -0.4 Have experienced / knowledgeable instructors

0.4 Be well-maintaned -0.1 Provide adequate child minding

Have clean pool water Have responsive staff 0.3 0.0

*Detailed view of Centre’s Performance vs. Expectation and comparison to CERM-PI Benchmark can be found on Pages 7-9

What your customers said+:

“Easy access and parking. Good showers with lots of room. Bars available to aid walking”

“I find your Swimming lessons reservation system confusing and have heard complaints from other parents about it being disorganed and poorly communicated.”

“ I enjoy the ambience of the pool, the staff are respectful and friendly. The cafe has great coffee”

+ All customer comments and suggestions are attached in Section 5

2 Contents

KEY STATISTICS ...... 2 Introduction and Methodology ...... 3 1. Customer Satisfaction and Relation ...... 6 Customer Satifaction ...... 6 Likelihood of Recommending the Centre ...... 6 Problem Resolutin ...... 6 2. Customer Service Quality ...... 7 Service Quality: Expectation, Performance & Benchmark Comparison ...... 8 3. Customer Benefit Analysis ...... 9 Benefit Attributes: Expectation, Performance & Benchmark Comparison ...... 9 4. Respondent Demographic and Usage ...... 10 5. Comments and Responses (Open-ended) ...... 13 How can the results be used? ...... 46 Contact Us ...... 46

3 Introduction and Methodology

INTRODUCTION

In choosing CERM PI as a research partner you have secured the application of stringently tested, secure and industry specific methods of evaluating your centre’s performance. CERM PI manages the only national benchmarks for public sports and leisure facilities, run annually to ensure currency and evaluated regularly in partnership with industry to ensure relevance. This report incorporates results from these benchmarking exercises with your centre’s results. Compare your results against last year’s survey, and the CERM PI benchmarks for a quick and reliable check of your centre’s performance over time, and compared to industry. CERM PI protocols, developed to meet strict UniSA ethics standards, allow the opportunity to compare with external industry benchmarks, whilst ensuring the security and privacy of sensitive information. This report uses three separate sets of performance indicators (PIs) developed for sports and leisure centre management. These PIs were derived from industry input including focus groups across Australia & NZ, as well as the international research literature; and are reviewed on an on-going basis.

This report comprises five (5) main sections:

Customer Relations and Satisfaction

The first section of the report presents respondents’ overall level of satisfaction with the centre, as well as the level of likelihood they would recommend the centre to others. The survey included some additional comment opportunities for respondents which are presented in the final section of the report.

Customer Service Quality (CSQ) Indicators

The CERM PI CSQ model, tailored to leisure centres, incorporates two main dimensions of service quality: 17 items that focus on facility and provision aspects of the centre and another 5 items that explored aspects of staffing in the centre.

Benefit indicators

A second major focus of the CERM PI indicators is the benefits the end user or customer receives from their visit to the centre. This section presents respondents rating of importance and achievement of 9 benefit attributes.

Customer demographics

Demographics of respondents will enable the centre to have an in-depth view of who their customers are, looking at age, gender, and usage preferences of the customers. The section also reports the key activities customers participate in at the centre.

Comments and Suggestions

The final section of the survey presents the additional comments and suggestions from customers of the centre. These include any problems faced during their visit to the centre and overall suggestions for the centre.

4 METHODOLOGY

Data for this report was collected using an online questionnaire under the guidance of the appropriate protocols issued by CERM PI, University of South Australia.

Customers to the centre were asked to complete the survey online. Those customers who were members of the centre were sent a link to an online survey. The survey measured: customer satisfaction with facilities/operations and staff, benefits from centre usage, their level of satisfaction & advocacy and questions relating to their usage and their demographics.

Analysis

The questionnaire was developed to provide Council and centre staff and management with diagnostic value in the area of customer profiles and service quality management. Council and centre staff have an in-depth understanding of the wider environmental context in which the facility operates and are best placed to interpret the results provided in this report. The study should not be treated in isolation but be used as part of the total information on which management decisions are based.

Note: Percentage totals may not equal (+ or -) 100% due to rounding.

Note: CERM PI 2021 benchmark is a cumlitative median of the data collected across all centres from 2017- 2020.

Confidentiality

The information contained in the report is the property of the client and CERM PI, and may not be reproduced or transmitted in any form without their consent. CERM PI may utilise information gathered for further research and education and is committed to do so whilst protecting the confidentiality of the client. Outcomes of research efforts can be reported in professional forums.

5 1. Customer Satisfaction and Relation

CUSTOMER SATISFACTION 2% 1% 3% 2% 8% 38% 46%

Very Dissatified Somewhat Neutral Somewhat Satisfied Very dissatified dissatified satisfied satisfied

• 92% of all of respondents suggested they were somewhat to very satisfied with the centre overall. • The mean satsfication for Bold Park Aquatic Centre is 6.1 (slightly above “Satisfied”) out of a 7-point scale. • 34% of respondents experienced a problem at the centre, which is lower than the CERM PI benchmark • 92% of all respondents suggested either “Maybe”, “Likely” or “Very Likely” to recommend Bold Park Aquatic Centre to others.

LIKELY TO RECOMMEND THE CENTRE

60% 55%

50%

40% 32% 30%

20%

10% 5% 3% 3% 2% 1% 0% Very likely Likely Maybe Neutral Maybe not Unlikely Very unlikely

PROBLEM RESOLUTION 2021 CERM PI % % Problems experienced 34 39 Problems reported 46 62 Problems resolved 35 28

6 2. Customer Service Quality In the questionnaire respondents were asked to rate expectations and perceptions of performance in relation to attributes of customer service quality (CSQ). The scale used for this section ranges from 1 (‘disagree’) to 6 (‘very strongly agree’).

Expectations refer to the extent to which The performance mean measures how a service customers believe a particular service attribute attribute is perceived to be performing. High should be provided at the centre. High performance means indicate a service quality expectations tend to represent higher priority CSQ attribute is perceived by customers to be well attributes. Low expectations may indicate delivered. A low performance mean may identify a customers have limited interest or need for this potential problem requiring monitoring. CSQ attribute. Alternatively, it may be due to a unique circumstance of the centre (e.g. shared use of public The expectations and the performance means are parking facilities). used to calculate the Customer Service Quality Gap (CSQ Gap) for each CSQ attribute; the extent The Customer Service Quality Score (CSQ Score) to which performance does not correspond to reflects the service quality gap as a percentage, expectations. allowing for more direct comparison with other customer feedback such as overall satisfaction with the centre and willingness to recommend the centre.

SUMMARY

• Respondents rated “Have clean pool water” and the centre being “Clean” and “Well- maintained” highest on expectations

• Respondents rated the centre having “Presentable staff” and being “Well- maintained” highest on performance

• Bold Park Aquatic Centre’s best performing attributes compared to the CEMP-PI CSQ Benchmarks were “Having suitable parking” and the centre being “Well-maintaned”

• Bold Park Aquatic Centre achieved an overall service quality score of 91%

7

SERVICE QUALITY: EXPECTATION, PERFORMANCE AND BENCHMARK COMPARISON

Above 0 Gap | Neutral Gap | Below 0 Gap

* The Overall Service Quality result is calculated by dividing the combined averaged performance scores by the combined averaged expectations *100

8 3. Customer Benefit Analysis The questionnaire asked the respondents to rate their level of importance and achievement in relation to a list of benefits. The scale used for this section ranged from 1 (‘not at all’) to 5 (‘very high’).

The importance mean measures the relative The achievement mean indicates the extent to importance of particular benefits as a reason for which the benefits were achieved as a customer of attending this centre. the centre.

The importance and achievement means are used Use of benefits: Understanding the benefits to calculate the ‘Benefits gap’ for each attribute – achieved by your centre customers will aid in the that is, the extent to which achievement does not design, promotion and delivery of opportunities correspond with the importance rating. appropriate for different target groups at your centre.

BENEFIT ATTRIBUTES: EXPECTATION, PERFORMANCE AND BENCHMARK COMPARISON

Above 0 Gap | Neutral Gap | Below 0 Gap

SUMMARY

• Respondents rated “Enjoyment” and improved Health” and “Physical fitness” highest on expectations

• Respondents rated “Enjoyment” and improved “Health” “Fitness” and “Well-being” highest on performance

• Bold Park Aquatic Centre’s best performing attributes compared to the CEMP-PI CSQ Benchmarks were improved “Well-being” and “Performance in competitive sport”

9 4. Respondent Demographic and Usage

• 41% of all respondents suggested “Lane (lap) swimming” as their main activity at the centre, while 18% suggested it was a secondary activity

• 34% of all respondents suggested “Learn to swim” as their main activity at the centre

• 61% of all respondents attend the centre with family and/or friends

• 95% of all respondents travel to the centre in a private car

• 38% of all respondents visit the centre once per week

• 34% of all respondents visit the centre between 9am and noon

MAIN ACTIVITY UNDERSTAKEN AT THE CENTRE MAIN SECONDARY (%) (%) Leisure swimming 9 27 Learn to swim 34 12 Lane (lap) swimming 41 18 Aqua exercise 1 1 Aquarobics 6 3 Strength for life 2 1 Supervise children - - Other 8 -

*Note: Secondary Activity total can exceed 100%, representing more than 1 secondary activity selected by individual respondents. The stated percentage reflects frequency of response on each selected activity

10 USUAL MODE OF TRANSPORT TO THE ATTEND ALONE OR AS A GROUP CENTRE Private car 95% Alone 39% Walk 1% With Others (Family and/or 61% Bicycle 1% Friends) Public transport <1% ATTENDANCE AS GROUP INCLUDES… DISTANCE TRAVELLED TO VISIT THE CENTRE Children under 5 years 23% 5kms or less 67% Children 5-15 years 39% Over 5kms to 10kms 27% Both (under 5 & 5-15 years) 14% Over 10kms 7% No Children 24%

FREQUENCY OF VISIT HOW LONG HAVE YOU BEEN USING THE CENTRE? Less than once per week 23% Over 5 years 38% Once per week 38% 2-5 years 28% Twice per week 23% 1-2 years 14% 3 or more times per week 16% 6-12 months 6% 1-6 months 10% TIME SPENT AT THE CENTRE Less than 1 month 4%

Less than 30 minutes 2% PREFERRED TIME TO VISIT THE About 30-60 minutes 48% CENTRE About 60-90 minutes 43% Before 9am 19% Over 90 minutes 7% Between 9am and noon 34% Between noon and 3pm 14% AGE OF RESPONDENTS Between 3pm and 6pm 27% After 6pm 5% 15-19 years 3% 20-29 years 4% GENDER OF RESPONDENTS 30-39 years 18% 40-49 years 29% Male 30% 50-59 years 20% Female 70% 60-69 years 17% Gender diverse - 70+ years 10% PLACE OF BIRTH RESPONDENTS WITH CHRONIC ILLNESS OR DISABILITY Australia 66% No 90% Overseas English-speaking 24% Yes 10% country Prefer not to say - Overseas non-English-speaking 10% country DO YOU IDENTIFY AS BEING ABORIGINAL AND/OR TORRES STRAIT ISLANDER ORIGIN? No 98% Yes 2% Prefer not to say -

11 TOP VISITING POSTCODES TO THE CENTRE

6014 6019 6018 (24%) (20%) (17%)

6015 6010 6008 (10%) (5%) (5%)

*Others include: 6007 (3%) | 6020 (2%) | 6009, 6011, 6021, 6029, 6060 (1% each) | 6000, 6003, 6004, 6005, 6006, 6012, 6017, 6023, 6025, 6026, 6030, 6035, 6050, 6051, 6053, 6055, 6056, 6059, 6061, 6062, 6069, 6100, 6101, 6148, 6151, 6153, 6156, 6157, 6168, 6280, 6302, 6503 (<1% each)

12 5. Comments and Responses (Open-ended)

“BEST ASPECTS ABOUT THE CENTRE”

ACTIVITIES (55 comments)

Training in a squad

The 50m pool

Shade sails in the summer, watching my son do his swimming lessons.

Seeing my child progress at swimming lessons and having a recreational swim with her afterward

Outdoor swimming pool and the swim program for babies

Aquarobics class and Friends

Lap swimming when there are sufficient lanes available and a max of 3 swimmers per lane

Child swimming lessons

Swimming laps

Strength for life class sometimes followed by a swim

The outdoor pool plus the friendliness of patrons and staff.

Swimming with mates.

Outdoor pool

Holiday activities and slides and bouncy obstacles!

Learning to swim properly and the Water Aerobics classes

Toddlers pool area is great.

Having a separate walking lane for those who don/t want to swim.Swimming in the pool, it's great facility and surroundings with good temperature

Lessons for our child.

Swimming lessons for the kids

Just enjoy the exercise program run by Roberto & when my wife comes with me a swim after my exercise

The 50m outdoor lap pool and undercover pool for kids

We love the indoor kids pool and outdoor 50 m pool

Walking lane

The inflatable sessions during summer and school holidays

Indoor kids pool

13 I love the grass area and sun lounges. The playground is great too for the kids.

Lap lane

The kids pool

Swimming lessons

The cafe area after classes

Lap swimming (one more slow lane please)

Recreational play and water fountains

Opportunity to attend Strength for Life Classes

I enjoy the walking lane availability in both the indoor and outdoor pools

Play areas

Great lessons for kids.

My kids swimming lessons are great and the instructors do a great job.

The swimming

Deep water aerobics

Swimming lessons

Good kids lessons

Kid pool

Indoor pool for children

Baby swim classes, baby changing facilities

The slow lane for laps. I wish there were two!

Squad swimming and instructors

The baby swim class

Aquarobics

I enjoy the aqua classes and meeting up with friends!

Vac swim

Swimming lessons for kids

Lap swimming without interference

Inflatables and free play lanes

Activity for seniors

Child minding

14 STAFF / INSTRUCTORS (31 comments)

Friendliness of staff

Naoko's aqua-aerobics class. Bathrooms, lockers and spectators’ areas

Reception staff (especially Fiona and Tamara) are great. Swim shop is well equipped, opening hrs

The friendly staff and good trainers

Creche ladies are Amazing and all the staff really

Everyone is very friendly and welcoming, never judgmental

The staff are friendly, nice and 'real' people

Organisation . Friendliness Water quality temperature, Change room facilities. Senior management.

Very friendly staff

The staff are welcoming and willing to go over and beyond to help.

Friendly, informative and well organised staff

Lessons start on time and are run by friendly and experienced staff members.

Helpfulness of staff

Professionally run enjoyable classes.

Saltwater pool and great staff

Friendly and personal staff. Pool is always clean, and temp is good.

The staff are always professional, friendly, and helpful. I love the open air, leafy environment.

Friendly helpful atmosphere / staff

Friendliness of most of the staff, the surrounds at the pool

It has such a nice atmosphere and some of the staff are very friendly

The friendly lifeguards they are always smiling and happy to help

The Swim coaches are excellent

Friendly staff especially when choosing kids goggles.

Good instructors. Love the outdoor experience. Enjoy the comradeship after a class. Staff friendly.

Help is available if needed, otherwise I'm left alone

The children's swim instructors are good with kids.

Good swim coaches

The staff are always happy and helpful staff friendliness, location in bush area, clean pool

The swimming teachers

15 The enthusiasm of my child's swimming teacher

PERSONAL TIME / SPACE / CONVENIENCE (102 comments)

The bush setting is Fab

The efficiency of being able to enter, swim and leave

Good location

Self-entry swipe card, lane ropes always tight, not too busy when i go

Being able to cook a meal on the bbq and swim with the kids in the kids pool

The relaxed bush atmosphere and accessibility

I love the trees and the wooden roof, it’s like a boat

It’s location in natural bush land, that its clean, the water warm, and staff are friendly & helpful

Bush surroundings: not as busy as some other pools, enjoy having heated indoor pool in winter

It is close to home and has clean facilities.

Close by. Nice vibe.

The relaxed feeling

It is close to home and I have found everybody that attends and works welcoming and friendly

Ease of parking

Location and Staff.

Close, clean, kids pool

Child friendly environment and pool

Being out in the open air surrounded by trees

Lots of space for swimming, never too crowded.

Close to home.

Walking in the indoor pool in a clean comfortable environment

Early access to the pool for me in the way to work

Easy access, lane discipline, usually not too crowded

Clean, modern facilities, easy parking and entry, family change rooms.

Love a local centre on a weekend where we can sprawl on the grass; kids on inflatable /laps etc

Car park is close to pool, outdoors and not overchlorinated. Kids pool/classes. Lap lanes assigned

Walking in warm water

16 It’s country ‘feel’. The car park is close to the entrance.

The fact there is a shaded pool that is not entirely enclosed, always can get parking

Being able to lap in a lane otherwise unoccupied.

Location. Relaxed and used to be less busy until HBF reduced numbers. Friendly staff

The setting, with the pool surrounded by beautiful bushland, the Aqua classes, and a chat after

Able to swim in kids pool pre-swimming lesson. Creche facilities are great.

It's outdoors in the fresh air with natural bush surroundings and a friendly atmosphere

The natural bushland setting, and the shade sails

The child friendly swimming pool for my youngest child as she can stand in it on her own.

Watching Mothers with their babies in the water and interaction with other people.

Safe kids pool

Bush setting, 'Small' feeling for relaxed exercise. Excellent water quality

Happy friendly place to come. enjoy a coffee on a deck lounge after a swim.

Easy access and parking. Good showers with lots of room. Bars available to aid walking

Its wonderful bush setting; the friendliness of the staff; the relaxed but well managed atmosphere

Beautiful pool and nice place to swim. From parking to jumping in is 2 minutes, as parking is close

The families are great. The lockers we use every visit

Enclosed kids pool

The ease of taking my children to their swimming lessons

The ambience of the place, parking, 10 lanes and the general friendliness

Location & setting and facilities that can be enjoyed while other family members are swimming

It's location, beautiful natural vegetation. Architecturally pleasing and competent staff.

The open-air pool surrounded by trees.

Nearby, well maintained, friendly staff

I really like the family shower cubicles and the BBQ area

Facilities for kids under 4

Open late.

The natural setting

Swimming. Being part of a community of active people.

Small centre and easy to supervise young kids in the play area

I love that the pool is outdoors, and some areas are shaded.

17 The clean open-air environment

Having a slow lane for older people

Clean, open air and convenience

Late opening hours

Natural bush setting and indoor/outdoor combination

Well laid out, clean and accessible

I enjoy the ambience of the pool, the staff are respectful and friendly. The cafe has great coffee

Open space. Easy access. Overall a good facility

I like the location and the relatively new pools are nice

The pool being set amongst trees

Being surrounded by the trees of bold park and also the shade cloths and grass area for after laps

Facilities and location

Ease of parking, not too crowded

Close to home - open air.

Views of trees, grass, sky etc.

Indoor/outdoor design is beautiful and functional in the warmer months but not so in the cold season

The fact is undercover so you can swim even on a very hot day (child pool)

Its openness and generally beautiful location

Location, indoor/outdoor options

The facilities, under cover beach entry family pool.

Getting to the pool and being able to access a lane for group swimming trainning

The bush setting is great

Clean water & near to my house.

Love the environment- being outside with tree's surrounding

Location

Love swimming in a clean outdoor pool surrounded by bush

How relaxing it is - it all runs so smoothly.

It is a quick, short and easy process from carpark to swimming lane.

Easy parking, easy access to pool,

Convenience - quick to get from car to pool (unlike HBF); pleasant surroundings

Closeness of carpark to pool. 1min from car to water.

18 Friendly outdoor pool environment - old school lap swimming in a beautiful, friendly place

Bush surroundings and open air The pool and change rooms are very clean. I love the aqua aerobics programs.

Location, cleanliness, pool lane availability during the day

Finding lane space.

Free lockers for personal items

Outdoor setting. Free lockers, easy parking

Bold Park was best organised public pool during 2020 COVID restrictions, generally quiet lanes.

Covered area walking lane

Every time I get in that pool, I appreciate how lucky I am. The facilities, setting, staff, instructor

Lane availability and a slow lane

Ease of entry to the pool - swipe-in

Clean pool, lane availability and creche

Love being able to swim mid-day with minimal people in swim lanes most days

QUALITY OF SPACE & FACILITIES (65 comments)

Shaded outdoor pool and shaded seating for non-swimmers - most of the year, should be all year.

Clean sparkling pool water, outdoor environment, good shower facilities though some lockers are broken

Natural aspect, tranquil setting, good facilities

Very nice, clean, and new facilities

Clean spacious pool, easy to get to

The setting and surrounding bushland, entry and staff.

Modern & clean facility in beautiful setting with excellent staff & instructors

Heated pool

Clean pool water

The pool water, cleanliness, and temperature. Staff are always friendly.

Shower facility is clean and the water is very clean

How nice it looks and the great location

The setting of the pool in the bush

Nice refit

Hot and clean showers. Warm and clean swimming pool water

19 All of it. The water quality is the best I've ever had, and the facilities excellent

The undercover children’s pools & indoor pool. The playground is a lovely nature-based playground too

The change room facilities - showers etc

Equipment and facilities

Newer building and facility

Clean and newer building

Lockers/facilities

The kids pool

Shaded grass area for something to eat after swimming

The atmosphere and cleanliness

Clean, modern, meet my needs, local

The natural environment setting.

Clean and good, well service, well maintained pool - I think the customer service has improved a lot

Nice pool to swim in.

Lockers that work, clean and tidy

The bush setting, great pool and facilities, friendly staff and clientele.

Clean centre and easy to access with well-planned parking spots.

Facilities, staff, and parking

The ramp into the pool was essential when I was on crutches.

Cleanliness of pool

The children’s pool. Great area for supervising multiple children safely.

Outdoor Bush location water temperature and quality of the Centre friendly people clean facilities

Cleanliness, natural surroundings (trees) and natural light

A clean pool. Convenience. The friendliness of some staff.

The environment

Easy parking, 10 lanes, clean, good temperature

BBQ facilities excellent. Outdoor setting very pleasant.

The bush land setting and the shade cloths across the pool.

The outdoor setting surrounded by gum trees. Also I like the architecture of the facility.

Friendly staff, clean pool water and amazing facilities (showers, cafe, park, bbq etc..)

Change facilities, indoor area

20 The outdoor pool, large change rooms and swim store.

Environment. Staff. Facilities. 50m pool

The well-maintained pool and friendly staff

Water temp. Water quality. First face on entry is welcoming.

Heated pool in an outdoor bush setting

The facility is great

Warm leisure pool temp

The facilities are great

Family friendly and clean

Always clean, bright, and well supervised providing a safe environment for family fun!

I choose to swim here because of the general cleanliness of the facility.

Beautiful bush setting and sparkling water

The outdoor setting

The ability to swim without too much crowds

Bush setting, good parking

Easy access, not overcrowded

New playground, setting and architecture

Pool and change rooms are great. The creche is amazing!

Great outdoor ambiance with the trees around make it superior to other pools

“PROBLEMS EXPERIENCED AT THE CENTRE”

Lack of response and poor communication. Lack of engagement for my child in his lessons.

Frequently in the morning, when a particular person was working, the centre would not open on time. She took far too long to allow people into the pool. The constant change in faces on the front counter recently is cause for concern. Some are not at all friendly. It seems that people aren’t too happy to work there.

Sometimes too crowded, especially leading up to the Rotto swim and with the school programmes

The swimming lesson booking process for term 1 was very chaotic. Despite having booked at start of Xmas hols and understanding that Covid shut down didn’t help, because I had requested a Sunday lesson slot I wasn’t contacted until the Friday of the first week of lessons already underway, meaning no option to change lesson

21 day if I wasn’t happy with the options provided. Whereas a friend who only booked during the first week of swimming got her preferred timeslot. It should have been done in order of bookings received.

Morning lap swimming can be crowded with up to 6 lanes taken by squads, and a further two for walkers / slow lane

Some lockers are defective. I don't feel my bike will be secure in the bike area as it is a bit hidden / out of the way, and therefore I drive to the centre against my preference

Lockers in female change room not working (but this was only on one occasion recently)

Cleanliness in the ladies changing room - today 1/3/21 @11-12noon it was awful in there, a lot of hairs in showers on the floor - not nice! Needed a good clean.

There are quite a few faulty dumb-bells for aqua-aerobics. The bells come off the handle when it is used in water. But each week, it gets returned into the basket and nobody removes it. It is hard to tell when they are out of the water. The weight of the water and its pressure makes the bells come off. There is an instructor who is not an experienced aqua-aerobics instructor because the exercises are totally not suitable for in-water resistance training. She is not knowledgeable about the weight and pressure of water. One can't do dancing steps which are meant for a different medium (air). So, the participants do not get a thorough work-out for which we pay for. I think her name is Pat. She is lovely as a person but she just needs proper training about aqua, not just apply Zumba steps for the water.

The cafe is a shame

Showers are difficult to operate. Some of the buttons are so hard to push in that you can't shower in those cubicles. Each push is not for long enough. The pressure is poor so you have to stay too long to wash your hair and I have very short hair. The old showers were so much better.

Rebooking of swimming lessons we did not find out if our lesson was confirmed until the day before the lesson. We also did not get the same time slot as the previous term. Priority should be given to re-enrolling families before new enrolments.

Some issues with pool temp. Saturday morning swimmers - swim in squad I booked lane. Lifeguards could monitor lanes for aggressive swimmers who overtake unsafely. Lanes could be slow med fast etc for busy times.

There’s been sand around where we’ve had to leave our bags

We have become increasingly dissatisfied with the quality of swimming lessons and instructors and increasing large class sizes. There are only few instructors at Bold Park who seem to be skilled in stroke correction. We have spoken with the current centre swimming lesson supervisor on numerous occasions who has not taken our requests seriously and who has seemed to ignore the concerns we have expressed.

Changing rooms and toilets are not being cleaned thoroughly or often enough. One specific member of reception staff has a brisk and unhelpful manner and has bullied previous staff members and contractors which was very obvious to customers.

Equipment broken and insufficient shade in over main pool

General public lap lanes are first to be reduced when there are other one-off activities. such as school lessons or one-off school carnivals. We attend every week and are always moved over or squashed up for lap swimming. We are obviously lowest in the pecking order. This coming week we cannot attend because the whole week is taken up by school carnivals. Why can't these carnivals be staggered over a few weeks?

22 Pool heating malfunctions. Children’s swimming lessons which consume the entire indoor pool at certain times. Swimming lessons starting at 8am on the weekend when perhaps 9am would be more appropriate so recreational lap swimmers can complete their swim prior to lessons commencing and lanes closing

Poor water pressure in all but the second female shower cubicle. Very warm water out of all bathrooms taps and showers; no option to adjust

Frustrating when I select a lane based on indicators (eg 'lane closing in x mins', 'reserved' etc) only to find it suddenly changed and I get kicked out of what was a free lane. Seems lane planning is occasionally completely absent. Occasionally, the water is too warm to swim in during summer, albeit I understand that it is possibly difficult to regulate a big body of water particularly in Perth's heat.

Lessons have been cancelled three times at the start, no messages sent through to notify me.

I spoke to the swimming school manager who was very helpful and responsive when I alerted her to the fact that there was no advice from the centre regarding swimming lessons continuing on Monday public holidays. I was unable to attend the lesson on the labour day holiday as I had assumed there was no lessons and had planned to be away that weekend. She was sympathetic, acknowledging it was an oversight by the centre that advice was not given about this and offered me a refund. I did not specifically request this but I was impressed with her good customer service. I believed that this was the end of the matter until I received a phone call an hour or so later from the centre manager telling me that I was not entitled to a refund and that the swimming school manager was not authorised to do this. I received a credit which I had to accept. But I was not impressed with the manager’s attitude and manner towards me. Firstly, she would have displayed good customer service and managerial qualities if she had honoured the swim school manager’s decision and then taken it up with her not with me, if she had done the wrong thing. Secondly, her attitude was defensive and rude. She informed me that I already had $32 credit as if to imply that I had done this before when, actually , that credit was given to everyone because of the lockdown and because the centre was unable to provide a teacher for the first week of lessons. I felt belittled by her attitude. It is not the refund that is an issue for me, although I was grateful for it, but the lack of acknowledgment that the centre was at fault here not me. In other words, good customer service which is what this survey is all about. I have been attending the pool for many, many years as a lap swimmer and live in the Town of Cambridge. I have only recently started the pre-school swimming lessons with my granddaughter. Previously, we were attending another swim school which I was very impressed with but was out of my area. I have not been as impressed with the Bold Park swim lessons for babies. The space is very limited , cramming too many chases into one area , the props are few ( no toy ducks to swim after or plastic sieves to pour water over baby’s heads ) and the floating mat is worn and old and should be replaced. The teacher, although kind and friendly, is inexperienced and seems to lack confidence.

Fast and experienced swimmers in the slow lane. Children mucking around in the slow lane

Booking my children in to swimming lessons, having verbal communications about these bookings and never received email confirmation or calls back. Then arriving to commence lessons and neither children were booked in. The alternative classes were not what we desired and have to change other plans to accommodate

Behaviour of children not always monitored in the walking and swimming lanes. Sometimes these lanes are well monitored and children asked to move to free play area if they are jumping or in the way. With other lifeguards, there is little to no monitoring.

Didn't receive a text message advising that there were no swimming lessons the next day.

Noisy poorly behaved children and parents who don't care enough to supervise their children and keep them under control

Just the kids parties are not supervised so kids jump across lanes while we are trying to do laps in the indoor pool. I think you should have the younger guards to speak to the parents and show the kids what lane they can play in.

23 Fast swimmers in slow lane - no staff members seem to notice. Inappropriate use of walking lane - again no staff members seem to notice.

They have changed the hours to less time at night. For me I liked visiting when pool was quieter at this time as I use the walking lane and only one is in use in the ten-lane outdoor pool. So, prefer closing time to go back to 9 pm on weeknights. Also that one lane not available in early hours. From 5:30 am when I would like to come too due to quietness. They only open that lane to walkers at seven am. Also inside pool really only has one suitable lane for walkers due to its shallow depth in other lanes so lane becomes too crowded that’s why prefer outdoor pool at all times. Also, that far lane in inside pool is more difficult to access if one cannot use the ladder to get in and out.

Female changerooms need more cleaning, every 2 hours I suggest.

I think there need to be a little more work round a fast and medium lane and more info saying let faster swimmer through

Locker not working on several occasions

Just lots of leaves in pool. More than some others

Only 1 slow lane available - ridiculous

Staff can be rude at times at the front counter. It also took 7 weeks for my kids enrolments to be processed/looked at this year resulting in them missing the first 4 weeks of swimming lessons. I followed up many times only to be told they were busy and would get onto it as soon as possible

Bathroom has not been cleaned

We have been coming for a number of years for swimming lessons for our children. Initially we had some excellent teachers. Recently however (last year) we feel the quality of instruction during lessons has declined. Classes were regularly starting late. One of my sons was in the outside pool in a combined level class and during class was almost never in class swimming the distance required to pass his level. Very little individual attention or connection. His stroke technique was very sloppy and he was not corrected/guided on this. At the end of term four the only boxes ticked on his certificate were the ones that he could enter the pool safely etc - none of the actual swimming boxes - why did we pay for a whole term of lessons, only for him to finish less competent than he had started? We then moved to having lessons elsewhere. He advanced three stages over the summer and is finally now learning good stroke technique. We have been happy in the past with some very good teachers, but felt it has been patchy recently and that is why we now go elsewhere.

We weren’t happy with our sons swimming instructor last term, didn’t appear that invested in the kids or taking the time to encourage or teach the skills. As a result my son is repeating this level again, with the right instructor I believe he would have passed. Other parents agree with this comment and felt the same way

The program could never be started on time, usually 5 minutes late at least. But will be finished on time. If you do the math, that means I paid for 10 classes but only got 8 classes time. So maybe you should think about to arrange at least 5 minutes break during 2 programs?

Far too crowded lanes, inconsistent signage and indication of which lanes will be available to the public vs booked

Water is rather on the cool side in the outdoor pool

Pool temp fluctuates

My sons school had morning swimming lessons and after I queued up to pay, the man at the front desk shooed me to the side and told me and other parents to wait to pay so he could deal with the rest of the line. Needless

24 to say I didn’t wait long as I had to go to work. He was quite rude, unlike the other staff I have come across there.

Biggest problem I see is often too many lanes booked for other groups and not enough for public swimming. The other problem is too often very very slow swimmers being in the middle lanes - this should be discouraged and monitored etc.

Maybe a little note to monitor large groups using limited public lane space. It is frustrating to turn up to find one lane taken by a group of 10-15 people who haven’t booked the lane, making there one less lane for everyone else.

