® ®
NETWORK SERVICES AUGUST 2004 KV221A KV421A ServShare II USER GUIDE
5V 1 2 3 4 PWR 1 2 3 4 5 6 7 8 ON 1.5A OPTIONS COMPUTER Indoor use only
CUSTOMER Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: [email protected] Contents Installation andOperation Welcome What’s inthebox Typical ServShareIIapplications Introduction Operation Connections Mounting What youmayadditionallyneed ServShare IIfeatures-frontandrear Video boostfeature Resetting ServShareII ServShare IIindicators User arbitrationandkeyboardindicators Power supply(useisoptional) Keyboards, videomonitorsandmice Host computerorKVMswitch Cable lengths Resource sharer/contender Square matrix Video splitter Do Ineedtousethepowersupply? ...... 9 8 6 6 5 5 4 3 2 9 9 9 9 8 7 7 6 3 3 3 Special configuration Index Further information Normas OficialesMexicanas(NOM) Certification noticeforequipmentusedinCanada Using configurationoptions Safety information Radio FrequencyEnergy Black Boxsubsidiarycontactdetails Getting assistance ServShare IIsoftwareupgrade Hot pluggingandmouserestoration Configuration switches Stage B-Createastartupdisketteandcopyfilestoit Stage A-Downloadtheupgradefile and reboot Stage C-PlacetheServShareIIinupgrademode Which restoresettingdoIuse? Miscellaneous functions Mouse speedtimingadjustment Hotkey combinations Instrucciones deseguridad ...... 18 18 17 17 16 15 15 14 14 13 13 12 12 11 11 11 11 10
1 ® HT Welcome Introduction easy connectiontohostsystemsandperipheralsalike. ServShare IIusesstandard connectorsthroughout forquickand handy whenspare powersocketsare notcloseathand. power supplyisoptionalformostapplications.Thiscanbe Thanks tosmartpowercontrol, theuseofsuppliedexternal option toensure thatpicture qualityremains crisp. up to30m)are required, ServShare IIfeatures avideoboost 1900 x1440(withstandard cables).Whenlongcableruns(of support veryhighscreen resolutions of1600x1280andeven ServShare IIsupportsawide280MHz matrix many userstoconnectwithdifferent systems( similar unitsandKVMswitches,provide theopportunityfor a KVMswitch( video displays( it isconnected,theServShare IIcanbeusedtodriveupfour allowing twoormore userstoshare resources. Dependinghow The BlackBoxServShare IIprovides aflexiblemethodfor ). video splitting resource sharing ), allowuptofourusersaccess ) or, inconjunctionwithother bandwidth thatcan square
User
1 relinquishes control twosecondsaftertheirlastkeypushormousemovement. can takecontrol ofthehost,providing itisnotbeingusedbyoneoftheothers.Auser Up tofouruserscansimultaneouslyviewtheoutputfrom thehostsystem.Anyofusers Up tofourusersservedonafirstcomebasis systems. host systemor, viaaKVMswitch,tomany ServShare IIcanjustaseasilyconnecttoasingle One hostormany 1.5A 5V
User ON 1 Indoor 8 7 6 5 4 3 2 OPTIONS
2 use onl y OR COMPUTER Main KVMconnection
User 4 3 2 1
3 KVM switch PWR host system. keyboard connectionofthe can alsobederivedfrom the use isoptionalbecausepower a powersupply, however, its ServShare IIissuppliedwith Power isoptional
User
4
2 ® Typical ServShare IIapplications Square matrix Video splitter The flexibilityandadaptabilityoftheServShare IIbecomesclearwhenyousee particular systemisalready inuse. to indicateclearlyauser when a with theServSwitchQuadro boxes The ServShare IIunitscommunicate access asystemoftheirchoice. redundancy thateveryonecan Quadro, ensures sufficient switches, suchastheServSwitch of ServShare IIandsuitableKVM systems. Acleverarrangement users simultaneousaccesstoany This applicationpermitsmultiple remote monitors. cable runsto making long assists when boost feature video internal locations. The video tomultiple high quality way todistribute A quickandeasy some ofitstypicaluses. both Each ServShare IIconnectsto ServSwitch Quadro units 1A 5V ON 1 Indoor 8 7 6 5 4 3 2 OPTIONS User use only
1 COMPUTER 1A 5V 2 1 ON 1 Indoor 2 OPTIONS 7 6 5 4 3 use only PW 8 R COMPUTER 1 4 3 2 PW R 1A 5V ON 1 Indoor 8 7 6 5 4 3 2 OPTIONS User use onl y
ServSwitch Quadro 2 COMPUTER (KV6416F 2 1 PW R A-R2) 1A 5V ON 1 Indoor 2 OPTIONS
7 6 5 4 3 User us o e nl y 8
3 COMPUTER 2 1 PW R 1A 5V ON 1 Indoo 2 OPTIONS
8 7 6 5 4 3 User u r se only
4 COMPUTER 2 1 Resource sharer/contender PW R information isvital. floor systemswhere shared from different desks;trading general servermanagement users. Typical applicationsinclude be shared betweenuptofour Allows commonresources to 1A 5V ON 1 Indoor 7 6 5 4 3 2 OPTIONS User use only 8
5 COMPUTER 2 1 PW R 1A 5V ON 1 Indoo 7 6 5 4 3 2 OPTION User u r se only S 8 ServSwitch Quadro 6 COMPUTER (KV6416F 2 1 PW R A-R2) 1A 5V ServSwitch Duo ON 1 Indoor 7 6 5 4 3 2 OPTIONS
User (KV6116F use only 8
7 1A 5V COMPUTER ON 1 Indoor 8 7 6 5 4 3 2 OPTIONS use only 2 1 COMPUTER PW R A-R2) 4 3 2 1 PW R 1A 5V ON 1 Indoor 2 OPTIONS
8 7 6 5 4 3 User us o e nl y
8 COMPUTE R 2 1 PW R
