Current Trends and Recurrent Themes in Canadian Higher Education

Total Page:16

File Type:pdf, Size:1020Kb

Current Trends and Recurrent Themes in Canadian Higher Education International Journal of Technology and Inclusive Education (IJTIE), Volume 10, Issue 1, 2021 Current Trends and Recurrent Themes in Canadian Higher Education Dale Kirby Faculty of Education Memorial University of Newfoundland Abstract The COVID-19 global pandemic has resulted in In this paper, the continuing consequences of the significant challenges and disruptions for higher shift toward the economic-utilitarian dimension of education institutions around the world. In Canada, higher education are explored in the context of more the pandemic has created new financial pressures recent issues and developments in Canadian higher that will continue to impact colleges and universities education. These include the furtherance of as the country focuses on returning to some marketization and corporatization, stagnant and semblance of normality in 2021. Owing to the declining public funding for institutions of higher constitutional delegation of authority for the learning, the reemergence of performance funding as provision of education to its individual provinces, a governmental priority, challenges to Canada's higher education sector is comprised of a internationalization (i.e., international student number of individual provincial systems with their recruitment as a result of the COVID-19 global own distinctive features. As a result, the policy pandemic, and a new focus on the development and choices affecting higher education at any time, prior delivery of microcredentials by colleges and to, during, or following the pandemic, highlight universities. differences in priorities, values, and goals amongst the provinces. One aspect of higher education that 2. Liberal humanism vs economic the sector as a whole shares in common is the utilitarianism continuing influence of market-driven and commercially-oriented perspectives on the sector Higher education has to some extent always and the consequent priorities for its institutions. This served both economic and non-economic objectives, paper reviews the contemporary conflict between but a more globalized world has increased the liberal-humanist and economic-utilitarian objectives tension between objectives of a liberal-humanist for Canadian higher education and provides insight nature and those which are more economic-utilitarian into how the dominating influence of economic- [1]. Liberal-humanist objectives recognize the utilitarian aims are reflected in recent higher benefits of higher and advanced learning for the sake education policy choices and higher education of the learning itself and its contribution to the trends across the country. growth, development, and fulfillment of both the individual and the collective benefit of society. This 1. Introduction outlook values the pursuit of higher education more so for its moral, civic, cultural, and broader In a previous article [1], I explored some of the intellectual purposes. This includes the full dominant policy trends which emerged in Canada's development of the human personality beyond higher education sector with the dawn of the 21st opportunities for personal advancement to the century. Combined, these trends, including promotion of understanding, tolerance, friendship, privatization, marketization, emphasis on quality and community. These objectives encompass assurance, and increased internationalization, education for citizenship, which promotes and demonstrated the pervasive and growing influence strengthens equality, human rights, and fundamental that economic globalization has had on the sector freedoms. since about the mid-1970s. The continuing As free market forces around the world have commercialization of higher education and the become a dominating influence with more liberalized prioritization of private interests over public ones trade, technological advances, and increased labour have fostered an increasingly utilitarian, market- mobility, the consequent cultural, ideological, oriented ideological outlook on the raison d'être of political, and social changes have served to place a higher education. Economic globalization, with higher value on higher education for is critical role in neoliberalism as its central, hegemonic doctrine, has economic productivity, growth, and prosperity. contributed to a relative decline in the influence of While liberal-humanist objectives may be regarded liberal-humanist academic aims in favour of an as complementary or important for the continuation orientation which is of a more economic-utilitarian the academic traditions of institutions of higher persuasion. learning, economic-utilitarianism emphasizes training and vocationalism which is more oriented toward labor market development for the purpose of Copyright © 2021, Infonomics Society | DOI: 10.20533/ijtie.2047.0533.2021.0202 1648 International Journal of Technology and Inclusive Education (IJTIE), Volume 10, Issue 1, 2021 enhancing global economic competitiveness. In education in Canada has been remarkably stable over addition to workforce development to provide human the past 13 years [4], [5]. Provincial authorities have capital to sufficiently meet the changing demands of carried out no fewer than two dozen evaluations of businesses and industries, the economic-utilitarian their higher education systems since 2005, with these discourse also places a high value on higher reviews culminating in official reports on the status education as a domestic economic investment of and future directions for their respective systems. because knowledge production and innovation There are important similarities and differences through research is viewed as critical to