Community Service Plan and Implementation Plan LIJ Medical Center 2019 – 2021

Mission Statement for As a member of Northwell Health, Long Island Long Island Jewish Jewish Medical Center (LIJMC) strives to improve Medical Center the health and quality of life for the people and communities we serve by providing world-class service and patient-centered care.

Who We Are

Long Island Jewish Medical Center (LIJMC) Long Island Jewish Hospital (LIJ)

Is a 1,025-certified bed, tertiary care teaching medical center Serving as a clinical campus for The Donald and Barbara Zucker serving the greater metropolitan New York area, Queens, and Long School of Medicine at Hofstra/Northwell and with Albert Einstein Island. The LIJMC has three divisions: (1) Long Island Jewish College of Medicine, NYU School of Medicine, SUNY Downstate Hospital, a 583-bed tertiary hospital; (2) Steven and Alexandra Medical Center, SUNY Stony Brook University Hospital and New Cohen Children’s Medical Center of NY, a 206-bed children’s York College of Osteopathic Medicine, LIJ has one of the largest hospital; and (3) the Zucker Hillside Hospital, a 236-bed psychiatric graduate medical education programs in New York State. Its hospital. In 2019, the three divisions of LIJMC reported a total of specialty programs include Alexander Cohen Institute of Oncology; 63,425 discharges (excluding normal newborn discharges), 10,264 the Joel Finkelstein Cancer Foundation Radiation Oncology newborn deliveries, 150,728 emergency department visits Institute, a cancer patient care, medical research, and education (including emergency department admissions), and 23, ambulatory network; the Ann and Jules Gottlieb Women’s Comprehensive surgeries, including endoscopies and cardiac catheterizations. The Health Center, one of the largest providers of women’s health LIJMC was recently upgraded to Gold Plus Status by the New York services in New York State; and the Apelian Cochlear Implant City Health Department as part of the Department’s Tobacco-Free Center, a major center for the advanced treatment of hearing loss Hospital’s Campaign for efforts to achieve excellence in providing disorders. Other major clinical centers include the Hearing and tobacco-free environments and programs for patients, employees Speech Center, Epilepsy Center, Stroke Center, Comprehensive and the community. Hemophilia Treatment Center, Pain and Headache Treatment Center, Sleep/Wake Disorders Center, and the Ambulatory Care Unit. The Katz Women’s Hospital at LIJ is committed to women’s health and family-centered care, featuring a range of specialized women’s services, including programs in perinatal and obstetrics, gynecology, urogynecology, minimally invasive and robotic surgery, infertility and pediatric and adolescent gynecology on four floors of LIJ’s newest 10-story inpatient tower. LIJ is a NYS Department of Health designated Stroke Center and a recipient of the American Heart Association (AHA) “Get with the Guidelines-Stroke Gold Plus Award.”

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The Steven and Alexandra Cohen Children’s Medical Center The Zucker Hillside Hospital (ZHH) (CCMC) The ZHH is known for its pioneering work in the diagnosis, The CCMC is one of four acute care children’s hospitals in treatment, and research of mental illness. The hospital provides a downstate New York and one of only two children’s hospitals on comprehensive continuum of behavioral health services for all age Long Island. The CCMC provides primary, secondary, tertiary, and groups. Inpatient services include units for adolescents, adults and quaternary care on an inpatient and ambulatory basis through a geriatric patients. Treatment specialties at ZHH include early phase continuum of medical, surgical, psychiatric, and dental programs treatment, depression, schizophrenia, bipolar and personality and services. Subspecialty areas include 35 pediatric medical disorders. ZHH Women’s Unit includes 22 inpatient beds and is the subspecialties, nine pediatric surgical subspecialties, child and first in the State of New York and one of the only few in the U.S. to adolescent psychiatry, pediatric anesthesia, radiology, pathology, specialize in treating women with perinatal psychiatric illness. and physical medicine. The CCMC also maintains tertiary Outpatient services are provided both on campus and through a consultation centers in Commack, Hewlett, Flushing, Brooklyn, and coordinated network of community based programs, and include: Manhattan. The CCMC has disease specific multi-disciplinary geriatric psychiatry, child and adolescent services, perinatal centers in the following specialties: hemophilia, cystic fibrosis, programs, partial hospital programs, early onset diagnostic and minimally invasive pediatric surgery, epilepsy, interventional treatment services, vocational rehabilitation and training, and cardiology, bloodless medicine and surgery, eating disorders, and addiction recovery services. The National Institute of Health has oncology. The Regional Pediatric Trauma Center at CCMC is the first established a Clinical Research Center for the Study of regional pediatric trauma center in the entire downstate/Long Schizophrenia at Zucker Hillside Hospital, one of only four such Island region and one of only three such centers in all of New York facilities nationwide. In addition to its clinical and research State to receive this designation. recognition, ZHH is a major regional training site for psychiatrists, psychologists, nurses, licensed mental health counselors and social work students.

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Prevention Agenda for the Healthiest State

Long Island Jewish Medical Center, as part of Northwell Health, PRIORITY AREA: Promote Well-Being and Prevent Mental and utilizes the US Surgeon General’s National Prevention Strategy Substance Use Disorders (NPS) to guide its community chronic disease prevention and wellness agenda. Northwell Health incorporated the NPS in LIJMC’s 1. FOCUS AREA: Promote Well Being NYSDOH Community Service Plan (CSP) to impact the health of its — Strengthen opportunities to build well-being and resilience across the lifespan surrounding communities. The strategic directions of the NPS — Facilitate supportive environments that promote respect and include: dignity for all ages — Healthy and Safe Community Environments — Clinical and Community Preventative Services 2. FOCUS AREA: Prevent Mental and Substance Use Disorders — Empowered People — Prevent opioid and other substance misuse and deaths — Elimination of Health Disparities — Reduce Prevalence of major depressive disorders

To improve the health of the community, Northwell Health as a The NYSDOH Prevention Agenda Dashboard Improve Heath Status result of the Community Health Needs Assessment (CHNA) process and Reduce Health Disparities objective that Northwell will be and approved by the Committee on Community Health of the focusing on is age-adjusted preventable hospitalization rate per Northwell Health Board of Trustees, has selected the following 10,000 - Aged 18+ years in addition to a focus on low income NYSDOH Priority Agenda Priority Areas, focus areas and goals for populations with health disparities. the service of the health system: The Community Service Plan focuses on the following areas: PRIORITY AREA: Prevent Chronic Disease — Increasing screening rates for cardiovascular diseases; diabetes; and breast; and lung cancers especially among populations 1. FOCUS AREA: Healthy Eating and Food Security experiencing health disparities — Increase access to healthy affordable foods and beverages — Increasing access to high quality chronic disease preventive care — Increase skills and knowledge to support healthy food and and management in both clinical and community settings beverage choices — Reducing obesity in children and adults — Increase food security — Reducing illness, disability, and death related to tobacco use and secondhand smoke exposure 2. FOCUS AREA: Physical Activity — Promoting mental health and preventing substance abuse — Promote school, childcare and worksite environments that related to tobacco use and secondhand smoke exposure support physical activity for people of all ages and abilities — Promoting mental health and preventing substance abuse

3. FOCUS AREA: Tobacco Prevention Examples of interventions that support these areas are: — Prevent initiation of tobacco use, including combustible tobacco — Robust chronic disease and cancer screening programs and electronic vaping products (electronic cigarettes and similar — Implementation of culturally relevant evidence-based chronic devices) by youth and young adults disease self-management education — Promote tobacco use cessation, especially among populations — Creation of community environments that promote and support disproportionately affected by tobacco use including low healthy food and beverage choices and physical activity socioeconomic status SES, frequent mental distress/substance — Elimination of exposure to secondhand smoke and prevention of use disorder; LGBTQIA+; and disability the initiation of tobacco use by youth, especially among low socioeconomic status (SES) populations and the promotion of 4. FOCUS AREA: Preventative Care and Management tobacco cessation, especially among low SES populations and — Increase cancer screening rates for breast, cervical and colorectal those with poor mental health cancer — Strengthened infrastructure to promote mental, emotional and — Increase early detection of cardiovascular disease, diabetes, behavioral well- being prediabetes and obesity — Promote the use of evidence-based care to manage chronic diseases — Improve self-management skills for individuals with chronic diseases

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Community Benefit Programs LIJMC, through community partnerships and coalition building, has Community-based programs addressing both health and social significantly expanded the reach and impact of community health needs at LIJMC are the key components of its Community improvement services that address the NYSDOH Prevention Agenda Service Plan. Social determinants of health encompass a range of Priorities. LIJMC, also, as part of Northwell Health, provides a broad personal, social, economic, and environmental factors that array of community benefit programs, such as: influence up to 75% of health outcomes. They reach beyond the A. Access to Healthcare Services and Caring for the Medically boundaries of traditional health care to include sectors such as Underserved education, housing, food, employment and environment. The B. Health Professions Education following program descriptions demonstrate the depth and breadth C. Community Health and Wellness of the hospital’s CSP Implementation Plan activities that impact the D. Community Medical Support Services and Programs health and well-being of the communities we serve. E. Support Groups

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A. Access to Healthcare Services and Caring for the Medically Underserved Financial Assistance Program (FAP) Northwell Health is a regional leader in providing financial relief to families who do not have access to the financial resources to pay for medical care. The FAP program was implemented in 2004 through the creation of a standard policy as the result of the combined efforts of the Finance Department, Community Health and the Center for Equity of Care. Developed through a collaboration of senior leadership, community members and key staff, the policy provides a uniformly administered system of reduced fees for uninsured residents of Northwell Health’s service area. All medically necessary services are covered under the program. The program is promoted through: - Multilingual signage throughout facilities - Multilingual educational brochures at key points of patient contact - Website (https://www.northwell.edu/billing-and-insurance/financial-assistance-programs-policies/financial-assistance-program) - Community outreach events - Patient bills - All bills include a notice about the FAP, along with the program’s toll-free number, (888) 214-4065

The FAP is available for individuals earning up to five times the federal poverty level ($128,750 for a family of four). In addition, the application process for financial assistance has been redesigned to improve the quality and user-friendliness of the experience. Many FAP requests are now processed via telephone, relieving the patient of the burden of providing current income documentation. Additionally, the FAP application has been simplified to one page. FAP applications are available online in 15 languages at https://www.northwell.edu/billing-and-insurance/financial-assistance-programs-policies/financial-assistance-program. For more information or questions, please call (718) 470-4492.