3 ® ServShare II supply Power socket 1.5A supply Power socket 1.5A 5V 5V Front version view-4port (KV421A) Front version view-2port (KV221A) ServShare IIisavailableintwo portandfourversions.Bothversionsoffer compact casings,straightforward connectionsandreliable operation. ON Configuration ON Configuration 1 Indoor 1 Indoor 8 7 6 5 4 3 2 8 7 6 5 4 3 2 OPTIONS OPTIONS switches switches use use only only features -front andrear Connections KVM switch Connections KVM switch system or system or COMPUTER COMPUTER to host to host 4 3 2 1 2 1 power supply power supply Channel and Channel and indicators indicators PWR PWR Rear version view-2port (KV221A) Rear version view-4port (KV421A) fourth (upper) user consoles user console Connections Connections (lower) and to second to second to first (lower) Connections Connections (upper) user to firstuser and third consoles console
4 ®
What’s
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VIDEO SOURCE VIDEO
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1 KVM CONSOLES / DISPLA / CONSOLES KVM
power cord plus appropriate (PS649-R2) Power supply 1
2
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4
PWR
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B
LACK BOX
rubber feet Four Self-adhesive
® 2 4 port(KV421A)> < 2port(KV221A) ServShare IIunit: or
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4 2 What you mayadditionallyneed (part number:FA212) PS/2 to technical supportfordetails. eight KV421Aunitsina19inchrack-please contact BlackBox Rack mountoptionsare availabletofitupsixteenKV221Aor Rack mountunit AT-style keyboard converter EHN428-0035 EHN428-0016 EHN428-0006 Part numbers: keyboard andmouse. that useaUSBporttoconnecttheir Required toconnectwithcomputers PS/2 to EHN429-0035 EHN429-0016 EHN429-0006 Part numbers: their keyboard andmouse. that useamini-DINporttoconnect Required toconnectSuncomputers PS/2 to EHN409-0020 EHN409-0010 EHN409-0005 Part numbers: distance from theServShare II. console whentheyare placedsome One setperconnectedKVM Extension EHN408-0020 EHN408-0010 EHN408-0005 Part numbers: One setperconnectedcomputer. PS/2 USB flash Sun flash cables 6feetinlength cables 6feetinlength 35 feetinlength 16 feetinlength 35 feetinlength 16 feetinlength cables cables 5feetinlength 5feetinlength 20 feetinlength 10 feetinlength 20 feetinlength 10 feetinlength
5 ® HT Installation andOperation Mounting ServShare IIoffers twomainmountingmethods: • •
or uptosixteen2-portServShare IIunits. Optional rackmountassemblytoholdupeight4-portServShar Supplied fourself-adhesiverubberfeet e IIunits Connections Cable lengths
Installation oftheServShare IIinvolvesanumberofbasicconnectionstosomeor signal boost(switch2) remains sharpoverlongerdistances.See The ServShare IIalsofeatures avideoboostfeature toensure thatpicture quality while higherresolutions ofupto1900x1440maybeusedwithshorterlinks. resolutionsVideo ofupto1600x1280are supportedonlongercablelengths be usedforgivensituationsare summarizedbelow. the systemanduserconsoleorKVMswitch.Thelengthsofcablesthatcan this meansthatyoucanuserelatively longcablelinksbetweentheServShare II, degradation. Whenusedinconjunctionwiththeaccompanyingpowersupply The ServShare IIuseshighqualitypowered circuitry toprevent signal all ofthefollowingitems: ServShare II)does not exceed105ft (32m). up to98ft(30m) long provided theoverallcable run(i.e.includingthecableon theothersideof ** Forvideoonly applications(i.e.withoutkeyboard ormouse),any‘videoonly’ linkcablemaybe with KVMswitches). * Cablelengthscanbeincreased to16ft(5m)whenusedin square matrixformation(in conjunction Note: Thetotalcablelength(from systemthrough toconsole)shouldnotexceed98ft(30m). ServShare IItoSystem ServShare IItoConsole • • • Cable position
Power supply(useisoptional) Keyboards, videomonitorsandmice Host computerorKVMswitch
1A 5V formore information. ON 1 Indoor 8 7 6 5 4 3 2 OPTIONS use onl y COMPUTER 4 3 2 1 PW R power supply Used without 6.5ft (2m)* 6.5ft (2m) Configuration switches- Video
power supply 65ft (20m)** 32ft (10m)** Used with ,
6 ® Host computerorKVMswitch port keyboard From of hostsviaoneormore KVM switches. The ServShare IIcaneither connectdirectly toasinglehostcomputerorrange To connectahostcomputerorKVMswitch From video port 3 2 1
ServShare II. sockets, collectively labelled as‘COMPUTER’, on the front panel of the Connect the plugs at the other end of the PS/2 cable set to the corresponding mouse socketsofthecomputerorKVMswitch. Connect theplugsatoneendofaPS/2cablesettokeyboard, videoand restoration a ‘Hotplug’procedureisavailable–seethe (Note: Ifitisnotpossibletoswitchoffdevicespriorconnection,then connected. Ensure thatpowerisdisconnectedfrom thecomputerorKVMswitchtobe
Mouse Keyboard Monitor (video) From mouse port
sectionformoredetails).