gaining a between these review exercises and their outcomes; competitive advantage and succeeding in the however, they have consistently urged governments exceedingly competitive globalized marketplace [1]. to expand system capacity and improve student access to meet growing demands for spaces in 3. Marketizing and corporatizing the college and university programs. system In the oil revenue dependent provinces of Alberta and Newfoundland and Labrador, recently completed Accelerated globalization towards the end of the higher education system reviews have echoed 20th Century raised a continuing debate in higher familiar themes from the economic-utilitarianism education regarding the twin forces of marketization perspective while recommending more governing and corporatization. Increasing deregulation and autonomy for higher education institutions [6], [7]. alignment with corporate and commercial interests At the same time, governments in these two has seen higher education systems progressively provinces have signaled that students should pay a restructured to operate in a more commercial fashion far greater proportion of the direct costs of their through the adoption of the corporate practices of participation in higher learning. In the western private-sector enterprises [1], [2]. This has been province of Alberta, recently proposed double-digit accompanied by increasing marketization whereby percentage increases in tuition fees have followed traditional liberal-humanist values are steadily and multi-year higher education funding reductions of incrementally supplanted by the market-based more than half a billion dollars by 2022-23 [8], [9]. principles of competition, profit, and private-interest. In the easternmost province of Newfoundland and With these forces, public and citizenship interests Labrador, a widespread economic review have been displaced by an emphasis on collaboration commissioned by the fiscally challenged government with the private sector, the promotion of commercial recently recommended a 30% reduction in public interests, and increased educational consumerism. funding for the province’s college and university Marketization and corporatization have been programs [10]. The latest funding measures in facilitated by restructuring and transitioning higher Alberta and Newfoundland and Labrador have been education funding away from unconditional public by far the most austere amongst the Canadian grants to new models which include a focus on provinces in recent times, owing in part to post-oil incentivizing accountability. In some cases, new boom economic hardships. A review of provincial funding envelopes for public institutions are budgets introduced across the country in 2021 designed to meet predetermined labour market- reveals that where additional higher education linked targets that serve government and private- funding has been announced, these initiatives amount sector interests as opposed to the objectives of to only modest investments which do not keep pace institutions. Growing marketization and with rising costs due to inflation [4]. corporatization has placed increasing emphasis on the commercial value of research and private sector 5. Performance funding debates investment in research at public institutions while overshadowing the traditions of institutional Funding formulas have been widely used by autonomy, academic freedom, and curiosity-driven governments and higher education authorities to research pursuits [1], [3]. apportion funding to colleges and universities since about the mid-20th century. Performance funding 4. Stagnant and declining public funding formulas in higher education are most commonly combined with other types of funding formulas to Higher education in Canada is constitutionally the provide a portion of overall institutional funds based responsibility of each respective provincial on one or more identified outputs.
Recommended publications
  • Download This Issue in Pdf Format
    AcademicMatters Mai 2010 OCUFA’S JOURNAL OF HIGHER EDUCATION | LA REVUE D’ENSEIGNEMENT SUPÉRIEUR D’UAPUO Challenging the Academy Publication May An OCUFA William Ayers Class Warriors Joel Westheimer Higher Education or Education for Hire Simon Marginson The University: Punctuated by Paradox David Rayside The Queer Agenda on Campus: Invisible? Stalled? Incomplete? Brian Little Acting Out of Character in the Immortal Profession 18 | Academic Matters MAY|MAI 2010 May|Mai 3 Class Warriors William Ayers Banned last year from speaking at the University of Nebraska, William Ayers argues that the current trend towards “academic capitalism” gives faculty the moment to speak up – and act up. 8 Higher Education or Education for Hire: Corporatization and the Threat to Democratic Thinking Joel Westheimer Teaching critical thinking is the university’s democratic mission, and today’s universities are failing to deliver. Universities need to reverse the trend that has them focusing on workforce preparation and the commercialization of knowledge and resurrect higher education’s public purpose. 14 The University: Punctuated by Paradox P. 3 Simon Marginson Old/new, engaged/separate, public/private, elite/mass-oriented, national/global, but for universities, paradox is vital. 19 The Queer Agenda on Campus: Invisible? Stalled? Incomplete? David Rayside For universities to become truly inclusive, sexual orientation and gender identity have to be fully incorporated into the employment equity agenda. 24 Acting out of Character in the Immortal Profession Brian Little Sometimes, the academic life demands that faculty deny their fundamental personality traits. But if collegial respect includes allowing colleagues the latitude to nurture their true characters, academics can survive and thrive amidst the challenges of academic life.
