TOGETHER WE ARE SAVING AND CHANGING LIVES ANNUAL REPORT 2017/2018 OUR COMMUNITY PROGRAMS Legal Advocacy & Resource Centre for Women www.intervalhousehamilton.org VISION, MISSION & VALUES Our Vision Our Values Board of Directors • Empowerment IHOH will be an innovative (2017/18) leader providing compassionate • Confidentiality & Privacy care and sustainable, highly- • Health & Safety President integrated services in our quest • Diversity & Inclusion for violence free lives for women, Peter Bieling children and communities. • Equity for Women • Effective & Responsive Treasurer Our Mission Communication Diana Simmons Violence free lives for all women, • Responsible & children and communities. Professional Service Secretary Angela Slade A Balanced Score Financial Directors Karen Vandenbeukel Card Approach to • Development Plan Strategic Goals of… • Increase Revenue Vanessa Vrbanic Funding & Sources • Innovative Leadership Leah Hogan • Compassionate Care Krista Schmid • Sustainability Learning & Growth • Highly Integrated Services Pankaj Kasturi • Performance Management System in Place Michaela Walker Women & Community • Improvement in Health, Stakeholder Safety and Wellness of Staff Teams Board of Directors • Quality and Accessible • Innovation and (2018/19) Compassionate Service Knowledge Generation • Highly Integrated President Partnerships • Advocacy & Systems Peter Bieling Navigation • Prevention & Education Treasurer Diana Simmons Internal Process • Proactive Human Secretary Resource Plan Angela Slade • Standard Operating Practices Across Directors All Services • Increase Use Karen Vandenbeukel of Technology Vanessa Vrbanic • Improve Internal Team Building Leah Hogan Krista Schmid Pankaj Kasturi 2 | 2017/18 ANNUAL REPORT PRESIDENT’S REPORT On behalf of the board of directors at Interval House of Hamilton we would like to extend our sincere appreciation to staff, volunteers and funders of Interval House of Hamilton. Nothing makes time pass by more quickly than being Of course we are deeply thankful to the Ministry of focused on a vitally important mission, that’s very much Community and Social Services, Ontario Women’s the feeling of the board for 2017-2018. The need for the Directorate and the City of Hamilton for financially services of Interval House of Hamilton have been un- supporting our programs. As always, even when the precedented. We’ve heard client stories from staff and media spotlight is on the issue of violence against seen the growing numbers - sometimes heartbreaking women, we at the board must keep our own spotlight narratives and mind boggling figures - but always IHOH on sustainable funding that makes us whole. The gap does its very best. It’s a tremendous honor to be part between what we receive in public funds and what of an organization that receives only meager resources we need to actually operate is made up by individual It’s a tremendous honor to be part of an ‘‘organization that receives only meager resources and yet achieves priceless goals; freeing women and children from lives filled with violence.” – Peter Bieling and yet achieves priceless goals; freeing women and and corporate donors, we as board members are so children from lives filled with violence. This year has touched and by the stories of donors who have given also marked what we all hope is an important tipping not only financial resources, but invested their time and point for women, #metoo emerged in a way that was energy to animate others to give so generously. Without hard to anticipate but really significant to our entire our donors, we do not exist - THANK YOU! sector. The mainstream media attention that the issues we most care about are now getting makes the story of Finally, and most importantly our thanks to Nancy Smith, Interval House of Hamilton so much easier to tell, and managers and team at IHOH, you are the heroes who we think will make the public and our funders consider make it all work. our work anew and in a different light. We were there before the concept of a hashtag existed, ready and able to help women and children. We certainly plan to make Peter Bieling the most of this social movement that’s still unfolding. President, Board of Directors 2017/18 ANNUAL REPORT | 3 EXECUTIVE DIRECTOR’S REPORT We could not be prouder in doing this work while impacting safety and change everyday. For over two decades I have had the privilege We could not do this work without our funders of working with Interval House of Hamilton. For and the generosity of individual donors from decades longer, women’s organizations have been our community. This past year, we had to raise charged with the responsibility to support women’s $540,000 just to offset operating costs. Unfor- safety while advocating for women’s equality and tunately, we were unable to reach our target. with the vision of ending gender-based violence. We continue to be energized and motivated in our work as we believe our actions and services Over this past year we have witnessed