Introduction to Windows 8.1

© 2013 by CustomGuide, Inc. 3387 Brownlow Avenue; Saint Louis Park, MN 55426 This material is copyrighted and all rights are reserved by CustomGuide, Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of CustomGuide, Inc. We make a sincere effort to ensure the accuracy of the material described herein; however, CustomGuide makes no warranty, expressed or implied, with respect to the quality, correctness, reliability, accuracy, or freedom from error of this document or the products it describes. Data used in examples and sample data files are intended to be fictional. Any resemblance to real persons or companies is entirely coincidental. The names of software products referred to in this manual are claimed as trademarks of their respective companies. CustomGuide is a registered trademark of CustomGuide, Inc.

IT Services, University of Wolverhampton 2

Table of Contents Getting Started ...... 7 Introduction to Windows 8.1 ...... 8 Going from Windows 7 to Windows 8 ...... 10 What’s New in Windows 8.1 ...... 13 Preparing your PC for the Upgrade ...... 14 Upgrading to Windows 8.1 from Windows 8/RT ...... 16 The Upgrade Assistant ...... 20 Upgrading to Windows 8.1 from Windows 7 ...... 22 Getting Started Review ...... 24 Windows 8.1 Navigation and Settings ...... 26 Basic Navigation ...... 27 Keyboard Shortcuts ...... 29 Working with Multiple Metro Apps ...... 30 Personalizing Windows 8.1 ...... 32 Windows 8.1 Navigation and Settings Review ...... 34 Working with Apps ...... 36 Adding Apps ...... 37 Using Apps ...... 39 Organizing Apps ...... 40 Removing Apps ...... 42 Working with Apps Review ...... 43 Office 365 Integration ...... 45 Office for Desktop and Mobile Devices ...... 46 The SkyDrive ...... 47 Office 365 Integration Review ...... 48 Charms ...... 50 Search ...... 51 Share ...... 52 Devices ...... 53 Settings ...... 54 Charms Review ...... 55 Security ...... 57 Basic Security ...... 58 System Security ...... 60 Device Encryption ...... 61 Security Review ...... 63

CustomGuide “I have saved hundreds of hours of design time by just picking and choosing what I want Courseware from the courseware.” — Stephanie Zimmerman Thank you for choosing CustomGuide courseware as the Lancaster County Library solution to your training needs. A proven leader in the computer training industry, CustomGuide has been the “We have been able to customize our training key to successful training for thousands of students and sessions on all Microsoft Office products, at instructors across the globe. all levels. The ROI of these guides is great.” This manual is designed for computer users of all — Dawn Calvin experience levels. Novice users can use it to learn skills Las Virgenes Municipal Water District such as formatting text, while advanced users can use it to create their own templates. “All in all, the friendliest, most open and easy All this information is quickly accessible. Lessons are to understand tutorial of its type that I’ve ever broken down into basic step-by-step instructions that seen.” answer “how-to” questions in minutes. You can print a — W. Boudville complete 300-page training manual or a single page of Amazon.com instructions. Here’s how a CustomGuide manual is organized: “…curriculum that is of high quality, student friendly, and adaptable to the audience.” Chapters Each manual is divided into several chapters. Aren't — Sherrill Wayland sure if you're ready for a chapter? Look at the table of St. Charles Community College contents that appears at the beginning of each chapter. It will tell you the name of each lesson and subtopic “…a nice training option for almost any need. included in the chapter. Their complete Microsoft Office package is by far the best deal on the market.” Lessons Each chapter contains lessons on related topics. Each — Technical Assistance Program lesson explains a new skill or topic and contains an Purdue University exercise and exercise file to give you hands-on- experience. These skills can also be practiced using “Any instructor teaching classes on Windows CustomGuide Online Learning. or Microsoft Office will definitely want to give serious consideration to this important Review collection of titles that will definitely fit well A review is included at the end of the manual. Use these into their classroom learning.” quiz questions and answers to assess how much you've learned. — Dale Farris Golden Triangle PC Club “The materials are exceptional – I am so excited about using them! Thanks to you and your team for doing this wonderful work!” — Shannon Coleman Learning Post Ltd.

