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EDITORIAL Editor’s Note

Soulful September Monthly: Vol 05 | Issue 8 | No. 36 Middle East, Africa and Asia The Caspian region provides an ideal location for lourishing business for air cargo carriers. It’s an ideal location on the classical Silk Road between east and west, which coupled with booming exploration of oil, gas & mineral reserves have made this region much sought after for.

Leading air cargo carriers of the region – AirBridge Cargo , Cargolux, Coyne Airways and Silk Way West Airlines are among those who have expanded networks continuously here. In the backdrop of the Caspian Air Cargo Summit 2015, to be held in between October 5 and 7, we spoke to many airliners doing business in the region to learn about their services, challenges and trends this region has to offer.

An interview with Mr. Zaur Akhundov, President of Silk Way is out as this edition’s Cover Story. Mr. Akhundov, a veteran in the aviation ield talks to us about an array of topics – ranging from the airliner’s start to its services in the region, from its latest initiative to modernising its entire leet to its strategy going forward.

PO Box: 9604, SAIF Zone, Sharjah - UAE In the Lounge, we caught up with Mr. Hassan El-Houry, Group Tel: +971 6 557 9579, Fax: +971 6 579569, [email protected] Chief Executive Oficer of National Aviation Services (NAS). He www.7dimensionsmedia.com details about the services the company offers - from ramp and Chief Editor passenger services, cargo handling, engineering services and line Dipti Das maintenance, airport technologies, Fixed Base Operations etc, [email protected] to challenges he faces in his current role to his hobbies and role Contributers models. Nirmala Rao Ayesha Rashid Among the other important features, you can’t miss is the special [email protected] story on how air freight remains to be the backbone for the Head - Sales & Marketing E-commerce industry’s supply chain. The article provides an in- Israr Ahmad depth overview on how it is the right time for the Indian government [email protected] to ease regulations and facilitate domestic air cargo movement, Head Operations considering that it is growing faster than international air cargo. Jamal Ahmad [email protected] Also enjoy an article on how the threat of cargo theft continues to

Photographer/s grow, due to increased organization and innovation on the part Jamal / Amin of cargo thieves, although, the total number of veriied incidents decreased by 12%, according to Freight Watch International’s Annual Cargo Theft report for 2014. WORLDWIDE MEDIA REPRESENTATIVES France, Belgium, Monaco, Spain: Aidmedia, Gerard Lecoeur; Tel: +33 (0) 466 326 106; Fax: +33 (0) 466 327 073 As we wind up this month’s edition and looking forward to the next India: one, we are waiting for your valuable feedback on the edition so RMA media, Faredoon Kuka; Tel: +91 22 5570 3081; Fax: +91 22 5570 3082 that we can incorporate your suggestions and ideas going forward. Taiwan: Advance Media Services Ltd, Keith Lee; Tel: (886) 2 2523 8268; Fax: (886) 2 2521 4456 Thailand: Trade and Logistics Siam Ltd, Dwight A Chiavetta; Sincerely, Tel: +66 (0) 2650 8690; Fax: +66 (0) 2650 8696 UK, Ireland, Germany, Switzerland, Dipti Das 4 Austria: Horseshoe Media, Peter Patterson; Tel: +44 208 6874 160 Editor

All rights reserved. The opinions and views expressed in this publication are not necessarily those of the publishers. Readers are requested to seek specialist advice before acting on information contained in this publication, which is provided for general use and may not be appropriate for the reader’s particular circumstances. The publishers regret that they cannot accept liability for any error or omissions contained in this publication. PDF Compressor Pro PDF Compressor Pro

CONTENTS

8. 14. Cover Story THE Silk Way - The trusted partner in LOUNGE Caspian

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10

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20. Feature 44. Airlines 54. Airports Domestic air cargo grows faster Gulf Air posts best annual results Dubai South launches innovative than international since 2004 concepts

Cargo theft on a rise AF-KLM inks cargo partnership with China Southern E-commerce, the next big 59.Trucking wave in India Emirates launches second-daily Leyland expands its use of service to Boston DassaultSystemes’

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THE LOUNGE

Hassan El-Houry Group CEO of NAS (National Aviation Services)

National Aviation Services (NAS), one of the fastest growing aviation service providers in emerging markets, provide an array of services including ramp and passenger services, cargo handling, engineering services and line maintenance, airport technologies, Fixed Base Operations, Aviation Training Center Hassan El-Houry etc. From its initial operations in Kuwait in 2003, NAS has Group CEO of NAS (National Aviation Services) quickly transformed into a leading airports service provider with a presence across regions ranging Middle East, Africa and South Asia. We spoke to Hassan El-Houry, Group Chief a Bachelor’s Degree from the American University of Beirut. Executive Oicer of NAS, who is also the Chairman of United Projects for Aviation Services Company, Chairman of Royal What are your landmark achievements in NAS Aviation (owners and managers of the Sheikh Saad Terminal) In 2003, NAS started business in Kuwait with one customer, on a varied of topics. Excerpts from the interview: KLM. Initially, it was focused on passenger services, and then expanded into route services with cargo, lounges, meet and Tell us more about your current job assist, airport technologies an aviation training center, aviation Appointed the CEO of NAS Global since December 2008, security, and inally, terminal management. Geographically, my job responsibilities include overseeing the operations, Kuwait was the base, and in 2008, we expanded to India with inance, human resources, and business development and a ground handling company and eight airports. In 2009, we information technology departments of the group in 16 launched operations in Mumbai, at one of the largest airports airports. NAS provides comprehensive ground handling in Asia, in partnership with Celebi. In 2009, we started in Kigali. solutions (ramp, passenger, and cargo handling), engineering In 2012, in Sharm El-Sheikh and expanded to Abu Dhabi, and and line maintenance, as well as FBO Terminal management, in 2013 we started managing the Sheikh Saad terminal. In lounge management, meet and assist services, aviation 2014, we won a tender in , and also launched a VIP training, aviation security and travel services to retail terminal in Abu Dhabi. This year, NAS will launch operations in customers, as well as to some of the world’s leading airlines Côte d’Ivoire. for 16 airports, including Mumbai International Airport, Abu Dhabi International Airport, Abidjan International Family details Airport, International Airport, Kigali, and others. Post Wife and three children Agility’s acquisition of United Projects Company for Aviation Services (UPAC) in 2012, I was also appointed Chairman and What is your favorite cuisine? its subsidiary Royal Aviation, which owns the Sheikh Saaed Lebanese, Turkish, Indian and Italian Terminal in Kuwait. What are your favorite holiday destinations? What were your roles and responsibilities in previous Boulder, Colorado, and Cascais, Portugal roles? My previous roles included Manager of Mergers & Acquisitions What are your hobbies? Projects- Agility Logistics, Team Leader-Business Risk Services- Reading, jogging, beach volleyball, scuba diving and spending Ernst & Young, Chief Warrant Oicer-Lebanese Military and time with my family Analyst at Andersen-Business Process Risk Consulting (BPRC). Who are your idol(s) in life? 8 Provide us details about your educational background I really don’t have an idol in life. Each person has something I have a Master’s Degree in Business Administration (MBA) for which I respect them and I try to emulate the best from from the Wharton School of the University of Pennsylvania and everyone I meet. PDF Compressor Pro PDF Compressor Pro

GLOBAL NEWS Materials Handling Middle East 2015 receives massive response

His Excellency Mattar Al Tayer, Chairman of the Board and Executive Director of the Dubai Roads and Transport Authority (RTA) opens Materials Handling Middle East 2015.

Middle East’s dedicated three-day trade The increasing complexity and evolving businesses need to upscale their show for intralogistics, warehousing, market dynamics in the regional operations to maintain growth and supply chain management, freight and logistics sector is fuelling demand stay competitive, whether in FMCG to cargo received massive response from for more technical innovations in logistics, or from retail to Oil & Gas. manufacturers and suppliers from the MHE, ranging from pallets, forklifts, Trade visitors to Materials Handling region and around the globe. Materials automated storage and picking Middle East 2015 will have the Handling Middle East 2015, was 15 per solutions, labelling devices, warehouse opportunity to meet suppliers that can cent larger than its previous outing in trucks, telehandlers, tow tractors, help streamline their businesses with 2013, and featured 129 exhibitors from cranes, and packaging equipment. the latest intralogistics technologies 21 countries, showcasing over 250 and solutions.” brands. The latest in tailor-made solutions for individual requirements also remained SSI Schäfer is among the headline Now in its 8th edition, the biennial the focal point at Materials Handling exhibitors at Materials Handling Middle three-day event arrived at a time when Middle East 2015, which featured six East 2015 looking to further their analysts from Frost & Sullivan indicated of the world’s top 20 materials handling already considerable footprint in the the Gulf Cooperation Council’s (GCC) systems suppliers, including Daifuku market. The world’s second largest materials handling equipment market from Japan, Germany’s SSI Schäfer materials handling system supplier to be valued at US$3.8 billion 2014, and Kardex Remstar, Mecalux from showcased its range of storage and while a steady four per cent annual Spain, Swiss company Swisslog, logistics solutions, including standard growth rate since 2010 was likely to and the USA-headquartered Bastian industrial racking to fully automated continue up to 2020, when the market Solutions. turnkey warehouse solutions. will see revenues of between US$4.8 to ive billion. Ahmed Pauwels, CEO of Messe Matthias Hoewer, General Manager Frankfurt Middle East, the organiser of for SSI Schäfer in the Middle East and According to Frost & Sullivan, Saudi Materials Handling Middle East, said, Africa said, “SSI Schäfer has been Arabia accounted for 46 per cent of “The GCC is today among the most present in this region for more than 20 materials handling equipment revenue exciting markets for materials handling years and can look back to hundreds in 2014, followed by the UAE with a and logistics services, with the region of successful installations and projects 35 per cent share, while the other four increasingly gaining in importance as a throughout the entire region. We 10 member countries accounted for the major shipping and aviation hub.” manufacture more than 95 per cent remaining 19 per cent of revenue. of products required for intralogistic “Market dynamics are changing and systems and we consider ourselves PDF Compressor Pro

GLOBAL NEWS

as very objective when it comes to the selection of the right solution for our Logistic China 2016 to focus on perishables clients. This year we’re showcasing The most important international have to be disposed of – due to the our versatile R3000 multi-tier shelving trade fair for logistics, mobility, absence of infrastructure, cultural solution made speciically for regional IT and supply chain management differences and communication clients’ requirements.” in Asia, Transport Logistic China loopholes in logistics chains that “Our industry focus is covering a very 2016 will be held between June are becoming ever more complex. wide range; food and fashion retail, 14 and 16, 2016 at the ShanghaiThe need for refrigerated products pharmaceutical, automotive and F&B New International Expo Centre, will however continue to go up production are core markets next toShanghai. The expo will showcase especially due to development third party logistics providers,” added a wide range of logistics products, of e-commerce along with rising Hoewer. technologies and services. incomes in China.

The strong international presence at An additional feature for the Hence the industry forecast for Materials Handling Middle East 2015 upcoming event will be the cold chain logistics to achieve a is also complemented by more thanincreased focus on perishables market volume of approx. 57 billion 30 UAE-based exhibitors, headlined by - the ‘PeriLog - fresh logistics euros by 2017, with anticipated the show’s regular supporters Kanoo Asia’. The planned exhibition area annual growth of 25 per cent. Group, Al Futtaim Motors, General and accompanying conference Navigation and Commerce Company program will focus on the topics The fact that cold chain logistics is (GENAVCO), SPAN Trading, Al Futtaim of the transport and storage of a high potential market in China is Auto & Machinery Company (FAMCO), perishable goods as well as cold also evident from the high demand and Acme Industrial Hardware. chain logistics. from transport logistics China exhibitors. More than 1000 square Navin Narayan, the Director of Acme To date, in China alone, at least meters of exhibition space have Industrial Hardware, a supplier of 30 per cent of all temperature- already been reserved for ‘PeriLog warehousing and industrial automation sensitive goods are wasted and – fresh logistics Asia’. solutions, said, “Acme has been participating at Materials Handling Egypt signs ME air space programme Middle East for many years and we’ve seen the show grow with each edition. Egypt has become the latest give the go-ahead. “We can then “Over the last few years, there has country to sign the Memorandum work on some of the required been a surge in e-commerce, and of Agreement for the ICAO Middle documentation and look at the this is substantially changing the way East Airspace Management outcome of the interim PMO,” the supply chain has been managed. Enhancement Programme (MAEP) said Al Jallaf. There’s a growing need for warehouse joining founder members the automation as well as automated and Sudan. The industry-led, interim PMO has order processing solutions, and we’re been working “behind-the-scenes” now seeing big investments made And Ahmed Ibrahim Al Jallaf, on funding proposals, including for eficient, accurate high speed Assistant Director General, Air the feasibility of sponsorship from solutions,” added Narayan. Navigation Services Provider of international organisations. Al Jallaf the UAE’s General Civil Aviation said the UAE has already committed With more than 30 exhibitors also Authority (GCAA) who chairs the to making an in-kind contribution. making their debuts at Materials MAEP Board says another two Handling Middle East 2015, the states are imminently expected The permanent PMO will look dedicated showpiece event was the to sign the MoA ahead of the at developing a regional master most comprehensive and representative October Board meeting in Cairo. plan and evolve project charters in its 14-year history. and produce projected cost and Al Jallaf expects next benefit analyses. The ICAO MAEP A brand-new feature this year was the month’s meeting to agree the initiative is aimed at developing Forklift Operator of the Year, a unique establishment of a permanent regional co-operation for air competition where more than 70 MAEP project management traffic management and route 11 contestants from throughout the UAE office (PMO) to be headed by a network optimization in one of the took part to be crowned the region’s most dedicated project manager – five world’s highest air traffic growth skilled, safest, and eficient forklift operator. MoA signatories will be needed to regions. PDF Compressor Pro

GLOBAL NEWS Signiicant new advance in Kerry Logistics autonomous at DSEI deploys robotic solution Kerry Logistics Network Limited a leading logistics service provider in Asia, has introduced six fully automated and programmed robotic butlers at its lagship facility PC3 in Hong Kong to meet the ever-growing consumer demands in online shopping.

