US BBB 2013 Statistics Sorted by Industry
US BBB 2013 Statistics Sorted by Industry Rank by Industry Classification Inquiries Rank by Inquiries Complaints Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue % Complaints Totals 123,188,182 885,845 689,601 78% 172,802 20% 23,442 2.65% Abrasives 3,573 1,971 7 2,480 2 29% 5 71% 0 0.00% Absorbents 273 3,895 0 3,965 0 0% 0 0% 0 0.00% Abstracters 2,291 2,320 8 2,400 0 0% 4 50% 4 50.00% Access Control Systems 700 3,271 4 2,821 2 50% 1 25% 1 25.00% Accident Reconstruction Service 1,903 2,472 5 2,696 3 60% 2 40% 0 0.00% Accordions 310 3,819 1 3,547 1 100% 0 0% 0 0.00% Accountants 93,768 237 165 611 97 59% 67 41% 1 0.61% Accountants - Certified Public 248,689 86 207 514 145 70% 59 29% 3 1.45% Accounting - Forensic 2,341 2,305 3 2,998 0 0% 3 100% 0 0.00% Accounting & Bookkeeping Machines 1,735 2,542 4 2,821 3 75% 1 25% 0 0.00% Accounting Services 40,233 496 109 788 69 63% 33 30% 7 6.42% Accumulators 2,148 2,372 15 1,962 7 47% 8 53% 0 0.00% Acid Proof Equipment & Materials 91 4,412 0 3,965 0 0% 0 0% 0 0.00% Acids 279 3,875 1 3,547 1 100% 0 0% 0 0.00% Acoustical Ceiling Removal 307 3,825 1 3,547 0 0% 1 100% 0 0.00% Acoustical Consultants 3,235 2,061 2 3,218 1 50% 1 50% 0 0.00% Acoustical Materials 1,584 2,624 0 3,965 0 0% 0 0% 0 0.00% Acting & Voice Over Training 645 3,327 1 3,547 1 100% 0 0% 0 0.00% Actuaries 659 3,313 0 3,965 0 0% 0 0% 0 0.00% Acupressure 386 3,679 2 3,218 0 0% 0 0% 2 100.00% Acupuncturists 12,337 1,097 14 1,995 11 79% 3 21% 0 0.00% Ad Word Sponsorship 16 4,848 0 3,965 0 0% 0 0% 0 0.00% Addressing Machines & Supplies
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