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SPRING 2018 THE QUARTERLY NEWSLETTER OF HOPELINK

FROM SURVIVAL TO SUCCESS pg. 14

Who's Helping Hopelink? Page 4

2017 Annual Report Page 8

Volunteering at Hopelink Page 20 MAKING AN IMPACT A MESSAGE FROM THE CEO, LAUREN THOMAS

Last month, Access to a living wage remains an Hopelink essential component of the journey from released its 2017 crisis to stability and out of poverty. Last Community year, nearly 90 percent of four-person Impact Report; a households served by Hopelink had an comprehensive annual income of less than $30,000 – far look at need in our below the $75,000 required for a family service area, as of four to be economically self-sufficient well as some of the in King County. And over the past five steps Hopelink is years, the county’s unemployment rate has taking to address dropped dramatically, yet paradoxically, the CAPITAL CAMPAIGN UPDATE those issues. This year’s report is based poverty rate has grown, and on Hopelink’s recent Community Needs has increased. We’re in the home stretch! Since Hopelink administrative team with our Redmond Assessment, which looked at data and kicked off the Campaign for Lasting Change client services staff, and will provide trends affecting low-income families and Hopelink programs and services address in 2013, our generous community has expanded services to 5,000 low-income individuals in King County. According to the each of these areas, as well as other donated $18.4 million to support projects families and individuals in Redmond. needs assessment: immediate needs and long-term barriers that are already helping more people gain to stability and self-sufficiency. This issue stability and the tools to exit poverty. Transportation costs are the second largest of Reaching Out includes our annual expense for households in King County; report, which speaks to these issues and Our new Redmond equating to 19 percent of household summarizes the impact of these services income. Affordable, reliable transportation on the nearly 63,000 clients we served last Integrated Service can be the difference between keeping a year. It can be challenging, at times, to see job and becoming unemployed, getting to the breadth of the need juxtaposed against Center will open a doctor’s appointment and going without the reality of what any one organization can August 3 necessary care, and accessing food or other do, but we have good reason to take heart support services and becoming isolated. in our success, and our growth. In 2015, we opened the doors to a newly renovated and expanded emergency Food insecurity affects one in every seven In this issue, you will get to know Crystal shelter in Kenmore, which will help 1,000 people in state. Research King, a woman who lived in Hopelink families get back on their feet over the next shows that the cost of food for one person housing 15 years ago. After surviving a 50 years. In 2017, our new Shoreline service The Redmond service center will officially in King County is nearly $4,000 per year, yet pretty rough start in life, today she and her center at Ronald Commons replaced a open August 3, with an open house and 89 percent of Hopelink’s client households family are thriving. Stories such as Crystal’s smaller Shoreline facility, and is already an opportunity to tour the facility and learn have an annual income of $30,000 or less. give me hope; they are a reminder that lives serving more people in north King County. more about Hopelink services and our forever changed are so much more than vision of a community free of poverty. Housing costs continue to grow, and an numbers on a page. increasingly volatile rental market also is The latest project is the largest and most taking a toll. A 2012 Journal of Urban Affairs ambitious of the capital campaign; our new For more information on the Campaign study indicated that even a $100 increase in Redmond service center. When we open for Lasting Change please contact median rent corresponded to a 39 percent the doors to our new home in August, the Barbara Hagel, [email protected] increase in homelessness in rural/suburban Redmond center will reunite Hopelink’s or 425.897.3706. areas. Hopelink CEO

2 Donate online at hopelink.org 3 items from their annual trade show in February. These brand new items included mattress sets, furniture, kitchen items, cleaning supplies, TVs, bikes and toys.

Donations from this event will benefit not only the food program, but housing and case management, and toys will be stored to go out in this year's gift rooms.

Premera’s Customer & Digital Experience team held a canned food drive, dividing into teams to build such ambitious structures as a monstrous green “candroid.” The construction materials added up to 948 pounds of canned goods, which were donated to Hopelink’s Shoreline food bank.

Spearheaded by Communications Manager Beret Kline, T-Mobile collected four totes of gifts for Hopelink’s holiday toy and gift WHO'S HELPING HOPELINK rooms – about 2,500 toys for local kids! Genie’s food drive collected 8,432 pounds Redmond Firefighters Union Local 2829 services team has organized this popular of food; enough for 4,954 meals for collected $3,150, nearly 300 toys and 2,979 fundraiser; encouraging each hospital Hopelink clients! The drive was again led by pounds of food for Hopelink’s Redmond department to assemble themed gift Kevin Crowder and Craig Graves. center through their annual food, fund and baskets that are then raffled off. Sometimes, toy drive. Every year, Redmond firefighters the term “basket” is only a suggestion, and – accompanied by Santa Claus – drive this year, one of the themed baskets was their vintage fire truck through Redmond actually a ! The event is a labor of love neighborhoods; collecting food, toys and for Kashish Nagrani and Candy Troy, who donations to support the Redmond food again managed the process and set up each bank. basket in the hospital lobby every morning.

Kaiser Permanente in Bellevue’s annual holiday basket raffle event raised a The North West Company donated 4,849 spectacular $20,070 for Hopelink programs. pounds of food and filled our largest For the past years, Kaiser’s volunteer delivery truck to the brim with household

4 Donate online at hopelink.org 5 ’s 10th consecutive forest of giving trees produced thousands of toys, gifts and clothing, as well as matching gift contributions. And a special request for bicycles this year was a huge success; 19 bicycles were requested, and all wishes were fulfilled!

