New! 5 Star Retailer Section
New!New! 55 StarStar RetailerRetailer SectionSection Top 100 Retailer Two Wheels One Planet in Costa Mesa, California. Cover photo by Nicole Formosa T-2 Bicycle Retailer & Industry News • Top 100 Retailers 2009 www.bicycleretailer.com 5 Star Retailers have made the Top 100 list for five years in a row, from 2005 through 2009. To recognize them for their outstanding effort and achievement over this time, we broke them out into a separate category this year. We asked them to share their secrets to providing a consistent retail experience. Bicycle Garage Indy Bicycle Sport Shop Belmont Wheelworks Indianapolis, IN Austin, TX Belmont, MA Number of locations: 2 Number of locations: 2 Number of locations: 3 Years in business: 26 Years in business: 25 Years in business: 31 Square footage (main location): 15,000 Square footage (main location): 24,000 Square footage (main location): 20,000 Number of employees at height of season: 70 Number of employees at height of season: 120 Number of employees at height of season: 95-100 Owner: Randy Clark, Managers: Paul Crimmins, Toby Owner: Hill Abell, Manager: Marty Muehlegger Owners: Clint Paige, Peter Mooney, John Allis, Managers: Holsman, Tony Simeone, Lavina Kautz, Tim Gale What Sets You Apart: Using technology and training to make our staff Jason Paige, Gary Wood, Colin Eggleton, Len Meserve, What Sets You Apart: Much of our outreach effort is centered around and product selection the best. Warren Koebler, Elena Alfaro advocacy. We feel advocacy is the key to the future of bicycling and What Sets You Apart: We service all sectors of the marketplace, from have a full-time advocacy director on staff.
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