IT Services, University of Wolverhampton 4 How It Works

1. Open Microsoft Word 4. Print and Distribute Our customizable courseware is provided as simple-to- Print as many copies as you need at your site, without use, editable Microsoft Word documents—if you can use paying any per-unit royalties or maintaining physical Microsoft Word you can create your own training inventories. You can print single-page handouts, a group materials in minutes! of related lessons, or a complete manual. It’s fast, convenient, and very affordable. 2. Select Your Topics Select the content you need from our award-winning 5. Teach and Learn courseware library. You can even mix and match topics You’ll love having your own customized training between titles, such as Microsoft Outlook and Microsoft materials, and your users will appreciate the colorful Word. illustrations, down-to-earth writing style, and the convenience of having a reference guide that they can 3. Customize use in or out of the classroom. Arrange topics in the order you want—the courseware automatically updates to reflect your changes. Add your organization’s name and logo for a professional “in- house” look.

Working with Shapes and Pictures Positioning Pictures  Exercise Whenever you insert a graphic into a document, it is  Exercise File: AmericanHistory7-3.docx inserted inline with text by default. This means that the  Exercise: Select the header row containing text in the document moves in order to accommodate the month labels, the Income row, the Total the graphic. This lesson will show you how to adjust Exp. Row, and the Net Inc. row (use the Ctrl text wrapping and how to use the grid to position key to select multiple rows). Create a 2-D objects. Clustered Column chart. Tips If you want to use a graphic with other graphics or Table 7-2: Text Wrapping Styles objects, they must be on a drawing canvas. See the lesson on Inserting Shapes for more information. This places the object at the insertion In Line point in a line of text in the document. Adjust text wrapping with Text The object remains on the same layer as To adjust how text reacts to the objects in your the text. documents, change the object’s text wrapping. Wraps text around all sides of the square Square 1. Double-click the object whose text wrapping you bounding box for the selected object. wish to adjust. Wraps text tightly around the edges of The Format contextual tab appears on the Ribbon. Tight the actual image (instead of wrapping around the object’s bounding box). A list of text wrapping styles appears. Take a look This removes text wrapping and puts the at the Text Wrapping Styles table for a description Behind object behind text in a document The of each style. Text object floats on its own layer. 2. Click the Text Wrapping button in the Arrange This removes text wrapping and puts the group. In Front object in front of text in a document. of Text The text wrapping style is applied to the image. The object floats on its own layer. Wraps text around the top and bottom of 3. Select a text wrapping style from the list. Top and the object, leaving the area to the right Bottom Other Ways to Adjust Text Wrapping: and left of the object clear.

Similar to the Tight style, this style Right-click the image, point to Text Through wraps text throughout the image. Wrapping in the contextual menu, and select  an option from the submenu. To display/hide the grid Just like the graph paper you used to use in geometry class, the grid consists of horizontal and vertical lines that help you draw and position objects. 1. Click the View tab on the Ribbon. 2. Click the Gridlines check box in the Show/Hide group.Horizontal and vertical gridlines appear on the page. Other Ways to Display the Grid: Press + , or click the Format contextual tab on the Ribbon, click the Align button in theArrange group, and select View Gridlines from Figure 7-3: A document with the grid displayed. the list. Tip: Gridlines do NOT appear in the printed document. 102 © 2013 CustomGuide, Inc.

Lessons are presented on one or two pages, so Each lesson includes a hands-on exercise and you can follow along without wondering when a practice file so users can practice the topic of the lesson ends and a new one begins. lesson.

Clear step-by-step instructions answer “how-to” Tips let you know more information about a specific questions. Anything you need to click appears like step or topic as a whole. this.

Whenever there is more than one way to do Tables provide summaries of the terms, toolbar something, the most common method is presented buttons, and options covered in the lesson. in the numbered step, while the alternate methods appear beneath.

The table of contents, index, tables, figures, and Icons and pictures show you what to look for as you quiz questions automatically update to reflect any follow the instructions. changes you make to the courseware.

