omni.net plus
Quick Start Guide
Version 1.0
ZyXEL ACCESSING INTERNET & INTRANET omni.net plus Quick Start Guide ZyXEL
Copyright © 1998 by ZyXEL Inc. The contents of this document may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher. Published by ZyXEL Communications, Inc. All rights reserved. Notice: ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patents rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This document is subject to change without notice.
Acknowledgments Trademarks and brands mentioned in this manual are used for informational purposes only. All trademarks and brand names remain the properties of their respective owners.
Page ii ZyXEL omni.net plus Quick Start Guide Table of Contents Two - Introduction...... 1 Unpacking Your omni.net ...... 1 Key Features of the omni.net plus...... 2 Front panel of the omni.net ...... 3 Back Panel of the omni.net...... 4 Three - Ordering an ISDN Line...... 5 Four - Installing your omni.net Hardware ...... 7 Connecting Hardware...... 7 Power-on Self-Test...... 8 Five - Driver Installation and Configuration...... 9 Installing the Windows 95 Driver ...... 9 Installing the ISDN Configuration Manager (ICM) ...... 10 Configuring your omni.net using the ICM ...... 10 Six - Configuring Windows 95 Dial-Up Networking ...... 15 Configuring Dial Up Networking for One B-Channel ...... 15 Configuring Dial Up Networking for Two B-Channels ...... 18 Appendix A - ISDN Line Provisioning...... A-1 Provisioning requirements for North America ...... A-1 Appendix B - Configuring the omni.net from a Terminal Program ...... B-4 Configuring your TA using AT Commands ...... B-4 Testing your Connection ...... B-8 Appendix C - Contacting ZyXEL ...... C-10 ZyXEL Phone Numbers ...... C-10 Online Access...... C-10
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ZyXEL omni.net plus Quick Start Guide
One - Introduction The ZyXEL omni.net plus ISDN Terminal Adapter sets a new price/performance standard for the explosively growing Internet and telecommuting applications. When used with off-the-shelf Internet or remote access client software, the omni.net enables mobile or home users to connect to the Internet or branch offices over ISDN lines Hassle Free! The same device also allows a user to connect to the analog world via a modem, fax machine, or telephone connected directly to the omni.net. To take advantage of constant new developments, the omni.net employs flash EPROMs, which allow for convenient uploading of newly available firmware which preserves your hardware investment. ZyXEL’s expertise in data compression has been brought to the omni.net. With its V.42bis compression and Hi/fn™ LZS® Compression on the B Channels, the omni.net can effectively communicate at speeds up to 460Kbps over ISDN lines. The omni.net also has two analog ports to connect analog devices such as fax machines, modems, and telephones. Two different analog devices can communicate over the two B channels to two different locations simultaneously, so you can send a fax and make a voice call at the same time. The analog ports also recognize standard DTMF tones as well as pulse dialing.
Unpacking Your omni.net Your omni.net should come with the equipment listed below. If any item is missing or damaged, please contact your Dealer or ZyXEL Customer Service Department immediately. 1) omni.net plus ISDN Terminal Adapter 2) ZyXEL AC power adapter 3) RJ-45 ISDN telephone cable 4) RS-232 25-pin to 25-pin shielded cable 5) DB-25 female to DB-9 female adapter 6) Warranty/registration card 7) User's Manual 8) Quick Start Guide 9) CD ROM with bundled software 10) Firmware & driver diskette 11) ISDN Configuration manager diskette
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Key Features of the omni.net plus Speed and Compatibility n Plug and Play support for Win95 environment n Full compatibility with both ISDN and remote PSTN via ISDN n Multiple signaling protocol compatibility with the following network switches: DSS1, 1TR6, NI-1, AT&T 5ESS, and Northern Telecom DMS 100 n Supports X.75, V.110, V.120 and PPP B Channel protocols n B Channel speeds of 56Kbps(in-band Signaling) and 64Kbps(out-of-band Signaling) n 112Kbps/128Kbps channel bundling: MLP and Multilink PPP (RFC1717) n Hi/fn™ LZS® Compression over PPP n V.42bis data compression over X.75 & V.120 n ZyXEL ISDN AT Commands Intelligent Features n Automatic ISDN/analog call detection n Two analog telephone jacks (POTS ports) n Supplemental phone service support for: n Call Waiting n Three Way Calling (conference) n Call Transfer n Call Forwarding n Message Waiting n Reminder Ring n Distinctive Ring n Push-button switch for quick dial and tear down n Easy-to-use configuration software. n Flash EPROM memory for easy firmware upgrades Technical Specifications n Status Display: 14 LED indicators n Flow Control: Software XON/XOFF or hardware CTS/RTS n Configuration Setting: Software programmable with nonvolatile memory for profile storage n Diagnostics: Self test and loopback n DTE Port: Asynchronous: Auto Baud Rate up to 460.8Kbps Physical Characteristics n Line Interface: RJ-45 for S/T or U interface, RJ-11 for built-in terminal adapter n DTE Interface: DB-25 connector for DTE Port n Weight: 14oz n Dimensions: 7 1/8” x 5 1/4” x 1 5/16”
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Front panel of the omni.net This section describes the front panel controls and indicators and their functions.