Effective Communication in Healthcare The Center for Equity of Care is a system wide resource and offers numerous educational opportunities to ensure the integration of cultural and linguistic competency into the fabric of the organization. To ensure meaningful access to healthcare services for persons with Limited English Proficiency (LEP) or persons whose preferred language is other than English, free medical interpretation and document translation services are available 24/7. Sign language interpretation services for the deaf and hearing impaired, as well as specific communication tools for visually and speech impaired patients are also available. For more information, please call the Center for Equity of Care at (516) 881-7000.

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Diversity and Inclusion Diversity and inclusion are identified as essential components for the delivery of quality, safe, patient and family centered care that support principles of equity and community. Aligning with the National Prevention Strategy to eliminate health disparities and empower people in the communities we serve, the Center for Equity of Care implements a system wide educational curriculum and supporting programs. Northwell’s “Unconscious Bias” e-Learning program and seminars raise awareness of unconscious filters and their impact on patient care and the workplace. CultureVision™ is an online cultural diversity resource that provides employees information to develop their cultural knowledge and enhance the delivery of culturally competent patient care.

Northwell’s Business Employee Resource Group (BERG) Program enhances employee engagement; talent recruitment, retention and development; and staff serve as community ambassadors. Northwell Health has been named one of the nation's top health systems for diversity, ranking second nationally and No. 1 in New York State, according to the 2019 DiversityInc’s top Hospitals & Health Systems for Diversity list.

The lesbian, gay, bisexual, transgender and queer watchdog organization Human Rights Campaign (HRC) Foundation has ranked Northwell Health as the No. 3 health system in the nation and first in New York State based on the number of facilities designated a Leader in LGBTQ Healthcare Equality, according to its 2019 Healthcare Equality Index (HEI). The following hospitals were honored: Cohen Children's Medical Center, Glen Cove Hospital, Huntington Hospital, Mather Hospital, Lenox Hill Hospital, Long Island Jewish Medical Center, LIJ Forest Hills, LIJ Valley Stream, Manhattan Eye Ear and Throat, North Shore University Hospital, Northern Westchester Hospital, Peconic Bay Medical Center, Phelps Hospital, Plainview Hospital, Southside Hospital, South Oaks Hospital, Staten Island University Hospital (North and South campuses), Syosset Hospital, Zucker Hillside Hospital. In addition, the Center for Transgender Care in Great Neck, Feinstein Institutes for Medical Research in Manhasset, Lenox Health Greenwich Village, Orzac Center for Rehabilitation and Stern Family for Rehabilitation each earned the designation. For more information, please contact the Center for Equity of Care at (516) 881-7000.

The Katz Institute for Women’s Health (KIWH) Resource Center The KIWH is dedicated to improving all aspects of a woman’s health at every stage of her life. The Resource Center offers women seamless, coordinated access to all of Northwell Health’s clinical programs and services across the continuum of care. The Center is staffed Monday through Friday from 9am to 5pm. During off-hours, please leave a voice message and your call will be returned within one business day. For questions related to Women’s Health, please call (855) 850-KIWH (5494).

Northwell Health Physician Referral Service (888) 321-DOCS (3627) Northwell Health operates a referral service to help community residents find a perfect local match for their medical needs. Information is available for physician specialties, office locations, languages spoken, hospital privileges, and accepted health insurance plans (including Medicaid and Medicare). Bilingual telephone operators are available 24/7. Information can also be found at www.northwell.edu.

MedShare Northwell Health partners with MedShare, an organization that recovers valuable, unused surplus medical supplies and equipment in the United States, which would otherwise be discarded. This partnership successfully bridges the gap between surplus in the U.S. and health care institutions in developing countries, which have a significant need for medical supplies and expertise. Over half of Northwell Health Hospitals and the Integrated Distribution Center provide donations, including beds, biomedical equipment, and other assorted medical supplies. In 2019, Northwell Health donated more than 17,746 pounds of unused medical supplies and 2,261 pounds of medical equipment.

Cancer Services Program The New York State Department of Health partners with Northwell to promote comprehensive screenings for breast, cervical, and colorectal cancers, and provide education to underserved populations. Additionally, the Cancer Services Program provides diagnostic services for abnormal findings and patient navigation for clients with barriers that may prevent them from seeking care. Financial support for treatment is available through the Medicaid Cancer Treatment Program for those eligible clients who are found to be in need of treatment for breast, cervical, colorectal, or prostate cancer and precancerous conditions, but who may not qualify for traditional Medicaid. For more information, please email [email protected].

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Center for Young Adult, Adolescent, and Pediatric HIV The Center for Young Adult, Adolescent, and Pediatric HIV (CYAAPH) at Cohen's Children's Medical Center of New York provides comprehensive medical care and social support services to individuals under the age of 30, regardless of sex assigned at birth, sexual orientation, gender identity and expression. Our expert team provides compassionate medical and psychosocial care to adolescent and young adults, from infancy to age 30, who are HIV-infected. We help manage HIV with expert medical care and medication therapy; STI screening and treatment; immunizations; supportive mental health services; case management services to assist with various social determinants of health; risk reduction and U=U education; gynecological exams; nutrition services; and primary care services. CYAAPH also provides HIV prevention services such as PrEP and PEP for at risk individuals.

Housed in CYAAPH is Project inSPECT - an initiative which offers free rapid HIV testing and PrEP screenings all over Nassau and Queens County. Safer sex, LGBTQ 101, and HIV prevention workshops are offered to schools and CBOs to spread awareness of HIV and STI prevention. For more information please call (516) 622-5189.

Serving Those Who Have Served Our Nation The recipient of numerous awards for service to veterans, Northwell offers extensive programs to support career education and enhancement, as well as the physical and mental health of those who serve.

Barracks to Business workshops, webinars and job fairs help translate military skills into career success and Health NYServes connects veterans to more than 60 service providers.

The Rosen Family Wellness Center and the Mildred and Frank Feinberg Division of the Unified Behavioral Health Center for Military Veterans and Their Families are dedicated to enhancing the well-being of military service members, 9/11 first responders, law enforcement personnel and their families.

Northwell partners with the Northport Veterans Affairs Medical Center in the VA Women’s Referral Program and with FLAG (Freedom.Loyalty.Admiration.Gratitude) on Staten Island to provide confidential and safe services for women currently serving or who have served in the military.

Northwell donated $100,000 to the Stephen Siller Tunnel to Towers Foundation to build a new “smart” home for a disabled veteran.

Most recently, The Return brought medical experts at Northwell Health together with aerospace engineers, 3D printing pioneers and prosthetic experts to provide specialized prosthetics to a veteran amputee.

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B. Health Professions Education

Graduate Medical Education As a major academic health system in the New York metropolitan area, Northwell Health is dedicated to excellence in patient care, teaching, and research. More than 1,800 residents and fellows are trained each year in over 160 residency and fellowship programs at 23 member hospitals, with access to state-of-the-art simulation and a BioSkills Education Center. Clinical affiliations include Donald and Barbara Zucker School of Medicine at Hofstra/ Northwell, Albert Einstein College of Medicine, SUNY Downstate College of Medicine, New York Medical College, New York University School of Medicine and New York College of Osteopathic Medicine. The Feinstein Institute for Medical Research is among the top ten percent of research institutions that receive funding from the National Institutes of Health. For more information about the individual training programs at Northwell Health, please visit https://www.northwell.edu/research-and-education/graduate-medical-education

Donald and Barbara Zucker School of Medicine at Hofstra/ Northwell In 2008, Hofstra University and Northwell Health entered into a formal agreement that established the School of Medicine, the first allopathic medical school in Nassau County and the first new medical school in the New York metropolitan area in more than 35 years. The academic partnership enhanced recruitment of faculty, leadership, and researchers; furthered the expansions of residencies and fellowships; and enhanced the integration of clinical and translational science.

Hofstra Northwell School of Graduate Nursing and Health Professions Launched in March 2015, the school is well poised to become a national and global leader in preparing students to meet the growing need for qualified advanced-care nurses and physician assistants who deliver community-based health care. The School offers several options for advanced learning: master’s degrees in family nurse practitioner and adult-gerontology acute care nurse practitioner programs, as well as a master’s degree and a dual bachelor’s/master’s degree program in physician assistant studies. The School expands the successful medical school partnership between Hofstra University and Northwell Health. It incorporates the University’s diverse academic programs and infrastructure, as well as Northwell Health’s significant clinical activities and educational resources, in its mission to provide an innovative inter-professional education to a new generation of healthcare leaders.

For further information, please visit the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies’ website at hofstra.edu/nursing or call (516) 463-7475.

Medical Scholars Pipeline Program The Medical Scholars Pipeline Program (MSPP) at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell (SOM) is a three-year academic enrichment program for underrepresented in medicine (URM) students who show potential for pursuing a career in the healthcare professions.

The goals of the program are: 1) to expose URM high school students to various careers in the healthcare professions, and 2) to make the students more competitive applicants for undergraduate and professional healthcare programs. The long-term goal of the program is to increase the number of URM students graduating from professional healthcare schools and providing care for patients in underserved communities.

The MSPP has been in existence since 2010 and a total of 214 students have been admitted to the program. Of the 214 students admitted to the program, 112 students have completed the three-year program and 100% of the MSPP graduates have enrolled in colleges and universities. Twenty-five URM students who completed our program are now matriculating in professional healthcare programs. This number includes 14 students who are enrolled in medical schools; 4 of whom are matriculating at the Zucker School of Medicine. The MSPP continues to give students exposure to medicine in a medical school setting, college preparation, communication and leadership skills to help them pursue a career in the healthcare professions. For more information, please call (516) 463-7550 or visit the School of Medicine’s website at http://medicine.hofstra.edu.