The swim instruction for my son has been terrible for a prolonged period, including several instructors. It was so bad that we decided to move to uniswim and we were not given any refund or compensation for leaving early in a term. Also, I injured my hand while swimming there a few months ago because there were maintenance works by the side of the pool near the lap lane where I was swimming. Light-weight boards were laying around by the side of the pool and belonged to the works in progress, however, they kept getting blown up into the air and dropped down, all along the side of the pool. I thought to myself “that looks dangerous, someone is going to get injured”. Sure enough, a few laps later, one of the boards dropped over my lane, half on the side of the pool, half hanging over into my lane. I didn’t know this until my hand, going in for the active stroke, struck it and I got a long thin cut on the back of my hand. It hurt and bled. I got the attention of one of the workmen and told him what had happened and he just looked at me like “so what.” I asked him to move the board and to secure it down and the other boards, so that they didn’t blow around and hurt someone. He reluctantly complied by tossing some tools on top of the boards. I decided to tell a lifeguard what had happened. I told him that the end lane, right next to the works probably needed to be closed because the workmen were so close, the boards weren’t really secure and an accident had just happened. He spoke to his manager, came back and said that he wouldn’t close the lane, that his manager told him to advise the public that they would be taking their own risk if they chose to swim in that lane...... which is illegal, actually. I told the lifeguard that and he just shrugged his shoulders. He did not offer me any help for my hand. I decided to speak to the manager about this craziness and so I went to the front desk and asked to speak to him. He came out of his office, still chewing food from his snack, I guess that’s why he didn’t want to come out when the lifeguard told him what had happened - I guess he was busy having his tea. I told the manager what had happened and that I didn’t think the area was safe. He told me that they had this job approved from the safety perspective already, so that meant it was plenty safe. He did not go out and have a look. Or consider the boards that were flying around, now only barely secure, he did not ask about my hand or offer help (or share any concern at all) and he did not consider the fact that he had asked the public to take the risk of swimming in that end lane near the works into their own hands was/is illegal. I was incredulous, left the centre and have never returned. I tore up my swim card which still had 19 or so swims on it and refuse to take my children or swim there myself ever again. I take safety very seriously and I was incredulous at the way it was treated in that situation. I think it spoke volumes about endemic attitudes and a toxic culture there. I cannot believe that some people, like that pool manager, did not critically evaluate the situation. He was clearly too busy eating and did not care at all about safety in operations. Yes, the job may have been approved prior to commencement, but how was it going in execution/on the day? Not so well. And the lifeguard, not having sense to use his eyes to see that those boards were flying around to take the initiative to sort it out himself, or to push back when his manager told him to do something illegal (and stupid). Not a single person offered me concern or help for my cut on my hand. Everyone treated me like I was a problem that I got cut. What? Seriously? I learned later that the works weren’t even for maintenance. They were for setting up for filming and marketing. That just blows my mind. Well, they did a terrible job marketing to me that day.

Between the very bad swim lessons and that horrible accident and safety issue and the terrible treatment by the staff, I will never set foot there again. I just hope that a more serious accident doesn’t occur with those attitudes towards safety. I also hope that small children are. It consistently out off their love for swimming because of young, uncaring, unqualified, impatient swim instructors.

25 Some poor instructors giving kids swimming lessons (not all but some). It was raised with the swimming coordinator who didn’t care. I’ve taken my kids out of lessons this year as I am fed up. I’ve spoken to other parents and they have also commented how the swimming lessons have deteriorated in the last 6 months to a year.

Often the children in the inside pool are not supervised properly by both parents and pool staff. Some children are swimming/playing and jumping in designated swim lanes and I have had to ask them to change lanes. It is disconcerting as I have back and neck injuries.

Sorry changing room. Wet areas. Staff never tell people off when they are in the wrong lane e.g. children or walkers in lap lanes. On 2 occasions was given wrong closing time. Tried to phone several times but no answer

The pool shade sails this year was not put up until very late

To call it a problem would be wildly exaggerated - but I wanted to comment. I find some (only some) of the life guards can be particularly authoritarian. Rules are rules and they don't consider the risk of the behaviour. For instance, when I was at the centre with young children (5 and 3) - I'm almost always there with young children. They had finished their lessons/play and we were on our way out. They wanted to go down the ramp in the outside pool that water walkers use for access. (as an aside - I love the kids to do this as it is a safe way for them to experience getting out of their depth and what to do). One water walker came past and commented how gorgeous my children were (obviously) and it was brilliant that kids had such good access to water and learnt to swim so young these days.....then the life guard came and told us off for playing in an area we shouldn't. There was only 1 other water walker at the time....i was parenting very closely (I like my kids not to die). The risk of inconvenience to a walker when getting out of the water was the only thing considered.....not the invaluable experience of exposing kids to water to make them safer. I should note that it was in no way busy and no other kids had followed us in (or indeed were there so there was no risk of them following us in). This was one example - i have others. I totally support lifeguards giving parents a talking to if they're not paying attention/kids are being brats. But in the cases where the parent is supervising closely and the behaviour is not causing an issue - perhaps let the kids play - because that's how they learn

Poor cleanliness around common public areas

Lost swimming equipment. Staff were not particularly helpful in helping with lost and found.

I feel overcrowding and noisy when parties happen Would like to know when on so can reschedule and come at a quieter time

Had unpleasant experiences with two different swimming lessens for children. There was no educator appeared for the first lesson for the 4-5 YO children and no one came to explain until it was already 12 min late (the lesson is 30min), but the receptionist refused to provide credit for that lesson. The private lesson educator for my other child also came late a few times during the term. Not a surprise, the children didn't get much progress and improvement for the whole year in this centre. The educators there are not performing professionally there.

Quality of kids swimming instructors levels 6,7,8 no oversight by supervisors, no consistency in approach, they appear to be babysitters not instructing the kids on technique to learn and grow.

Swim program in term 4 was completely disorganised. Had both kids in same class and one was moved because they had overbooked the class. Relief teachers just went through motions so kids made zero progress. No communication on progress or certificates. For the last 2 years, kids have progressed through levels at 2 week school swimming but seem to make no progress at BOld park. For last 2 years, assessments have been missed in one of my kids classes because of last minute relief teachers and then just forgotten about. Zero communication. We have now not re-enrolled

26 Online enrolment function wasn't working for term 1. Email enquiry for academy enrolment wasn't responded to

Just with some other patrons not understanding signage and rules around lane usage.

The new swim school supervisor is very professional and organised. I would like to see more staff training for the instructors. My sons have had a number of different instructors over the past three weeks.

My son was wrongly assessed and was put into level 2 despite his completion of level 4 twice. His previous certificates were not signed appropriately by his instructor. He has since lost interest and confidence in swimming. Despite voicing our concerns via email there was zero response. Swim coordinator and the response was utterly disappointing and unprofessional. We were even initially rejected to have the swim course refunded.

Communication regarding swimming lesson cancellation but this is a Covid issue and is extremely difficult when it changes quickly.

Overbooking of the younger ages of swimming lessons leading to overcrowding of the lesson pools during lesson times.

I do however wish the my fitness passport was like other centre and you can just scan your card. It’s time wasting to fill in the form every time. Some centres actually just give you an access pass for that facility. For example Warwick stadium. Some centres like Beatty park and hbf stadium have the self scanning in with fitness passport.

Lack of response to many emails, working towards getting my child into the class with the teacher he likes (this is important as he takes a while to warm to people). No private lessons available - was keen to start this 6months ago and still no ability to do so. May end up having to take our child elsewhere in order to be able to facilitate

No update from the swim academy when there had been cancellation

The time period in which we received our daughters swimming lesson timetable was ridiculously long. This included me having to calling the centre on multiple occasions to find out what was going on only to be told it was still being processed. Not once did I ever receive a call back to advise the status even when advised I would.

A tree dropped gummy patch on the car's duco. This was not reported.

Children swimming across lanes and playing in designated lap lanes. Very slow swimmers swimming in the lap lanes when there is a designated slow lane. Compared to other pools I swim at I feel the life guards are often occupied with other things and are not always watching the pool.

I have not used the pool for many months as I am not happy with the service. Staff are rude No refund if the child misses swimming lessons due to a cold (it's not worth paying $75 to visit the doctor for a certificate) I prefer beady park who do offer a voucher for missed lessons!

Behaviour of older children, without adequate parental supervision - in the indoor space. Running, chasing each other, throwing selves around and jumping in without regards to those around them. This poses a considerable risk to younger children. Particularly noticeable during vacswim times but also occasionally after school or weekends. Lifeguards don't do enough to police this and pull kids up.

We have left because the enrolment process for swimming lessons is terrible. Very unresponsive, poor communication (having to call to see when lessons start, what class you are in). And the booking staff were unfriendly

27 The only 'problem' I have is not being able to control the heat of shower water

Faulty dumbells

Very poor booking process for kids lessons. Both school holidays and term lessons. Unresponsive to emails. And in person inquiries. Lost out on desired slots for reasons outside our fault. Not sure what the issues are there but booking process has been very poor.

We had arranged and checked with the centre that the inflatable was going to be up on Saturday 6 March for our Sons birthday party. Due to sport commitments we couldn’t book the inflatable due to time clash. When we arrived we were informed it wasn’t going to be put up as it was “no longer summer”. The attitude of the reception staff was “too bad, so sad”. We offered to pay but no effort was made. We ended up going to another swimming centre that was more than happy to accommodate us.

Water seems too warm. Undercover area is very hot and humid like a sauna. I cannot stay to watch the lesson as its far too hot

Difficulty getting confirmation of kid’s lessons due to lack of staff. Lack of flexibility with no make-up classes, all other local swimming schools offer this (eg State swim, Lords, Beatty park)

Some Lockers outside male change rooms are broken and can’t be locked

Swimming lessons don't always start or finish on time. Swimming instructors aren't always suitable for my child.

The cleanliness of the changerooms is disgusting. The toilets and showers are absolutely revolting. There is Mold growing on the back of the shower doors and partitions.

Classes were cancelled without being notified post lockdown. This occurred several weeks in a row followed by not being notified once the classes were back on. This was very frustrating.

Response time to swim lessons bookings

The bathrooms are frequently quite dirty. I understand they will be wet due to swimming water etc, but they often smell of urine unfortunately. Also, the hand soap frequently has run out.

We’ve had instructors not turn up, also our bookings for swimming lessons this term were completely messed up, I understand from conversations that there were admin issues, but I rang weekly over the course of 4 weeks to follow up our bookings and was told all was fine - the day we were due to start I was told that we weren’t yet enrolled and that all the times we had requested were full. Also there was no communication about swimming going ahead on public holidays - I tried to call throughout the day to check but the phones continuously rang out so I assumed the centre was closed. Anyway, quite a few issues this year which is a shame.

When I’ve done laps on a Sunday afternoon the pool has been quite unclean with bandaids etc floating in it. Seems to tie in with after the kids floating device been out.

Long queues to enter facility making us late for swimming class. Lack of parking at busy times. Lack of change room space. Lack of space in pool for class to be conducted (duck). Class was cancelled one week due to lack of staff.

Dirty change room

Good foot-ware stolen

Renovations interrupting swimming lessons. Hard to find parking sometimes

28 Roo many reserved lanes. You should charge less to enter if lanes are reserved and if necessary make up the financial loss by charging much more for reserved lanes or activities

I emailed the pool manager about the children’s school swimming schedule disrupting my hydrotherapy sessions, I explained my quality of life is severely affected when I am unable to come 3 x 45mins a week, there are quite a few of us who come in the morning and we have inadvertently worked out a casual schedule so we’re not over crowded, but we were expected as a large group to be all done before 8am. After this there were no lanes available in the warm water due to school holiday swimming lessons. In previous years they have kept the deep 110cm lane open for people with chronic illness to do their exercise but the manager neither responded to my email nor changed anything, quite frankly I felt discriminated against and disregarded. I attend 52 weeks of the year and I am regularly there 3 times a week, am I not consistently supporting the pool being open and showing that I need the pool in order to have any kind of movement, both my Physio and rheumatologist agree this is vital for my wellbeing. The main staff were supportive and considerate when I spoke with them but unfortunately, they weren’t able to influence/effect any positive change. I know I am not the only patron who was affected by this and I’m not the only one disappointed in how we as a group were not considered. As a public pool is it not there to serve everyone in the community?

Inadequate close parking during School swimming lessons. Not being able to do Aquarobics in the outside pool due to School Swimming Carnivals. In recent years we were able to participate in the two walking lanes with no problem in the 50-metre pool.

Equipment deteriorated but it has been rectified.

Obviously matters beyond their control re Covid 19. Otherwise, no

I failed to get lessons for a group of us 3/4 adults for stroke improvement after previously attending for nearly 2 years. I feel SOME of the instructors are not as experienced or as enthusiastic as others. So much so I'm considering moving to another venue with all 4 of the children. Also definitely found adult instruction elsewhere

Lane availability due to school activities. They some times book several lanes but do nor use all of them. The water aerobics taking two lanes when they only have a couple of people participating.

1) I called up to change the kids swimming lessons times to Saturday morning. Husband brought kids to lesson on Saturday morning and administrator said they have not been enrolled in the swimming lesson that morning. But the person over the phone assured me she had changed the times for me and all I needed to do was turn up on Saturday morning. My husband proceeded to ask for another time suitable for Saturday morning to which the administrator said there aren't any available. When I rang the next day to try to book the kids in for Saturday lesson. That administrator was able to do so easily. Problems: very inconsistent admin staff who appear to be unsure of what they are supposed to do

2) Swimming teachers vary a lot. My kids have been swimming here for 5 years and one term we can get a very uninterested teacher, then next term a passionate one. There does not seem to any standard for the swimming teachers

Enrolling in swim school term 1 was horrendously difficult. No enrolment was confirmed until after term had started and the school was unresponsive on email/ no resolution. Staff were uncontactable on the phones despite multiple attempts. Finally resolved with the intervention of the acting manager.

Poor organisation regarding swimming lessons this term. I had to wait weeks regarding our enrolments even after ringing twice to enquire what was happening.

29

1. I very much dislike having to exit the walking lane in the shallow pool through lane ropes, swimming lessons, family activities etc. because I cannot climb the ladder.

2. The walking and slow lanes are often congested with children and parents playing with no intervention from the staff.

3. Sometimes (e.g. last Sunday) a walking or slow lane will suddenly become a swimming lesson lane without the warning of the poolside indicator.

The showers are terrible - water pressure is useless and can hardly get wet in them. HBF stadium has much better showers and I often go there instead due to this.

I had a few swim sessions left on my card but because I hadn't used my card for 12 months, I was told they no longer will be accepted. I don't think that is fair. If the price has gone up give the option of paying the difference.

Class sizes for swimming lessons are too big and this means despite paying for 3 terms at the same swimming level my child’s freestyle stroke did not progress at all while the instructor concentrated on the misbehaving/incorrect level children who appear to need more assistance. We have since moved to another swim facility with excellent progress in just one term. We pay more but don’t waste money on ineffective lessons.

Just some confusion with starting time of class for my child. Confirmation letter / email had a different time to what the teacher was told. It was out by 10 mins. This was the case for all participants in the class. This was sorted out. Nothing major.

Public lane but trying to use it and stopping too much

Probably should just mention the whole booking in system. I sent off my bookings in December (early) and we didn’t know the day or time of our lesson until the week of the lesson in February. For someone who works, this got me a little worried as I needed a certain day and time to ensure my kids could make it.

Attempt at enrolling children in swimming lessons was unsuccessful - received no response from centre

Lack of public lanes available recently make sit less friendly in the pool. Staff are great tho

My husband lost his hearing aid. when we rang nobody answered the phone for two days. However, when we were next able to go to the pool it had been found and safely stored. we were extremely grateful.

In every swim school class my son has been in over the past there have been kids who clearly should not have been in the class and the attention my son has received in the class has been minimal which has meant he has not progressed.. In the Term 4 swimming lessons last year my son did not even get have a proper assessment and the certificate he received actually bore little resemblance to what was the case.

Trying to get my two kids re-enrolled for Term 1 this year was a near impossible task. I submitted enrolment forms well in advance but the centre was completely unresponsive when it came to finalising arrangements. I had to call the centre three times and each time was told that I would receive a call back or an email to finalise the enrolments which never happened. In the end, just before classes recommenced, I had to call to the centre and speak in person with an employee to find out if my kids had a swimming lesson spot or not. It was incredibly frustrating and the whole process was very poorly managed.

Very poor quality teaching of our children, to the point where we now go elsewhere for their lessons.

30 Spitting in the shower cubicles, and not washing it away. Clothes left on hooks and lockers not used. Younger men having little respect for others.

My child’s instructor is dismissive of parent concerns. Communicate poorly with parent and doesn’t take time to engage.

The instructor for one of the 8:20am Saturday class does not seem very enthusiastic about teaching. Gives the impression that they are more or less just ‘going through the motions’.

2021 Term 1 swimming lesson bookings were not handled very well. I submitted our enrolment forms 31/12/20 and didn't receive any places until recently. As a return customer, I hoped that this process would have been more efficient and that we would have been prioritised over new enrolments. This delay was a significant issue when scheduling other after school activities.

Availability of normal lap lanes has seems to decrease in the last 6 months. Many of the lanes are reserved making it difficult to swim in the open lanes.

The obstacle course starting late. Supervisors not controlling children pushing in. Also supervisors not being fully attentive. Looking on their phones.

Very delayed response to swimming lesson bookings - had to follow up 5 times!!!!!!

I was in a reserved lane swimming with the group while a man ignored the sign and swam with us. I reported this incident to the staff. Another incident while I was in a lane swimming with my friend in the 20m indoor pool a woman in her 60’s deliberately swam with us in breaststroke in the middle of the lane and suddenly kicked us. That behaviour was unacceptable. In fact, I remained calm and friendly and asked if she was ok.

Nothing major, but the swimming lessons are usually always well organized in advance, but I had to keep enquiring this time round.

Yes I had an accident with another Patron who injured me and The supervisor handled it very poorly. Thankfully Fiona was there and was very caring and made me feel more comfortable. If it wasn’t for her intervention I would have cancelled my membership

My only two frustrations would be:

1. Occasionally the lanes are ""double booked"" and/or do not match the availability specified on the website.

2. I think it would be helpful if the life guards were a bit more assertive in ensuring appropriate ""pool etiquette"" from users.

There are often kids playing in the fast lap lane and there are often elderly ladies walking in the lap lanes despite tge fact that there is a specific lane dedicated to this.

I don’t think there is enough for my age group to do. It’s too expensive to pay extra for the obstacle course and it doesn’t run enough times on school holidays anyway. Needs a dive pool with springboard for competitions. That would be heaps more fun and you might actually get more teenagers coming and using the pools.

Swimmers/walkers in inappropriate lane

Not a problem but would be helpful if you emailed members when school carnivals were on so we can plan around it. I know the general availability is on the website but nothing worse and arriving at your normal quiet time to find only two lanes open

31 1. First instructor for baby swim (Mary) was not good - appeared inexperienced and unenthusiastic, very limited activities and boring

- spent 10 minutes of the 20 minute class chasing a ball (can do this on own without an instructor and baby lost interest

- very limited number of songs and activities

- no welcome or goodbye song

- hardly engaged with the babies

- when she used my baby as a demonstration she kept dropping the head in the water without realising (swallowed water)

However the staff at front desk were very helpful - took feedback and allowed me to change instructors which resolved the issue.

Staff in baby swim should be consistent and they should be trained to a minimum level

2. After enrolment online I did not receive any communication about whether I was enrolled. I had to call and then email a week before the class to expedite enrolment despite enrolling a month in advance. On calling several times there was no-one available to address my needs regarding baby swim (had to call back on different day despite calling during the working week)

Insufficient staff for lessons. Too many kids in same lesson.

Other patrons being rude and aggressive when swimming, but life guards were not on top and their behaviour went unnoticed. Also Kids are constantly cutting through swimming lanes making it annoying and dangerous and life guards don’t do anything to stop them

Just the organisation leading up to term 1 swim lessons. But I believe this has been fixed and is now running smoothly again. I would like to be able to buy swimmers as well and the boys section is never well stocked.

The term 1 2021 swim academy bookings were very disorganised. I had a confirmation email of my booking however when I came for the first lesson the time has been changed. I had no notification of this prior. I also was not advised that lessons were not going ahead in the week after lockdown, I found out from a friend. I am aware of several other people who also had issues with their bookings this time.

Change to swimming co-ordinator has detracted from the centre significantly.

The online booking for my son seemed to be misplaced. Also he was asked to come in for a swimming assessment but these results were lost and no record was kept, meaning it was a waste of our time bringing him in for an assessment. Also my daughter was in a stage 4 class last year in term 4 and her strokes did not improve. Their were 5 in the class and I think this was too many. She also didn’t like her teacher

The temperature is always as warm as I’d like in winter

Not enough lanes for slow swimmers from 3-6

This season's swim classes felt a little disorganised for the first week after Covid restrictions were lifted- and this was after the first week was cancelled due to staff shortages. Also - and ongoing issue. the floor in the shared change area does not drain properly!

Just a small point. Can I suggest more regular cleaning of the bathrooms, please. There’s always so much hair on the floor. 

32 Minor but went to the pool for a 7.30 start on a Public Holiday as was on the website to find that it didn't open until 8.00. Was accommodated and allowed in as soon as inspections were done about 7.45.

The large amount of lanes that can be booked at peak times, leaving few public swimming lanes

We've missed swimming lessons due to child illness and while we've been credited an amount for pool entry, we've not been able to get make up lessons easily. There is a lack of flexibility and consistency with the process, and we are genuinely considering other pools further away that other parents have said are more accommodating.

Swimming lessons are a bit noisy, it can be quite hard to hear the instructions.

Not impressed with slippery areas around pool in kids pool area. Likewise, not great food options - usual junk food to argue with kids about - hot chips etc

When I was doing rehab for a back injury and having to use the walk lane I found parents not supervising their children. These children were jumping in this lane to the extent I left the pool on three occasions after less than five minutes and went to Challenge. The attendant's had to be told several times it was a walk lane and were reluctant to do anything and were too busy talking to each other. This is the only disappointingly interaction in four years.

Pool heating not working on occasion. Toilet cleanliness not acceptable on occasion.

Wasn’t entirely sure what was happening with swimming lessons with Covid lockdown. Lack of communication and lessons were cancelled with lack of instructors. Missed three lessons and not reimbursed or even offer of reimbursement/make up lessons

My son (aged 4) was not happy with his swimming lesson class/teacher and we had to cancel the remainder of the lessons. We were given a credit which was nice, but unable to find the right time to rebook as yet.

Children and teenagers jumping in the slow lane, dangerous for the elderly and infirm. Young guards not having the confidence / skills to stop dangerous activities ie running along the side of the pool, jumping in the pool. (Still, it is the best pool in Perth)

I enrolled my 16 month old son to Duck 2 swimming lesson, and received no confirmation or updates on the enrolment until 2-3 weeks after the lesson was supposed to start, a general email confirmation. Even then, there was no communication as to what happened to the 2 missed classes (reduced fee or extended term?) We have been having lessons with Rob, who is a nice guy but looks bored most of the time and he doesn't speak up as a swimming instruction so none of us parents can hear the words he's singing half of the time. It's rather disappointing but nevertheless toddlers enjoy swimming for 20 minutes.

Double-booking, which was resolved but delayed our group starting.

It can be cold in the baby/kids pool with the wind coming in the sides. My swimming instructor was not knowledgeable at all and I cancelled my lessons. "

Often the swim lane schedule in incorrect. As an example it may state online that 7 lanes are open for swimming however upon arrival there are only 4. This makes it hard to gouge best ties to attend when not busy or there are multiple lanes to choose from.

The only issues was with finishing off the swimming program with Covid. Realising the unusual circumstances, the kids did not receive a certificate although the grading was moved forward with the anticipated closure of the pool.

Dirty change rooms, pools of water to walk through to change rooms every time I visit. Most lockers don't work. Whole centre not the cleanest. It can be done better.

33

Too many swimming lessons, we need to have lanes to swim/walk in too

Sometimes difficult finding space to swim if you attend with kids on a weekend. So many lanes are taken up with swimming lessons. Capacity is reached quickly. Staff wearing g-string style bather bottoms during kids lessons does not seem professional or sun safe.

The drainage of water from the floor in the general shower area is quite poor. There is always water pooling on the floor.

Wouldn’t call it a problem but on hot days you often get family’s playing in the lap lanes. Have ran into many a child trying to cross lanes and have also been hit by pool noodles from children play fighting in a lap lane.

Change rooms often dirty. Indoor pool too crowded. Children playing in indoor pool not kept in control. Parents hogging seats by leaving bags on them and not actually using them

Wading lane has been used by children or not put aside for waders only.

Our children have participated in your swim school for years. In the last 12 months the program has varied, the standards of teaching and ability to hold children's attention has diminished. The care and responsiveness of the senior team for the swim school has been exceptionally poor. I sent an email of complaint on 12 December which has not been acknowledged or responded to. I have withdrawn my children from your swim school because of the poor care and attention

Entry fee is relatively expensive. Although BP is closer and more convenient I regularly go to HBF Stadium because it's cheaper and has more lanes available

I find your Swimming lessons reservation system confusing and have heard complaints from other parents about it being disorganed and poorly communicated.

There are many times where they are swimmers or kids in the walking lane. I have seen staff walk past and not say anything, leaving me to tell people that they are in a walking lane. Sometimes, (usually Men) just ignore me and carry on swimming. One time in particular, there was a man swimming up the middle of the lane and there was a staff member (older man Kiwi) watching him who said nothing.

I do think the lifeguards need to be more attentive. You often see them talking amongst themselves without watching the water. I've NEVER seen a lifeguard (in 5 years) approach a young child to ask where their parents are (often out of the pool).

I have a back injury and use the pool for walking (inside in Winter and outside in Summer). This summer particularly has seen a change in staff and they do not patrol the walking lane sufficiently enough to stop children coming in and playing around. There have been balls, water guns etc. I know it is hard during summertime, but there is also an indoor pool for children to play. I really like the idea that you have made the end of the lane a 'free play area' and that is very positive. However, I often see the new staff just standing there when there are children jumping into the lane and avoiding the free play area. Often there are elderly or disabled people who are trying to feel safe as they do exercise. If we are paying for walking lane, it really needs to be one.

I had my car damaged in the car park but that is not the pools fault

During Covid. They did not honour the terms of the membership and failed to provide compensation adequate to the time missed. Arrogant response to this problem but I believe it was from the town of Cambridge.

34 First time at swimming lessons here and it has not been the most positive experience since we started (about a month ago);

- very hard to understand if we had a place in the program or not. Multiple phone calls to ask if we had a spot to which were answered we’’ll call you when we know. This was only confirmed

To me after I continued to call and was still given mixed messages up until the day before we were meant to start. All a very frustrating and unclear process.

- toddler class: (2 years, 4 months) our first week in we assumed we were in the right spot. Two teachers were right next to us after arriving late. After another 5 minutes of assuming they were busy with something else we asked if they were our instructors and they said yes, this being 10 mins into the class. So we only had 10 minutes of this class. Note the instructors were late to begin with which made the process unclear. My son was the only person in this class at the time which didn’t help with the uncertainty. After this 10 minutes of a class I watched the next class, and it was clear the experience for the following class was so much better for this group rather than my sons experience.

We were away week 2 but then again in week 3, the instructors were late and the class started 5 minutes late. When this is a 20 mins class that 5 minutes late is a very big deal given we manage to get kids up and dressed in the morning to get here in time and expect this of the instructors as well. I would much rather have a sleep in on a Sunday morning too! Besides these points the class actually seems very good and my toddler loves it - so just starting on time and making sure instructors are fully engaged from the word go to make it to e best 20 mins experience for the toddlers.

- for my 4 years old, the instructor was fine but seemed a bit disengaged and not as attentive compared to the other instructors I observed. Just my observation though as not close enough to hear interactions with the children. Apologies for the negative observation it’s just for this age group you still need instructors that seem to really enjoy children to make it the best experience for the young kids.

I am hopeful that these are just teething problems for the start of the year and we will return in term 2 to give it another go, hoping for this to be better.

The walking lane appears to be shared with a children's play area at the deep end. Often, especially over weekends, I cannot carry on into the deep end to continue my pedalling exercise as there are children doing bombies into this end. Is it not possible to reserve an entire lane for walking and move the children to another lane? People in the walking lane are also paying customers! Once I arrived to find that lanes 1 and 2 had been combined for an exercise class which meant I and the others in the walking lane were restricted to the shallow end.

My son went there with his Dad and went in the inside pool and said there was a lot of hair and dirt so that has put him off going in that inside pool area.

Incorrect information from lifeguard staff to a patron. Incorrect information on the lane availability, which I regularly check.

We experienced issues with booking term 1 swimming lessons. Despite having actually completed an enrolment form in December, because we had requested a Sunday morning class time we were some of the last to be contacted (After the term had already started!) to confirm our class time. As a result, since classes had already started running on the Monday, Tuesday, Wednesday etc after school we had limited flexibility to change class once it became evident that the Sunday morning available class times would not work for us. I would strongly prefer that enrolments be processed in the order that they are received, rather than the day of the week requested. Also, while I understand that there were delays with the start of term 1 due to the Covid

35 shut down and before that a staff shortage, there was no updated information on the website to say when term 1 classes would get underway.

Changing areas needs regular check as floors and changing space gets a bit messy and slippery. Toilets needs regular check for some tissue paper top up and waste bin proper disposal

Coffee and sometimes the service/wait times for food & drinks is very bad.

The kids pool was way too crowded and other people were pushing and being rude when I had paid to take my 6 month swimming with my husband. The lap lanes were all taken up with swimming lessons too and there was not enough room for everyone.

Cancellation of swimming lessons and confusion over refund/credit

Trying to book into swim school is a frustrating experience. Lack of contact after sending in application. Very slow processing. No one answering the phone

This term booking system was a disaster! I called at least five times before I eventually got a lesson time and only after I asked to speak to a manager. We are close to getting lessons elsewhere as it really was a very bad experience. Each call I was promised I’d get a call back and never did. The cafe food also needs work. The lollies at the counter need to go and be replaced with a fresh healthy menu

Not enough lap lanes open during the day and too many people squashed into less lanes.

The biggest issue I have found is the shocking response rate to emails and phone messages. I have emailed the swim school countless times and left messages to enrol my children into classes and never get a response. Its a terrible way to treat customers, especially when you are wanting to sign up to more programs and don’t even get a call or email back to arrange. The programs are extremely disorganized and we are always having to chase up details. When we do our messages are ignored. I have also been waiting weeks for refund and am yet to be contacted or have had the funds refunded. The refund is due to the lack of organization for instructors for term 1, thus the term commenced later than expected. We should have these funds returned back immediately as this was not our fault.

- Lack of communication when booking swimming lessons for my baby. Had similar feedback from 2 friends who also booked for their babies.

- I took my 7 month old to her first swimming lesson and was surprised by class #1. Quite advanced for a baby who is just getting used to the water. Dunking face under etc. I imagined the first few lessons would be play and getting them used to swimming. She was very overwhelmed so I didn’t return. My friend who had an older baby in the same class agreed but luckily her baby was 2 months older and had done a bit of swimming before. The teacher also needed a doll or to demonstrate with one of the babies. She was acting like we had done the class before verbally telling us what to do. Was quite bad and overwhelming to be honest.

Singing non mainstream nursery rhymes too? My friend and I had no idea what songs they were?

- lack of communication after emailing seeing if I could transfer her to next terms lessons so I could get her used to swimming a bit more first. Never heard back.

Swimming carnivals and events shutting down most lanes without any warning to swimmers. Lack of availability of lanes is annoying. Vacswim in January was very poorly run and expensive. Kids should not be charged to go on the bouncy inflatables after paying pool entry. I will not return for vacswim ever again at Bold Park.

36 “ANY FURTHER COMMENTS…”

Please respond to phone calls and emails. Teach the younger instructors how to keep children engaged without threatening.

Easy to park and swim Beautiful centre and being in beautiful location

It would be helpful if there was greater monitoring of fast swimmers in the slow lanes. the number of squads means that often few lanes are available.

Great centre and well run with a good variety of activities

As my kids get older (over 10) I’d love to see a kiss and drive style drop off lane during peak hours for swimming lessons and also for disability purposes. Currently people just stop in front of the entrance which blocks cars from passing/finding parking. If you’re already “cutting it fine” to get to lessons/swim squad on time as so many working parents do, it would make for a less stressful experience for all involved (meaning older kids can at least get in line fit entry where there is also likely to be a bottleneck during peak lesson times on week day afternoons.

It would be very handy to be able to see a live video feed of how busy the outside pool lanes are, before coming to the centra and finding it's too busy to swim in a relaxed fashion.