    [Show full text]
  • History of Higher Education in Canada NANCY M
    The Canadian Journal of Higher Education, Vol. XV-1, 1985 La revue canadienne d'enseignement supérieur, Vol. XV-1, 1985 History of Higher Education in Canada NANCY M. SHEEHAN* ABSTRACT This paper relates the changes that have occurred in historiography over the last couple of decades to the present state of writing on the history of higher education in Canada. The existing bibliography has laid the groundwork and the 'new' history offers the means by which the complex relationships between society and institutions of higher learning can be synthesized. A few examples of the kinds of questions that need to be asked and of some assumptions that need analysis are given. By looking at all phases of universities - professors, students, women, administrative and academic matters; by using quantitative as well as qualitative research techniques; by consulting government, church, local and business sources as well as university material; and by analyzing and critiquing the newer historians of higher education can help Canadians understand the traditions and mores of individual institutions as well as the collective impact of higher education on the society. RÉSUMÉ Ce travail relate les changements qui ont eu lieu en historiographie durant les dernières décennies et jusqu'à l'état actuel des écrits sur l'histoire de l'éducation supérieure au Canada. La bibliographie existante a servi de fondement et la "nouvelle" histoire offre un moyen de synthétiser les relations complexes entre la société et les institutions d'enseignement supérieur. L'étude
    [Show full text]
  • The Role of the Academic Board in the Contemporary Australian University
    The Role of the Academic Board in the Contemporary Australian University by Julie Rowlands, M.Ed., B.Ed. Submitted in fulfilment of the requirements for the degree of Doctor of Philosophy Deakin University July, 2012 Publications Refereed journal articles The following article comprises sections of chapter 3, Conceptual Framework and of chapter 6, Power: Rowlands, J. 2011, ‘Academic boards: less intellectual and more academic capital in higher education governance?’, Studies in Higher Education, iFirstArticle, pp. 1–16. http://dx.doi.org/10.1080/03075079.2011.619655 The following articles comprise sections of chapter 3, Conceptual Framework and of chapter 7, Academic Quality Assurance: Rowlands, J. 2012, ‘Accountability, quality assurance and performativity: the changing role of the academic board’, Quality in Higher Education, 18(1), pp. 79–110. Rowlands, J. 2012, ‘The symbolic role of academic boards in university academic quality assurance’, paper under review by Quality in Higher Education. Other publications The following article comprises sections of chapter 7, Academic Quality Assurance: Rowlands, J. 2011, ‘Is the quality assurance role of university academic boards symbolic or real?’, L H Martin Institute Insights, November 2011, http://www.lhmartininstitute.edu.au/insights- blog/2011/11/69-is-the-quality-assurance-role-of-university-academic-boards-symbolic-or-real ii Acknowledgments It has been a joy and a privilege to undertake this PhD and I am grateful to a number of people for their support and assistance during my candidature. Firstly, I am deeply grateful to my principal supervisor, Professor Jill Blackmore. Without Jill, I would not have started this PhD, let alone finished it.
    [Show full text]
  • 2020-2021 1101 West College Avenue Jacksonville, Illinois 62650-2299 Phone: 217.245.3000 FAX: 217.245.3034
    CATALOG 2020-2021 1101 West College Avenue Jacksonville, Illinois 62650-2299 Phone: 217.245.3000 FAX: 217.245.3034 www.ic.edu For information about admission to the College contact: The Office of Admission :: 217.245.3030 :: [email protected] For information about academic matters contact: The Office of Academic Affairs :: 217.245.3010 :: [email protected] For information about courses, transcripts, and records contact: The Office of the Registrar :: 217.245.3013 :: [email protected] For information about financial aid and student billing contact: The Office of Student Financial Services :: 217.245.3035 :: [email protected] For information about payment of expenses contact: The Office of Business Affairs :: 217.245.3003 Accounting Services :: 217.245.3015 :: [email protected] For information about extracurricular activities and student affairs contact: The Office of Student Involvement :: 217.245.3011 For information about campus housing and residence life contact: The Office of Residential Life :: 217.245.3012 :: [email protected] For information about athletic activities contact: The Office of Intercollegiate Athletics :: 217.245.3400 For information about alumni records and activities, and gifts to the College contact: The Office of Development and Alumni Relations :: 217.245.3046 * * * * * The Illinois College Catalog is a description of courses and requirements for one year. Illinois College reserves the right to make changes in requirements, policies, and expenses as necessary and at any time without notification. * * * * * Published by Illinois College, Jacksonville, Illinois 62650-2299 August 1, 2020 Updates available online at www.ic.edu 3 ______________________________________________________________________FULL-TERM CALENDAR CALENDAR FIRST SEMESTER, 2020-2021 SECOND SEMESTER, 2020-2021 (Tentative) (Tentative) August 20 Welcome Week Begins January 18 Advising Day (1 to 3:30 p.m.) August 24 Advising Day (9 a.m.