IT Services, University of Wolverhampton 6 1

Getting Started Welcome to Microsoft Windows 8.1! Introduction to Windows 8.1...... 8 The transition from Windows 7 to Windows 8 was quite a significant one. Going from Windows 7 to Windows 8 ...... 10 What’s New in Windows 8.1...... 13 We were introduced to the new “Metro” view, replacing the standard Windows Preparing your PC for the Upgrade ...... 14 Desktop. Most importantly, it improved Basic System Requirements ...... 14 on the limited touch functionality of General Tips ...... 14 Windows 7, as the first touch based Upgrading from Windows 8/RT ...... 16 Microsoft OS optimized for use across The Upgrade Assistant ...... 20 multiple devices. Upgrading from Windows 7 ...... 22 This guide will assist you with the changeover, whether you’re simply upgrading from Windows 8/RT to Windows 8.1, or moving from Windows 7 to Windows 8.1. In this chapter, we will be introducing you to the latest OS, as well as the steps involved in upgrading to Windows 8.1.

7 © 2013 CustomGuide, Inc. Getting Started Introduction to Windows 8.1  Exercise • Exercise File: None required. Seeing Windows 8.1 for the first time can be slightly • Exercise: Familiarize yourself with the Windows 8.1 intimidating, especially if you haven’t worked on Start Screen. Windows 8 before. Let’s take a brief look at what Windows 8.1 looks like, as well as some of the general terms we’ll be using throughout this guide. See Table 1-1: Windows 8.1 Start Screen for more information on the Start Screen. Windows 8.1 can be used in two ways: 1. Desktop: using a mouse and keyboard to type and operate the system with a series of mouse clicks or keystrokes.

2. Touch: using your fingers to type, tap, flick or pan on a touch enabled screen in order to operate the system. For the purpose of this particular guide, we will be focusing on the Desktop use of Windows 8.1. Tip: When upgrading from version 8, Windows will automatically revert to the Metro or Desktop settings used on the previous version. User Account Menu

Standard Tile Windows Store tile Interactive Tile

Desktop tile

Apps view Scroll bar Charms bar

Figure 1-1: Windows 8.1 Start Screen (Metro)

IT Services, University of Wolverhampton 8 Getting Started

Table 1-1: Windows 8.1 Start Screen Label Description

Standard Tile Buttons used to open apps and programs from your Start Screen are referred to as tiles.

Interactive Tile Interactive tiles stream live data and previews, like the weather, currency etc.

Windows Store Tile Use the Windows Store tile to purchase new apps, access free apps, or reload apps.

Click the User Account menu to change your profile photo, lock your PC, sign out or access User Account Menu the Owner account (Administrator)

Desktop Tile Click the Desktop tile to access your Desktop.

To switch between Apps View (a list of all your installed apps and programs) and the Start Apps View Screen, click the appropriate  arrow.

Scroll Bar Use the scroll bar to see more available apps and programs.

Charms Bar The Charms bar only becomes visible when activated. It provides a quick way to access popular system features and settings. To access it in Metro view, point at the button on the

bottom right of the screen. To access it from your Desktop, point your mouse at the far right corner of the Taskbar.

Search: you can perform a system wide search, using the Search charm. Search by Images, Videos or Settings.

Share: access “sharing” apps, like Mail here.

Start: click the Start charm to access the Start Screen.

Devices: access media players, printers or projectors from here.

Settings: access your Control Panel, PC, Personalization and application specific Settings, by clicking the Settings charm.

Metro view Desktop view

Figure 1-2: Viewing Windows 8.1 in Desktop view or Metro view

9 © 2013 CustomGuide, Inc. Getting Started Going from Windows 7 to  Exercise Windows 8 • Exercise File: None required. • Exercise: Look at some of the main differences between If you have been working on Windows 8, the transition Windows 7 and Windows 8. to 8.1 will be a relatively simple adjustment for you. If, however, you have been working on Windows 7, you may find 8.1 to be quite different to what you’ve been used to. Before we look at the new features available in 8.1, let’s first take a look at a comparison between Windows 7 and Windows 8. Examining how features from Windows 7 to Windows 8 have progressed and changed will give you a good starting point for understanding the transition to Windows 8.1, especially if you are currently working on Windows 7.