LED Description PWR Power on indicator; lights up when the omni.net power is turned ON. LNK Link indicator - Indicates your connection status with the local switch, lights up when link is active. Flashing when attempting to make a connection. B1 B1 channel connection indicator; lights up when B1 channel is established; flashes when there are re-transmissions of packets. B2 B2 channel connection indicator; lights up when B2 channel is established; flashes when there are re-transmissions of packets. AA Auto-answer indicator; lights up when the omni.net is in Auto Answer mode; flashes when it rings. CP Indicates when Data Compression is being used over one or more of the B Channels. Compression types are Hi/fn LZS (formerly Stac) for PPP connections, and V.42bis for V.120 or X.75 connections. DTR Data terminal ready indicator; lights up when the DTE or Computer connected to the DTE Port indicates that it is ready for communication by raising the corresponding RS232 signal. DSR Data Set Ready. Indicates when the modem is ready for communication with the DTE. RTS Request To Send. Indicates when the DTE has data to be sent to the remote modem. The RTS signal is used in Hardware Handshaking. CTS Clear To Send. Indicates that the modem is ready to receive data from the remote modem. The CTS signal is used in Hardware Handshaking. TX Transmit data indicator; flashes when the DTE/Computer is transmitting data to the DTE Port of the omni.net. RX Receive data indicator; lights up when the DTE/Computer is receiving data from the DTE Port of the omni.net. Phone 1 Hook status of POTS port 1. Lights up when the telephone/handset is off-hook. Phone 2 Hook status of POTS port 2. Lights up when the telephone/handset is off-hook.
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Front Panel Button Quick dial/Tear down: When the omni.net is in command state, pressing the front panel button causes it to dial the default phone number pre-stored in the NVRAM. The default number pointer to the telephone directory is assigned by the AT*Dn command. When the omni.net is on-line, pressing the button will tear down the connection and bring it into command state. Factory Reset: To restore the omni.net to its factory default settings, turn the power ON while pressing and holding the front panel button. Continue holding the button for 3 to 5 seconds after turning the power on. A loopback test will also be performed during this procedure. Note: The SPID & ISDN switch settings will be cleared when the omni.net is reset in this manner.
Back Panel of the omni.net You will find the following switch and connectors on the back panel of omni.net
ON/OFF Power switch; turns the omni.net ON or OFF POWER Input terminal for power adapter To DTE Serial port DB-25 female connector for connection to the serial port of a DTE (computer/terminal). ISDN ISDN RJ-45 terminal jack; connects to a S/T interface or a U interface (depending on the model purchased). PHONE 1 RJ-11 terminal jacks for connecting analog devices (phone, fax, PHONE 2 answering machine, etc.)
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Two - Ordering an ISDN Line The following are step-by-step instructions for ordering your ISDN line for use with the omni.net. Wit each step, we have provided spaces to record the information provided by your phone company. This information will be used in the coming chapters for the configuration of your omni.net.