I am always recommending the centre to others - the pool's location is wonderful and i can usually find space for a swim

Sometimes there are too many lanes booked out by clubs, particularly in the early morning in the lead up to Rottnest & P2P leaving not much 50m pool space to the public

I am thankful for the Saturday class as I began working and could not attend the weekday classes anymore.

Wet facilities could be cleaner and are slowly deteriorating. Would love a better cafe

I’ve looked around for an effective and enjoyable aquarobics class and Bold Park has fulfilled exactly what I was searching for.

I love swimming at Bold Park. It is a very important part of my life. I solve a lot of problems at Bold park when I am swimming- sometimes it’s just deciding what to have for dinner! At other times it grounds me and improves mt mental health. It’s also been a rehabilitation place for a number of injuries. I will keep coming as long as I am able.

Keep up all the wonderful things you do

Please keep the pool warm in the winter

It’s expensive just to go for a swim.

Need to consider employing more swimming instructors who have the ability to focus on stroke correction. You need more great instructors like David who teach rather than just watch the children do laps.

Keep up the good work.

The current management needs to be changed to reduce the toxic environment

Good approachable staff makes all the difference. Well maintained facilities

37 It would be good if the aqua aerobics programs didn't have to be cancelled due to swimming carnivals. Maybe we could have them on earlier before the carnival starts so we don't miss out. I don’t like doing the aqua aerobics programs indoors the pool is too shallow.

A better cafe facilities with healthy food choices would definitely be welcome. More skilled instructors for water aerobics and more reliable equipment also would enhance the experience and health benefits.

Staff are good but as general swimmers we are considered very little in the scheme of things.

Consider more pool shade cover in the height of summer and comparable cost of entry compared to other nearby pools.

Please consider installing one extra shower for cold only.

I’d prefer to swim late in the day. If the centre were open a little later 2/3 nights a week

The Centre is a great asset to Cambridge, providing amenities for all levels of fitness and for all age groups. This is especially important to young families and senior members of the community.

Thankyou for providing a lovely 'community feel' venue. Thankyou to the friendly 0530am staff!!

The men's changeroom is too small and poorly designed.

The kids swimming lessons need to be better organised by the teachers, start and finish on time, less time wasting during the class

It is difficult to go for casual swim from 3:30pm. this puts me off as too many are in the lane

Cleaner change rooms/showers

Any groups using the lap lanes on a regular basis should book these lanes so it is reflected in the lane availability list .

I started in 2007 and apart from the reconstruction faze, it has been a very significant part of my weeks. The staff are fantastic. The instructors are very good.

On the whole my experience in most swims have been enjoyable and relaxing , the not enjoyable times are when the faster swimmers who come powering past should in the next lane evoke anxiety and stressful times in the water

Please improve the range of food for sale at the cafe

Perhaps closer monitoring of the lane pacing - some people are in the slow lane should be in the walking lane as they are very inexperienced swimmers. people using swimming instruments like hand and feet flippers could possibly go in a different lane as they overtake the regular swimmers and it can get congested in the lane

I appreciate being able to take my grandson to a semi indoor pool and not suffer the intense smell of chlorine. The kiddies pool caters for all ages. he centre staff are some of the friendliest I have come across at fitness centres.

Our dissatisfaction was only covered by a family pass session given to us to use as a one of token

Aqua equipment needs regular attention, clean out & update for safety, effectiveness & enough for all. It would be good if the shop stocked aqua belts with the small separate weights/floats to purchase & other aqua equipment to buy.

Sometimes more lounge chairs are needed

38 Very hard for staff to ensure that children and their parents do the right thing. I would like to see lanes which are for adults only and penalties for both children and parents who consistently do not show consideration for others e.g. children constantly screaming at the top of their voices with parents making no effort to reduce their child's noise level so that other s can relax and enjoy their swim. I would like to see an hour where no children are allowed

We love the trees and the way the pools are set up.

I just wish the slow lane and walking lanes were monitored more carefully. (Scarborough Beach Pool seem to do a much better job in this area)

I love swimming outside withe the trees all around. A really peaceful setting.

Love bold park ...beautiful outdoor setting in nature ...various birds come to visit at different times

Thanks to all the team who make it possible

Crowded slow lane, slow is generally breaststroke that takes more space than freestyle hence slow needs more room

Haven’t been there since Scarborough pool opened

I feel very fortunate to be able to attend this facility.

Food offerings very limited; early morning availability nil!

The amount of lanes consistently booked out at peak times is a bit disappointing for swimmers hoping to do laps, however it is understandable

A more diverse range of activities are required to accommodate differing ages and needs.

Staff are always friendly.

The changing rooms are too small especially when there are families and children

You got neutral on relaxation/stress levels. I'm not sure the centre can change these.....the stress comes from multiple young children and a 3yr old who thinks he can swim. At least he can stand now - was way worse when he was 2.

Private Swimming lessons are expensive compared to other centres. HBF $40 per hour

It is nice to have the facilities doors opened 10min before 5.30 so you can start swimming at 5.30 and not 5.45 when the doors are opened at 5.30 due to volume of clients

The only criticism I would have, is that there is often overcrowding in the lap lanes due to the number of lanes booked

Bold Park is the perfect family friendly environment and I love that it is popular with a whole range of ages. It's not a rehab pool though I use it as that but love the fact that the kids are having their swimming lessons in the next lane. Love seeing the little ones start their water journey. It is also a meeting place for my brother and I. He swims laps and I walk and there is always a nice cup of coffee at the end of it. It is a social occasion and the setting makes that perfect. I also love the 'community friendly' size of the centre. It is not an elite swimming facility though some squads do train there. It is there for our community and meeting familiar faces is part of the fun.

The ability to book a 30, 60, or 90 min time slot in the lane online and see how many other swimmers are in the lane and have a cap on each lane for ability would be an outstanding improvement for competitive swimmers.

39 I time my swims when there are several lanes available but find it irritating when people who have booked lanes go over time and I have to wait for them to finish, It would be good if staff could police that more.

The entry fee seems a little high.

It is convenient, with plenty of parking, nice & clean with knowledgeable staff.

Can we please have graded lanes - walking, slow, medium and fast (under 1.40 per 100) and for this to be enforced? This works well at Scarborough pool and others.

The facility should have a gym in my opinion - a huge opportunity was missed at the time of rebuild!

Awesome place to go. People always ask why I don’t use Scarborough pool and my answer is simple - BPA facilities are awesome a d the ease of access and incredible staff make it a pleasure to attend. Staff like Tamara are welcoming and are always quick with a smile and friendly welcome.

Would like to see the standard of instruction improved within the swim school. More consistency with teachers who hand over and follow students through the school. Perhaps more invested in their success. Maybe pay rise so that they stay with the school.

As a swimming Centre not being able to facilitate private lessons is an issue, particularly that it was addressed in 6 months

Occasionally I do notice that the pool could do with a good vacuum, to remove debris from the bottom. This doesn't necessarily detract from my enjoyment.

This survey was VERY DIFFICULT and slow to complete on my iPad because of the grey small font. I found it very annoying. Why grey??? Why so tiny?

Would like more selection of swim wear in the pool shop especially for older people.

The upgrade works are now well established and operational. They function well and add to the enjoyment.

Staff are rude, unhelpful, and full of themselves

Recently had a birthday party there and it was fantastic!

As a family, we love Bold Park Pool. Hats off to the wonderful creche staff for the great service they provide!

I would suggest that swimming caps be mandatory in the pool

Love the pool and staff.

Food in the cafe could be made healthier

Would like facility like a slide for 10 year or older kids to use. More youth facilities. A waterspout fountain would be nice. Spa type jets for back massages

Please make the kids classes more flexible, kids get sick all the time and stuff happens at school - they don’t want to miss out on their class and it would be good to have an overflow / make up option (e.g. on the weekend)

It would be very useful to be able to see a live feed of the outside pool online, to see how busy the lanes are.

Swimming instructors should be more competent and better at working with children ie fun and motivating

The pool is great and the staff generally are nice (though not all of them) but the cleanliness of the toilets and changerooms is very terrible

40 Please communicate more regards to classes being cancelled or postponed.

I’m sooo happy with the swim school. I feel my daughter isn’t treated like a baby who to splash around, which was happening at another centre. She is being taught proper strokes and ways to improve her skills. I have already seen an improvement over the last few weeks. I couldn’t be happier with the centre.

Lessons were very well organised, kids enjoyed swimming and learnt so much.

Centre is great, staff are great, increased healthy options at cafe would be great - I would love to pick up a late afternoon salad or healthy snack while my kids are at the pool and my partner would come more if you had 'destination worthy' coffee

Disabled toilet with shower can do some more frequent cleaning, as wet tissues, hair can be seen on the wet floor.

Would love a bigger area for leisure swimming in outdoor pool. ) not lap swimming.

I would live for my son to be able to complete the higher stages at the Centre. Level 10+

I don’t think a parent spectator should pay. The coffee beans should be changed as it’s not great coffee.

The staff are exceptional at this facility

Maybe an evening Aqua Deep class

Stronger and higher standard of recruitment of swim teachers and admin staff may be beneficial

The water temperature in the outdoor pool is too cold. My 7-year-old dreads her swimming lessons now she has moved to that pool

Lately I have felt that the balance between a public facility and a place for swimming lessons has moved too far towards the latter. I have felt let down and considered moving to a different pool. I am restricted in the times I am able to attend the pool, but previously felt adequately catered for and more looked after by the staff (eg moving active children out of the walking lane.

Fix the water pressure in the showers

Entrance staff are always very friendly and helpful.

More shaded grass areas outside would be beneficial

Lifesavers need to be watching at all times, or not standing around chatting to other lifesavers or as I observed on the weekend where there were a group of 7 year olds in the pool, the lifesaver was busy inspecting her arm instead of watching.

The water could be a bit warmer, the kids do get cold and shivering in the pool sometimes.

Pool water could be a bit warmer. Thanks

Change areas often so wet they are dangerous

The centre itself is fine but I would not recommend the swim school

Most over 60yo are historic swimmers and gain pleasure from doing a few laps regularly. They don't want socializing or fitness programs. They love seeing others gain enjoyment from the activity but not be involved. Maybe watch an event or two, but generally just come and go as they please.

It would be lovely if the kids pool had more space. There is often half the pool taken up by walking lanes and no or very few walkers. The kids are crowded in.

41 I don't swim - but I do take my children for lessons/fun so my results may not make sense

One more slow lane please

Hannah is a great swimming instructor for my daughter and should be recognised for her excellent classes.

I would like a reduction in cost for a student studying at the university level.

Beautiful centre, lovely staff, great classes

When my granddaughters visit me, they ALWAYS want to come to Bold Park Pool!

I would like to see more competitive pricing.

Outdoor pool temperature is a little bit cold sometimes

Not enough space for kids when half of the pool is closed with Swim Academy; consider opening one of the lanes for them showers could be improved and changerooms poorly designed(too small) Urinals can tend to smell most times.

Our travels disrupt our attendance and our prepayments do build up. However I am unable to offer any other prepayment apart from an annual membership ee.

The showers have little water pressure and toilets often are out of toilet paper

I feel privileged to have this amazing well-run facility on my doorstep and recommend it to everyone I meet.

It would really be great if somebody could come in each week to repair the broken lockers. There are always a significant proportion if them not working. I think they either need attention on a weekly basis or else replace them with a more reliable system

Despite a high level of satisfaction, I fail to attend group classes regularly (my own reticence).

My favourite pool to swim at!

The staff are very friendly

Outstanding staff services

Great pool, kids love the fountains

Please get on top of a pool etiquette and lifeguard training so that bullies and aggressive people are kept in check

Difficult to get lane availability during school carnivals.

Please supervise kids squad coaches

I used to be a member at HBF stadium. After the Covid-19 lockdown in 2020 I switched to Bold Park, the allocation of lanes to accommodate the public is fair and balanced. The centre is also well run.

We often choose to swim here rather than Scarborough pool even though it’s closer because of 2 main reasons. Kids under 5 are free and also that there is an indoor area which saves us putting on sunscreen and also warmer on cooler days.

This survey was too long and repetitive

Would swim more in winter at Bold Park if I was sure the temperature would always be warmish

42 The pool is the best pool in Perth. Absolutely love it, the front desk staff, the swim instructor. Pool quality and changing room cleanliness

Highly recommended

Would love to access makeup lessons

In the past the water temperature has been slightly colder than I would like particularly in winter, but this doesn't seem to have been an issue lately.

Keep doing what you do!

Love Bold Park. It is simply my happy place 

The difficulty of the swimming lessons were below what other pools provided for my daughters age. However I was able to move her up and the staff were very helpful in doing this.

Great place. Best pool I have used in 53 years of swimming.

For the long-term stability of your service please stop pushing QR codes, sign-in's and Corona awareness signage. You are not legally bound to do so and just because you do do it does not mean further lockdowns will not happen. The risk of spread in chlorinated pool environments is very low. Push back needs to start somewhere or things may get much more restricted.

Wish it could stay open later but that’s probably a huge cost.

Only comment is during the recent lockdown, up to date info was not easily accessible and limited or now email/text message to update on programs. I found I had to ring and chase up the info about my kids’ swim classes

The free lockers are good. I enjoy a coffee after my swim if I’m with family, but don’t often use the cafe if alone

I have been coming to the pool since mid-1970s.It's the BESTPOOL IN PERTH in many ways., the staff running it better than most other pools. The letdown is the slack attitude of young casual underconfident temporary pool guards, but they are at every pool.

It is such an amazing centre that it's a shame the swimming lessons can't be better organized. I understand Covid might be in the way like everything else, but communication was also very poor. I will keep going to the centre for leisure swimming, but doubt I'll register my son for the swimming lessons after this semester ends.

Would like deep water aquarobics every day (realise this may not be feasible). A couple of outdoor showers would be good at the opposite end of the pool to changerooms, card for aquarobics to scan without having to wait at cashier for a ticket(don't see the need for a ticket), outdoor coffee area in shade not in ticket area

It would be great if the centre could somehow close in the kids swimming pool for winter and make the family change area enclosed so it is not cold for babies/toddlers getting changed. The hot showers are fantastic in the family area though

We drive the extra distance for swimming lessons and vac swim to enjoy the clean pool, friendly and relaxing atmosphere. Would love to have water aerobics back on Sunday to join while kids do their swimming lesson.

Disappointed that there is often no shallow end 50m pool options for playing with our children. The deep end is unsuitable when the children aren't swimmers or the adults playing with them are not strong swimmers

Shower should be a little warmer in winter

Perhaps a purely leisure pool should be provided, would be good.

43 I don't find it professional for instructors to wear thong style bikinis when teaching children's swimming lessons. Its not such an issue that I wouldn't attend or say anything but am surprised it is accepted in the workplace given they have to wear rash shirts to cover up at the same time.

Would like there to always be a slow lane available.

On the busy weekends more floor cleaning and vacuuming of water pools in general change area.

Please keep the changerooms clean

I like the accuracy of the lap availability and the staff are friendly and approachable

I have been swimming on and off over the years at Beatty Park pool and watched it develop into a world class venue. I met my first husband there during the Empire Games

I have already highly-recommended this centre to family and friends, the facilities are well-designed and enjoyable, both during structured lessons and for recreational purposes. We were very impressed also with the swimming instructor for our daughter's 2-week summer swimming lessons for beginners (Karen) and wish to congratulate her and the centre for their wonderful service.

Tamara has been a marvellous professional from day one of my membership.

I forfeited entrance fees because of COVID lockdown and because of a bilateral knee operation in March 2020. Make for a longer time to use prebought entrance fees.

Questions are leading obvious. Who doesn't want clean pool water!! It’s a great place and totally meets the need of locals

The missed swimming lessons are converted into family passes, but the expiry date is very short for those passes. When u have 2 children enrolled for swimming lessons that means u r already coming there twice a week for swimming and would not be coming possibly 3rd time a week. It will be better if the expiry dates can be extended otherwise a lot of money is wasted especially after new normal when your child is even sneezing people would want them to stay home

Run adult swimming classes and/or have a space where beginners could practice (between walking area and free play?)

Would be great if the centre was able to offer gym type facilities

Thank you for asking for feedback, it is a great initiative

Perhaps you need a dedicated swim school admin team? Also - I am coeliac. A couple of non sugary gluten free food options would be great.

I would be very unhappy if this facility closed. I have visited a few other pools during the past year and find Bold Park pool to be much nicer in every way.

The lane availability spreadsheet is confusing - it looks like you are open till 7.30 on weekends but you are not. It is hard to tell if the walking lane is available as it is not separated from the other lanes. I have been told that it is always open, but it is not. Sometimes the lane ropes are removed and it becomes a free for all.

I think the swim school has improved greatly over the past few years. I do think that the teachers of the younger children (especially in the pod) need to be more mindful of supervising ALL class children. Often they are in depth with one child and 2 or 3 are jumping behind them and not being supervised. I notice this when a new child doesn't want to get in the water- teacher spends so much time of the lesson 'helping' the nervous child, the others are not supervised which is an area of concern

44 Sometimes I find the water temperature to be a little cold love coming to live stronger program. Mainly as the music is not to loud. However the walking in pool I do on a Friday is challenging as the swim kids are very loud and noisy so looking forward to winter time when they are not around as much between 1:30pm and 2:30 on Fridays

I overall like the pool their is great food and their is enough room for me to enjoy a spacious lane to myself or a few others.

Staff at the pool are excellent. Town of Cambridge are not.

The swim program could use some sharpening up compared to other programs in the wider area

Really happy we enrolled our kids here. Their teacher Sophie has been lovely & we're really impressed with how their skills have improved in such a short time.

Have a Twitter account that posts up-to-the-minute information on lane openings and closures, water temp, etc.

Exercise classes badly need more gym equipment and a large fan in the ceiling of the room. Aircon not effective in summer!

Overall great centre, clean and well maintained.

The skills of the aquarobics instructors vary. I would like to see more consistency in the skill levels.

Excellent facility

The above ground kids play area could be improved.

Not really

Very nice facilities, well maintained, friendly staff

Provide large inflatable pool toys.

We are so blessed to have such an amazing facility in our area!

Sometimes in summer the pool water is too hot but I'm not sure if that is something that can be controlled.

Keep up the good work.

Staff always friendly and helpful

It would be great if one’s card did not expire until all swims were used up

Please note my ratings are based on our recent baby swimming lesson. Not the pool generally.

Used pool for 30 years. It is a fantastic facility. Was great for crèche when had young kids. Seems to cater for everyone, families and serious swimmers, young and old. Favourite facility in town of Cambridge.

Always clean! Lovely setting!!

Think there should be more classes available - pilates, yoga etc and they should be affordable.

Staff are professional and very friendly. Makes for a great experience.

45 How can the results be used? Each year CERM PI service quality reports are conducted for many Australian and New Zealand leisure industry sectors. Some of the ways your organisation may benefit from the information in this report include:

• Share and discuss the results of the report with staff at the Centre. • Promote key results to Customers and thank them for their contribution. • Incorporate the information into management plans, KPIs and contracts where relevant.

Consider further analysis. Does this report highlight something you’d like to know more about? We can help with this.

Examples of CERM PI industry collaborators

Adelaide Hills Council City of Port Adelaide Enfield Adelaide Plains Council City of Unley ACT Property Group City of Victor Harbor Council Aquatics & Recreation Victoria (ARV) City of Whyalla Ashburton District Council NZ Cleland Wildlife Park Australian University Sport Corporation of the City of Adelaide Australian Museums & Galleries Assoc SA Corporation of the Town of Walkerville Belgravia Leisure Department of Environment & Water Botanic Gardens of Adelaide Dunedin City Council Botanic Gardens of Australia & New Zealand Parks Australia Botanic Gardens Conservation International Public Libraries SA Christchurch City Council Rectangular Stadiums Australia City of Adelaide Sutherland Shire Council City of Blue Mountains Tennis Australia City of Campbelltown The Barossa Council City of Canada Bay Town of Cambridge City of Fremantle Town of Port Hedland City of Gold Coast VenuesWest City of Monash Whitehorse City Council City of Sydney YMCA Boroondara City of Campbelltown SA YMCA Victoria City of Holdfast Bay YMCA NSW City of Liverpool YMCA SA City of Marion Yorke Peninsula Council City of Monash

Contact Us

Further information can be obtained by contacting CERM PI®

p +61 8 8302 5389 or +61 8 8302 5321 e [email protected] w unisa.edu.au/research/cermpi

46

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT 2 OF 2 TO ITEM CR21.82

2019 BOLD PARK AQUATIC CUSTOMER SERVICE QUALITY REPORT CUSTOMER SERVICE QUALITY AT

BOLD PARK AQUATIC CENTRE

2019 CUSTOMER SERVICE SNAPSHOT 2019 BOLD PARK AQUATIC CENTRE

Customer service indicators include Customer advocacy & loyalty; Customer service quality (CSQ); and customer benefits.

Customer service indicator 2019 Survey respondent profile 2019 Overall satisfaction (out of 7) 6.3 Number of respondents 359 Overall satisfaction (%) 96% Main activities undertaken Willingness to recommend centre 97% Lap swimming 52% Problem experienced 33% Swimming lessons 21% Recreational swimming 11% Other 8% Gender Male 31% Female 69% Other 0% Age 15­19 years 0% 20­29 years 2% 30­39 years 19% 40­49 years 25% 50­59 years 23% 60­69 years 20% 70 years and over 11% INTRODUCTION AND METHODOLOGY

INTRODUCTION In choosing CERM PI as a research partner you have secured the application of stringently tested, secure and industry specific methods of evaluating your centre’s performance. CERM PI manages the only national benchmarks for public sports and leisure facilities, run annually to ensure currency and evaluated regularly in partnership with industry to ensure relevance.

This report incorporates results from these benchmarking exercises with your centre’s results. Compare your results against last year’s survey, and the CERM PI benchmarks for a quick and reliable check of your centre’s performance over time, and compared to industry. CERM PI protocols, developed to meet strict UniSA ethics standards, allow the opportunity to compare with external industry benchmarks, whilst ensuring the security and privacy of sensitive information.

This report uses three separate sets of performance indicators (PIs) developed for sports and leisure centre management. These PIs were derived from industry input including focus groups

1. CUSTOMER SERVICE QUALITY 2. CUSTOMER BENEFITS are desired 3. OPERATIONAL MANAGEMENT (CSQ) indicators for public aquatic and goals or positive outcomes for aquatic performance indicators have been leisure centres, include the following centre customers, and include health & grouped to cover six major aspects of process dimensions of service quality: fitness, relaxation, personal centre operation: services, marketing, facility presentation, staffing, accomplishment, social, success in staff, facilities, utilities and finance. organisation, and secondary services. competition, and enjoyment benefits.

METHODOLOGY Data for this review was collected using the CERM CSQ and Operational management questionnaires under the guidance of the appropriate protocols issued by CERM PI®, UniSA. Copies of the questionnaires and protocols have been provided to you previously. If you require additional copies please contact us. Customers of the centre were asked to complete self­administered online questionnaires during early 2019. The times chosen to administer the questionnaire were nominated by centre staff in order to produce a representative sample of customers. Completed online questionnaires from 359 respondents were used in this analysis.

ANALYSIS In this report CERM PI has made some linkages between your centre’s CSQ and operational management performance indicator results. As a CERM PI partner you have also received access to CERM PI benchmarks for CSQ and Operational management PIs. The CERM CSQ PI benchmarks for each variable represent the median of the means from all centres that contributed reliable data to the CERM PI reviews, and are updated annually. The data provided in this report is best analysed by the centre’s management staff who should have an in­depth understanding of the wider environmental context in which the centre operates (e.g. council policies, age of buildings, socio-demographic backgrounds of customer groups, facility design constraints). Accordingly, special circumstances of the centre must be considered in interpreting the data provided in this report. This report provides important customer feedback that can be considered alongside other information on which management decisions are based.

CONFIDENTIALITY The information contained in the report is the property of the client and CERM PI, and may not be reproduced or transmitted in any form without their consent. CERM PI may utilise information gathered for further research and education and is committed to do so whilst protecting the confidentiality of the client. Outcomes of research efforts are usually reported in professional forums. CUSTOMER RELATIONS 1.1 CUSTOMER SATISFACTION 1.1.1

This section of the report presents some key indicators of the centre’s relationship with customers, including respondents’ levels of satisfaction, loyalty and advocacy for the centre.

Table 1: Overall Satisfaction Mean Your centre's CERM PI Using the 7 point scale, respondents were asked to rate their result benchmark 'overall satisfaction' with the centre on a scale from 1 'very dissatisfied' to 7 'very satisfied'. Overall satisfaction (out of 7) 6.3 5.9

Figure 1: Overall Satisfaction

1% 1% 1% 2% 50% 10% 96% of respondents were satisfied as customers of the centre, compared to the CERM PI median of 89%; based on their 36% ratings of '5' (Somewhat satisfied), '6' (Satisfied) and '7' (Very satisfied) (Figure 1).

Very dissatisfied Dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Satisfied Very satisfied

PROBLEM RESOLUTION 1.1.2

Table 2: Problems experienced, reported and resolved

CERM 33% of respondents experienced a problem at the centre. Of 2019 % PI % those, 53% reported the problem, 27% of whom considered the problem successfully resolved. Compared to CERM PI Problem experienced 33 38 benchmarks, your centre's respondents experienced less Problems reported 53 63 problems. Problems resolved 27 35

* Problems experienced are expressed as a percentage of the total responses to this question. * Problems reported are expressed as a percentage of problems experienced. * Problems resolved satisfactorily are expressed as a percentage of problems reported.

Bold Park Aquatic Centre 1 CUSTOMER ADVOCACY AND LOYALTY 1.1.3

Figure 2: Recommend Levels

1% 1% 0% 1% 4% 97% of the respondents indicated that they would recommend 25% the centre, compared to the CERM PI benchmark (88%), based 68% on their ratings of '5' (Maybe), '6' (Likely), and '7' (Very likely).

Very unlikely Unlikely Maybe not Neutral Maybe Likely Very likely

Figure 3: Customers have been using the centre

1% 3% 6%

46% 14% 76% of the respondents have been customers at the centre for two years or more.

30%

Less than 1 month 1 month to less than 6 months 6 months to less than 1 year 1 year to less than 2 years 2 years to less than 5 years 5 years or more

Bold Park Aquatic Centre 2 CUSTOMER SERVICE QUALITY 1.2

In the questionnaire respondents were asked to rate expectations and perceptions of performance in relation to attributes of customer service quality (CSQ). The scale used for this section ranges from 1 (‘disagree’) to 6 (‘very strongly agree’). The scale is an unbalanced one with more positives, and is used because these attributes have already been identified through previous CSQ research with sports and leisure centres as the most important to customers. (e.g. Crompton et al., 1991; Howat et al., 1999; Kim and Kim, 1998).

Expectations refer to the extent to which customers The performance mean measures how a service attribute believe a particular service attribute should be provided at a is perceived to be performing. High performance means sports and leisure centre. High expectations means tend to indicate a service quality attribute is perceived by represent higher priority CSQ attributes. Low expectations customers to be well delivered. A low performance mean may indicate customers have limited interest or need for may identify a potential problem requiring monitoring. this CSQ attribute (e.g. many customers of centres may Alternatively, it may be due to a unique circumstance of the never use the child minding service). centre (e.g. shared use of public parking facilities).

The expectations and the performance means are used to The Customer Service Quality Score (CSQ Score) calculate the Customer Service Quality Gap (CSQ Gap) reflects the service quality gap as a percentage, allowing for for each CSQ attribute; the extent to which performance more direct comparison with other customer feedback such does not correspond to expectations. as overall satisfaction with the centre and willingness to recommend the centre.

Bold Park Aquatic Centre 3 CUSTOMER SERVICE QUALITY RESULTS 1.2.1

Table 3. CSQ Results

Expectations Performance CSQ Gap CSQ Score CERM PI 2019 2019 2019 2019 % Benchmarks

Facility Presentation 89 Median

Centre cleanliness 5.5 4.8 -0.8 86 -1.1 Facility maintenance 5.5 4.9 -0.6 89 -1.0 Equipment quality/maintenance 5.4 4.9 -0.5 90 -1.0 Pool water cleanliness 5.5 5.0 -0.5 90 -1.1 Pool water temperature 5.5 4.9 -0.6 89 -0.8 Organisation 92

Information availability 5.0 4.8 -0.2 96 -0.6 Centre well organised 5.3 4.8 -0.5 91 -0.8 Activity range 4.7 4.6 -0.1 98 -0.5 Programs/activities start and finish on time 4.9 4.6 -0.3 94 -0.5 Programs/activities relevant to customer 4.6 4.4 -0.2 97 -0.4 needs Provide value for entry fee 5.2 4.4 -0.7 86 -0.8 Program/activities provide value for money 4.9 4.3 -0.6 88 -0.7 Behaviour of others 5.2 4.3 -0.8 84 -0.8 Secondary Services 97

Parking safety and security 5.1 4.9 -0.2 95 -0.6 Parking suitability 5.1 4.8 -0.3 95 -0.8 Food & drinks facilities 4.3 4.2 -0.1 98 -0.4 Child minding facilities 3.9 4.0 0.1 100 -0.4 Staffing 94

Staff friendliness 5.4 4.9 -0.5 91 -0.4 Staff responsiveness 5.4 4.9 -0.3 95 -0.6 Staff presentation 5.2 5.1 -0.1 98 -0.2 Staff experience/knowledge 5.3 4.9 -0.4 93 -0.6 Instructors' experience/knowledge 5.2 4.7 -0.5 91 -0.5 Overall service quality 93

The scale used for this part of the questionnaire ranges from 1 ('disagree') to 6 ('very strongly agree')

Bold Park Aquatic Centre 4 Figure 4. Ranking of attributes according to expectations

Higher ranked expectations denote higher priority attributes for customers.

Water cleanliness 5.5 5.0

5.5 Facility maintenance 4.9

5.5 Water temperature 4.9

5.5 Centre cleanliness 4.8

5.4 Equipment quality/maintenance 4.9

Staff friendliness 5.4 4.9

5.4 Staff responsiveness 4.9

5.3 Staff experience/knowledge 4.9

Centre well organised 5.3 4.8

5.2 Staff presentation 5.1

5.2 Instructors experience/knowledge 4.7

5.2 Provide value for entry 4.4

5.2 Behaviour of others 4.3

5.1 Parking safety and security 4.9

5.1 Parking suitability 4.8

5.0 Information availability 4.8

Programs/activities start and finish on time 4.9 4.6

Programs/activities provide value for money 4.9 4.3

4.7 Activity range 4.6

4.6 Programs/activities relevant to customer needs 4.4

4.3 Food and drink facilities 4.2

3.9 Child minding facilities 4.0

0 1 2 3 4 5 6

Expectations Mean Performance Means

Bold Park Aquatic Centre 5 CUSTOMER BENEFIT ANALYSIS 1.3

Benefits are defined as desired goals or positive outcomes for centre customers as a result of their participation as customers of the centre.

The questionnaire asked the respondents to rate their level of importance and achievement in relation to a list of nine benefits identified through focus groups conducted across Australia & NZ, as well as the international research literature.

The importance mean measures the relative importance of The performance mean indicates the extent to which the particular benefits as a reason for attending this centre. benefits were achieved as a customer of the centre.

The importance and achievement means are used to Use of Benefits : Understanding the benefits achieved by calculate the 'Benefits gap' for each attribute ­ that is , the your centre customers will aid in the design, promotion and extent to which achievement does not correspond with the delivery of opportunities appropriate for different target importance rating. groups at your centre.

Table 4: Customer benefits and their achievement

Importance Achieved 2019 Benefits Gap 2019 CERM PI Median 2019

Improved health 4.5 4.1 -0.4 -0.4 Improved physical fitness 4.5 4.1 -0.4 -0.4 Improved well­being 4.5 4.1 -0.3 -0.4 Relaxation 4.1 3.9 -0.2 -0.2 Reduced stress levels 4.1 3.8 -0.3 -0.3 Improved skill level 3.7 3.5 -0.2 -0.2 Socialising with family and/or friends 3.3 3.3 0.0 0.0 Improved performance in competitive sports 2.7 2.7 0.0 0.0 Enjoyment 4.3 4.1 -0.2 -0.2

The scale used for this section ranged from 1 ('not at all') to 5 ('very high').

Respondents rated Improved health, Improved physical fitness and Improved well­being (importance means 4.5) as the most important benefits.