1.5A 5V
Indoor useonl ON
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OPTIONS
2 3
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7 8 or
COMPUTER Hot pluggingandmouse
Mid green Purple Blue
1
2
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4 PWR Keyboards, videomonitorsandmice keyboard From From video monitor used asavideosplitter, usuallyonlythevideoconnectionsare utilized. all connectorsofeachportneedtobeused.Forinstance,whenServShar The portscanbeconnectedandusedinanyorder (seenote2below),andnot mouse connection. ServShare IImodel)andeach accommodatesakeyboard, videomonitorand The rear panelprovides setsofports(eithertwoorfour, dependingonthe To connectakeyboard, videomonitorandmouse monitors, itisadvantageoustoplaceonethatsupportsDDCatport1. format) byinterrogatingthemonitoratport1.Ifyouareusingamixtureof capabilities ofconnectedmonitors(usingthe IIattemptstogaininformationaboutthe Note 2:Atpoweron,ServShare connected totheCPU/computerportsofsuitableKVMswitches. Note 1:Insquarematrixconfigurations,theserearpanelportswouldbe additionally need distance away, thenanextendercableshouldbeused.See monitor andmousecanbeconnecteddirectly. Whenauserwillbeplacedsome Where auserwillbesituatedclosetotheServShare II,thekeyboard, video 2 1
ServShare II. of onetheports(labelledbetween1and4)atrear panelofthe Connect thekeyboard, videomonitorandmouseplugstothesockets lengths usesuitableextendercables(seeWhatyoumayadditionallyneed). location. Where thedistancetoServShare IIisgreater thanthecable Position asuitablekeyboard, videomonitorandmouseintherequired From mouse forpartnumbers. Display DataChannel[DDC] What youmay e IIis
7 ® Power supply(useisoptional) specific IECpowercord. There isnoon/off switchsooperationbeginsassoon as The ServShare IIissupplied withapowersupplyandanappropriate country- To connectthepowersupply selection (switch1) panel downtoitsONposition.See IMPORTANT: IfthepowersupplywillNOTbeused,clickswitch1onfront purely from thehostsystemorKVMswitch.Seeoppositeformore information. standard lengthcablesare used),itisusuallypossibletopowertheServShare II up tofourstandard keyboards andmiceare connectedtotheServShare II(and its powerfrom thekeyboard portofthehostsystemorKVMswitch.Where The useofthepowersupplyisoptionalbecauseServShare IIcanalsoderive the powersupplyisconnected. 3 2 1
Connect thepowercord toanearbymainsupplysocket. the socketofpowersupply. Connect theIECconnector of thesuppliedcountry-specificpowercord to the powersocketonfront paneloftheServShare II. Connect thelowvoltageoutputconnectorfrom thepowersupplyunitto formoreinformation).
Configuration switches-Powersource
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7 8 ServShare IIwith,orwithoutthepowersupply: The followingtwomainfactorswilldeterminewhetheryoucanusethe derive itspowerfrom thehostsystem. is optionalformostapplicationsbecausetheServShare IIcanbeconfigured to Thanks tosmartpowercontrol,supply theuseofsuppliedexternal Do Ineedtousethe power supply? the cablelengthsbeing6.5ft(2m)orshorter). value is400mAorlessthenyoudonotneedtousethe powersupply(subjectto Add upthetotalcurrent requirements forallconnecteddevices.Ifthetotal 20mA). This figure isusually represented asavoltage(e.g.5V)andcurrent (e.g. and micewillbealabelstatingtheirpowerrequirements. mice byconsultingtheirproduct labels.Ontheundersideofalmostallkeyboard You candeterminetheoverallpowerrequired bytheconnectedkeyboard and * Howtocheck power supply. If 2: Powerrequired byallconnectedkeyboards andmice 1: Lengthsofcablestohostcomputerandconsoles • • B A B A either
Most standard micerequire around 20-25mA. Most standard keyboards require around 50mA Total requirement is420mAormore* Total requirement is400mAorless* Any All cables oftheabovefactorsmeet cables 6.5ft(2m)orless 7ft(2.2m)ormore power requirements
B
scenario,thenyouneedtousethe
Power supplyrequired Power supplynotrequired Power supplyrequired Power supplynotrequired
8 ® User Operation ServShare II power supplyisconnectedandswitchedon. The green indicatorilluminateswhenthe currently hascontrol. ServShare IIilluminatetoshowwhichuser The red indicatorsonthefront panelofthe locked-out users. II returnstoitsidleconditionandthere-instates thekeyboard indicatorsofthe After twosecondsofinactivityfrom theusercurrently incontrol, theServShare status: to flashconfirmtheir locked-out usersthenbegin keyboard indicatorsofthe video imagesremain). The temporarily locked-out(the mice oftheotherusersare moved, thekeyboards and is pressed oramouseis At themomentthatakey Num Lock,etc.conditionsofthehostsystem. control isavailabletoallusersandtheirkeyboard indicatorsallshowthecurrent arbitrated bytheServShare IIonafirstcome,servedbasis.Intheidlestate, output from thehostsystem(orKVMswitch).Control ofthehostsystemis During operation,alloftheconnectedvideomonitorscontinuouslyr arbitration andkeyboard indicators