Kerry Logistics is one of the irst 3PLs in Asia to adopt robotic butlers in its operations to enhance fulillment eficiency and accuracy. Today, speed- to-market order fulillment is the key to success in the retail industry. The process of picking products is at the heart of e-commerce operations where high volumes of small and irregular orders predominate. Kerry Logistics’ robotic An autonomous sonobuoy deployment radar and Identiication Friend or Foe butlers are being deployed in the order (ASD) capability that signiicantly (IFF) and weather conditions. fulillment centre where sales orders enhances anti-submarine warfare taken from retailers or e-commerce (ASW) operations will be featured by Deployment can be achieved at low marketplaces are being processed. AgustaWestland on the Royal Navy or medium altitude automatically, frigate HMS Iron Duke during DSEI 2015. leaving the crew free to concentrate Real time sales orders are transmitted to the on locating the submarine threat. No robotic butlers via Kerry Logistics’ proprietary The system, which combines hardware new equipment is involved and minimal warehouse management system (“WMS”). and software, has been developed by training is required. Designated shelves are then picked and Blue Bear Systems Research (BBSR), delivered to the pick station. The system globally recognized specialists in the The capability demonstration on HMS indicates the right items to be picked for design, development, evaluation and Iron Duke visualizes the automated shipments using a simple lighting system implementation of unmanned systems. deployment of sonobuoys from in which every item is tracked via barcodes. BBSR supplies leading military and an AW159 6 tonne class maritime industry customers around the world, helicopter and/or a 2 to 3 tonne class Currently, the robotic butlers operate including UK MOD. The company sees Rotary Wing UAS (RUAS) . Once 24/7 and can pick 280 items per hour enormous potential for ASD, which is deployed, the sonobuoy information compared to 50 items in the normal designed for use with both manned can be processed by an onboard course and the pick rate is four times and unmanned rotary wing and ixed acoustic processor on the AW159, the faster. This solution is ideal for retail wing maritime platforms. RUAS or relayed to a ship via a smaller brands which sell a wide variety of 150kg class RUAS. consumer products with potentially Enhanced precision and safety, expanding e-commerce business.At together with reduced costs, are key Dr Yoge Patel, BBSR’s Chief Executive the 2015 HKTDC International ICT Expo beneits of ASD. The system is pre- Oficer, said, “Autonomous systems are which took place in April, Kerry Omni programmed by the user selecting fundamental to the future effectiveness Channel Fulillment solution received the desired pattern of sonobuoy of anti-submarine warfare. We are the “Best Smart Hong Kong (Internet of deployment. ASD then automatically delighted that visitors to DSEI will have Things Application) - Certiicate of Merit” determines the most eficient route to the opportunity to see our sonobuoy at the 2015 Hong Kong ICT Awards drop the bouys, which only happens deployment system integrated into steered by the Ofice of the Government 12 when it is safe to do so. The system the very impressive AgustaWestland Chief Information Oficer and organized takes information from existing onboard demonstration of future manned and by a number of industry associations and systems such as AIS, Air Data Units, unmanned ASW capability”. professional bodies. PDF Compressor Pro PDF Compressor Pro

COVER STORY Silk Way - The trusted partner in Caspian

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COVER STORY

Silk Way Group, a leader in the private sector of Azerbaijani economy, was established in 2006 to provide a complete coordination and strategy to the various sub divisions of the group. Head quartered at Heydar Aliyev International Airport in Baku, Silk Way, today, unites more than 20 companies, most of which are related to aviation, including Silk Way Airlines, Silk Way West Airlines, Silk Way Business Aviation, Silk Way Helicopter Services, Silk Way Technics, Silk Way Ground Handling and others.

Silk Way - It’s location on the classical Silk Road between east and west, coupled with booming exploration of oil, gas & mineral reserves has made the Caspian region an ideal location for tner in Caspian lourishing business for air cargo carriers. We spoke to Mr. Zaur Zaur Akhundov, President of Silk Way Akhundov, President of Silk Way on a varied of topics. Excerpts from the interview:

Kindly elaborate on how Silk Way West Airlines was founded Over the past 10 years of operating in the region, Silk Way Group has made great strides. As part of our modernization plan of the entire leet, we decided to purchase ‘Boeing’ type cargo aircraft. As the attitude of aviation authorities of the European Community and other foreign countries especially towards Soviet aircraft operators get more stringent year after year, we felt the need to start a new entity. And thus, Silk Way West Airlines was conceived in beginning of 2012. We, now have two full-ledged operators who work on entirely diferent concepts of operations and thus are able to deal with any shortcomings in the aviation logistics and global projects today. The carrier leet Silk Way West Airlines has recently passed the IOSA audit and has ive modern cargo aircrafts: two Boeing 747- 400F and three Boeing 747-8F. By 2016 the park of the carrier would be illed up with two new Boeing 747-8F aircrafts.

Which are the regions/ countries you ly cargo to? We ly on the following routes: To Europe: Germany (Frankfurt - Hahn); ( - Stansted); (Istanbul); Italy (Milan); Ukraine, (Kiev), Southeast Asia: Korea (); China (Shanghai, Hong Kong, Changzhou, Urumqi); India (New Delhi), Middle East: Dubai, (Tel-Aviv), North America: the United States (New York), CIS countries: (); Kyrgyzstan (Bishkek); (Almaty, , and others), as well as (, Basra, Erbil); Afghanistan (Kabul, Bagram, ) and Silk Way has oices or agents that can efectively manage the process of transportation in each of these cities.

How many scheduled chartered lights do you ly to the USA and other such regions? Currently, we have one Baku-New York-Baku light per week 15 with 747-8 airliners. Due to increased demand for this route, we are looking to increase the frequency to two lights per week. PDF Compressor Pro

COVER STORY

Yet another promising market is Africa and we already are present in this market as we ly charters to Nigeria, Angola etc. Since massive investments have been made in to the African economy, it would only be obvious for us to actively take part in the development here as air growth is closely associated with economic development of any country.

How has it been operating in one of the most rapidly developing aviation region: , which now boasts the region’s third-largest air trade with Europe, after Russia and Kazakhstan? The progressive development of the economy naturally promotes intensive development of other segments of the economy, and given the global reach of our operations mentioned above, it is possible to draw attention to the fact that we cover a vast area of the emerging economies, which allows us to be at the forefront of the industry.

As one of the sole carriers in the region, what are the We are also looking to open the Chicago route and have diiculties you face when compared to the big players in submitted all required documents to the relevant bodies. the aviation market? Once we receive the oicial permission, we will begin our A healthy competition forces you to constantly raise the regular lights on this route. We are anticipating great success bars of improvement, pushing the level of service, and to on this route as our market projections show that the same develop dynamically. And in such cases you have the chance will elicit good response. to compete with the ‘big’ players as you put it. We also have commercial partnerships with some of the airliners that allow Any new regions you are planning to foray into in the near mutual beneicial cooperation, thus, signiicantly expanding future? the geography of transportation. We position ourselves as In general, the whole of Asian region looks quite promising. airline of the full cycle, i.e. we ofer a full range of services We already ly charter lights to countries like Japan, Vietnam, for cargo ground handling, storage, transport and air travel, 16 Malaysia, Pakistan etc and we might begin regular lights to directly delivering the goods via our freight agents in many these regions soon. Our immediate plans include the opening cities around the world whenever a need arises. And I’m sure of direct Baku – Tokyo and Baku – Singapore lights. that we have done it the right way. PDF Compressor Pro

COVER STORY

and the regions including Iraq and Afghanistan and these aircrafts are in great demand. Since An-12 aircrafts have been lying for the last 50 years, and they have not always been able to cope with the tasks due to existing restrictions on lights in the region, we have decided to expand the freight containers. The decision to make a new aircraft that can replace the An-12 met a positive demand in the market. The Silk Way Airlines Company and Ukrainian state enterprise ‘Antonov’ have signed a contract for the supply of 10 AN-178 aircrafts in Baku. An-178 is designed to carry loads of up to 18 tons including transport containers, to reach the speed of 820 kilometers an hour, to cover ive thousand kilometers without the need to refuel and to land and take of from unpaved airields. All these will certainly be possible after completion of the engineering light test and eventually when the lights will e produced. The irst leets of aircrafts are expected to be ready by mid of 2017.

How do you think the market has changed in the Caspian region in terms of carrying cargo? What does the future hold for trade to the Caspian region? Does the market show any signs of recovery? What are your predictions? Kindly provide us more details about the Silk Way’s recent As you know, the Caucasus is located on the route of the agreement about purchasing 10 ‘An-178’ type average Silk Road and today the land transport, container freight, capacity transportation aircrafts? particularly from China to Europe has intensiied and in Today, a leet of An-12 aircrafts operate on our routes. As I these circumstances air carriers need to be more responsive mentioned earlier, we have a lot of lights to West Kazakhstan and efective in a competitive environment using the trump I am Swiss at Heart

Malachi Moyo Country Manager Cargo South Africa & Mauritius

Our team consists of people from more than 40 nations, representing ive continents and many diferent cultures. But what truly matters is what we all share: a passion for quality, reliability and precision. And our vow: We care for your cargo. 17

SWISSWORLDCARGO.COM PDF Compressor Pro

COVER STORY

trade relations among countries here, still remains a distant dream. However, we have established relations with our partners in Georgia, Russia, , Kazakhstan and other countries in the region. The Caucasus has always been and will be a transport corridor between the West and the East.

While oil and gas production and exports remain the core to the region’s economy, how has this helped the airline industry? The oil and gas industry has a certain inluence on the air transport industry, as only air carriers can deliver the required equipment urgently. Also we have rich experience in this direction, as we are the main carriers for the oil companies operating in Azerbaijan, Kazakhstan, Turkmenistan, Georgia, Iraq and other countries.

The region also increasingly is witnessing the demand- card – a fast delivery at reasonable prices. Yes, the nature of patterns of a diversifying economy. Have you as an the market is changing, if the volume of transportation of oil important cargo carrier to the region tried to cash in on and gas equipment has slightly decreased, then the amount this demand? of special equipment and materials for various projects From the irst day of the operations of our airlines, the under construction, and also E-commerce goods has sharply nature of the cargo carried has been the most diverse: from increased. The transit traic has gone up and I would like to oil equipment to auto parts, from household electrical particularly highlight a very important aspect of our business: appliances to textiles, etc and the speed of delivery. As our transportation of international humanitarian goods including main advantage has always been in demand, and in terms 18 the UN cargo. The Caucasus region has very rich commercial of diversiication of the economy, this will always be our potential, but unfortunately until peace and harmony is trump card in place, especially now that we have completely restored in the region, the possibility of establishing good renewed our leet and are ready for any orders. PDF Compressor Pro PDF Compressor Pro

FEATURE

Indian Minister of State for Civil Aviation, Mahesh Sharma inaugurating DACAAI convention Domestic air cargo grows faster than international