Southern Glazer’s Wine & Spirits donated 57 toys and 12 bicycles to Hopelink’s Bellevue center holiday gift room. As part of their holiday team building event, staff assembled the bicycles before delivering them to the center.

International School in Bellevue’s annual Snowflake Ball competitive food drive collected 1,434 pounds of food for the Bellevue food bank. Hopelink has been awarded a $3,500 MAY grant by Staples Foundation, the private 9 charitable arm of Staples, Inc., through a program called 2 Million & Change that allows Staples associates around the globe to direct donations in the total amount for Kids of about $2 million each year! Staples Foundation is making a difference in the Over the past seven years, GiveBIG Seattle has raised In February, Hopelink’s capital campaign Employment Program helping homeless received a $1,000,000 gift from the and low-income clients obtain and maintain more than $100 million for local nonprofit organizations, Elizabeth Ruth Wallace Living Trust. employment and helping Hopelink build including Hopelink. Shortly before she passed away in relationships with area hiring managers. December 2016, Wallace asked her heirs to share her estate with causes and The Seattle Foundation’s annual giving when compassion finds a voice through organizations that reflected her values, and event is the one day each year when philanthropy, when lives change. donations to Hopelink through a special Wallace’s niece Cheri Ryan, who serves GET YOUR BUSINESS GiveBIG 2018 will take place on as the fund’s trustee, said the family made online page will be matched by generous INVOLVED WITH HOPELINK Hopelink supporters, ensuring that your Wednesday, May 9, but you don’t need to a concerted effort to choose locally run wait that long to take action. organizations they knew would make the contribution will go even further. For sponsorship opportunities, please contact: best use of the money. Every year, Hopelink programs serve about On April 26, you can begin pledging your Liz Paruchuru gift to Hopelink, and your credit card won’t Bothell Police Department’s annual food 7,757 children; from food programs and 425.869.2440 housing, to school supplies and holiday gift be billed until May 9. drive collected $1,237 and 7,024 pounds of [email protected] food for Hopelink’s Kirkland food bank – the rooms. This year, GiveBIG donations will Make your pledge early, and help us set the most ever from this drive! For food and fund drives, please contact: support Hopelink kids; helping ensure they pace for the best GiveBIG year ever! Kirsten Brennecke have enough to eat during summer break, Intellectual Venture’s annual holiday 425.897.3710 and school supplies to help them succeed Visit Hopelink.org for details, and stay auction brought in more than $13,000 [email protected] in class. tuned for emailed updates. this year. GiveBIG is the day when a community comes together to make a difference, 6 Donate online at hopelink.org 7 HOPELINK'S IMPACT 216 GUESTS FARM FRESH FEAST IN YOUR COMMUNITY In August, more than 200 guests enjoyed 2017 fine wines, fresh produce and a once-in- a-lifetime summer feast prepared by local Again in 2017, Hopelink supporters came together in a remarkable way celebrity chef John Howie at Hopelink’s to make a difference in our community; enabling us to offer services 4th Annual Farm Fresh Feast at Columbia Winery. During the event, former client that provide stability to those in crisis, while helping others gain the Jacquie Lewis shared her inspiring story of tools and skills they need to exit poverty for good. In 2017, Hopelink how Hopelink has helped her family gain helped nearly 63,000 people. stability. The event raised $234,010.

3,766 INDIVIDUALS 1,788 GUESTS VOLUNTEERISM REACHING OUT LUNCHEON

In 2017, 3,766 volunteers donated 62,691 Nearly 1,800 people attended Hopelink’s hours helping Hopelink in a number of ways; 22nd annual Reaching Out Luncheon. Guests including working in our food banks, tutoring heard inspirational remarks from special adults, helping people navigate public guest speaker Dr. Jill Biden, as well as former transportation, gleaning farm-fresh produce Hopelink client Kristine Phillips. The event, at for our food banks and staffing Bellevue’s Meydenbauer Center, generated special events. $1.2 million for Hopelink programs. Presented by , the Company, T-Mobile and Elizabeth Ruth Wallace Living Trust 5,872 VISITS 1,090 REGISTERED END SUMMER HUNGER TURKEY TROT

A total of 5,872 food bank visits by families More than 1,090 registrants and sponsors with children provided healthy, nutritious gathered at Kirkland’s Marina Park in food for 2,121 kids through Hopelink’s End November for Hopelink’s 17th Annual Summer Hunger Campaign. This annual Turkey Trot 5K Family Fun Run & Walk. program supports families with children who The community raised $85,575 through qualify for their schools’ Free and Reduced- this event. Price Meal programs during the school year, but lose access to those regular meals and snacks during the summer months. Presented by Fred Meyer Presented by AT&T 8 Donate online at hopelink.org 9 THE IMPACT OF HELPING CHILDREN IN HOPELINK'S PROGRAMS OUR COMMUNITY

PROVIDING STABILITY TO THOSE IN CRISIS From helping kids get off to a great start in school and ensuring they have enough to FOOD ASSISTANCE HOUSING Nearly 2.1 million meals were A total of 545 clients were helped eat during the summer months, to providing toys and gifts during the holiday season, provided to Hopelink clients, with through Hopelink’s housing Hopelink programs served 7,757 children in our community last year. more than 13,700 people visiting programs. Hopelink’s food banks.

