The Junction Neighbourhood Centre Shop 2, 669-673 Anzac Parade, Maroubra Junction 2035 Ph: 9349 8200

Crisis Assistance

• Emergency Aid & Food

• Financial Counselling & Advice

• Emergency Accommodation Lines

This list is updated yearly by The Junction Neighbourhood Centre.

Any corrections please contact 9349 8200. Last updated Feb 2011

This listed information is specific to Eastern Suburbs and CBD

The Junction Neighbourhood Centre Crisis Assistance List. 2 Emergency Aid & Food Organisation Type of Assistance Hours Anglicare Emergency Relief: Mon-Fri 9am-4.30pm Community Care Centre Food vouchers/parcels when Phone for appointments- 60 Wairoa Ave, available, electricity bills, water Emergency Relief rates, gas bills and phone bills. Ph: 8362 3700 Referrals for PHAMS Playgroup: Wed 10-12 (Personal Helpers & Mentors, supports people with mental health diagnosis)

Asylum Seekers Centre of Casework and referral for: Phone 9361 5606 for NSW counselling, health care, legal appointment with caseworker, advice, emergency financial Mon to Thurs between 9am- 5pm 38 Nobbs St, Surry Hills assistance and accommodation, *For Interpreter Ph: 131 450* TAFE enrolment, job seeking Ph: 9361 5606 Priority given if homeless, have assistance and centre activities no visa, high level of physical/ [email protected] mental needs or have children

(Chapel By The Sea) Meals, clothing assistance and Hours Monday-Friday 8am-4pm counselling, laundry and shower Free Breakfast 8-8.30 am Norman Andrews House facilities. Art Therapy: Wed 1pm 77 Roscoe St, Bondi Beach Free Lunch 12 noon Music- Tues 12.30 and 3.30, Ph: 9130 5749 Wed 9.30am

Come in Centre (Catholic) 14-25 year olds only Lunch for young people in crisis :

461-463 Oxford St, Paddington Food, Counselling, case-work, Monday, Wednesday, Thursday: laundry and shower facilities. 12am-3pm, Friday: 1.45pm-4pm Ph: 9331 2691 TAFE OTEN courses available Office hours 9-6pm ( appt only) Centre Closed Public Holidays

Department of Housing Emergency accommodation, Housing Assistance financial assistance RentStart, Usual Hours: 8.30am-4.30pm Level 7, 832 Anzac Pde, Maroubra specialist assistance for aid and Mondays, Tuesdays, Thursdays Maroubra Ph: 9314 4099 counselling. Coogee Ph: 9314 4060 and Fridays. South Coogee Ph: 83838999 Call first for eligibility Wednesdays: 1-4.30pm (Part-time) ( based on income & needs) Bondi Ph: 9314 4055 Closed Public Holidays

Hare Krishna Mobile Van Free Meals outside The Hub Mon-Fri 6pm-7.30pm ‘Food For Life’ (opposite Newtown Station)

Outside The Hub in Newtown

Ph: 9959 4558 Mb: 0404 187 390

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Organisation Type of Assistance Hours Hopestreet Urban Community aid and Backshed Café Compassion emergency assistance. Long ($1 meals) and Op Shop term accommodation for men. Tom Uren Place, 91 Forbes St Gambling counselling services. Monday-Friday: 10am-3pm Indigenous Community Sun: 9am street breakfast Ph: 9358 2388 Worker Free Meal/Service

Matthew Talbot Hostel Men 21 years+ only Free Breakfast: 7.15am (S.V.D.P) Homeless Aid, Housing & Free Lunch: 12.30pm Clothing Assistance Free Dinner: 4.45pm 22 Talbot Lane, Woolloomooloo Free Counselling: Fri & Clothing assistance Mon, Wed, Fri Ph: 9357 1533 www.vinnies.org.au Sun 10-1pm 10-11.30 am.

