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Wipro and Sustainability – a Strategic Overview

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Wipro and Sustainability – a Strategic Overview 2 Table of Contents Chairman’s Letter ......................................................................................................................................... 4 Executive Summary ...................................................................................................................................... 7 Sustainability Highlights ...............................................................................................................................11 Report Profile ...............................................................................................................................................16 Wipro and Sustainability – A strategic Overview .........................................................................................18 Wipro & its Stakeholders ............................................................................................................................53 Workplace Sustainability .............................................................................................................................58 Ecological Sustainability ............................................................................................................................. 73 Customer Stewardship ............................................................................................................................. 101 Financial Stewardship and Investors ........................................................................................................ 111 Supply Chain Sustainability .......................................................................................................................122 Partnering for Social Change ................................................................................................................... 130 Assurance Statement ................................................................................................................................146 Feedback and Communication ..................................................................................................................152 3 Chairman’s Letter Dear fellow stakeholders Welcome to our 12th Sustainability Report. The second stems from increased regulatory mandates globally, including in India, that require At Wipro, we think that it is critical to engage with the companies to disclose their Sustainability social and ecological challenges that face humanity. It performance. An example of this is the Security and is our conviction that the engagement with social Exchange Board of India’s requirement of the top 500 issues must be deep, meaningful and formed on the listed companies to use the Integrated Reporting bedrock of long term commitment. This is also framework in their annual reports -- which we were an reflective of the fact that such an approach serves early adopter of, much before the regulatory mandate. both, enlightened business interest and social good. We run our sustainability programs on a strong We welcome this trend, as we believe that transparent foundation of ethical principles, good governance and Sustainability disclosures signal a company’s good sound management - our continued commitment to governance, superior risk upholding the UNGC’s Ten principles covering human rights, labour, environment and anti-corruption, is one management, and long-term orientation, all of which such example. These are embedded in our values, directly feed into the company’s economic policies and processes across the value chain. performance. One of the global gold standards in responsible investing has been the Dow Jones When we began our comprehensive Sustainability Sustainability Index (DJSI). We have been included in program in 2008, this report was the only the DJSI for 10 years in a row. For us, Sustainability disclosure of our Sustainability strategy and disclosures are not an end but a catalyst for performance. Over the years our Sustainability continuous self-reflection and improvement. disclosures have grown manifold. This is a larger trend across the world of business and Let me now present the key highlights for the reporting elsewhere, driven by two factors. The first is the year while simultaneously placing it in the context of increased emphasis investors are placing on the progress we have made in the last decade companies with superior Environmental, Social and Governance (ESG) standards, and for which they Our ecological impact: expect extensive Sustainability disclosures. About a Our work in ecological sustainability follows a quarter of the global financial assets are ESG boundaryless approach that focuses on reducing the investments, this is just one evidence of the first factor. Chairman’s Letter 4 Wipro Sustainability Report ecological impact of our own business operations workforce. Currently, we have 545 such employees while simultaneously supporting and catalyzing covering collectively 15 different types of disabilities. actions outside our business boundaries.40% of our energy footprint in India is from renewable energy Over the years, we have invested in ensuring that our sources. Combined with compounded improvements infrastructure, policies, systems and people practices in our energy efficiency, we have reduced more than support persons with disability in being an integral and half a million tonnes of greenhouse gas emissions energized part of our workplace. Our work on this from our operations over the last 9 years. Our matter doesn’t stop within our own organization; progress on water use exemplifies our boundaryless outside, we have a specific program that supports approach – inside our facilities, 42% of our water inclusive school education for children with usage comes from high grade recycling, which has disabilities. Our support for 17 projects in six states, helped save and avoid nearly 5000 million liters of help more than 2200 children with disability have water over the last five years. We recognize though, access to school education. This will serve as a that in the larger societal perspective, all of us need to steppingstone to higher education and livelihoods that do more. Therefore, for the past 7 years, we have can help them live a life of dignity and relative been supporting programs in urban groundwater independence. Partners who run these projects are management that combine a rigorous scientific chosen not only for their expertise and experience, but approach with active citizen participation that more importantly for the deep sensitivity they have effectively help harvest, conserve and use water in demonstrated for children with disabilities. local urban neighborhoods. Such a decentralized This work is a part of the larger canvas of our systemic approach represents a new paradigm in managing our and deliberative work in education which we have urban ecological commons in a more community been engaged with for nearly two decades. We participative way. strongly believe that good education is the most Our Employees and Communities: powerful catalyst of long-term social change. It helps empower individuals and communities in a manner One of our core values ‘Treat every individual with nothing else can in contributing to a more just and respect’ is at the heart of how we engage with people humane world. In this context, let me highlight the – whether they are our own employees, our suppliers Wipro Education Fellowship program which supports or our communities. In practical terms, this means young committed individuals doing exemplary work in empowering people to be able to lead lives of dignity school education. We currently have more than 100 and well-being. A primary driver of empowerment at Fellows working on a diverse range of thematic issues the workplace is diversity and inclusion of which across education, including Civic Values, the role of gender is a critical dimension. Women constitute 35% art sports in education, science education……apart of our workforce. Our endeavor is to support our from regular curricular work with teachers, students women employees in their professional progress at and the community. Much of this work is with deeply crucial life stages. For example, our policies provide disadvantaged communities. for generous maternity support. 98% of our India locations have day care centers ensuring that women Navigating the future: employees with young children do not have to Any talk about the future is fraught with uncertainty. compromise on their careers, by having the There are some things though one can be reasonably reassurance of high-quality child-care. sure about. For example, the fact that the world’s One of the most disadvantaged groups in society population is going to increase from the current 7.5 comprises persons with disability. Their disadvantage billion to at least 9 billion by 2050, 75% of which will is not just in a physical sense but social and emotional live in cities, putting enormous pressures on urban as well, stemming from the stigmas attached to systems and services. disability, in some milieus. Empowering persons with Another matter that we can be unfortunately certain disability requires a lifecycle approach that starts from about is that our planet is warming faster than we early childhood and covers nutrition, education, thought. Scientific consensus across the globe holds livelihoods and emotional support from family and that we are already in a climate emergency and even community. It was in 2008 that we started a systematic in the best-case scenario,
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