Bold Park Aquatic Centre 6 RESPONDENT USAGE PATTERNS 2.1

Table 5: Main and secondary activities usually participated in at the centre

Main Secondary 2019 % 2019 %

Swimming lessons 21 8 Lap swimming 52 16 Recreational swimming 11 23 Aquarobics 6 5 Other 8 9 Living Longer Living Stronger 2 2

Figure 5: Customers who visit the centre on average

18% 17%

Less than once per week Once per week Twice per week Three or more times per week

29% 36%

Figure 6: Average time spent at the Figure 7: Customers (most often) use centre per visit the centre

6% 1% 6%

23%

22%

39% 53%

16% 33%

Before 9am Less than 30 minutes Between 9am and noon About 30-60 minutes Between noon and 3pm About 60-90 minutes Between 3pm and 6pm Over 90 minutes After 6pm

NOTE: * Percentage totals may equal more than 100% due to rounding.

Bold Park Aquatic Centre 7 RESPONDENT USAGE PATTERNS CONT. 2.1

Table 6: Customers usually attend the centre with Table 7: Visiting groups usually attend the centre with

2019 % 2019 %

Alone 48 Children under 5 years of age 30 With others (family, friend, partner, etc) 52 Children 5 to 15 years of age 49 No children 31

Table 8: Distance travelled to the centre Table 9: Mode of transport to the centre

2019 % 2019 %

5 km or less 69 Private car 97 Over 5, to 10 kms 24 Walk 1 Over 10 kms 6 Bicycle 1 Over 20 kms 0 Public transport 0 Hire bus/shuttle bus 0

DEMOGRAPHIC PROFILE OF RESPONDENTS 2.2

Table 10: Age group Table 11: Gender

2019 % 2019 %

15­19 years 0 Male 31 20­29 years 2 Female 69 30­39 years 19 Other 0 40­49 years 25 50­59 years 23 60­69 years 20 70 years and over 11

Table 12: Aboriginal or Torres Straight Islander Table 13: Disability background 2019 % 2019 % No 90 No 100 Yes 10 Yes 0

Table 14: Ethnic background

2019 %

Australia 69 Overseas English speaking country 24 Non­English speaking country 7 Asian 0 Other 0

Bold Park Aquatic Centre 8 CUSTOMER ENJOYMENT BY THEME 3.1

Figure 8: Organisation Figure 9: Facilities

Opening Hours 203 Good parking 168 Well Showers 179 155 managed/maintained Change rooms 123 Well organised 162 Lockers 91 Value for money 115 All facilities 80 Swimming 81 school/programs Great facilities 78 Start and finish times 76 Other 17 15 Frequency of classes 52 Child care facilities Gym / equipment 6 Booking system 20 Courts 5 Caters for a diverse 15 number of cultures Range of equipment 5 Spa, Sauna and steam Other 8 4 room

Figure 10: Pools Figure 11: Staff

Friendly 1185 Water cleanliness 236 Approachable 869 Water temperature 215 Professional 864

Lap lanes 191 Helpful 755

Experienced 577 Kids pool 85 Supportive 550

Variety 65 Knowledgeable 466

Rehabilitation/hydrotherapy Well supervised 422 32 pool Good instructors 392 Other 13 Other 34

Figure 12: Activities Figure 13: Facility cleanliness

Lap swimming 187 Clean facility in general 270 Recreational swimming 100

Swimming lessons 91

Group fitness/classes 49 Clean change 147 rooms/toilets Squad swimming 24

Pool activities 15 Clean equipment 64 Other 13

Varity of classes 12

Range of classes 12 Other 9 Court activities 2

Bold Park Aquatic Centre 9 CUSTOMER ENJOYMENT BY THEME CONT. 3.1

Figure 14: Centre comfort Figure 15: Location

Not over-crowded 194 Close to home 248 Scenery 184

Shaded areas 167 Location 212

Spacious 114

c Good seating 113 Close to publi transport 15

Lots of space 83 Other 8 Other 7

Figure 16: Environment Figure 17: Behaviour of others

Relaxed atmosphere 237 209 Friendly atmosphere 225 Well behaved patrons

Safe environment 153

Non-intimidating 145 Friendly people 207 Positive environment 133

Peaceful 120 Diversity 50 Child friendly 106

Design 103

Social aspect 54 Other 5 Other 5

Figure 18: Food and drinks

Good coffee 69

Healthy food range 59

Great service 55

Other 22

Bold Park Aquatic Centre 10 CUSTOMER PROBLEMS BY THEME 3.2

Figure 19: Activities (Problems) Figure 20: Behaviour of others (Problems)

Non-lap swimmers in Other 12 35 lanes Inconvenient start/finish 11 Other 18 times Not enough classes/additional 5 Attitudes 10 needed Overcrowded classes 5 Bullying 6

Late cancellations 4 Poor cleanliness/hygiene 6

Lack in variety of 3 Theft 2 classes/activities Customers/visitors on Poor quality 3 2 phones

Lack in range of activities 2 Property damage

Figure 21: Centre comfort (Problems) Figure 22: Facility cleanliness (Problems)

Dirty change Overcrowded 29 31 rooms/toilets

c 10 Musi too loud Smelly change 19 rooms/toilets

Poor ventilation 1 Dirty floors 11 Temperature ­ too cold 19

Other 6 Temperature ­ too hot 2

y Other 9 Dirt equipment 1

Figure 23: Facilities (Problems) Figure 24: Food and drinks (Problems)

Faulty/broken change 17 ms roo utilities Other 13 Water temperature 17 (change rooms) Too few showers/toilets 11 Healthier options needed 7 Other 11

Lack of maintenance 8 Lacking variety 5 Faulty/broken equipment 8

5 Not enough parking Inconvenient opening 3 hours Facility temperature 3

Not enough equipment Expensive 2 Parking security

Bold Park Aquatic Centre 11 CUSTOMER PROBLEMS BY THEME CONT. 3.2

Figure 25: Organisation (Problems) Figure 26: Pool (Problems)

Changes in class 7 times/cancellations Lack of lap lanes 35 Too expensive 7 Intrusion/non-lap 24 swimmers in lanes Not value for money 6 Water temperature ­ too 23 Other 6 cold

Not enough classes 5 Other 13

Booking errors 4 Water cleanliness (dirty) 6

Parking issues 4 Water temperature ­ too 2 hot Difficulty booking classes 3 Maintenance issues 2 Membership issues 1

Poor communication Unhygenic water 1

Figure 27: Staff (Problems)

Other 17

Rude/unresponsive staff 15

Inexperienced/quality 7

Poor customer service 6

Unhelpful 6

High staff turnover 1

Non-attendance 1

Not enough/lack of instructors

CUSTOMER PROBLEM REPORTING 3.3

Figure 28: Reasons for non reporting of problems

Did not think anything could 28 be done Other 13

In a hurry / no time 10 Cleaning should be done 10 properly regardless Can't be bothered 7 Staff already knew about the 5 issue Have already reported 3 previously Forgot 2

No staff around

Bold Park Aquatic Centre 12 POSTCODES OF RESPONDENTS 4.1

Table 15: Postcodes

Postcode Number of respondents

6005 2

6007 12

6008 12

6009 2 6010 9

6011 1

6012 1

6014 80

6015 41

6016 7

6017 1

6018 70

6019 84

6020 12

6021 6

6023 1 6024 1

6025 1

6026 1

6027 3

6050 1 6059 1

6060 2

6069 1

6151 1

6156 1

6162 1

Bold Park Aquatic Centre 13 ADDITIONAL 'OTHER' RESPONSES 5.1

ACTIVITIES USUALLY PARTICIPATED IN

Walking laps (19 responses) Rehabilitation (8 responses) Swim squad (5 responses) BPMS Windtraining (2 responses) Triathlon Kids birthday party

ASPECTS ENJOYED BY THEME

POOL

Well maintainted pool Love the pools (4 responses) Lap pool Shallow pool

ACTIVITIES

Inflatables for kids (3 responses) Walking lane (10 responses) Aqua fitness Kids pool parties Windtraining (2 responses)

CENTRE COMFORT/PLEASANTNESS

Bushland setting (4 responses) Ambiance Beautiful grounds Outdoor views

ATMOSPHERE/ENVIRONMENT

Friendly environment

FOOD & DRINK FACILITIES

Good selection of ice creams Noshu donuts - great sugar free option

FACILITIES

Great creche (2 responses) Family showers Table and chairs attractive and heavily utilised Outside areas Trees and the greenspaces

Bold Park Aquatic Centre 14 STAFF

Instructor is great for my daughter Friendly staff The staff always have a smile and are up for a chat Creche staff are excellent Love the swim school staff and co-ordinators Some of the staff are great, others need to lift their game Staff are excellent in difficult circumstances

FACILITY CLEANLINESS

Never had a problem with cleanliness

LOCATION

Convenient location Close to home Close to work (2 responses) Good parking close to entry Near cycle paths

PROBLEMS EXPERIENCED BY THEME

ORGANISATION

Booking for T1 classes – I was booked in wrong class. This was corrected for week 2. Undersupervised creche on squad days. Not fair on kids or creche staff who do a wonderful job My son moved to swim pod with two other classes when last term he was in a proper lane. He said he’s in the baby pool and isn’t happy. The pod is far too busy There needs to be fast, medium and slow lanes and they need to be adhered too School buses blocking you in when you park around the back Manager still to notify whether my wife's request for an extensin of time to be approved after 8 months There was a booking mix up with a kids party Lane availability on your website not always accurate. Last minute bookings should not be taken.

POOL

Best pool in Perth Over crowed lanes when clubs come to hire lanes Overcrowding due to swimming lessons and water aerobics classes No public lane availability Often there a group of four people swimming in a lane, perhaps they could be encouranged to hire thier own lane Schools booking out majority of lanes from 7am. Unable to obtain lane space to swim Limited lanes for recreational swimmers

ACTIVITIES

Limited time and day choices for classes

Bold Park Aquatic Centre 15 CENTRE COMFORT/PLEASANTNESS

Needs fans as we use the room in the middle of the day. Aircon is ineffective as the folding doors are open and any breeze does not get to back of room Too cold in winter due to inability to fully enclose the kids pool area

FOOD & DRINK FACILITIES

The range is limited and service sometimes slow Not a great range Poor atmosphere Needs to be updated with more variety Coffee I have had, has been average or below and I am not that fussy usually. But it could be because I have to have soy, maybe its the type of milk or how they heat it.

FACILITIES

The family changing area is very crowded. If you are a mother there with only daughters, you should use the female change room to allow other patrons to utilise the family area Unnecessary music/radio station being piped into the change rooms Take away barriers that separate cafe seating to reception area Water temperature in showers is too hot plus there is no cold water shower option - like at Claremont or HBF Shower stalls are very small Change room is too small (2 responses) No ability to vary the shower water temperature (4 responses) Lack of dry outdoor area to put bags during swim squad training Lack of ramp access to walking and slow swimming lanes. Ladders are very difficult to climb if you have shoulder issues Theproblems. water sprinklers in the kids pool is never on Lack of indoor lap lanes

STAFF

The reception staff are very rude and abrupt. The LLLS instructor needs replacing Staff (not swim school) aren't helpful Staff not enforcing slow lanes (5 responses) Pool attendants chat to each other often You have some great staff members, however the general attitude is not that great. I think some customer service training would help. The centre is a place for fun, if you are unhappy dont work there. Generally staff at the front desk are very helpful and friendly. There is one staff member that is unresponsive, unhelpful bordering on rude. Sometimes the swimming instructors aren't all that attentive watching the children in class. Some instructors tend to spend lots of time looking around the pool rather than at the children in the swimming lesson. Music much too loud for aqua. Centre staff need to monitor more closely and ask the instructor to turn down the music. I think it is tackled informally but needs an upfront conversation. Some instructors don't seem very dedicated

Bold Park Aquatic Centre 16 FACILITY CLEANLINESS

Change rooms often messy and showers not clean Change room smells bad (2 responses) Bandaids in pool Pool full of debris Showers not cleaned properly (2 responses) Fitness room does not get cleaned thoroughly enough. Toiletsequipment at times gets arestored. disgusting Cobwebs after on big ceiling. groups of children going through

BEHAVIOUR OF OTHERS

Need kids kept out of walking lane (7 responses) Children and parents not following the rules. Too noisy and do not consider others. Parents with children playing & sitting in indoor walking/swimming lanes Boys too old in girls change room Returned to change room to find my clothes dripping wet. I now use the lockers Older children playing too agressively in the kids pool Using camera phones in changing rooms Intrusion by non walkers in walking lanes Intrusion of coaching in general public lap lanes at 6.15am

REASONS FOR NOT REPORTING A PROBLEM

Didn’t want to bother anyone Staff were too busy at the time Thought I would just be dismissed as an old complaining woman The showers and lockers have been an ongoing issue here I was swimming at the time and did not want to stop to report this I think it would be awkward for the staff to deal with, it will take more than one staff member policing. I was hoping a range of class times would increase after school holidays finished

Bold Park Aquatic Centre 17 GENERAL COMMENTS 6.1

Young people patrolling the pool often don’t have the authority or maturity to manage proper lane usage. They have been rude in the past. Staff at front desk have been dismissive and arrogant even when approached about this. Addition of yoga would be great Would love our L5/6 little swimmer to be able to have lessons at the centre all year but (squad appropriate) pool temp is just too cold. Any chance an indoor lane could be allocated? Don't want to move facilities. The quality of the renovations is still providing a great facility today. Keep investing in this facility please, we use it more than ever, when before we did not. Some evening aqua aerobics with someone who is careful in good form exercises would be great. Since I joined as a member the instructor I trusted with keeping my back safe has left due to insurance reasons. Would like more flexibility with child care open times. Would like aqua aerobics on in evening as I work full time. Would like large changing room door locks fixed as you don’t know if they are locked. It would be good to know at reception, before entering into the pool area if the lap lanes are over crowded (ie. > 6 people in each lane). This was the case when I visited recently during a public holiday and I was unable to swim. The centre should open at 7:00am on Sundays With the cancellation of the Thursday 6pm aquarobics, and apparently no evening classes at all, I found it impossible to get value for my membership, hence I cancelled it. Sadly, since I love the centre. Top quality staff and well maintained pool This is our favourite spot for swimming lessons and social swimming with our kids. Think kids parties could be better supervised/organised for the price. I am hoping the water temperature can be at least 1-2 degrees warmer in winter. Overcrowded classes, this seems to be a summer problem, but sometimes the classes are too crowded. There are too many swimming classes and lane closures Needs to be better use of lanes. 3 lanes for 6 aerobics attendees is a waste of the resource. The instructors also only need to be as loud as their audience requires, not permeate every lane.

There needs to be a better program in place for swimming lessons for kids with disabilities. My son has autism and there is no support for him to do lessons here. Private lessons as an alternative are too costly. There have been times when I have wanted the lifeguards to be more proactive in patrolling the centre. Some further training in remaining active and diligent in patrolling particularly around the kids would be useful. The whole experience is first class. The flexibility of membership is superb, understanding the needs of the clients with health problems. The water temperature is much better now, thank you. The plant wall in the entrance hall is total nonsense, it looks overwhelming, is a waste of money and has nothing to do with swimming. Scarborough is closer and cheaper, but is not a patch on Bold Park for doing what I want to do. This includes walking in the walking lane (Scarborough's walking lane is too deep after about 10m). Food in the cafe could be a bit better. Maybe look at somewhere like the City Beach Odyssea Kiosk and offer similar. Walking lane in the outside pool is always filled with kids and young families jumping in and not using it as a walking lane. I rarely see lifeguards take action and say something. Lap lanes should be speed graded to avoid clashes between swimmers of different ability and to obtain better amenity of the limited swimming lanes open on most days. Female changerooms are disgusting. Everything is wet and mouldy. Showers are not scrubbed and there is months of mould buildup, toilets are also always dirty. The kids love the inflatable slide activity, very well supervised too from parent point of view. It can be hard to have free play/leisure swim at times as most lanes are for laps or swimming lessons. The family changing rooms equipment is temperamental. Most staff are friendly. Need to remind that for the customer its the whole experience from walking in door to leaving. LLLS programme needs improvement from all aspects. From initial enquiries, reception staff disinterested and rude to the instructor who needs replacing. The entire process should be easier for patrons. The outdoor lane pool is too cold in winter The kids pool area is generally freezing even in summer. If it was warmer, I would bring my kid every week, all year round.

Bold Park Aquatic Centre 18 The summer schools program whilst important, significantly reduces the number of lanes for lap swimming throughout most weekdays. The standard of swimming teachers needs to be looked at. Some are great and the kids swimming improves. Some teachers have no idea and the kids go backward. They need more time spent on their stroke technique. The staff at the pool are always so friendly and welcoming. I find that so positive and appealing. Please pass on my thanks for that. Thanks for all the great times spent at the pool. The facility continues to be well maintained which is most important to ensure continued patronage and to attract additional members. The staff are a real asset to the friendly environment I experience. The front counter staff appear uninterested when serving. The café always seems closed and doesn't have any music playing or welcoming vibe. There isn't even a current newspaper to read for patrons. Please consider opening at 7am on Sunday mornings in summer. Lifeguards should address aggressive behaviour by lap pool swimmers. Term swimming lessons are a bit pricey, I have been told the New Scarborough pool is only $95 per term. People need to stop swimming laps in the walking lane. Two staff members are great people and a real asset to the centre. The rest of the staff are generally unfriendly. I don't understand why we cannot purchase a yearly pass and use it for squad training. The Admin staff at Bold Park and the general atmosphere and quality of the main pool keeps us coming back. Scarborough Pool is closer to my home but falls short of my expectations. Thank you to the professional and friendly staff who make the 5:30 am swim a little easier. It is the most beautiful pool I have ever been to. The design of the lap pool did not take aqua aerobics into account, which was very disapointing. It is too shallow. The same for the new indoor pool. The creche is amazing. However on busy squad days, I will not leave my children there as not enough staff to supervise. Don't think it is safe for young children who may physically hurt each other. Saturday mornings are extremely busy and noisy in the change rooms. In general a great facility with great and helpful staff. Please make the living longer living stronger program part of the annual membership that is eligible for health fund rebate. Currently only buying a 10 pack pass gets a health fund rebate. Only negative comment has been about the 8am class time for kids swimming lessons not starting on time. I believe this will be fixed however. The centre is great, we’re lucky to have it nearby. I would like to see more fun activities for children aged 10 to 15/16. The younger children are well catered for as are adults but the teenage age group are not. Pool temperature fluctuates too much It is the best aquatic centre in Perth. The new facilities at Bold Park are a vast improvement over the old pool and showers, toilets & change rooms. It is a great facility (4 responses) Most beautiful pool in WA More shade on the grass areas Please no $2.60 spectator fee with kids in lesson, it's silly and unnseressary. Please keep noise pollution to a minimum. The front office people tell me they have no control over the radio being piped into the change rooms, and that it is a decision of the City of Stirling. Need better coffee at the centre Overall I find the pool, staff and atmosphere a pleasure. We love to visit as a family and take part together. The slow lane should be monitored for the slow swimmers , there are always swimmers who should be in the moderate lap lane, and also coaching is being done in the slow lane. The showers and lockers could be maintained better. Ongoing issue for a very long time in ladies changing rooms, showers either don't flow well or don't work in some cubicles and only a few showers available. The only problems I ever experience is not enough slow lanes for slow swimmers and often have to get kids out of the slow lane when swimming inside. More food and beverage choices. Extend the weekday opening hours into the night, e.g. 7-8pm. More healthy food options would be great. Ratepayers/seniors should enjoy improved discount for entry.

Bold Park Aquatic Centre 19 Should have a sliding door on east side of indoor hydro/kids pool to reduce the wind factor that makes it cold. Have noticed the standard of maintenance/cleanliness of showers and toilets has dropped. Cannot adjust shower temperature and I dislike a hot shower in the summer. Lane availability needs to be kept fully up to date. Lovely bush setting My children do find it cold/windy in the kids pool during winter. Closing side door will help near carpark. Aquarobics classes in the evening would be good for working folk. So grateful to have Bold Park Aquatic Centre for my grandchildren (one requested his birthday cake be Bold Park). Love the quiet times for myself when I go alone to walk in water. Solve the smell in change room issue. Make the male changing area bigger. Providing race start blocks would be good. The best Aquatic Centre in WA The main issue is the inability to fully enclose the kids pool area. We love going there for kids swimming but during term 2 and 3, it is too cold for our children so we have to move to another centre. The pre set water temperature in the showers and taps has been an issue since the new build. It's just too hot and variable. Why can't there be cold water available in taps and showers? The only downside of Bold Park Aquatic is the behaviour of some of the clients who believe they own lanes and have right of way over other clients. The life guards could also be a more proactive. Showers need to be cleaned more regularly. Shower heads should be maintained properly. School swimming lessons make it very difficult for me to find suitable times to use the pool. The cleanliness of the centre is my main concern. Paving around the indoor pools and change areas needs to be high pressure cleaned as it has become really unclean. Really awesome place. Great staff that take an interest in me and my little ones. Prefer aquarobics to be returned to the west side of the pool. Pumped flows hamper us on the east side (we often need to maintain position). We have to look into the sun to observe the instructor. Long time customer grateful for it's existence and accessibility Please bring back barriers to separate cafe seating from walk in reception area. Outstanding aquarobics teacher. Since attending her classes I see good results of my practice. Changing rooms are always horribly smelling and dirty. Instructors are often too young and inexperienced to dealt with children. Kids don’t understand when they are having an assessment. Please have more centre staff/ lifeguards patrolling & promptly removing parents with children (all ages) out of the walking & swimming lanes, particulary inside. Please address the access to the walking and slow swimming lanes. This is the main reason I would not always recommend Bold Park for older and/or handicapped people. Love the centre and grateful to have it close by. Female change rooms get crowded, not very spacious. Open up at 5.30am on Saturday between November and March as you are losing business to other centres. Our extended family likes to come here for social gatherings. Not everyone swims, but we enjoy the location where kids can all swim and have fun. Our last visit cost us over $90 (10 adults and 10 kids). Maintenance of the pool and facilities has been an ongoing issue. To have the pool closed for 2 weeks during school holidays last year was not ideal. I find the system for booking kids swimming classes is not perfect. There is the online system but we still need to fill in Itthe would paper be form nice each to have term. more access to the gym area. It would be really great if you could have a proper functioning gym. At the moment the times here are too limited. Love the ambience of the 20m pool in the mornings. Scenery is peaceful, sometimes there are birds in the trees. Great for walking and exercising when you have constant pain. It’s a great centre, in a great location. Its not to over the top and its a great place to swim. Itcustomer would be service. great if the pool temperature can be improved so we can use the facility longer throughout the year. Very friendly and very professional. Lack of public lap lanes, sometimes none. We are rate payers and there should be lap lanes for the public at all times. Showers are too hot. A cold shower should be available or the ability to change temperature. It would be great if the LLLS times could be changed to the morning. It is an excellent facility, we are very fortunate to have it. Please bring back the barriers to the cafe seating to separate from walk in reception area and make it feel more private when seated.

Bold Park Aquatic Centre 20 In the winter it would be nice if the children's pool area could be completely enclosed as the wind is freezing cold. I’ve been swimming at Bold Park for about 15 years for a bad back. I love the pool and surroundings. The kids pool area can get cold with the wind, even in summer. I would like to see a better system in place for a replacement instructor for aqua classes, if the usual instructor is on leave or unwell or some other reason they can’t do the class. I would like to have a membership that includes swimming in my $599 price. All staff make an effort to be friendly and helpful but we never see the manager mingling or talking to the patrons. I was stung by a bee sting floating in the water. As a matter of safety I later spoke to a staff member to see if EpiPens (adrenaline) were available. None were. Although antihistamine cream was. Great centre with a lovely environment and friendly staff. Great community facility and staff. Thank goodness it was retained and improved. Complementary to the Wembley golf course as a great reason to live in this area, thanks to all involved. I used to swim here everyday for over 20 years ago. Now I work local to here, I come on my lunch break. Centre is still Igreat. very much dislike the set temperature showers. I swim on my lunch break and am pressed for time so I can’t spend a long time cooling down after my swim. I love swimming at Bold Park Pool. I choose my swimming times when there are more lap lanes available. I particularly like the surrounding bush as it makes for a relaxing environment. I am really disappointed about the big sign placed as you walk into the changing rooms about age restrictions for opposite sex children. I personally do not let my 7 year old shy boy go into the male changerooms alone. I am very happy with the facility the Town of Cambridge has provided to the local area. Well done to the planners and all concerned in the redevelopment of Bold Park Pool. I think the food and coffee options could be improved overall. Not a lot of options and very expensive. Otherwise we love the centre, use it all the time and often recommend to others. I think that the entry is quite expensive now. Today I just went for some laps with my 10 year old son, we were only there for 30 mins. It was a beautiful day and lovely swim, but cost around $11. I am a single mother and older, with no work income. I would like to swim at Bold Park at least 3 times a week, as I used to, but find the cost too great. My mother and sister share the same thoughts. Have just commenced a swim program. It is a bit daunting as all lanes appear busy for practice, with swimmers far better than I. I think that the showers should be pressure sprayed, rather than just cleaned by lifeguards. Cleaning should be specifically done by cleaners. Also, longer hours for the creche would be beneficial. I love this pool, however, I often do not attend for lap swimming in summer, as the change room showers and basin taps are set to warm/hot, with no option for cooler showers. I'm sorry that I can't comment on your food, drink & cafe facilities. I don't use them because I need gluten free food and there isn't much for me to buy there. I have put in verbal and written complaints and still have the same problem nearly every time I go with kids jumping on me or parents telling their kids to swim around me in the walking lane. Booking in to swim classes should be easier. Entry fees need to be looked at and should include kids being able to just join in on the inflatable course rather than paying $3.50. Female changing rooms are dirty. Shower cubicles too small and not enough showers. Dont book out most of the lanes to schools in the mornings. Regular year round patrons have to find other venues for several months due to lack of lane availability. Changerooms are ridiculously small. Original were much better and more practical. These are crammed and almost a design afterthought. Coffee shop is non functional. Have been disappointed with the design and the problems the centre had with the heating. The pool is not deep enough to walk in. It's okay for very small older ladies. In general the family changing area is chaos. It might be helpful in busy times to have a monitor there to ensure kids are not just standing under the shower for multiple pushes. I live in Scarborough but always go to Bold Park instead due to the scenery and bushland and clean and peaceful setting with very friendly staff and patrons. I have had to change the times that I go lap swimming because of the school squads taking up majority of the lanes when I would normally go. I have adapted but I am looking forward to when they finish.

Bold Park Aquatic Centre 21 I have begun swimming at Scarborough after 20 plus years at BP only because it is closer to home and I can ride my bike there. I may be back for the winter if it gets too windy at Scarborough. I have been coming to Bold Park for over 17 years for the Aquarobics. Last week and this week I am not happy there is only Deep Water Aquas available. Bold Park Aquatic is a well run and organised aquatic centre that looks after its patrons in a scenic bush setting in the middle of surburbia. As well as swimming with family members, I also swim on my own. The location of the pool is a major factor, as it is surrounded by bush. Despite improvements, the water temperature outside is still too cold. Beautiful pool, parking close to entrance, very friendly staff. You shouldn't charge entry for non-swimmers. It is very irritating (and unfair). HBF doesn't charge accompanying parents. A sign could be displayed that "people using the walking lane are often recovering from injuries" Please keep children out who are likely to inadvertently kick a knee, hip or back injury. Apart from squad training during 5.30am and 7am, others such as schools should not be accepted until after 9am to give the chances for older swimmers to complete their laps using the whole 10 lanes. Always a very friendly and enjoyable experience. Have tried other public pools and bold park is by far the best. A well run centre, very pleasant people working there. Love the aqua work and all the benefits from the exercise. Alway friendly and helpful staff. Except for school swimming lessons times there is a really good lane availability. Love the position amongst the trees. Bathrooms are always tidy and clean. Better coffee would be a good idea, particularly with the number of hours spent waiting while the kids are participating in swimming lessons/squads. Cafe area could be given more prominence, have better food (healthy), not have people walking through it. Because we use the facility in the middle day at the hottest time, it would be beneficial to have a couple of fans mounted on the wall to circulate the air. The aircon is ineffective as the large doors are constantly open. Beautiful atmosphere, find shower water too hot for me and annoying I can't regulate temperature. I find it unfortunate that the only play area in the large pool is at the deep end. I imagine I am not the only person with an older child who can't swim and doesn't really want to play in the kiddie pool. I drive the extra distance to Bold Park because I love swimming in the bush setting. At 6am the light through the water as you swim is beautiful. I don't think spectators should pay to come in. When I want to take my child for a swim for enjoyment with her friend/s I take them elsewhere because they don't charge for spectators. I did look into kids birthday parties recently, and thought your pricing was excessive. But the staff were helpful in aranging other parts of our visit once we decided not to book a party. Having experienced swimming instructors who are good with stroke correction is really important. Greater thought should go to booking school swimming lessons, aquarobics and squad sessions. On occasions, there may only be 2 lanes available to the public for swimming which makes it difficult. Found some staff at the front desk were extremely slow at helping to book swimming lessons. It has taken half an hour sometimes in the past. Have noticed an improvement this year with other staff a lot quicker. For a slow 3-4 lap senior swimmer it is hard to fix a time where there is no competition for a lane. I swim Monday and Wednesday around 1.30pm but an unoccupied lane is rare. Disappointed at the change room design. The opportunity to make it user friendly has been lost. Input of ideas was not utilised and we have one state of the art pool and one that is too shallow. Please empty bins in female change rooms more often. The smell is awful especially in summer. It would be great to have a lap and walking lane open in the indoor pool, even if swimming lessons are on. As a customer for many years, with two boys that have done swimming lessons for many years there, the main problem we struggle with is the change rooms. They are too young to go into the male changeroom alone but too old to come in the female rooms. Children in slow lap lane and walking lane needs attention please. Change the way online bookings are done. It’s annoying having to fill in the same PDF each term for several kids. If you could be registered online and book online that would be awesome. As I can be flexible with swim time through the year, perhaps a regularly updated schedule of peak and off peak times to use lap lanes. I think this would vary depending on seasons, school holidays etc.

Bold Park Aquatic Centre 22 At times I have found the supervision of free play area in the outside pool a little too relaxed. Consequently, young adults fool around and impact lap lane swimming. Also, perhaps lane etiquette signs could help. Installation of electronic entry gates would speed up entry, particularly at opening times when there is typically congestion. Opening at 5:30am on Saturdays during summer months would be great. I think there needs to be more signs saying the walking lane is not for children as some parents take their kids in there to play and they take over and spoil the whole experience.

CSQ RESULTS FOR ADDITIONAL QUESTIONS 7.1 Table 16: CSQ Results

Expectations Performance CSQ Gap CSQ Score CERM PI 2019 2019 2019 2019 % Benchmarks

Site specific questions 91

Provide a good range of food and drinks 4.0 3.9 -0.1 97 * Provide value for money 4.8 4.2 -0.6 88 * Sell quality coffee 4.3 3.6 -0.6 85 * Have a clean and neatly presented seating area 4.9 4.6 -0.3 94 *

The scale used for this part of the questionnaire ranges from 1 ('disagree') to 6 ('very strongly agree')

* Indicates information is unavailable or not applicable.

Bold Park Aquatic Centre 23 OPERATIONAL MANAGEMENT SUMMARY 6.1

The CERM PI benchmarks are individual middle scores from all the centres in the group and are independent of each other. The results for your centre may be interpreted alongside your results for customer service quality (CSQ).

Table 24: Operational Management Survey

Bold Park Aquatic CERM PI Median Group 5 PERFORMANCE INDICATORS Centre 2018 2016-18 (n=98)

Finance Expense recovery 83% 51% Surplus/subsidy per visit ($1.63) ($4.60) Secondary spend per visit ($1.13) $0.97 Receipts per metre² $613.37 $146 Fees per visit $6.84 $4.25 Services Visits per metre² 77 29 Total visits per year 267,904 53,493 Catchment multiple 2.7 $1.3 Catchment population (within 5km radius) 98,752 27,118 Marketing Promotion cost share 0.6% 0.5% Promotion cost per metre² $4.35 $0.99 Staff Labour cost to total receipts 69% 127% Labour cost share 58% 60% Labour costs per metre² $426 $173 Training to salaries/wage costs 0.8% 1.4% Salaries/wages to labour costs 89% 87% Facility Presentation cost share 22.8% 5.5% Presentation cost per metre² $168.65 $16 Utilities Energy cost share 8.9% 7.4% Energy cost per metre² $65.45 $17 Water cost share 0.8% 3.5% Water cost per metre² $5.66 $12

* Indicates information is unavailable or not applicable.

Bold Park Aquatic Centre 24 HOW CAN THE RESULTS BE USED?