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SPARK! Challenge Northwell Health is leading the charge on career awareness by partnering with local high schools in Nassau, Suffolk, Queens, Manhattan and Staten Island to participate in the SPARK! Challenge. More than 70 teams of employees across the health system introduced nearly 900 high school students to a wide variety of careers that require competencies in Science, Technology, Engineering and Math skills (STEM). The SPARK! Challenge engages students and showcases both clinical and non-clinical career paths available within healthcare. For more information, please email [email protected].

The Greater New York Hospital Summer Enrichment Program (SEP) Northwell Health participates in the SEP, an internship program for undergraduate and graduate students pursuing a degree or concentration in health services management. Students work with members of Northwell Health leadership to gain firsthand experience in the major issues, skills, and responsibilities involved in day-to-day management of healthcare facilities. The program seeks to promote diversity in healthcare management, and members of underrepresented communities are strongly encouraged to apply. For more information, please contact the Center for Equity of Care at (516) 881-7000.

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Long Island Jewish Medical Center offers free and low cost health education programs throughout the year on a variety of topics.

For more information, please email [email protected].

C. Community Health and Wellness

Community Health Programs and Take Care New York (TCNY) Screenings Northwell Health is an active partner with the New York Northwell Health provides community residents with free City Department of Health and Mental Hygiene’s Take Care health screenings in conjunction with national campaigns New York population health agenda. The goal of TCNY is to (heart health, blood pressure, prostate cancer, and skin significantly reduce chronic disease in New York City—for cancer) and throughout the year at educational events, all everyone—by supporting proven, community-level efforts, of which are open to the public. Individuals may be referred to change the environments in which people make for follow-up care at Northwell Health. Uninsured decisions that impact their health. For more information individuals who require follow-up care can utilize the call Community Relations at (631) 396-6700 or visit services of LIJMC’s sliding fee scale program, with services https://www1.nyc.gov/site/doh/about/about-doh/take- starting at $0. Northwell Health participates in more than care-new-york-2020.page 13,000 community health programs annually. Long Island Health Collaborative (LIHC) FollowMyHealth™ Northwell Health is a founding member of the LIHC which To help patients take a more active role in their health and was established in 2013. LIHC’s goal is to help Long wellness, Northwell Health rolled out a web-based patient Islanders understand why prevention and primary care are portal that allows patients to access their personal health important, why each patient must play a more active role information anywhere and anytime. FollowMyHealth™ is in their own health, what resources and services are available to patients who have received care from available here on Long Island, and how these resources and Northwell Health hospitals and physician practices. To services can be accessed. LIHC is a working group of access the portal, please visit hospital members, local health department personnel, https://www.northwell.edu/manage-your-care/patient- representatives from social service organizations, public portal or call (844) FMH-8108. health specialists from colleges, and others who form the core of health and human services for all Long Islanders. The LIHC focus areas are: obesity, chronic disease and mental health. For more information, please contact Community Relations at (631) 396-6700 or visit https://www.lihealthcollab.org/

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NYC Coalition for a Smoke-Free City Safe Kids Northwell Health is an active member of the coalition Each year, approximately 3,700 children participate in whose goals are to: reduce access to tobacco products and more than 30 injury prevention/safety education programs limit tobacco industry marketing to youth; increase the sponsored by the New York State, Queens, and Nassau Safe number of smoke-free outdoor spaces, including Kids Coalitions, led by Northwell Health. These programs, neighborhood parks, grounds and entryways; increase the which encourage kids to be active, have fun, and be safe, number of apartment buildings, co-ops and condos that are offered in partnership with area schools, Police are 100% smoke-free; and reduce tobacco imagery from Benevolent Associations, government, and local youth rated movies and the internet. Northwell has businesses. assisted in the creation of over 2000 units of smoke free housing and the passage of over 10 Community Boards Educational programs cover topics such as water safety, Smoke–Free Housing resolutions. For more information pedestrian/ motor vehicle safety, burn injury prevention, contact the Community Health at (516) 600-1494 or visit bicycle and sports injury prevention, enhanced “911,” pets http://www. nycsmokefree.org/. and pals, and summer safety. In addition, child car seat check-up stations and special events are held throughout the state. Please call (516) 881-7000 for more information Northwell Health Concussion Program about the Safe Kids. The Concussion Program at Northwell Health provides advanced concussion management to maximize recovery and return patients to an active lifestyle. We strive to Stepping On achieve the best care for each individual by practicing More than one out of four adults aged 65 or older falls each evidence-based guidelines while applying the most current year, leading to both fatal and non-fatal injuries, and research breakthroughs in diagnostics, treatments and threatening safety and independence. Stepping On is an clinical trials. evidence-based community prevention program that empowers independent, older adults to carry out health The Concussion Program is successful in achieving recovery behaviors that reduce the risks of falls. More than 500 through interdisciplinary collaboration between physicians, people have attended the 7-week program which is based neuropsychologists and therapists. By combining all our on adult education and self-efficacy principles. In a small expertise. Our physician consultation will determine the group setting, older adults learn balance and strength need for further assessment and treatment with physical exercises and develop specific knowledge and skills to therapy, vestibular rehabilitation or neuropsychology by prevent falls. Workshops are facilitated by trained leaders. assisting patients returning to their daily activities with For more information, please call the Center for Equity of return to play, return to work, or return to school activity Care at (516) 881-7000. programs. To learn more about the Concussion Program at Northwell Health please call (855) 510-5110. Human Trafficking The Northwell Health Human Trafficking Response Team is designed to provide heightened education and awareness The Resource Guide for Parents of Children to Healthcare providers concerning the prevalence and with Hearing Loss resources surrounding Human Trafficking. We will provide The Long Island Jewish Hearing and Speech Center has victim-centered, trauma informed, and culturally sensitive created a resource for parents of children with a hearing care for those who are at-risk of or victims of Human loss. The guide covers a variety of topics, including working Trafficking, while respecting their needs, wishes. To learn with schools, preschool education, individualized education more about the education and link to your communities, plan, available services and resources, and how to make please contact: listening easier at home. The book has been translated into [email protected] Chinese, Korean and Spanish and was underwritten by The Long Island Hearing and Speech Society. Free printed versions of the book are given to parents. To request a copy, please contact the Long Island Jewish Hearing and Speech Center at (718) 470-8920.

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Healthy Food Access The Northwell Health service area contains over 1.5 million food insecure individuals. Increasing access to healthy affordable food improves individual and community health. The Northwell Food as Health Program impacts our patients, communities and employees. Northwell Health partners with local community Farmer’s Markets to bring fresh affordable produce to food deserts and food swamps and increase Supplemental Nutrition Assistance Program benefit redemptions. The health system has begun to implement food insecurity screening and in collaboration with regional food access partners has established hospital-based and community programs providing on site and home delivered emergency food supplies and meals, nutrition education, entitlement enrollment and navigation to community food and social service resources. Northwell Health has also engaged in a Farm to Bedside initiative of increasing local, organic and hormone free meats, chicken, fish, dairy and produce for patient meals as well as launching a comprehensive employee wellness program focusing on Healthy Choice meals, beverages and snacks at all of our facilities. For more information, please contact Community Health at 516-600-1494.

Living Healthy Living Healthy, Northwell Health’s Chronic Disease Self-Management Program (CDSMP), is a 6-session, evidence-based health education program for people with any type of ongoing health problems. This program is designed to help people gain self- confidence in their ability to control their symptoms and manage how their health condition affects their lives. To date, 33 programs have been held in English and Spanish, reaching more than 300 community members. For more information, please call Community Relations at (631) 396-6700.

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D. Community Medical Support Services and Programs

Center for Tobacco Control (CTC) Northwell Health’s Center for Tobacco Control provides tobacco cessation treatment and support, including individual and group counseling, and support groups, reaching 2,249 individuals in 2019. The CTC received 1,610 referrals from Northwell Health Physician Partner practices. The CTC also provides preventive services to community members and employees, as well as comprehensive evidence-based tobacco dependence treatment education to healthcare providers and healthcare students, educating over 7,386 providers last year. The CTC provides tobacco control educational programs to the community in the form of health fairs, classroom presentations, expos, and other events, reaching more than 9,500 children and adults in 2019. The CTC guides leaders in healthcare organizations to develop policies that mandate tobacco dependence treatment for all tobacco users, in both the inpatient and outpatient settings. Please visit https://www.northwell.edu/doctors-and-care/smoking-cessation, call (516) 466- 1980, or email [email protected] for more information.

Blood Donor Services Each year, employees of LIJ Forest Hills help to ensure an adequate blood supply for New Yorkers in need by donating blood. In 2019, more than 8,303 pints of whole blood were donated by employees of Northwell Health.

House Calls Program Northwell Health’s House Calls Program provides home-based care for frail, chronically ill patients who have difficulty getting to their doctor’s office. The program provides advanced illness management, with a variety of services available to them at home and was recently recognized by CMS for success in their Independence at Home Project providing home-based primary care. Clinicians are available to make urgent visits during the week and are available nights and weekends to answer clinical questions from patients and caregivers, or arrange urgent services. In addition, Northwell Health’s community paramedic program provides a 24/7 in the home clinical response with an on-line medical doctor utilizing telemedicine capabilities for at-risk patients requiring urgent care. For more information, please call (516) 876-4100.

Sky Health Northwell Health launched the New York area’s first hospital-based Helicopter Emergency Medical Service. SkyHealth is a partnership with Yale-New Haven Health. Patients who need lifesaving care for major traumas, and other life-threatening brain injuries will receive emergency medical care by helicopter and be quickly flown to the most appropriate hospital. Northwell Health and Yale-New Haven expect to serve 350-400 patients annually in the SkyHealth program. Southside Hospital has the only Federal Aviation Administration designated helipad in Suffolk County.

Emergency Telepsychiatry The Division of Emergency Psychiatry at LIJMC operates a 24/7 Emergency Telepsychiatry hub to provide attending physician videoconference consultation to Northwell Health Emergency Departments to enhance on-site psychiatry staffing. This ensures patients are promptly evaluated, and admitted or discharged. This has reduced ED waiting times and length of stay, with a positive impact on patient health and safety, patient experience, and provider satisfaction.