Step 1 Contact your telephone company Use the following phone numbers to contact your local telephone company. Phone Company Phone Contact World Wide Web Amertiech 800-TEAM-DATA www.ameritech.com Bell Atlantic 800-570-ISDN www.bellatlantic.com Bellsouth 800-858-9413 www.bellsouth.com Nynex 800-GET-ISDN www.nynex.com Pacific Bell 800-4PB-ISDN www.pacbell.com Southwest Bell 800-734-7630 www.swbell.com US West 800-603-6000 www.uswest.com
Step 2 Determine your ISDN switch type Ask the telephone company representative what switch type is available in your area. Check the appropriate box below. q AT&T 5ESS Point to Point q AT&T 5ESS Multipoint q AT&T 5ESS NI-1 q Northern Telecom NI-1 q Northern Telecom Custom
Step 3 ISDN Ordering Codes (IOC) Tell the phone company representative the omni.net supports IOC-S and EZ ISDN-1 capability packages. If your phone company does not use ordering codes, provide them with the line provisioning information for the correct ISDN switch type. See Appendix A - for line provisioning information.
Step 4 Get ISDN Directory Numbers and SPIDs Your phone company will provide your Directory (phone) and SPID numbers. Fill in these numbers below. SIPD # 1: SPID # 2: Directory # 1: Directory # 2:
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Step 5 Specify Supplementary Voice Services The omni.net plus supports the following Supplementary Voice Services. Tell your phone company which of these features you would like to utilize on your ISDN line. q Conference Call (3-way) q Call Transfer q Drop Call q Message Waiting q Call Waiting q Call Forwarding q Distinctive Ring q Reminder Ring
Note: Some of the Supplementary Voice Services may not be available for use with all telephone companies. Check with your telephone company for more details. Some of the omni.net’s voice features require Feature Activator Keys or Buttons to be activated. The NI-1 default key settings are shown in the table below. If your phone company does not use the NI-1default key settings, simply ask the phone company representative for the proper settings and record them below. Conference Call q default: “60” q other: Call Transfer q default: “61” q other: Drop Call q default: “62” q other: Message Waiting q default: “63” q other: Call Forwarding q default: “57” q other:
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Three - Installing your omni.net Hardware This chapter describes the installation process for the omni.net ISDN terminal adapter.
Connecting Hardware
Connecting the omni.net to the Computer Power OFF 1) Turn OFF the power to your computer 2) Make sure the power switch on the omni.net is in the OFF (down) position.
Connect Cables to Your Computer 1) Connect the male end of the 25 pin cable to the serial port of the omni.net. 2) Connect the other end of the 25 pin cable (female end) to your computer’s serial (COM) port. A 25 pin to 9 pin adapter has included in the omni.net retail package in the event you do not have a 25 pin serial port available. 3) Note: If you have a Macintosh, you will need a Macintosh hardware handshaking modem cable for the connection.
Connect ISDN Line 1) Connect the RJ-45 connector to the “ISDN” jack on the back of the omni.net. 2) Note: If you have purchased the S/T interface model, refer to your users manual section, "Connecting the omni.net to Your ISDN Line". 3) Connect the other end of the RJ-45 cable to your ISDN wall jack.
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Connecting Power 1) Connect the round end of the power adapter to the POWER JACK on the modem’s back panel). 2) Plug the power supply unit into an AC wall jack. 3) Turn on the power switch on the omni.net. 4) Turn the computer back on.
Power-on Self-Test When the omni.net is powered on, the unit will cycle through a self-test sequence, where you will see a series of LED lights blinking (LED, B1, B2, AA). After this cycle is complete, the PWR light should remain on. If the test routine fails, the LNK LED flashes. Please refer to your User Manual for more information on the self-test and its error codes. You omni.net is now connected and ready to be configured.
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Four - Driver Installation and Configuration This chapter contains step-by-step procedures for installing the Windows 95 drivers, and using the ISDN Configuration Manager to configure your omni.net.
Installing the Windows 95 Driver Step 1 - Make sure the power to the omni.net is turned ON before your PC is turned on. Step 2 - Start Windows 95. Windows will automatically detect your omni.net and prompt you for the driver. Step 3 - Select "Driver from disk provided by manufacturer", then click OK
Step 4 - Insert the omni.net “Firmware and driver diskette” into your floppy drive, select “A:\” in the “Copy manufacturer’s files from” dialog box, and click OK.
Step 5 - Select the omni.net driver and click Next. Step 6 - Click Finish on the following screen to completes the installation of your omni.net modem driver.