Each year CERM PI service quality reports are conducted for Australian and New Zealand sports, leisure & aquatic centres. Some of the ways your organisation may benefit from the information in this report include:

Share sand discuss the results of the report with staff at the centre.

Promote key results to customers and thank them for their contribution.

Incorporate the information into management plans, KPI's and contracts where relevant.

Consider further analysis. Does this report highlight something you'd like to know more about? We can help with this.

Consider incorporating CERM PI reporting into other areas of your organisation. For example, CERM PI has completed similar work in a range of sectors including:

Tennis clubs

Botanic gardens

National parks e.g. Uluru, Kakadu and Booderee

Golf courses COLLABORA TIVE RESEARCH OPPORTUNITIES EXAMPLES OF RECENT INDUSTRY COLLABORA TORS Joint research publications and conference Aquatics and Recreation Victoria (ARV) presentations Australian University Sport Botanic Gardens of Adelaide Workshops and seminars ­ interpreting your CERM Christchurch City Council City of Fremantle PI report City of Monash City of Rockingham City of Sydney CERM PI are leaders in benchmarking for the aquatics and Dunedin City Council leisure industry. Close links with industry through forums Moreland City Council such as our industry workshops and conference Parks Australia presentations ensure that we provide information that is Rectangular Stadiums Australia practical and current. Tennis Australia Treasury & Economic Development Directorate (ACT) The CERM PI Project has numerous national and VenuesWest (WA) International links with community and professional sport, Warringah Aquatic Centre leisure and aquatic organisations. Whitehorse City Council YMCA Boroondara YMCA Victoria YMCA WA

If you would like further information on the CERM PI Project, please contact Raylene Jones at the CERM PI® office

p: +61 8 8302 5321 e: [email protected]

or information can be obtained via our website unisa.edu.au/cermpi

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT TO ITEM CR21.83

PAYMENT OF ACCOUNTS JUNE 2021 Payments Issued Listing Week Ending 30 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount 059562 30/06/2021 999999 Child Advocates Foundation Ltd Refund venue hire booking fee $172.50 059563 30/06/2021 999999 Darren Wilson Reimburse staff training $1,555.95 059564 30/06/2021 999999 Michelle Rodgers Refund venue hire booking fee $152.00 059565 30/06/2021 999999 Robyn M K Mitchell Refund animal registration fee $150.00 059566 30/06/2021 999999 National Estate Builders (WA) Pty Ltd Bond refund - 19 Pandora Drive City Beach $700.00 059567 30/06/2021 999999 Perth Solar Force Bond refund - 140 Railway Parade West Leederville $700.00 059568 30/06/2021 999999 West Leederville Community Garden 2020 Sustainability Grant $2,046.00 059569 30/06/2021 999999 YMCC Hockey Club Refund venue hire booking fee $1,012.50 059570 30/06/2021 101737 Sensis Pty Ltd Monthly on-line advertising June 21 $26.66 059571 30/06/2021 100718 Synergy Utility charges various locations May - Jun 21 $12,784.91 059572 30/06/2021 100081 Town Of Cambridge Petty cash reimbursement - Admin $513.45 059573 30/06/2021 100308 Water Corporation Utility charges Mar- May 21 $575.56

Sub Total $20,389.53 Payments Issued Listing Week Ending 25 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount 059538 24/06/2021 999999 Aqua Technics (WA) Pty Ltd Bond refund 5 Hovea Crescent, City Beach $700.00 059539 24/06/2021 999999 Atifax Project Solutions Pty Ltd Refund overpayment infringement $80.00 059540 24/06/2021 999999 Candor Contractors Pty Ltd Bond refund 144 Gregory Street, Wembley $5,000.00 059541 24/06/2021 999999 Core Developments & Construction Pty Ltd Bond refund 15 North Banff Road, Floreat $1,500.00 059542 24/06/2021 999999 Fine Enforcement Registry Refund disputed infringement payment $201.60 059543 24/06/2021 999999 G M Catlin Refund Freedom Information fee $30.00 059544 24/06/2021 999999 John Dominguez 2020/21 CCTV Partnership Subsidy $500.00 059545 24/06/2021 999999 T M Silbert Bond refund 4 Bath Street, Wembley $2,000.00 059546 24/06/2021 999999 M T McGill Bond refund 69 Blencowe Street, West Leederville $700.00 059547 24/06/2021 999999 D M Clarke Refund animal registration fee $150.00 059548 24/06/2021 999999 L C Petropulos Bond refund 17 Boronia Crescent, City Beach $3,000.00 059549 24/06/2021 999999 M Zirino Refund overpayment infringement $80.00 059550 24/06/2021 999999 Red Lily Renovations Refund Development application fee $147.00 059551 24/06/2021 999999 R Miller 2020/21 Heritage Grant Program $715.00 059552 24/06/2021 999999 Rosewill Investments Pty Ltd Bond refund 125 Lissadell Street, Floreat $700.00 059553 24/06/2021 999999 Valento Residences Bond refund 49 Aruma Way, City Beach $7,000.00 059554 24/06/2021 999998 D R Chica Refund of rates $36.34 059555 24/06/2021 101711 Alzheimers Australia WA Ltd Training and café kit - Senior Service $855.49 059556 24/06/2021 100718 Synergy Utility charges May - Jun 21 $3,235.76 059557 24/06/2021 100074 Telstra Telephone charges Jun - Jul 21 $420.89 059558 24/06/2021 100407 The Boulevard Centre Petty cash reimbursement $83.55 059559 24/06/2021 100172 The West Australian Supply newspapers - Admin $292.79 059560 24/06/2021 102791 Town of Cambridge - Internal Applications Building permit fee Reabold Tennis Club $166.65 059561 24/06/2021 100308 Water Corporation Water usage service charges various locations $824.03

Sub Total $28,419.10 Payments Issued Listing Week Ending 18 June 2021 Payment Payee Payment Date Name/Reference Description Payment Amount Number Code 059523 16/06/2021 100128 Bold Park Aquatic Centre Petty cash reimbursement $399.30 059524 16/06/2021 100081 Town Of Cambridge Petty cash reimbursement $191.30 059525 16/06/2021 100466 Wembley Golf Course Petty cash reimbursement $301.90 059526 16/06/2021 100081 Town Of Cambridge Petty cash reimbursement $159.30 059527 16/06/2021 100466 Wembley Golf Course Petty cash reimbursement $194.50 059528 16/06/2021 100081 Town Of Cambridge Petty cash reimbursement $519.45 059529 18/06/2021 999999 A Head Study assistance reimbursement $4,120.00 059530 18/06/2021 999999 L M Kent Refund animal registration fee $150.00 059531 18/06/2021 999998 J Gorter Refund of Rates $167.63 059532 18/06/2021 100468 Cambridge Senior Services - Petty Cash Petty cash reimbursement $352.90 059533 18/06/2021 100718 Synergy Utility charges various locations May - Jun 21 $33,511.49 059534 18/06/2021 100074 Telstra Telephone charges mobile and various numbers $3,513.20 059535 18/06/2021 102791 Town of Cambridge - Internal Applications Building application fee Lake Monger SE retaining wall $166.65 059536 18/06/2021 100468 Cambridge Senior Services - Petty Cash Petty cash reimbursement $104.90 059537 18/06/2021 100222 City Beach Primary School Reimbursement "Walk to School" breakfast - Sustainability $184.62

Sub Total $44,037.14 Payments Issued Listing Week Ending 11 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount 059513 11/06/2021 999999 Martyn Cavanagh Reimburse Legal Pratice Board fee $1,250.00 059514 11/06/2021 999999 M D Mulcahy Crossover contribution refund $699.30 059515 11/06/2021 999999 Noel Phillips Volunteer travel allowance $30.38 059516 11/06/2021 103074 Bold Park Masters Swimming Club (Inc) 2021 Community Organisation Support Grant $240.00 059517 11/06/2021 102117 Leederville Sporting Club 2021 Community Organisation Support Grant $1,000.00 059518 11/06/2021 100718 Synergy Utility charges various locations Mar - May 21 $66,676.67 059519 Void Cheque 059520 11/06/2021 100074 Telstra Telephone charges various mobiles Apr - May 2021 $3,324.99 059521 11/06/2021 102791 Town of Cambridge - Internal Applications Building services levy - Lake Monger SW Playground $173.76 059522 11/06/2021 100308 Water Corporation Utility charges various locations Mar - May 21 $255.52

Sub Total $73,650.62 Payments Issued Listing Week Ending 30 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047989 28/06/2021 100034 Australian Service Union Monthly deductions June 2021 $103.60 E047990 28/06/2021 100073 Child Support Agency Monthly deductions June 2021 $1,053.16 E047991 28/06/2021 100233 LGRCEU Monthly deductions June 2021 $738.00 E047992 28/06/2021 105024 The Trustee for EQUIPSUPER Monthly deductions June 2021 $1,760.06 E047993 28/06/2021 100007 Australia Post Postage account May 2021 $2,748.13 E047994 28/06/2021 100015 AKC Pty Ltd t.as Baileys Fertilisers Fertilisers supplies - Depot $1,606.00 E047995 28/06/2021 100044 Bunnings Building Supplies Pty Ltd Hardware items - Depot / Bold Park Aquatic $745.83 E047996 28/06/2021 100062 City Of Perth BA/DA archive retrieval May 2021 $957.01 E047997 28/06/2021 100078 Total Eden Pty Ltd T/as Nutrien Water Irrigation repairs - Wembley Sports Park / Lake Monger $880.00 E047998 28/06/2021 100089 Western Australian Local Government Association Staff and elected members training $6,525.00 E047999 28/06/2021 100102 Sigma Chemicals Pool chemicals - Bold Park Aquatic $190.19 E048000 28/06/2021 100107 Stevlec Electrical Pty Ltd Electrical/lighting repairs various locations June 2021 $7,398.27 E048001 28/06/2021 100129 Statewide Cleaning Supplies Pty Ltd Hardware items - Bold Park Aquatic $203.74 E048002 28/06/2021 100135 Australian Institute of Management Corporate membership subscription $2,750.00 E048003 28/06/2021 100192 Western Educting Service Drainage clearing various locations May 2021 $9,801.00 E048004 28/06/2021 100197 Westbooks Stock purchase - Library $1,144.74 E048005 28/06/2021 100274 Hays Specialist Recruitment (Aust) Pty Ltd Temporary labour hire - Infrastructure $2,092.60 E048006 28/06/2021 100314 Winc Australia Pty Limited Stationery - Admin / Library $43.13 E048007 28/06/2021 100384 Protection Engineering Pty Ltd Fire equipment maintenance various locations June 2021 $925.26 E048008 28/06/2021 100391 The Workers Shop Protective clothing items outside workers $129.00 E048009 28/06/2021 100409 Western Irrigation Irrigation SIM cards - Parks $1,438.25 E048010 28/06/2021 100457 Bolinda Publishing Pty Ltd Stock purchase - Library $26.62 E048011 28/06/2021 100474 Techsand Supply and install concrete paving - Dunblane Park $10,154.16 E048012 28/06/2021 100666 Commissioner of Police Volunteer national police clearance - Senior Services $16.70 E048013 28/06/2021 100714 Konica Minolta Business Solutions Australia Pty Ltd Photocopier maintenance/copies various locations June 2021 $396.55 E048014 28/06/2021 100756 Classic Tree Services Prune/remove trees/branches various locations June 21 $1,743.50 E048015 28/06/2021 100763 Surf Life Saving of WA Lifeguard services - June 2021 $40,169.00 E048016 28/06/2021 100783 Leo Heaney Pty Ltd Hire of truck for street tree watering various locations June 21 $20,286.77 E048017 28/06/2021 100785 Bucher Municipal Minor equipment purchase - Depot $177.85 E048018 28/06/2021 100796 Mindarie Regional Council Tipping fees Tamala Park $14,772.54 E048019 28/06/2021 100833 Stratagreen Supply tree guards - Depot $342.45 E048020 28/06/2021 100930 Bin Bath (Australia) Pty Ltd Bin cleaning various locations - Jun 2021 $557.26 E048021 28/06/2021 100946 Information Enterprises Australia Pty Ltd Temporary labour hire - Records $3,607.76 E048022 28/06/2021 100978 FCT Surface Cleaning Pressure cleaning Admin building $7,563.91 E048023 28/06/2021 101049 Engineering Technology Consultants Pty Ltd Professional services re electrical inspection audit - Leederville Town Hall $5,461.50 E048024 28/06/2021 101211 Tamala Park Regional Council Reimbursement of GST Feb - May 2021 $7,461.83 E048025 28/06/2021 101440 Dormakaba Australia Pty Ltd Repairs to automatic doors - WCC $242.00 E048026 28/06/2021 101469 All-Type Engraving Supply stainless steel plaque - Infrastructure $385.00 E048027 28/06/2021 101629 Bannister Downs Dairy Company Provisions - Admin $38.40 E048028 28/06/2021 101639 Docushred Supply security bins - Admin, Governance, WCC $177.10 E048029 28/06/2021 101642 Apace Aid (Inc.) Annual NPSS - Sustainability $5,250.00 E048030 28/06/2021 101658 Planning Institute Australia (WA Division) Placement advertising for Manager Strategic Planning $330.00 E048031 28/06/2021 101759 Stihl Shop - CSP Group Minor equipment purchase - Depot $942.00 E048032 28/06/2021 101800 GHD Pty Ltd Professional services re DAIP remediation - City Beach $13,739.00 E048033 28/06/2021 101951 Elliotts Irrigation Pty Ltd Pump repairs - Lake Monger $1,997.35 E048034 28/06/2021 102060 RAC BusinessWise TOC vehicle battery supply - Compliance $696.00 E048035 28/06/2021 102135 Rohanna Pty Ltd atf The Skipper Unit Trust TOC vehicle services - Infrastructure / WGC $754.79 E048036 28/06/2021 102186 J & K Hopkins Office furniture - Admin $798.00 E048037 28/06/2021 102447 Integrated Distribution Pty Ltd Supply Glyphosate- Depot $2,452.01 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E048038 28/06/2021 102583 Porter Consulting Engineers Lake Monger Reserve South East Car Park Project progress claim $3,740.00 E048039 28/06/2021 102683 AE Hoskins Building Services Building maintenance/repairs various locations Jun 2021 $2,800.97 E048040 28/06/2021 102854 Royal Wolf Trading Australia Pty Ltd Hire storage units Alderbury Pavilion Project $165.00 E048041 28/06/2021 103009 Ulverscroft Large Print Books Stock purchase - Library $872.24 E048042 28/06/2021 103070 Natural Area Consulting Management Services 2021 revegetation planting various locations $13,154.57 E048043 28/06/2021 103130 Dorrington Plumbing & Gas Plumbing/toilets repairs - Holyrood Pavilion / Leederville Sporting Club $335.50 E048044 28/06/2021 103260 Nearmap Pty Ltd Yearly subscription $20,625.00 E048045 28/06/2021 103617 Australian HVAC Services Air conditioning maintenance/repairs Admin / Library $1,969.00 E048046 28/06/2021 104373 Elite Graphix Supply name badges - Senior Services $104.06 E048047 28/06/2021 104492 Marketforce Pty Ltd Marketforce advertising May 2021 $1,599.92 E048048 28/06/2021 104499 C-Wise Supply soil conditioner - Lake Monger $1,158.30 E048049 28/06/2021 104638 Spider Waste Collection Services Pty Ltd Mattress collection service May 2021 $2,988.70 E048050 28/06/2021 104675 Ati-Mirage Pty Ltd Staff training - Payroll $369.00 E048051 28/06/2021 104704 CAI Fences New fencing - Boronia Cres City Beach $5,720.00 E048052 28/06/2021 104725 Environment Agriculture Water Consulting Professional services re Water audit & investigation - WGC $6,395.40 E048053 28/06/2021 104772 Quayclean Australia Pty Ltd Contract cleaning services various locations Jun 21 $45,260.74 E048054 28/06/2021 104840 West Coast Shade Pty Ltd Repairs to shade sails various locations $4,708.00 E048055 28/06/2021 104877 GP Environmental Solutions T/As Growise Supply tree guards - Parks $297.00 E048056 28/06/2021 104895 Gutter Vac Perth Gutter clean - McLean Park $330.00 E048057 28/06/2021 104938 Allstate Kerbing and Concrete Barrier kerbing - Wembley Primary School $1,625.25 E048058 28/06/2021 105106 Taylor Burrell Barnett Professional service re: Local Planning Strategy, West Leederville Activity Centre Plan $8,624.00 E048059 28/06/2021 105114 Corsign WA Supply sign posts and brackets $962.50 E048060 28/06/2021 105125 Urbis Pty Ltd Professional services re West Leederville Activity Centre Plan $8,800.00 E048061 28/06/2021 105170 Heritage Intelligence (WA) Heritage Impact Assessment - Proposed Development Northwood Street $1,270.50 E048062 28/06/2021 105180 Mega Music Australia Minor equipment repairs - TBC $264.00 E048063 28/06/2021 105245 Hocking Planning and Architecture Pty Ltd T/As Hocking Heritage Studio Heritage Impact Statement - 35 Pangbourne Street Wembley $660.00 E048064 28/06/2021 105294 Threat Protect Mobile security patrol service - TBC $88.37 E048065 28/06/2021 105300 The Cookie Barrel Bakery goods for resale Bold Park Aquatic Café $72.60 E048066 28/06/2021 105302 Taldara Industries Pty Ltd Supply catering items - Bold Park Aquatic Café $181.51 E048067 28/06/2021 105303 Brownes Foods Operations Pty Limited Provisions - Bold Park Aquatic Café $207.57 E048068 28/06/2021 105309 Minbari Pty Ltd T/As Wembley Autocare TOC vehicle services - Rangers $1,082.00 E048069 28/06/2021 105311 Cakes West Pty Ltd T/As Danish Patisserie Bakery goods for resale Bold Park Aquatic Café $125.83 E048070 28/06/2021 105315 PFD Food Services Pty Ltd Provisions - Bold Park Aquatic Café $478.15 E048071 28/06/2021 105358 Workwear Group Pty Ltd Supply corporate uniform $19.99 E048072 28/06/2021 105411 Flick Anticimex Pty Ltd Sanitary services various locations Jun 2021 $3,228.07 E048073 28/06/2021 105429 GFG Temporary Assist - Glen Flood Group Pty Ltd T/As Temporary labour hire - Infrastructure $16,805.80 E048074 28/06/2021 105437 Moduplay Group Pty Ltd Supply sign - Lake Monger SE Activation $2,035.00 E048075 28/06/2021 105446 Fresh Convenience Catering - Heart in Hospitality Pty Ltd Catering Admin meetings $375.80 E048076 28/06/2021 105505 AFGRI Equipment Minor equipment purchase - Depot $2,186.80 E048077 28/06/2021 105506 Distributors Perth (the) Consumables - Bold Park Aquatic Café $306.90 E048078 28/06/2021 105557 Managed IT Pty Ltd Computer software - IT $110.00 E048079 28/06/2021 105581 System Maintenance - Ballantyne Commercial Property Services Pty Ltd Grease trap cleaning - City Beach / Bold Park Aquatic $1,535.25 E048080 28/06/2021 105585 Boulevard IGA (The) Provisions - Bold Park Aquatic Café $33.71 E048081 28/06/2021 105620 M2M One Pty Ltd SIM cards for elevators - WGC, Library $39.60 E048082 28/06/2021 105622 Air-Met Scientific Pty Ltd Minor equipment service - Compliance $302.50 E048083 28/06/2021 105627 Advanced Traffic Management WA Pty Ltd Traffic management control various locations $12,478.21 E048084 28/06/2021 105641 Plantrite Supply plants for landscaping - The Boulevard $5,218.29 E048085 28/06/2021 105702 Autopia Management Pty Ltd Staff novated lease contributions $3,484.49 E048086 28/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire - Finance / Payroll $4,302.01 E048087 28/06/2021 105746 Marebar Pty Ltd T/as DBS Fencing Temporary fence hire - Floreat Beach $1,034.00 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E048088 28/06/2021 105770 Vocus Pty Ltd IT Communications $727.15 E048089 28/06/2021 105799 WA Structural Consulting Engineers Pty Ltd Consultancy services re Lake Monger Playground Equipment $1,320.00 E048090 28/06/2021 105866 Marawar Pty Ltd Supply/install new boom gate - City Beach CMB37 $6,676.90 E048091 28/06/2021 105951 Newground Water Services Pty Ltd Irrigation/pump repairs - Beecroft Park $103.13 E048092 28/06/2021 105999 Burdens Australia Pty Ltd Install park shelters - Lake Monger SE $9,616.35 E048093 28/06/2021 106013 Ready Industries Pty Ltd Hire of temporary toilets - Alderbury Sports Pavilion $352.00 E048094 28/06/2021 106016 Empire Landscapes (WA) Pty Ltd Install pots and plants - Odyssey $20,094.89 E048095 28/06/2021 106034 Ripe Social Marketing and communications assistance - Governance $2,665.00 E048096 28/06/2021 400004 American Golf Supplies Stock purchase - WGC $7,792.62 E048097 28/06/2021 400005 Andrew Graham Thomas Golf tuition - WGC $3,018.49 E048098 28/06/2021 400012 Brad Parker Golf tuition - WGC $8,324.77 E048099 28/06/2021 400018 Country Club International Pty Ltd Stock purchase - WGC $259.96 E048100 28/06/2021 400027 Dynacast Golf Factory Pty Ltd Stock purchase - WGC $2,601.45 E048101 28/06/2021 400030 Golf Car World Cart repairs - WGC $338.35 E048102 28/06/2021 400040 Paul A Criddle Golf tuition - WGC $1,145.21 E048103 28/06/2021 400048 Richard Brain Golf tuition - WGC $2,490.07 E048104 28/06/2021 400054 Schindler Lifts Australia Pty Ltd Lift service/maintenance - WGC $2,281.66 E048105 28/06/2021 400058 Simon Smith Golf tuition - WGC $863.73 E048106 28/06/2021 400060 Srixon Sports Australasia Stock purchase - WGC $828.72 E048107 28/06/2021 400062 Toro Australia Group Sales Pty Ltd Supply parts equipment items - WGC $74.10 E048108 28/06/2021 400064 Vast Print Management Supply advertising material - WGC $836.00 E048109 28/06/2021 400074 Winc Australia Pty Ltd Stationery - WGC $209.86 E048110 28/06/2021 400076 Suez Recycling & Recovery (Perth) Pty Ltd Waste contract collection - WGC $1,086.95 E048111 28/06/2021 400092 Acushnet Australia Pty Ltd Stock purchase - WGC $976.92 E048112 28/06/2021 400095 Link Us Pty Ltd Computer system support - WGC $431.71 E048113 28/06/2021 400097 Golf Chariots (Aust) Pty Ltd Golf cart hire June 21 - WGC $880.00 E048114 28/06/2021 400099 George Campbell Golf tuition - WGC $1,326.80 E048115 28/06/2021 400100 Walkinshaw Sports Pty Ltd Stock purchase - WGC $623.78 E048116 28/06/2021 400105 Corpcloud Pty Ltd IT Communications - WGC $121.00 E048117 28/06/2021 400108 Green Workz Pty Ltd Fertiliser supplies - WGC $2,425.50 E048118 28/06/2021 400116 Michael Long Golf tuition - WGC $1,439.99 E048119 28/06/2021 400117 Stevlec Electrical Pty Ltd Electrical/lighting repairs - WGC $6,763.03 E048120 28/06/2021 400118 Ambrose Estate WA Cleaning services - WGC $3,170.16 E048121 28/06/2021 400135 Dorrington Plumbing & Gas Install soakwells to new shed - WGC $2,865.00 E048122 28/06/2021 400147 Healthy PC - The Trustee for Talbot Family Trust T/As Computer system support - WGC $3,300.00 E048123 28/06/2021 400166 Golf With Me Golf tuition - WGC $2,851.31 E048124 29/06/2021 105892 Candor Contractors Pty Ltd Progress claim re: Lake Monger Community Shed Project $83,504.50

Sub Total $558,692.18 Payments Issued Listing Week Ending 25 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047884 14/06/2021 400136 Range Automation Systems Parts for refurbishment WGC Driving Range - WGC $12,870.32 E047885 15/06/2021 105984 Jazelle Lawrance Art Facilitate workshop - Waste Management $2,100.00 E047886 17/06/2021 100241 Department of Fire and Emergency Services Quarter 4 Emergency Services Levy $546,990.00 E047887 18/06/2021 101336 Australian Taxation Office Superannuation Guarantee Fee - Payroll $963.55 E047888 18/06/2021 100182 Catherine Barlow Councillor allowances Jun 21 $1,104.16 E047889 18/06/2021 100031 BOC Gases Australia Ltd Supply gas cylinder - Depot $29.99 E047890 18/06/2021 100078 Total Eden Pty Ltd T/as Nutrien Water Hire of heavy equipment - Parks $757.90 E047891 18/06/2021 100179 Floreat Forum Newsagency Supply newspapers/magazines - Library $462.18 E047892 18/06/2021 100193 Pro Turf Services Pty Ltd Equipment maintenance/repairs - Depot $1,293.71 E047893 18/06/2021 100197 Westbooks Stock purchases - Library $474.10 E047894 18/06/2021 100274 Hays Specialist Recruitment (Aust) Pty Ltd Temporary labour hire - Infrastructure $9,722.23 E047895 18/06/2021 100285 Local Government Professionals Australia WA Staff training course - Compliance $1,700.00 E047896 18/06/2021 100312 Mcleods Barristers & Solicitors Professional services re: Planning matters $12,094.55 E047897 18/06/2021 100319 Landgate - Midland Gross rental valuations - Rates $3,425.77 E047898 18/06/2021 100423 St John Ambulance Australia First aid supplies - Bold Park Aquatic $23.15 E047899 18/06/2021 100489 Turfmaster Facility Management Herbicide treatment - The Boulevard $2,970.00 E047900 18/06/2021 100556 Aslab Pty Ltd Compaction testing 187 Challenger Parade $700.21 E047901 18/06/2021 100595 Element Advisory Pty Ltd Public Art Strategy Project claim $3,558.50 E047902 18/06/2021 100634 Tonca Earthmoving Infrastructure earthworks various locations May 21 $3,191.10 E047903 18/06/2021 100693 Moore Australia (WA) Pty Ltd Professional services re: Underground Power Treatment $550.00 E047904 18/06/2021 100756 Classic Tree Services Prune/remove trees/branches various locations May 21 $1,788.88 E047905 18/06/2021 100763 Surf Life Saving of WA Contract lifeguard services May 21 $40,169.00 E047906 18/06/2021 100787 Main Roads Western Australia Street line marking Stephenson - Montgomery Avenue $4,156.01 E047907 18/06/2021 100796 Mindarie Regional Council Tipping fees Tamala Park $8,537.45 E047908 18/06/2021 100814 Raeco International Pty Ltd Stock purchases - Library $215.60 E047909 18/06/2021 100934 Allion Partners Pty Ltd Professional services re: Workplace Investigation $7,653.25 E047910 18/06/2021 100946 Information Enterprises Australia Pty Ltd Temporary labour hire - Records $4,008.62 E047911 18/06/2021 100978 FCT Surface Cleaning Pressure cleaning Admin building $11,198.00 E047912 18/06/2021 101602 Subaru Osborne Park Service Town vehicle - Planning $619.85 E047913 18/06/2021 101603 City of Armadale Printing/binding Town Annual Report $1,115.27 E047914 18/06/2021 101629 Bannister Downs Dairy Company Provisions - Admin $115.20 E047915 18/06/2021 101850 Reino International Pty Ltd - T/as Duncan Solutions Parking ticket machine credit card transaction fees - Rangers $3,451.09 E047916 18/06/2021 101853 Amcom Telecommunications IT communication charges Jul 21 $8,107.00 E047917 18/06/2021 101881 Nespresso Professional Provisions - Admin $650.00 E047918 18/06/2021 101951 Elliotts Irrigation Pty Ltd Equipment maintenance/repairs - Depot $77.00 E047919 18/06/2021 102683 AE Hoskins Building Services Building maintenance/repairs Sydney Cheek Pavilion $24,552.55 E047920 18/06/2021 102854 Royal Wolf Trading Australia Pty Ltd Hire storage units Alderbury Pavilion Project $1,212.77 E047921 18/06/2021 103384 Ad Astra Drycleaning Town dry cleaning May 21 $1,119.40 E047922 18/06/2021 103986 Liquor Traders Australia Supply Council refreshments $600.81 E047923 18/06/2021 104489 Tim Eva's Nursery Supply tree varieties - Parks $396.00 E047924 18/06/2021 104492 Marketforce Pty Ltd Marketforce advertising May 21 $3,346.17 E047925 18/06/2021 104548 Gillmore Electrical Services Pty Ltd Alderbury Park lighting upgrade progress claim $46,079.99 E047926 18/06/2021 104748 Wembley Supa IGA Provisions - Senior Services $238.34 E047927 18/06/2021 104834 WCP Civil Pty Ltd Infrastructure kerbing replacement McCourt Street $78,410.73 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047928 18/06/2021 104866 Altus Planning & Appeals Professional services re: Planning matters $9,559.00 E047929 18/06/2021 105021 All Access Australasia Stock purchases - Library $348.48 E047930 18/06/2021 105114 Corsign WA Supply/install street signage Parkside Walk $1,155.22 E047931 18/06/2021 105195 Aqueo Import and Distribution Pty Ltd Swim accessories for resale Bold Park Aquatic $2,048.86 E047932 18/06/2021 105418 Emerge Environmental Services Pty Ltd Climate Risk and Resilience Progress claim $4,545.76 E047933 18/06/2021 105429 GFG Temporary Assist - Glen Flood Group Pty Ltd T/As Temporary labour hire - Infrastructure $8,646.00 E047934 18/06/2021 105519 AccessPlus WA Deaf Gala Event tickets Elected Members $320.00 E047935 18/06/2021 105522 Australian Airconditioning Services Pty Ltd Air conditioning repairs/maintenance various locations May 21 $2,424.95 E047936 18/06/2021 105569 Galaxy 42 Pty Ltd Consultancy and staff training system support $12,210.00 E047937 18/06/2021 105594 Nao Williams Facilitate aquatic classes - Bold Park Aquatic $383.70 E047938 18/06/2021 105612 Hotchkin Hanly Barristers and Solicitors Professional services re: Legal advice City Beach SLSC, Wembley Sport Park $6,560.39 E047939 18/06/2021 105627 Advanced Traffic Management WA Pty Ltd Traffic management services various locations May 21 $1,403.60 E047940 18/06/2021 105667 Landscape Elements Pty Ltd Landscaping Lake Monger Community Shed Project Progress claim $8,024.10 E047941 18/06/2021 105687 Auto Sweep W.A. Foot path sweeping various locations May 21 $990.00 E047942 18/06/2021 105692 RTSM Consulting Traffic engineering support services - Infrastructure $462.00 E047943 18/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire - Finance, People & Culture $7,094.45 E047944 18/06/2021 105793 Kyocera Document Solutions Australia Pty Ltd Photocopier maintenance/copies various locations May 21 $1,020.21 E047945 18/06/2021 105838 OpenForms (Aust) Pty Ltd On-line form completion re various Town services $40.70 E047946 18/06/2021 105887 Datalink Technologies Pty Ltd Equipment items - Rangers $101.20 E047947 18/06/2021 105891 MDM Entertainment Pty Ltd Stock purchases - Library $423.75 E047948 18/06/2021 105917 Gavin Charles Burgess Waste battery collections May 21 $734.36 E047949 18/06/2021 105923 CTI5 Pty Ltd T/As CTI Risk Management Cash collection services parking ticket machines - Rangers $976.80 E047950 18/06/2021 105951 Newground Water Services Pty Ltd Various bore pump repairs/maintenance Apr - May 21 $17,147.50 E047951 18/06/2021 105963 Go Doors Pty Ltd Door repairs Floreat Beach SLSC $550.00 E047952 18/06/2021 105991 High Quality Promo Pty Ltd Promotional material - Library $3,616.31 E047953 18/06/2021 106010 Occuhealth Pty Ltd Safety equipment training - Bold Park Aquatic $726.00 E047954 18/06/2021 106032 Aquadash Swim Gear Pty Ltd Supply staff protective clothing items - Bold Park Aquatic $530.00 E047955 18/06/2021 106035 Devenish Group Landscaping Lake Monger South Playground equipment supply/installation progress claim $55,000.00 E047956 18/06/2021 400003 Amer Sports Australia Pty Ltd Stock purchases - WGC $624.78 E047957 18/06/2021 400005 Andrew Graham Thomas Golf tuition - WGC $3,647.30 E047958 18/06/2021 400006 Aquatic Technologies Stock purchases - WGC $6,323.56 E047959 18/06/2021 400013 Callaway Golf South Pacific Pty Ltd Stock purchases - WGC $3,431.05 E047960 18/06/2021 400015 Champion Sports Pty Ltd Stock purchases - WGC $872.58 E047961 18/06/2021 400016 Claire Elvidge Golf tuition - WGC $3,357.66 E047962 18/06/2021 400018 Country Club International Pty Ltd Supply parts equipment items - WGC $1,733.60 E047963 18/06/2021 400020 Cutter and Buck Stock purchases - WGC $841.50 E047964 18/06/2021 400027 Dynacast Golf Factory Pty Ltd Stock purchases - WGC $699.04 E047965 18/06/2021 400028 Eighteen Eves Stock purchases - WGC $554.40 E047966 18/06/2021 400031 Golf Imports Stock purchases - WGC $272.43 E047967 18/06/2021 400038 Mizuno Corporation Australia Pty Ltd Stock purchases - WGC $150.12 E047968 18/06/2021 400042 Peter Wright Golf Agencies Pty Ltd Stock purchases - WGC $933.46 E047969 18/06/2021 400044 Redback Sports Stock purchases - WGC $496.34 E047970 18/06/2021 400058 Simon Smith Golf tuition - WGC $855.11 E047971 18/06/2021 400060 Srixon Sports Australasia Stock purchases - WGC $614.59 E047972 18/06/2021 400061 Taylor Made Golf Australia Pty Ltd Stock purchases - WGC $2,745.48 E047973 18/06/2021 400062 Toro Australia Group Sales Pty Ltd Supply parts equipment items - WGC $106.28 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047974 18/06/2021 400064 Vast Print Management Supply advertising material - WGC $6,820.00 E047975 18/06/2021 400070 Fuel Distributors of WA Pty Ltd Fuel supplies - WGC $3,822.52 E047976 18/06/2021 400074 Winc Australia Pty Ltd Stationery supplies - WGC $199.50 E047977 18/06/2021 400092 Acushnet Australia Pty Ltd Stock purchases - WGC $13,299.49 E047978 18/06/2021 400096 Threat Protect Mobile security patrol services - WGC $89.45 E047979 18/06/2021 400100 Walkinshaw Sports Pty Ltd Stock purchases - WGC $910.40 E047980 18/06/2021 400104 Total Sheet Metal Pty Ltd Design/manufacture driving range equipment items - WGC $29,870.50 E047981 18/06/2021 400112 Puma Australia Pty Ltd Stock purchases - WGC $358.15 E047982 18/06/2021 400128 Total Turf - The Kirk Family Trust T/as Supply protective clothing items outside workers $1,338.81 E047983 18/06/2021 400130 St John Ambulance Australia Supply first aid equipment - WGC $1,799.10 E047984 18/06/2021 400150 Accent Brands Pty Ltd Stock purchases - WGC $938.48 E047985 18/06/2021 400164 Vitag Pty Ltd Stock purchases - WGC $4,778.75 E047986 18/06/2021 400178 Bridgestone Australia Ltd Replacement tyre equipment items - WGC $17.60 E047987 18/06/2021 400179 Taylor Made Pictures Stock purchases - WGC $1,320.00 E047988 23/06/2021 100108 Deputy Commissioner of Taxation PAYG Period End Date 20.06.2021 $134,137.00