EMERGENCY FINANCIAL HELP ENERGY ASSISTANCE 2,246 STUDENTS More than 1,800 clients received More than 10,300 clients were helped Hopelink’s Kids Need School Supplies emergency financial assistance through Hopelink’s energy programs. with almost 1,200 getting help to This kept seniors, children and families drive provided 2,246 children with new avoid eviction. warm throughout the winter. school supplies.

PROVIDING SKILLS AND EDUCATION NEEDED TO EXIT POVERTY ADULT EDUCATION FAMILY DEVELOPMENT A total of 379 students enrolled in Hopelink helped 507 clients resulting Hopelink’s education programs. in 93 percent of families establishing or maintaining stable housing; 2,121 HAPPY SUMMERS 43 percent of adults obtaining or increasing employment; and 50 During the End Summer Hunger campaign, percent of families increasing income by at least 30 percent. Hopelink was able to provide 2,121 children with food throughout the summer. EMPLOYMENT SERVICES FINANCIAL CAPABILITIES More than 200 clients were served A total of 125 clients were helped through employment services. through this program, which provides The average wage of those exiting classes and coaching on budgeting, the program was $15.70. credit, bill paying, debt repayment, savings and financial recovery.

TRANSPORTATION 6,606 HOLIDAYS SAVED Hopelink provided 1,638,529 Non-Emergency Medicaid Transportation trips to help clients attend medical appointments in King and Snohomish counties. Hopelink’s Holiday Gift Rooms provided A total of 1,315,646 rides were provided through Hopelink’s DART transportation 6,606 children with gifts for the Holidays. throughout King County, getting clients to school, work and to other essential services. Hopelink’s travel programs provided travel training to more than 5,832 clients in King County. Groups included low-income clients, veterans, students and people with disabilities.

10 Donate online at hopelink.org 11 FINANCIAL HIGHLIGHTS OPERATING SUPPORT & REVENUE

OPERATING SUPPORT & REVENUE FEES AND GRANTS FROM $48,039,249 EARNED AND GOVERNMENT AGENCIES OTHER REVENUE UNITED WAY CONTRIBUTIONS AND GRANTS $5,682,622 $1,907,468 $174,393 IN-KIND CONTRIBUTIONS $5,876,450 EARNED AND OTHER REVENUE $1,907,468 UNITED WAY $174,393 FEES & GRANTS TOTAL OPERATING SUPPORT & REVENUE $61,680,182 FROM GOV. OTHER AGENCIES REVENUE OPERATING EXPENSES $48,039,249 PROGRAM SERVICES: TRANSPORTATION $43,241,491 COMMUNITY SERVICES $15,060,650 TOTAL PROGRAM SERVICES $58,302,141 IN-KIND CONTRIBUTIONS CONTRIBUTIONS AND GRANTS $5,876,450 $5,682,622 SUPPORTING SERVICES: MANAGEMENT AND GENERAL $3,370,009 OTHER REVENUE FUNDRAISING $1,833,396 RENTAL PROPERTY ACTIVITIES $206,282 TOTAL SUPPORTING SERVICES $5,409,687 OPERATING EXPENSES

TOTAL OPERATING EXPENSES $63,711,828 (INCLUDING DEPRECIATION OF $2,031,690) RENTAL PROPERTY ACTIVITIES $206,282 CHANGE IN NET ASSETS FROM $(2,031,646) MANAGEMENT OPERATIONS FUNDRAISING & GENERAL $3,370,009 COMMUNITY $1,833,396 CHANGE IN NET ASSETS FROM CAPITAL $6,767,421 SERVICES CAMPAIGN $15,060,650

CHANGE IN NET ASSETS $4,735,775 OTHER

NET ASSET BALANCES UNRESTRICTED $18,119,501 TRANSPORTATION $43,241,491 TEMPORARILY RESTRICTED $17,471,331 TOTAL NET ASSETS $35,590,832 OTHER EXPENSES

12 Donate online at hopelink.org 13 FROM SURVIVAL TO SUCCESS At 13, a friend of a friend from another school called her a few times, just to chat. Hopelink helps a He told her he knew where she lived. Then one night, he showed up at her house. young woman chart a He’s the one who assaulted her. Afraid her parents would blame her for what had new course happened, Crystal ran away from home.

