Annual Report 2016
Total Page:16
File Type:pdf, Size:1020Kb
Annual Report 2016/17 Where to Get a Copy The Annual Report can be downloaded via the City’s website (www.stirling.wa.gov.au/annualreport) and accessible in audio-visual format named ‘The Year in Review’ on the City’s YouTube channel (www.youtube.com/user/cityofstirlingwa). It is also promoted in media in the lead-up to the annual Electors General Meeting (EGM). The City produces a limited number of hard copies of the Annual Report, in line with its ongoing commitment to sustainability. These may be viewed by the public at the Administration Centre and the six Stirling Libraries. Alternatively, a copy of the report can be requested by calling the City’s Customer Contact Centre on (08) 9205 8555. Sunset Veranda, Summerset Arts Festival 2017 City of Stirling Annual Report 2016/17 | 3 City of Stirling NAIDOC Event 4 Contents Introduction 6 Service Performance Report 129 Performance Highlights Against Objectives 7 Overview of the City’s Directorates 130 The City’s Leadership Approach 10 Community Safety 131 Snapshot of Stirling 12 Community Services 132 Mayor’s Message 18 Customer and Communications 134 CEO’s Message 20 Recreation and Leisure Services 135 Director Corporate Services Report 22 City Building 136 The City’s Services: Where rates are spent 26 Engineering Design 139 Engineering Operations 140 Council 29 Parks and Sustainability 142 Democracy in the City of Stirling 30 Waste and Fleet 144 Councillor Profiles 31 Approvals 145 Council Meetings 35 City Planning 146 Councillors in the Community 38 Health and Compliance 147 About the Organisation 41 Corporate Information Services 149 Organisational Structure 42 Finance Services 150 Executive Profiles 44 Human Resources 152 Our People 46 Executive Services 153 Corporate Governance 60 Governance and Strategy 154 Integrated Planning and Reporting Framework 68 City of Stirling Financial Statements 157 Strategic Performance Report 71 Overview of the City’s Strategic Community Plan 72 Statements and Indexes 233 Global Reporting Initiative (GRI) 234 Theme 1: Liveable City and Thriving Neighbourhoods 75 Acronyms 239 Theme 2: Sustainable Environment 89 Glossary 240 Theme 3: Engaged Communities 103 Figures and Tables Index 242 Theme 4: Accessible and Connected City 109 Index 244 Theme 5: Prosperous City 115 Alternative Formats 246 Theme 6: Making It Happen – City’s Capacity to Deliver 121 Introduction The Western Australian Local Government Act 1995 requires local governments to produce an annual report by 31 December each year. The City of Stirling Annual Report is compiled in-house and is reviewed by the Chief Executive Officer, Executive and management team to ensure its accuracy. The financial statements have been certified by an independent auditor and signed by the Chief Executive Officer. Sunset Veranda, Summerset Arts Festival 2017 The current Strategic Community enables the City to deliver on reporting • Organisational structure Plan and its supporting Corporate commitments in a transparent, • The strategic performance report Business Plan form the City’s vision for consistent and internationally credible the development of the City between framework. The City has chosen GRI • The service performance report 2016 - 2026 and beyond. These two indicators that are most relevant to its • Detailed financial statements. publications detail the community’s activities. The GRI Index can be found aspirations for the City of Stirling. The on page 234 of this report. If you would like to provide feedback 2016/17 Annual Report informs the on the Annual Report please contact Key performance indicators have been reader of how the City is delivering on the City’s Customer Contact Centre tested on a sample basis by the Internal its vision to be a place where people on (08) 9205 8555 or email Auditor. choose to live, work, visit and invest. [email protected] Divided into six main sections, this The City strives to build a sustainable Annual Report comprises the following: future for the community. To achieve this, the City has adopted the Global • An overview of the City including Reporting Initiative (GRI) as a means reports from His Worship the Mayor of monitoring progress towards and Chief Executive Officer (CEO) sustainability and outlining a strategy • Information on the City’s council and to realise its goals. The GRI process governance 6 Performance Highlights Against Objectives The City of Stirling’s 2016/17 Annual Report details the organisation’s progress against the strategic objectives outlined in the Strategic Community Plan (2016 - 2026). It also reports against measures set out in the Corporate Business Plan (2016/17 - 2019/20). These two plans, together with the Strategic Community Plan, form the City’s blueprint for the future. The City’s vision is divided into six aspirational objectives with each objective centred on a theme. The table to follow highlights the City’s major achievements and challenges in 2016/17 against these six objectives. A detailed report on these achievements being on page 71. Theme 1: Liveable Theme 4: City and Thriving Accessible and