What Difference Can One Year Make in the Health of a Community?
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What difference can one year make in the health of a community? 2017 Report to the Community 15 Years of Making a Difference A TIMELINE: 2002-2017 How about fifteen years? This year Washington Regional Medical Center marks the 15th anniversary of its move to North Hills Boulevard, continuing a tradition of quality, compassionate care that began in 1950 on N. College Avenue. The new hospital building officially Women and Infants Center Emergency Department earns Mobile Dental Clinic opened on Tuesday, Aug. 27, 2002, at Level 2 Trauma Center designation is launched to provide opens, offering more 7 a.m., with patient transport beginning Willard Walker Hospice Home, from Arkansas Department of dental care and preventive at 8 a.m. When the move was safely than 130,000 square feet Fayetteville’s first inpatient hospice facility, Health, demonstrating that it education to community completed a few hours later, without is built near the medical center to serve offers the region’s highest level members who otherwise to serve the growing needs complications, it reflected many months patients of Washington Regional Hospice. of emergency care. could not access it. of meticulous planning and attention of area families. to detail by Washington Regional team 2008 2009 2010 2011 members,2012 who were enthusiastic2013 about 2014 2015 2016 2017 the future at North Hills. Ronald McDonald House — A medical office complex Total Joint Center Expansion project Just two years later, Washington Stroke Care Program the region’s first — opens consisting of a four-story is established at Regional welcomed William L. Bradley on top floor of the Women building and separate one- adds a fifth floor to the Washington Regional, is established at as its new chief executive and Infants Center. story building opens at the medical center and officer and ushered in Washington Regional; North Hills. The Washington first the next year it provides care for more an era of extraordinary New clinic space built in Regional Board of Directors doubles the size of the in the than 725 patients and becomes first in the expansion of programs Johnson for Urgent Care, votes to name it the William area to area to earn advanced certification as a Emergency Department. and resources to Northwest Arkansas L. Bradley Medical Plaza. Primary Stroke Center. serve the community. Neurosurgery Clinic and Total Spine physical therapy and rehabilitation. 15 Years of Making a Difference A TIMELINE: 2002-2017 Women and Infants Center Emergency Department earns Mobile Dental Clinic Center for Health Services opens Level 2 Trauma Center designation is launched to provide opens, offering more next to the new hospital, providing Willard Walker Hospice Home, from Arkansas Department of dental care and preventive than 130,000 square feet space for Walker Heart Institute Fayetteville’s first inpatient hospice facility, Health, demonstrating that it education to community Cardiovascular Clinic, Ozark Urology is built near the medical center to serve offers the region’s highest level members who otherwise to serve the growing needs and outpatient diagnostic services. patients of Washington Regional Hospice. of emergency care. could not access it. of area families. 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Ronald McDonald House — A medical office complex Total Joint Center Washington Regional Expansion project Stroke Care Program the region’s first — opens consisting of a four-story is established Pat Walker Center for Seniors on top floor of the Women building and separate one- Medical Center adds a fifth floor to the at Washington is established at is built on the hospital campus, and Infants Center. story building opens at Regional, the first in opens at North Hills. offering specialized care and medical center and Washington Regional; North Hills. The Washington the area to provide the next year it provides care for more unique services for community New clinic space built in Regional Board of Directors doubles the size of the comprehensive than 725 patients and becomes first in the residents age 65 and over. Johnson for Urgent Care, votes to name it the William joint replacement. area to earn advanced certification as a Emergency Department. Northwest Arkansas L. Bradley Medical Plaza. Primary Stroke Center. Neurosurgery Clinic and Total Spine physical therapy and rehabilitation. A closer look at the past year g Dr. Joel Carver (front) with heart 2017 Report to the Community Quality Walker Heart Institute failure nurse practitioner Nicole Comstock, MNSc, APRN, ACNP-BC, 3 Walker Heart Institute 4 Hospice A commitment to providing patients the latest and Research Department team 4 Stroke Care Program innovations in cardiovascular care continued last year at members Callie McQueen, RN, CRC, 6 Women and Infants Walker Heart Institute. A team led by Joel Carver, MD, and Mary Craff, RN, CCRC. 8 Pat Walker Center for Seniors Care 9 Emergency/Trauma became the first in Northwest Arkansas to implant the 10 Total Joint Center BAROSTIM NEO® device in a patient with heart failure. 