Party & Event Toolkit

Party & Event Toolkit 211 PEACH WAY COLUMBIA, MO 65203 573.474.7881 • A1PARTYFUN.COM [email protected] A1PARTYFUN.COM • [email protected] 1 Table of Contents ABOUT A-1 RENTALS 3 KNOWING YOUR WAY AROUND THE RENTAL CONTRACT 4 IN HOUSE OPERATION 5 WHAT I WISH I KNEW 5 NOTES FROM A PROFESH 7 TESTIMONIALS 8 DELIVERY & COST 9 DELIVERY RADIUS 11 SETUP FEES 12 LINEN RENTAL 13 LINEN SIZING CHART 17 LINEN PRICING CHART 18 DECOR IDEAS 19 COLOR HARMONY 20 HOW TO SET A TABLE 22 TENT RENTAL 24 HAVE THE COMFIEST TENT 32 TENT LAYOUTS 33 ARCH & COLUMN, CENTERPIECES, CANDELABRA 38 AUDIO VISUAL, STAGE & FLOORING, PHOTOBOOTH 47 BEVERAGE SERVICE, DISH & FLATWARE, FOOD PREP & SERVICE, 61 GLASSWARE CHAIR COVERS & SASH, PIPE & DRAPE, TABLES & CHAIRS 85 CHAIR TIE CHART 93 TABLE SIZING CHART 94 GENERATORS & HEATERS 95 INFLATABLES & CONCESSIONS 99 We do more than just take our valued customers’ reservations,“ we listen to their vision and make it a reality. We give our customers knowledgeable advice, a quality product, and a meaningful relationship. “2 211 PEACH WAY, COLUMBIA, MO 65203 • 573.474.7881 About A-1 Rentals 1977 A-1 Tool and Equipment in Fulton, MO was established and is still operating and growing today. 1995 A-1 Tool and Equipment in Columbia, MO was established. 2004 A-1 Party and Event Rental (then known as Party Perfect) was established. 2011 A-1 Party and Event Rental has been at its current location since August 2011. DARRICK FARR BRIAN GILLIG ELIZABETH HENSLEY GENERAL MANAGER WAREHOUSE DIRECTOR OF SALES & OPERATIONS MANAGER LINEN PRODUCTION JOEL LONG JAMIE OLIVER AUSTIN STEEN PRODUCTION PRODUCTION DIRECTOR OF GENERAL SPECIALIST SPECIALIST PRODUCTION A1PARTYFUN.COM • [email protected] 3 Knowing Your Way Around the Rental Contract Rental Process In order to reserve the order, you must pay 25% to hold and guarantee the reservation. Your order needs to be paid in full two weeks prior to pick-up or delivery. This can be done with cash, check or credit card. The down payment of 25% and the amount goes toward your balance. At the time of paying for the reservation in full, we take 10% or $25.00 (whatev- er is greater) security deposit. This deposit must be done on a credit card. It is fully refundable as long as items are returned and no damage has been done. Cancellation There is a 25% cancellation fee of the total order if reservation is cancelled more than 2 weeks prior. There is a 100% cancellation fee if the reservation is cancelled within 2 weeks of the reservation date. If a reservation is cancelled but rescheduled, there are no fees incurred. Howev- er, the same items may not be available, but we will do our best to find suitable substitutes. There is no penalty if a reservation is cancelled due to extreme weather. i.e.: tor- nado, ice storm, blizzard. What is the Damage waiver? The damage waiver covers you if some kind of act of God damages or destroys the items while in your possession. You can decline the fee. Just know that if you do, you are fully responsible for any damages done to the items while they are in your care. The damage waiver never covers you if you deliberately damage the items. i.e. you or guest set something on fire or vandalize and deface something. What is a Handling fee? If you opt for delivery, you will also be charged a handling fee. Our delivery fee is a flat fee based on location, whether you have 1 item or 100. The handling fee takes into consideration the items, the load and unload time, and a charge is made accordingly. 4 211 PEACH WAY, COLUMBIA, MO 65203 • 573.474.7881 In House Operation We take pride in our in house operations at A-1 Rental. Linens Our facility includes three industrial sized washing machines, two industrial dry- ers, and two presses. To our knowledge we have the largest press in town. This enables us to prep all our linen production in house. After cleaning and pressing we package and bag our linens to keep them clean until they go out on rental. Dishes We have a restaurant grade dishwasher to handle all our silverware, China, glassware, and more. This machine keeps everything sparkly and spot free. Just like the linens, we bag or package everything to keep it clean for the next rental. Misc. A-1 spends the winter months meticulously maintaining their rental items, prepar- ing for the warmer months and event season. This includes but is not limited to scrubbing all the tents, washing chairs, shining the silver, and touching up paint. At A-1 we feel these processes make us stand-out. We