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Installing the ISDN Configuration Manager (ICM) Along with your omni.net, you will find a disk labeled “ZyXEL ISDN Configuration Manager”. To install this software for Windows 95 or NT 4.0 follow these steps. 1) Insert your ZyXEL “ISDN Configuration Manager” disk into the floppy drive on your computer 2) Choose Run... from the Start menu. 3) Type A:\Setup.exe or B:\Setup.exe and press
Configuring your omni.net using the ICM To start the ZyXEL ISDN Configuration Manager, double-click the icon created during installation named “ISDN Configuration Manager”. This will boot the Configuration Manager to the Main Menu.
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CONFIGURATION SETTINGS SCREEN
Click the icon to open the “Configuration Settings” screen.
Use this screen to make the following configuration choices:
Outgoing Protocol Control Choose from the “Outgoing Protocol Control” pull down menu: n PPP - Select PPP (Point to Point protocol) if you intend to use Windows’ dial-up networking capabilities for applications such as Internet or remote LAN access. n V.120 - Select V.120 (terminal mode) if you intend to use the omni.net with any standard terminal applications. n MultiLink PPP/Multiple Link – Checking this box will enable the omni.net’s ability to bond both ISDN B channels to double its data throughput capability. n Stac/V.42bis compression - Checking this box will enable the omni.net’s data compression feature. Data Rate n 56/64Kbps - The Omni.net supports 56 and 64Kbps ISDN data rates. Contact your telephone company if you are not sure which data rate your ISDN line supports. n Data Over Voice - Checking this box will configure your omni.net to make a 56Kbps data call using a voice channel, which is often less expensive. The device you are calling must also support data over voice to use this feature. Preferred B Channel for out going call n This feature allows you to define the B channel the omni.net will use to initiate an outgoing data call. This feature is designed for customers who prefer to keep a
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particular B channel available for voice calls. In the event the preferred B channel is not available, the omni.net will automatically attempt to make the data call on the secondary channel. PPP Setting n Enable Call Bumping - Checking this box will enable the omni.net’s Call bumping feature. This feature will automatically reallocate bandwidth to allow you to make or receive a voice call while a MultiLink PPP call is active (both B channels are in use for data service). Thus, if you left the handset to make an outgoing call or receive an incoming call, one B channel will be temporarily removed from the MultiLink call and used for the voice call. n Keep Connection Alive – This feature will send random PPP packets to the remote side when there is no data being transferred. This feature is designed to keep connections active in the event the device you are dialing into has an idle timer configured to drop idle connections. Bandwidth on Demand n The Bandwidth on Demand (BOD) feature allows you configure when both B Channels should be bundled in one MP connection based on the amount of data traffic. Setting the Add/Drop trigger settings to “0” seconds will cause the omni.net to always use both B channels.
ISDN SWITCH SETTINGS SCREEN
From the “Main Menu” screen , click the icon to open “Switch Settings”.
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Wizard – Clicking the icon will start you down the SPID/Switch Wizard path. This wizard will assist you in configuring you directory (phone) numbers, SPID numbers, and switch type. In many cases, the Wizard will be able to automatically determine most of the information needed to configure your omni.net for use on your ISDN line. Once the Wizard has completed gathering your ISDN line information, it will return you to the “Switch Settings” screen. If you prefer to configure your omni.net entirely from the “Switch Settings” screen, simply follow the steps below. Use the information you gathered in Chapter Two - “Ordering an ISDN Line” to complete the following steps. Step 1: Switch Configuration Select the switch type you will be using to communicate with the ISDN. The switch type to use will be determined by your local telephone company when you order your ISDN service. If you do not know the correct switch type, contact your local telephone company and ask what switch type your area is using. Step 2: Phone Number 1 & 2 Enter your phone numbers into the corresponding “phone Number” fields. Phone numbers (or Directory Numbers) are provided by your telephone company when you order your ISDN service. These are the numbers that are used for any of your normal analog telephony devices such as fax machines, modems, or normal telephones.
