London Road, Reading Getting to: Berkshire RG1 5AN The Royal Berkshire Hospital Tel: 0118 322 5111 (switchboard) A4/A33/M4 Caversham TOWN CENTRE Sidmouth St B478 A3032 A4074 A4155 A329/M4/ B481 A329M/M3 A329 A4 Redlands Road A321 A327/M4 opens 2012 Road B4446 Redlands Road READING West Drive Buildings Berkshire CITY CENTRE Cancer one way West Drive Centre Tilehurst B3350 Woodley SOUTH CENTRE EYE A4155 Road Addington BLOCK BLOCK BLOCK NORTH P A4 RBH BLOCK Phototherapy London Road A329(M) B3030 P BATTLE Diabetes A4 Centre Physiotherapy BLOCK South A&E East A33 Block A327 Annexe East Drive B3350 ENDOSCOPY MATERNITY B3033 Princes A329 House 10 BS MAIN Multi-storey Whitley Lower ENTRANCE car park P Trust Education Centre B3270 BS Pingewood Earley BS BS M4 Craven Road Eldon Road M4 BS BS A329/M4/ Occupational Dingley A329M/M3 Health 11 A329 Erleigh Road Sexual Health/ Breast Screening A33 A327 Key to map: Key to map: RBH Royal Berkshire Hospital Train Station P Patient Parking Disabled Parking BS Bus Stop Travel Reading Buses 0118 959 4000 The Royal Berkshire NHS Foundation Trust’s main site is bus as well. You can find out more information on Reading www.reading-buses.co.uk based about 20 minutes’ walk from the centre of Reading. Buses’ services and fares at www.reading-buses.co.uk The hospital is on a regular route for local buses. Reading Reading train station is a 20 minute walk from the hospital Traveline 0871 200 22 33 Buses run the leopard 3/10, scarlet 9 and ‘the nineteens’ (for a fit person) and offers high-speed rail links from www.travelinesoutheast.org.uk (19a, 19b, 19c) which combine to give a five to 10 minute London and Southampton. There is also easy access from National Rail Enquiries 03457 48 49 50 frequency from Reading station stop SA to the hospital - the M4 motorway. www.nationalrail.co.uk the stop is right outside the main entrance to the station. The fare is just £1.30 to the hospital from the train station Bicycle racks are available near Maternity, Endoscopy, and just £1.30 back again (but this may change) - national Battle Block, North Block, South Block and near the road concessionary or access bus passes can be used on the entrance of the multi storey car park. Your appointment Parking Your appointment letter will tell you the date and time of your The Royal Berkshire Hospital During peak periods, there is often difficulty finding a appointment and which block or building you need to go to. London Road, Reading parking space. Please take this into consideration when Please check your letter carefully before you set off for your Berkshire RG1 5AN deciding how and when to travel to the hospital. appointment and please let us know if you are unable to attend. Public parking in the multi storey car park is ‘pay on The hospital is spread out over a large area and the wards Tel: 0118 322 5111 (switchboard) and departments are located over several levels. foot’. Take a ticket from the barrier as you enter and Please follow any instructions given in your appointment Infection control: what you can do pay appropriate fee at pay station before leaving. We take infection prevention and control very seriously. Pay stations are located on Level 0 and Level 2 in the letter or card and follow the signs for the BLOCK and not the level. Wards, departments and clinics are signposted Whether you are an outpatient, inpatient or a visitor, the car park block. North Block and Endoscopy car parks within each block. best way you can help contribute to preventing germs passing remain ‘pay & display’. Parking for disabled badge holders from one patient to another is by washing your hands or using is free of charge. The main reception desk is located on Level 2 and there is a Welcome Desk at the junction of Centre Block, Main Entrance the hand gel which you will find outside the entrance Parking concessions are available for the parents of and Eye Block – please ask the receptionists, welcomers or any to all clinical areas. children in paediatric wards, to the partners of women members of staff if you need help in finding your way to your If you have recently had diarrhoea and/or vomiting, please in labour and to the immediate relatives of long term appointment. wait until 48 hours has elapsed from your last symptom patients. Speak to a nurse on the ward for more before visiting the hospital. Patients/visitors who suspect that information on concessions. Getting around Please be aware that it may take up to 15 minutes to walk to they may have an infection should telephone the ward or Multi storey car park some wards and departments. Please take this into consideration department and ask for advice before coming in. Levels 0, 1, 2 and 3 are public. Most wards and departments when allowing time to get to your appointment. Please help us keep our hospitals clean and tidy. By disposing are accessed from Level 2. There is no public access to A&E An electric buggy driven by volunteers is also available Mon-Fri of waste (for example used tissues or sweet wrappers) in the or Endoscopy from inside the main hospital. 9am-4pm to transport patients. household waste bins provided. Disabled parking If your passenger is disabled and you require assistance Tell us your views Level 2 has 26 disabled-only spaces and leads straight to between the multi storey car park and the hospital, speak If you have any suggestions on how we can improve our to a receptionist. If you are parked in other areas around the the reception and to most wards and departments in the service or if you have any concerns you would like addressed, hospital site, please be aware there may be no one to assist hospital. There are also seven disabled spaces on Level 0. please contact the Patient Relations Team on 0118 322 you in these areas. A limited number of disabled spaces are also available near 8338 or email [email protected]. If you would West Drive buildings, South Block, North Block, Endoscopy, Facilities like to give feedback – positive or negative, please complete Sexual Health and Battle Block. There are public toilets (including changing facilities) a survey on the ward or department you visited by visiting and telephones in every block. www.royalberkshire.nhs.uk/surveys or telephone the Patient Wheelchairs may be found on Level 2 in the multi storey car park. Relations Team to get a paper copy of the questionnaire sent to you. You can also post feedback into any of the suggestion About: The Royal Special requirements boxes around the hospital. If you have any special needs relating to a disability, or you require You can also give feedback on the Trust by the Berkshire Hospital language or communication support, please ring the telephone visiting NHS Choices website www.nhs.uk under number given in your appointment letter so that appropriate ‘Find and choose services’ or scan the QR code arrangements can be made. The Royal Berkshire NHS Foundation Trust using your smart phone QR Reader. is one of the largest general hospital trusts There is also an adult changing facility (Changing Places) on level 1 in the main entrance on Craven Road. in the country. If you would like this information in another Refreshment and retail facilities We provide acute medical and surgical services language or in large print or Braille, please The site has a number of cafés and shops, vending machines to Reading, Wokingham and West Berkshire and and a restaurant available to visitors and members of the public. contact the Patient Relations Team specialist services to a wider population across Please ask a member of staff or one of the welcomers for on 0118 322 8338 or email Berkshire and its borders. directions to these. [email protected].