maintain a quality control that couldn’t be accomplished if we outsourced these jobs. What makes A-1 stand out more than anything is the strong family like atmosphere amongst the employees and their dedication and love for the job! What I Wish I Knew After-hours fees $150.00 If we have to deliver, pick-up, or set up at a time not within our normal business hours, you will get charged this fee. If the job takes more than one employee, this fee will apply to each staff member needed. Reason being we do not have people staffed during these times, and there is a cost attached to this exception. Site-checks We are more than happy to do a site check. In fact we prefer it. We do charge a delivery fee for a site check but waive the fee if a reservation is made. Some jobs that are made easier by site checks are, but are not limited to, tents, pipe and drape, and lighting. A1PARTYFUN.COM • [email protected] 5 Free set-ups Did I say free? Some services include free setup if you pay for delivery and pick- up. These services include chair cover set-up, pipe and drape set up. Our tents include free delivery along with your other items on your contract as long as you are within Columbia, MO city limits. (This excludes the OTC style of tent). Borrowing Do you have a reservation and want to see the rental in the event space? You can borrow an item for a reasonable amount of time at no charge as long as the item is available during the borrowing time period. Received damaged, dirty, or broken rentals If you receive damaged items, contact us immediately. We will do everything in our power to get you what you need replaced or fixed in time for your event. If you call us after hours, leave a voicemail and someone will get in touch with you as soon as possible. We pride ourselves in customer service. If we are unable to replace damaged rental items, you will not be charged for that item(s). Cleaning your rentals All rentals must be returned clean and in the same condition you received them. You’re subject to a cleaning charge if items are returned dirty. This doesn’t change our awesome in house quality control systems. All items are still cleaned or sanitized on return. There is one exception to our cleaning policy. Linens can be returned dirty. From BBQ sauce to red wine, we can remove any nasty stain. Any linen returned with wax, mold, rips, tears, or burns will be considered ruined and you will be charged accordingly. Mold? When linens are moist or have food remnants on them, they can mold quick- ly when they are exposed to Missouri’s humid or hot weather. This can happen even faster when dirty linens are in a closed vehicle or space for an extended period. What is a 1 day rental? Pick up during business hours and return the next business day during business hours. What is a 3 day rental? Pick up during business hours and return 3 business days later during business hours. Sunday’s or major holidays never count as a business day. 6 211 PEACH WAY, COLUMBIA, MO 65203 • 573.474.7881 Notes from a Profesh I find when we are planning with clients many times they come to us considering buying vs. renting event and wedding items - like center- piece decor, tableware and linens. Typically they turn to buying, thinking we don’t have what they want locally or buying will save them money. As we talk through this we almost always find A1 Party & Event Rentals is our solution. Initially you don’t think of all the added costs to buying items - pressing linens when you order them directly from a wholesaler, drying linens after use (before they mold, which happens as early ANNE CHURCHILL as 12 hours from use), candles that will actual- OWNER OF ANNABELLE ly last your entire party and ensuring you are EVENTS AND JUBILEE getting the right size and color you are wanting. PLANNING STUDIO By working with A1, we are able to rely on them for the upkeep of items and high quality. Plus Following her dream if they don’t have exactly what we need in the of working for herself, showroom, there are dozens of linen swatches Anne Churchill creat- and other suppliers they can source from. It’s a ed AnnaBelle Events in rare occurrence that A1 can’t find everything we 2010 where she plans need for clients. Our team at AnnaBelle Events corporate events and exclusively uses A1 for all our local rental needs, weddings. it’s an invaluable relationship and one we can always count on! In 2017 she launched her second business, Jubilee CONTACT ANNE Planning Studio.

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