Sub Total $1,227,802.77 Payments Issued Listing Week Ending 11 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047724 8/06/2021 100034 Australian Service Union Monthly deductions - May 21 $129.50 E047725 8/06/2021 100073 Child Support Agency Monthly deductions - May 21 $1,197.66 E047726 8/06/2021 100233 LGRCEU Monthly deductions - May 21 $738.00 E047727 8/06/2021 105024 The Trustee for EQUIPSUPER Staff superannuation contributions - May 21 $1,776.32 E047728 10/06/2021 100108 Deputy Commissioner of Taxation PAYG Period Ending 06.06.2021 $147,673.00 E047729 11/06/2021 103816 Department of Mines Industry Regulation and Safety - BSL Building services levies - May 21 $37,184.10 E047730 11/06/2021 100001 Able Westchem Consumables - Bold Park Aquatic $70.79 E047731 11/06/2021 100028 Benara Nurseries Supply plant varieties - Parks $2,973.69 E047732 11/06/2021 100031 BOC Gases Australia Ltd Supply gas cylinder - Bold Park Aquatic $25.12 E047733 11/06/2021 100041 Speedo Australia P/L Swim accessories for resale Bold Park Aquatic $1,029.60 E047734 11/06/2021 100044 Bunnings Building Supplies Pty Ltd Hardware supplies - Depot $217.48 E047735 11/06/2021 100089 Western Australian Local Government Association Staff training course $195.00 E047736 11/06/2021 100107 Stevlec Electrical Pty Ltd Electrical repairs various locations May 21 $3,320.46 E047737 11/06/2021 100129 Statewide Cleaning Supplies Pty Ltd Cleaning supplies - Bold Park Aquatic $652.72 E047738 11/06/2021 100135 Australian Institute of Management Staff training course $734.00 E047739 11/06/2021 100197 Westbooks Stock purchases - Library $353.51 E047740 11/06/2021 100212 Asphaltech Pty Ltd Asphalt supplies - Depot $1,037.98 E047741 11/06/2021 100235 Forpark Australia Hardware items - Depot $105.60 E047742 11/06/2021 100293 Eurofins ARL Pty Ltd Water sampling - Compliance $55.00 E047743 11/06/2021 100314 Winc Australia Pty Limited Stationery items various locations May 21 $2,365.44 E047744 11/06/2021 100372 Perth Frozen Foods P/L Supply confectionery for resale Bold Park Aquatic Café $236.47 E047745 11/06/2021 100384 Protection Engineering Pty Ltd Fire equipment maintenance - Depot $1,051.05 E047746 11/06/2021 100391 The Workers Shop Protective clothing items outside workers $238.00 E047747 11/06/2021 100408 Seaview Rentals Monthly aquarium maintenance - May 21 $85.00 E047748 11/06/2021 100413 James Bennett Pty Ltd Stock purchases - Library $83.86 E047749 11/06/2021 100423 St John Ambulance Australia First aid supplies - Depot $726.52 E047750 11/06/2021 100474 Techsand Construct concrete footpaths various locations May 21 $36,296.21 E047751 11/06/2021 100489 Turfmaster Facility Management Garden maintenance/mowing services various locations May 21 $36,522.75 E047752 11/06/2021 100497 Armaguard Banking collection services May 21 - Admin, Bold Park Aquatic $994.56 E047753 11/06/2021 100632 Technology One Ltd Software licence fees - IT; Consultancy system support $19,762.62 E047754 11/06/2021 100634 Tonca Earthmoving Infrastructure earthworks various locations May 21 $37,719.00 E047755 11/06/2021 100650 Joondalup Marquees & Noranda Morley Party Hire Cancellation fee equipment hire Anzac Day cancelled event due to COVID $1,060.00 E047756 11/06/2021 100714 Konica Minolta Business Solutions Australia Pty Ltd Photocopier maintenance/copies various locations May 21 $3,337.01 E047757 11/06/2021 100783 Leo Heaney Pty Ltd Hire of truck for street tree watering various locations May 21 $7,709.64 E047758 11/06/2021 100785 Bucher Municipal Repairs roadsweeper - Depot $517.55 E047759 11/06/2021 100796 Mindarie Regional Council Tipping fees Tamala Park $52,126.82 E047760 11/06/2021 100832 Iron Mountain Australia Group Pty Ltd - Recall Storage financial records May 21 $100.01 E047761 11/06/2021 100884 Suez Recycling & Recovery (Perth) Pty Ltd Contract waste collection services various locations May 21 $885.01 E047762 11/06/2021 100893 Australia Day Council of WA Subscription renewal - Governance $350.00 E047763 11/06/2021 100898 Kerb Doctor - The Trustee for the McCartney Family Trust t/a Install kerbing Lake Monger Community Shed Project $5,357.06 E047764 11/06/2021 100930 Bin Bath (Australia) Pty Ltd Bin cleaning - Library, TBC $94.16 E047765 11/06/2021 100952 Western Metropolitan Regional Council Office Tipping fees - Depot $778.06 E047766 11/06/2021 101145 Powervac Pty Ltd Equipment maintenance - Bold Park Aquatic $157.50 E047767 11/06/2021 101440 Dormakaba Australia Pty Ltd Automatic door maintenance - WGC, Bold Park Aquatic $704.00 E047768 11/06/2021 101469 All-Type Engraving Supply office signage - Admin $440.00 E047769 11/06/2021 101578 Lock Stock & Farrell Locksmith Supply keys/locks various locations May 21 $956.30 E047770 11/06/2021 101629 Bannister Downs Dairy Company Provisions - Admin $12.80 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047771 11/06/2021 101639 Docushred Supply security bin - Admin $81.40 E047772 11/06/2021 101759 Stihl Shop - CSP Group Hardware items - Depot $196.00 E047773 11/06/2021 101951 Elliotts Irrigation Pty Ltd Irrigation repairs - Lake Monger $312.40 E047774 11/06/2021 102060 RAC BusinessWise Roadside assistance Town vehicle $259.00 E047775 11/06/2021 102135 Rohanna Pty Ltd atf The Skipper Unit Trust Supply replacement tyres Town vehicle - Parks $948.00 E047776 11/06/2021 102186 J & K Hopkins Supply office furniture - Admin $273.00 E047777 11/06/2021 102583 Porter Consulting Engineers Lake Monger Reserve South East Car Park Project progress claim $2,200.00 E047778 11/06/2021 102683 AE Hoskins Building Services Building maintenance/repairs various locations May 21 $11,439.83 E047779 11/06/2021 102719 Guardian Tactile Systems Pty Ltd Supply/install tactile various locations May 21 $2,775.55 E047780 11/06/2021 102762 Arbor Carbon Professional services re: Lake Monger tree decline investigation $2,090.00 E047781 11/06/2021 102910 Botanic Gardens & Parks Authority Room hire Sustainability Event $100.00 E047782 11/06/2021 103070 Natural Area Consulting Management Services Weed control, brush cutting various locations May 21 $50,403.87 E047783 11/06/2021 103130 Dorrington Plumbing & Gas Plumbing repairs various toilet facilities May 21 $5,967.35 E047784 11/06/2021 103374 CBCA WA Branch (Inc) Merchandise supplies - Library $134.00 E047785 11/06/2021 103617 Australian HVAC Services Air conditioning maintenance/repairs various locations May 21 $5,787.79 E047786 11/06/2021 103628 Sunny Industrial Brushware Pty Ltd Hardware items - Depot $567.60 E047787 11/06/2021 103857 Active Transport and Tilt Tray Services WA Towing abandoned vehicle - Rangers $143.00 E047788 11/06/2021 104006 Massey's Herd Milk Supply Provisions - Depot $185.60 E047789 11/06/2021 104051 Vorgee Pty Ltd Swim accessories for resale Bold Park Aquatic $5,910.30 E047790 11/06/2021 104131 Markovich Family Trust T/As Temptations Catering Catering Admin meetings $823.59 E047791 11/06/2021 104149 Fuel Creative - Dalky Pty Ltd T/As Design/supply various advertising material $4,760.80 E047792 11/06/2021 104373 Elite Graphix Supply office signage, stationery items - Admin $223.86 E047793 11/06/2021 104414 Prudential Investment Services Corp Pty Ltd Investment services May 21 $1,925.00 E047794 11/06/2021 104489 Tim Eva's Nursery Supply plant varieties - Parks $26,961.00 E047795 11/06/2021 104492 Marketforce Pty Ltd Marketforce advertising May 21 $6,574.29 E047796 11/06/2021 104612 Aveling Training Staff on-line training courses $11,576.00 E047797 11/06/2021 104704 CAI Fences Fencing repairs/replacement various locations May 21 $4,592.50 E047798 11/06/2021 104725 Environment Agriculture Water Consulting School water logging study - Sustainability $738.10 E047799 11/06/2021 104772 Quayclean Australia Pty Ltd Contract cleaning services various locations May 21 $16,136.64 E047800 11/06/2021 104811 McGees Property Professional services re: Lease Ambrose Estate $8,999.38 E047801 11/06/2021 104865 Ixom Operations Pty Ltd Supply pool chemicals - Bold Park Aquatic $174.25 E047802 11/06/2021 104893 Flexiglass Challenge Pty Ltd Hardware items - Depot $32.21 E047803 11/06/2021 104895 Gutter Vac Perth Gutter cleaning various locations May 21 $1,040.00 E047804 11/06/2021 104918 Andres Walter Timmermanis Reimbursement travel expenses $254.40 E047805 11/06/2021 104953 Gilmour & Jooste Electrical Electrical repairs various locations May 21 $25,652.59 E047806 11/06/2021 105034 Wespray on Paving Pty Ltd Paving repairs - Railway Parade $967.78 E047807 11/06/2021 105085 Ambrose Estate WA Room hire Planning Event $224.00 E047808 11/06/2021 105111 Enviro Infrastructure Pty Ltd Building maintenance/repairs various locations May 21 $41,578.37 E047809 11/06/2021 105114 Corsign WA Supply street signage $308.00 E047810 11/06/2021 105286 Redox Pty Ltd Supply pool chemicals - Bold Park Aquatic $1,540.00 E047811 11/06/2021 105294 Threat Protect Mobile security patrol services - Admin, TBC $1,060.44 E047812 11/06/2021 105303 Brownes Foods Operations Pty Limited Provisions - Bold Park Aquatic Café $580.51 E047813 11/06/2021 105309 Minbari Pty Ltd T/As Wembley Autocare Service Town vehicle - Depot $379.00 E047814 11/06/2021 105315 PFD Food Services Pty Ltd Supply frozen good for resale Bold Park Aquatic Café $225.15 E047815 11/06/2021 105321 Techworks Electrical Electrical/lighting repairs - WGC, WCC $1,307.41 E047816 11/06/2021 105331 Pronto - Gourmet Deli Catering Volunteers Function - Community Development $1,826.15 E047817 11/06/2021 105337 B.A.S.E WA Repairs security equipment - WCC $121.00 E047818 11/06/2021 105358 Workwear Group Pty Ltd Supply staff corporate uniforms $383.76 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047819 11/06/2021 105411 Flick Anticimex Pty Ltd Pest control services various locations May 21 $1,318.35 E047820 11/06/2021 105434 ALSCO Pty Limited Laundry services - Bold Park Aquatic Café $197.69 E047821 11/06/2021 105446 Fresh Convenience Catering - Heart in Hospitality Pty Ltd Catering Admin meetings $490.20 E047822 11/06/2021 105506 Distributors Perth (the) Bakery good for resale Bold Park Aquatic Café $248.15 E047823 11/06/2021 105522 Australian Airconditioning Services Pty Ltd Heating equipment repairs - Bold Park Aquatic $1,592.80 E047824 11/06/2021 105542 Mills Oakley Lawyers Professional services re: Legal Advice various matters $14,685.00 E047825 11/06/2021 105555 Thyssenkrupp Elevator Australia Pty Limited Lift repairs - Library $2,783.00 E047826 11/06/2021 105558 Quality Oil Filters Cleaning deep fryer equipment - Bold Park Aquatic $305.00 E047827 11/06/2021 105569 Galaxy 42 Pty Ltd Consultancy re: system support $10,010.00 E047828 11/06/2021 105581 System Maintenance Grease trap cleaning - City Beach $2,565.75 E047829 11/06/2021 105582 Latin Moves & Fitness Aquatic classes - Bold Park Aquatic $645.30 E047830 11/06/2021 105585 Boulevard IGA (The) Provisions - Bold Park Aquatic Café $49.99 E047831 11/06/2021 105600 Michelle Bariolo Aquatic classes - Bold Park Aquatic $741.30 E047832 11/06/2021 105605 Campbells Balcatta Catering supplies - TBC $142.51 E047833 11/06/2021 105614 Canon Australia Pty Ltd Photocopier maintenance/copies - Admin $492.06 E047834 11/06/2021 105616 Susannah Bell Aquatic classes - Bold Park Aquatic $440.40 E047835 11/06/2021 105636 Icon Logic Pty Ltd Equipment maintenance - Bold Park Aquatic $286.00 E047836 11/06/2021 105667 Landscape Elements Pty Ltd Landscape upgrade projects Harborne Park, Dunblane Park progress claims $48,957.96 E047837 11/06/2021 105680 Perth Bouncy Castle Hire Entertainment "Canines on Cambridge" - Rangers $2,938.10 E047838 11/06/2021 105686 Koori Kids Pty Ltd NAIDOC School Initiatives - Community Development $450.00 E047839 11/06/2021 105687 Auto Sweep W.A. Footpath sweeping various locations May 21 $2,557.50 E047840 11/06/2021 105708 Bardfield Engineering Repairs to sporting oval equipment Beecroft Park $495.00 E047841 11/06/2021 105723 MessageMedia SMS message services - Bold Park Aquatic $47.43 E047842 11/06/2021 105726 BuildingLines Approvals Pty Ltd Building survey certification Reabold Tennis Club $330.00 E047843 11/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire - People and Culture $2,196.59 E047844 11/06/2021 105737 MDC Global Pty Ltd Consultancy re: emergency shower/eye wash - WGC $440.00 E047845 11/06/2021 105751 Quality Press Supply advertising material - Planning $1,992.15 E047846 11/06/2021 105799 WA Structural Consulting Engineers Pty Ltd Design services re: Reabold Tennis Club retaining walls $330.00 E047847 11/06/2021 105838 OpenForms (Aust) Pty Ltd On-line form completion re various Town services $180.40 E047848 11/06/2021 105852 On Tap Plumbing & Gas Pty Ltd Plumbing repairs Matthews Netball Centre $213.91 E047849 11/06/2021 105869 Techworks Plumbing Pty Ltd Sewer installation Lake Monger toilet facilities $5,643.16 E047850 11/06/2021 105914 The Trustee for JS ISO Consulting t/as JS ISO Consulting Safety consultancy re: Alderbury Pavilion Construction $1,460.00 E047851 11/06/2021 105941 BUSS Group Concrete repairs South City Beach Kiosk $32,701.31 E047852 11/06/2021 105944 ADC Projects Pty Ltd Consultancy re: Disability access Quarry $1,100.00 E047853 11/06/2021 105957 F Jones & A C Pettit Facilitate workshop - Library $375.00 E047854 11/06/2021 105972 Fuelfix Pty Ltd Hire of emergency safety shower - WGC $1,680.65 E047855 11/06/2021 105994 Civcon Civil & Project Management Pty Ltd Herdsman - Perry Lakes Drainage Project progress claim $49,204.11 E047856 11/06/2021 106014 Katherinne Stella Eggleston T/As Ezereve Entertainment Volunteers Function - Community Development $400.00 E047857 11/06/2021 106019 Billabong Garden Furniture Outdoor furniture Lake Monger Playground $6,195.00 E047858 11/06/2021 106021 Lifting By Design Pty Ltd Installation safety equipment - Bold Park Aquatic $5,758.50 E047859 11/06/2021 106024 Vernon John Godfrey Installation outdoor shelter Lake Monger $990.00 E047860 11/06/2021 106030 The Trustee for The Rise Urban Unit Trust Review Local Planning Scheme - Planning $11,666.88 E047861 11/06/2021 106034 Ripe Social Marketing and communications assistance - Governance $845.00 E047862 11/06/2021 100756 Classic Tree Services Town wide tree pruning - May 2021 $118,505.21 E047863 11/06/2021 105951 Newground Water Services Pty Ltd Irrigation, bore pump, reticulation repairs/maintenance various locations May 21 $108,343.43 E047864 11/06/2021 400003 Amer Sports Australia Pty Ltd Stock purchases - WGC $232.62 E047865 11/06/2021 400004 American Golf Supplies Stock purchases - WGC $2,962.08 E047866 11/06/2021 400007 Australian Golf Course Superintendents Association Conference attendance - WGC $1,945.00 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047867 11/06/2021 400013 Callaway Golf South Pacific Pty Ltd Stock purchases - WGC $155.57 E047868 11/06/2021 400060 Srixon Sports Australasia Stock purchases - WGC $890.31 E047869 11/06/2021 400061 Taylor Made Golf Australia Pty Ltd Stock purchases - WGC $237.17 E047870 11/06/2021 400062 Toro Australia Group Sales Pty Ltd Hardware items - WGC $1,445.43 E047871 11/06/2021 400068 Stihl Shop - CSP Group Minor equipment purchase - WGC $934.15 E047872 11/06/2021 400069 Living Turf Supply fertilizer- WGC $4,031.50 E047873 11/06/2021 400071 Armaguard Banking collections services - WGC $1,255.34 E047874 11/06/2021 400073 Bunnings Building Supplies Pty Ltd Hardware items - WGC $591.52 E047875 11/06/2021 400075 Total Eden T/as Nutrien Water Irrigation repairs - WGC $372.12 E047876 11/06/2021 400081 Thyssenkrupp Elevator Australia Pty Ltd Lift maintenance service - WGC $837.46 E047877 11/06/2021 400083 WellStrategic Monthly advertising - WGC $1,980.00 E047878 11/06/2021 400087 Woodlands Distributors Pty Ltd Installation of viewing platform - WGC $3,613.50 E047879 11/06/2021 400092 Acushnet Australia Pty Ltd Stock purchases - WGC $2,722.61 E047880 11/06/2021 400107 GPC Asia Pacific Pty Ltd T/As Covs Hardware items / consumables - WGC $228.78 E047881 11/06/2021 400108 Green Workz Pty Ltd Fertiliser supplies - WGC $5,888.30 E047882 11/06/2021 400140 Newground Water Services Pty Ltd Irrigation, bore pump, reticulation repairs/maintenance - WGC $82,274.50 E047883 11/06/2021 400174 Benara Nurseries Supply plants/trees - WGC $2,830.74

Sub Total $1,219,297.29 Payments Issued Listing Week Ending 4 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047621 4/06/2021 100182 Catherine Barlow Councillor allowances - Jun 21 $1,104.17 E047622 4/06/2021 100204 Rod W Bradley Councillor allowances - Jun 21 $2,208.32 E047623 4/06/2021 104918 Andres Walter Timmermanis Councillor allowances - Jun 21 $2,208.33 E047624 4/06/2021 104919 Keri Liona Shannon Councillor allowances - Jun 21 $8,089.00 E047625 4/06/2021 105361 Ian Everett Councillor allowances - Jun 21 $2,208.33 E047626 4/06/2021 105405 Kathryn J McKerracher Councillor allowances - Jun 21 $3,515.16 E047627 4/06/2021 105768 Alaine Haddon-Casey Councillor allowances - Jun 21 $2,208.33 E047628 4/06/2021 105769 Gary Norman Mack Councillor allowances - Jun 21 $2,208.33 E047629 4/06/2021 105924 Robert John Fredericks Councillor allowances - Jun 21 $2,208.33 E047630 4/06/2021 100028 Benara Nurseries Supply plant/tree varieties - Parks $1,620.30 E047631 4/06/2021 100062 City Of Perth Employee Long service leave reimbursement $2,063.80 E047632 4/06/2021 100089 Western Australian Local Government Association Staff training; Elected Member Breakfast Forum attendance $130.00 E047633 4/06/2021 100107 Stevlec Electrical Pty Ltd Electrical/lighting repairs various locations May 21 $6,951.68 E047634 4/06/2021 100115 City Of Perth Surf Lifesaving Club Inc Room hire Sustainability Event $255.00 E047635 4/06/2021 100202 Connect Call Centre Services After hours message services Apr 21 - Rangers $442.64 E047636 4/06/2021 100243 Total Packaging Supply doggy dumpage disposal units - Depot $2,435.40 E047637 4/06/2021 100314 Winc Australia Pty Limited Stationery supplies various locations May 21 $533.23 E047638 4/06/2021 100319 Landgate - Midland Title searches Apr - May 21 - Rates $80.10 E047639 4/06/2021 100323 Sunny Sign Company Pty Ltd Supply first aid signage Lake Monger $295.90 E047640 4/06/2021 100391 The Workers Shop Supply protective clothing items outside workers $424.00 E047641 4/06/2021 100474 Techsand Construct concrete ramp Railway Parade $3,299.21 E047642 4/06/2021 100693 Moore Australia (WA) Pty Ltd Professional services re: Strategic Resource Planning $9,350.00 E047643 4/06/2021 100756 Classic Tree Services Prune/remove trees/branches various locations May 21 $11,178.75 E047644 4/06/2021 100760 Coca-Cola Amatil (Aust) Pty Ltd Supply drinks for resale Bold Park Aquatic Café $1,576.19 E047645 4/06/2021 100783 Leo Heaney Pty Ltd Hire of truck for street tree watering various locations May 21 $23,659.90 E047646 4/06/2021 100788 Major Motors Pty Ltd Service Town vehicle - Depot $848.93 E047647 4/06/2021 100796 Mindarie Regional Council Tipping fees Tamala Park $27,305.83 E047648 4/06/2021 100833 Stratagreen Supply equipment items - Depot $284.06 E047649 4/06/2021 100930 Bin Bath (Australia) Pty Ltd Bin cleaning - City Beach, Floreat Beach $514.80 E047650 4/06/2021 100978 FCT Surface Cleaning Cleaning BBQ equipment various locations May 21 $1,782.00 E047651 4/06/2021 101165 LGIS Liability Professional Indemnity Claim - Compliance $1,500.00 E047652 4/06/2021 101440 Dormakaba Australia Pty Ltd Maintenance automatic doors various locations May 21 $704.00 E047653 4/06/2021 101629 Bannister Downs Dairy Company Provisions - Admin $32.00 E047654 4/06/2021 101736 Noise Vibration Measurement Systems Pty Ltd Staff training course - Compliance $1,265.00 E047655 4/06/2021 101759 Stihl Shop - CSP Group Supply equipment items, equipment repairs - Depot $923.00 E047656 4/06/2021 101834 Floreat Park Tennis Club Reimbursement Club plumbing repairs $565.00 E047657 4/06/2021 101951 Elliotts Irrigation Pty Ltd Parts for irrigation repairs - Parks $2,838.00 E047658 4/06/2021 102683 AE Hoskins Building Services Building maintenance/repairs City Beach $525.25 E047659 4/06/2021 102719 Guardian Tactile Systems Pty Ltd Supply/install warning tactile - Howtree Place $950.60 E047660 4/06/2021 103070 Natural Area Consulting Management Services Weed control various locations May 21 $3,400.65 E047661 4/06/2021 103130 Dorrington Plumbing & Gas Plumbing repairs toilet facilities various locations May 21 $1,354.50 E047662 4/06/2021 103398 Bridgestone Australia Ltd Supply replacement tyres Town vehicle - Depot $554.29 E047663 4/06/2021 103617 Australian HVAC Services Air conditioning repairs - Library, TBC $418.00 E047664 4/06/2021 104051 Vorgee Pty Ltd Supply swim accessories for resale Bold Park Aquatic $491.69 E047665 4/06/2021 104079 Green Skills Inc Weed control - Chipping Park, Templetonia Park $1,290.30 E047666 4/06/2021 104155 Australia Post - counter transactions Transaction fees May 21 - Rates $23.81 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047667 4/06/2021 104373 Elite Graphix Supply office signage - Admin $279.07 E047668 4/06/2021 104417 Fast Track Approvals Pty Ltd Building surveying services $992.75 E047669 4/06/2021 104494 AGI Absolutely Great Idea Equipment maintenance - Library $778.80 E047670 4/06/2021 104612 Aveling Training Staff on-line training courses $121.00 E047671 4/06/2021 104697 All Fence U Rent Pty Ltd Supply temporary fencing - South City Beach $380.88 E047672 4/06/2021 104772 Quayclean Australia Pty Ltd Contract cleaning services various locations May 21 $51,362.91 E047673 4/06/2021 104895 Gutter Vac Perth Gutter cleaning various locations May 21 $1,264.00 E047674 4/06/2021 105121 Total Aqua - Mandurah Service water filters - TBC $868.00 E047675 4/06/2021 105302 Taldara Industries Pty Ltd Catering supplies Bold Park Aquatic Café $166.54 E047676 4/06/2021 105303 Brownes Foods Operations Pty Limited Provisions - Bold Park Aquatic Café $166.00 E047677 4/06/2021 105311 Cakes West Pty Ltd T/As Danish Patisserie Supply baked goods for resale Bold Park Aquatic Café $132.88 E047678 4/06/2021 105315 PFD Food Services Pty Ltd Provisions - Bold Park Aquatic Café $322.60 E047679 4/06/2021 105319 S & A Smash Repairs Vehicle repairs insurance excess - Depot $500.00 E047680 4/06/2021 105321 Techworks Electrical Electrical repairs hospitality area - WGC $380.89 E047681 4/06/2021 105446 Fresh Convenience Catering - Heart in Hospitality Pty Ltd Catering Admin meetings May 21 $696.20 E047682 4/06/2021 105506 Distributors Perth (the) Provisions - Bold Park Aquatic Café $215.25 E047683 4/06/2021 105557 Managed IT Pty Ltd Professional services re: recruitment services IT $836.00 E047684 4/06/2021 105585 Boulevard IGA (The) Provisions - Bold Park Aquatic Café $45.32 E047685 4/06/2021 105627 Advanced Traffic Management WA Pty Ltd Traffic management services various locations May 21 $11,399.07 E047686 4/06/2021 105641 Plantrite Supply plants Lake Monger $2,753.19 E047687 4/06/2021 105667 Landscape Elements Pty Ltd Landscaping services - Lake Monger, Harborne Park $14,334.20 E047688 4/06/2021 105693 CSSTECH Supply telephone equipment - IT $1,833.70 E047689 4/06/2021 105712 Coolbinia Newspaper Delivery Supply newspapers - Admin $104.65 E047690 4/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire various departments May 21 $896.75 E047691 4/06/2021 105861 Cloud Collections Pty Ltd Debt collection services - Rates $151.80 E047692 4/06/2021 106013 Ready Industries Pty Ltd Supply temporary toilet facilities - Alderbury Reserve $599.59 E047693 4/06/2021 106022 Industrial Roadpavers (WA) Pty Ltd Lake Monger South East Car Park Project progress claim $99,626.12 E047694 4/06/2021 400004 American Golf Supplies Stock purchases - WGC $834.90 E047695 4/06/2021 400005 Andrew Graham Thomas Golf tuition - WGC $5,322.14 E047696 4/06/2021 400012 Brad Parker Golf tuition - WGC $4,611.29 E047697 4/06/2021 400013 Callaway Golf South Pacific Pty Ltd Stock purchases - WGC $489.96 E047698 4/06/2021 400015 Champion Sports Pty Ltd Stock purchases - WGC $415.07 E047699 4/06/2021 400016 Claire Elvidge Golf tuition - WGC $2,268.21 E047700 4/06/2021 400020 Cutter and Buck Stock purchases - WGC $1,134.65 E047701 4/06/2021 400027 Dynacast Golf Factory Pty Ltd Stock purchases - WGC $1,070.20 E047702 4/06/2021 400030 Golf Car World Golf cart hire - WGC $726.00 E047703 4/06/2021 400032 Heiss Products Stock purchases - WGC $104.87 E047704 4/06/2021 400040 Paul A Criddle Golf tuition - WGC $624.27 E047705 4/06/2021 400046 Retech Rubber Provide soft fall mats WGC Playground $880.00 E047706 4/06/2021 400048 Richard Brain Golf tuition - WGC $2,825.43 E047707 4/06/2021 400060 Srixon Sports Australasia Stock purchases - WGC $100.83 E047708 4/06/2021 400061 Taylor Made Golf Australia Pty Ltd Stock purchases - WGC $1,007.21 E047709 4/06/2021 400064 Vast Print Management Supply advertising material - WGC $14,976.50 E047710 4/06/2021 400074 Winc Australia Pty Ltd Stationery items - WGC $264.12 E047711 4/06/2021 400092 Acushnet Australia Pty Ltd Stock purchases - WGC $3,118.66 E047712 4/06/2021 400096 Threat Protect Mobile security patrol services - WGC $89.45 E047713 4/06/2021 400097 Golf Chariots (Aust) Pty Ltd Stock purchases - WGC $880.00 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount E047714 4/06/2021 400099 George Campbell Golf tuition - WGC $1,067.70 E047715 4/06/2021 400100 Walkinshaw Sports Pty Ltd Stock purchases - WGC $1,568.16 E047716 4/06/2021 400108 Green Workz Pty Ltd Fertiliser supplies - WGC $2,425.50 E047717 4/06/2021 400111 Golf Performance - Benjamin Percival Golf tuition - WGC $811.56 E047718 4/06/2021 400119 Direct One Agencies Pty Ltd Stock purchases - WGC $3,844.50 E047719 4/06/2021 400121 Toolmart Australia Pty Ltd Supply equipment items - WGC $309.00 E047720 4/06/2021 400126 Julie Carter t/as B-Rapt Apparel Stock purchases - WGC $254.10 E047721 4/06/2021 400131 Sporte' Leisure Pty Ltd Stock purchases - WGC $1,226.50 E047722 4/06/2021 400144 MGI Golf Pty Ltd Stock purchases - WGC $532.95 E047723 4/06/2021 400162 Jason Roach Golf tuition - WGC $583.55