    [Show full text]
  • A Primer on Academic Freedom
    A Primer on Academic Freedom DIFFICULT DIALOGUES INITIATIVE A PRIMER ON ACADEMIC Freedom his primer offers a general overview of academic freedom in American higher education. It is designed to present basic concepts, including the application of aca- Tdemic freedom to faculty members and institutions of higher education. Each Ameri- can college or university applies principles of academic freedom in the context of its own mission. The primer is not a definitive discussion or legal analysis. For further information, readers may wish to explore the additional resources listed on page 9. What Is Academic Freedom? American higher education relies on the fundamental value of academic freedom. Academic freedom protects college and university faculty members from unreason- able constraints on their professional activities. It is a broad doctrine giving faculty great leeway in addressing their academic subjects, allowing them even to challenge conventional wisdom. Under principles of academic freedom, a faculty member may research any topic. He or she may raise difficult subjects in a classroom discussion or may publish a controversial research paper. The excellence of America’s higher educa- tion system rests on academic freedom. What Is the Purpose of Academic Freedom? Academic freedom serves to advance the two core values of higher education. #1. Advancing knowledge through research and creativity. Colleges and university faculty members work to advance knowledge and the arts. They conduct research and write scholarly papers and books. They create stories, plays, music, and works of visual art. Peers who are experts in the same field, or a similar area, scrutinize the work of faculty members.
    [Show full text]
  • Download This Issue in Pdf Format
    GET A QUOTE & Academic Matters Spring 2017 OCUFA’S JOURNAL OF HIGHER EDUCATION GET A $25 LA REVUE D’ENSEIGNEMENT SUPÉRIEUR D’UAPUO GIFT CARD* The populist challenge for universities Steven Tufts and Mark Thomas The university in the populist age Grace Karram Stephenson International students and Canada’s future on the right Mark Kingwell OTIP gives you choice on more than just insurance. Choose to receive a A populist wake-up call $25 WINNERS | HomeSense | Marshalls or Amazon.ca Gift Card for universities when you get a car or home insurance quote.* PROMO CODE: Visit OTIPinsurance.com/AM-Promo SHOP or call 1-844-235-6847 *Restrictions apply. See details. The $25 gift card off er applies only when you complete an online auto or home insurance quote from OTIP, enter the promotional code: SHOP, choose “I’m Interested” or “Let’s Talk” and speak with an OTIP broker on the telephone to confi rm your quote. Maximum of one $25 gift card per household. Must be a resident of Ontario and a member of the education community. To be eligible for this promotion, a member of the household must not have received a physical or electronic gift card for completing an auto or home insurance quote within the last six months. Off er only valid on quotes for policies expiring in the next 60 days. Please allow fi ve business days for email delivery of gift card. A valid email must be provided in order to receive your gift card. This off er expires June 30, 2017. Amazon.ca is not a sponsor of this promotion.
    [Show full text]
  • University Governance in the United Kingdom, the Netherlands and Japan: Autonomy and Shared Governance After New Public Management Reforms
    名古屋高等教育研究 第 18 号 (2018) University Governance in the United Kingdom, the Netherlands and Japan: Autonomy and Shared Governance after New Public Management Reforms Donald F. WESTERHEIJDEN* <Abstract> Comparing and contrasting reforms of governance arrangements in higher education systems in Europe (the United Kingdom and the Netherlands provide two very different examples) with those in Japan, the paper focuses on the consequences of state-level governance reform for shared governance in the university. It gives a systematic comparison based on the ‘autonomy scorecard’ and applies notions from the ‘governance equalizer.’ The paper considers major New Public Management (NPM) governance reforms in the three countries. It shows that universities remain mostly autonomous in the UK, while ‘post-NPM’ mixed governance predominates in Japan and the Netherlands, with each country affecting institutional autonomy differently. In all cases, institutional autonomy increased in some respects and diminished in others. Concise comparisons are made for four dimensions (organisation, finance, staffing and education) and per underlying indicator. Executive heads’ (Presidents’) appointments and quality control over education are taken as strategically important indicators for shared governance within institutions. Managerial and external guidance grew more strongly in the two European countries than in Japan, though academic self-governance declined in all three. Senior Research Associate, Center for Higher Education Policy Studies, University of Twente, the Netherlands (Visiting Professor, Center for the Studies of Higher Education, Nagoya University) 199 1.Rationale and Aim of Paper Knowledge is higher education’s core business: ‘However broadly or narrowly we define it, knowledge is the material. Research and teaching are the main technologies’ (Clark 1983: 12).