Step 3: SPID 1 & 2 Enter your SPID (Service Profile Identifier Numbers) numbers into the corresponding “SPID” fields. SPID numbers are provided by your telephone company to identify your ISDN channel configurations to their phone switching equipment. Your telephone service provider should provide you with 1 or 2 SPID numbers. Note: Some Switch types do not require the use of SPIDs. If you are using a switch type that does not require SPIDs (such as AT&T Point to Point), these fields will be grayed out. Step 4: Voice Calls Use The “Voice Calls Use” fields are to specify which analog port (1 or 2) to ring when an incoming analog call is detected on a specific B channel. Step 5: Answer ISDN data Calls using This feature allows you to define the B channel the omni.net will use to answer an incoming data call. This feature is designed for customers who prefer to keep a particular B channel available for voice calls. In the event the preferred B channel is not available, the omni.net will automatically use the secondary channel to answer the data call. Once you are done entering the information for this screen, click the OK button to save these setting and return to the Main Menu.
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PHONE SERVICES SCREEN
From the “Main Menu” screen, click the icon to open “Phone Services”.
Use this screen to configure your omni.net to use the supplementary voice features you have subscribed to with your phone company. These could include Call Waiting, Conference Calling, Call Transfer, Call Forwarding and Message Waiting.
Service Activator Numbers n Enter service activation numbers (sometimes know as Features Keys or Buttons) into the corresponding fields. These keys are used by the omni.net in activating these features. Call Waiting Feature n Check the Phone Ports you wish to enable the Call Waiting feature on under the “Call Waiting Feature” heading. Your phone company may or may not have supplementary voice features available for both B channels. Check with a phone company representative for details. Message Waiting Deactivation n Checking “YES” will deactivate the Message Waiting Indicator feature (both audible and visual) on the omni.net. This will not disable your phone company voice mail service.
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Five - Configuring Windows 95 Dial-Up Networking This section assumes you have installed Windows 95 and Dial Up Networking. If you have installed Dial-Up Networking you must install it before continuing.
Configuring Dial Up Networking for One B-Channel Step 1 - Double click on the My Computer icon and then double click on the Dial-up Networking folder. From within the Dial-up Networking folder, double click on the Make New Connection icon. Choose a name for your connection and select omni.net from the drop down menu. Then click Next.
Step 2 - Type the phone number of the ISP or host you will be calling. Click on Next, then click Finish. A new icon is created in the Dial-up Networking folder.
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Step 3 - Right click on the new icon, then select Properties from the menu. The following screen will appear.
Step 4 - Make sure your omni.net modem appears in the Connect Using box. If you have settings given to you from your Internet Service Provider, follow those guidelines and proceed to step 7. If not, click on the Server Type and continue.
n If you are using PPP, use the default settings shown above. n If you are connecting to a LAN, then select Login to Network. n If you are logging on to a Microsoft Windows network, select NetBEUI. n If you are logging on to a Novell network, then select IPX/SPX Compatible. n If you are logging on to an Internet connection, then select TCP/IP.
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Step 5 - Click on TCP/IP Settings. Click the Specify name server address radio button and enter your primary and secondary Domain Name Server(DNS) numbers. Obtain DNS numbers from your ISP. If your host requires you to specify an IP address, click on Specify an IP address and enter your IP address only. Click OK. This completes the remote connection definition.
Step 6 - Locate the icon of the connection profile you created in your Dial-up Networking folder, and double click on it.
Step 7 - If the User name and Password(for your ISP) are incorrect or missing, type them in. Click on the Connect button and your omni.net will dial the number and establish a connection.
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Configuring Dial Up Networking for Two B-Channels To configure your omni.net for use with two B-channels (using Multilink PPP), Follow the instructions below. Step 1 - Double click on the My Computer icon and then double click on the Dial-up Networking folder. From within the Dial-up Networking folder, double click on the Make New Connection icon. Step 2 - Choose a name for your connection and select omni.net from the drop down menu, then click on Next. The “Make New Connection” dialog will appear.
Step 3 - Type the phone number(s) of the ISP or host you will be calling. Click on the Next button, then Click Finish. A new icon is created in the Dial-up Networking folder. Step 4 - Right click on the new icon, then select Properties from the pop-up menu. The connection properties dialog box will appear. Step 5 - Make sure “Use country code and area code” checkbox is NOT checked. Otherwise, Windows 95 will remove the "+" from the phone number when you close the window, which will cause failed connections.
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Step 6 - Make sure your omni.net modem appears in the Connect Using box. If you have settings given to you from your Internet Service Provider, follow those guidelines and proceed to step 7. If not, click on the Server Type and continue.
n If you are using PPP, use the default settings shown above. n If you are connecting to a LAN, then select Login to Network. n If you are logging on to a Microsoft Windows network, select NetBEUI. n If you are logging on to a Novell network, then select IPX/SPX Compatible. n If you are logging on to an Internet connection, then select TCP/IP.