Queens World Trade Center (WTC) Health Program Northwell Health is home the Clinical Center of Excellence funded through the James Zadroga 9/11 Health and Compensation Act to provide annual monitoring and treatment for WTC related health effects to 9/11 responders. Eligible members receive confidential physical and mental health monitoring and treatment within the Center and through referrals to the Northwell Health network of providers. In addition to monitoring and treatment examinations, the Center provides outreach and education, social services, benefits counseling, work related benefits counseling, and case management. All WTC Health Program services are federally funded and provided at no cost to responders. For more information, contact the Queens Clinical Center at (718) 267-2420, or the WTC Health Program at (888) 982-4748, or email [email protected] or visit www.cdc.gov/wtc

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American Heart Association (AHA) Training Center The AHA Training Center provides trainings in Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and Advanced Cardiac Life Support (ACLS) to healthcare professionals who require certification. Additionally, this training site offers numerous (CPR, AED, Emergency First Aid) programs to community members, including schools, faith-based organizations, expectant parents, childcare providers, community children’s sports league volunteers, and the general public. Please call (516) 881-7000 for more information.

Gift of Life Currently, almost 114,000 people in the U.S. are awaiting life-saving organs for transplantation. In 2018 36,528 transplants were performed. Each day 20 people will die due to the shortage of donated organs. In an effort to increase organ and tissue donor awareness, Northwell Health hosts annual Gift of Life programs for employees and visitors. Donor families and recipients participate in these events to acknowledge the importance of this need. Northwell Health, in collaboration with the New York Donor Network, provides education throughout the year to the public regarding the importance of organ and tissue donation. For more information, please contact the Northwell Health Transplant Center at (516) 472-5800.

Public Access Defibrillation Program (PAD) The PAD program is designed to increase the availability of automated external defibrillator (AED) devices in the community as well as empower people within the community to use them through AED/ CPR training and education. The PAD staff assists local organizations with establishing an emergency response that includes the use of an AED, as well as both initial and refresher training in CPR and AED use. For more information, please call (516) 881-7000.

Hagedorn Cleft Palate and Craniofacial Center Cleft lip and/or cleft palate is one of the most common birth defects in the U.S., affecting approximately one in 700 babies. The Hagedorn Cleft Palate and Craniofacial Center provides comprehensive diagnostic, medical, surgical and emotional care to children with facial clefts or other malformations and their families. Clinic services, cleft palate bottles, support groups and lectures are provided free of charge to all patients. For more information, please visit https://www.northwell. edu/find-care/locations/cleft- palatecraniofacial-center or call (516) 466-2990.

Special Supplemental Nutrition Program (SNAP) for Women, Infants, and Children (W.I.C.) A federally-funded and state-supported program, W.I.C. provides nutrition education, nutrition counseling, and guidance for pregnant women and new mothers, as well as nutrition and health services for children from birth to five years of age. W.I.C. also encourages optimal infant nutrition through breastfeeding counseling and support for new mothers. When necessary, W.I.C. provides infant formula. The W.I.C. program also provides referrals for SNAP benefits, Medicaid, and other social services, including dentistry. For more information, please call (516) or (718) 470-4620.

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C-D. Long Island Jewish Medical Center Specific Programs and Services:

Cancer Services Program LIJMC is a collaborative recipient of the New York State Department of Health Cancer Services Program of Nassau County. Eligible uninsured community members receive no-cost breast, cervical, and colorectal cancer services, regardless of immigration status. Central to the mission of the program is outreach and education. Bi-lingual health education sessions are offered at no-cost throughout Nassau County. For interest in an outreach session, please contact [email protected]. For appointment and eligibility information, please call (718) 470- 4165.

Northwell Health Visits Northwell Health Visits Program / Family Connects Long Island is an evidence- based Family Connects model for mothers and newborn infants. All families who birth at LIJMC are eligible for this home visiting program that provides universal screening, crucial education and linkages to necessary community resources. Northwell Health Visits provides structured in-person and supportive telehealth visits by trained professionals and paraprofessionals to postpartum women and their families in order to enhance their well-being and achieve skills to raise children who are physically, socially, and emotionally healthy and ready to learn. For more information, please contact (516) 600- 1178.

Breast Health Navigation Many barriers can exist for those in need of cancer screening services. At LIJMC, navigation services are offered to those facing complex barriers to screening care. Navigators are available to assist with logistical, financial, and psychosocial barriers to care. For more information or assistance with scheduling your breast screening appointment, please call (718) 470- 4165.

Pink AID In collaboration with The Pink Aid Fund Long Island, critical support is provided for non-medical necessities, including travel to and from medical appointments, groceries, wigs and recovery garments, child care, house cleaning services, and other basic needs that often go unmet when concurrently facing the financial hardship of a breast cancer diagnosis.

Head and Neck Screening This annual event held by the Department of Otolaryngology allows both insured and uninsured members of the community to be screened for multiple types of head and neck cancers. The oral cancer screening consists of a non-invasive test that is convenient to administer and results are given immediately. If an abnormality is found, the individual is immediately referred to a provider from the department for further evaluation. The event also includes education regarding prevention, signs and symptoms and diagnosing head and neck cancer which can be shared with other members of the community.

Cancer Survivors Conference The bi-annual Cancer Survivorship Conference is hosted by the Northwell Cancer Institute. The conference is 1/2 day educational wellness seminar focused on the different issues cancer survivors face once completed with treatment. Highlights include a roundtable discussion from specialty physicians along with Nurses and mid-level providers whose practice focus is based on monitoring and assessing longer term side effects and issues related to treatment completion. The conference also includes a patient panel who share their own inspiring experiences.

Cancer Community Connection Program The goal of the Cancer Community Connection Program is to provide evidence-based, culturally informed breast health interventions to increase screening rates among the highest risk communities in our region. We are committed to serving African American, Hispanic, Asian American, foreign-born, undocumented, and uninsured women, and others in need of screening and subsequent diagnostic services if needed. Utilizing best-practice strategies, we continue to leverage outreach, education, and in-depth navigation services. For more information or to schedule services, please call (718) 470- 4165.

Cancer Survivors’ Day Each June, LIJ honors their current and past cancer patients, their families, and caregivers at an annual Cancer Survivors’ Day celebration. Cancer survivors, along with friends, families, and healthcare professionals gather to celebrate their health and share emotions and experiences with other survivors and their families. In 2019, more than 1,200 people attended this event. For more information, please contact us at [email protected].

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Family Planning LIJMC offers a state-funded Family Planning program located in the Ambulatory Care Unit. This program is available to people of all ages, the Family Planning program provides comprehensive reproductive healthcare including birth control counseling, HPV vaccine, testing and treatment for sexually transmitted infections, and testing for HIV. The program accepts both public and private insurances and offers an affordable sliding fee scale program to those with limited financial resources. In addition, assistance with enrollment in insurance such as the Family Planning Benefit program, which covers all family planning costs, is available. The program also supports community health education and provides workshops to community based organizations and schools throughout the area. For appointments, please call (718) 470-5278 and for program inquires please call (718) 470-4034.

Prenatal Program LIJ Prenatal Program offers access to comprehensive prenatal care for pregnant women, including those who do not have proof of citizenship. The program provides full medical and social work, and nutritional services throughout pregnancy, delivery, and the postpartum period. Newborns receive medical coverage for a full year following birth. For more information, please call (516) or (718) 470-4400.

Queens Child Advocacy Center (QCAC) The LIJ partners with the QCAC, a child friendly, fully coordinated, multidisciplinary program dedicated to coordinating and expediting the investigation, prosecution, and delivery of treatment services in cases of child sexual abuse and serious physical abuse, ensuring that victims receive effective and immediate support. The goal of the QCAC is to protect victimized children from further abuse, minimize ongoing trauma, and provide comprehensive rehabilitation services. In addition, the QCAC strives to coordinate care, collect evidence in a child friendly environment, and minimize trauma to the child during the evaluation process. A co-located center for the collection of forensic evidence is also on the premises. For more information, please call (718) 575-1342.

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C-D. Cohen Children’s Medical Center Specific Programs and Services:

Health and Wellness Program The Health and Wellness Program is an opportunity for elementary school students (Kindergarten-6th grades) to learn about introducing healthy behaviors into their everyday life. Students have the opportunity to speak with clinical and non-clinical healthcare professionals from various service lines and specialties including: nutrition and healthy eating, dental hygiene, bike and helmet safety, pedestrian safety, hygiene and hand washing, sun safety, stress reduction and stretching, staying active and fit, bullying prevention and more. The newest segment of this program is G.R.O.W. (Growing Real Opportunities through Wellness) which provides hands-on engagement to improve health for students, staff and teachers. Our team is committed to taking an active role to address obesity, behavioral health and substance abuse as top priorities for our community. The program focuses on the unique health benefits that come from growing plants and impacts the students by helping shift and change unhealthy behaviors that are ingrained in our society while satisfying Northwell Health’s commitment to social responsibility. The students are engaged by planting their own seedling and then nurturing the seedlings to learn the skills needed to grow and harvest. In 2019, more than 8,000 elementary school students participated in the program.

School and Community Based Educational Programs Our experts are available to provide educational programs in schools and our communities. These programs can be tailored to the specific needs of your students, parents and/or community. For more information please email [email protected] or call (631) 449-3277.

Senior Prom Program The Senior Prom Program is designed to address the conversations and issues which most prominently surround prom night. Our experts provide an interactive and informative overview of these concerns, while addressing the needs of both students and parents. At Northwell Health, we know prom is a special occasion everyone has been waiting for and we are here to help make it as enjoyable and safe as possible. This 75 minute program includes: Consent Education with experts from Cohen Children's Medical Center, Peer Pressure and Decision-Making Skills with experts from Cohen Children's Medical Center, North Shore Univesity Hospital, and Southside Hospital and Understanding Drugs and Alcohol with experts from Zucker Hillside Hospital and South Oaks Hospitals. In 2019, more than 3,000 high school seniors participated in this program.