Ozanam Learning Centre Ozanam-Males and females 9am to 4pm, Monday to Friday, except Matthew Talbot(S.V.D.P) Computer, ESL, hospitality, living on Public Holidays. skills, cooking, communication & 99 Forbes St, Woolloomooloo budgeting, health promotion eg: alcohol and other drugs, mental Ph: 9358 8124 www.vinnies.org.au health issues, music, art, pottery or painting

Mission Australia Centre Men 18 years+ only Open for aid 24 hours Crisis Accommodation Mission Beat: 1800 306 461 19 Denham St, Surry Hills (max 3 months) also available Ph: 9356 0600 Males and Females Cooinda Centre Training, eg: computer, music, fitness & Professional services, eg:

dental, chiropractic, health, Centrelink advice

Mudgin-Gal Aboriginal Services for Indigenous Monday-Friday 9am-5pm Corporation women & children. Drop-in, (closed at lunch time) Court support, counselling, 231 Abercrombie St, Chippendale domestic violence help, crisis accommodation, drug/ alcohol Ph:9319 2613 info & family planning. [email protected] Laundry, kitchen, clothing pool, office facilities

St Canice’s Church (Catholic) Free Lunch 7 Days: 11am-1pm 28 Roslyn St, Kings Cross Sat/Sun Hot Meals Ph:9358 5229

St Constantine & Helen All Welcome Monday-Friday ( Greek Orthodox) Monday-Friday Free Lunch 12-2pm 378 King St Newtown (closed during church services) Ph: 9519 7868

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Organisation Type of Assistance Hours for Aid or Food St Johns Anglican Church Community assistance Drop in Centre: Wed-Sat Financial Counselling & Legal 8pm-11.30pm, Sun 7.30pm-10pm 120 Darlinghurst Rd, Darlinghurst Assistance by appointment Legal Assistance by appointment: only Ph:9360 6844 Mon 6.30pm-7pm, Connected to Anglicare: 8362 3700 Drop in Centre Tues 12 noon-3.30pm

St Michaels Anglican Church Free Hot Breakfast Sundays 8-8.45am:

200 Albion St, Surry Hills

Ph:96984226 Mb: 0414 969841

St Vincent de Paul Welfare Emergency assistance Visit for appointment Centre Maroubra Welfare, food, furniture, Monday to Friday: Suite 1/181-191 Maroubra Rd, clothing assistance and 10am-12noon & 1pm-3pm Maroubra (entrance Ferguson St) financial/ budget counselling. Areas covered include, South East Ph:9344 9634 Centrelink Income Statement required La Perouse to Kensington Op shop: 785 Anzac Pde, Maroubra Closed: Public Holidays

St Vincent de Paul Waverley Budget counselling, food par- Phone for appointment cels and referrals, emergency Mon to Fri: Ground Floor, 332-342 Oxford St, aid via home visit Bondi Junction Centrelink Income Statement 10am-1pm and 1.30-3pm Ph: 9387 5614 required

Sydney Multicultural & Material Assistance These services are available Community Services Programme: EAPA vouchers for people of culturally and to assist disadvantaged people linguistically diverse (CALD) 3 General Bridges Crescent in financial crisis with backgrounds 2032 difficulty paying rent, phone, Monday – Friday water, gas & or electricity Ph: 9663 3922 8.30-5pm Email: [email protected] Emergency Relief Programme: assists migrants and refugees in financial crisis to deal with their immediate situation.

The Salvation Army Emergency Assistance Only Business hours are:

100 Boyce Rd, Maroubra Food vouchers and general Mondays, Wednesdays & Fridays welfare assistance 9.30am-12noon & 1pm-3pm Ph: 9314 2166 Financial Counselling Closed Public Holidays (For counselling: Salvo Care Line 7days 24hrs Ph:9331 6000) Centrelink Income Statement required for assistance.

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Organisation Type of Assistance Hours for Aid or Food The Salvation Army Homeless Persons Welcome Monday to Friday Street Level Café Welfare Assistance: food, Café hours: Mon-Friday: 12noon- 339 Crown St, Surry Hills clothing, assistance with bills & 1.30pm (Derby Lane off Albion) social support for city clients Fri night church dinner: 5.30pm (Centrelink Income Statement Ph: 9360 1000 or Ph: 9380 2882 may be required for services) (via red door on 339 Crown St)

Street Level Café $1 Meals or free with Centrelink ID

The Salvation Army Welfare assistance Open: Mon – Friday: 9am-2pm (Waterloo Community Centre) Opportunity shop Mon-Fri: Lunch 12 noon $4 Cnr Cope & Phillip St, Redfern 9am-2pm Friday Market Day Sausage Sizzle: Ph: 9698 3586 Optometrist every 3rd Thurs, $2 1.30-3 pm by appointment only