For the E-commerce industry air freight is the backbone for their supply chain

There are many visible developments in India that are last decade. During 2013-14 it stood at 8 lakh metric commendable, some of which are the mobile revolution and tonnes. It is growing between 15-20 per cent average e-commerce and in tandem they are driving other sectors year-on-year. Air has become a preferred mode transport too. Movement of goods from one place to another, thanks for vaccines, medicines, fruits and vegetables, high value to e-tailing, which has been rising at an astounding pace and electronics, mobile phones, couriers & E-commerce. For the beneiting from that certainly is the transportation sector, be E-commerce industry, air freight is the backbone for their it rail, road or air. Time is of essence and companies which are supply chain. delivering promptly and quickly are gaining market share. As far as the domestic air cargo industry is concerned, estimates Domestic air cargo is growing faster than international are that it is growing anywhere between 15 and 20 per cent. cargo. Various estimates put the growth of domestic air cargo to reach 19.7 million tonnes by 2022-23. However, at the 5th annual trade convention of the Domestic Air Cargo Agents Association of India (DACAAI), the Minister Considering the growth potential, the Airports Authority of State for Civil Aviation, Mahesh Sharma said that air cargo of India (AAI) has undertaken development of 24 airports business was almost nil compared to its actual potential and for Common User Domestic Terminals. The joint venture that the government was creating an eco-system to ensure airports at Mumbai, Delhi, Bengaluru, Hyderabad and growth of both passenger and cargo movement within the Cochin have also provided such facilities. country and outside too. The Ministry has taken a number of steps to improve air penetration to 1 from 0.7 per person trips At the convention, DACAAI put forth the following a year and to develop India as the third largest aviation market suggestions to the Minister: in the world by 2020. Tonnage - The domestic sector with huge e-commerce 20 component is actually growing well over 20 per cent. Domestic growth faster than international The domestic air cargo movement is 50 per cent of the Domestic air cargo has grown considerably during the international cargo (16 lakh mmt) at present but will PDF Compressor Pro

FEATURE

increase with increasing airlines and flights. In terms of On International cargo it is zero per cent. This heavy taxation revenues it is valued at Rs.3000 crores per annum. inlates the cost of air freight and makes it uncompetitive vis a vis train and road. The average service tax payout on Unplanned ad hoc Infrastructure – While AAI and joint air freight is Rs.6.5 per kg which is equal to the cost of road venture airports have provided some facilities at Metro transportation. airports such as Bengaluru, Hyderabad etc, these are not properly planned elsewhere. At many places they are non- Terminal Handling charges – Diferent terminal operators existent or being provided by individual airlines from their charge under multiple heads, making the total charges airport/city oices, which are scattered resulting in waste of average up to Rs.6 per kg which works out to be 15 per cent of time and money. the total cost of air freight. DACAAI has sought a downward Capacity utilization – All domestic air cargo handlers and revision. airlines are sufering due to lack of proper infrastructure and are utilizing only 25 per cent of their capacity. An average Independent Ombudsman - At present there is no carriage per aircraft is 600 kgs per departure against the government forum to speciically address grievances and available space of 2500 kgs. other issues of domestic air cargo sector. A robust, exclusive monitoring, consultation and redress mechanism needs to be DACAAI Study - To achieve eiciency in handling such a large put in place like in Banking and Insurance. DACAAI has sought potential of domestic cargo DACAAI had conducted a study from the Ministry a separate ombudsman. on the need of proper standard centralized domestic cargo facilities and presented it to the Ministry in October 2014. The E-commerce, the driver study had recommended creating of common terminals in Despite the several bottlenecks, the air cargo business is 32 airports in the irst phase to further boost domestic cargo growing thanks to e-Commerce and the general economic movement. momentum. The President of Domestic Air Cargo Agents Association of India, Suraj Agarwal concurs that eCommerce Service Tax - There is heavy burden of service tax on domestic is driving considerably the air cargo business, but at the air cargo. On air freight service tax is 14 per cent where as for same time states that lot more could be done, if bottlenecks road and train the service tax is charged at 4.2 per cent only. are cleared, infrastructure being the most critical element.

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FEATURE

A packed house at DACAAI Convention in New Delhi

“Unfortunately till date, the Government has considered air domestic cargo tonnage will surpass that of international cargo only as international cargo. But now, with eforts by cargo by 2029-30.” There is need to develop infrastructure DACAAI, the Government has started thinking about the at Tier II and III cities, including airports which factor in needs of domestic cargo too. DACAAI has submitted a detailed cargo. report to MoCA and AAI on the ideal terminal requirement. Low cost airports It is indeed the right time for the government to ease It is not just the air cargo sector which is clamouring for regulations and facilitate domestic air cargo movement, low cost airports, it includes airlines – full service, low cost, considering that it is growing faster than international air and regional – and non-scheduled operators. The present cargo. With the Civil Aviation Ministry laying emphasis on government has outlined a plan to develop 50 airports across enhancing regional connectivity, the opportunities to move the country and is focussing on regional connectivity and goods and services from mega cities to Tier II and III and once this falls in place, both passenger and cargo movements vice versa have just opened up like never before. Barring a from the hinterland to the cities and back will witness a dedicated freighter service from Blue Dart, cargo operators paradigm shift. The Minister for Civil Aviation, Ashok Gajapathi have to rely on airlines which have been using belly hold Raju has reiterated several times that the government would capacity. Airlines have started realising that this is a good push for regional connectivity, considering the humongous way of enhancing revenues and recent entrants such as potential that exists for economic growth. In fact, under his regional carrier Air Costa has put in place a cargo unit. stewardship the Ministry has given the green signal to many applicants to start airlines and three of them from Southern Airline expansion India have commenced operations. The Secretary General of DACAAI, Col. Rajendra Shukla (Retd) said “Considering the unexploited potential of They are Vijayawada-based Air Costa; Bengaluru- aviation in India, the traffic projections place India to based Air Pegasus and Hyderabad-based Turbo Megha. become the third largest civil aviation in the year 2020. While the focus is on passenger conveniences, some With 500 additional aircraft being added to the fleet, along of the airports and airlines have started seeing that with increasing existing frequencies in Tier II and III cities to enhance revenues they need to look beyond the and regional connectivity, huge cargo flight space will be passenger. Like on-time-performance matters for available for carriage of domestic cargo. airlines/passengers, so does OTP matter for the cargo industry and specifically the e-commerce segment. Safe The economic data, industrial climate, tonnage of domestic and timely cargo transportation is crucial to businesses. cargo projections and the current trends show that domestic cargo in India will grow faster than international Even before e-Commerce came into play, the airline cargo at 10 per cent per annum for the next 15 years. A industry had started looking at moving perishables, total of 1.97 MMT of domestic air cargo is expected to be time-bound articles etc and some of the airports have 22 generated in 2022-2023. cold chain for pharmaceuticals and food products. The air cargo supply chain over the years has started As the pace of India’s economy gathers momentum, the becoming lot more efficient, time-bound and safe. PDF Compressor Pro

GLOBAL NEWS UAE, Indian Space Agencies to work together

A delegation led by Dr. Khalifa Al Center for ISRO, where the final knowledge transfer and human capital Rumaithi, Chairman of the UAE Space tests are made to satellites before development.” Agency and Dr Mohammed Nasser Al they are launched. This was Ahbabi, Director General and a number followed by a visit to the Control and Dr. Al Ahbabi commented, “India is one of senior oficials from the Agency Information Center for the Indian of the most advanced nations within the met with a number of engineers and Mars probe project which was space sector and has a strong foundation oficials from Indian Space Research launched in 2013 and began to andorbit fascinating programs. We therefore Organisation (ISRO). This falls in line Mars last year. The delegation look was at ways of working together to build with the Agency’s efforts to build briefed on the quality and typepartnership of and transfer knowledge strategic partnerships and achieve information received at the centerswithin this exciting industry.” goals of regional and international and the methods of collecting and cooperation within the industry. distributing this information to otherThe UAE Space Agency provided a science and research bodies. It detailed is presentation on the space The UAE delegation learnt about the worth noting that India is one sectorof the strategy in the UAE, focusing on Indian space sector and the different seven countries that have operationalits objectives, initiatives and programs. programs that ISRO has led within programs to explore the Red Planet.The Agency also outlined its strategic space exploration. They also looked priorities that determine the features of at satellite launching capabilities which Dr. Khalifa Al Rumaithi said, “The the next phase of development, as well have positioned India as a leading UAE and India have deep bonds and as its plans for educational programs, nation within the industry, as it provides connections that span across political, which will be launched in cooperation a number of services across the space economic, commercial and cultural with a number of universities and sector. historic roots. Working together specialized institutions. The Agency within the space sector will only also provided information on the Mars The visit also involved a tour of strengthen these connections and Probe mission that will be launched by the Satellite Assembly and Testing bring beneits to the UAE that include the UAE in time for 2021.

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FEATURE

Carrying cargo the Caspian way

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FEATURE ying cargo the way Liana Coyne, Chief Operating Oicer of Coyne Airways “There has been a lot of downward pressure on rates freighter services from Amsterdam. The company’s Caspian caused by perhaps three main factors: Increasing network now includes services to Aktau, and Uralsk in numbers of passenger lights have brought in a Western Kazakhstan, along with connections further east, as lot more capacity to the market, and thus eating well as weekly lights to , Baku and , all via its into general commercial freight which does not central hub in Tbilisi. necessarily require freighter lift. The freighter marketplace has also witnessed the entry of new Noted Liana Coyne, Chief Operating Oicer of Coyne Airways, players, which is good for customers, but not so “We started providing scheduled services into the Caspian good for carriers like us. Also a tightening of budgets region over 20 years ago. The challenges have evolved over for project cargo in tandem with the low oil prices, the years, but I suppose the challenges are what keeps life forcing many forwarders to look for cheaper ways interesting and assures us a place among our competition.” of moving their freight and to consider whether air cargo is really necessary.” Ask her about the volumes of cargo carried on the route and she added, “We are a neutral carrier, carrying everything from the smallest, most fragile cargo to the heaviest, unbreakable. At It’s location on the classical Silk Road between east and west, the moment, we have a weekly 747F into our hub, Tbilisi. From coupled with booming exploration of oil, gas & mineral reserves Georgia, we provide scheduled trucking to Yerevan in , has made the Caspian region an ideal location for lourishing and Baku in Azerbaijan. We also have scheduled lights to Aktau, business for air cargo carriers. Many leading air cargo carriers Atyrau, Ashgabat, Aktobe and Uralsk (when it is not closed for of the region – AirBridge Cargo Airlines, Cargolux, Coyne maintenance). In addition, we provide service on request to Airways and Silk Way West Airlines are among those who have Aksai, Astana, Chimkent, Kzyl-Orda, Mary, Turkmenbashi and expanded networks continuously. Balkanabat.” Liana is quick to add, “We hope to increase the frequency of our lights, but competition is ierce. At this point, In the backdrop of the Caspian Air Cargo Summit 2015, to be what we are ighting over is more crumbs than pie.” held in Baku between October 5 and 7, we spoke to many airliners carrying cargo to the region to learn about their Added Dirk Reich, President and CEO, Cargolux, “We started services, challenges and trends this region pose. All of them lights to Baku in 2001 and added Turkmenbashi in June 2015. underlined the importance of the region and its growing Turkmenbashi is Cargolux’s ifth destination in Central Asia, importance in the global aviation map. Coyne Airways together with Baku, Novosibirsk, Almaty and Tbilisi. Oil and pioneered scheduled air freight services into the Caspian Sea gas related products are the main commodities in this region. region, as early as 1996. But we also move a broad range of commodities from general consumer goods, cars, lowers, etc. Exports are also driven by Since then the company has operated continually providing perishables. However, the majority of the commodities are a dependable, relentless service for the oil and gas project parts/spare parts for the oil & gas industry. Cargolux always 25 forwarders and the growing commodity market, through its monitors the demand and reacts to the requirements of its extensive interline partnerships which ensures that it can accept customers. We can add additional services when a demand cargo at hundreds of airports around the globe to link with its arises and will always adjust our ofering when customers ask PDF Compressor Pro

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rates caused by perhaps three main factors: Increasing numbers of passenger lights have brought in a lot more capacity to the market, and thus eating into general commercial freight which does not necessarily require freighter lift. The freighter marketplace has also witnessed the entry of new players, which Dirk Reich, President and CEO, Cargolux is good for customers, but not so good for carriers like us. Also a tightening of budgets for project cargo in tandem with the low “Since we have been operating to Baku for many oil prices, forcing many forwarders to look for cheaper ways of years and have added Turkmenistan recently, we moving their freight and to consider whether air cargo is really believe in the future of this market. The economy is necessary.” showing signs of growth, consumer spending will Echoed Mr. Reich, “There’s some rail-air/ air-rail traic in this go up and the countries are investing in a modern region, but only to a very limited extent Surely the competitive infrastructure. The region is in for permanent rail service Asia-Europe is something we follow-up on closely. development – despite the positive impact it might Especially for the lower valued cargo, this service becomes more have on airlines. The cheaper fuel price is not and more of a competition to air freight.” necessarily favorable for investments into the oil & gas industries – but nevertheless our loads into We asked Liana as to how oil and gas production and exports Central Asia remain pretty stable. As already noted, remaining the core to the region’s economy, has helped the we are constantly monitoring developments in the airline industry, she added, “We built our services hand-in-and market and will react to any opportunities.” with the oil and gas project forwarders, and remain grateful for their support. Today, however, the composition of cargo destined for this region is beginning to change, particularly with for it. We currently operate around 25 weekly lights to Baku certain projects going on hold. We remain deeply committed from Luxembourg and from Asian destinations and we have to the countries we serve around the Caspian Sea region. We four weekly lights to turkmenbashi.” are happy to see many of the economies diversifying and we are proud to provide a link between them and the outside “Cargolux operates 747 freighters with nose-loading world, for both imports and exports. We are looking to further capabilities, thus we are able to accommodate the heavy and broaden and deepen our customer base with non-oil and gas outsized freight that the industry requires. With our 45-year commercial cargo, and we are keenly aware of the need to experience in carrying this kind of commodity, we can ofer the provide both excellent service and prices to do the same.” fast and reliable transport that our customers expect and the long-standing close relationship we enjoy with the shippers and Observed Mr. Reich, “Since we have been operating to Baku for forwarders prove that they appreciate our services” noted Mr. many years and have added Turkmenistan recently, we believe Reich. in the future of this market. The economy is showing signs of growth, consumer spending will go up and the countries are Added Mr. Zaur Akhundov, President of Silk Way, “The nature investing in a modern infrastructure.” of the cargo carried to the region has been the most diverse: from oil equipment to auto parts, from household electrical The region is in for permanent development – despite the appliances to textiles, etc. As there has always been good positive impact it might have on airlines. The cheaper fuel demand for these products, we are convinced about the price is not necessarily favorable for investments into the oil demand for the same to this region.” & gas industries – but nevertheless our loads into Central 26 Asia remain pretty stable. As already noted, we are constantly About the latest trends on carrying cargo into this region, Liana monitoring developments in the market and will react to any pointed out, “There has been a lot of downward pressure on opportunities,” he added. PDF Compressor Pro

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FEATURE

of establishing good trade relations among countries here, still remains a distant dream. However, we have established relations with our partners in Georgia, Russia, Turkmenistan, Kazakhstan and other countries in the region. The Caucasus has always been and will be a transport corridor between the West and the East.”

