In-Room-Directory-RIIB.Pdf
Total Page:16
File Type:pdf, Size:1020Kb
www.RosenInn7600.com WELCOME Welcome to the Rosen Inn International, your home away from home. We hope our accommodations and service exceed your expectations and offer a warm, comfortable, and enjoyable stay. It is a privilege to have you as our guest. This directory provides detailed information about services available at your hotel. Turn to channel 2 on the TV for a guided tour of these services. Should you require service or have additional questions, please dial “0” on the in-room telephone and our staff will assist you. Rosen Inn International and the staff are here to make sure your stay is memorable, so please contact us any time. Next time you travel to the Central Florida area, we hope you choose Rosen Inn International. Sincerely, Albert Gallof General Manager This Fine Hotel is Owned and Managed by 2 GUEST SERVICES Rosen Inn International DOMESTIC AIRLINES 7600 International Drive AirTran Airways (866) 247-2428 Jet Blue Airways (800) 538-2583 Orlando, Florida 32819 Alaska Airlines (800) 654-5669 Spirit Airlines (801) 401-2222 (407) 996-1600 Allegiant Air (702) 505-8888 Southwest Airlines (800) 435-9792 Dial toll-free American Airlines (800) 433-7300 United Airlines (800) 864-8331 1-(855) 887-7600 Continental Airlines (800) 525-0280 US Airways (800) 428-4322 to make reservations Delta Airlines (800) 455-2720 Virgin America (877) 359-8474 www.RosenInn7600.com INTERNATIONAL AIRLINES Aer Lingus (516) 622-4022 KLM (866) 434-0320 Air Canada (888) 247-2262 Korean Airlines (800) 438-5000 Air New Zealand (800) 262-1234 Lufthansa (800) 645-3880 British Airways (800) 247-9297 Qantas (800) 227-4500 Cathay Pacific Airways (800) 233-2742 Singapore Airlines (800) 742-3333 Emirates (800) 777-3999 SAS (800) 221-2350 Japan Airlines (800) 525-3663 Virgin Atlantic Airways (800) 862-8621 ATM MACHINE Located in the lobby adjacent to the Topsy Turvey Lounge. ATTRACTION TICKETS Agents at the Guest Services/Attractions Desk, located in the main lobby, can assist with attraction ticket purchases, car rental, restaurant reservations, transportation, and shuttle service. BELL CARTS Bell carts are available in the lobby. These are self-service and should be returned after use. Limited luggage storage is available at no charge. BUSINESS CENTER The Business Center offers two computer workstations for a fee. Services include copying, faxing, and package shipping and receiving. Incoming faxes are free, as well as incoming guest mail. There is a handling fee for receiving boxes and a nominal charge for outgoing domestic and international faxes. The Business Center is located in the main lobby next to the Front Desk. Open daily from 7:00 a.m. to 9:00 p.m. Dial “1181” from the guestroom phone for assistance and current pricing information. 3 GUEST SERVICES CAR RENTAL For your convenience, Enterprise Car Rental maintains a fleet of vehicles at the nearby Rosen Center Hotel. For booking information, please contact the guest services desk at (407) 996-9840 ext. 3353 or (800) 261-7331. CASHIER/CHECK CASHING Cash U.S. Traveler’s checks at the Front Desk. Guests are required to sign the Traveler’s Checks in the presence of the Front Desk agent and may cash up to $100 per day, per room, with proper identification. CHANGE/COIN DISPENSING The Front Desk can make change and dispense coins. CHECK-IN/CHECK-OUT Check-in time is 4:00 p.m. unless arranged otherwise through the reservations department. Check-out time is 11:00 a.m. Please contact the Front Desk if your departure is delayed. Late check-out is at 12:00 p.m. with no charge. Check-outs from 12:00 p.m. to 3:00 p.m. may be arranged based upon availability and are subject to a late departure fee. Dial “1180,” “1192,” and “1391” from your guestroom phone for assistance. DISABILITY EQUIPMENT The Rosen Inn International is fully compliant with all ADA requirements including roll-in showers, in-room apparatus for hearing, vision or physically- impaired guests, and pool lift assist. For specific medical needs or equipment, please contact our Front Desk. Closed-captioning is available on all TVs. Dial “1180” from your guestroom phone for further assistance. DISTANCES TO PLACES (APPROXIMATE) Universal Orlando Resort™ Theme Parks ...........................................................2.3 miles Orange County Convention Center – North/South ...................................1.9 miles Orange County Convention Center – West ........................................................2 miles Pointe Orlando Entertainment Complex............................................................1.4 miles Holy Land Experience ....................................................................................................4.5 miles SeaWorld® Theme Parks ...............................................................................................4.1 miles Walt Disney World® Resort .......................................................................................6.8 miles Downtown Orlando – City Hall/Orlando Magic ............................................9.5 miles Orlando International Airport ................................................................................12.5 miles Sanford International Airport ..................................................................................35.5 miles 4 GUEST SERVICES DOCTOR/DENTIST In the event of a life-threatening medical emergency, dial 911. Please notify security if an ambulance is summoned. East Coast Medical Network: (407) 648-5252 East Coast Medical Network offers hotel house calls for in-house guests. The network has a variety of specialists, including obstetrics, dermatology, pediatrics, chiropractic, and dentistry. EMAIL Guests may access email through the workstations at the Business Center (refer to page 2) or through in-room, complimentary Wi-Fi connections (refer to page 10). EMERGENCY/FIRE For immediate assistance, please dial “0” from your guestroom phone. Please review the EMERGENCY information card located on the back of your guestroom door and the Safety & Security Procedures Section of this directory on page 14. FAX NUMBER You may collect your faxes from the Business Center. • Guest Fax/Business Center: (407) 996-5328 OOPS...FORGOT SOMETHING? Don’t worry if you forgot something! Our Front Desk maintains a supply of small personal items, including toothpaste, toothbrush, comb, razor, shaving cream, deodorant, sewing kit, and shower cap. Dial “1192” from your guestroom phone for assistance. FITNESS ROOM Available for registered guests only and accessible with guestroom key. Featuring circuit-training machines, treadmills, and ellipticals. Contact Front Desk for gym hours. Adults must accompany children. FREE AMENITIES • Phone calls local and toll-free codes: 1-800, 1-888, 1-877, 1-866, and 1-855 • Wi-Fi in guestrooms and public areas of the hotel • Kids 9 and under eat free breakfast and dinner buffet with paying adult (limit one child per adult) • Parking • In-room safe 5 GUEST SERVICES GAME ROOM For your enjoyment, we have a video arcade game room with all the latest video games. Conveniently located in the main lobby, it is open 24-hours a day. Tokens for the games are available from the token machine located in the video arcade game room. GIFT SHOP Located in the main lobby. Open daily from 6:00 a.m. to 12:00 a.m. Purchase sundry items including postcards, newspapers, resort apparel, toys, gifts, postcards, and sun care products, as well as Florida, Walt Disney World®, and Universal Orlando Resort™ themed gifts. Dial “3182” from the guestroom phone to speak to a gift shop attendant. GOLF As our guest you enjoy discounted rates at Shingle Creek Golf Club. Owned and operated by Rosen Hotels & Resorts, Shingle Creek Golf Course is located on Universal Blvd., less than 10 minutes from the hotel. The club is home to the Brad Brewer Golf Academy. Club and shoe rental is available. For assistance with golf tee times, please call (407) 996-9933 or dial extension “17007” from your guestroom phone, or visit online at www.ShingleCreekGolf.com. GUEST SERVICES/ATTRACTIONS DESK For your convenience, our Guest Services/Attractions Desk is located in the Main Lobby and can assist you in arranging attraction tickets, babysitting, currency exchange, restaurant reservations, transportation, as well as provide you with other area information. Complimentary scheduled shuttle services provided to Universal Orlando Resort™, Sea World®, and Aquatica®. Reservations are required. Please contact the Guest Services/Attractions Desk for scheduled times. Dial “1181” from your guestroom phone for more information. HOUSEKEEPING For service, dial “1483” or “1183” before 4 p.m., or “0” after 4 p.m. from your guestroom phone. Amenities are available upon request for your comfort and convenience. These include cribs, pillows, blankets, and toiletry essentials. Also available are rollaway beds at an additional charge. 6 GUEST SERVICES ICE, BEVERAGE, AND VENDING MACHINES Ice, soft drinks, and snack machines are conveniently located at various points throughout the hotel. Ice machines are located on the 2nd, 3rd, and 5th floors in the 2000 building and 3000 building and by Pool #1 in the 1000 building. Please refer to layout map of our hotel on page 16, or call the Front Desk for the nearest location. Dial “1180,” “1192,” and “1391” for further assistance. INTERNET ACCESS See Wi-Fi on page 10. I-RIDE TROLLEY The Rosen Inn International is stop #15 on the I-Ride Trolley route. See the Guest Services/Attraction Desk for additional information regarding this transportation system,