Strategic Plan 2014 - 2016 “ Collaboration - the Key to Development and Success“
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Strategic Plan 2014 - 2016 “ Collaboration - The key to Development and Success“ Ireland’s National Education & Research Network European Connectivity The pan-European research and education network that interconnects Europe’s National Research and Education Networks (NRENs). Together we connect over 50 million users at 10,000 institutions across Europe. www.geant.net GÉANT is co-funded by the European Commission within its 7th R&D Framework Programme. This document has been produced with the financial assistance of the European Union. The contents of this document are the sole responsibility of DANTE and can under no circumstances be regarded as reflecting the position of the European Union. HEAnet has high quality resilient bandwidth This global reach provides HEAnet’s client base connections (at 10 Gbit/s level) to the General with the optimum network for cooperating and Internet and the pan-European education & research collaborating with both national and international network, GÉANT - which is the most advanced research communities. international research infrastructure in the world. Furthermore, HEAnet and JANET (UK) are directly HEAnet’s National Network Infrastructure and Clients connected at 1 Gbit/s level. can be seen on pages 16 and 17. Contents Réamhrá ón gCathaoirleach 2 Chairman’s Foreword 3 Message from the CEO 4 1. About HEAnet 5 2. The Environment in which HEAnet Operates 6 3. Process of Strategy Development 7 4. Introduction to the New Strategy 8 - 9 • Mission • Vision 5. Success Indicators 10 - 14 HEAnet Staff 15 Network Infrastructure 16 Client List 17 1 HEANET STRATEGIC PLAN 2014 - 2016 Réamhrá ón gCathaoirleach “Fágfaidh fís nua agus spriocanna straitéiseacha HEAnet go leanfaidh an eagraíocht de bheith ag feidhmiú mar phríomhbhonneagar cumasaithe de chuid na hearnála oideachais - agus í iomchuí, freagrúil, éifeachtach agus nuálach” Cuireann bonneagar líonraithe HEAnet taca agus torthaí ardchaighdeáin a bhaint amach a faoi ghníomhaíocht agus nuálaíocht sa taighde bheidh ar aon dul leis na spriocanna náisiúnta. ardoideachais agus cuidíonn sé go díreach le Beidh clár suntasach um institiúidí agus cláir a torthaí ardchaighdeáin a bhaint amach i réimse an chomhdhlúthú ag teastáil chun an t-athchóiriú sin ardoideachais i dtaca le céimithe, nuálaíocht agus a chur i gcrích. Ina theannta sin, tá an Straitéis seo aistriú eolais - ar nithe iad go léir a chuireann le á cur ar fáil ag tráth nuair atá béim mhór á leagan forbairt eacnamaíoch agus shóisialta. ag an Rialtas ar sheirbhísí comhroinnte agus ar Thairis sin, tá cinneadh an Rialtais infheistíocht sholáthar comhroinnte toisc é a bheith riachtanach a dhéanamh i rochtain idirlín ardluais do gach an táirgiúlacht a bhaintear amach le cistí poiblí a aon scoil in Éirinn ag brath ar líonrú ceangailte mhéadú. Nuair a bhunaigh an earnáil ardoideachais HEAnet, lena ndéantar na leibhéil oideachais uile, HEAnet, ba ghníomh ceannródaíoch é, agus ón mbunscoil go dtí an taighde iardhochtúireachta, is eagraíocht í atá tagtha i dtreis agus atá mar a nascadh le chéile. eiseamláir don tseirbhís phoiblí i gcoitinne anois. Tá an Straitéis seo bunaithe ar chuntas teiste láidir maidir le luach ar airgead a fháil ar infheistíocht phoiblí agus seirbhís ardchaighdeáin a chur ar fáil do chustaiméirí ag gach céim den leanúntas oideachais. Cuirfidh na seirbhísí agus an tacaíocht atá molta ag HEAnet sa straitéis seo ar a chumas leanúint ar aghaidh leis an obair seo agus a chinntiú go mbeidh bonneagar ‘oiriúnach don fheidhm’ ag cliaint, mic léinn agus baill foirne acadúla agus tacaíochta, ar bonneagar é a fhreastalóidh ar a riachtanais i dtimpeallacht dhúshlánach a bhíonn ag síorathrú. Thar ceann an Bhoird, ba bhreá liom an deis seo a thapú buíochas a ghabháil leis na páirtithe leasmhara go léir a chaith dua agus dúthracht Fágfaidh fís nua agus spriocanna straitéiseacha le forbairt na straitéise nua. Mar gheall ar an HEAnet go leanfaidh an eagraíocht de bheith ag gcomhiarracht agus an tiomantas sin, níl aon feidhmiú mar phríomhbhonneagar cumasaithe amhras ach go n-éireoidh linn ár spriocanna a de chuid na hearnála oideachais - agus í iomchuí, bhaint amach agus comhpháirt riachtanach de freagrúil, éifeachtach agus nuálach. bhonneagar fothaca an ardoideachais agus an Tá an Straitéis seo á heisiúint ag am tábhachtach taighde in Éirinn a chur ar fáil. don ardoideachas agus don taighde. Tá an córas á athchóiriú go suntasach faoi láthair chun córas Tom Boland, Uachtarán, An Líonra Oideachais níos comhordaithe d’institiúidí atá dírithe ar agus Taighde Náisiúnta na hÉireann, mhisin shonracha a chruthú, d’fhonn eispéireas Príomhfheidhmeannach, An tÚdarás um ardchaighdeáin a chur ar fáil do mhic léinn Ard-Oideachas 2 