    [Show full text]
  • Academic Freedom and Professorial Speech in the Post-Garcetti World
    Academic Freedom and Professorial Speech in the Post- Garcetti World Oren R. Griffin* I. INTRODUCTION Academic freedom, a coveted feature of higher education, is the concept that faculty should be free to perform their essential functions as professors and scholars without the threat of retaliation or undue admin- istrative influence. The central mission of an academic institution, teach- ing and research, is well served by academic freedom that allows the faculty to conduct its work in the absence of censorship or coercion. In support of this proposition, courts have long held that academic freedom is a special concern of the First Amendment, granting professors and faculty members cherished protections regarding academic speech. As early as 1957, in Sweezy v. New Hampshire,1 and as recent as 2006 in Garcetti v. Ceballos,2 the Supreme Court has grappled with clari- fying academic-freedom protections. In Garcetti, the Supreme Court held that when public employees make statements in the course of performing their official duties, they are not insulated by the Constitution from em- ployer discipline.3 Pursuant to Garcetti, it becomes plausible that a facul- ty member’s expression or speech, at least at a public college or universi- * Oren R. Griffin, Associate Dean for Academic Affairs, Mercer University School of Law; B.S., 1987, Southern University at New Orleans; M.A.E., 1988, University of Northern Iowa; Ph.D., 1994, University of Iowa; J.D., 1996, Washington and Lee University School of Law. The author is grateful for the support and encouragement provided by his wife, Theresa, and two wonderful sons, Andrew and Matthew, in the preparation of this article.
    [Show full text]
  • Contract Faculty: an International Challenge
    Academic Matters OCUFA’s JOURNAL OF HIGHER EDUCATION LA REVUE D’ENSEIGNEMENT SUPÉRIEUr d’UAPUO Spring/Summer | Printemps/Été 2015 Contract Faculty: An International Challenge Andrew Robinson A personal perspective of contract instructing in Ontario Jonathan White Zero-hours contracts and precarious academic work in the UK Jeannie Rea Organizing against the widening gap in academic job security in Australia Spring/Summer | printempOCT-NOVS/ÉtÉ 2015 2008 Academic Matters || 19 b Academic Matters is one click away Academic Matters, an engaging journal of commentary, analysis, and research on trends in higher education, is available online. The website contains features from the popular print magazine, web-exclusive articles, blogs, and many other resources of interest to academics and the higher education community. Access is always free. Visit us today! www.academicmatters.ca Spring/Summer | Printemps/Été 2015 3 a personal perspective of contract instructing in ontario Andrew Robinson Contract faculty work in Ontario is unfair, ineffective, and ready for a shakeup. 7 Zero-hours contracts and precarious academic work in the Uk Jonathan white SOS The University and College Union is fighting back against zero-hour contracts that trap thousands in casualized work. 10 organizing against the widening gap in academic job security in australia Jeannie Rea Precarious academic work is an important issue in Australia, and the NTEU is making it a priority. 15 From deference to defiance: the evolution of ontario faculty associations Craig Heron P. 3 Faculty associations are behaving more and more like unions, transforming labour relations and on-campus coalitions. CAREER 21 The political challenge of academic commitment Robin Vose PATH As we approach this year’s federal election, professors and academic librarians have a responsibility to speak out.