11 Care Team Our Centers of Excellence 16 Community Outreach This new investigational device is available only by order 18 Partnerships of a doctor who is participating in the BeAT-HF clinical 19 Financial Stewardship trial. Dr. Carver is leading the BeAT-HF™ clinical study 20 Recognition site at Washington Regional to study the safety and effectiveness of the device for the treatment of heart failure. The BAROSTIM NEO resembles a pacemaker, consisting of a lead and a pulse generator that is implanted under the skin below the patient’s collarbone. The BeAT-HF study will determine whether the device can help patients live longer, reduce the number of hospital stays due to heart failure, reduce heart failure symptoms and improve quality of life. 2 Washington Regional 2017 Report to the Community 3 Stroke Care Program Having elevated stroke education, diagnosis, treatment and rehabilitation to a new level for Northwest Arkansas, last “I am thankful for the year Washington Regional was excellence of the program recognized by the Arkansas Roger Montgomery, MD at Washington Regional Department of Health for excellence In good hands: Hospice and that we have a program in stroke care, receiving an award A stroke of that caliber here.” based on the seven American Heart Association/American recovery story / – BILL UNDERWOOD Stroke Association achievement measures of the Get With The The day of Bill Underwood’s stroke started out like any Although he has given up piloting since his stroke, Guidelines®-Stroke Patient other. In fact, that clear Sunday in January 2016 was Bill is back to doing all the other things he loves. Most Hospice Management Tool. These measures picture-perfect for flying, so Bill, who first earned his days you will find him at the landmark Fayetteville are benchmarked according to pilot’s license 50 years ago, took both of his airplanes jewelry store he established in 1957, putting his Longtime area physician Roger Montgomery, MD, the standards of evidence-based for their regular twice-a-month outing. talent and hard-earned skills to work. “My early joined Washington Regional Hospice last year, rounding stroke care guidelines to ensure training was as a watchmaker and bench jeweler, and out a skilled and compassionate team dedicated to stroke patients receive appropriate The picture changed several hours later as he joined some of those skills take a long time to learn,” says providing a special kind of healthcare that is focused and timely care. Plus, Washington his wife, LeAnn, to watch evening television. “I began Bill, who has earned his industry’s most advanced on relieving pain, addressing physical symptoms and Regional also received a Get With to sit down, and suddenly it felt as if my left arm had title, Certified Gemologist Appraiser, and has been supporting emotional and spiritual needs. Washington The Guidelines®-Stroke Silver fallen off,” Bill recalls. He reached over to touch his inducted into the National Jeweler Hall of Fame. Regional Hospice provides care in patients’ homes, Plus Quality Achievement Award left arm and found it was completely numb. “I didn’t “I’ve always used my hands, and that’s important to nursing homes and assisted living facilities, and also with Target: StrokeSM Honor Roll know what was happening, but I knew something me. I am so grateful that my manual dexterity was not provides inpatient care at Willard Walker Hospice Home Elite, making it the only hospital was wrong. When I tried to tell LeAnn, my words affected by the stroke.” in Fayetteville. Washington Regional Hospice’s long in Northwest Arkansas to be came out as gobbledygook.” tradition of helping patients and families was recognized recognized at that level. The Bill is certain that receiving treatment at a Primary last year when it was named a 2016 Hospice Honors award represents the hospital’s Although Bill didn’t know what was happening, LeAnn Stroke Center, which the American Stroke recipient by Deyta Analytics, a data-gathering company commitment and success in fortunately recognized the signs of stroke and called 911. Association says improves the quality of stroke care, that partners with thousands of hospice, home health, ensuring that stroke patients receive At the Washington Regional Emergency Department, made a difference in his recovery. “I am thankful human services and healthcare organizations. The the most appropriate treatment the ambulance was met by Margaret Tremwel, MD- for the excellence of the program at Washington award honors hospice agencies that continuously according to nationally recognized, PhD, medical director of the hospital’s Stroke Care Regional and that we have a program of that caliber provide the highest level of satisfaction through their research-based guidelines based on Program, which is certified as a Primary Stroke Center.