Step 7 - Click on TCP/IP Settings. Click the Specify name server address radio button and enter your primary and secondary DNS (Domain Name Server) numbers. Obtain the DNS numbers from your ISP. If your host requires you to specify an IP address (Static IP), click on Specify an IP address and enter your IP address only. Click OK. This completes the dial-up networking definition.
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Step 8 - Locate the icon of the connection profile you created in your Dial-up Networking folder, and double click on it. The “Connect To” dialog box will appear.
Step 9 - Type your User name and Password (for your ISP account) in the provided spaces, then click Connect. Your omni.net will dial the number and establish a connection.
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Appendix A - ISDN Line Provisioning The following table summarizes the different type of switch types supported by the omni.net and some related information on the switch types (number of phone numbers and SPID numbers). It should be noted that the information in this table is for the ‘common’ case and is recommended for those cases. Exceptions still exist to these figures. You can locate the provisioning information for the appropriate North American switch type in the next sections.
Switch Type Geography No. of Phone #s No. of SPIDs AT&T 5ESS NI-1 North American 2 2 AT&T 5ESS Point to Point North American 1 0 AT&T 5ESS Multipoint North American 2 2 Northern Telecom NI-1 North American 2 2 Northern Telecom Custom North American 2 2 Provisioning requirements for North America If your telephone company is not familiar with Bellcore IOC-S or Easy ISDN-1 parameters, then ask an ISDN representative which switch type will be used to provide ISDN server to your location and provide them the information under appropriate switch type heading below to order your ISDN line. Note: IOC-S and Easy ISDN-1 capability packages will not enable any Supplementary Voice Service features. You must ask your ISDN service provider to enable them for you. See “Special note for Supplementary Voice Services” at the end of this chapter for more details. Provisioning For the AT&T 5ESS Switches The AT&T 5ESS switch type supports three types of ISDN service. These are: National ISDN-1 (NI-1), Multipoint, and Point-to-Point. For AT&T 5ESS National ISDN-1 Provisioning Feature Setting Term Type A Circuit Switched Voice (CSV) 1 CSV Additional Call Offering (ACO) Unrestricted CSV limit 2 CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Additional Call Offering (ACO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MTERM 2
ISDN Line Provisioning A-1 omni.net plus Quick Start Guide ZyXEL
For AT&T 5ESS Multipoint Provisioning Feature Setting Term Type A Call Appearances (CA) 1 CA Quantity 1 Circuit Switched Voice (CSV) 1 CSV Flexible Call Offering (FCO) Unrestricted CSV limit 2 CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Flexible Call Offering (FCO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MTERM 2
For AT&T 5ESS Point-to-Point Provisioning Feature Setting Term Type A Call Appearances (CA) 1 CA Quantity 1 Circuit Switched Voice (CSV) 1 CSV Flexible Call Offering (FCO) Unrestricted CSV limit 2 CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Flexible Call Offering (FCO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MTERM 2
Provisioning For the Northern Telecom Switch The Northern Telecom switch type supports two types of ISDN service. These are: National ISDN-1 and Custom. For Northern Telecom National ISDN-1 Provisioning Feature Setting Signaling Functional Protocol Version Control (PVC) 2 (National ISDN-1) TEI assignment Dynamic Maximum number of keys (maxkeys) 3 (1 to 64 OK) Release key No Ringing indicator No Electronic Key Telephone System (EKTS) Yes or No Additional Call Offering (ACO) Yes or No (set to opposite of ACO)
A-2 ISDN Line Provisioning ZyXEL omni.net plus Quick Start Guide
Provisioning Feature Setting Number of call appearances 2 Notification Busy Limit 3
For Northern Telecom Custom Provisioning Feature Setting Signaling Functional Protocol Version Control (PVC) 1 (Custom) TEI assignment Dynamic Maximum number of keys (maxkeys) 3 (1 to 64 OK) Release key No Ringing indicator No Electronic Key Telephone System (EKTS) Yes or No
Special note for Supplementary Voice Services To take full advantage of the Supplementary Voice Services available though the omni.net’s POTS ports, you will need to ask your phone company to add some of all of the following voice features: n ACO-Additional Call Offering (Provides two additional appearances of the Primary Directory Number for making/receive voice calls. Needed for Call Waiting and Inbound Call Bumping). n FCO-Flexible Call Offering (3-Way Calling (Conference), Drop, Hold and transfer). n Call Forwarding Variable. n Calling Party Number Identification and Redirecting Number Delivery.