School Principal and Superintendent Program Cohen Children’s Medical Center now holds the opportunity for direct contact with these critical school district stakeholders. Understanding that direction often comes from the top, Community Relations now actively promotes programming and content to this important group via targeted newsletters blasts and direct networking. Dedicated workgroups have also been scheduled bringing in important school administrators and additional community contacts to attend free educational sessions. Suffolk and Nassau County administrators have been informed of our ability to provide educational programs to their districts and willingness to assist their needs. In 2019, over 140 school districts attended these programs.

Prep for Success Program This three hour program is designed to walk each individual student through goal-setting, resume building, interview styles and networking. This program also provides the students with a rewarding mentoring opportunity with our Northwell Health and Community leaders. This event is geared toward students who have been identified by school staff as needing an extra push toward building their career path. This program targets students in low-income communities whose schools have lower than average graduation and college acceptance rates. This program launched in November 2019, in partnership with Southside Hospital, to welcome 40 students of Brentwood and Central Islip School Districts. This program is scheduled to launch in Nassau County in the spring 2020 with a focus on Freeport, Baldwin, Hempstead and Westbury School Districts.

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Cohen Strong Program students, and the landscape of addiction treatment; Part 3: Cohen Children’s Medical Center is dedicated to ending the Opioid overdose prevention, recognition, response and bullying epidemic in New York State. Through our Naloxone rescue. This 90-minute program additionally continued work with Long Island Coalition against Bullying provided CEUs, drug disposal bags, and Naloxone kits. This (LICAB), we have expanded education to school-aged educational program is now offered online to any children grades K-12, their parents and school staff on professional who is interested in changing the way we strategies to end bullying. Additionally, we have discuss opioids and the epidemic surrounding us. This extensively trained our medical providers to recognize, online program covers the same content in the same screen, and assist families who are experiencing bullying. timeline, but can be completed at each individual’s pace To help families understand that our providers are bullying with free Contact Hours will be provided at completion of experts, our Pediatric offices proudly display banners and the session. their staff wear buttons spreading the messaging to stop bullying. In 2019, we hosted our third annual Facebook Live Commerce Plaza on the Cohen Children’s Medical Center page to answer Commerce Plaza is an immersive field trip experience for questions families may have. These have been archived for 5th grade students across Long Island. Bringing in 7,500 future viewing. Our commitment to combating bullying students each year, this culminating experience is a test of will increase throughout 2020 with the introduction of an intensive business and finance curriculum students Cohen Strong - a leadership program to build high school have engaged in for 10 weeks prior to attending. Cohen students into anti-bullying ambassadors in their school. Children’s Medical Center is proud to host a business The leadership program is in collaboration with the Long station within Commerce Plaza, “employing” a Doctor, Island Crisis Center and includes 8 school districts and 40 Nurse, Office Manager, X-Ray Technician, and Medical students from across South Shore Nassau County. These Biller. Students who rotate through this station learn more students are carefully selected students in grades 10-12 than just business and finance skills, but are introduced to who exemplify both the academic and social leadership handwashing, sun safety, smoking cessation, bullying, and skills needed. nutrition topics as well.

School Nurse Education ThinkFirst National Injury Prevention Since 2017, Cohen Children’s Medical Center has worked Program diligently to provide education to school nurses that they Each year millions of children visit emergency departments so desperately need and seek. We’ve recently expanded our for injuries across the United States, most of these injuries educational efforts through two innovative partnerships: can be prevented by making safe decisions. CCMC is the With our partnership with Northwell Health’s Institute for NYC/Long Island Chapter for national Think First, an Nursing (IFN), we have established a robust offering of evidence based educational program with a goal of programs, providing education in both Nassau and Suffolk reducing injury among children, teens and young adults. Counties. Additionally, through our relationship with the Through this curriculum based program, children, teens IFN, we now can offer Contact Hours free of charge to and young adults learn to reduce their risk for injury, nurses who complete our program. This program covers thereby significantly lowering the incidence of injury- topics and trends, from obstacles encountered on a regular related death and disability. The Think First curriculum is basis to serious issues that could put students’ health and implemented in schools across Queens, Nassau, & Suffolk, personal safety at risk including: Managing Food Allergies for grades k-12. To schedule a program please call (516) or in School; Childhood Anxiety, What Can We Do?; Tech for (718) 470-7178 or visit the website at www.thinkfirst.org. Tots Through Teens: Social Media Consequences and Its Effects on Children and Adolescents; How important is the School Nurse for the Student with Urological Issues? Very!; Hagedorn Cleft Palate and Craniofacial Human and Child Sex Trafficking; Handling Anaphylaxis in Center a School Setting; Managing the Care of Students with Cleft lip and/or cleft palate is one of the most common Diabetes and Caring for Seizure Disorders. Additionally, in birth defects in the U.S., affecting approximately one in partnership with SBIRT (Screening Brief Intervention 700 babies. The Hagedorn Cleft Palate and Craniofacial Referral to Treatment), South Oaks Hospital, and Zucker Center provides comprehensive diagnostic, medical, Hillside Hospital, we have introduced “Recovery, Resilience surgical and emotional care to children with facial clefts or and Hope.” This program provided regionally appropriate other malformations and their families. Clinic services, cleft trainings to school nurses throughout the school year to palate bottles, support groups and lectures are provided arm them with the skills they need to: Part 1: free of charge to all patients. For more information, please Understanding the problem—prevalence and stigma; Part visit https://www.northwell.edu/findcare/locations/cleft- 2: Building resiliency, identifying warning signs, talking to palatecraniofacialcenter or call (516) 466-2990.

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Child Life Program Family Resource Center Kohl’s Keeping Kids The Child Life program at CCMC A health library, including books, Healthy Program collaborates with various pamphlets, and internet access is As Americans are experiencing departments to improve children’s available on site at CCMC 24/7. epidemic rates of overweight and and families’ understanding of Family members may search for obesity, resources and tools can hospitalization, illness, injury, and information on their own or utilize empower people to make medical procedures. The Child Life the services of an on-site librarian healthier food choices for Team utilizes innovative who is available during week days themselves, their families, and educational strategies to help to assist them in locating children. Cohen Children’s Medical minimize the psychological appropriate information. For more Center, partnering with Kohl’s trauma illness and injury may information, please call (516) or Keeping Kids Healthy Program, cause. They educate children and (718) 470-3199. uses MyPlate, a national families as well as pediatric educational initiative designed to residents who travel to La help children and families make Romana, Dominican Republic to POWER Kids Childhood obesity is on the rise, healthy food choices and to be provide medical care to children. active every day. CCMC partners For more information, please call affecting more than one-third of all children in this country. CCMC with local schools, Girl Scouts, as (516) or (718) 470-3005. well as community organizations is committed to helping children and adolescents get healthy and to educate children and families Childhood Injury stay that way through the POWER about the importance of healthy Prevention Kids Weight Management eating. For more information, The Injury Prevention program at Program. A medical and support please visit the website CCMC strives to secure the safety program for obese children and http://kohlshealthykidsny.com of our youngest population. This their families, POWER Kids takes a requires a multi-faceted approach multidisciplinary approach to Creating Breastfeeding to identified injury risks, generate treating and guiding those who action to minimize these risks and want to make changes and live a Friendly Communities provide a means to actively healthier life. The mission of this program is to help families meet their infant- protect children from injury. Injury prevention programs are available feeding goals by improving for community organizations, Reach Out and Read breastfeeding education and schools, staff development, The CCMC participates in the support through pregnancy, the community outreach services for national Reach Out and Read postpartum period, and early the general public and program, which promotes early childhood in four underserved professionals. The success of this literacy and school readiness communities on Long Island. program relies heavily on during pediatric exams. Staff also Efforts aim to help reduce racial, collaborative partnerships and advises parents about the ethnic and community disparities stakeholder support throughout importance of reading early and in rates of breastfeeding. the region. These partnerships reading aloud, and volunteers read assist our program to identify and to children while they wait to see address the needs of different the doctor. For more information populations, providing safety regarding donations and education to families and volunteering opportunities, please engaging local communities to call (516) 562-2568. influence change to protect children from injury. In addition to our educational programs, free car seat check events are held monthly for the community and our patients. For more information, please contact (516) or (718) 470-7178.

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Pre-Surgical Orientation and Teaching Survivors Facing Forward Program Survivors Facing Forward is a program designed to meet The CCMC offers an interactive pre-surgical teaching and the complex needs of survivors of childhood cancers from educational program to children who are scheduled to throughout the New York area. The goal of this initiative is have surgery at CCMC. This program includes an to improve survivors’ overall health and quality of life, individualized, preoperative teaching session for patients decrease the effects of complications associated with their and their families. Children and families learn about their cancer treatments, and provide a comfortable, upcoming surgery and hospital experience to alleviate their comprehensive and accessible patient experience. The fears and familiarize them with the environment. Sessions program offers care coordination, education, specialist designed to demystify children’s fear of hospitals are also referrals, psychosocial support and research opportunities. offered in local schools. For more information, please call SurFFs Up!, a quarterly newsletter, is published as part of (516) or (718) 470-3005. Survivors Facing Forward. More than 800 people attended th the 8 Annual Les Nelkin Pediatric Cancer Survivors Day at Northwell Health at Jones Beach Theatre. For more information, please call (718) 470-3151. Family Needs Screening (FAMNEEDS) Program Give Kids a Smile Day In collaboration with the Child Center of New York, Long Island Jewish Medical Center’s Pediatric Dental FAMNEEDS identifies and addresses the health-related Department partners with the Nassau County Dental social needs that many of our patients’ families face Society for “Give Kids a Smile,” a program that focuses including: food insecurity, utility needs, poor quality attention on the epidemic of untreated oral disease among housing, homelessness, lack of health insurance, disadvantaged children. The children are taught the unemployment and social isolation. importance of brushing and the everyday care of their teeth, including good nutrition. In 2019, more than 1,400 Pre-K through 2nd grade children received free dental services, including screenings, an examination, fillings, and a fluoride varnish. Follow up treatment is arranged for children in need of additional services. For more information, please call (516) 227-1112 or (718) 454-8344.