    [Show full text]
  • Ofsuccess the Expert Panel on the Labour Market Transition of Phd Graduates
    Degrees ofSuccess The Expert Panel on the Labour Market Transition of PhD Graduates Degrees of Success The Expert Panel on the Labour Market Transition of PhD Graduates The Council of Canadian Academies 180 Elgin Street, Suite 1401, Ottawa, ON, Canada, K2P 2K3 The project that is the subject of this report was undertaken with the approval of the Board of Directors of the Council of Canadian Academies (CCA). Board members are drawn from the Royal Society of Canada (RSC), the Canadian Academy of Engineering (CAE), and the Canadian Academy of Health Sciences (CAHS), as well as from the general public. The members of the expert panel responsible for the report were selected by CCA for their special competencies and with regard for appropriate balance. This report was prepared for Innovation, Science and Economic Development Canada Any opinions, findings, or conclusions expressed in this publication are those of the authors, The Expert Panel on the Labour Market Transition of PhD Graduates, and do not necessarily represent the views of their organizations of affiliation or employment, or the sponsoring organization, Innovation, Science and Economic Development Canada. Library and Archives Canada Cataloguing in Publication Library and Archives Canada ISBN: 978-1-926522-85-2 (Electronic book) 978-1-926522-84-5 (Book) This report should be cited as: Council of Canadian Academies, 2021. Degrees of Success, Ottawa (ON). The Expert Panel on the Labour Market Transition of PhD Graduates, Council of Canadian Academies. Disclaimer The internet data and information referenced in this report were correct, to the best of the CCA’s knowledge, at the time of publication.
    [Show full text]
  • Report of the Ad Hoc Investigatory Committee Into the Enbridge Centre
    Report of the CAUT Ad Hoc Investigatory Committee Into the Enbridge Centre for Corporate Sustainability At the University of Calgary October 2017 Report of the CAUT Ad Hoc Investigatory Committee Into the Enbridge Centre for Corporate Sustainability At the University of Calgary Dr. Alison Hearn Associate Professor, University of Western Ontario Dr. Gus Van Harten Professor, Osgoode Hall Law School © 2017 Canadian Association of University Teachers 2705 Queensview Drive, Ottawa, Ontario K2B 8K2 \\ 613-820-2270 \\ www.caut.ca Report \\ Enbridge Centre for Corporate Sustainability \ University of Calgary October 2017 Contents 1| Introduction & Summary of Findings 2| The Investigatory Committee’s Mandate 3| Fulfilling the Mandate 4| Conflict of Interest & the University of Calgary 5| Implications for Academic Freedom 6| External Influence, Institutional Autonomy, & Academic Integrity 7| Inadequate Funding & the Pressure to Raise More Corporate Money 8| Governance, Institutional Culture, & Academic Leadership 9| Recommendations 10| Select References Appendices CAUT Ad Hoc Investigatory Committee Report \\ Enbridge Centre for Corporate Sustainability \ University of Calgary October 2017 1| Introduction & Summary of Findings Post-secondary institutions serve the common good by attracted national attention in November 2015. pursuing, fostering, and disseminating understanding and knowledge. To do so, they must embrace and defend Between March 2011 and July 2012, the U of C worked academic freedom as a foundational principle. Academic to secure a sponsorship from Enbridge, a major oil and freedom includes the right to teach, research, engage in gas pipelines company based in Calgary, to establish a public debate, and express opinions freely without fear of research institute at the Haskayne School of Business.
    [Show full text]
  • Managing the Student Experience in a Shifting Higher Education Landscape
    Managing the student experience in a shifting higher education landscape Paul Temple, Claire Callender, Lyn Grove, Natasha Kersh November 2014 Contents Section Page Executive summary 3 1. Background to the study 6 2. The changing English higher education landscape 8 3. Our findings 12 3.1. Introduction 12 3.2. The application experience 12 3.3. The academic experience 14 3.4. The campus experience 17 3.5. The graduate experience 18 4. Conclusions 19 Appendix: Summary of respondent categories by institution 23 References 24 2 Executive summary 1 This research report, prepared between January 2014 and July 2014, assesses how the management of the undergraduate student experience in English higher education (HE) is changing as a result of a more competitive environment, and in particular the impact of the new tuition fee regime introduced in 2012. 2 We define the student experience as the totality of a student’s interaction with the institution. This study focuses on how institutional management decisions on operational matters are affecting this experience, rather than on teaching and learning activities. We appreciate that many surveys and discussions of the student experience include aspects of teaching and learning, but here we aim to distinguish between the two. We conceptualised our study in terms of ‘the student journey’, which we divided into these components: the application experience – covering the interactions between potential students and the institution, up to the point of arrival; the academic experience – students’ interactions with the institution associated with their studies, excluding for these purposes teaching and learning processes; the campus experience – student life not directly connected with study, which may include activities away from the actual campus (insofar as one exists); the graduate experience – the institution’s role is assisting students’ transition to employment.
    [Show full text]