“The oil and gas industry, too, has a certain inluence on the air transport industry, as only air carriers can deliver the required equipment urgently. Also we have rich experience in this direction, as we are the main carriers for the oil companies operating in Azerbaijan, Kazakhstan, Turkmenistan, Georgia, Iraq and other countries” he signed of.

The Caspian Air Cargo Summit 2015 The Caspian Air Cargo Summit 2015, to be held in Baku, Zaur Akhundov, President of Silk Way provides the ideal one-stop platform to discover about the latest global developments, especially in CIS/Central “The nature of the market is changing. If the volume of Asia. Now in its 6th edition, the summit is the largest transportation of oil and gas equipment has slightly and most comprehensive aviation event in the region, decreased, then the amount of special equipment and bringing together the international air cargo market materials for various projects under construction, and leaders on a common platform. also e-commerce goods has sharply increased. The oil and gas industry, too, has a certain inluence on the air This year’s event will have a special focus on topical transport industry, as only air carriers can deliver the issues including the future of air cargo, global trends required equipment quickly.” analysis, disruptive innovation, 3D printing’s impact of the air cargo industry, oil/gas industry and air Added Mr. Zaur Akhundov, President of Silk Way, “The Caspian cargo, the future of freighters, future outlook cargo region is located on the route of the Silk Road and today the land charters, the trade lanes for freighters, updates on IATA’s transport, container freight, particularly from China to Europe pharma handling certification program, improving the has intensiied and in these circumstances air carriers need to perishables air freight supply chain, market review CIS/ be more responsive and efective in a competitive environment Central Asia etc. using the trump card – a fast delivery at reasonable prices. The nature of the market is changing, if the volume of transportation Lars-Gunnar Comén, Director, Euroavia International, of oil and gas equipment has slightly decreased, then the amount Conference Organizer of the summit told Air Cargo of special equipment and materials for various projects under Update, “Its the 6th time we are organizing the Caspian construction, and also E-commerce goods has sharply increased. Air Cargo Summit in Baku, jointly with our local partner The transit traic has gone up and I would like to particularly Silk Way West Airlines. This event has become the highlight a very important aspect of our business: transportation leading air cargo conference in the CIS region, attracting of international humanitarian goods including the UN cargo. world air cargo executives to the region. Due to its The region has very rich commercial potential, but unfortunately location on the classical Silk Road between east and until peace and harmony is restored in the region, the possibility west, Baku is the ideal location for such an event. Many countries in the region have been booming due to oil, gas & mineral exploration. The downturn this year for petroleum and mineral business has been indeed difficult, but the leading air cargo carriers of the region – AirBridge Cargo Airlines and Silk Way West Airlines are among those expanding networks continuously. So still we expect a record number of attendees, up to 250 delegates. This conference will provide unrivalled business opportunities for anyone involved in the air freight industry. Some exciting new topics this year 28 include 3D printing’s impact on the air cargo industry, improving the perishables air freight supply chain and where are the tradelanes for freighters.” PDF Compressor Pro

5-7 October, 2015 | JW Marriott Absheron Baku Hotel, Azerbaijan

Media sponsors: he 6th Caspian Air Cargo Summit 2015 is the largest and most comprehensive aviation event in the region, bringing the international air cargo leaders to Baku. Find out about the latest developments globally and especially in the CIS region. his year’s event will have special focus on the oil & gas industry, the future of freighters and improving the perishables air freight supply chain. Simultaneous interpretation in English and Russian available.

Prominent speakers include: Diamond & Host sponsor: Zaur Akhundov, President, Silk Way Group • Halit Anlatan, Vice President, Turkish Airlines Cargo • Russi Batliwala, CEO, Chapman Freeborn • Kerem Inanç, CEO Eastern Europe, DHL Global Forwarding • Oleg Makushkin, Reg. Sales Dir. Russia & CIS, AirBridgeCargo Airlines • Platinum sponsors: Dr. Ulrich Ogiermann, Chief Cargo Oicer, Qatar Airways • Dirk Reich, President & CEO, Cargolux • Andrew Schmahl, Vice President, PwC Strategy& • Michael Steen, EVP & CCO, Atlas Air • Bas Vorstenbosch, Regional Logistics Mgr., Halliburton • Mark Whitehead, CEO & Managing Director, Hong Kong Air Cargo Terminals

Program highlights: • he future of air cargo • Global trends analysis Silver sponsors: • 3D printing’s impact of the air cargo industry • Oil/gas industry and air cargo • he future of freighters • Improving the perishables air freight supply chain • Market review CIS / Central Asia Arranged by:

For information and registration online: www.euroavia.com/caspian PDF Compressor Pro

FEATURE Cargo theft on a rise Cargo theft has now assumed the status of a universal problem, afecting consumers and businesses alike

In today’s world, where raw materials manufacturing and “This evolution is illustrated by the 36% rise in average value of sourcing often occurs in one part of the world, and the inished cargo thefts which suggests organized thieves ofset the lack product, warehoused and consumed into another, cargo of access to a high quantity of shipments by targeting higher could be stolen at any point in between, compromising on the value merchandise,” the irm added. product integrity and availability. FWI also listed that food and drinks remained the most stolen According to Freight Watch International (FWI), the risk of cargo theft product type in this year’s second quarter with 16% of total will increase slightly this year compared to last year, mainly because thefts during this period. Primary products targeted in this cargo thieves continue to adopt professional and sophisticated category included produce and canned/dry goods. tactics. “Although, the total number of veriied incidents decreased 30 by 12%, the threat of cargo theft continues to grow in the US due to Peak season theft increased organization and innovation on the part of cargo thieves,” The months from September to December every year, is often FWI said in its Annual Cargo Theft report for 2014. considered as the ‘peak season’ for freight shipments but now, PDF Compressor Pro

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Security measures Security for shipments and especially cargo is of paramount importance from the starting point of any shipment till the end to minimize the chances of tampering the shipment at any time.

DHL Express’s UAE Security and Facilities Manager Ian Price noted, “We have CCTV coverage and access controls in our facilities to safeguard shipments from unauthorized tampering etc. but we also make improvements on our security access from time to time for e.g. changing from analogue to IP cameras and keeping up with advancements in security technology.

“On the human side, the processes DHL adopts in our Global Standard Operating Procedures also ensures safe handling of our customers shipments providing uniformity at any and all of our touch points. We are also RA3 certiied for transporting into EU.” these months are also known as the peak season for cargo theft as well. MNX Global Logistics takes a holistic view when it comes to security and preventing theft, employing both physical “Holiday weekends are notorious for presenting increased protections (securing packaging, locks, security tape etc.), cargo theft risks for transportation companies, shippers and custody and control (knowing who is authorized to touch and manufacturers, as organized theft rings are always active move the shipment at any time and cutting edge technology and recognize holiday weekends can cause shipments to be (GPS enabled near real-time shipment and security monitoring). unattended for prolonged periods of time,” notes FWI. The Transported Asset Protection Association or TAPA has Another reason why cargo theft activity spikes during the developed a number of cargo security standards for diferent ‘peak season’ is due to the supply and demand constraints environments, for e.g. Freight Security Requirements (FSR) are that occur when freight volumes increases. “Limitations on security standards for cargo in the warehouse environment. available carriers often necessitate more brokering, as well as re- brokering to the second, third and sometimes the fourth-order Scott R. Dedic, TAPA’s Chairman and Supply Chain security carriers,” FreightWatch said. Director of Sony Electronics said, “Our Trucking Security Requirements (TSR) are security standards for cargo being “Awareness of the threat is integral. Exercising proper caution transported by Over-the-Road trucking companies. We due to diligence when sourcing carriers is essential. In addition, encourage our member companies to adopt these standards ensuring that all participants in the supply chain comply by as part of their supply chain programs. We work closely with industry’s best practices is paramount.” selected auditing companies to make these standards available for TAPA certiication to logistics service providers.” Stolen goods According to TAPA’s Chairman Mr. Dedic, the most stolen goods LuxairCARGO’s Business Development Vice-President Jean-Marc are those products and shipments that are exposed to theft. Reynaerts said, “We have our own security team controlling 100% of the cargo terminal access (40 staf turning in shifts 7/7 – 365) “Many shippers tell us, “We’ve never had theft” so they don’t and our cargo terminal is fully camera monitored at all times.” see the need to secure their cargo. As a result, they don’t take appropriate measures to secure their shipments against theft. Cargo terminal security However, they soon change their minds when their shipment is Air Cargo terminals and their related aviation security stolen. requirements in the UAE are governed by the National Civil Aviation Security programme. “All types of cargo are stolen each week: food, electronics, pharma, toiletries, car parts etc. It all being sold on the black Emirates Group Security, which is responsible for protection markets and most cargo thefts are opportunistic. If the driver for each of the group’s business units including dnata, has leaves the keys in his ignition, the container isn’t locked and implemented these regulatory requirements to be in full 31 sealed or the shipment is left unsupervised for any amount of compliance. These regulations encompass AVSEC training, time these create opportunities for the cargo thieves to steal deployment of AVSEC security staf, technology and the use of the shipment.” appropriate screening methodologies. PDF Compressor Pro

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With the support of dnata, Emirates Security Group also implemented the TAPA Air Cargo Security Standards Category ‘A’ Certiication, also known as TACSS. This international certiication programme has been established to ensure minimum standards for safe and secure transportation of air cargo transiting on and of airports and their associated facilities.

Joss D’Silva, Vice-President, Security Planning and Risk Management, Emirates Group Security, said, “This certiication also enhances the business model of dnata because it attracts airlines to use this standard in their search for appropriate ground handling agents (GHA). We have also implemented the EU RA3 Certiication for dnata as a GHA. This certiication requires very stringent implementation and compliance in physical security, technology and training.”

Besides these measures, dnata and Emirates Group Security works as a team in project management in respect to air cargo development in new cargo terminals, upgrading existing terminals and standard operating procedures. This is done in close collaboration with the local regulators such as Dubai Airports, Dubai Police and Dubai Customs.

On the subject of transportation of high-valued cargo, dnata cargo works closely with Transguard Group Valuable operations. Transguard is the only agency authorised by Dubai Civil Aviation to escort valuable cargo to and from aircraft and to their dedicated high security vault, making it responsible for handling FedEx but can be used on various airlines and carriers globally. every piece of valuable cargo that passes through the airport. It uses both the Global Positioning Satellite network as well as global cellular networks to transmit near real-time data about Transguard operates from a state-of-the-art valuable cargo terminal the shipment to our Customer Excellence Service Centres,” at Dubai International Airport which provides secure, eicient and informed Mr. Glasscock, VP, MNX Global Logistics. reliable logistical services 24/7 to more than 100 destinations across the globe. This facility is also TACSS certiied -level A. “Technology does have a part to play in supply chain security and TAPA works closely with several technology providers to Securing shipment via technology develop and advance cargo security technology solutions. Technology has and always will play an integral role in securing However, more important than technology are good business shipments from the humble beginnings of x-ray machines to its practices. Building good supply chain security practices into the modern day equivalent of dual view etc. from Explosive Trace business operations ensures that supply chain security is a part Detection devices to High Deinition (HD) CCTV cameras, all of every employee’s job responsibilities,” noted TAPA’s Chairman have their role to play whether it’s to conirm the existence of a Mr. Dedic. particular article in the shipment or whether at some point the shipment has been tampered with. Tracking cargo A slew of devices and measures companies can use to track “The ability to eiciently examine a shipment in depth internally their shipments include Global Positioning Systems (GPS) and and externally and in a timely manner using the best options Radio Frequency Identiication Tags among others. available contributes to DHL meeting the delivery times we “Other ‘soft measures’ such as documenting freight as it passes make to our customers,” said, Mr. Price, DHL UAE Security and through certain milestones in its journey can be a good non- Facility Manager. technology solution. Requiring drivers to use their cell phones to call a dispatch center at certain times is one example. The ‘24 “Technology is one of the many tools of how MNX secures cargo hour Manifest Rule’ for ocean cargo is another means to help 32 and prevents theft. MNX has invested in SenseAware, powered identify when your freight is being loaded onto an ocean carrier. by FedEx to protect our most sensitive shipments. SenseAware is a GPS-enabled Security Monitoring Device developed by “The best way to track your shipments is a combination of PDF Compressor Pro

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• Make supply chain security a part of every employees’ responsibilities. • Train everyone in good security practices and cargo theft awareness • Map out routes that your cargo takes to reach the destination. • Are your shipments travelling through problematic areas? • Conduct a Risk Analysis of your transit lanes, and Develop relationships with cargo security and industry professionals. • If you receive a call at 3am that your shipment was stolen. • Do you know who to call?