The Supplementary Voice Services available on the omni.net include: Call Waiting, 3- Way Calling (conference), Call Transfer, Call Forwarding, Message Waiting, Reminder Ring, and Distinctive Ring. There may be an additional charge for each of these services, so you should choose the specific services that best fit your needs.
ISDN Line Provisioning A-3 omni.net plus Quick Start Guide ZyXEL
Appendix B - Configuring the omni.net from a Terminal Program If you are not using the ISDN configuration utility that is packaged with the omni.net, you will need a terminal program from which you will configure the unit. Terminal Programs are available on virtually every operating platform. The folowing table shows a list of example terminal programs. Operating System Examples Windows 95 Hyper Terminal Windows 3.x Terminal Procomm Plus for Windows Qmodem for Windows Unix Minicomm DOS Procomm Plus for DOS Qmodem for DOS Macintosh ZTERM
Configuring your TA using AT Commands Make sure the program is set up to communicate with the COM port that the omni.net is connected to. In most cases, if the terminal program is active and ready to communicate with the port that the omni.net is connected to, it will activate the DTR signal. This will cause the DTR LED to light up on the omni.net. If DTR is not ON, you will need to check the program's COMPORT and IRQ settings. Most communication programs give the user this option to check and change the COMPORT/IRQ settings. Other places to look at, would be the I/O card settings or checking is any conflicts between the COMPORT/IRQ exists with other devices. The communication speed can be set to anywhere between 1,200bps and 460,800bps, but 115,200bps is a good default value. The omni.net will automatically adjust its speed to match your communication speed. Once the terminal communication program is ready, you can type a simple command to see if the omni.net responds to it. Type: AT
B-4 Configuring the omni.net from a Terminal Program ZyXEL omni.net plus Quick Start Guide omni.net should respond with the firmware version and checksum: omni.net USA: V 1.00a 7607 OK Once the omni.net accepts the commands that you typed, it is ready to be programmed. If you do not see any response from the device, go over your installation procedures again or contact the ZyXEL Technical Support.
Configuring Your ISDN Switch Type In North America there are three popular types of switches, they are: n AT&T 5ESS n Northern Telecom DMS100 n Siemens EWSD These switches are either running software that conforms to the National ISDN-1 standard, or a custom version. Currently, the omni.net supports a total of 6 different combinations, listed in the following table. You must have the switch type information available when you install your ISDN line. This information must be obtained through your local telephone company. See Chapter Two - “Ordering an ISDN Line” for details. The ATPn command is used to program the D channel protocol. This is to allow the omni.net to work with the type of switch your ISDN line is connected to. "n" is a digit that indicates the type of switch. Please use the following table for the "n" value. Note: The omni.net is shipped with a default value of ATP0, which is Northern Telecom's DMS-100 switch with Custom protocol.
ISDN Network Switch Switch Version (protocol) AT Command # of SPIDs AT&T 5ESS Point-to-Point ATP4 0 Point-to-Multipoint ATP5 1 Point-to-Multipoint ATP6 2 National ISDN-1 ATP1 1 National ISDN-1 ATP2 2 NT DMS 100 Custom ATP0 2 National ISDN-1 ATP2 2 Siemens EWSD National ISDN-1 ATP2 2 Other National ISDN-1 ATP2 2
Once you have identified the switch and the number of SPIDs provided by your phone company, enter the proper value. Example: if your switch type is DMS 100 with Custom protocol:
Configuring the omni.net from a Terminal Program B-5 omni.net plus Quick Start Guide ZyXEL
Type: ATP0
Entering SPIDs You are ready to enter the SPID (Service Profile Identifier) number. Unless your switch type is AT&T 5ESS with Point-to-Point protocol, SPID(s) will be needed. The ISDN switches use Service Profile Identifier (SPID) to represent the network services to which the omni.net has subscribed. Each SPID corresponds to one Terminal End Point Identifier. Different switches may provide different rules for the SPID number format. You should get the SPID number from your local phone company. To program your SPID number into the your omni.net: Type: ATSPID0=n (n is the SPID provided by your phone company) omni.net should respond: OK SPID Correct! (This may take up to 30 seconds) This response indicates the SPID number was accepted. If a second SPID is required. Type: ATSPID1=n (n is the second SPID provided by your phone company) omni.net should respond: OK SPID Correct!