Sub Total $383,401.55 Payments Issued Listing Week Ending 4 June 2021 Payment Payee Payment Payment Date Name/Reference Description Number Code Amount E047519 27/05/2021 100108 Deputy Comissioner of Taxation PAYG Period Ending 23/05/2021 134,675.00 E047520 3/06/2021 100001 Able Westchem Cleaning products - Bold Park Aquatic $738.22 E047521 3/06/2021 100035 Boya Equipment Supply mowing equipment - Parks $27,534.10 E047522 3/06/2021 100044 Bunnings Building Supplies Pty Ltd Hardware items - Depot $82.51 E047523 3/06/2021 100078 Total Eden Pty Ltd T/as Nutrien Water Bore pump repair Vincent Street $123.75 E047524 3/06/2021 100105 Westcare Industries Stationery items - Admin $1,903.00 E047525 3/06/2021 100107 Stevlec Electrical Pty Ltd Electrical/lighting repairs - Perry Lakes $3,578.52 E047526 3/06/2021 100268 Parks & Leisure Australia Renewal Corporate membership - Parks $946.00 E047527 3/06/2021 100283 Zurich Insurance Insurance excess Town vehicle repairs - Infrastructure $500.00 E047528 3/06/2021 100285 Local Government Professionals Australia WA Staff training courses - Rangers $850.00 E047529 3/06/2021 100314 Winc Australia Pty Limited Stationery - Admin / WCC $2,101.00 E047530 3/06/2021 100319 Landgate - Midland Gross rental valuations - Rates $140.40 E047531 3/06/2021 100384 Protection Engineering Pty Ltd Fire equipment testing/maintenance various locations May 21 $925.26 E047532 3/06/2021 100391 The Workers Shop Supply protective clothing items outside workers $1,896.00 E047533 3/06/2021 100408 Seaview Rentals Monthly aquarium maintenance - WCC $85.00 E047534 3/06/2021 100423 St John Ambulance Australia Staff first aid training course - Community Services $120.00 E047535 3/06/2021 100632 Technology One Ltd Consultancy services system support $8,624.00 E047536 3/06/2021 100788 Major Motors Pty Ltd Service Town vehicle - Infrastructure $2,784.02 E047537 3/06/2021 100796 Mindarie Regional Council Tipping fees Tamala Park $19,140.48 E047538 3/06/2021 100833 Stratagreen Supply equipment items - Depot $271.88 E047539 3/06/2021 100930 Bin Bath (Australia) Pty Ltd Bin cleaning - Library $82.39 E047540 3/06/2021 100946 Information Enterprises Australia Pty Ltd Temporary labour hire - Records $4,008.62 E047541 3/06/2021 100952 Western Metropolitan Regional Council Office Tipping fees - Depot $41,033.78 E047542 3/06/2021 101174 Perth Region NRM Annual Subscription renewal - Parks $11,000.00 E047543 3/06/2021 101410 Choice Annual subscription renewal - Library $147.00 E047544 3/06/2021 101578 Lock Stock & Farrell Locksmith Supply keys/locks various locations $286.35 E047545 3/06/2021 101629 Bannister Downs Dairy Company Provisions - Admin $32.00 E047546 3/06/2021 101639 Docushred Supply security bins - Admin, Governance, WCC $119.90 E047547 3/06/2021 101800 GHD Pty Ltd Professional services re: consultancy GPS survey - South City Beach $2,519.00 E047548 3/06/2021 101850 Reino International Pty Ltd - T/as Duncan Solutions Credit card transaction fees Apr 21 - Rangers $2,612.94 E047549 3/06/2021 101951 Elliotts Irrigation Pty Ltd Bore pump repairs - Ocean Village Park $181.50 E047550 3/06/2021 102060 RAC BusinessWise Roadside assistance/repairs Town vehicles $546.50 E047551 3/06/2021 102135 Rohanna Pty Ltd atf The Skipper Unit Trust Supply replacement tyres Town vehicle - Planning $308.00 E047552 3/06/2021 102328 Blackwoods Supply first aid equipment - Bold Park Aquatic $1,664.62 E047553 3/06/2021 102447 Integrated Distribution Pty Ltd Supply cement - Depot $442.20 E047554 3/06/2021 102473 Azaway Removal of asbestos - Lake Monger $385.00 E047555 3/06/2021 102683 AE Hoskins Building Services Building maintenance/repairs various locations May 21 $25,553.95 E047556 3/06/2021 102713 Balcatta Glass Bus shelter repairs - Alderbury Street $525.00 E047557 3/06/2021 103070 Natural Area Consulting Management Services Weed control various locations May 21 $22,015.62 E047558 3/06/2021 103130 Dorrington Plumbing & Gas Plumbing repairs toilet facilities various locations May 21 $5,545.00 E047559 3/06/2021 104127 Priority 1 Fire and Safety Pty Ltd Maintenance safety equipment - Bold Park Aquatic $880.00 E047560 3/06/2021 104131 Markovich Family Trust T/As Temptations Catering Catering admin meetings $1,130.56 E047561 3/06/2021 104140 Weston Road Systems Infrastructure road repairs - Antrim, Station Streets $770.00 E047562 3/06/2021 104149 Fuel Creative - Dalky Pty Ltd T/As Artwork Town Annual Report 2019/2020 $4,180.00 E047563 3/06/2021 104675 Ati-Mirage Pty Ltd Staff training courses - Community Services $1,960.20 E047564 3/06/2021 104866 Altus Planning & Appeals Professional services re advice - SAT matters $9,416.00 E047565 3/06/2021 104918 Andres Walter Timmermanis Reimbursement of travel expenses $172.56 Payment Payee Payment Payment Date Name/Reference Description Number Code Amount E047566 3/06/2021 105114 Corsign WA Supply bollards, street signage various locations $1,768.80 E047567 3/06/2021 105195 Aqueo Import and Distribution Pty Ltd Swim accessories for resale Bold Park Aquatic $359.04 E047568 3/06/2021 105274 Dalcon Environmental (WA) Algae sampling - Lake Monger $440.00 E047569 3/06/2021 105331 Pronto - Gourmet Deli Catering Planning workshop $239.00 E047570 3/06/2021 105415 Mowmaster Turf Equipment Supply minor equipment - Depot $363.06 E047571 3/06/2021 105429 GFG Temporary Assist - Glen Flood Group Pty Ltd T/As Temporary labour hire - Infrastructure $12,681.08 E047572 3/06/2021 105446 Fresh Convenience Catering - Heart in Hospitality Pty Ltd Catering admin meetings $571.40 E047573 3/06/2021 105522 Australian Airconditioning Services Pty Ltd Air conditioning maintenance/repairs - Bold Park Aquatic $796.40 E047574 3/06/2021 105526 Michael Henderson Legal Services Pty Ltd Professional services re: Legal advice - Ocean Village Shopping Centre $6,231.50 E047575 3/06/2021 105548 Steven Tweedie Professional services re: Governance Advice $1,650.00 E047576 3/06/2021 105558 Quality Oil Filters Cleaning deep fryer equipment - Bold Park Aquatic Café $152.50 E047577 3/06/2021 105581 System Maintenance Service grease trap - City Beach $3,182.86 E047578 3/06/2021 105585 Boulevard IGA (The) Provisions - Bold Park Aquatic Café $31.51 E047579 3/06/2021 105600 Michelle Bariolo Aquatic classes - Bold Park Aquatic $191.85 E047580 3/06/2021 105620 M2M One Pty Ltd SIM cards for elevators - WGC, Library $39.60 E047581 3/06/2021 105644 POS Central Purchase minor equipment - Library $480.00 E047582 3/06/2021 105674 Mobile Dustless Blasting Services Pty Limited Street line marking removal - Railway Parade $770.00 E047583 3/06/2021 105698 Domus Nursery - Heritage Way Pty Ltd T/As Supply plants - Parks $3,044.25 E047584 3/06/2021 105702 Autopia Management Pty Ltd Staff Novated lease contributions $1,128.41 E047585 3/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire - Finance $3,901.84 E047586 3/06/2021 105770 Vocus Pty Ltd IT communications $726.39 E047587 3/06/2021 105861 Cloud Collections Pty Ltd Debt collection services - Rates $124.08 E047588 3/06/2021 105866 Marawar Pty Ltd Building maintenance - City Beach $680.35 E047589 3/06/2021 105918 AAM Pty Ltd Pedestrian crossing and street line marking Railway Parade $825.00 E047590 3/06/2021 105968 Benalty Corporation Pty Ltd Fabrication beach wheelchair storage - Community Development $6,754.00 E047591 3/06/2021 105984 Jazelle Lawrence Art Facilitate workshop - Waste Management $600.00 E047592 3/06/2021 106003 Metro Traffic Planning Pty Ltd Hire of equipment items Anzac Day Event - Community Development $792.00 E047593 3/06/2021 106004 Fruit Box Group Pty Ltd (The) Provisions - Admin / Depot / Library / WCC / TBC $1,066.40 E047594 3/06/2021 106012 Himac Group Pty Ltd T/As Himac Attachments Purchase minor equipment - Depot $1,243.00 E047595 3/06/2021 100884 Suez Recycling & Recovery (Perth) Pty Ltd Contract waste collection services various locations Mar - Apr 21 $363,337.37 E047596 3/06/2021 400003 Amer Sports Australia Pty Ltd Stock purchase - WGC $655.95 E047597 3/06/2021 400004 American Golf Supplies Stock purchase - WGC $7,562.37 E047598 3/06/2021 400005 Andrew Graham Thomas Golf tuition - WGC $2,548.57 E047599 3/06/2021 400012 Brad Parker Golf tuition - WGC $2,618.57 E047600 3/06/2021 400013 Callaway Golf South Pacific Pty Ltd Stock purchase - WGC $4,982.67 E047601 3/06/2021 400021 D.S.J. Enterprises Stock purchase - WGC $107.11 E047602 3/06/2021 400031 Golf Imports Stock purchase - WGC $2,761.81 E047603 3/06/2021 400040 Paul A Criddle Golf tuition - WGC $786.75 E047604 3/06/2021 400045 Redbox Agencies Pty Ltd Stock purchase - WGC $1,760.00 E047605 3/06/2021 400048 Richard Brain Golf tuition - WGC $2,367.25 E047606 3/06/2021 400058 Simon Smith Golf tuition - WGC $1,223.02 E047607 3/06/2021 400060 Srixon Sports Australasia Stock purchase - WGC $572.86 E047608 3/06/2021 400061 Taylor Made Golf Australia Pty Ltd Stock purchase - WGC $7,451.07 E047609 3/06/2021 400069 Living Turf Supply fertilizer- WGC $2,112.00 E047610 3/06/2021 400074 Winc Australia Pty Ltd Stationery - WGC $96.03 E047611 3/06/2021 400092 Acushnet Australia Pty Ltd Stock purchase - WGC $5,528.59 E047612 3/06/2021 400093 The Workers Shop Supply protective clothing items outside workers $640.80 E047613 3/06/2021 400100 Walkinshaw Sports Pty Ltd Stock purchase - WGC $273.00 E047614 3/06/2021 400108 Green Workz Pty Ltd Supply fertilizer - WGC $2,090.00 Payment Payee Payment Payment Date Name/Reference Description Number Code Amount E047615 3/06/2021 400122 Golf Management Australia Pty Ltd Staff Conference attendance - WGC $478.00 E047616 3/06/2021 400139 Avenel of Melbourne Unit Trust Stock purchase - WGC $285.23 E047617 3/06/2021 400145 Brett Michael Rumford Golf tuition - WGC $6,414.55 E047618 3/06/2021 400147 Healthy PC - The Trustee for Talbot Family Trust T/As Computer system support - WGC $561.00 E047619 3/06/2021 400150 Accent Brands Pty Ltd Stock purchase - WGC $469.23 E047620 3/06/2021 106037 MKI Legal Pty Ltd Professional services $13,750.00

Sub Total $826,805.95 Payment Payee Payment Payment Date Name/Reference Description Number Code Amount E047567 3/06/2021 105195 Aqueo Import and Distribution Pty Ltd Swim accessories for resale Bold Park Aquatic $359.04 E047568 3/06/2021 105274 Dalcon Environmental (WA) Algae sampling - Lake Monger $440.00 E047569 3/06/2021 105331 Pronto - Gourmet Deli Catering Planning workshop $239.00 E047570 3/06/2021 105415 Mowmaster Turf Equipment Supply minor equipment - Depot $363.06 E047571 3/06/2021 105429 GFG Temporary Assist - Glen Flood Group Pty Ltd T/As Temporary labour hire - Infrastructure $12,681.08 E047572 3/06/2021 105446 Fresh Convenience Catering - Heart in Hospitality Pty Ltd Catering admin meetings $571.40 E047573 3/06/2021 105522 Australian Airconditioning Services Pty Ltd Air conditioning maintenance/repairs - Bold Park Aquatic $796.40 E047574 3/06/2021 105526 Michael Henderson Legal Services Pty Ltd Professional services re: Legal advice - Ocean Village Shopping Centre $6,231.50 E047575 3/06/2021 105548 Steven Tweedie Professional services re: Governance Advice $1,650.00 E047576 3/06/2021 105558 Quality Oil Filters Cleaning deep fryer equipment - Bold Park Aquatic Café $152.50 E047577 3/06/2021 105581 System Maintenance Service grease trap - City Beach $3,182.86 E047578 3/06/2021 105585 Boulevard IGA (The) Provisions - Bold Park Aquatic Café $31.51 E047579 3/06/2021 105600 Michelle Bariolo Aquatic classes - Bold Park Aquatic $191.85 E047580 3/06/2021 105620 M2M One Pty Ltd SIM cards for elevators - WGC, Library $39.60 E047581 3/06/2021 105644 POS Central Purchase minor equipment - Library $480.00 E047582 3/06/2021 105674 Mobile Dustless Blasting Services Pty Limited Street line marking removal - Railway Parade $770.00 E047583 3/06/2021 105698 Domus Nursery - Heritage Way Pty Ltd T/As Supply plants - Parks $3,044.25 E047584 3/06/2021 105702 Autopia Management Pty Ltd Staff Novated lease contributions $1,128.41 E047585 3/06/2021 105733 Hudson Global Resources (Aust) Pty Ltd Temporary labour hire - Finance $3,901.84 E047586 3/06/2021 105770 Vocus Pty Ltd IT communications $726.39 E047587 3/06/2021 105861 Cloud Collections Pty Ltd Debt collection services - Rates $124.08 E047588 3/06/2021 105866 Marawar Pty Ltd Building maintenance - City Beach $680.35 E047589 3/06/2021 105918 AAM Pty Ltd Pedestrian crossing and street line marking Railway Parade $825.00 E047590 3/06/2021 105968 Benalty Corporation Pty Ltd Fabrication beach wheelchair storage - Community Development $6,754.00 E047591 3/06/2021 105984 Jazelle Lawrence Art Facilitate workshop - Waste Management $600.00 E047592 3/06/2021 106003 Metro Traffic Planning Pty Ltd Hire of equipment items Anzac Day Event - Community Development $792.00 E047593 3/06/2021 106004 Fruit Box Group Pty Ltd (The) Provisions - Admin / Depot / Library / WCC / TBC $1,066.40 E047594 3/06/2021 106012 Himac Group Pty Ltd T/As Himac Attachments Purchase minor equipment - Depot $1,243.00 E047595 3/06/2021 100884 Suez Recycling & Recovery (Perth) Pty Ltd Contract waste collection services various locations Mar - Apr 21 $363,337.37 E047596 3/06/2021 400003 Amer Sports Australia Pty Ltd Stock purchase - WGC $655.95 E047597 3/06/2021 400004 American Golf Supplies Stock purchase - WGC $7,562.37 E047598 3/06/2021 400005 Andrew Graham Thomas Golf tuition - WGC $2,548.57 E047599 3/06/2021 400012 Brad Parker Golf tuition - WGC $2,618.57 E047600 3/06/2021 400013 Callaway Golf South Pacific Pty Ltd Stock purchase - WGC $4,982.67 E047601 3/06/2021 400021 D.S.J. Enterprises Stock purchase - WGC $107.11 E047602 3/06/2021 400031 Golf Imports Stock purchase - WGC $2,761.81 E047603 3/06/2021 400040 Paul A Criddle Golf tuition - WGC $786.75 E047604 3/06/2021 400045 Redbox Agencies Pty Ltd Stock purchase - WGC $1,760.00 E047605 3/06/2021 400048 Richard Brain Golf tuition - WGC $2,367.25 E047606 3/06/2021 400058 Simon Smith Golf tuition - WGC $1,223.02 E047607 3/06/2021 400060 Srixon Sports Australasia Stock purchase - WGC $572.86 E047608 3/06/2021 400061 Taylor Made Golf Australia Pty Ltd Stock purchase - WGC $7,451.07 E047609 3/06/2021 400069 Living Turf Supply fertilizer- WGC $2,112.00 E047610 3/06/2021 400074 Winc Australia Pty Ltd Stationery - WGC $96.03 E047611 3/06/2021 400092 Acushnet Australia Pty Ltd Stock purchase - WGC $5,528.59 E047612 3/06/2021 400093 The Workers Shop Supply protective clothing items outside workers $640.80 E047613 3/06/2021 400100 Walkinshaw Sports Pty Ltd Stock purchase - WGC $273.00 E047614 3/06/2021 400108 Green Workz Pty Ltd Supply fertilizer - WGC $2,090.00 E047615 3/06/2021 400122 Golf Management Australia Pty Ltd Staff Conference attendance - WGC $478.00 Payment Payee Payment Payment Date Name/Reference Description Number Code Amount E047616 3/06/2021 400139 Avenel of Melbourne Unit Trust Stock purchase - WGC $285.23 E047617 3/06/2021 400145 Brett Michael Rumford Golf tuition - WGC $6,414.55 E047618 3/06/2021 400147 Healthy PC - The Trustee for Talbot Family Trust T/As Computer system support - WGC $561.00 E047619 3/06/2021 400150 Accent Brands Pty Ltd Stock purchase - WGC $469.23 E047620 3/06/2021 106037 MKI Legal Pty Ltd Professional services $13,750.00

Sub Total $692,130.95 PAYMENT ISSUED LISTING PERIOD ENDING June 2021 EFT EFT Name/Reference Description EFT Number Date Amount

Investments Listing INV1239 20-May-21 Macquarie Investment of Reserve Fund for 12 Months (New) 1,000,000.00 INV1240 01-Jun-21 Westpac Investment of Reserve Fund for 12 Months (Rollover) 1,598,085.81 INV1241 08-Jun-21 ANZ Investment of Reserve Fund for 12 Months (Rollover) 1,006,581.92 INV1242 28-Jun-21 NAB Investment of Endowment Fund for 12 Months (Rollover) 1,534,467.52

Subtotal: $ 5,139,135.25 Supplier Direct Bank Debit Listing Sup593 01-Jun-21 Commonwealth Bank Acquisition 39 Southport Street West Leederville Loan $ 3,293.62 Sup594 04-Jun-21 Commonwealth Bank Mastercard May 2021 $ 7,763.92 Sup595 21-Jun-21 Viva Energy Fuel May 2021 $ 13,712.88

Subtotal: $ 24,770.42 WGC Direct Bank Debit Listing DD655 02.06.2021 Capital Finance Cart Lease 13,307.32 DD656 03.06.2021 Capital Finance Cart Lease 4,423.71 DD657 03.06.2021 Capital Finance Cart Lease 911.55 DD658 07.06.2021 Fin Rent Plant 3,544.20 DD659 14.06.2021 MiClub IT 2,167.91 DD660 30.06.2021 Delage Landen Plant 21,792.06

Subtotal: $ 46,146.75 Payroll EFTs Issued Listing 1262 8/06/2021 Net Pay Net Wages (24/05/2021-06/06/2021) $ 498,999.31 1263 22/06/2021 Net Pay Net Wages (07/06/2021-20/06/2021) $ 471,412.75

Subtotal: $ 970,412.06

Total $ 6,180,464.48 Payments Issued Listing Week Ending 30 June 2021 Payment Payment Payee Payment Name/Reference Description Number Date Code Amount 000042 4/06/2021 400077 Synergy Utility charges Mar - May 21 - WGC $11,689.03 000043 4/06/2021 400078 Water Corporation Utility charges Mar - Jun 21- WGC $6,880.10 000044 18/06/2021 400077 Synergy Utility charges Apr - May 21 - WGC $1,366.09 000045 18/06/2021 400079 Telstra Telephone charges Apr - May 21 - WGC $37.37 000046 18/06/2021 400078 Water Corporation Water usage charge Empire Avenue - WGC $5.01 000047 24/06/2021 400077 Synergy Utility charges May - Jun 21 - WGC $582.32 000048 24/06/2021 400079 Telstra Telephone charges May - Jun - WGC $360.64

Sub Total $20,920.56

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT TO ITEM CR21.84

INVESTMENT SCHEDULE JUNE 2021 TOWN OF CAMBRIDGE CONSOLIDATED INVESTMENTS For the month of Jun 2021

Ending Balance 31 Ending Balance 30 Investments May 2021 June 2021 Monthly Income

Direct Investments $54,268,904.57 $51,288,003.89 $25,126.94

$54,268,904.57 $51,288,003.89 $25,126.94

Ending Balance 31 Ending Balance 30 Council's Accounts May 2021 June 2021 Monthly Income

Municipal $17,042,756.08 $16,042,756.08 $7,030.78

Reserves $34,700,620.57 $32,710,780.30 $16,921.60

Endowment Lands $2,525,527.92 $2,534,467.51 $1,174.56

$54,268,904.57 $51,288,003.89 $25,126.94 Sorted by Account Current FV Monthly Monthly Closing Monthly Transactions Monthly Fin YTD Performance Performance * Direct Investment Cambridge Municipal Account 31-May-21 30-Jun-21 Deposits Redemptions Income Income (actual) (annualised) Purchase Price NAB TD due 7 Jul 20 $0.00 $0.00 $0.00 $0.00 $0.00 $230.14 Macquarie TD due 21 Jul 20 $0.00 $0.00 $0.00 $0.00 $0.00 $883.24 Suncorp TD due 15 Sep 20 $0.00 $0.00 $0.00 $0.00 $0.00 $4,216.44 Suncorp TD due 6 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $6,486.17 Macquarie TD due 27 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $5,552.27 ANZ TD due 10 Nov 20 $0.00 $0.00 $0.00 $0.00 $0.00 $5,388.49 Macquarie TD due 7 Dec 20 $0.00 $0.00 $0.00 $0.00 $0.00 $11,152.41 Suncorp TD due 15 Dec 20 $0.00 $0.00 $0.00 $0.00 $0.00 $7,778.09 Macquarie TD due 21 Dec 20 $0.00 $0.00 $0.00 $0.00 $0.00 $12,213.85 NAB TD due 18 Jan 21 $0.00 $0.00 $0.00 $0.00 $0.00 $5,432.92 NAB TD due 1 Feb 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,890.65 NAB TD due 9 Feb 21 $0.00 $0.00 $0.00 $0.00 $0.00 $2,252.05 Suncorp TD due 16 Feb 21 $0.00 $0.00 $0.00 $0.00 $0.00 $3,356.16 NAB TD due 23 Feb 21 $0.00 $0.00 $0.00 $0.00 $0.00 $3,164.38 Suncorp TD due 16 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $11,309.58 NAB TD due 16 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $3,567.12 ANZ TD due 16 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $3,272.88 Suncorp TD due 4 Apr 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,600.14 NAB TD due 20 Apr 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,001.64 NAB TD due 27 Apr 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,900.00 ANZ TD due 4 May 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,284.93 ANZ TD due 18 May 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,545.75 NAB TD due 25 May 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,979.73 NAB TD due 22 Jun 21 $1,000,000.00 $0.00 $0.00 $1,000,000.00 $402.74 $5,369.86 NAB TD due 6 Jul 21 $2,000,000.00 $2,000,000.00 $0.00 $0.00 $1,232.88 $12,369.86 0.75% NAB TD due 17 Aug 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $526.03 $4,892.05 0.64% ANZ TD due 9 Nov 21 $1,011,144.38 $1,011,144.38 $0.00 $0.00 $415.54 $3,227.35 0.50% ANZ TD due 14 Dec 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $394.52 $2,774.79 0.48% ANZ TD due 21 Dec 21 $2,500,000.00 $2,500,000.00 $0.00 $0.00 $986.30 $6,936.99 0.48% Macquarie TD due 21 Dec 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $616.44 $3,945.21 0.75% NAB TD due 18 Jan 22 $1,013,115.57 $1,013,115.57 $0.00 $0.00 $391.37 $2,139.48 0.47% NAB TD due 1 Feb 22 $1,009,723.52 $1,009,723.52 $0.00 $0.00 $348.56 $1,742.81 0.42% NAB TD due 8 Feb 22 $1,002,252.06 $1,002,252.06 $0.00 $0.00 $345.98 $1,637.65 0.42% Suncorp TD due 15 Feb 22 $1,003,356.16 $1,003,356.16 $0.00 $0.00 $288.64 $1,298.87 0.35% NAB TD due 22 Feb 22 $1,003,164.39 $1,003,164.39 $0.00 $0.00 $305.07 $1,301.64 0.37% ANZ TD due 12 Apr 22 $1,500,000.00 $1,500,000.00 $0.00 $0.00 $406.85 $1,166.30 0.33% Macquarie TD due 12 Apr 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $961.64 0.45% Total Muni Account $17,042,756.08 $16,042,756.08 $0.00 $1,000,000.00 $7,030.78 $168,223.56

Cambridge Reserve Emerald Series 2006-1 $516,520.95 $516,520.95 $0.00 $0.00 $207.30 $2,589.12 0.49% $1,000,000.00 Macquarie TD due 3 Aug 20 $0.00 $0.00 $0.00 $0.00 $0.00 $2,968.51 NAB TD due 4 Aug 20 $0.00 $0.00 $0.00 $0.00 $0.00 $1,086.53 Suncorp TD due 18 Aug 20 $0.00 $0.00 $0.00 $0.00 $0.00 $4,192.23 Macquarie TD due 25 Aug 20 $0.00 $0.00 $0.00 $0.00 $0.00 $2,733.54 NAB TD due 1 Sep 20 $0.00 $0.00 $0.00 $0.00 $0.00 $3,439.38 Macquarie TD due 1 Sep 20 $0.00 $0.00 $0.00 $0.00 $0.00 $2,397.44 Suncorp TD due 29 Sep 20 $0.00 $0.00 $0.00 $0.00 $0.00 $4,191.79 NAB TD due 6 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $8,132.05 Macquarie TD due 20 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $6,438.26 NAB TD due 26 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $6,090.41 Macquarie TD due 24 Nov 20 $0.00 $0.00 $0.00 $0.00 $0.00 $12,800.00 Macquarie TD due 4 Dec 20 $0.00 $0.00 $0.00 $0.00 $0.00 $14,104.11 ANZ TD due 14 Dec 21 $0.00 $0.00 $0.00 $0.00 $0.00 $3,683.84 ANZ TD due 4 Jan 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,271.03 ANZ TD due 2 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $5,615.34 ANZ TD due 30 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,102.19 ANZ TD due 13 Apr 21 $0.00 $0.00 $0.00 $0.00 $0.00 $4,366.85 ANZ TD due 11 May 21 $0.00 $0.00 $0.00 $0.00 $0.00 $11,223.01 Westpac TD due 26 May 21 $0.00 $0.00 $0.00 $0.00 $0.00 $7,594.52 Westpac TD due 1 Jun 21 $1,594,508.00 $0.00 $0.00 $1,594,508.00 $0.00 $13,171.08 ANZ TD due 8 Jun 21 $1,000,000.00 $0.00 $0.00 $1,000,000.00 $149.59 $6,581.92 NAB TD due 29 Jun 21 $2,000,000.00 $0.00 $0.00 $2,000,000.00 $1,457.53 $18,895.89 NAB TD due 20 Jul 21 $2,031,012.70 $2,031,012.70 $0.00 $0.00 $1,251.99 $12,645.14 0.75% NAB TD due 3 Aug 21 $1,017,859.09 $1,017,859.09 $0.00 $0.00 $711.11 $7,845.88 0.85% Westpac TD due 5 Aug 21 $2,000,000.00 $2,000,000.00 $0.00 $0.00 $1,315.07 $14,465.75 0.80% Suncorp TD due 31 Aug 21 $1,008,756.16 $1,008,756.16 $0.00 $0.00 $497.47 $4,560.13 0.60% Westpac TD due 7 Sep 21 $3,500,000.00 $3,500,000.00 $0.00 $0.00 $2,013.70 $19,667.12 0.70% Westpac TD due 27 Sep 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $575.34 $5,350.68 0.70% Westpac TD due 7 Oct 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $575.34 $5,120.55 0.70% Westpac TD due 21 Oct 21 $3,000,000.00 $3,000,000.00 $0.00 $0.00 $1,479.45 $12,476.71 0.60% Westpac TD due 26 Oct 21 $2,000,000.00 $2,000,000.00 $0.00 $0.00 $986.30 $8,153.42 0.60% Westpac TD due 23 Nov 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $493.15 $3,616.44 0.60% Westpac TD due 30 Nov 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $501.37 $3,676.71 0.61% Westpac TD due 7 Dec 21 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $501.37 $3,676.71 0.61% NAB TD due 14 Dec 21 $2,000,000.00 $2,000,000.00 $0.00 $0.00 $871.23 $5,663.01 0.53% ANZ TD due 4 Jan 22 $1,021,739.84 $1,021,739.84 $0.00 $0.00 $335.91 $1,993.09 0.40% ANZ TD due 1 Mar 22 $1,006,121.64 $1,006,121.64 $0.00 $0.00 $248.08 $1,000.61 0.30% ANZ TD due 29 Mar 22 $1,004,102.19 $1,004,102.19 $0.00 $0.00 $264.09 $818.69 0.32% Macquarie TD due 19 Apr 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $875.34 0.45% Macquarie TD due 26 Apr 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $789.04 0.45% Macquarie TD due 3 May 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $690.41 0.45% Macquarie TD due 10 May 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $616.44 0.45% Macquarie TD due 17 May 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $369.86 $517.81 0.45% Westpac TD due 31 May 22 $1,598,085.81 $1,598,085.81 $0.00 $446.59 $446.59 0.34% ANZ TD due 7 Jun 22 $1,006,581.92 $1,006,581.92 $0.00 $190.29 $190.29 0.30% Total Reserve Account $34,700,620.57 $32,710,780.30 $2,604,667.73 $4,594,508.00 $16,921.60 $265,525.62 0.00%

Cambridge Endowment Account NAB TD due 8 Sep 20 $0.00 $0.00 $0.00 $0.00 $0.00 $2,589.68 Suncorp TD due 13 Oct 20 $0.00 $0.00 $0.00 $0.00 $0.00 $4,786.85 Suncorp TD due 9 Mar 21 $0.00 $0.00 $0.00 $0.00 $0.00 $2,235.66 NAB TD due 28 Jun 21 $1,525,527.92 $0.00 $0.00 $1,525,527.92 $823.79 $8,939.59 Westpac TD due 29 Mar 22 $1,000,000.00 $1,000,000.00 $0.00 $0.00 $304.11 $1,135.34 0.37% NAB TD due 28 Jun 22 $1,534,467.51 $1,534,467.51 $0.00 $46.66 $46.66 0.37% Total Endowment Account $2,525,527.92 $2,534,467.51 $1,534,467.51 $1,525,527.92 $1,174.56 $19,733.79 0.00%

UBS Bank Bill Index Total Portfolio $54,268,904.57 $51,288,003.89 $4,139,135.24 $7,120,035.92 $25,126.94 $453,482.97 0.03%

* Performance figures for the FRN are average coupon annualised Sorted by Investment Monthly Monthly Monthly Transactions Monthly Fin YTD Performance Average Coupon Direct Investment 31-May-21 30-Jun-21 Deposits Redemptions Income Income (actual) (annualised) Purchase Price Face Value Face Value Emerald Series 2006-1 $516,520.95 $516,520.95 $0.00 $0.00 $207.30 $2,589.12 0.49% $1,000,000.00 ANZ TD $10,043,108.05 $10,049,689.97 $1,006,581.92 $1,000,000.00 $3,391.18 $75,444.34 0.40% Macquarie TD $7,000,000.00 $7,000,000.00 $0.00 $0.00 $2,835.62 $79,639.52 0.49% NAB TD $16,602,655.25 $13,611,594.84 $1,534,467.51 $4,525,527.92 $8,714.95 $138,246.24 0.58% Suncorp TD $2,012,112.32 $2,012,112.32 $0.00 $0.00 $786.11 $59,012.10 0.48% Westpac TD $18,094,508.00 $18,098,085.81 $1,598,085.81 $1,594,508.00 $9,191.79 $98,551.64 0.62% $54,268,904.57 $51,288,003.89 $4,139,135.24 $7,120,035.92 $25,126.94 $453,482.97 UBS Bank Bill Index Total Portfolio $54,268,904.57 $51,288,003.89 $4,139,135.24 $7,120,035.92 $25,126.94 $453,482.97 Accrued Interest $122,405.16 0.03% Total Adjusted Investment $51,410,409.05

COMMUNITY AND RESOURCES COMMITTEE MEETING

MONDAY 19 JULY 2021

ATTACHMENT TO ITEM CR21.85

INFORMATION AND REGISTRATION

MMXXI

Information and Registration PRESENTED BY PARTNERED SERVICE PRINCIPAL SPONSOR

WA Local Government Convention Sunday, 19 – Tuesday, 21 September 2021 Crown Perth Information and Registration 2021 WA Local Government Convention

EVENT PARTNERS

Partnered Service Principal Sponsor LGIS is proud to partner with WALGA at the WA Local Civic Legal is proud to be the principal sponsor of the Government Convention. The Convention provides a WA Local Government Convention again this year. wonderful opportunity for everyone across the sector We always look forward to catching up with you to to come together, share experiences and network. hear your stories and to learn more about the issues Local Governments are facing. As the Local Government mutual indemnity Scheme, our members are at the heart of everything we do. Civic Legal has its roots in Local Government. Our We’re proud to have stood with our members for over specialist Local Government lawyers are passionate 25 years protecting your communities, organisations about working out the best solutions for Local and people. Governments in all areas of Local Government law.