According to DHL’s Security and Facility Manager, Ian Price, “It is very important that we follow the tried and tested processes of sealing vehicles, locking them when unattended, parking in high visibility areas, having two way communications with the driver etc.

For customers, make your shipment anonymous don’t advertise the contents. Obviously the more desirable the content are the more vulnerable they are to tampering and for this reason it is very important to pack the contents securely. Make the outer packaging clean and neat so that any interfering with it is obvious this automatically becomes a deterrent in itself.”

Increasing measures As companies are always looking for ways to increase safety and security of shipments, which includes training, technology, handling processes etc. DHL has a global Security Incident Database that is available to all staf to open a case for policies and practices combined with some technology,” said investigation. By using this database it is possible to monitor TAPA’s Chairman. any trend that appears to be forming and be proactive in stopping it getting a hold. It is the DHL philosophy that every Cargo transportation shipment from high value multi piece shipments to a single TAPA lists down certain steps which should be checked and document is as important as the next and to have a Customer maintained before transporting any kind of shipment. Centric attitude means protecting them all. They are as follows: According to MNX Logistics, VP, Larry Glasscock, “Companies • Do you know all of your supply chain partners? looking to reduce cargo theft and increase security should look • Have you vetted them? to experts within the logistics industry to handle their secure • If you wouldn’t trust them to handle your personal shipments. The best physical security and monitoring device possessions, don’t trust them to handle your company’s is only as good as the people watching each and every critical shipments shipment, understanding the readings that are being fed into

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our systems and then taking the right corrective actions when a training in their ield e.g. shipment proiling, physical shipment breach occurs. MNX has teams of Security Solutions Specialists inspection, certiication where necessary on test equipment, all over the world monitoring each and every secure shipment lifting heavy shipments etc.,” explains DHL’s Security and Facility for our customers 24/7/365. When a package moves outside Manager Ian Price. of a predetermined geo-fenced route, or when a light sensor is activated indicating breach of the secure packaging, our teams Risk versus Reward situation immediately spring into action per the security protocol to TAPA’s Chairman Scott R. Dedic, terms cargo theft as a ‘Risk ensure safety of the shipment.” versus Reward’ situation. “If the thieves see the risk being very low and the reward being very high, they will steal the Training courses provided shipment. Across the country there is a lack of legislation MNX Logistics has some of the most demanding training making cargo theft a federal crime. Most cargo thieves are courses when it comes to handling cargo, both on the arrested on state charges of theft or burglary so the risk of technology front and the handling front. For competitive going to jail is minimal. Until there are federal statues for reasons, the company preferred not to discuss them in detail. cargo crimes we will continue to have this problem. Also, most cargo isn’t serialized so tracing recovered product back to a TAPA ofers training in conducting audits according to their particular shipment or shipper is problematic. Without speciic security standards. Additionally, TAPA Americas holds several product details linking a suspect to a speciic theft and getting general membership meetings each year in which their a conviction is diicult for law enforcement agencies.” members are exposed to emerging trends and best practices. Cargo theft markets “The basis of our training in DHL is the Certiied International Each region; the Americas, European Union and Asia have Specialist which starts with our induction course and continues their own unique cargo theft problems. As growing markets, on throughout a person’s employment this consists of cross the BRIC countries including Brazil, Russia, India and China functional and speciic modules, security being a module on are concerning to supply chain security professionals. These its own including vehicle and shipment awareness/security. markets have been identiied as quickly evolving markets so 34 The training gives all our staf knowledge of what DHL is about making sure that there are enough cargo security measures in and the importance of every shipment. Then dependent on place to protect the growing number of shipments is critically the actual role a staf member is provided with a more in depth important. PDF Compressor Pro

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FEATURE E-commerce, the next big wave in India

Novonous estimates that Indian air freight market will grow at an impressive rate of around 12.5 per cent CAGR over the next five years, addressing needs of the manufacturing, FMCG and e-Commerce sectors

From 2014, almost every other day, e-tailers have been delivery’. Domestic air cargo has started soaring on e-commerce aggressively advertising on television and print medium, wings and several of the airlines have started talking to announcing ‘hefty discounts’, ‘mega sales’, ‘unprecedented e-commerce companies. shopping experience’ and so on. The upwardly mobile urban consumer has taken the bait. E-tailers are laughing all their way On the wings of E-commerce to the bank. And it is just the beginning. According to reports, the e-commerce competition is heating up and that has propelled India’s domestic air cargo traic since Amazon India; Alibaba, Flipkart; Myntra; Snapdeal; Jabong; May 2014, growing at an unprecedented 21 per cent to 25 per Shopclues and more are experiencing sudden spurt in their cent in six of the past 14 months, with double-digit growth businesses and they have had to do quick rethinking on so in virtually every month. But the e-tailers are presently at the many aspects of the business – server issues; last-mile delivery mercy of airlines as they oload packages for a passenger. Rahul issues; tying up with multi-modal transportation systems etc. Chari, Vice President (supply chain) of Flipkart had told Reuters With the e-tail market being ever dynamic, it is imperative for “It is unfortunate, but oloading does happen and we have to a company to thinking on its feet and it is a tough call, calling make sure our delivery promises take that into consideration.” for adaptability, deep pockets, resilience. But one can say, it is still early days and both the e-tailer and the end-customer are Airports in Bengaluru, Hyderabad and New Delhi which are 36 coming to terms with the new trend of shopping. One of the home to some of the major warehousing hubs of the big major spin-ofs of this boom is that the air cargo business is e-commerce players, have started investing in expansion. beneitting, particularly when the e-tailers promise ‘one-day Amazon has a huge warehouse in Kothur in Telangana, spread PDF Compressor Pro

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(FCs) to meet the growing needs of its fast-growing seller base in the country. The new FCs are in Ahmedabad, Delhi, Kolkata, Nagpur, Gurgaon, Pune and Mumbai. With the launch of these new FCs, Amazon now has 20 FCs operational across 10 states in ce, the next India covering a total area of over 1.6 million square feet with a storage capacity of nearly four million cubic feet.

Airlines and e-tailers tying up In line with the e-tailer plans, airlines too have started big wave in India seeing business opportunity. SpiceJet has initiated talks with several of the e-commerce firms for tie-ups, while some of them (Jet Airways) are thinking of dedicated freighter planes. India’s largest express and courier company, Blue Dart has now Sunday deliveries and logistics player Gati is eyeing additional cargo space in bellies of passenger aircraft.

Gati expects ecommerce business to account for 30 per cent of its air freight traic this year. In fact, Gati has strengthened its manpower and has over a 1,000 strong team dedicated to ecommerce business and it has secured cargo space on 32 airline routes. India’s largest low cost carrier IndiGo reported that in the irst nine months of 2014-15, it had cargo revenue of nearly 72 million USD, compared with 74 million USD for the entire 2013-14. Jet Airways cargo income grew at 6 per cent touching 213 million USD in 2014-15. However, air cargo as a proportion of India’s total freight and aviation business is still low and the country’s overall spend on logistics and transportation is said to be 14.4 per cent of its GDP.

Overall the Indian freight transport market is forecast to touch US$308 billion by 2020, growing at 13.35 CAGR (compounded annual growth rate) by 2020 driven by manufacturing, retail, FMCG and e-commerce sectors.

Air freight still at 1 per cent According to Novonous research , of the total freight movement, road constitutes about 63 per cent, rail freight about 27 per cent, sea freight about 9 per cent and air freight is just 1 per cent. Novonous estimates that Indian air freight market will grow at an impressive rate of around 12.5 per cent CAGR over the next ive years, addressing needs of the manufacturing, FMCG and e-Commerce sectors.

Digital India One of the aspects driving ecommerce growth has been the proliferation of devices such as laptops, smartphones and tablets and easy 3G and 4G connectivity. Though there are still wide gaps in internet penetration in urban areas itself, there is hope in the light of the vision of the Prime Minister to transform Amazon Chief Jeff Bezos in India India into a ‘digital India’ and endorsed by technology giants as recent as September end during his visit to the United States of over 2,80,000 square feet, 20 odd km from the Rajiv Gandhi America. The digital India project aims to ofer a one-stop shop 37 International Airport, Hyderabad. Early this month Amazon for government services that will have the mobile phone as the announced that it has invested in seven new Fulilment Centres backbone of its delivery mechanism. PDF Compressor Pro

FEATURE

There is growing interest by foreign players in the Indian position in Asia-Paciic. This is despite the fact that India enjoys market. In e-commerce, Amazon and Alibaba have made high demographic dividends just like China. India’s internet huge strides in India, even while home-grown players such as penetration with total e-households at 46 million against Flipkart and Snapdeal have held their own. Flipkart is the irst China’s 207 million is one of the reasons behind India’s poor B2C Indian billion dollar company. The e-commerce sector has really sales growth. But with the Prime Minister’s push this is going to livened up and a lot of honing of operations is happening, good change dramatically in the coming years. for the end-consumer, good for Indian economy. According to Forrester Research, an independent technology and Sandeep Ladda Leader, Technology Sector Practice, PwC India, market research irm, only 16 per cent of India’s total population in a foreword to a report by PwC has said that the ‘digital India’ was online in 2013 and of the online users only 14 per cent or 28 programme will give a strong boost to the e-commerce market million were online buyers. India, therefore, was still in a nascent as bringing the internet and broadband to remote corners of or immature stage of evolution of online retail spending. China the country will give rise to an increase in trade and eicient was in ascending stage at 50 per cent, whereas Japan (69 per warehousing and will also present a potentially huge market cent), Australia (57 per cent) and South Korea (70 per cent) were for goods to be sold. For India Post, the government is keen to in mature stage. Since the e-commerce industry is fast rising, develop its distribution channel and other e-commerce related changes can be seen over a year. The sector in India has grown services as a major revenue model going ahead, especially by 34 per cent (CAGR) since 2009 to touch 16.4 billion USD in when India Post transacted business worth 42 million USD in 2014. The sector is expected to be in the range of 22 billion USD the cash-on-delivery (CoD) segment for irms such as Flipkart, in 2015. Snapdeal and Amazon. Both these projects will have signiicant impact on increasing the reach of e-commerce players to Urban youth tops shopping online generally non-serviceable areas, thereby boosting growth. Around 75 per cent of Indian internet users are in the age India’s overall retail opportunity is substantial, and coupled with group of 15 to 34 years. This category shops more than the a demographic dividend (young population, rising standards remaining population. Peer pressure, rising aspirations with of living and upwardly mobile middle class) and rising internet career growth, fashion and trends encourage this segment penetration, strong growth in eCommerce is expected. to shop more than any other category and India, therefore, clearly enjoys a demographic dividend that favours the India, way behind China growth of e-commerce. By 2020, e-tail in India is expected to According to Ecommerce Europe, country-wise, the US, UK and account for 3 per cent of total retail. Further, orders per million China together accounted for 57 per cent of the world’s total are expected to more than double from ive million in 2013 38 B2C e-commerce sales in 2013, with China having total sales to 12 million by 2016, which will mean more opportunities of 328.4 billion USD. As against this, India had sales of only for both consumers and e-tail companies. And, of course, the 10.7 billion USD, 3.3 per cent of that of China in 2013 with ifth logistics sector will be up there. PDF Compressor Pro International Exhibition for Logistics, Invest wisely, Cargo Transport and International Trade profit from Intermodal 2016 22nd Edition April 5th to 7th, 2016 – 1pm to 9pm Transamerica Expo Center – São Paulo – Brazil Take part in and ensure your space in Intermodal 2016, the most important event of the Americas focused on logistics, cargo transport and international trade. Here you will find the biggest business opportunities for your line of business, improve your brand awareness, meet a qualified audience and deal directly with high-level decision making executives. Intermodal is the perfect investment for your company:

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FEATURE FIA - A world class airport in the Middle East

Fujairah international Airport, (FIA)’s unique geographical and unloading full freighter jumbo aircraft. location on the East Coast facing the Indian Ocean, coupled with its excellent ofering of services makes it an ideal choice The ground handling staf including the ire-ighting and for passengers and air cargo operators. security personnel forms a part of a well-trained team of experienced professionals. The airport can boast of open sky policy, low handling rates and competitive fuel rates, which makes it an attractive The cargo complex at Fujairah International Airport, with its destination for cargo and passenger handlers. FIA has been fully automated cargo handling system, serves as a break able to ofer highly professional services along with great bulk center and can receive cargo that has arrived by sea for lexibility and tailor made solutions for its industry partners re-export by air. Under the aegis of a single customs authority, and customers alike. clearance and forwarding operations are expected to attract even greater volumes of trade, establishing Fujairah as a major Equipped with the latest and the best in modern aviation player in the international air transport sector. and air-cargo handling technology, the airport ensures quick turnaround for airlines and optimum comfort for passengers. A large pallet building area has been included in the cargo The airport is also considered as the ideal location for long- terminal and a roller bed system linking landslide to air side is haul technical stops. Recent expansion of passenger terminal made available for both palatalized and loose cargo. The cargo and infrastructural facilities makes FIA a world class airport in terminal is also located close to the main highway, linking the entire Middle East. Fujairah to the rest of the UAE, allowing both import and export shipments to be on their way out, almost as soon as Moreover, due to its unique geographical location, it has they arrive or depart from the airport. always been touted as a favorable location for light diversions throughout the year. The airport ofers a unique opportunity to A recently introduced Hydraulic, roller bedded, bonded airlines to make use of its facility as it is never closed and never trucking system, connects shipments, which are to be faces low visibility problem. The visibility in the airport never delivered or transshipped at any of the other airports located goes below 500 meters. It also can accommodate larger aircraft within the UAE. The airport was structured in such a way to including A380s which provides the FIA an edge over the others. be touted as an integral partner with each of its customers, to ensure that they derive the best of the beneits when they The airport has been designed to cater to the massive modern chose the airport as their preferred operating center. jets. It has a runway that is 45 meters wide and 3.75 kilometers in length, with three turning loops. Expansion plan for a new The fact that carriers from various countries have chosen parallel runway is on the cards. Fujairah for both passenger and cargo operations stands testimony to the fact that the airport has been spreading The apron has a capacity to park up to ifteen aircrafts its wings in the Emirate, establishing itself as the most ideal simultaneously. The two-storied terminal has separate partner. These carriers include Gulf Air, Indian Airlines, Egypt 40 entrances for departures and arrivals, along with an exclusive Air, Royal Jordanian, Evergreen Airlines, MK Airlines, Federal cargo terminal, directly opposite with its own access road. All Express, Polar Air, Payam Aviation, as well as 60 CIS carriers and equipment and operating facilities are designed for loading aircraft operators. PDF Compressor Pro

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AIRLINES Flydubai receives its 50th aircraft Cargolux reveals China plans

Cargolux has revealed plans to launch a joint venture airline in China to be based in Zhengzhou, focusing primarily on the transpacific along with the intra-Asia trade lane in an 80-20 focus, using an initial three B747 freighters, later expanding to five within three years.

Cargolux president and Chief Executive Dirk Reich, speaking in Luxembourg at the welcoming ceremony for the European cargo Flydubai received its 50th aircraft. The and CEO Ray Conner. “In a span of airline’s 13th of 14 B747-8Fs it has on delivery of the Boeing Next-Generation just six years, lydubai has built a 50 order, said the new carrier, tentatively 737-800 completes the order the strong leet and a rapidly expanding called ‘Cargolux China’ would be airline made at the Farnborough Air network. We are extremely proud of a joint venture with its 35 per cent Show in 2008. our partnership with lydubai and the shareholder Henan Civil Aviation conidence and trust it continues to Development & Investment (HNCA). Ghaith Al Ghaith, Chief Executive place in Boeing’s present and future Oficer, lydubai said, “In the six years single-aisle airplanes.” “At this moment the plan is to since lydubai was launched we have purchase another five 747s for the built a network of 94 destinations with Analyst Saj Ahmad commented, project which will be based in China, new cities joining all the time. We “Flydubai’s expansion has been on top of the existing fleet,” Reich have beneitted from being located breathtaking to the extreme. It’s said adding that the plan to create in Dubai, an international centre for network of 94 destinations amassed ‘Cargolux China’ is expected to be business. lydubai has supported in just six years speaks volumes not finalised before the end of the year Dubai’s commercial and tourism just about the market void for low cost with a view to starting flights in early sectors by opening up 67 new routes travel that the airline has stepped in 2017 he told Reuters. that did not previously have direct air and illed, its rapid induction for ifty links to Dubai. We are recognised by 737-800s highlights it’s ambition and Meanwhile, Europe’s largest all- our passengers for providing reliable appeal. , celebrated its 45th travel services and have helped to anniversary with a special aircraft change the way people travel across“Having had its sukuk oversubscribed livery, created by Belgian cartoonist our network. This aircraft representslast year, lydubai has become the Philippe Cruyt, that was applied to the fulilment of the vision set forfastest growing low cost airline in its B747-8 freighter delivered on the airline in 2008. It has been the a world - it’s commencement ofTuesday. The aircraft, named ‘City remarkable journey.” lights from Dubai World Central nextof Redange-sur-Attert’, was handed month will see its footprint and organicover at Boeing’s Seattle plant and lydubai made a historic order forgrowth rise even further. arrived in Luxembourg with a full load the largest single-aisle aircraft in the of cargo. Middle East totalling 111 Boeing“The added competitive advantage aircraft. The airline will receive 11it enjoys with its 737-800s with “I’m its proud to see this aircraft with Next-Generation 737-800 between iconic Business Class product over itsa very special paint scheme join 2016 and 2017, followed by 100 737A320-operating rivals who have fewer out fleet,” said Reich. “The 747-8 MAX between 2017 and 2023. seats means that lydubao can offer freighter perfectly suits our worldwide more varied fares as well as aiming for network and its nose-loading and 42 “lydubai’s growth has been nothing higher yielding fares on lucrative routes cargo-carrying abilities help us to short of remarkable,” said Boeing to destinations in southern Europe and maintain our leading position in the Commercial Airplanes President CIS states.” airfreight industry.” PDF Compressor Pro PDF Compressor Pro

AIRLINES Gulf Air posts best annual results since 2004 not only positive in the short term but that form part of our greater long term strategy towards transforming the airline across many fronts. Reducing our budget requirement doesn’t just involve cutting costs and saving money, it involves a strategic 360 assessment of our business that includes looking into how we can best nurture and develop our operations, technical capabilities, network, leet, product, workforce, customers and more. We Gulf Air posted its 2014 inancial carrier’s inancial trajectory remains are working towards all of this and I am and operational results, the airline’s on a positive upswing relected by delighted with our progress to date,” strongest inancial results in a decade. its consistently falling losses as the said Mr. Al Musallam. The results relect a fall in annual airline moves closer to achieving full losses from BHD93.3 million in 2013 to commercial sustainability. In tandem, Operationally, 2014 saw Gulf Air’s on- BHD62.7 million in 2014 – equivalent Gulf Air’s 2014 developments are time-punctuality results position the to a 32.8% reduction. visible across a broad spectrum of airline as one of the global leaders in deliverables. on-time-punctuality, with an average Commenting on the airline’s ongoing annual on-time-performance of 89%. positive development in 2014 H.E. On the network front, 2014 saw Gulf Operating one of the largest regional Shaikh Khalid bin Abdulla Al Khalifa, Air maintain its leadership position in networks with double daily lights to Deputy Prime Minister and Chairman the Middle East by operating one of over 10 regional cities, Gulf Air’s record of Gulf Air’s Board of Directors said, the largest regional networks while punctuality facilitates its seamless “Gulf Air’s 2014 performance relects balancing its regional stronghold with operations across its network. a steady and continued improvement strategic global links extending to 41 in its inancial and operational business destinations by the end of 2014. Gulf The year also saw, on the technical with targeted efforts to maintaining Air’s network in 2014 saw landmark front, the national carrier completing the airline’s strategic direction that growth with lights launched to 06 its irst insourced Airbus A330 ultimately encouraged solid customer destinations in all of Europe, the Indian 18-Month Check at the airline’s base growth, enhanced global bookings Subcontinent and the Middle East. maintenance facility. Channeling and a resultant marked improvement its strong in-house technical in inancial and operational results – Thisall was further enhanced by expertise and further building over the previous year and with the the airline’s continuous, dynamic Bahraini, home-grown engineering support and direction received acrossschedule adjustments with increased skills and capabilities, Gulf Air is both the operational and administrativefrequencies to various destinations moving towards establishing a level.” across its network in response to robust aircraft maintenance system passenger demand. Strategically and this most recent development The airline, in 2014, continued utilizing to its leet capability to cater to deliveredthe important cost savings strategically shift from low-value transitairline’s growing capacity and networkwhile preserving the quality of aircraft trafic through Bahrain to high-yield,requirements, Gulf Air’s 28 strong all- servicing. high-demand, point-to-point routes Airbus wide and narrow body leet of focused largely on the MENA region predominantly new aircraft underwent Looking back on the national carrier’s while, in tandem, better utilizing its speciic, targeted enhancements that positive 2014 results Mr. Al Musallam existing assets to push the business were completed by the end of 2014. said: “Our 2014 results were promising forward. As a result Gulf Air witnessed, and trends are favorable. Most over the course of the year, a 15.4% Commenting on the airline’s 2014 crucially, we are now, more than ever, rise in total revenue passengers. progress, Gulf Air Acting Chief embracing our role as a key national 44 Executive Oficer, Mr Maher Salman Al infrastructure asset providing critical In line with the ongoing holistic Musallam (right) said: “We are moving business links which are important strategy implemented since Gulf strategically forward, making changes for the Kingdom of Bahrain’s wider Air’s 2013 restructuring, the national to Bahrain’s national carrier that are economic development. PDF Compressor Pro

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AIRLINES AF-KLM Oman Air announces inks cargo partnership with Swissport partnership with China Southern

Air France-KLM-Martinair Cargo and China Southern Cargo have signed an expansive cargo domain agreement aimed giving each other access to their respective complementary networks. The pair said the new partnership will give their customers access to an extensive cargo network in the Asia Paciic region — where China Southern Cargo occupies a strategic position — and in Europe, Africa and the Trans-Atlantic regions, where the AF-KLM Cargo group is one of the largest operators. Oman Air and Swissport International Oman Air’s chief oficer service delivery, The agreement offers a combination have signed a multi-station agreement Andrew Walsh, said: “In support of our of widebody and maindeck capacity for full cargo handling services at world class service, Oman Air heavily on the Europe-China leg and access London Heathrow, Munich, Frankfurt relies on the punctuality, and reliability to an extensive network of unique and Paris Charles de Gaulle. The new of the quality standards, of its ground destinations from their respective agreement underlines Swissport’s and cargo handlers. After a careful hubs. AF-KLM-Martinair Cargo will ability to provide standardised services review we are conident that Swissport serve the main cities in Australia across a multi-station environment. will be the right partner in supporting and supply main-deck capacity to us towards our journey to become the Hanoi, or Ho Chi Minh from the hub As of September 3, 2015, Swissport best.” at Guangzhou. took over full cargo handling services for Oman Air at London Heathrow, Nils Knudsen, executive vice president Paris-Charles de Gaulle, or followed by a phased transition of the Global Cargo Services at Swissport Amsterdam Schiphol will provide other three stations, with completion by International added, “We are proud of China Southern Cargo with access the 1st November 2015. this intensiied cooperation. It shows to capacity to the North and South Swissport’s dedication to highest Atlantic markets — Atlanta, Miami, Through the one-stop approach, both performance and quality. We are very Sao Paulo and Buenos Aires to name parties will beneit from increased much looking forward to developing our 46 but a few — as well as capacity to standardisation in process lows with a global relationship with Oman Air and Africa, with both European hubs common service level agreement and establishing a fruitful partnership in the serving Lagos. KPI measurements. coming years.” PDF Compressor Pro www.aieforum.com

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AIRLINES Emirates launches second-daily service to Boston

standardisation in process lows with a common service level agreement and KPI measurements. Oman Air’s chief oficer service delivery, Andrew Walsh, said: “In support of our world class service, Oman Air heavily relies on the punctuality, and reliability of the quality standards, of its ground and cargo handlers. After a careful review we are conident that Swissport will be the right partner in supporting us towards our journey to become the best.”