indicators
1
2
3
4 PWR eceive the Video boostfeature Resetting ServShare II relatively longdistances. to ensure thatthevideoimagesremain sharpevenathighresolutions over compensate forlossesintroduced bylongvideocables.Theeffect ofthisis The ServShare IIoffers avideoboostfeature whichprovides amplificationto To reset theServShare II a reset optionisprovided. In rare situationswhere ServShare IImayproduce erraticorincorrect operation, To enablevideoboost • •
OFF state. Momentarily clickswitch3downintoitsONpositionandthenbackupto position. Click switch2(ServShare IImaybepowered onoroff) downintoitsON
9 ® HT Special configuration Video signalboost(switch 2) Power source selection(switch 1) Configuration are used. is particularlyusefulforimproving picture qualitywhenlongvideocablelengths This switchselectsvideoboost modewhichgentlyamplifiesthevideosignaland with othersimilarunitsorinterface-powered KVMswitchesorextenders. IIistobecascaded Note 4:ThepoweradaptormustbeusediftheServShare exceeds 400mA,thenthepoweradaptormustbeused. the totalpowerdrawnbyconnectedkeyboardsand miceisapproaching,or IIisfitted withanauto-resettablefuseratedat500mA.If Note 3:TheServShare This switchdetermineshowtheServShare IIderivesitspower. Note 2: When changing switch positions the ServShare II can be powered on or forfutureuse. Note 1:Switches4,5and8arereserved off. number ofoptions: mini switcheswhichare usedtodeterminea The ServShare IIfront panelfeatures asetofeight configuration optionsthatmaybe required incertaincases. system anduserconsolesare connected.Thischaptercoversthevariousspecial For manyinstallations,nofurtherconfigurationwillbe required oncethehost ON OFF ON OFF Enter upgrademodeatpoweron Enter configurationmode Reset ServShare II signalboost Video Power source selection Action
from thehostsystemkeyboard port. power use alternatively or present, if adaptor, power from power Draw Draw poweronlyfrom thepoweradaptor. Apply video boost No videoboost
switches
Switch
7 6 3 2 1
Indoor useonl ON
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7 8 Enter Enter configurationmode(switch6) Reset ServShare II(switch3) ServShare IIsoftwareupgrade to cyclethepowerinputorbrieflyuseswitch3 reset theServShare II.See operating software. AfterplacingthisswitchintoitsONposition,youneed Places theServShare IIintoaspecialstatewhereby youcanrewrite itsinternal See mode youcanuseanyconnectedkeyboard toenterspecifickeycombinations. configuration Allows youtoalterkeyaspectsofServShare IIoperation.Within achieve thereset. Change theswitchtoONpositionmomentarilyandthenOFFagain Use thisoptionifServShare IIoperationceasesorbecomeserratic/unpredictable. ON OFF ON OFF ON OFF Using configurationoptions upgrade modeatpower on(switch7)
Enter upgrademodefollowingthenextreset orpoweron. Normal operation. have beenentered). Enter configuration mode (change back to OFF once configuration options Normal operation. Reset ServShare II(changebacktoOFFpositioncompletethereset). Normal operation. forfulldetailsabouttheupgradeprocedure. forafulllistofkeycombinations. 1
0 ® Using Configuration modeallowsyoutoalterkeyaspectsofServShare IIoperation. To useconfigurationoptions(aquicksummary): combination ofletterandnumber. the required configurationoptionisthenselectedbyenteringaparticular Configuration modeisinstigatedbychangingswitch6toitsONposition, specific keycombinationstobringaboutthe required changeinoperation. configurationmodeyoucanuseanyconnectedkeyboard toenter Within 5 4 3 2 1
All indicatorswillreturntotheiroriginalconditions. (return switch6toitsOFFposition). Enter anotheroptionorexitfrom configurationmode All threeofthekeyboardindicatorswillre-light. P configuration optionthatyoujusttyped. the ‘NumLock’indicatorlit–thisindicatesthatyouneedtoconfirm On yourkeyboard,the‘CapsLock’indicatorwilldarken,leavingonly Type thenumberofrequired option,(e.g.3). configuration optionnumberisnowrequired. the ‘NumLock’and‘Capsindicatorslit–thisindicatesthata On yourkeyboard,the‘ScrollLock’indicatorwilldarken,leaving Type theletterofrequired option,(e.g.H). Your IIisnowreadytoacceptnewconfiguration options. ServShare of thekeyboardindicators(‘NumLock’,‘CapsLock’and‘ScrollLock’). IIfrontpanelindicatorswilllightaswellallthree All oftheServShare Enter configurationmode(clickswitch6downintoitsONposition). ress configuration options .