We understand the Local Government industry, its Drop by our booth to find out more, and to chat with purpose, the risks involved, and our ultimate philosophy our team. We can help you with complex contracts, of working with you to deliver the best outcome for leases, employment law matters, planning, litigation, your communities. SAT appeals, governance or any other issues your Local Government may face. We’re also proactive we don’t just wait for claims to happen - through our comprehensive Scheme risk Enjoy the conference, and see you soon! program we’re dedicated to working with members to manage their risk. Best regards Anthony Quahe The team at LGIS look forward to seeing all of our Managing Principal members and exploring how we can support you.

Supporting Sponsor Convention Breakfast Sponsor Coffee Cart Sponsors 2021 WA Local Government Convention Information and Registration 1

AN INVITATION

It is my pleasure to invite all Elected Members, Chief Executive Officers and Senior Managers to attend the 2021 WA Local Government Convention, scheduled for Sunday, 19 – Tuesday, 21 September at Crown Perth.

The theme for the 2021 Local Government There is also an opportunity to register for one of Convention is Leading the WAy: Looking Forward, the optional field trips scheduled for Wednesday, 22 Looking Back, taking place against the backdrop of September. generational change for the sector with reform of the Local Government Act on the horizon. A significant contingent of industry suppliers will be on display in the trade exhibition to demonstrate Additionally, 2020 and 2021 has seen an their latest products to the Local Government unprecedented level of uncertainty experienced sector. I encourage you to take this once a year in areas such as local and international politics; opportunity to meet with these suppliers and be the economy; the environment, together with updated on what is currently available. the ongoing impact and evolving nature of the COVID-19 pandemic. The Convention program Finally, I would like to express appreciation for the has been developed to specifically support and valuable support provided by our Partnered Service encourage Local Government representatives. - LGIS and Principal Sponsor - Civic Legal. I also wish to thank our Supporting Sponsor; the Department We are pleased to welcome the Honourable Julie of Local Government, Sport & Cultural Industries Bishop as our Opening Keynote Speaker, and and our other sponsors, Ventia, Synergy and Credit Australian of the Year - Ms Grace Tame, has agreed Solutions. to deliver the Closing Keynote Speech. I look forward to seeing you in September. The event will commence with the AGM, followed by a day and a half of plenary and concurrent sessions. These sessions will discuss both contemporary and controversial topics, while the overarching conference format provides opportunity to converse, debate, discuss and share ideas in a Mayor Tracey Roberts JP welcoming and professional forum. President 2 Information and Registration 2021 WA Local Government Convention ABOUT THE EVENT

Who should attend? Partner Program The WA Local Government Convention is presented The Partner Program offers an interesting range of options specifically for those engaged in the Local Government sector. for accompanying guests, including a full day tour to Fremantle. Social networking functions include the Opening The conference sessions aim to support and inform Mayors, Welcome Reception on Sunday evening and the Gala Dinner Presidents, Elected Members and Chief Executive Officers. on Monday evening. Additional attendance by Executive Directors and other senior managers is also highly recommended. Available options include full conference participation and daily registration. Elected Member training WALGA Training has scheduled a selection of its Elected Optional events Member training opportunities prior and post-Convention for your convenience. Monday, 20 September Australian Local Government Women’s Association (ALGWA) • Friday, 17 September AGM and Breakfast ($70pp) Developing Specifications for Excellence Convention Gala Dinner at Optus Stadium ($165pp) • Wednesday, 22 September Tuesday, 21 September CEO Performance Appraisals Convention Breakfast with Jelena Dokic ($95pp) PHAIWA Local Government Policy Awards and Breakfast – • Wednesday, 22 & Thursday, 23 September For more information or to register for this breakfast, please Recovery Coordinators Course for Local Government visit www.phaiwa.org.au More information on WALGA Training opportunities can Wednesday, 22 September be found in the WALGA Training Directory or on WALGA Field Trip: Bushmead Estate ($70) Training Website. Field Trip: Construction Training Fund ($70) WALGA Forum on Aboriginal Engagement and Reconciliation

2021 #shoWcAse in Pixels Competition

#shoWcAse in PIXELS is an annual exhibition of artwork from Local Governments, displayed on the iconic 45-metre high digital tower at the heart of Yagan Square in Perth City. As one of the State’s largest ongoing community arts projects, the event is widely acknowledged as being one of the most colourful and vibrant displays throughout the year. The art competition was held in this format for the first time in 2019, which saw art submissions created from recycled products, wall murals and large-scale canvasses. Artwork will be displayed in Yagan Square from Monday, 6 September to Sunday, 26 September, at 12:00pm each day (subject to changes by Yagan Square). 2019 Overall Winner – Shire of Meekatharra 2021 WA Local Government Convention Information and Registration 3

KEYNOTE SPEAKERS

Hon Julie Bishop The Honourable Julie Bishop served as Australia’s Minister for Foreign Affairs from 2013 until her resignation in 2018. She was the first female to hold the role as well as the first female Deputy Leader of the Liberal Party, serving for 11 years.

As Foreign Minister, Ms Bishop was Prior to entering politics, Ms Bishop was responsible for strengthening Australia’s Managing Partner of the law firm Clayton key strategic and economic relationships Utz in Perth. with Ministerial responsibility for more than In 2020 Julie was awarded a Fisher 5000 departmental staff, 110 overseas Family Fellowship for the Future of missions as well as government agencies Diplomacy Project at Harvard Kennedy Australian Secret Intelligence Service School Belfer Centre for Science and and Australian Centre for International International Affairs. In 2021 Julie was Agriculture Research. awarded the Kissinger Fellowship at the In 2014, she led the international response McCain Institute of International Leadership to the downing of Malaysian Airlines flight at Arizona State University. In 2021 Julie was MH17 over Ukraine, and was awarded the appointed by the UK Government to the G7 Commander of the Order of Merit of the Equality Advisory Council (GEAC). Netherlands Ministry of Foreign Affairs. Julie is the Chancellor of Australian National Under her leadership, the 2017 Foreign University, chair of Telethon Kid’s Institute, Policy White Paper was developed, providing Chair of The Prince’s Trust Australia, member a comprehensive policy framework for of the international advisory boards of Afiniti the next decade; and the New Colombo and the Human Vaccines Project and is the Plan was established, enabling Australian Patron of Shooting Stars – an education undergraduates to live, study and work programme for young Aboriginal girls. in the Indo-Pacific region. Within five She has also established a boutique advisory years more than 40,000 students have firm, Julie Bishop and Partners. participated in the Plan.

In a political career spanning over 20 years, Julie also served as Minister for Education, Science and Training, Minister for Women’s Issues and Minister for Ageing. 4 Information and Registration 2021 WA Local Government Convention

Hon Mark Coulton MP Federal Minister for Regional Health, Regional Communications and Local Government

Mark was first elected to the House of Voluntary Sector, Shadow Parliamentary Representatives for the seat of Parkes, Secretary for Water and Conservation and New South Wales, in 2007. He has since been Shadow Parliamentary Secretary for Regional re-elected in 2010, 2013, 2016 and 2019. Development and Emerging Trade Markets.

On 6 February 2020, Mark was sworn-in as Prior to his election to the House of the Minister for Regional Health, Regional Representatives, Mark was the Mayor of Communications and Local Government. Gwydir Shire Council from 2004 until 2007.

During his time in the Federal Parliament, Mark has an extensive agricultural Mark has also held the positions of Deputy background having spent 30 years as a Speaker of the House of Representatives, farmer and grazier. Mark and his wife Robyn National Party’s Chief Whip, Shadow owned and operated a mixed farming system Parliamentary Secretary for Ageing and the growing cereal crops and running beef cattle.

Hon Jason Clare MP Shadow Minister for Regional Services, Territories and Local Government; Housing and Homelessness

Jason is a member of the Australian He has also served as Shadow Minister for Parliament where he represents the seat of Communications, Shadow Minister for Trade Blaxland in Western Sydney. and Investment and Shadow Minister for Resources and Northern Australia. He was a Minister in the Rudd and Gillard Labor Governments, where he served Jason’s most important job though is being as Minister for Home Affairs, Minister for Louise’s husband and Jack’s dad. Justice, Minister for Defence Materiel and Cabinet Secretary.

Jason is currently the Shadow Minister for Housing and Homelessness, Shadow Minister for Regional Services, Territories and Local Government. 2021 WA Local Government Convention Information and Registration 5

Anthony De Ceglie Three-time Walkley Award winner and Editor-in-Chief of West Australian Newspapers

He first started his career as a cadet In January 2019 he was appointed senior journalist in regional WA with the Collie Mail editor of The West Australian, becoming before becoming a journalist and sub editor editor in chief in December that same year. at the Mandurah Mail. In addition to responsibility for The West Anthony previously worked as a reporter with Australian, The Weekend West, The Sunday The Sunday Times before becoming chief Times, thewest.com.au and perthnow.com.au of staff and deputy editor of the newspaper and the company’s 19 regional publications, and its website Perth Now. Anthony has overseen the successful integration of the Community Newspaper During a secondment to New York in Group and Regional Newspapers and the 2011, Anthony helped to launch the iPad launch of digital subscriptions on the newspaper The Daily before moving to west.com.au Sydney to work for The Daily Telegraph.

Hon Pru Goward The Honourable Pru Goward is a former Cabinet minister, Sex Discrimination Commissioner and was a pioneering television reporter with the ABC.

Pru has a long history of promoting women’s Prior to this, Pru was Australia’s Sex rights, driving reform and getting it done Discrimination Commissioner for six years, and has frequently challenged institutional promoting the landmark introduction bullying and harassment. of paid maternity leave, now a national entitlement. She also oversaw Australia’s first Since leaving politics, Pru is a Professor of statistically valid sexual harassment survey Social Interventions and Policy at Western which continues to be the benchmark for Sydney University, a board member of governments and business and reported Anglicare, a regular newspaper columnist, on the state of work-life balance for men and a diversity and discrimination and women in Australia. Pru was also expert who has recently reviewed sexual the commissioner responsible for age misconduct for ministerial staff in the NSW discrimination. Government and the NSW Supreme Court. As a senior current affairs reporter with the Her outstanding career as a senior Australian Broadcasting Corporation for 19 government official and government years, Pru was ABC Television’s first female minister saw reforms in Family Law and correspondent, the inaugural presenter of more recently child protection, social and Radio National Breakfast and the recipient affordable housing and urban planning. of a prestigious Walkley Award for her With her drive, New South Wales overhauled courageous television profile of organized the State Government’s approach to crime figure George Freeman. domestic violence and is the only Australian She has authored A Business of Her Own state or territory to witness a decline in and has co-authored a biography of assault rates. John Howard.

Hon Pru Goward appears by arrangement with Saxton Speakers Bureau 6 Information and Registration 2021 WA Local Government Convention

Greg Hire Founder, A Stitch in Time

As the former Perth Wildcats Vice-Captain, Greg played for the Perth Wildcats from Greg Hire undoubtedly made a huge 2010 until 2019; accumulating 243 games, impact on basketball, however it could winning four NBL Championships as Vice- be argued his greatest contribution to Captain and recently has represented our State is the work he is doing off the Australia at the World Cup in 3 on 3 court. A championship player with both Basketball, winning a Gold Medal at 2020 the Wanneroo (now Joondalup) Wolves in Asia Cup. As the founder of charity A Stitch the State Basketball League, and the Perth in Time, his passion and efforts are now Wildcats in the NBL, Hire was named 2018 transpiring off the court in the work he is Western Australian of the Year (Youth) for doing in the mental health space. his efforts as an advocate for youth mental health. Hire grew up around domestic violence, drugs, alcohol, depression and a lack of positive role models and is heavily involved in community and youth sporting activities and other initiatives that aim to combat mental illness and youth suicide.

Paul Kelly Editor-at-Large, The Australian

Paul Kelly is currently the Editor-at-Large at Paul has been a Fellow at the Kennedy The Australian. He was previously Editor-in- School of Government at Harvard University Chief and he writes on Australian politics, and a Fellow at the Menzies Centre, King’s public policy and international affairs. College, London.

Paul has covered Australian governments from Gough Whitlam to Scott Morrison and is a regular television commentator on Sky News. He is the author of nine books including The Hawke Ascendancy, The End of Certainty and The March of Patriots. His most recent book, Triumph and Demise covered the Rudd-Gillard era. 2021 WA Local Government Convention Information and Registration 7

But all through this period, Glenn was a Glenn Mitchell sufferer of mental illness and in early 2011 Glenn is a former leading ABC sports he descended into a highly depressive state broadcaster. During his 20 years with ABC that resulted in him inexplicably resigning Sport in Perth he became a familiar voice his dream position at the ABC and making around the country with his commentaries an attempt on his own life. After overcoming on international and domestic cricket and his personal demons and reshaping his life, AFL football. Glenn now aims to try and prevent others from enduring the torturous path he did by He also commentated at four Olympic candidly speaking about his own journey. Games (Atlanta, Sydney, Athens and Beijing), and three Commonwealth Games. Glenn Mitchell appears by arrangement with Cheri Gardiner & Associates One of the ABC’s senior cricket commentators, Glenn broadcast over 110 Tests and One Day Internationals, covering overseas tours against Sri Lanka, India, Pakistan, England and New Zealand.

Grace Tame After being raped and sexually abused by her maths teacher when she was just 15 years old, Grace Tame has spent the last 10 years turning her traumatic experience into being an advocate for survivors of child sexual abuse and a leader of positive change.

Recognising the injustice of Tasmania’s gag Her focus is around enabling survivors to order that prevented survivors from self- tell their stories without shame, educating identifying publicly, Grace offered her story the public around the process and lasting to the #LetHerSpeak campaign created by effects of grooming and working with policy Nina Funnell, along with the stories of 16 and decision-makers to ensure we have other brave survivors. In 2019, she finally won a federal legal system that supports the the court order to speak out under her own survivors, not just perpetrators. name, making her the state’s first female child sexual abuse survivor to do so. She is also a passionate yoga teacher, visual artist, and champion long-distance runner, Now, 26 and based in Hobart, Grace is having won the 2020 Ross Marathon in a dedicated to eradicating child sexual abuse female course record time of 2:59:31. in Australia, and supporting the survivors of child sexual abuse. Grace is the 2021 Australian of the Year. 8 Information and Registration 2021 WA Local Government Convention

Liam Bartlett 60 Minutes reporter, host of Radio LPR’s morning program, award winning broadcaster and journalist

Having spent nearly 30 years working in news anchor at STW Channel Nine in Perth, Australian media, Liam is one of Perth’s reporting for the Nine Network’s Melbourne highest profile journalists and public bureau of A Current Affair, columnist and broadcasters. feature writer for News Limited through the Sunday Times and the host of prime- With a Bachelor of Economics from the time talkback shifts on Radio 6PR and 720 University of Western Australia, he has held ABC Perth. a series of high profile positions across all three major platforms – television, radio Liam Bartlett appears by arrangement with and print. His roles have included hosting Cheri Gardiner & Associates the State-based 7.30 Report on ABC TV,

Convention Breakfast – Jelena Dokic Jelena Dokic has had a storied and well-documented life and tennis career both on and off the tennis court. She started playing tennis when she was six years old and very quickly became the national champion in multiple age groups. However, the war erupted in former Yugoslavia and the family was forced to escape twice. Jelena and her family were refugees before settling in Australia when she was 11 years old.

In 1998, as a 15-year-old, Jelena won the US Open reaching the quarterfinals and also junior title and the French Open doubles title. She winning her first WTA title in nine became number 1 junior in the world in 1998 and also years in Kuala Lumpur. Jelena’s made a Fed Cup debut the same year winning both latter part of her career was riddled her singles matches and becoming the youngest with injury and illness which forced player ever to represent Australia in the Fed Cup. her to retire early.

In early 1999, still only 15 she won the Hopman Cup Jelena has penned the best-selling for Australia partnering Mark Philippoussis and also autobiography Unbreakable, a book reached the 3rd round of the Australian Open at 15. which details her career and her Later that year at the age of 16, she caused one of life. In the book, she details the the biggest upsets in tennis history beating world struggles of being a refugee, dealing with poverty, number 1 Martina Hingis as a qualifier. It still remains racism, bullying, and discrimination. She also talks the only time a world number 1 has lost to a qualifier about the physical and emotional abuse she suffered at Wimbledon. She went on to reach the quarter-finals for over 20 years at the hands of her father which of Wimbledon that year and it catapulted Jelena to started when she was just six years old. prominence on the world stage. Jelena now pours her efforts into commentary and TV In 2001 Jelena won her first WTA singles title in Rome. work for Channel 9, Fox Sports and Tennis Australia. She went on to win two more titles that year and reach She does work for multiple radio stations and she the top 10 in the world at the age of 18. At the age of regularly writes columns. 19 she reached world number 4. Jelena Dokic appears by arrangement with ICMI After a string of injuries and a battle with depression, Jelena made a comeback to tennis in 2008 and had an incredible run at the 2009 Australian Open, 2021 WA Local Government Convention Information and Registration 9

THE PROGRAM SUNDAY, 19 September (pre-conference)

2:30pm – 6:00pm Delegate Service Desk open for Convention Registration 3:00pm – 5:00pm Mayors and Presidents’ Forum (separate registration – by invitation only) 5:00pm – 6:30pm Opening Welcome Reception A welcoming space to network your way through an evening of food, beverages, music and friendly conversation. Included in Full Delegate Registration.

Monday, 20 September

7:00am Delegate Service Desk open for Convention Registration 7:00am – 8:30am ALGWA (WA) AGM and Breakfast ($70) Register online via Delegate Registration. Other enquiries to Cr Karen Wheatland, City of Melville - 0401 335 642 or [email protected] 7:30am – 8:45am Breakfast with Heads of Agencies This breakfast is for Mayors, Presidents and CEOs only and invitations will be sent directly. Sponsored by Aware Super. 9:00am – 12:45pm WALGA Annual General Meeting (includes recognition of Honours Award recipients) 12:45pm – 1:45pm Lunch for AGM attendees 12:45pm – 1:45pm 2021 Honour Awards Lunch (by invitation only) 1:50pm – 3:00pm Opening Keynote Speaker: The Honourable Julie Bishop 3:00pm – 3:40pm Afternoon eaT 3:40pm – 5:00pm Local Government, a Federal Perspective Hon Mark Coulton MP, Minister for Regional Health, Regional Communications and Local Government Hon Jason Clare MP, Shadow Minister for Regional Services, Territories and Local Government; Housing and Homelessness Moderated by Liam Bartlett 6:30pm – 11:00pm Gala Dinner, Optus Stadium ($165) Put aside business for the night and enjoy a stunning view, food, drinks and dancing Includes announcement of #shoWcAse in Pixels winners 10 Information and Registration 2021 WA Local Government Convention

Tuesday, 21 September

7:00am Delegate Service Desk open for Registration 7:00am – 8:45am PHAIWA Local Government Policy Awards and Breakfast For more information or to register for this breakfast, please visit www.phaiwa.org.au 7:30am – 8:45am Convention Breakfast with Jelena Dokic ($95) 8:50am Minding Your Mental Health - Panel Discussion Aboriginal and non-Aboriginal mental health is an issue that all Australians need to confront to offer genuine support and care for those affected and to help mitigate risks in workplaces and interactions. Local Government in particular, with its role as a major employer and provider of community services, needs to continuously explore how mental health issues manifest and evolve to best inform their options in responding. Hon Pru Goward, former Cabinet Minister Greg Hire, Founder, A Stitch in Time Glenn Mitchell, former leading ABC sports broadcaster 10:00am State and Federal Political Insights A conversation centred on the political landscape including the current State Government’s performance following the recent State Government Election and an overview of Federal Government initiatives, emerging critical issues and the media response. Paul Kelly, Editor-at-Large, The Australian Anthony De Ceglie, Editor-in-Chief, The West Australian 10:40am – 11:15am Morning Tea 2021 WA Local Government Convention Information and Registration 11

11:15am CONCURRENT SESSIONS Recovery from Emergencies in WA Western Australia communities have been hit hard by emergencies in 2021. In February, a fire ignited in the Wooroloo area in the Shire of Mundaring. The blaze rapidly escalated to a level 3 fire, burning for almost a week and crossing two Local Government areas, destroying 86 homes and causing widespread damage. In April, Tropical Cyclone Seroja made landfall between Kalbarri and Port Gregory. Winds of up to 170 kilometres an hour left a trail of destruction over 35,000 square kilometres of Western Australia. Throughout 10 Local Government areas; it destroyed homes, businesses, resorts, sheds, fences and water stations, leaving thousands of people homeless and without power and communication for extended periods. Whilst Local Government has the legislative responsibility for recovery, the scale and significance of both of these recovery effects, has seen the State appoint a State Recovery Controller for each of these events to lead the whole of government approach to recovery efforts. During this session, we will hear the experience of those involved and learn about how they managed the unique challenges of these extensive recovery efforts.

Governance: Roles & Responsibilities The purpose and intent of the Local Government Act 1995 is to provide efficient and effective good governance to communities. Inherent in this purpose and intent is the separation of powers principle which, as Parliament considered when the Act was introduced in 1993, stated ‘ ...there will be clear specifications of the roles of key players ... to promote efficiency ...and to avoid conflicts caused by uncertainty...”. The question of separation of powers remains a focus of Local Government advocacy and has featured in the Final Report of the Local Government Review Panel, Report of the Inquiry into the City of Perth and Select Committee into the Local Government Final Report. This session will examine why this remains a topic of interest to the sector, scenarios that led to commentary in recent Reports and how proposals for improvements in role clarity will foster efficient and effective Local Government.

Elected Members: Champions of economic resilience and community prosperity As community leaders and key decision makers, Elected Members have an important role to play in supporting local economic development and prosperity. This session provides a valuable opportunity to get exclusive access to Economic Development Australia’s (EDA’s) new economic development education and training program and will cover important topics such as: • principles for economic development planning • leading recovery and building resilience for your community; and • being an Economic Development Champion - promoting economic prosperity for your community Economic Development Australia (EDA) is the national peak body for economic development professionals. 12 Information and Registration 2021 WA Local Government Convention

Tuesday, 21 September (continued)

12:45pm – 1:40pm Lunch

1:40pm CONCURRENT SESSIONS Bushfire Volunteers Western Australians in rural and pastoral areas rely heavily on Bush Fire Brigade volunteers to keep them safe from the threat of fire. Local Governments are responsible for administering and training the 19,500 volunteers in 565 bushfire brigades around the State. This session will provide the latest information on volunteer workplace health and safety obligations, training opportunities and the changing landscape in attracting and retaining bushfire volunteers. Local Government Audits The WA State Government amended legislation and regulations to provide for the Auditor General to be responsible for undertaking Local Government audits effective from 1 July 2018. The Office of the Auditor General (OAG) phased in over three years the responsibility for undertaking the audits previously carried out by Local Government appointed commercial contract auditors. This session will provide information on the: • Experience of initial three years of financial audits • Lessons learnt from the OAG perspective • OAG perspective on Local Government financial statutory provisions • Expectations for future auditing • Overview of Local Government Performance Audits and future focus Waste Avoidance and the impact of the Waste Export Bans In WA, the majority of material that is recycled through the kerbside recycling bin is exported for reprocessing and use in new products. That’s all set to change with the introduction of export bans for plastic, paper and cardboard. As of 1 July 2021, mixed plastic, which is about 4% of what is collected through the kerbside recycling bin, will no longer be able to be exported and will be reprocessed locally. While this is a good outcome in relation to increasing transparency of where material goes, it is likely to have a financial impact on the costs of kerbside recycling. This session will outline the impact of the export bans, the local processing options being developed and ultimately the best thing that Local Government and the community can do with waste – avoid it completely. 3:10pm- 3:45pm Afternoon eaT 3:45pm Closing Speaker: Grace Tame 4:45pm Official Close of the 2021 Local Governmentonvention C 2021 WA Local Government Convention Information and Registration 13

Wednesday, 22 September (post-conference)

8:30am Delegate Service Desk open 9:00am – 11:30am Field Trip: Bushmead Estate, Shaped by Nature ($70) Bushmead Estate, 16 km east of Perth’s CBD, is a new land development located in the City of Swan that has placed the pristine natural bushland at the forefront of design, with every household connected to the bush. The development which will eventually be home to around 950 new dwellings aims to minimise the environmental footprint and places high importance on the retention of trees within the development. Bushmead is also one of the few estates in Western Australia to have received 6-Leaf EnviroDevelopment Accreditation, ensuring sustainable living for residents. The land developer, Cedar Woods, will discuss the sustainability features of the estate and the process involved around tree retention from planning to construction, and participants will view a development shaped by the natural site features and experience the parks and walking trails of this unique community. Includes bus transfers from Crown Perth and Morning Tea.

9:00am – 12:00pm Field Trip: Construction Futures Centre ($70)

Construction Training Fund (CTF) is a government statutory authority creating a skilled Western Australian construction workforce. It collects a training levy, helps pay for training, conducts research, showcases training and career opportunities and makes a contribution to building our communities. It also operates an interactive venue, the Construction Futures Centre in Belmont, designed to educate school aged children, young adults and others to consider the many job options on offer within the industry. Join this tour to explore a range of virtual and augmented reality technologies, artefacts, videos, games and static displays that offer a unique insight into the scope of WA’s building and construction industry. Includes bus transfers from Crown Perth and Morning Tea. 9:30am – 3:00pm WALGA Forum on Aboriginal Engagement and Reconciliation Hear from State Government on key Native Title Settlements in WA, and learn from Local Governments about the process of commencing Reconciliation Action Plans (RAPs) through to embedding reconciliation activities as core business. Join Traditional Owners and Aboriginal leaders for a round-table yarn on opportunities and barriers experienced by local Aboriginal communities, and the positive impact Local Government can make. The program will cover Aboriginal engagement methods, employment and economic opportunities, cultural awareness and interpretation, and traditional ecological knowledge in landcare. Separate registration - CLICK HERE for more information

14 Information and Registration 2021 WA Local Government Convention

PARTNER ACTIVITIES Registration is required for all activities – prices include GST. Please contact WALGA for more information should your partner be interested in attending a particular conference session.

SUNDAY, 19 September TUESDAY, 21 September Fremantle Tour Breakfast with Jelena Dokic 8:30am – 4:00pm $175 7:30am – 8:45am $95 Departing Crown Perth at 8:30am we make our way to Fremantle where you will be taken on a private tour of Optus Stadium Tour and Morning Tea Fremantle Prison. Following the tour, we will replenish 8:30am – 11:30am $70 ourselves with a two-course lunch at the National Hotel. This private tour presents an exclusive opportunity to explore From there we do a short walking tour of Fremantle before Optus Stadium. It will be followed by morning tea at the heading back to Crown Perth via train. gorgeous City View Café. Please note: We recommend comfortable walking shoes Please note: We recommend comfortable walking shoes for this tour. for this tour and a reasonable level of fitness as there is a lot Includes: Coach transfer, morning tea, tour of Fremantle of walking involved. Prison, Lunch at the National Hotel, walking tour, return train Includes: Guide, Morning Tea and Private Tour of Optus Stadium. to Crown Perth and Guide (Minimum 15 – maximum 20) (Minimum 12 – maximum 20) Matagarup Bridge Climb and Zip Opening Welcome Reception 12:30pm – 4:00pm $175 5:00pm – 6:30pm $85 Dare if you will, to climb Matagarup Bridge and Zip down. Afterwards we will have celebratory drinks and nibbles at The Camfield Tavern. Includes: Matagarup Bridge Zip & Climb Adventure for 2 hours, MONDAY, 20 September Drinks & Nibbles and Guide Shaken not Stirred Cocktail Course (Minimum 8 – maximum 16) 2:00pm – 4:00pm $90 Get ready to have fun and learn how to make cocktails! Held at Crown Perth, your Cocktail Master will teach you insider mixologist techniques and fun facts about each cocktail. All you have to do is sip and enjoy while the demonstrations are given and the ingredients for the next cocktail are prepared. Includes: 2-hour cocktail course (Minimum 15 maximum 35) Convention Gala Dinner at Optus Stadium 6:30pm – 11:00pm $165 2021 WA Local Government Convention Information and Registration 15

GENERAL INFORMATION Changes to your registration You can modify your online booking at any time before the close ONLINE CONVENTION of registrations. Once you have completed your registration, an REGISTRATIONS email with your confirmation number will be emailed to you. Click on the link and enter your confirmation number to make any Visit www.walga.asn.au/lgc21 to complete your changes or additions to your reservation. registration online

Full Delegate fees cover the daily conference Registration cancellations must be advised in writing prior to program, lunches, refreshments, and the Opening the deadline date of Wednesday, 1 September. Thereafter full Reception on Sunday, 19 September. The Convention fees are payable. Alternatively, a registration may be transferred Gala Dinner on Monday evening and Convention to another member of the Council. Breakfast on Tuesday morning are optional, and a ticket fee applies. Special Requirements Special dietary requirements, mobility or any other special needs should be indicated when registering – WALGA will use its best endeavours to meet these requests. Convention Fees Accommodation Prices are per person and are all inclusive of GST. Hotel information is available at www.walga.asn.au/lgc21. Deadline for all Registrations is Reservations are to be made direct with hotel. Please note that Wednesday, 1 September 2021 city hotels have limited guest parking so please clarify these arrangements when booking. Convention Registration Full Delegate $1,200 WALGA Life Members Complimentary Crown Perth Parking Corporate $1,500 There is a range of free, paid, undercover and open car parks at Crown Perth; including over 3000 free parking bays available Optional Extras across the property plus 50 accessible ACROD parking bays. ALGWA AGM and Breakfast (Monday) $70 Gala Dinner at Optus Stadium (Monday) To view the Crown Perth Parking Map, please CLICK HERE. Delegates/Exhibitors/Partners $165 Access to Crown Perth is also available via train (Armadale & Life Members and their partners $95 Thornlie Lines), bus (Great Eastern Highway) and taxi/ride share. Convention Breakfast with $95 Information in this brochure is correct at time of printing Jelena Dokic (Tuesday) but may be subject to change Partners/Guests Opening Reception (Sunday) $85 Lunch (Monday/Tuesday) $50 Partner Tours Individual tour fees as listed

Please contact WALGA for more information should your partner like to attend a particular conference session.

ENQUIRIES Ulla Prill, Event Manager I T 08 9213 2043 I E [email protected] PRESENTED BY

ONE70 LV1, 170 Railway Parade, West Leederville WA 6007 T (08) 9213 2000 l E [email protected] www.walga.asn.au