When you’re only a few into your Although the boy would eventually stand Lee, Crystal and Alex life and being sexually assaulted at 13 isn’t trial in juvenile court for his actions, the worst thing that’s ever happened to Crystal’s return home set off a chain you, mere survival is a win. For Crystal of relocations between grandparents she could make it on her own. “I woke him up and I said, ‘you need to take King, survival was only the beginning. and parents. And when Crystal was 16, care of Lee …’ and I remember he threw a her mom incorrectly assumed that her She began sneaking out a window while table at me,” Crystal said. “I knew that if I just kept fighting, every daughter’s growing interest in boys meant her dad was at work, landed a job at a local day, that I would get there,” she said, “but she was sexually active and kicked her out gym, saved enough money to move out “By then, things had gotten really bad, and I Hopelink was the turning point to getting of the house. and found a roommate in the newspaper had started keeping a pair of scissors in the my life back.” listings at the local 7-11. She left without nightstand up in our bedroom. I ran upstairs telling her dad. Crystal’s journey from crisis to stability and out of poverty is also the journey from Crystal worked ; putting in time as a "Soon after his birth, survival to success. It was a tumultuous, fitness instructor, covering the front desk the abuse started; her twisting path that at times nearly killed her, and cleaning at night. She also enrolled in while also bringing new life – a son who academic classes. husband was overly is now 16 – and a supportive husband, thriving career and a real home of her own. And then she fell in love with one of her critical, constantly roommates, who was several years older. Crystal was born in a tiny Washington town By 17, Crystal was pregnant. The couple angry and sometimes to parents who lived in a log cabin they had married shortly before son Lee was born. violent. He struggled built; a simple home without running water or electricity. Her mom and dad paid for her Soon after his birth, the abuse started; her to hold down a job, birth with two horses. A year later, a sister husband was overly critical, constantly arrived. angry and sometimes violent. He struggled leaving Crystal to work to hold down a job, leaving Crystal to work The innocence didn’t last. Her parents split around-the-clock. around-the-clock." up when Crystal was 3. A few years later, both girls were molested by an 18-year-old Eventually, she sent her daughter to live One night, Crystal came home to find her to get the scissors, and I thought, ‘he can’t babysitter, who was later arrested. When with her biological father in . Her husband asleep on the couch and their son hurt me again; I’m going to kill him.’ her mom remarried, the family moved to dad started locking Crystal in the house sitting alone nearby, in a room Lee had “He held me down and was hitting me … Seattle; leaving behind their school and from the outside while he was at work, and littered with baby wipes. and Lee at the time was so little; I don’t friends and the predictability of small while she knew he was trying to protect town life. her, the isolation ignited a desire to prove

14 Donate online at hopelink.org 15 think he could walk yet, but he climbed off in place, but she agreed, and arranged a the bed and crawled over, and he sat on my visit through an intermediary. face, because he didn’t want him to hit me anymore.” They didn’t go to the zoo. Instead, her husband and young son disappeared for Barely 18, Crystal had reached her breaking three days. point. “I was so afraid I’d never see him again,” “I called the police and they recommended Crystal said. “I remember being in the a protection order, but I knew that a piece shelter and all I had was Lee’s blanket, and I of paper wasn’t going to stop him,” she would smell it all the time because I missed said. him so much. It was the most horrible three days of my life.” “I thought, ‘I just have to get out of here.’” Her husband had taken Lee back to She packed bedding and some clothes into California. When they were found, Crystal their barely running car and drove back to was granted full custody of her son. “Having the guidance and support from helped her regain her trust. Washington state. They stayed briefly with Hopelink staff … that was definitely the her mom and stepdad – until they again After several months in the shelter, Crystal turning point,” she said. “We would talk At 16, her son Lee has grown into a young kicked her out. “Tough love,” they said. and Lee moved into Hopelink housing in about financial issues, and goals, and how man she describes as “humble, sweet, kind Bellevue. That’s when things started to to write a resume and how to interview. and loving. And he’s a genius, although I Crystal was still a teenager. And she was change dramatically for the young family. may be biased,” she laughed. homeless, the mom of a toddler and And I remember being really nervous without a job or a high school diploma. “It was exciting,” Crystal said. “I’m not a before they would come and talk to me, “He decided in kindergarten that he wanted religious person, but I thought, ‘there must because I knew I would need to talk about to be an aerospace engineer when he grew Desperate, Crystal called emergency be a miracle happening, my accomplishments. up, and he has never lost sight of that goal,” because I’m going into “But that kept me going also, because I Crystal said. this clean environment would make a note every day, ‘OK what’s where there are moms Lee is a big part of the reason why Crystal one thing I can share with her that I’ve fought so hard to rebuild her life. and other kids, and the done’ … and it’s funny because I still do people are so nice.’ that to this day, at work. I feel like I learned “I wanted to be a good role model for my “For the first time, I felt those skills from Hopelink.” son,” she said. “I didn’t want him to see safe. It was nice to be the statistics of what happens to so many After about a year in Hopelink housing, women who go through what I did.” part of a community Crystal had saved enough from working at where people had a coffee shop to move into a one-bedroom Especially those in crisis for whom Hopelink gone through similar apartment nearby. isn’t an option. situations; and to have no judgment, which was “I was making it, in my mind,” Crystal said. “Hopelink changed everything,” she said. key for me. I felt like I “Lee had the bedroom and I slept on a futon “It was like finding all of the foundational could finally live again. I in the living room, because that’s all I could pillars I needed to pick my life up and move was happy, and I could afford.” it forward. I don’t think I could have done be myself.” that without Hopelink. Over time, Crystal started landing better shelters. That’s when she found Hopelink. Paying rent is required in and better jobs; working in accounting and “I’m sure of it.” After a week in a , Crystal and Lee Hopelink’s transitional housing, and Crystal then human resources, eventually joining moved into Hopelink’s Kenmore shelter. remembers her case manager encouraging Microsoft and then . Midway in her throughout the process of securing an her career path, she earned her GED, and is Meanwhile, Crystal and her husband were income; explaining the support services now putting herself through college. going through a divorce and a custody that were available – including daycare for battle, and he asked if he could take Lee to her son – so Crystal could get a job and In 2013, Crystal met her now-husband Alex; You can read more Hopelink success the zoo. Crystal’s protection order was still know Lee would be safe. a supportive and quietly confident man who stories at hopelink.org/success-stories