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C-D. Zucker Hillside Hospital Specific Programs and Services:

Consumer Support Network (CSN) The CSN is a socialization program open to psychiatric patients who receive services at ZHH. The focus of the program is to enhance socialization skills and community linkage utilizing a “peer buddy” system and helping members to stay active and involved in group activities. For more information, please call (718) 470-8244.

Behavioral Health College Partnership The Zucker Hillside Hospital’s Behavioral Health College Partnership works with about 60 affiliated colleges and universities to address behavioral health crises on campuses through emergency protocols, enhanced school/hospital communication, and specialized age- appropriate evaluation and treatment. For more information, please call (718) 470-8049. All calls are confidential.

OnTrack NY OnTrack NY is an innovative, unique program for adolescents and young adults through ZHH’s Early Treatment program. The program provides comprehensive multi-disciplinary, evidence based services, including psychiatric treatment, employment and educational support, and family education and support to adolescents and young adults who recently have had unusual thoughts and behaviors. For more information, please call (718) 470-8888.

Ambulatory Psychiatric Rehabilitation Program This Ambulatory Psychiatric Rehabilitation program works collaboratively with the NYS VESID program to afford psychiatrically disabled individuals the opportunity to cultivate a skill and enter or re-enter the workforce. Functional assessments, case management, prevocational and vocational services, and skills training are provided to foster independence and integrate clients into the mainstream community. For more information, please call (718) 264-1789.

Eating Disorders Center The Eating Disorders Center at Northwell Health, the only one of its kind in the New York Metropolitan area, offers a comprehensive, multi- disciplinary approach to the treatment of eating disorders, including outpatient treatment, a day program, and inpatient treatment. The Eating Disorders Center has been designated as a New York State Comprehensive Center for Eating Disorders. For more information, please call (516) 465-3270. To request an appointment, please visit https://www.northwell.edu/find- care/request-an-appointment.

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E. Support Groups

Support groups provide safe and confidential places for members to explore thoughts and feelings related to medical conditions and caregiving, and to share information and resources. The LIJ’s free, ongoing groups include diabetes, Implantable Cardioverter Defibillator (ICD), post-transplant, stroke, laryngectomy, and hearing loss. Oncology support includes groups for cancer survivors and their caregivers, head and neck cancers, prostate cancer, and women living with cancer. The LIJ’s Hearing and Speech Center hosts monthly meetings of the North Shore Chapter of the Hearing Loss Association of America. The Family Planning Program offers a monthly women’s educational and support group. To learn more about support groups at LIJ, please call (718) 470-7794.

The CCMC provides free, ongoing support groups for the community. To learn about support groups offered at CCMC, please call (516) or (718) 470-3124.

The ZHH provides free, ongoing support groups for the community in the following areas: adult caregiving, dementia, National Alliance on Mental Illness (NAMI) Caring and Sharing, NAMI Bipolar Illness, NAMI Anxiety and Depression, NAMI Family to Family, gender variance, and schizophrenia. For more information about dementia and dementia care giving support groups, please call the Geriatric Center at (516) or (718) 470-8140. To learn more about other support groups at ZHH, please call (516) or (718) 470-8100.

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F. Joint Implementation Strategy

Community Served: Queens County NYS DOH Implementation Plan for the following hospitals: LIJ Forest Hills Hospital, LIJ Medical Center Hospital. in coordination with other Health System resources, including other partners, has addressed each significant health need identified through the Queens County CHNA report The CHNA Implementation Strategy was conducted in fulfillment of the requirements of 501(r) of the The Affordable Care Act applicable to a 501(c)(3) hospital organization Priority: Prevent Chronic Diseases Focus Area: Healthy Eating and Food Security; Tobacco Prevention; Physical Activity; Preventative Care and Management Disparities: Focus on low income populations with health disparities Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Forest Hills and LIJ Goal 1.1 Increase access to By December 31, 2021, increase the number of Adopt policies and implement practices to reduce (over) HR Employee Wellness Pledge data; employee wellness program Medical Center healthy and affordable foods employees pledging to complete health risk consumption of sugary drinks by implementing engagement; vending audits; fresh produce access; policy and built and beverages assessments and viewing wellness videos by 10%. By worksite wellness programs including nutrition and environment changes December 31, 2021, increase the number of healthy physical activity interventions as part of a food and beverage vending items by 10%. By comprehensive worksite wellness program. December 31, 2021, increase the number of fresh Components include: Educating and informing through produce access sites for patients, visitors and classes, distributing written information or utilizing employees by 15%. educational software; Conducting activities that target thoughts and social factors to influence behavior change. Examples include individual or group behavioral counseling, skill-building activities, providing rewards, and building support systems among co-workers and family members; and changing physical or organizational structures that reach the entire workforce and make the healthy choice the easy choice. Examples include changing the options in cafeterias or vending machines; providing more opportunities for physical activity; modifying health insurance benefits; or offering memberships to health clubs.

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Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Forest Hills and LIJ Goal 1.3 Increase food security By December 31, 2021, increase inpatient food Integrate one of the Hunger Vital Sign Screening EMR Screening: Food Security Screening rates; Food Insecurity Medical Center security screening by 25% through EMR integration of questions into system inpatient enterprise EMR as part Prevalence; Referrals to providers and Community Resources. Food As screens into provider workflows. of admission workflows, identify food insecure Health(FAH): Food Security Screening rates ; Food Insecurity Prevalence; patients and refer to appropriate health system staff Referrals to hospital providers, On-site FAH CBO Registered Dietitian, By December 31, 2021, increase Food As Health and facilitate and actively support referral to Community CBO ( i.e. Local Food Bank Home Delivery Partner) and Program to 3 sites. community food resources. referrals to Medically Tailored Home Delivery Partner ( i.e. God's Love We Deliver) and Community Food Resources (i.e. local food pantries); Pounds Launch Food As Health Programs which are a hospital- of fresh produce and non-perishables distributed at FAH Center; SNAP community partnership among LI Harvest and Gods applications completed; referrals to non-food related community social Love We Deliver that screens inpatients for food services; Post FAH Engagement Food Security Status, food procurement security and provides onsite emergency food, nutrition and eating behavior changes counseling, SNAP enrollment and community social service navigation in addition to home-based interventions for non-ambulatory patients with nutrition related diagnosis (i.e. diabetes, hypertension, and unintended weight loss). LIJ Medical Center Goal 1.3 Increase food security By December 31, 2021, increase hospital food Cohen Children's Medical Center Kohl's Cares Program Number of school districts, schools and children enrolled; number of donations and rescue by 25% in partnership with support of Island Harvest's Kids Weekend Backpack meals and snacks distributed; impact on local Island Harvest Feeding local food community based organizations. Feeding Program. Suffolk and Nassau County schools America Child Hunger Statistics in areas with increased prevalence of food insecurity partner with Island Harvest and Cohen's Children's Medical Center to implement the program at their school. Children are assessed and referred to the program by the school social worker and each Friday afternoon, students receive our special food packs, free of charge, to take home during the weekend.

LIJ Forest Hill and LIJ Goal 1.3 Increase food security By December 31, 2021, increase employee food drives Establish a partnership with food banks to organize Track # food drives, sites and pounds of food donated; track CBO food Medical Center by 10%. Northwell Health Healthy Food Drives to supply foods partner food insecurity/hunger measures needed for client modified diets utilizing an online CBO portal to improve efficiency, access and evaluation of program.

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Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Medical Goal 1.1 Increase access to By December 31, 2021 support existing and increase Healthy Cohen Children's Medical Center Kohl's Cares Program Healthy Corner Store Initiatives Measures Center healthy and affordable Corner Stores in communities with health disparities and lack in partnership with Cornell Cooperative Extension of foods and beverages of access to affordable health foods by 33%. Suffolk County will support of existing Healthy Corner Stores in Roosevelt and expand initiative to Suffolk County.

LIJ Forest Hill Goal 1.2 Increase skills and By December 31, 2021, partner with Queens Farm Museum to Cohen Children's Medical Center Kohl's Cares Program # Program; # students: knowledge and behavioral outcomes and LIJ Medical knowledge to support provide "Farm to Table” evidence based elementary school in partnership with Queens Farm Museum to provide Center healthy food and beverage curriculum taught at the Queens County Museum Farm to "Farm to Table” evidence based elementary school choices Queens elementary students improve awareness of curriculum taught at the Queens County Museum agriculture, nutrition and intent to increase fruit and vegetable Farm to Queens elementary students. consumption.

LIJ Forest Hill Goal 3.1 Prevent initiation To Increase by 10% the educational activities regarding the Use media and health communications to highlight Amount and type of earned media; amount and type of Northwell and LIJ Medical of tobacco use dangers of tobacco use and vaping in the community to the dangers of tobacco, promote effective tobacco community awareness events and media; change in participant Center prevent youth tobacco use. control policies and reshape social norms. Decrease knowledge/behaviors; policy/legislation created youth use and availability of flavored tobacco products including menthol flavors used in combustible and non-combustible tobacco products and flavored liquids including menthol used in electronic vapor products through community education. LIJ Forest Hill Goal 2.2 Promote school, By December 31, 2021, increase the number of Northwell Northwell Health system-wide Walking Challenges. # Teams; # individuals; # steps/miles; participant platform engagement and LIJ Medical child care and worksite employees engaged in worksite wellness physical activity metrics Center environments that initiatives by 10%. increase physical activity

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Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Medical Goal 2.2 Promote school, By December 31, 2021, to promote childhood physical activity To promote childhood physical activity and increase # School participating, # students participating, student participant Center child care and worksite and increase access to school-based physical activity program, access to school-based physical activity program, physical fitness improvements; # school physical education built environments that increase Northwell Peconic Bay Medical Center and Cohen Children's Northwell Peconic Bay Medical Center and Cohen environments modified physical activity Medical in collaboration with area organizations will increase Children's Medical Center in collaboration with area by 10% the number of Nassau and/or Suffolk County schools organizations provides the national Project Fit America participating in the national Project Fit America (PFA) Program. (PFA) Program to schools in Suffolk County providing grants to install PFA equipment and curriculum in elementary schools on the East End of Long Island. Because of PFA, the students at these schools have shown a significant increase in physical fitness and the schools built physical education environment has been modified. LIJ Forest Hill Goal 2.3 Increase access, for By December 31, 2021, increase in Stepping On falls prevention Deliver community Stepping On Programs. # Programs; # participants and LIJ Medical people of all ages and program focusing on daily strength and balance exercises Center abilities, to indoor and/or delivered by Northwell Health STARS Rehabilitation and outdoor places for physical Northwell Trauma Centers participation by 10%. activity