Nu Num Num Nu Lo Lo Lo Lo m m ck ck ck ck
Cap Cap Cap Cap Lo Lo Lo Lo cks cks cks cks
Scroll Scroll Scroll Scroll Lo Lo Lo Lo ck ck ck ck Hotkey combinations Miscellaneous functions Mouse speedtimingadjustment allow youtodeterminewhichkeyboard keysare usedasthehotkeys.See hotkeys toadifferent combinationoftwokeys.Theseconfigurationoptions interfere withotherdevicesorsoftware. Insuchcases,youcanchangethe rather thanthecomputer. However, youmayfindthatthestandard hotkeys Hotkeys signaltothe function key. options, presstheletterand thenthenumber, i.e.Fandthen1–notthe‘F1’ Note: Thesefunctionsusethe letter‘F’.Aswithalloftheotherconfiguration Logitech mouse. NT,running laterversionsofWindows usingaLogitechmousedriverand a the rare problem thatisknowntooccurincombinationssuchasanHPVectra pointer responding veryslowly. Choosing theL6optionhelpstocounteract ServShare II changes withintheinformationfrom themouse.Addingaswitch,suchas occur whenthemousedriversoftware andcomputerare over-sensitive totiming caused bycertainmouse,computerandswitchcombinations.Thepr These configurationoptionsallowyoutoovercome arare timingproblem mouse operation. plugging andmouserestoration F8 F1 L6 L5 H7 H6 H5 H4 H3 H2 H1
RESET allconfiguration optionstothedefault settings. that theversion numbermaybedisplayed onscreen. suitable application isrunning(suchasa notepad orword processor) so number willbesenttothecurrently selectedcomputer –ensure thata Declare the Adjust mousespeedtimingstosolveresponse problems. Do notadjustmousespeedtimings(defaultsetting). Hotkey combinationisRIGHTCTRL+ALT +commandkey. Hotkey combinationisLEFTCTRL+ALT +commandkey. Hotkey combinationisCTRL+ALT +commandkey. Hotkey combinationisRIGHTALT +commandkey. Hotkey combinationisALT +SHIFTcommandkey. Hotkey combinationisCTRL+SHIFTcommandkey. setting). Hotkey combinationisLEFTALT +RIGHTALT +commandkey(default , cancauseslighttimingchangesthatresult intheon-screen mouse
ServShare II ServShare II firmware version.Whenselected,theversion thatyouwishtotalkit(usingthekeyboard) fordetailsaboutusinghotkeystorestore oblem can Hot 1
1 ® Hot pluggingand Which restore settingdoIuse? It isstrongly recommended thatyouswitchoff thehostsystemorKVMswitch Intellimouse Look forthenameofdriver, whichwillusuallyincludethewords NT,(on Windows 2000andXP)orthe Controlcontrol), Panelandselecteitherthe accesstheWindows Before hotpluggingyourServShare II(orafterwards usingonlykeyboard Recognizing anIntellimousedriver using theIntellimouserestorecommand. one oftheconnectedmiceneedstobeIntellimouse-style inordertoconsider Note: Whereamixtureofdifferentmiceareconnected totheSer that itisanIntellimouseonitsundersidelabel. the Intellimouseformat.IfyouhaveaMicrosoft mouse,thenitwillusuallystate scroll wheelfunction.Ifyourmousehasascroll wheel,thenitislikelytosupport The Intellimouseformatwasintroduced tosupport,amongotherfeatures, the Recognizing an Intellimouse compatiblethenyouneedtorestore themouseas‘PS/2’. The generalruleisthatunlessboththemouse rebooted. restore functionmayproduce unpredictable results andrequire thesystemto be various combinationsofPS/2andIntellimouseare possible.Usingtheincorrect previous settingdependsbothonthetypeofmouseanddriveras know whichtypewasbeingusedbefore youhot-pluggedtheServShare II.The Microsoft. Theseuseslightlydifferent dataarrangementsanditisimportantto older ‘PS/2’formatandthemore recent ‘IntelliMouse There are twomaintypesofdataformatsusedbycurrent PCmice,theseare the communications oncethenecessaryconnectionshavebeenmade. when reconnected. Your ServShare IIprovides afeature to reinstate mouse when mousecommunicationsare interrupted,oftentheyfailtoreinitialize the system.There isnotnormallyadangerofdamagetothesystem,however, then youneedto‘hotplug’yourServShare IIwhilepowerisstillappliedto before attemptingtoconnect yourServShare II.However, ifthisisnotpossible . Intellimouse-style mouse mouse restoration System option (on Windows 95,98,ME). option (onWindows and the driverare ® ’ formatintroduced by Mouse both vShare II,only PS/2 option or To restore mouseoperationwhenhotplugging: 2 1 4 3 operation once),entertheappropriate restore functioncode: Using anyoftheconnectedkeyboards (itisonlynecessarytoperformthis to thekeyboards, videomonitorsandmice. Carefully connectyourServShare IItothehostsystem(orKVMswitch)and set. may notrestoretheexactspeedorsensitivitysettingsthatwereoriginally Note: Therestorefunctionspredictthelikelymouseresolutionsettingsbut function isincorrect. Try againusingtheotherrestore function. then ceasemovingthemouse.Thisisanindicationthatchosenr cursor movement.Ifthemousedartserraticallyaround thescreen, Move themouseashortdistanceandcheckforappropriate onscreen To exitconfigurationmode,press configuration options (Note: • • PS/2 IntelliMouse – press
are thestandardhotkeyswhichcanbechanged-see – press
fordetails).
