Indiana Law Journal Volume 96 Issue 2 Article 1 Winter 2021 Consumer Perceptions of the Right to Repair Aaron Perzanowski Case Western Reserve University,
[email protected] Follow this and additional works at: https://www.repository.law.indiana.edu/ilj Part of the Environmental Law Commons, Law and Economics Commons, Law and Society Commons, and the Legislation Commons Recommended Citation Perzanowski, Aaron (2021) "Consumer Perceptions of the Right to Repair," Indiana Law Journal: Vol. 96 : Iss. 2 , Article 1. Available at: https://www.repository.law.indiana.edu/ilj/vol96/iss2/1 This Article is brought to you for free and open access by the Law School Journals at Digital Repository @ Maurer Law. It has been accepted for inclusion in Indiana Law Journal by an authorized editor of Digital Repository @ Maurer Law. For more information, please contact
[email protected]. Consumer Perceptions of the Right to Repair AARON PERZANOWSKI* Device makers from Apple to John Deere have adopted designs and embraced strategies that thwart the repair of the products they sell. In response, state legislatures across the country are considering bills that would require firms to share replacement parts, tools, software updates, and documentation with independent repair shops and consumers. Beyond those legislative proposals, the battle over repair extends to courts, administrative agencies, and even presidential campaigns. As a matter of both policy and legal doctrine, that debate must be informed by consumer attitudes and expectations. Do consumers prefer the convenience and simplicity of replacing their devices when something goes wrong? Or do they expect and value the ability to repair the things they own? If repair restrictions interfere with such expectations and prevent consumers from engaging in lawful repairs, the case for intervention is more persuasive.