LIJ Medical Goal 4.2 Increase early By December 31, 2021 increase community access to Evidence-based guideline chronic disease community # Screenings; types of screenings; # screenings in communities with Center detection of cardiovascular community chronic disease screening rates especially in areas screenings, health education and referrals to care. health disparities; # referrals to care disease, diabetes, with increased prevalence of health disparities by 5%. prediabetes and obesity

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Northwell Goal Focus Objectives Interventions Family of Measures Hospital Area

LIJ Forest Hill Goal 3.2 By December 31, 2021, increase provider compliance with 5A’s Assist medical and behavioral health care organizations and provider groups Track # of trainings, sites, participants and policy changes. and LIJ Promote (chart December review) tobacco cessation counseling by 10%. in establishing policies, procedures and workflows to facilitate the delivery of Track Grand Rounds - increase in knowledge & intent to Medical tobacco use By December 31, 2021, increase in volume of electronic medical tobacco dependence treatment, consistent with the Public Health Service change behavior. Track # Protocols integrated into provider Center cessation record for tobacco counseling by 10%. Clinical Practice Guidelines, with a focus on primary care providers providing practice. Track annual provider practice specific EMR tobacco By December 31, 2021, increase in number of tobacco cessation care to low income populations and behavioral health providers. Promote use screening, counseling and referral data. Survey of trained providers’ especially behavioral health providers by 10%. Medicaid and other health plan coverage benefits for tobacco dependence participants’ satisfaction with program, knowledge, and intent counseling and medications. Provide improved access to cessation resources to change practice behavior. Track # of trainings. Track through online programs with Eventbrite registration and reminders, telehealth, online and Eventbrite usage. Track # planning telehealth, phone coaching and EMR cessation referrals. meetings scheduled to discuss curriculum

LIJ Forest Hill Goal 3.1 Prevent By December 31, 2021 prevent the increase in youth combustible Community awareness and education campaigns by the Northwell Center for # Programs; # participants; tobacco and vaping policy changes ; and LIJ initiation of tobacco and vaping rates and promote a reduction in vaping by Tobacco Control (CTC), Staten Island University Hospital, Northern NYS Quitline usage; earned media stats Medical tobacco use community awareness campaigns and education of decision Westchester Hospital, Phelps Hospital and Cohen's Children Medical Center. Center makers.

LIJ Forest Hill Goal 4.3 By December 31, 2021 increase the Northwell Health enterprise Integrate 15 social determinant of health questions into system inpatient #screenings; # unique individuals screened; #/% individuals 1> and LIJ Promote social determinant of health screening and community resource enterprise EMR as part of admission workflows, identify patients with needs positive needs; types and prevalence of needs; types and Medical evidence-based navigation using EMRs and community social service resource bi- and refer to appropriate health system staff and facilitate and actively providers of service referrals Center care to prevent directional referrals by 25%. support referral to community resources. Pilot NOWPOW community social and manage determinants of health resource platform with bi-directional health system chronic diseases and CBO referrals. including asthma, arthritis, cardiovascular disease, diabetes and prediabetes and obesity 28 Northwell Health | Long Island Jewish Medical Center Community Service Plan

Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Medical Center Goal 4.1 Increase cancer screening rates By December 31, 2021 Plainview, Syosset, Southside and Huntington Hospitals offer skin cancer # Sites; # dispensers; # participants; number of screenings; # increase Northwell Health prevention/free sunscreen dispensers/ skin cancer screening in non-clinical positive screenings; # referrals cancer screening by 5% settings in partnership with local parks and recreation departments and through the utilization of other organizations. technology and community and mobile screenings.

LIJ Medical Center Goal 4.1 Increase cancer screening rates Increase program LIJMC will utilize the many available cancer screening resources under the # Women engaged; # screenings, positive screens, education engagement of African guidance of the Cancer Services Program to remove barriers to screening and activities and referrals; # of women engaged from areas with American women and facilitate access to care across the cancer screening continuum of care. health disparities underserved women for education, cancer screening and access to care by December 31, 2021.

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Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Forest Hill and Improve self-management skills for individuals By December 31, 2021, increase the The National Diabetes Prevention Program delivered by # Participants enrolled; # participants completed; aggregate health LIJ Medical Center with Chronic Disease number of participants that enroll and Northwell Health Solutions outcomes: weight loss, HgbA1C complete in the National Diabetes Prevention Program by 5%.

LIJ Forest Hill and Use media such as social media, videos, printed Increase media awareness channels and Northwell Health media channels that provide health Northwell Health media tracking: articles; potential reach. LIJ Medical Center materials (letters, brochures, newsletters) and community reach by 10% by December information on chronic disease management and Northwell Health Newsroom traffic: Avg. Page Views per month. health communications to build public 31, 2021. prevention. Northwell Publications: circulation. Northwell Social Followers: awareness and demand Facebook; LinkedIn; Twitter; Instagram; YouTube

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Community Served: Queens County NYS DOH Implementation Plan for the following hospitals: LIJ Forest Hills Hospital, LIJ Medical Center Hospital in coordination with other Health System resources, including other partners, has addressed each significant health need identified through the Queens County CHNA report The CHNA Implementation Strategy was conducted in fulfillment of the requirements of 501(r) of the The Affordable Care Act applicable to a 501(c)(3) hospital organization Priority: Promote Well-Being and Prevent Mental and Substance Use Disorders Focus Area: Promote Well-Being and Prevent Mental and Substance Use Disorders Disparities: Focus on low income populations with health disparities Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Forest Hill and Goal 1.1: Strengthen opportunities to build By December 31, 2021, increase by 10% the "From the Community For the Community"- a # Applicants, # participants enrolled, # participants completed program, # LIJ Medical Center well-being and resilience across the employees participating in enterprise local healthcare workforce development program. participants hired, # and type of training and employment sites; lifespan hiring initiatives. Committed to improving an individual’s total health, participant career progression this program trains job seekers from communities with health disparities and connects them with entry- level healthcare and social service positions as Community Health Workers (CHW). ABLE BERG - Northwell local hiring initiative for people with Autism Spectrum Disorders; Veteran's Hiring Initiative - Northwell initiative to recruit and hire veterans LIJ Medical Center Goal 1.2 Facilitate supportive By December 31, 2021 increase participants Increase education and awareness with clinicians and Families Consented and Enrolled into Program; Activity Totals to Date: environments that promote respect and in Northwell Health Visits Program by 10%. support staffing in addition to increased Northwell Completed Initial Home Visit; Families Completed 6 month Follow-Up dignity for people of all ages Health Visits staff presence on L&D for direct patient Visit, Cancellations/Withdrawals; Referrals made in-home by Nurse education. Practitioner; Selections of Referral Type; Significant Needs/Risk – Trends; Challenges Identified through Home Visiting; Patient Experience, Quality Assurance Findings

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Northwell Hospital Goal Focus Area Objectives Interventions Family of Measures

LIJ Forest Hill and LIJ Goal 2.2 Prevent opioid By December 31, 2021 increase by 25% the access to and Naloxone Saturation Campaign (NAL-SAT) is available # Trainings; # participants; participant evaluations Medical Center overdose deaths appropriate use of NAL-SAT and MAT in the ED for patients. in all 18 Northwell emergency departments and 5 primary care practices, NAL-SAT is an Opioid Overdose Program which provides an education on prevention, recognition, response and a Naloxone rescue kits free to patients, family friends and staff. Medication for Addiction Treatment (MAT) is currently offered to patients in 1 of the 6 learning laboratories in the health system- 4 emergency departments, 1 primary care practice, and 1 inpatient unit. Medications include those such as Buprenorphine in combination with psychosocial support provided by one of our Northwell Health treatment facilities. LIJ Forest Hills and LIJ Goal 2.2 Prevent opioid By December 31, 2021 increase the number of provider Promote and encourage prescriber education and # Trainings; # participants; participant evaluations; system opioid Medical Center overdose deaths opioid and alternative pain management trainings by 10%. familiarity with opioid prescribing guidelines and prescription data limits as imposed by NYS statutes and regulations through Northwell Opioid Task Force. LIJ Forest Hills and LIJ Goal 2.2 Prevent opioid By December 31, 2021 increase provider SBIRT screening and SBIRT screening and referral process integrated into # Screenings; # and type of referrals; # pts coached by SBIRT Coach; Medical Center overdose deaths community based care substance use referrals by 50%. Northwell enterprise inpatient, emergency Aggregate screening results for substance use types; # patients enrolled in department and ambulatory EMRs and healthcare Project Connect and f-up outcomes provider workflows in 14 hospitals, 16 emergency departments, and 5 primary care practices spanning Northwell’s 6 county service area. Project Connect is a complementary program developed in collaboration with the Central Nassau Guidance & Counseling (CBO) to provide external navigation for patients struggling with substance use. Patients are provided with support and assistance for 120 days following enrollment during an emergency department visit. These programs are part of a 4 layer framework that also includes the SBIRT screening process (foundation) Naloxone Saturation Campaign (NAL-SAT) (layer 2), Medication for Addiction Treatment MAT in ED (layer 3) and Project Connect (layer 4).