Alcoholics Anonymous meetings Tuesdays 3pm

The Station Homeless persons 21 years + Drop-in Centre: Drop-in Centre Mon-Fri: 7.30am-4pm 82 Erskine St Shower/Laundry facilities (Shower/Laundry until 12.30 am) Cnr Clarence & Erskine Wynyard, City Legal assistance (drop-in): Mon Free Lunch : 12.30noon 10-12 noon Ph: 9299 2252 Closed: Public Holidays. Medical Doctor (drop-in): Wed

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Uniting Church-… Free meals and hot drink Free Meal: ‘Newtown Mission’ All Welcome Tues, Wed, Fri: 1-3pm 280A King St, Newtown ( Children must be supervised) Free Dinner Thurs 6-7.30 pm Ph: 9519 9000 Free Legal Service: [email protected] ‘Homeless Persons Legal Service’ . Fridays from 1.30 -2.30pm (no appointment needed)

Wayside Chapel Emergency clothing, Mon-Fri: 9am-8pm opportunity shop, Sat & Sun: 9am-5pm 29 Hughs St, Potts Point free counselling, youth drop-in Ph: 9358 6577 centre, shower facilities Closed Public Holidays Main meals $2-$2.50 Coffee and tea: 50 cents

5 The Junction Neighbourhood Centre Crisis Assistance List. 6 Financial Counselling & Advice If you have debts that are becoming overwhelming, you need to take action. The following services offer support and information on how to best get through a debt problem. Organisation Type of Assistance Hours for Assistance

Centrelink Financial Information Centrelink phone lines: Service (FIS): free, Monday to Friday 8am-5pm. Information about whether you are independent financial Employment Service: 132 850 entitled to: Rent Assistance, information. To find out about Family assistance : 13 6150 Crisis Payments or FIS and FIS seminars Youth allowance: 132 490 Financial Case Management Ph: 13 63 57 Retirement: 132 300 Disabilities, sickness and carers: www.centrelink.gov.au 13 2717

Chamber Registrars Help with court documents. Monday - Friday

Waverly Court, 151 Bronte Rd 9am - 4.30

Ph: 9367 1900 Closed between 1 and 2pm

The Consumer Credit Legal A community legal centre that Legal Advice: Centre gives free telephone financial Mon-Fri 9.30-4.30pm counselling, referral and legal Ph:9212 4111 or 1800 808 488 advice to individuals on credit, Note: the website is informative www.cclcnsw.org.au debt and banking issues. and has a useful fact sheets and links to other services

Credit & Debt Hotline Free telephone hotline for Monday - Friday 9.30am-4.30pm advice with debt & banking Ph: 1800 808 488 problems and a referral service for people in financial crisis.

Creditline Financial Counsellors assist Creditline books appointments with debt problems by provid- up to two weeks in advance Level 7, 133 Castlereagh St, Sydney ing information, advice and ne- Ph: 9263 5577 gotiation with creditors. Ph: 9263 5577 Creditline is at The Previous clients ph: John Junction Neighbourhood 9263 5527 Centre on Fridays Monday or Wednesday

Energy and Water Help for electricity, gas & water Customer assistance Ombudsman (hardship) programmes: Can include: disconnections, Ph: 1800 246 545 Country Energy-Country Support : difficulty paying, disputes, 132 356 Fax: 1800 812 291 quality of supply, marketing Integral Energy-Inpower : and customer service issues. 131 002 Email: [email protected] Energy Australia-Energy Assist : Free service (mobile phones 1300 723 492 A.G.L-Staying Connected : may have charges, let them 131 245 know and they will return call) Origin– Customer Advocacy : 132 461

6 The Junction Neighbourhood Centre Crisis Assistance List. 7 Organisation Type of Assistance Hours for Assistance Kingsford Legal Centre Kingsford Legal Centre is a Monday - Friday 9am-5pm(Closed ‘Community Legal Centre’ between 1-2pm for lunch) The Law Building, building F8-003 University of NSW, Kensington free legal information: which Ring KLC for Appointments, can include credit/debt, AVOs, (possible Evening Ph: 9385 9566 employment discrimination, Appointments Tues– Thurs) victims compensation and (KLC also makes appointments for neighbourhood disputes The JNC at Maroubra Thursdays)