16 Donate online at hopelink.org 17 END SUMMER HUNGER Hopelink's Campaign to End Summer Hunger

In 2017, Hopelink’s End Summer Hunger Why it matters How you can help campaign served 2,121 children in 1,088 homes. For working parents – especially those One unique part of the program is kids helping struggling to make ends meet – the summer kids through classroom coin drives. Students months bring tough choices. Children home learn they can make a difference when their For more than 15,000 children in north and from school means daycare costs. If parents spare change is added together; helping east King County, summer vacation means stay home with their kids, they lose the people in their community and those in their Free and Reduced-Price Lunch something other than a chance to spend the income needed to buy food and pay the rent. own school. Equally important is business day outside playing with friends: it means no Program in Hopelink’s Service Area Hopelink’s End Summer Hunger campaign support, as local companies raise money and longer knowing for sure when you will eat # of students enrolled in the aims to eliminate the uncertainty many collect food to help hundreds of families. To again. school district’s Free and parents face in the summer – while ensuring donate, go to hopelink.org and click on the School District Reduced-Price Lunch Program their growing kids have access to healthy, DONATE link. End Summer Hunger – running through nutritious food. August – is Hopelink’s annual grassroots Bellevue 3,605 campaign aimed at ensuring that local Issaquah 1658 3,300 kids in low-income families have enough Mercer Island 129 For more detailed information about how to host a food or fund drive at a school, church, to eat while they’re on summer break. The Northshore 3,063 business or through another community activity, contact Kirsten Brennecke at 425.897.3710 or annual campaign stocks the agency’s five Riverview 461 [email protected], or visit our website and download the End Summer Hunger Food food banks for the high-demand summer Shoreline 2,466 and Fund Drive kit. months when kids are not in school and the Skykomish 40 subsidized school programs are not available. Snoqualmie 698 Total 15,420

18 Donate online at hopelink.org 19 VOLUNTEERING AT HOPELINK

In October 1971, when the organization that would later become Hopelink was just a few months old, the doors of the Northshore Multiservice Center were kept open by one staff member … and about 24 volunteers.

Volunteers continue to play a key role at Hopelink, with more than 4,000 donating their time each year to help people in need throughout our community. In fact, Hopelink volunteers outnumber paid staff 14-1! THE IMPORTANCE From helping out in one of our five food banks to tutoring adult students, there are many ways to join the Hopelink volunteer OF TRANSPORTATION team. Mobility Management Safe and reliable transportation can be the Through a contract with , Food program • Providing one-on-one transportation difference between keeping a job and becoming Hopelink also provides public transit to the general unemployed, getting to a doctor’s appointment and public. DART buses operate on a fixed schedule, assistance in community centers, libraries, • Picking up donated food from going without necessary care, and accessing food but one that has more flexibility than regular Metro events and gathering places. grocery stores. and other support services and becoming isolated. transit, with smaller buses connecting major bus • Guiding excursions on public transit for routes. In 2017, Hopelink operated 20 routes • Helping out in a food bank (checking in groups unfamiliar with the transportation The cost of living in a can add for DART buses. The buses traveled a total of clients, receiving donations, stocking to the transportation challenges facing lower- system. 1,315,646 miles and provided 964,592 rides. shelves). income workers, who may need to travel even Special events further for work, to medical facilities or to places For many King County residents, access to public • Delivering food to homebound clients. where they can access support services. For many, transportation can be a daunting prospect. This • Working with Hopelink Harvest (gleaning • Help with all aspects Hopelink’s key affordable and reliable transportation is critical for is especially the case for vulnerable populations; in fields, tending vegetable gardens, fundraising events, such as our Reaching getting to the grocery store and carrying groceries including people with disabilities, older adults, cooking demonstrations at centers). Out Luncheon, Holiday Gift Rooms or back home or traveling with medical equipment. veterans, low-income individuals and those with Turkey Trot 5K. Seniors and those with disabilities may require limited English proficiency. Adult education (English for Work and additional support. Other potential users of public GED preparation) transportation find the complexity of the system Hopelink’s mobility management team provides difficult to navigate without assistance. education and resources through various travel • Tutoring, mock interviews and START VOLUNTEERING training programs throughout King County. administrative assistance for staff WITH HOPELINK Hopelink addresses transportation needs Programs provide information about travel options, throughout King and Snohomish counties trip plans, one-on-one transportation assistance Front desk support with three programs: Non-Emergency Medical and training to partners who work with clients. To learn about our volunteer Transportation (Medicaid), DART and Mobility In 2017, Hopelink provided mobility assistance • Answering phones, greeting walk-in opportunities, please email Management. to 5,832 clients. The mobility management team guests, typing and computer data entry. [email protected] or call also led transportation coalitions to coordinate the Volunteer Program Coordinator Although the number of people who have access and improve transportation options for vulnerable Housing at 425.869.6066. to health care services has increased in recent populations. The coalitions coordinate with more years, accessing facilities to receive treatment can than 100 organizations and agencies to advance the • Providing childcare during community still be a challenge. In 2017, Hopelink provided work of special needs transportation. meetings. non-emergency medical transportation to 43,960 • Delivering and assembling furniture. clients, including more than 25,000 trips for cancer care, nearly 170,000 for dialysis and almost 3,000 trips for people with disabilities.

