® ® NETWORK SERVICES AUGUST 2004 KV221A KV421A ServShare II USER GUIDE 5V 1 2 3 4 PWR 1 2 3 4 5 6 7 8 ON 1.5A OPTIONS COMPUTER Indoor use only CUSTOMER Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: [email protected] Contents ® Welcome Special configuration Introduction.................................................................................2 Configuration switches .............................................................10 Typical ServShare II applications.................................................3 Using configuration options.....................................................11 Video splitter...........................................................................3 Hotkey combinations............................................................11 Square matrix..........................................................................3 Mouse speed timing adjustment .........................................11 Resource sharer/contender.....................................................3 Miscellaneous functions .......................................................11 ServShare II features - front and rear.........................................4 Hot plugging and mouse restoration.......................................12 What’s in the box ........................................................................5 Which restore setting do I use? ...........................................12 What you may additionally need ...............................................5 ServShare II software upgrade .................................................13 Stage A - Download the upgrade file .................................13 Installation and Operation Stage B - Create a startup diskette and copy files to it ......14 Mounting .....................................................................................6 Stage C - Place the ServShare II in upgrade mode and reboot ............................................................................14 Connections .................................................................................6 Cable lengths ..........................................................................6 Host computer or KVM switch ...............................................7 Further information Keyboards, video monitors and mice ....................................7 Getting assistance......................................................................15 Power supply (use is optional) ...............................................8 Black Box subsidiary contact details.........................................15 Do I need to use the power supply? .................................8 Radio Frequency Energy ...........................................................16 Operation.....................................................................................9 Safety information ....................................................................17 User arbitration and keyboard indicators .............................9 Certification notice for equipment used in Canada................17 ServShare II indicators ............................................................9 Normas Oficiales Mexicanas (NOM) .........................................18 Video boost feature................................................................9 Instrucciones de seguridad ..............................................18 Resetting ServShare II ............................................................9 Index 1 HT ® Up to four users served on a first come basis Up to four users can simultaneously view the output from the host system. Any of the users Welcome can take control of the host, providing it is not being used by one of the others. A user relinquishes control two seconds after their last key push or mouse movement. Introduction User User User User The Black Box ServShare II provides a flexible method for 1 2 3 4 allowing two or more users to share resources. Depending how it is connected, the ServShare II can be used to drive up to four video displays (video splitting), allow up to four users to access a KVM switch (resource sharing) or, in conjunction with other similar units and KVM switches, provide the opportunity for many users to connect with many different systems (square matrix). ServShare II supports a wide 280MHz bandwidth that can support very high screen resolutions of 1600 x 1280 and even 1900 x 1440 (with standard cables). When long cable runs (of up to 30m) are required, ServShare II features a video boost Power is optional ServShare II is supplied with option to ensure that picture quality remains crisp. a power supply, however, its Thanks to smart power control, the use of the supplied external use is optional because power 5V 1 2 3 4 PWR can also be derived from the 1 2 3 4 5 6 7 8 power supply is optional for most applications. This can be ON 1.5A OPTIONS keyboard connection of the handy when spare power sockets are not close at hand. COMPUTER Indoor use only host system. ServShare II uses standard connectors throughout for quick and Main KVM connection easy connection to host systems and peripherals alike. OR KVM switch One host or many ServShare II can just as easily connect to a single host system or, via a KVM switch, to many systems. 2 Typical ServShare II applications ® The flexibility and adaptability of the ServShare II becomes clear when you see some of its typical uses. Video splitter A quick and easy 5V 1 2 3 4 PWR 1 2 3 4 5 6 7 8 way to distribute ON 1A OPTIONS COMPUTER Indoor use only high quality Resource sharer/contender video to multiple Allows common resources to locations. The ServSwitch Duo be shared between up to four (KV6116FA-R2) internal video users. Typical applications include boost feature general server management 5V 1 2 3 4 PWR 1 2 3 4 5 6 7 8 ON 1A OPTIONS COMPUTER assists when Indoor use only from different desks; trading making long floor systems where shared cable runs to information is vital. remote monitors. Square matrix This application permits multiple User User User User User User User User 1 2 3 4 5 6 7 8 users simultaneous access to any systems. A clever arrangement of ServShare II and suitable KVM switches, such as the ServSwitch Quadro, ensures sufficient ServSwitch Quadro ServSwitch Quadro redundancy that everyone can (KV6416FA-R2) (KV6416FA-R2) access a system of their choice. The ServShare II units communicate with the ServSwitch Quadro boxes to indicate clearly to a user when a particular system is already in use. Each ServShare II connects to 5V 5V 5V 5V 5V 5V 5V 5V 1 2 PWR 1 2 PWR 1 2 PWR 1 2 PWR 1 2 PWR 1 2 PWR 1 2 PWR 1 2 PWR 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ON ON ON ON ON ON ON ON 1A OPTIONS 1A OPTIONS 1A OPTIONS 1A OPTIONS 1A OPTIONS 1A OPTIONS 1A OPTIONS 1A OPTIONS COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER both ServSwitch Quadro units Indoor use only Indoor use only Indoor use only Indoor use only Indoor use only Indoor use only Indoor use only Indoor use only 3 ServShare II features - front and rear ® ServShare II is available in two port and four port versions. Both versions offer compact casings, straightforward connections and reliable operation. Front view - 2 port version (KV221A) Rear view - 2 port version (KV221A) 5V 1 2 PWR 1 2 3 4 5 6 7 8 ON 1.5A OPTIONS COMPUTER Indoor use only Power Configuration Connections Channel and Connections Connections supply switches to host power supply to second to first user socket system or indicators user console console KVM switch Front view - 4 port version (KV421A) Rear view - 4 port version (KV421A) 5V 1 2 3 4 PWR 1 2 3 4 5 6 7 8 ON 1.5A OPTIONS COMPUTER Indoor use only Power Configuration Connections Channel and Connections Connections supply switches to host power supply to second to first (lower) socket system or indicators (lower) and and third KVM switch fourth (upper) (upper) user user consoles consoles 4 What’s in the box What you may additionally need ® ® 1 3 724-746-5500 ® KVM CONSOLES / DISPLA PS/2 cables ® 1 724-746-5500 YS One set per connected computer. 2 KVM CONSOLES / DISPLA ® 4 COMPUTER 5V ServShare II unit: 5V Part numbers: BLACK / VIDEO SOURCE BOX < 2 port (KV221A) ® YS 1.5A 2 1.5A EHN408-0005 5 feet in length 1 1 ON 2 O 2 3 COMPUTER / N 3 4 or 4 5 5 6 6 EHN408-0010 10 feet in length OPTIONS 7 OPTIONS 7 8 8 Indoor use onl BLACK Indoor use VIDEO SOURCE BOX ® 4 port (KV421A) > onl EHN408-0020 20 feet in length y y COMPUTER COMPUTER 1 1 2 2 3 3 4 4 PWR PW R Extension cables One set per connected KVM console when they are placed some distance from the ServShare II. Part numbers: EHN409-0005 5 feet in length EHN409-0010 10 feet in length Power supply EHN409-0020 20 feet in length (PS649-R2) plus appropriate power cord PS/2 to USB flash cables Required to connect with computers that use a USB port to connect their keyboard and mouse. Part numbers: EHN428-0006 6 feet in length EHN428-0016 16 feet in length EHN428-0035 35 feet in length CD-ROM & safety leaflet PS/2 to Sun flash cables Required to connect Sun computers that use a mini-DIN port to connect their keyboard and mouse. Part numbers: EHN429-0006 6 feet in length EHN429-0016 16 feet