Legal Aid Free 20 minute interview for You can make an appointment credit & debt advice. Legal Aid by calling Legal Aid Office during Head Office, 323 Castlereagh St, may pay for a lawyer if: office hours Sydney - the dispute is over $3000 Ph: 9219 5000 -the debt is a consumer debt Law Access NSW Legal Helpline -you meet the means test Ph: 1300 888 529 -your case is likely to succeed

Moneycare Service Financial Counselling Book appointments up to two (Salvation Army) weeks in advance. Proof of income and debts may Foster House, 5 Mary St Surry Hills be required

Ph. (02) 8218 1244

No Interest Loans Scheme NILS provides credit for people For low income earners eligible for (NILS) on low incomes for essential a Health Care Card. household items. Church in the Market Place, To make and appointment, ring Loans are available for general 400 Oxford Mall, Cnr Newland St, living expenses or bills. 9387 2300. Bondi Junction Processing loans may take up to Phone lines open Tuesdays for Ph:9387 2300 3 weeks with repayment approx. appointments on Wednesdays. www.nilsnsw.org.au 12-18 months.

Step Up Loans Low interest loan for people on For low income earners eligible for low incomes to purchase house- a Health Care Card. Joy Ng, Rosemount Good Shepherd hold goods & services from Youth and Family Services $800 to $3000 for terms up to To make and appointment, ring 3 years. Terms and repayments 440 Marrickville Rd, Marrickville 9387 2300. are set at what the borrower can Ph:8571 7800 afford. Phone lines open Tuesdays for [email protected] Loans are not for debts, fines, appointments on Wednesdays. gifts, bills or cash.

Local Maroubra Services: Speak to an emergency relief Weekdays via appointment only St Vincent de Paul worker for a referral to: See Page 4: for details of hours/ 1/181-191 Maroubra Rd, Maroubra financial & or budget days and areas of operation Ph:9344 9634 counselling.

The Salvation Army Centrelink Income Statement required 100 Boyce Rd, Maroubra Ph: 9314 2166

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Emergency Telephone Support Lifeline

Lifeline Counselling service with 24 hours/7 days information about support Ph: 131 114 services. Telephone counsellors trained to offer emotional http://www.lifeline.org.au support in times of crisis.

Emergency Accommodation Lines

Organisation Type of Assistance Hours for Assistance Homeless Person’s Telephone info and referral for 7 days Information Centre homeless people, or those at risk of homelessness seeking 9am to 10pm Ph: 1800 234 566 or 02 9265 9081 immediate accommodation and Fax: 02 9265 9639 support services

After Hours Temporary Department of Housing Monday to Friday: Accommodation Line phone line for people who need 4.30pm to 10pm help for shelter that night. Ph: 1800 152 152 Accommodation is booked until Saturday, Sunday and the next working day. Public Holidays: 10am-10pm

ACHA, Assistance with Care Help for frail, low income older Monday to Friday: and Housing for the Aged people who are renting, in 8.30am to 4.30pm insecure housing or homeless, Randwick to Botany Area to remain in the community. Support accessing housing or ACHA Coordinator community care specific to Anglican Retirement Villages needs. PO Box 6052 Alexandria NSW 2015 Ph: (02) 9700 7714

Department of Community Trained caseworkers, refuge 24 hours/7 days Services Domestic Violence referrals, AVO’s, other support Other useful numbers: Line and counselling on domestic violence. Rape Crisis Centre : 1800 424 017 Ph: 1800 656 463 Domestic Violence Advocacy : 1800 810 784 Victim’s Services : 1800 633 063

Y.E.A.L, Youth Emergency Y.E.A.L is for young people Young people (12-25) can have Accommodation Line and their caseworkers seeking support via the Homeless Youth suitable accommodation and Support worker. (02) 9318 1531 or 1800 424 830 support for them. If under 16 you can also phone Monday - Friday : 10.00am-4pm DOCs helpline 132 111 Online Crisis Accommodation, Skype live chat with Youth http://www.yaa.com.au Support Worker

The Junction Neighbourhood Centre does not accept any liability for any injury, loss or damage incurred by use of or reliance on, the information contained within this list.

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