20 Donate online at hopelink.org 21 2017 GOVERNMENT The Business Alliance FUNDING SOURCES We would like to take this opportunity to thank our featured business and corporate partners who have recently given $1,000 or more. Every effort has been made to list your name correctly, but if you find an error, please contact Liz Paruchuru at 425.869.2440. We are equally grateful to the many businesses not listed that have also generously supported Federal Government Hopelink through cash and/or in-kind donations. State of Washington King County Presenting Partners Silver Partners Supporting Partners ($50,000+) ($5,000+) ($1,000+) Local Governments: City of Bellevue City of Redmond AvalonBay Communities Allegro Pediatrics Adobe Systems Columbia Bank Axelerate USA Federal Credit Union City of Bothell City of Sammamish Wholesale BECU Architectural Werks City of Issaquah City of Shoreline Microsoft Cash & Carry Bonaventure Senior Living EMS Management Carillon Properties City of Kenmore City of Snoqualmie Premera Blue Cross Evergreen Sun Enterprises Central Market City of Kirkland City of Tukwila EvergreenHealth Continental Mills United Way Intellectual Ventures Cypress Semiconductor Metropolitan Market Del's Truck Rentals Michael's Toyota Diagnostic Consulting Network CORPORATE AND PRIVATE FOUNDATION SUPPORTERS Platinum Partners of America Investment Development Corporation RET Physical Therapy Group Isarn Thai Soul Kitchen ($20,000+) Rowley Properties iWorkWise The TJX Foundation, Inc. $100,000+ $10,000+ Sprague Israel Giles King County Council Aven Foundation Cooper-MacGrath Foundation U.S. Bank Foundation Amazon Sweeney Conrad King County Housing Authority Employees Community Fund of Boeing Crane Fund for Widows and Children AT&T Symetra Financial Lake Washington Physical Therapy Joshua Green Foundation Harvest Foundation Farmers New World Life Insurance Terra Associates MFS Properties The Norcliffe Foundation Paul M. Anderson Foundation Fred Meyer $2,500+ Town & Country Markets MOD Pizza United Way of King County RealNetworks Foundation Lakeside Industries Charis Fund USI Kibble & Prentice MTI Physical Therapy The Foster Foundation Moccasin Lake Foundation National Research Corporation The Thacher Family Philanthropy Fund Sterling Realty Organization $50,000+ MUFG Union Bank Foundation Muslim Community Resource Center Foundation The Boeing Company Bronze Partners Charitable Foundation Tulalip Tribes Charitable Contributions New Tradition Crafts T-Mobile Medina Foundation Staples Foundation ($2,500+) Paramount Dental Center Trifilm Microsoft Foundation Philadelphia Insurance Companies PACCAR Foundation $5,000+ Abbott Construction PhRMA Foundation Eastside Community Aid Gold Partners Accents et cetera Gift Baskets Pinewood Village Limited Partnership Fred & Gretel Biel Charitable Trust, Bank $1,000+ ($10,000+) Bank of America Rotary First Harvest $20,000+ of America, N.A., Trustee Anonymous Cashman Consulting Management Sammamish Montessori School D.V. & Ida McEachern Charitable Trust Glaser Foundation Ernest R. and Davis Wright Tremaine Falco Sult & Company Simplicity Consulting Insurance Fund Horizons Foundation Audrey M. Turner Foundation Expeditors First Tech Federal Credit Union The Kroger Company Foundation The Stocker Foundation Jones Family Foundation Matson Foundation FedEx Foster Pepper The Transpo Group Wockner Foundation KeyBank Foundation The Eureka Foundation, Inc. HomeStreet Bank Genie Industries Universal Avionics Kirkland Firefighters The Gibson Family Foundation JPMorgan Chase Healthcare Management Administrators Washington Federal Benevolent Association The Rotary Club of Sammamish Macerich Management Company Lane Powell WB Games Lake Forest Park Rotary The Summit Family, a Washington Nordstrom OAC Services Wells Fargo Charitable Foundation Foundation Energy Pasayten Integrated Technologies Lucky Seven Foundation The Swinerton Foundation Seattle Children's Hospital Swedish Medical Center Whole Foods Charity Fund Windermere Foundation Volair Third Place Design Praise for Today Foundation Waste Management Trutina Financial Foundation Velocity Partners The Charles Maxfield Parrish & Gloria F. Windermere East Parrish Foundation Zetron The Grainger Foundation The Lookout Foundation The Robert W. and Susan T. Brown Family Foundation 22 Donate online at hopelink.org 23 Newport Presbyterian Church Doug and Patti Byers Ed and Jan Hartstein Richard Smith and Peggy and Rick Ostrander Sonya and Thomas Campion Randi Hedin and Andrew Gardner Frankie Anderson Anne Otten and James Adcock Deborah and Ian Carmichael Magnus and Heather Hedlund Thomas Staggs and Kay Eder-Staggs Ron and Paula Pessner Michael and Susan Carr Nancy Heen Loren and Carol Steinhauer Diego Piacentini and Neil Charney Randal Henne Monica Nicoli Patty Stonesifer and Heinke Clark Andy and Jennifer Herron Michael Kinsley David and Lindsay Price Elaine Coles Mary Holm and Arthur Baldwin Aggie and Chick Sweeney Raymond and Colleen Rasmussen Thank you for your support Edward and Amy Conti Michael Hopcroft and Starr Niego Mark L. Sweeney Rush and Susan Riese Bobbie Conti and Jeff Hayford Chan Im Tom Tanaka and Shannon Skinner Kya Sainsbury-Carter Barbara and Donald Coyner Richard and Jeanne Johnson Jeannette Taylor Schultz Family Foundation Jennifer Davies and The Kasin Family Foundation Arnold and Sheila Tew Brooks Hoffecker Mark and Janis Orrico David Edery and Eve Crevoshay Ed and Christy Scripps Paul Backstrom Ron and Clare King Trinity Presbyterian Church David and Sue Holt Kristie and Patrick Putnam John Eldridge and Sowoon Pyo Robert and Sandra Seidensticker Robert Devine and Keith and Julie Kruger Karen Edgerton James Warren Dennis and Barbara Knapp Mike and Margaret Reese Larry Engel and Kate Battuello Elizabeth Shipman and Ann and Case Kuehn Michael Allen James and Camelia Dobrick David and Romayne Watt Lily Pointe Family Foundation Valerie Robinson Don and Dori Ferrel Margaret and Antonio Laliberte Janet and James Sinegal David and Kristen Dorwin Diane and Gary West David and Sherri Nichols Jack and Susan Ryder James and Amanda Franck John and Cynthia Larson Neil S. D. Smith Kyle and Dayna Ducey Carolyn and Art Whittlesey Ben and Nancy Remak Joe and Judy Sambataro Ulrich and Ethel Ganz Doug