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Northwell Goal Focus Area Objectives Interventions Family of Measures Hospital

LIJ Medical Goal 2.4 Reduce the By December 31, 2021 increase participation in programs Strengthening resources for families and caregivers through # Programs;# participants; participant knowledge and behavioral Center prevalence of major which meet the need of patients, their families and Northwell support programs including The Center for Attention outcomes depressive disorders community members as related to program outcome and Learning (CAL) at Lenox Hill Hospital; Staten Island measures. University Hospital SIPPS Behavioral Health Infrastructure Project and Partnership for Community Wellness ;Northern Westchester Reframe Your Perspective Program, Center for Healthy Living and Community Care Team; Phelps Hospital Vitality Program; Northern Westchester Hospital's Center for Healthy Living and Reflect, Respect Rekindle Your Relationships Programs; Phelps Hospital Functional Medicine Program/ Holistic Pain Support Program; Northwell at Home Aging in Place and Senior Navigator Programs; Zucker Hillside Hospital NAMI Programming Partnership and Patient & Family Partnership Council; Southside Hospital's Wellness from Within Series and Long Island Against Domestic Violence Workshops; Mather Hospital's Healthy U Program; Lenox Hill Hospital/MEETH Accessibility Resources for People with Visual Impairments Series; Huntington Hospital YMCA as well as other Northwell support groups.

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Community Served: Queens County NYS DOH Implementation Plan for the following hospitals: LIJ Forest Hills Hospital, LIJ Medical Center Hospital in coordination with other Health System resources, including other partners, has addressed each significant health need identified through the Queens County CHNA report The CHNA Implementation Strategy was conducted in fulfillment of the requirements of 501(r) of the The Affordable Care Act applicable to a 501(c)(3) hospital organization Priority: Promote Healthy Women, Infants and Children Focus Area: Maternal & Women’s Health Disparities: Focus on low income populations with health disparities Northwell Hospital Goal Focus Area Objectives Interventions Family of Measures

LIJ Forest Hills and LIJ Medical Focus Area 1: Maternal & By December 31, 2021, increase the percentage of Breastfeeding Friendly Hospital Initiative Track Baby‐Friendly USA Evaluation Criteria Track # of families provided Center Women's Health newborns being discharged on breastfeeding by 10%. at Staten Island University Hospital, Lenox prenatal breastfeeding education Hill Hospital, Forest Hills Hospital, Long Island Jewish Medical Center, North Shore University Hospital, Southside Hospital, Peconic Bay Medical Center, Phelps Hospital and Northern Westchester Hospital. LIJ Medical Center Focus Area 1: Maternal & By December 31, 2021, increase the utilization of Baby Expand the NYSDOH Pediatric Obesity NYSDOH Pediatric Obesity Prevention: Creating Breastfeeding Friendly Women's Health Cafes by 15%, increase the number of breast feeding Prevention: Creating Breastfeeding Communities tracking data friendly pediatric practices, worksites, community and Friendly Communities that increases daycare sites by 15%. pediatric primary care provider, worksite, daycare and community promotion and support of breastfeeding to prevent pediatric obesity.

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Northwell Health awards and accomplishments

— 2019-2020 Best Hospitals, US News & World Report. Five Northwell Health hospitals achieved national rankings (Huntington Hospital, Lenox Hill Hospital, Long Island Jewish Medical Center, North Shore University Hospital, and Staten Island University Hospital). Three are among the top eight hospitals in New York State (NYS) and the metropolitan area (Lenox Hill, Long Island Jewish Medical Canter and North Shore University Hospital). — In a separate survey of the nation’s best pediatric hospitals, Cohen Children’s Medical Center earned Top 50 national rankings in nine pediatric specialties. — 100 Best Companies to Work For, Fortune. — 100 Best Workplaces for Diversity, recognized for the third consecutive year. The only healthcare provider in New York State to receive this recognition, Fortune. — 150 Top Workplaces in Healthcare, Becker’s Hospital Review. — Top 50 Companies for Diversity, second place ranking nationally and first place in NYS, DiversityInc. — World’s Most Ethical Companies, Northwell Health ranks among 128 companies recognized for exemplifying and advancing corporate citizenship, transparency and the standards of integrity, Ethisphere Institute. — Ambulatory Surgery Center of Excellence in Endovascular and Vascular Surgery, Northwell Health Endovascular Program, Surgical Review Corporation. — Bariatric Surgery Center Accreditation, Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP): Huntington Hospital; Lenox Hill Hospital Long Island Jewish Forest Hills; Mather Hospital; Northern Westchester Hospital; North Shore University Hospital; Peconic Bay Medical Center; Staten Island University Hospital; Syosset Hospital — Carolyn Boone Lewis Equity of Care Award, American Hospital Association. — CEO Cancer Gold Standard Accreditation, CEO Roundtable on Cancer. — Diagnostic Center of Excellence, Imaging Services, American College of Radiology (ACR). — Emergency Communication Nursing Accredited Center of Excellence designation, Northwell Health Clinical Call Center, Board of Accreditation of the International Academies of Emergency Dispatch (IAED). — Epilepsy Center Accreditation, National Association of Epilepsy Centers: Cohen Children’s Medical Center, Comprehensive Epilepsy Center, Pediatric Level 4; North Shore University Hospital, Comprehensive Epilepsy Center, Adult Level 4; Lenox Hill Hospital, Comprehensive Epilepsy Center, Adult, Level 4; Southside Hospital, Epilepsy Monitoring Unit, Adult and Pediatric, Level 3 — Geriatric Emergency Department Accreditation, 17 Northwell Health EDs recognized. First Health System in the nation to receive this recognition, American College of Emergency Physicians (ACEP). — LGBTQ Healthcare Equality- Ranked No. 3 Leader in the US and first in New York State, Human Rights Campaign Foundation Healthcare Equality Index: Twenty Northwell Health hospitals-25 facilities in all-received this designation. — Minimally Invasive Gynecology Network of Excellence, SRC. — Network of Excellence in Robotic Surgery, SRC. — Pinnacle of Excellence, Press Ganey. — Quality Oncology Practice Initiative (QOPI) Program Certification, an affiliate of the American Society of Clinical Oncology (ASCO): Imbert Cancer Center; Monter Cancer Center; Northwell Health Cancer Center at Huntington Hospital; Northwell Health Cancer Center at Phelps Memorial Hospital — Stars of Life, American Ambulance Association. - Northwell Health Center for Emergency Medical Services (CEMS). — Target: BP™ Gold Award and Check. Change. Control. Cholesterol™ Gold Award, Northwell Health Solutions, American Heart Association and American Medical Association. — Verified Trauma Center, American College of Surgeons (ACS): Cohen Children’s Medical Center, Level 1-Pediatrics; North Shore University Hospital, Level 1-Adult; Staten Island University Hospital, Level 1-Adult and Level 2- Pediatrics; Southside Hospital, Level 2-Adult; Huntington Hospital, Level 3-Adult;

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Long Island Jewish Medical Center awards and accomplishments

— Academic Center for Excellence for Minimally Invasive Surgery in Gynecologic Oncology and Gynecology, AIMIS — Academic Comprehensive Cancer Program, ACoS, CoC — Baby-Friendly, USA, World Health Organization and United Nations Children’s Fund — Beacon Award, Silver, Medical ICU and Surgical ICU, AACN — “Best Hospitals,” regionally ranked # 8 in NY, # 8 NY metro area. Nationally ranked in diabetes & endocrinology, ear, nose & throat, gynecology, nephrology, orthopedics, urology. High performing in cancer gastroenterology & GI surgery, geriatrics, pulmonology & lung surgery. U.S. News & World Report (2019-20) — Center for Excellence for Transcarotid Arterial Revascularization (TCAR), Silk Road Medical — Center of Excellence in Robotic Surgery, SRC — Diagnostic Imaging Center of Excellence, Designated Lung Cancer Screening Center, ACR — DSC for Advanced Inpatient Diabetes, TJC — DSC for Advanced Palliative Care, TJC — DSC for Joint Replacement-Hip, Joint Replacement Knee, TJC — “HealthCare’s Most Wired” Recognition, CHIME — Magnet® Designation for Nursing Excellence, ANCC — Minimally Invasive Gynecology Center of Excellence, SRC, AAGL — National Accreditation Program for Breast Centers, ACS — National Hospital Organ Donation Campaign-Gold Recognition, HRSA — Nurses Improving Care for Healthsystem Elders (NICHE) designation, NICHE — Stroke Gold Plus Recognition, Get With The Guidelines-Stroke, AHA — Target: Stroke Honor Roll-Elite, Get With The Guidelines-Stroke, AHA

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Steven and Alexandra Cohen Children’s awards and accomplishments

— “America’s Best Children’s Hospitals,” one of the top 50 children’s hospitals in the country, nationally ranked in nine out of 10 pediatric specialties: cancer, diabetes & endocrinology, gastroenterology & gastrointestinal surgery, neonatology, nephrology, neurology & neurosurgery, orthopedics, pulmonology & lung surgery and urology, US News and World Report (2019-20) — Silver Beacon Award for Excellence – Pediatric Intensive Care Unit, AACN — Center of Excellence Gold designation for extracorporeal membrane oxygenation (ECMO), Extracorporeal Life Support Organization — Magnet® Designation for Nursing Excellence, ANCC — National Hospital Organ Donation Campaign-Gold Recognition, HRSA — Patient Excellence Award, Ambulatory Surgery Unit and Pre-Surgical Testing, Press Ganey — Regional Quality and Safety Leader, NYS Solutions for Patient Safety

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Zucker Hillside Hospital awards and accomplishments

— Nurses Improving Care for Healthsystem Elders (NICHE) designation, NICHE — Pioneer Award for Perinatal Psychiatry Services, Postpartum Resource Center of New York — Recovery After an Initial Schizophrenia Episode (RAISE), National Institute of Mental Health — Using Care Managers and Technology to Improve the Care of Patients with Schizophrenia —three-year grant, CMS

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Michael A. Epstein Chairman, Board of Trustees Northwell Health

Michael J. Dowling President and CEO Northwell Health

Jason Naidich, MD, MBA Senior Vice President and Regional Executive Director, Eastern Region

Michael H. Goldberg Executive Director Long Island Jewish Medical Center

Charles Schleien, MD Executive Director Steven and Alexandra Cohen Children’s Medical Center of New York

Carolyn Sweetapple Executive Director Zucker Hillside Hospital

This report was prepared by Community Relations. For more information, please call (631) 396-6700.

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