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Redirect URL July 2012 Redirect URL User Guide Welcome to AT&T Website Solutions SM We are focused on providing you the very best web hosting service including all the tools necessary to establish and maintain a successful website. This document contains information that will help you to redirect pages from your site to other locations. You can use it to create a new Domain Redirection as well. © 2012 AT&T Intellectual Property. All rights reserved. AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. AT&T, AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other trademarks are the property of their owners. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. Your Web Hosting service is subject to the Terms and Conditions (T&Cs), which may be found at http://webhosting.att.com/Terms-Conditions.aspx . Service terms and Fees are subject to change without notice. Please read the T&Cs for additional information. © 2010 AT&T Intellectual Property. All rights re served. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Table of ContenContentstststs Introduction ........................................................................................................................................................ 3 Create a New Redirect .................................................................................................................................... 5 Manage Redirection ........................................................................................................................................ 6 Global Redirection .......................................................................................................................................... 6 Where to find Help/Instructions ......................................................................................................................... 7 How to Contact Support ................................................................................................................................. 7 Submit a ticket by email ............................................................................................................................. 7 Contact us by phone: .................................................................................................................................. 7 Introduction The Redirect URL tool will allow you to redirect pages from your site to other locations. Our URL Redirection Manager redirects a part of your website to any existing URL. You can use it to perform various redirect options. Launch the Redirect URL application from the Manage Websites Tab, Domains Section. When you launch the application, this page opens: Create a New Redirect This section allows you to create a new URL Redirection by choosing a directory/folder from the appropriate drop-down menu below, entering the destination URL and pressing the "Create Redirection" button. To create a redirect: 1. Select the Web site location to redirect from the drop-down menu. 2. Select the file to redirect for the location selected in step 1from the drop-down menu. 3. Enter the redirection destination URL. 4. Select the redirection type by clicking on the radio button. The options available are described below: • 301 Moved Permanently - 301 Redirect. Redirects to the location you specified in the destination URL field using a "301 Moved Permanently" HTTP response. The HTTP 301 response code tells user-agents (including search engines) that the location has been permanently moved. • 302 Moved Temporarily - 302 redirect. Redirects to the location you specified in the destination URL field using a "302 Moved Temporarily" HTTP response. The HTTP 302 response code tells user-agents (including search engines) that the location has been temporarily moved. • URL Masking - Redirects to the location you specified in the destination. This will hide the original URL's names of the specified location. 5. Click Create Redirection . Manage Redirection Manage existing redirection by choosing a "directory/folder" from the drop-down menu in the "Manage redirection" section and pressing the appropriate button. To manage a redirection: 1. Select an installed redirection from the Installed directories drop-down. 2. To view the redirection click on View Redirection . 3. To delete the redirection, click on Delete Redirection . 4. To modify the redirection, click on Change Redirection . Global Redirection Global redirection for your domain name concerns the www prefix the 3 options available are described below: • Visitors who type yourdomain.com will be redirected to http://www.yourdomain.com . • Visitors who type www.yourdomain.com will be redirected to http://yourdomain.com . • Visitors will go to the exact URL they have requested. To specify a global redirect: 1. Select one of the Global Redirect options. 2. Click Save Settings . Where to find Help/Instructions AT&T Website Solutions includes a number of applications and tools that you can use on your website. Help/Instructions on how to use each of these features are located in the top right of your control panel. For specific help for each application together with instructions, select the application you want in the control panel and click the help button in the top right corner. How to Contact Support Submit a ticket by email : [email protected] For support issues, please also include a step-by-step on how to replicate your problem including your operating system, browser type and version, and any links and login information that may be needed to duplicate and correct the reported issue. Contact us by phonephone:::: You may also reach us by dialing 1. 888.WEB.HOST (1.888.932.4678). Our Technical Support staff is available 24 hours a day, 7 days a week; choose the tech support option. Our billing group is available Monday - Friday 8 a.m. – 8 p.m. (Eastern); select the billing option. All questions concerning billing, renewal or cancellation should be directed here. Our sales staff is available Monday – Friday 8 a.m. – 8 p.m. (Eastern); select the sales option. International customers may reach us by calling 972-234-4847 .
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