Laundry and Eva Fekete Roger and April Smith The Dunkle Family Frederick Wiesinger Edward Weber Jim and Bet Schuler Jo Bonnie and David Gartenberg Susan and Peter Lee John and Sherry Stilin Todd and Stacy Dunlap Leslie Zavisca Anonymous (1) Dianne and Patrick Schultheis Carlene Gaudette David and Melinda Littrell Paul Stredwick and Tina Dixon Loren Dunn and Erin Sheridan Anonymous (13) Klaus and Marion Schutz Lynn and Bruce Gibson David and Charlotte Lomet Steve and DeYonne Tegman Jonathan and Karen Edwards Hopelink’s CEO Circle recognizes $10,000+ Jennifer and Jonathon Schwegler Andy and Lori Glass Loomis Foundation Jeff and Lynette Shirk Ken and Mavis Goetsch Lauren and Lance Thomas David Fandel and a group of philanthropic The Anderson Foundation Heather Sherman individuals and families who lead Michael and Suzanne Sievert David and Cathy Habib Christopher Thrasher and Stephen and Rita Anderson Karina O'Malley Niels and Denise Ferguson the way in supporting Hopelink William and Maria Skilton Roger and Joan Harbin Boeschoten Foundation Lance and Deborah Vander Hoek Brian Fielder programs and services through Hugh and Cheryl Ann Stewart Alice and York Harris their generous financial gifts. Doug Burger Suresh Venkateswaran and First Lutheran Church of Peter and Carol Stewart Daniel and Pamela Hay CEO Circle members contributed Timothy Burner and Charanya Nagarajan Richmond Beach Suskin Charitable Foundation Elizabeth J. Hebert $10,000 or more in past year, Camille Gearhart Tom Burns and First Presbyterian Church demonstrating their commitment James and Deanna Claypool Andrew Walter and Michael Howe and Julia Walters-Burns of Bellevue to helping build a community free Blair and Laura Dillaway Caryn Landau-Walter Kristen Gillisse Howe Wenaweser Foundation Gina and Michael Fisette of poverty. Oris and Sylvia Dunham Robert and Ruth Wright Barbara Howell Kelly and Brant Weyer Amy Flowers Dunietz Minsk Family Foundation Anonymous (2) Tami Hurwitz David Whiteford Helen and Oliver Foehr If you’d like more information Mark and Sally Esser Stephen and Kristine Isaacson Catherine Wissink Lisa Forrest and on how to be a part of the CEO F. Danz Foundation $5,000+ Therese Jardine Anonymous (14) Michael Duckham Circle, please contact Megan Orlay Johnson and Michael Fortin Whitman at 425-897-3709 or Richard and Susan Fade William W Adams and Debra S Adams Shirley Kronheim Michele Freed [email protected]. Christopher and $2,500+ Nancy McCormick Michelle Fernandez Andrew and Caroline Adamyk William Jones and Aly Gardner-Shelby Maria Jones Staaf John and Ona Archer Andy and Jill McGovern Jennifer Filipovich and Meghan and Pat Altimore Bill and Carol Garing This publication of our leadership $50,000+ Dorrise Kalbfleisch and The Baarstad Family Mary and Christopher Meek donors recognizes recent gifts Brad Shuber Russell and Rhonda Garrison Annie and Edward Averett Martha Purrier Mercer Island from individuals whose cash The Biella Foundation Kathe and Gregory Fowler Maryam and Reza Baghai Cynthia Bartok and Jonathan Len Kawell and Mary Ellen Heinen Amy and Scott Goble Presbyterian Church contributions totaled more than Michael and Meredith Dodd Stan and Cindy Freimuth Olson Don and Maxine Barnard $2,500. Every effort has been Shar and Chuck Kegley Jorge and Rosario Gonzalez Beth Mickelson Elizabeth Ruth Wallace Craig Fujisaki and Beth Kopyar Julie and Jamey Battermann Lisa Barnes and Steve Hochhaus made to correctly list contributors. Living Trust Dena and Michael Kernish Mark and Linda Greenlaw Paul Ming If we have your name wrong, Holy Spirit Lutheran Church Danny and Leslie Bean Dawn and David Beauparlant Deborah Girdler and David Cutler Michael and Kate Lipe Gregory Griffis Laurie and Greg Nelson or you want to make a change, Katherine and Ryan Kearny Randy and Stefanie Beighle Irene Bernard please contact Josalyn Ford at Linda B. Glenicki Joseph and Mary Beth Long Jeffrey and Lucia Hagander Mark and Julie Nelson Suzi and Mark Kuenster Lynn and Jim Briody 425.952.3042. Judy Jesiolowski and Terence and Ann Lukens M. Emmett Omar Bradley and Susan Lehrer Kevin and Teresa Brown David Thompson Drew and Kari Magill Jake Oshins We are equally grateful to the Matthew and Barbara Lepage Tonia and Matthew Brown many individuals, businesses and Leslie and Sean Kelley Marilyn Mason-Plunkett and Brett Palmiero organizations not listed who have Leo and Kathy Notenboom Carol Lewis and Andrew Pearson Fred and Joan Burnstead Dr. Richard Plunkett Diane Paukstis also given cash and/or in-kind Joseph and Cathy Jo Linn Ben and Elizabeth Canning Vince and Jacqui Orgovan Robert May and John and Anya Phillips contributions to Hopelink over the Deborah Lo and Malcolm Pearson John and Mary Pat Osterhaus Alan and Janan Carter Rosemary O'Connell Barbee Tucker-Pigott past year. Shawn Magraw Anonymous (5) Emilie and Grant Castle Mary Kay McCaw Emilie and Raghvinder Purhar Jeff Mash Anthony and Barbara Catania Jim McCutchan Kathy and Tracey Ramirez Barry and Nancy Mattaini $25,000+ Dan Chandler and Marla Mellies and Peter Delaney David Reinhold and Lisa Von Biela Lyn McCoy and Rick Szeliski Lisa Wickstrom Chandler David and Tina Messner Alice Lawrence Foundation Cathy and Mike Roeter Mette and David Naness Edward and Melina Cimler Vince Mitchell Walter and Melinda Andrews Richard Saada Michael Nesteroff and Geoff and Natalie Crump William and Judith Moritz Roger and Christine Sanborn Ward and Judy Bushnell Kimm Viebrock Geoff and Shawna Deane Larry and Kimberly Morris Randy Schweickart and David and Patricia Giuliani Sally A. Nordstrom Arden and Rebecca Blackledge John and Jessica Halpern Lori Dennis Dwayne and Denise Need Michelle Heng Michael and Mary Kay Hallman Carol and Gregory Olsby Sally Sue Bouillon Jeff and Carol Harrang Mary Beth Dols Michael and Elisha Nelson Randall and Kimberly Scott David Hargrove Terri Olson Miller and Tom Miller Willard Bratten Kevin and Ann Harrang Emer Dooley and Robert Short Donald and Karen Neustadt Alison and Barry Shaw 24 Donate online at hopelink.org 25 Hopelink’s mission is to promote NEED HELP? self-sufficiency for all members of our community; FOOD HOUSING ENERGY we help people make lasting change. ASSISTANCE ASSISTANCE Contact your nearest center 2-1-1 425.658.2592