. estore Using 1
2 ® ServShare II The internal softwareThe internal ofyour To performasoftware upgrade,youneedtocarryoutthefollowingstages: ServShare II • • •
Stage C Stage B Stage A features andfunctionality.
software Place theServShare IIinupgrademodeandreboot. Create astartupdisketteandcopythefilestoit. Download theupgradefile. ServShare II upgrade canbeupgradedtoutilizethelatest Stage A-Download theupgradefile To downloadthefiles 2 1 Now pleasefollowStageB.
Decompress thedownloadedfile.There shouldbethefollowingfiles: to locateanddownloadtheappropriate upgradefile. Contact BlackBoxtechnicalsupport(seefront cover)fordetailsabouthow • • •
Where xxxistheupgradeversionnumber. ServShare IIbytheSSxxx.exeprogram. SSxxx.HEX –thisfilecontainsthecodetobedownloadedinto sent totheServShare IIfrom yourPC. SSxxx.EXE –thisistheupgradeprogram thatcausesupgradedatatobe firmware upgradeprograms. AUTOEXEC.BAT –directs thecomputertorundriverupdateand
1
3 ® Stage B-Create disketteandcopyfilestoit astartup Copy the upgrade files to the new startup diskette Copy theupgradefiles tothenewstartup existing contentsthatare no longerrequired. Thewriteprotect tabmustbe For thisstageyouwillneeda 95/98 To create astartupdisk from MS-DOSoraDOS windowwithinWindows To createmethod) astartupdiskinWindows95/98(alternative To create astartupdiskinWindows95/98/Me To create astartupdiskinWindowsXP one ofthefollowingtocreate astartupdisk: moved tothe‘unprotected’ position.Dependingonyouroperatingsystem,use Now pleasefollowStageC. • 2 1 4 3 2 1 5 4 3 2 1 4 3 2 1
and decompressed filesfrom yourcomputertothefloppydiskette. Explorer ortheMyComputeroption,copydownloaded Using Windows and followtheinstructionsgivenbyDOS. At theDOSprompt (C:\>)type: configured asdriveA(itusuallyis). Insert adisketteintothefloppydiskdriveandcheckthatis Select ‘Start’toformatthedisk. checked. Select the‘Fullformat’optionandensure thatthe‘Copysystemfiles’boxis Right mouseclickonthe‘31⁄2Floppy(A:)’iconandselect‘Format’. Insert adisketteintothefloppydiskdrive. Click ‘Create Disk’andfollowtheinstructions. Select the‘StartupDisk’tab. Double clickonthe‘Add/RemovePrograms’ icon. Select ‘Start’,then‘Settings’and‘Control Panel’. Insert aformatteddisketteintothefloppydiskdrive. Check the‘Create anMS-DOSstartupdisk’boxandselect‘Start’. Right mouseclickonthe‘31⁄2Floppy(A:)’iconandselect‘Format’. Select ‘Start’andthen‘MyComputer’. Insert adisketteintothefloppydiskdrive.