Nils Knudsen, executive vice president Oman Air and Swissport International As of September 3, 2015, Swissport Global Cargo Services at Swissport have signed a multi-station agreement took over full cargo handling services International added, “We are proud of for full cargo handling services at for Oman Air at London Heathrow, this intensiied cooperation. It shows London Heathrow, Munich, Frankfurt followed by a phased transition of the Swissport’s dedication to highest and Paris Charles de Gaulle. The new other three stations, with completion by performance and quality. We are very agreement underlines Swissport’s the 1st November 2015. much looking forward to developing ability to provide standardised our global relationship with Oman Air services across a multi-station Through the one-stop approach, both and establishing a fruitful partnership in environment. parties will beneit from increased the coming years.” Jazeera reports 36% growth in passenger lights

Jazeera Airways has released its 2014. Speciically, passengers on the Riyadh, Jazeera Airways saw a total operational performance report Istanbul route increased by 193%, increase of 48% in flown passengers, for the month of July 2015, which whereas passengers on the Amman compared to July 2014. showed a 36% increase in total flown and Beirut increased by 21% and 35% passengers from July 2014. respectively. This double and triple Jazeera Airways’ routes to Egypt, digit growth in passengers on these where it served five primary cities in The increase of flown passengers in routes was primarily driven by the the month, saw a 26% increase in July was driven by continued strong introduction of better light schedules, flown passengers compared to July demand on all routes served by the in regards to Istanbul and Beirut, and 2014. Starting September, Jazeera airline, better flight schedules, and more frequencies in general. Airways will resume operations to a constantly improving booking and Egypt’s Assiut International Airport, check-in experience. Jazeera Airways For the 2015 summer season, which was closed for renovations serves 16 popular destinations in the Jazeera Airways had introduced since June 2014, thus bringing Middle East from Kuwait, including morning and evening flights to back the number of cities served in high-demand business, leisure, Beirut, and six flights a week to Egypt to six cities in total. In addition family, and weekend destinations Istanbul Ataturk Airport, Istanbul’s to Assiut, Jazeera Airways serves including Dubai, Bahrain, Beirut, primary airport. The 193% growth in Egypt’s capital, Cairo, the resort Alexandria, Amman, Istanbul, Sharm passengers on the Istanbul route is city of Sharm El Sheikh, Alexandria, El Sheikh, Luxor, Assiut, Sohag, a clear indication that the change in Sohag, and Luxor. Mashhad, Jeddah, Riyadh and Cairo. schedule was welcomed by Istanbul travelers. Jazeera Airways istanbul Jazeera Airways issues the operational The report showed that on routes flights take off from Kuwait 940 am performance report on a monthly basis. 48 serving Istanbul, Beirut, and Amman, and arrive in Istanbul at 140 pm. The report is based on oficial igures Jazeera Airways saw a total increase On routes serving the Gulf cities and statistics from Kuwait’s Directorate of 38% in lown passengers from July of Dubai, Bahrain, Jeddah and General for Civil Aviation (DGCA). PDF Compressor Pro 2000+ ATTENDEES 100 BOOTHS 100+ AIRLINES 40+ AIRPORTS

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AIRPORTS Abu Dhabi Airport sees record Air cargo handler passenger trafic for August of IAG Cargo at Amsterdam Airport Schiphol

Skylink Handling Services B.V., the ground handling expert of the Rhenus Group, has been appointed by IAG Cargo as its air cargo handler at Amsterdam Airport Schiphol. The Rhenus Group provides logistics services around the globe and has annual turnover amounting to EUR 4.2 billion.

Skylink was awarded the three year contract, which has been effective from 1 August 2015, as it is certiied to A total of 2,254,809 travelers passed home to the UAE from vacations, ahead the highest standards, and equipped through the capital’s gateway last of the beginning of the school year. Abu with the latest technology, in air cargo month, compared with 1,920,934 Dhabi is also increasingly being seen safety and security. in August 2014. This is the highest as a preferred tourism and business number of passengers in one month, in destination and this contributes directly Frans Meerens, Branch Manager the airport’s history. to the growth we’re seeing year on Skylink, “We have worked hard to year.” win the three year contract with IAG There was also an increase in aircraft Cargo and are excited to welcome movements, with 15,277, a 14.1% “In response to this, Abu Dhabi them to our expanding portfolio of increase compared to August 2014. Airports has been implementing several customers. In August, our dedicated Cargo activity rose to 70,857 metric initiatives to ensure that the airport team of employees started work with tons last month, registering a 7.0% continues to provide the facilities IAG Cargo and the integrated team is growth on the igure for freight trafic for and services needed to manage the now fully operational.” the same period last year. increased passenger and aircraft trafic. We are also paying extra attention to Chris Nielen, IAG Cargo Regional Commenting on the latest passenger the peak travel season when passenger Manager for Europe, “Skylink will help igures, Eng. Ahmad Al Haddabi, low reaches its heights and the us provide the high-quality service that Chief Operations Oficer at Abu Dhabi airport welcomes on average 70,000 our customers have come to expect Airports, said: “In the month of August passenger on a daily basis” added Al from IAG Cargo. We look forward to we registered another record number Haddabi. working with Skylink and anticipate in passenger igures at Abu Dhabi that they will enhance our operations International Airport. For the second In August 2015, the top ive routes from at this major European airport.” time ever we witnessed over two million Abu Dhabi International Airport were 50 passengers traveling through AUH in London, Bangkok, Doha, Manila, and Representatives from IAG Cargo have a single month. This spike in trafic is Bombay. The top ive routes accounted meanwhile been located at the Skylink attributable to many residents returning for 15% of all trafic. ofices at Amsterdam Airport Schiphol. PDF Compressor Pro

AIRPORTS Championship race cars at Airbus Defence, Frankfurt-Hahn Airport Space provides Tetra network to SIA

Airbus Defence and Space will equip Sharjah International Airport with a modern Tetra (terrestrial trunked radio) communications network.

The contract has been awarded to the local company Nedaa, which provides telecommunication services to specialised governmental, semi- governmental and private institutions in the region. The new network will include several Tetra base stations (TB3) and 400 Tetra-based wireless communication devices (TH1n and THR9i).

Sharjah Airport handles nearly 12 million passengers per year and is the third-largest air freight hub by cargo tonnage in the Middle East. The new radio communications system meets high international standards and business requirements and is therefore able to support the work of airport management and enhance operations substantially by improving communication capabilities. The preparations for the next round of for the next six-hour endurance race in the World Endurance Championship Texas, which takes place in Austin on The Tetra technology will increase (FIA-WEC) have already begun. Cars of the 19th of September. “We are looking the airport’s security levels in stars like Marc Webber, Nick Heidfeld, forward to seeing the cars in action,” order to better preserve the Alexander Wurz and Patrick Dempsey says HahnSpokeswoman Hanna Koch. confidentiality of information and were processed and loaded at the The transport to the US is a logistical communications. airport for their next race in Texas. Racingchallenge which the airport successfully fans are not alone in their excitement meetsat together with partners and “We have chosen Airbus Defence the sight of these cars. 31 racing cars,participants. This includes the expertise and Space’s technology and 3 Safety Cars as well as the equipmentand experience of DHL and VG Cargo. signed this agreement as part of and supplies for the racing teams of theThe use of special trucks for transport our continuous efforts to deliver FIA World Endurance Championship by road as well as speciic rigging, the best possible services to (WEC) were carefully prepared to meet handling and loading techniques and passengers, as well as to ease the the requirements of the championship equipment are integral parts of the workflow of companies operating at organizers, teams, transportation entire process. “From the delivery to Sharjah International Airport,” said companies and the airlines for their loading we work hand in hand and in Mohammed Al Zaghlawan, General lights to Austin. More than 400 tonnes doing so we ensure that these high Manager of Sharjah Aviation of freight, loaded onto B747-4Fs value vehicles are moved safely and Services, a leading provider of distributed over four lights, were lown eficiently”, quotes Hanna Koch, Hahn- aviation ground services within the to the US. The vehicles will be needed Spokesperson. United Arab Emirates. PDF Compressor Pro PDF Compressor Pro PDF Compressor Pro

AIRPORTS Dubai South launches Mohammed innovative concepts Bin Rashid Space Centre signs MoU

Dubai South unveiled an innovative stress, but the time could have been concept in urban living which will be used in a more gainful way, elsewhere. manifested in its upcoming project ‘The The Mohammed Bin Rashid Space Villages’. Development of the irst village “The compact, people-friendly layout ofCentre (MBRSC) has announced that will begin in early 2016and is scheduled The Villages reverses the urban sprawlit will be signing a Memorandum of for completion in 2019. Rooted in the by bringing life’s key necessities within Understandingan (MoU) with Abu Dhabi progressive societal themes of Dubai attractive, walkable radius. Each VillageAirports. Plan 2021, the concept behind ‘The at Dubai South will have an inspiring Villages’aims to reinvent the urban community environment, featuring The MoU will assist cooperation and ecosystem by creating a city that is smartly designed residences, including information exchange between the based on the happiness and wellbeing buildings of up to G+8 containingtwo organizations, covering satellite of people– an overarching theme of the bedroom apartments, studios, lofts, imagery applications, knowledge Dubai Plan 2021. as well as villas and townhouses. Theand experience transfer, and human residential component of each village willresources development. Describing the concept on the opening be wrapped around a ‘community core’, day of Cityscape, Rashed Bu Qara’a, which will comprise exclusive assetsThe MoU will see the two organisations Chief Operating Oficer, Dubai Aviation such as a well-reputed and recognizedworking together to conduct technical City Corporation, said, “The concept itself K-12 school, a civic center, a health studiesand into Abu Dhabi Airports’ is path-breaking and draws inspiration wellness complex, high street and retailcurrent and future requirements, as from the vision of His Highness Sheikh outlets. well as sharing and obtaining data and Mohammed bin Rashid Al Maktoum, technologies to complete the geographic Vice President and Prime Minister of “Bringing these essential features withininformation system database. the United Arab Emirates, and Ruler of convenient proximity will not only enable Dubai, who calls on Dubai to become a residents to save time, but also makeEngineer Salem Humaid Al Marri, city of happy, creative and empowered them more inclined to walk and bicycleAssistant Director General for Scientiic people. In line with this directive, the on dedicated pathways. This will reduceand Technical Affairs at MBRSC, mission of The Villages is to deliver their reliance on cars, reduce pollutionsaid: “The signing of this MoU with life solutions in three key areas that and noise and enhance tranquility in Abuthe Dhabi Airports falls under the inluence human happiness: education, neighborhood,” he said. Commenting Centre’s strategy in building bridges of wellness and time.” on the sustainability dimension of Thecooperation with various government Villages, Al Awadhi continued: “Another and non-governmental institutions Elaborating on how these life solutions essential component of Village life will around the UAE. It’s important that will manifest themselves on the ground, be the greenhouse, which will include we continuously establish long lasting Mohammed Al Awadhi, Vice President, a botanical garden and farms that will partnerships that beneit the country.” Real Estate, Dubai South, explained, allow residents to grow or buy locally “Usually, the expansive layout of a city grown produce. The greenhouse will The MBRSC aims to promote scientiic compels many of us to spend hours also have indoor walking trails, enabling innovation in Dubai and the UAE. One of 54 every day, commuting to schools, people of all age groups to pursue its main priorities currently is the design, workplaces, and retail and wellness outdoor activities in a climate-controlled implementation and supervision of the centers. Not only does this increaseenvironment.” launch of the “Hope Probe” to Mars. PDF Compressor Pro

AIRPORTS DXB sets new record with 7.2 million pax in August

Francisco, and the added daily lights to both New York and Seattle, Russia & the CIS (12.9 per cent), and the Middle East (11.6 per cent), spurred mainly by launch of services to new destinations and additional capacities on Emirates and lydubai among other carriers.