EMERGENCY TRANSPORTATION EMPLOYMENT FINANCIAL HELP SERVICES CREDITS BOARD OF DIRECTORS Contact your Reaching Out is a publication Jennifer Filipovich Claudia Balducci Andrew Magill nearest center 425.943.6789 425.250.3030 of Hopelink. All Rights Reserved. Board Chair Angela Birney Jesse Navarro Larry C. Martin EDITOR: Darrell Bulmer Board Vice-chair Racheal Chhong Hortensia Nunez CONTRIBUTORS: Lauren Thomas Tiffani Hockett Geoff Deane Jack Ryder ADULT FINANCIAL FAMILY EDUCATION CAPABILITIES DEVELOPMENT and Kris Betker Board Secretary Tana Senn CLIENT PHOTOS: Peter Vandenbelt Terry Lukens Blair Dillaway Nickhath Sheriff English for Work: 425.250.3007 Board Treasurer 425.250.3003 425.883.4755 Cindy Dodge Kate Stone GED Classes: 425.457.9685 Barbara El Naby Penny Sweet Paul Graves HOPELINK CENTERS

The printing of this newsletter has a post-consumer recycled percentage of at least 30 percent. BELLEVUE CENTER KIRKLAND/NORTHSHORE CENTER 14 Trees preserved for the future 434 pounds of solid waste not generated 14812 Main St. 11011 120 th Avenue NE Bellevue, WA 98007 Kirkland, WA 98033 1 pound of water pollutants not created 1,194 pounds of net greenhouse gases prevented 425.943.7555 425.889.7880 6,479 gallons of water saved 7,000,000 BTUs saved REDMOND CENTER SHORELINE CENTER 16725 Cleveland Street 17837 Aurora Avenue N Join Hopelink's Redmond, WA 98052 Shoreline, WA 98133 social network today. 425.882.0241 206.440.7300 NEW REDMOND CENTER (OPENS AUG. 3) SNO-VALLEY CENTER 8990 154th Ave NE 31957 E Commercial St. Redmond, WA 98052 , WA 98014 425.882.0241 425.333.4163

Hopelink takes all reasonable steps to ensure the information in Reaching Out is current and accurate and does not assume any legal liability or responsibility for content. PLEASE VISIT HOPELINK.ORG FOR FULL DONATE ONLINE AT HOPELINK.ORG CENTER HOURS AND LIST OF SERVICES AT EACH LOCATION.

26 27 P.O. Box 3577, Redmond WA 98073-3577

For more than 47 years, your support has helped Hopelink expand its critical social services to at-risk families and individuals in our region. Our approach – providing stability and the skills needed to exit poverty – continues to move tens of thousands of people from vulnerability and crisis toward independence.