B-6 Configuring the omni.net from a Terminal Program ZyXEL omni.net plus Quick Start Guide
If the omni.net does not respond as above, an error has occurred. If the response is: OK SPID Error! This indicates an incorrect SPID number was entered. If the response is: OK This indicates a general failure. The SPID was not verified. This would occur if the ISDN line is not connected to your omni.net, or if you have selected the wrong Switch type. Once the SPID(s) are entered and accepted, you will see the LNK LED light up. If you are not able to get the SPID(s) to accept correctly, verify the number(s) with your phone company again. You should recheck all your cable connections before calling your phone company. If it still does not work, you will need your phone company's support to make sure the SPIDs are correct and the line you ordered has been correctly setup.
Note: We recommend that you always make sure the cable connections are correct and securely in place. This will make it easier for you to isolate the problem area when talking to our technical support staff or the phone company.
Correctly entered and accepted SPID numbers will be stored in nonvolatile memory. That way you won't need to enter the SPID again, even if the power is turned off. However, if you perform a hardware reset, you will need to re-enter the SPID number(s) and switch type again. Make sure you write down or store all the relevant information so it can be retrieved at a later date.
Configuring the omni.net from a Terminal Program B-7 omni.net plus Quick Start Guide ZyXEL
Entering Directory Numbers The last step involves entering the Directory Numbers. The Directory Numbers (DNs) are the 7-digit number that have been assigned by the phone company. For example, if your phone number is (714) 263 0398 and (714) 263 0498, then your Directory Numbers are "2630398" and "2630498". Here are the steps to take in order to program the Directory Numbers to your omni.net. For your first Directory Number: Type: ATDN=xxxxxxx
Testing your Connection After the SPID number(s) are entered and accepted, you can use your terminal program to dial ZyXEL's BBS number (714-263-0398 or 714-263-0498) to get a "CONNECT" message. Your omni.net should already be connected to your ISDN line properly. Also make sure that the LNK LED light is on. If the LED is off, please refer back to the previous section. Start your terminal program. Type: AT&V
Single B-channel Connection For the following test, you must use the V.120 B-channel protocol. The ATB20 command switches to V.120 mode. Dial into our ISDN BBS line at 714-263-0398. Type: ATDI17142630398
B-8 Configuring the omni.net from a Terminal Program ZyXEL omni.net plus Quick Start Guide omni.net responds: CONNECT 115200/V120 64000/LAPD FrontDoor 2.20c.mL/OX000046; MultiLine Press
Dual B-channel Connection To make a bundled connection, follow the above instructions, with one change. You must let the omni.net know that you want to make a bundled connection. Typing AT&J3 will tell the omni.net to set up a bundled call. If the call is V.120 then you may have to type "ATDI
Configuring the omni.net from a Terminal Program B-9 omni.net plus Quick Start Guide ZyXEL
Appendix C - Contacting ZyXEL ZyXEL takes pride in it products and its customers. We are continually striving to improve our line by engineering them with your current and future needs in mind. To help us in that effort, we encourage your comments. For your convenience, we have listed below various means by which you can contact ZyXEL directly.
ZyXEL Phone Numbers n Voice Telephone Numbers U.S. (8:00 am to 5:00 PM PST) at (714) 693-0808 Taiwan: +886-3-5774848 or +886-3-5783942 n Fax Numbers U.S.: (714) 693-8811 Taiwan: +886-3-5782439 Online Access You can contact ZyXEL directly using any of the following methds: n Direct E-mail Sales inquiries: [email protected] Technical support: [email protected] ; in the U.S. or [email protected] ; outside the U.S. n World Wide Web http://www.zyxel.com n FTP ftp.zyxel.com Information, such as ZyXEL software and ROM updates for the U.S. can be found at this FTP address:
C-10 Contacting ZyXEL