members are vital and essential in supporting women and of the media challenge misogynistic beliefs, be- children’s equity and safety. haviours and actions that are harmful to women and children - with a heightened lens. We have ex- THANK YOU to our staff, volunteers, and com- perienced officials in government enact Bills that munity partners. THANK YOU to our funders: support gender-equity (such as Bill 148). At Interval Ministry of Community and Social Services, House of Hamilton we experienced an increase in Ministry of Children and Youth Services, The I continue to be moved by our staff and volunteers in ‘‘their relentless pursuit of providing responsive, com- passionate service to women with or without children who reach out for our service. Our team is dedicated.” – Nancy Smith demand for services with the increased media expo- City of Hamilton, IWF and everyone who enables sure and disclosures of abuse - #metoo movement. us to keep our doors open. I also want to THANK our Board of Directors who share their time and Violence and abuse towards women and children is expertise. THANK YOU! all of our business and we called to action members of our community to stand up and speak up about Most importantly, I THANK women for the cour- it. After all, violence and abuse towards women and age to take a step to safety. girls is a societal issue. I continue to be moved by our staff and volunteers Nancy Smith in their relentless pursuit of providing responsive Executive Director and compassionate service to women with or with- out children who reach out for support. Our team is dedicated. 4 | 2017/18 ANNUAL REPORT SHELTER PROGRAM REPORT Working within the violence against women sector is a privilege. Working through challenges and barriers with women that they often face comes a greater ap- preciation and understanding for everyone to rely on their purpose as the fuel to keep digging to find solu- Donnica Campbell, tions together. I’m proud to work alongside our staff Manager of who work in the shelter as they hear traumatic stories Residential Services of women’s experiences of abuse and violence. I am even prouder of our staffs resilience as they work to find solutions that meet women’s goals. I would like to thank our donors: Specifically: • Ministry of Community and Social Services (MCSS) • Ministry of Community and Youth Social Services (MCYS) • Human Resources Development Canada • City of Hamilton • Annual Drives for Lives Golf Tournament (donors, sponsors and players) • House Full of Hope (donors and sponsors) • Room With A View (donors and sponsors) • Mother’s Day Mailer • Holiday Mailer • Variety Show – Connect Marketing • Lowe’s Ancaster If you have a strong purpose in life, you don’t have to be ‘‘pushed, your passion will drive you there.” Roy T. Bennett 2017/18 ANNUAL REPORT | 5 FINANCIAL REPORT REVENUE BY PROGRAM Ministry of Community & Social Services/ Ministry of Children & Youth Services $1,050,042.00 Private Donors, Grants, Foundations, & Fundraising Events $444,954.00 City of Hamilton $244,962.00 Ontario Women’s Directorate $94,584.00 Total Revenue $1,834,542.00 EXPENDITURES BY PROGRAM Emergency Shelter $827,861.00 Capital Expenses-Building Costs & Administration (all programs) $418,112.00 Crisis Phone, Counselling & Capacity Building $193,990.00 Transitional Outreach Support Program $86,383.00 Women’s Centre/Jared’s Place $162,709.00 Flamborough Women’s Resource Centre $158,697.00 MentorAction $1,277.00 Total Expenditures $1,849,029.00 Note: Does not include $71,153.00 in deferred contributions and $72,328.00 in ammortization. Susan Lloyd, Business & Human Resources Manager Funding Sources Disclaimer: The views and opinions expressed in this publication do not necessarily reflect those of our funders above. They explicitly express the opinion of Interval House of Hamilton. Charitable Registration #107513137RR0001 6 | 2017/18 ANNUAL REPORT (For The Year Ending March 31, 2018) Ontario Womens Directorate .00 $94,584 Ministry of Community and Social Services/Ministry of City of Hamilton Children and Youth Services $244,962.00 $1,050,042.00 Private Donors, Grants, Foundations and Fundraising Events $444,954.00 Total Revenue: $1,834,542.00 Flamborough Womens ResourceCentre MentorAction Womens Centre/ $158,697.00 $1,277.00 Jareds Place $162,709.00 Emergency Shelter $827,861.00 Transitional Outreach Program $86,383.00 Crisis Phone, Counselling & Capacity Building $193,990.00 Capital Expenses, Building Costs & Adminstraiton (all programs) $412,112.00 Total Expenditures: $1,849,029.00 2017/18 ANNUAL REPORT | 7 FRONT LINE REPORT I’ve learned that people will forget what you said, people ‘‘ will forget what you did, but people will never forget how you made them feel.” Maya Angelou A day in the life of a woman that passes through the doors of our emergency shelter consists of various barriers, challeng- es and heartaches. As frontline workers we are tasked with many responsibilities to support the safety of courageous women and children.