COLLABORATION - THE KEY TO DEVELOPMENT AND SUCCESS Chairman’s Foreword “HEAnet’s new vision and strategic goals will ensure that the organisation remains a key enabling infrastructure for the education sector - relevant, responsive, effective and innovative” HEAnet’s networking In establishing HEAnet, the higher education sector infrastructure underpins was ahead of their time and now the organisation has higher education research come into its own as an exemplar to the rest of the activity and innovation public service. and contributes in This Strategy builds on a strong record of delivering a very direct way to value for money from public investment and a high producing high quality quality service to its customers right across the outcomes from higher education continuum. The services and support education in terms of HEAnet proposes in this strategy will enable it to graduates, innovation continue that fine record and ensure that clients, and knowledge transfer - all of which contribute to students and academic and support staff will have economic and social development a ‘fit for purpose’ infrastructure in place to serve Furthermore, the Government’s decision to invest in their needs in a demanding and ever changing high speed internet access for all schools in Ireland environment. depends on HEAnet’s joined up networking which I would like, on behalf of the Board, to express our links all education levels, from primary schools to gratitude to the many stakeholders who so generously post-doctoral research. gave of their time and energy in contributing to the HEAnet’s new vision and strategic goals will ensure development of the new strategy. This combined that the organisation remains a key enabling effort and commitment ensures that we achieve our infrastructure for the education sector - relevant, goal of providing a vital piece of the underpinning responsive, effective and innovative. infrastructure for higher education and research in The Strategy comes at an important juncture for Ireland. higher education and research. At present the system Tom Boland, Chief Executive, Higher Education is undergoing a major reform process with the Authority & Chairman, Board of HEAnet objective of creating a more coordinated system of mission specific institutions, the better to provide a quality student experience and quality outcomes aligned with national objectives. Reform will involve a substantial programme of institutional and programme consolidation. The Strategy also comes at a time when the Government, due to the demands for greater productivity from public funds, is placing strong stress on shared services and shared procurement. 3 HEANET STRATEGIC PLAN 2014 - 2016 Message from the CEO “Our ambition is clear - we intend to build on our world class infrastructure and enhance our contribution as a valuable resource for our clients in the years to come” Against a backdrop We have taken on board the requirements of our of ever-accelerating stakeholders regarding their changing service change within the delivery expectations and we are very conscious higher education sector, of the role that all of us within the HEAnet sweeping transformation organisation must play in meeting these goals. in the ICT environment One of these challenges is identifying common and a new economic solutions to our clients’ differing needs across the order, HEAnet has spectrum of emerging cloud based services. This developed a responsive can only be successfully achieved through real organisational strategy, partnership and collaboration between HEAnet and “Collaboration - The Key to Development and its clients. This collaboration is critical for us in Success”. delivering on our mission and playing a key role in The contribution of so many of our clients, the education and research sector. colleagues and Board members has given this new Our ambition is clear - we intend to build on strategy a focus and vision that will enable HEAnet our world class infrastructure and enhance our to deliver further value and support for our clients. contribution as a valuable resource for our clients This is particularly important in the face of reduced in the years to come. resources and the emergence of radical new John Boland, CEO, HEAnet solutions for ICT service delivery. HEAnet as a shared service provider values its unique position as a vehicle for the education and research sector. This strategy has at its heart a shared vision and a set of strategic goals which will enable HEAnet to assist our clients in meeting their business challenges. Our staff’s commitment, enthusiasm and expertise has enabled us to develop a world class network infrastructure, to support education and research in Ireland and to become a trusted partner for our clients. 4 COLLABORATION - THE KEY TO DEVELOPMENT AND SUCCESS 1. About HEAnet HEAnet