FORMAT A: /S A: FORMAT
31⁄2 floppydiskettethatiseitherblankorhas Stage C-Place theServShare IIinupgrademodeandreboot 2 1 5 4 3
Restart theServShare inoneoftwoways,either: select upgrademodeatitsnextpoweron. On theServShare IIfront panel,clickswitch7downintoitsONpositionto diskette from thecomputer’s drive. The upgradeprocess isnowcomplete.Donotforgettoremove thefloppy position. Once theupgradeiscomplete,clickServShare IIswitch7backtoitsOFF progress indicatorwillbedisplayedonscreen. The upgradeprocess shouldtakenomore thantwotothree minutesanda floppy disketteandautomaticallyperformtheflashupgrade. computer andthenpowerituponceagaintoallowbootfrom the Place theupgradedisketteinstalledinfloppydrive,switchoff the immediately from thehard drive. settings willallowittobootfrom thefloppydrive,ratherthanbooting On thecomputerthatisconnectedtoServShare II,ensure thatitsBIOS it isinupgrademode. The ServShare IIwillilluminateallofitsfront panelindicatorstoconfirmthat • •
back uptoitsOFFposition. Briefly clickServShare IIswitch3downintoitsONpositionandthen Remove andreplace thepowersupplyconnection,or 1
4 ® HT Further information Getting Troubleshooting sectionthenweprovide anumberofothersolutions: If youare stillexperiencingproblems aftercheckingthelistofsolutionsin This chaptercontainsavarietyofinformation,includingthefollowing: • • • • • • • •
For othercountries,pleaseseethelistopposite: Phone Email Normas OficialesMexicanas(NOM)electricalsafetystatement Certification noticeforequipmentusedinCanada Safety information Radio frequencyenergystatements Black Boxsubsidiarycontactdetails Getting assistance-seebelow
assistance
in theUK: in theUS: in theUK: in theUS:
+44 (0)1189656000 724-746-5500 [email protected] [email protected]
Austria United States Country Black Box subsidiary Ireland UK Switzerland Sweden Spain Norway Netherlands Italy Germany France Finland Denmark Belgium
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5 ® Radio FrequencyRadio Energy European EMCdirective 89/336/EEC All interfacecablesusedwiththisequipmentmustbeshieldedinor help. is connected.(d)Consultthesupplieroranexperiencedradio/TVtechnicianfor the equipmenttoanoutletonacircuit different from thattowhichthereceiver Increase theseparationbetweenequipmentandreceiver. (c)Connect of thefollowingmeasures: (a)Reorientorrelocate thereceiving antenna.(b) and off, theuserisencouragedtocorrect theinterference withoneormore television reception,theequipmenton whichcanbedeterminedbyturning particular installation.Ifthisequipmentdoescauseinterference toradioor However, there isnoguaranteethatharmfulinterference willnotoccurina instructions maycauseharmfulinterference toradioortelevisionreception. radio frequency energyandifnotinstalledusedinaccordance withthe against harmfulinterference. Thisequipmentgenerates,usesandcanradiate standard EN55022.Theselimitsare designedtoprovide reasonable protection A computingdeviceinaccordance withthespecificationsinEuropean This equipmenthasbeentestedandfoundtocomplywiththelimitsforaclass ensure asuitablyhighlevelofimmunitytoelectromagnetic disturbances. maintain compliancewithradiofrequency energyemissionregulations and der to Department ofCommunications radiofrequencyDepartment interference Federal CommunicationsCommissionandCanadian statements Communications duCanada. le Règlementsurbrouillage radioélectriquepubliéparleministère des les limitesapplicablesauxappareils numériquesdelaclasseAprescrites dans Le présentappareil numériquen’émetpasdebruitsradioélectriquesdépassant Canadian DepartmentofCommunications. from digitalapparatussetoutintheRadioInterference Regulationofthe This digitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemission compliance couldvoidtheuser’s authoritytooperatetheequipment. Changes ormodificationsnotexpressly approved bytheparty responsible for necessary tocorrect theinterference. the userathisownexpensewillberequired totakewhatevermeasures maybe this equipmentinaresidential area islikelytocauseinterference, inwhichcase when theequipmentisoperatedinacommercial environment. Operationof which are designedtoprovide reasonable protection againstsuchinterference device inaccordance withthespecificationsinSubpartBofPart15FCCrules, has beentestedandfoundtocomplywiththelimitsforaClassAcomputing manufacturer’s instructions,maycauseinterference toradiocommunication.It and ifnotinstalledusedproperly, thatis,instrictaccordance withthe This equipmentgenerates,uses,andcanradiateradiofrequency energy 1
6 ® Safety information • • • • • • • •
Do notattempttoservicetheproduct yourself. wall outlet’s ampere rating. rating ofallthedevicespluggedintowalloutletdoesnotexceed exceed thecord’s ampere rating.Also,makesure thatthetotalampere ampere ratingofthedevicespluggedintoextensioncord doesnot If youuseapowerextensioncord withtheproduct, makesure thetotal cracked orbroken orifyoususpectthatitisnotoperatingproperly. Do notusethepoweradapterifcasebecomesdamaged, Replace thepoweradapterwithamanufacturer approved typeonly. powering. Plug thepoweradapterintoasocketoutletclosetomodulethatitis No userserviceablepartswithinpoweradapter-donotdismantle. Warning -livepartscontainedwithinpoweradapter. For useindry, oilfree indoorenvironments only. Canada noticeforequipmentusedin Certification The Departmentdoesnotguaranteetheequipmentwilloperatetouser’ telecommunications-network protective, operation,andsafetyrequirements. equipment. Thiscertificationmeansthattheequipmentmeetscertain