India remained the top destination country (855,550 passengers) with inancial capital Mumbai as the busiest destination, followed by the UK (543,213 passengers) and (480,051 passengers). London was the top According to the latest trafic report issued new services by Emirates, lydubai and destination city followed closely by Kuwait by operator Dubai Airports today, trafic at other airlines. and Doha. The passenger per movement the world’s number one hub for international during the month was 217, which is passengers reached 7,282,256, up 9.5 The Indian subcontinent topped the list of among the highest for international hubs per cent from 6,648,058 recorded during regions with highest growth* in passenger and a milestone of eficiency for DXB. the same month in 2014. The year to date numbers (+143,970 passengers) followed trafic totalled 52,264,223, up 12.4 per by Western Europe (+129,950) and the Aircraft movements totalled 34,773 cent compared to 46,479,919 recorded GCC (+111,637). Eastern Europe was during the month under review compared during the irst eight months last year. the fastest-expanding market in terms to 31,214 movements recorded in August The bumper trafic was boosted by the of percentage growth (+67.9 per cent), 2014, an increase of 11.4 per cent. seasonal rush of travellers, including followed by North America (24.8 per Year to date aircraft movement totalled inbound trafic of residents returning for cent) which beneited from the increase 268,253, up 18.1 per cent compared the start of the academic year, as well as in Emirates’ capacity with bigger aircraft to 227,110 recorded during the same increase in light frequency and launch of to Chicago, Dallas, Houston, and San period in 2014. AECOM wins contract to design world’s largest airport Global, integrated infrastructure year, with the airport due to open in early thousands of jobs. With lights to more services company AECOM has 2018. The works to be designed cover than 350 destinations, the airport will secured a contract to design a new an area of approximately 16 square make Istanbul one of the leading global airport in Istanbul that will be the kilometres and will be completed by aviation hubs in the world.” world’s largest new airport in terms of specialist teams in the UK and Turkey. annual passenger capacity. Istanbul Bernardo Gogna, senior vice president New Airport will have a planned annual AECOM’s client is IGA, a consortium and director of global aviation, AECOM, capacity of 150 million passengers. of ive leading Turkish contractors said: “The demand for mega hub comprising Cengiz, Mapa, Limak, Kolin airports is growing, with the most AECOM will design all the airside works and Kalyon. IGA won the concession to successful cities investing in air travel for the project, including the three build the scheme as the engineering, to attract international trade. Straddling initial runways, taxiways, apron, and procurement and construction the East and West, this ambitious plan associated drainage systems, airield contractor and will also be the operator. will see Istanbul quickly become one ground lighting and navigational aids. Yusuf Akçayoğlu, chief executive oficer of the most connected cities in the The company will be supported by its of IGA Construction, said: “Istanbul world. AECOM will work closely with delivery partner, Deltaturk, a Turkish New Airport is an important investment IGA to provide global and local aviation consultancy. AECOM will also deliver for the future of Turkey, expected to expertise for this prestigious project.” construction supervision services. contribute more than €32.4 billion + 55 VAT to the Turkish economy during The airport will be Istanbul’s third airport The fast track programme will require construction and in its irst 25 years and will have an initial capacity of 90 AECOM to deliver its designs within one of operation, and create hundreds of million passengers per year. PDF Compressor Pro

AIRPORTS Houston Airport, Schiphol Airport’s ‘milk run’ Southwest service extended Airlines opens terminal

A pilot scheme to streamline the delivery of import consignments “The contract is between the handler at Amsterdam’s Schiphol Airport and the trucker, and the handler is will be extended from four freight responsible until the goods arrive at The Houston Airport System and forwarders to 10 next week. Trials the forwarder’s door.” Southwest Airlines Co. have opened of the innovative idea, pioneered the irst phase of its international by industry association Air Cargo Mr. Huizing said that some forwarders terminal and concourse. Netherlands (ACN), began on 1 May. had retained their own dedicated Menzies, one of six cargo handlers at collection schedules but others have The 280,000-square-foot West Schiphol, now operates three daily committed entirely to the new system. Concourse, as the whole international ‘milk runs’, carrying loose cargo to Around 4% of import trafic handled by terminal, federal inspection station and multiple forwarder facilities. Each run Menzies is already being transported new Southwest ticket station is being can involve several 10-tonne vehicles, via the Milk Run, allowing participants called, is being opened in two phases. which have already seen load factors in the scheme to cut eliminate 30% On Sept. 1, Southwest opened its increase from 25% in the early stages of import-related vehicle movements new ticket station, which includes self- to more than 60%. and reducing CO2 emissions. service stations, as well as international and domestic light check-in, according The project has been co-funded by “From 1 September we will to Project Manager Bill Manning. launch partners DHL, Panalpina, incorporate ULDs and dangerous Nippon Express, Menzies (as the goods, so with new forwarders also The new ticket station — about double initial handling agent and scheme coming on board we expect further the size of the current one — will replace manager), Bos Logistics, which is rapid growth in volumes,” Mr. Huizing the existing ticket check-in station. The providing the collection and delivery said. “Next we will start thinking existing space will open up the airport’s service on behalf of Menzies, and about perishables.” lobby, but has the capacity to more Cargonaut, the community system than double the existing Transportation provider at Schiphol. Air freight handlers in some parts Security Administration security Cargonaut operates an online of the world have introduced their checkpoints. The rest of the West portal that enables all the Milk own forwarder deliveries to alleviate Concourse is expected to open Oct. Run participants to monitor theircongestion at terminals, but Mr 15, alongside the bulk of Southwest’s shipments from before arrival Huizing at said he was unaware of any international lights. Additional lights to Schiphol to the point where freight is community-wide precedent for this Costa Rica will start in November, said delivered to the forwarder, bringing except a previous small-scale project Southwest Airline’s Denise McElroy. greater transparency to the entire at Schiphol two years ago. import process. The other piece of the West Concourse The current trial has produced “more puzzle is the new parking garage. That “The time limit is 12 hours frompositive than negative surprises”, he project, paid for by the city of Houston, touchdown – eight hours for the said. “The biggest challenge was in will open in two phases, the irst is handler to do its work with a import administration processes and 56 expected to open by Thanksgiving, the maximum four hours for deliverynot the physical movement of the second sometime in February 2016, to the forwarder,” Thierry Huizing,goods. It’s hard to change a process Manning said. Project Manager at CAN noted, that’s been there for 30 years.” PDF Compressor Pro PDF Compressor Pro

TRUCKING Scania adds V8 engine to its marine Tata Motors unveils solution’s range Ace Mega

Tata Motors Ltd. unveiled a small cargo truck with capacity to carry up to 1 ton as Maruti Suzuki India Ltd. plans to challenge its dominance in the segment.

The pickup, called Ace Mega, has a starting price of 431,000 rupees ($6,530), the Mumbai-based company said in a statement. Sales of the vehicle have begun in seven states and will be extended to the rest of the country by next month, Ravi Pisharody, Executive Director for Commercial Vehicles at Tata Motors, told reporters in Mumbai.

Scania has added an updated 16.4-litre outstanding fuel-eficiency, uptime and India’s biggest truck maker is bolstering V8 engine to its marine solution’s range. a top power-to-weight ratio.” Used in its lineup in the segment for vehicles that The new engine boasts a maximum combination with the Scania-developed carry 2 tons or less -- where it has a 76 power output of 1,150 hp (846 kW) Engine Management System (EMS), percent market share -- as Maruti plans with an outstanding fuel economy. The the technology delivers unrivalled to add small trucks and diversify beyond engine beneits from being a part of levels of fuel-eficiency resulting in a 5 passenger vehicles. Tata Motors is Scania’s modular system thus providing percent decrease in fuel-consumption counting on a pickup in economic activity high uptime. compared to previous versions. to drive demand for its small trucks.

Scania’s latest marine engine makes The power output from the new V8 “In a market where others are entering, use of the company’s common-rail engine ranges from 900 hp (662 kW) this product will protect our market share,” XPI fuel-injection technology, irst to 1,150 hp (846 kW), depending on Pisharody said. “There will be replacement introduced to truck engines in 2007. application and rating. While the latest demand.” Consequently, the new marine engine addition to the engine range offers utilizes well-proven technology and more power, the physical size of theDemand for small trucks has been provides customers and users with complete installation remains the same.waning, with deliveries in the April-July high reliability and high uptime. Engines from Scania are renowned forperiod dropping 18 percent after three their unrivalled power-to-weight ratio consecutive annual periods of declines. Joel Granath, Senior Vice President, and massive torque. The new engineTata Motors said this month that while 58 Scania Engines, said, “This high-power platform pushes these parameters medium- and heavy truck sales were V8 stands on the same foundation as further, resulting in an even higherrising, demand for light trucks was still all previous engines before it. It features productivity. weak. PDF Compressor Pro

TRUCKING Volvo introduces more features on Leyland expands its FH series its use of DassaultSystemes’

DassaultSystèmes’, the 3D design software, 3D Digital Mock Up and Volvo Trucks continues to improve and added lexibility. The extra loadProduct Lifecycle Management productivity within construction by capacity translates directly into (PLM) solutions provider, has recently releasing another ive new features, increased income-earning potential, announced that Ashok Leyland, India’s including Volvo Dynamic Steering for something that is particularly valuable second largest commercial vehicle dual front axles and increased front when transporting heavy materials in manufacturer, is expanding its use of axle loads. This further highlights construction operations. DassaultSystèmes’ 3DEXPERIENCE Volvo Trucks’ special attention to the platform to accelerate the modular construction segment. Five-axle trucks, 10x4 and 10x6: Ondesign, validation, production and many markets, the trend is towardsconiguration management for its trucks In addition to introducing a heavy duty increased gross combination weights and buses. Ashok Leyland adopted bumper for the Volvo FH series and of between 50 and 76 tonnes. In‘Modular, Glocal and Secure’ and ‘Target the industry-irst Automatic Traction order to meet the demand for heavierZero Defect,’ two of DassaultSystèmes’ Control function for the Volvo FMX, applications both on highways and industry solution experiences tailored ive more features are now available: in construction, Volvo Trucks are to address the business challenges of Volvo Dynamic Steering for dual front now launching factory-built 5-axle transportation and mobility companies. axles: Volvo Dynamic Steering is now combinations. The two front axles also available on trucks with dual front permit up to 20 tonnes maximum loadAs part of its customer-centric activities, axles, a very common coniguration in and the three rear axles can handle Ashok Leyland looked to enhance construction operations. Since such up to 36 tonnes, resulting in both quality control and accelerate the trucks often carry particularly heavy increased payload and greater lexibility delivery of its trucks and buses. In loads or superstructures, the beneits for customers. addition, the company wanted an are very noticeable for the driver. In eficient cost management solution that addition to far lower turning resistance Rear air suspension in combination would address the complexity of its at low speeds, the steering wheel with driven front axle: The new product portfolio as it tailors a diverse returns automatically to the straight- possibility of combining an air- range of products to meet shifting ahead position after full lock, cuttingsuspended rear axle with a driven market requirements. out the need for added effort in close-front axle permits the highest level quarter manoeuvring and saving the of comfort even for trucks with all-Ashok Leyland was already using driver both time and energy. wheel drive. Whereas leaf springs DassaultSystèmes’ 3DEXPERIENCE are generally dimensioned for the platform for data management and Increased front axle loads, dual frontheaviest weights, air suspension turned to its ‘Modular, Glocal and axles: Volvo’s heavy duty trucks offers the lexibility of adjustment to Secure’ and ‘Target Zero Defect’ industry with dual front axles increase thesuit the weight of the load. This resultssolution experiences for powerful maximum technical capacity from in a smoother driving experience and collaborative capabilities, virtual analysis 59 18 to 20 tonnes. Customers beneitless wear on truck, driver and road and simulation applications that facilitate from both improved productivity surface. vehicle development. PDF Compressor Pro

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Logistics Services COURIER SERVICES ABLE LOGISTICS GROUP P.O.BOX: 36667 1. SKYCOM EXPRESS LLC 600532224 DUBAI - UAE TEL: 042865888 2. TNT EXPRESS 8004333 FAX: 042865522 EMAIL: [email protected] 3. UNITED PARCEL SERVICE (UPS) 8004774 IAL LOGISTICS P.o Box: 494188, Dubai 4. FIRST FLIGHT COURIERS (ME) LLC 042627766 Tel: +971 4 3245222 Fax: +971 4 3244247 5. ARAMEX 600544000 Email:[email protected]

TRANSNET LLC 6. DHL EXPRESS 8004004 P.o Box: 62369, Dubai Tel: +971 4 2828186 7. FEDEX EXPRESS 80033339 Fax: +971 4 2828192 Email:[email protected]

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DNATA 6. BARLOWORLD LOGISTICS 048819595 P O Box: 522, Dubai, UAE Tel: 9714 606 4000 7. PANALPINA WORLD TRANSPORT 048701111 Facsimile: 9714 606 4040 61 www.dnata.com PDF Compressor Pro

EVENTS CALENDAR

5th World Passenger Symposium Cancun, Mexico Congress Center Hamburg (CCH), 3-5 November Hamburg, Germany, 20-22 October 1st IATA e-Cargo Workshop Asia Aviation Taxation Meeting 2015 Multi-Purpose Hall, Changi Airport, s Hotel Bonaventure Montreal Singapore 27-28 October 5-6 November

Middle East and Africa Aviation Day 137th Slot Conference Rosewood Abu Dhabi Hotel, Abu Dabhi, Resorts World Convention Centre, UAE, 27-28 October Sentosa Island, Singapore 10-12 November 24th AVSEC World Conference The Convention Centre, Dublin, Ireland 2nd RFID & Paperless Technical Cargo XML Workshop 26-28 October Operations Conference Hyatt Regency Montreal, Canada Twelve Atlantic Station Hotel, Atlanta, 1 October Aviation Fuel Form USA Fiesta Americana Grand Coral Beach 16-18 November CIO Forum Hotel, Cancun, Mexico, 3-5 November Congress Center Hamburg (CCH), World Cargo Symposium, Hamburg, Germany Alternative Fuels Symposium Intercontinental Hotel, Berlin, Germany 20-22 October CANCUN ICC (International Convention 15-17 March Center)

62 To view Careers in Aviation Industries visit: http://www.aircargoupdate.com/index.php/careers PDF Compressor Pro PDF Compressor Pro

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For bookings and enquiries, contact us on [email protected] or visit qrcargo.com