Neighbourhoods Connected City Theme 2: Theme 5: Sustainable Prosperous City Environment Theme 3: Theme 6: Making Engaged It Happen – City’s Communities Capacity to Deliver City of Stirling Annual Report 2016/17 | 7 Theme 1: Liveable City and Theme 2: Sustainable Theme 3: Engaged Thriving Neighbourhoods Environment Communities The City of Stirling will have beautiful The City of Stirling will value, protect The City of Stirling will be a place where streetscapes, open spaces and a and improve the environment by people from diverse backgrounds will range of housing choices creating using natural resources wisely, feel included and respected. Residents a strong sense of place. People will reducing the impact of our activities will be informed and involved in be encouraged to be active through on the environment and protecting important local issues and encouraged a variety of exciting events and wildlife and natural habitats. The to participate in community life. recreational activities. Residents will City will support and encourage feel safe and there will be access to everyone in the community to quality health and care services to meet work for a sustainable future. Major Achievements the changing needs of the community. • Extensive consultations were Major Achievements conducted with over 1,153 older Major Achievements people living in the City of Stirling. • The City’s Fleet Emissions Reduction These consultations will form the • The City’s Heritage Management Action Plan has resulted in a 16 per basis of the Age-Friendly Strategy. Strategy 2016 - 2020 was adopted cent reduction in emissions from the • A Regional Partnership with City of by Council in November 2016. City’s fleet vehicles compared to the Joondalup and City of Wanneroo baseline year 2013/14. • As a result of declining tree canopy was formed to address and promote cover, Council adopted Amendment • The City successfully completed Age-Friendly Strategies. 9 and Local Planning Policy 6.11 a verge bulk waste sorting trial, ‘Trees and Development’ in October increasing recovery of this type 2016 which was approved by the of waste to around 40 per cent Challenges Minister for Planning in May 2017. and achieving a significant • The City’s 2017 Annual Resident reduction in cost. • Construction of the City’s $26 Satisfaction Survey indicates that the million Scarborough Beach Pool City should engage more with recent facility continued. Challenges immigrants, teenagers/young adults and Indigenous people to encourage • Perth’s drying climate and increasing them to be a part of the community. Challenges urban density has resulted in local Improvements in the City’s groundwater levels dropping. performance relating to listening to • After Council adopted the Tuart Hill residents’ feedback and comments Local Centre Urban Design Strategy, • The Western Australian Waste were also a focus. the Director General advised that the Strategy has set a target to divert 70 Department of Transport does not per cent of commercial and industrial • Continuing to keep the community support the Strategy. waste from landfill by June 2020. The up to date with the changes and City currently diverts approximately opportunities arising from once- • The collapse of the initial 26 per cent of commercial and in-a-lifetime changes in aged and construction company of the Carine industrial waste from landfill. disability care presents an ongoing Main Hall Redevelopment resulted challenge. The City continues to be in project delays, with financial a high-quality provider but also a implications and unexpected primary source of reliable information disruption for associated clubs. for Stirling residents. • There are significant challenges to achieving Council’s goal of 18 per cent tree canopy cover across the City by 2030, given that in the last five years, the City has lost a combined total of just over 1 million m² of tree canopy cover. 8 Theme 4: Accessible Theme 5: Prosperous City Theme 6: Making It Happen and Connected City The City of Stirling will be fostering – City’s Capacity to Deliver business development and employment The City of Stirling will be accessible The City of Stirling will continue to opportunities, making it a great place with sustainable transport solutions, be recognised both regionally and to invest. Our attractions and events safer roads and parking availability. nationally as a Council committed will stimulate tourism, increasing the Improved technology will create a number of visitors to our City. to quality services and continuous connected community with many of the improvement. We will build on this City’s services available online. reputation while continuing to be Major Achievements among the best-performing local • A revised Development Application governments in Australia and beyond. Major Achievements for the expanded Innaloo Shopping Centre has been approved by the • 43 road sections were resurfaced Major Achievements to increase the service life of these Development Assessment Panel. roads, improve stormwater run-off • The City established a new • The City introduced an electronic and reduce road noise.