The CanadianDepartmentofCommunicationslabelidentifiescertified load numbersofallthedevicesdoesnotexceed100. any combinationofdevices,subjectonlytotherequirement thatthetotalof by thedevice,toprevent overloading.Theterminationonaloopmayconsistof percentage ofthetotalloadtobeconnectedatelephoneloopwhichisused The LOADNUMBER(LN)assignedtoeachterminaldevice denotesthe appropriate. contact theappropriate electricinspectionauthority, orelectrician,as Users shouldnotattempttomakesuchconnectionsthemselves, butshould CAUTION: particularly importantinruralareas. pipe system,ifpresent, are connectedtogether. Thisprecaution maybe connections ofthepowerutility, metallicwater telephonelines,andinternal Users shouldensure fortheirownprotection thattheelectricalground equipment. the telecommunicationscompanycausetorequest theusertodisconnect made bytheusertothisequipment,orequipmentmalfunctions,maygive maintenance facility—inthiscase,yoursupplier. Anyrepairs oralterations Repairs tocertifiedequipmentshouldbemadebyanauthorizedCanadian the aboveconditionsmaynotprevent degradationofserviceinsomesituations. assembly (extensioncord). Thecustomershouldbeaware thatcompliancewith single-line individualservicemaybeextendedbymeansofacertifiedconnector connection. Insomecases,thecompany’s insidewiringassociatedwitha The equipmentmustalsobeinstalledusinganacceptablemethodof connected tothefacilitiesoflocaltelecommunicationscompany Before installingthisequipment,usersshouldensure thatitispermissibletobe satisfaction. . s 1
7 ® safety statement Normas Oficiales Mexicanas (NOM)electrical Instrucciones deseguridad 14 13 12 11 10 9 8 7 6 5 4 3 2 1
recomendaciones delfabricante. aparato. poniendo particularatención aloscontactosyreceptáculos dondesalendel no seanpisadosnipellizcados porobjetoscolocadossobre ocontraellos, polarización delequiponosea eliminada. aparato. del tipodescritoenelinstructivodeoperación,ocomo seindiqueenel amplificadores) queproducen calor. como radiadores, registros decalor, estufasuotros aparatos(incluyendo de ventilación. colocar enlibreros ogabinetesqueimpidanelflujodeaire porlosorificios alfombra osuperficiesimilarpuedebloquealaventilación,nosedebe interfiera suuso.Lacolocacióndelaparatoeléctricosobre unacama,sofá, ser referido apersonaldeserviciocalificado. allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá recomendado porelfabricante. que seanrecomendados porelfabricante. de latinabaño,lavabo,sótanomojadoocerca deunaalberca, etc. operación debenserrespetadas. referencia futura. que elaparatoeléctricoseaoperado. Precaución debesertomadadetalmaneraquelatierrafisicay El aparatoeléctricodeberáserconnectadoaunafuente depodersólo El equipoeléctricodebersersituadofueradelalcancede fuentesdecalor El aparatoeléctricodebesersituadodetalmaneraquesuposiciónno Servicio—El usuarionodebeintentardarservicioalequipoeléctricomás El aparatoeléctricodebesermontadoalapared oaltechosólocomosea El aparatoeléctricodebeserusadoúnicamenteconcarritosopedestales El aparatoeléctriconodeberáserusadocerca delagua—porejemplo,cerca Todas lasinstruccionesdeoperaciónyusodebenserseguidas. Todas lasadvertenciasenelaparatoeléctricoysusinstruccionesde Las instruccionesdeseguridadyoperacióndeberánserguardadas para Todas lasinstruccionesdeseguridadyoperacióndeberánserleídasantes El equipoeléctrico debeserlimpiadoúnicamente deacuerdo alas Los cablesdelafuentepoder debenserguiadosdetalmaneraque 15 18 17 16
lineas deenergia. En casodeexistir, deberáserlocalizadalejosdelas unaantenaexterna Servicio porpersonalcalificadodeberáserprovisto cuando: derramados sobre lacubiertauorificiosdeventilación. Cuidado debesertomadodetalmaneraqueobjectosliquidosnosean usado porunlargoperiododetiempo. El cabledecorrientedeberáserdesconectadodelcuandoelequiponosea E: Elaparatohasidotiradoosucubiertadañada. D: Elaparatoparece nooperarnormalmenteomuestrauncambioensu C: Elaparatohasidoexpuestoalalluvia;o B: Objectoshancaídoolíquidohasidoderramadodentro delaparato;o A: Elcabledepoderoelcontactohasidodañado;u desempeño; o 1
8 ® Documentation by: Documentation Fax: +1-724-746-0746 Tel: +1-724-746-5500 United StatesofAmerica PA 15055-1018, Lawrence, 1000 ParkDrive, Black BoxCorporation, All trademarksare acknowledged. © 2004BlackBoxCorporation www.ctxd.com
Tel: +44(0)1189655100 United Kingdom Berkshire, RG20BG, Reading, 464 BasingstokeRoad, Black BoxNetworkServices(UK)Ltd, 1
9 ® HT Index Contact details Connector Connecting Configuration Checking Cable lengths cables Cables Cable C Bandwidth B AT-style keyboard converter Assistance Arbitration A Black Boxsubsidiaries colors video monitor power supply mouse keyboard host computer switches options power requirements USB flash Sun flash PS/2 extension converter technical support between users 5 7 7 11 10 5 2 7 16 5 5 6 8 7 9 7 15 8 15 5 PS/2 cables Power supply Power requirements P Mouse Mounting M Items Intellimouse Indicators I Hot plugging Hotkey combinations H Features F Extension cables E Display DataChannel[DDC] D speed timing restoration included available changing 4 9 6 5 5 11 5 12 12 12 8 11 5 8 7 Radio frequency energy R Video splitter Video resolutionsVideo boostfeatureVideo boost Video V USB flashcables Upgrade mode Upgrade U Switches Sun flashcables Square matrix ServSwitch Quadro Serial mouseconverter Safety information S Resource sharer Resetting procedure configuration 9 , 10 13 10 3 3 10 10 3 5 5 6 18 3 9 5 17 2
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