Figure 1-3: Windows 7 Desktop and Windows 8 Start Screen

Table 1-2: Windows 7 and Windows 8 Comparison Feature Description Windows 7 Windows 8 Improved Taskbar Jump Lists: quick access to frequently used files, documents as well as some commands which may be available for the selected program. Included (Live Pinning: pin your favorite programs to the Preview not Taskbar and re-arrange them as required. available on all Included Windows 7 Live Preview: by simply hovering over a versions) program on the Taskbar, you can see a live preview of the window, switch between windows, or close the program.

Snap: simply drag windows past the edge of your screen to resize or view windows side by side. Improved Desktop Shake: to get rid of, or restore all open windows, click the top of a window pane and while holding down the mouse button, shake your mouse. Included Included

Peek: render all open windows transparent to instantly view your desktop by pointing to the far right of your taskbar. This feature is available as an option under Taskbar Properties.

Windows Essentials Free Suite of programs available with one easy download. Programs include: Photo Gallery, Available via Available via Mail, Movie Maker, Writer, Family Safety, Bing Free download Free download Bar, and Microsoft Silverlight.

IT Services, University of Wolverhampton 10 Getting Started

Table 1-1: Windows 7 and Windows 8 Comparison Continued… Feature Description Windows 7 Windows 8 Windows Search Improved Search facility allowing you to find and Included Included filter results from more locations, faster.

Included (Not Retail editions of software include both 32-bit and Full 64-Bit Support applicable to Included 64-bit versions of the software. Home Edition)

Improved Desktop Gadgets Not Included Desktop gadgets like Weather, Calendar etc., can Included (Replaced by be placed anywhere on your desktop. Apps)

Improved Wallpapers and More options to personalize the look and feel of Included Included Themes your PC.

Sleep and Resume: sleep, resume and connect to your Wi-Fi faster. Improved Performance Included Included USB Devices: USB devices and Flash drives connect quickly, ready for use.

Add tracks, videos or pictures to a Windows Play To Media Player 12 playlist, and select Play To. You can hear and watch what you want, when you Included Included want, by streaming music, videos or photos from your PC to other PC’s, the TV or Stereos, using your home network.

Remote Media Streaming Remote Media Streaming taps into your Windows Media Player 12 library over the Internet. As Included (Not long as both devices are running Windows 7/8, applicable to all Included and you have a Microsoft Account, you can enjoy Editions) your music, videos and pictures wherever you are. Available on Home In conjunction with a Touch screen, use multi- Premium, Windows Touch touch technology and bigger, finger-tip friendly Included Professional icons. and Ultimate Editions only

Windows Store A digital distribution platform used to distribute - Included or sell available apps compatible with Windows 8.

Integrate your media with Xbox using home Xbox Integration Included Included network and Microsoft Account.

Table 1-1: Windows 7 and Windows 8 Comparison Continued… Feature Description Windows 7 Windows 8 Microsoft introduces a more casual system style language. You will start seeing words like “Hi”, Language/Style - Included “Oops!” and other common phrases while working in Windows 8.

Optimized for touch, interactive tiles provide live Start Screen (Metro view) data previews, and you can customize your Metro - Included apps into groups.

SkyDrive Integration Create, edit, save and access your documents - Included from just about anywhere.

Interactive Lock Screen Provides a customizable lock screen - Included

Users can choose between a standard touch keyboard or a resizable, split-touch keyboard. Split Touch Keyboard - Included With handwriting recognition, even Stylus users are catered for.

Users with a Windows Live Account can access Cross-Device Synchronization the Windows Store and sync certain app settings across multiple Windows 8 devices. Features like wallpapers and themes are applied across multiple - Included devices. Other Windows settings, as well as items like your Internet Explorer History, are shared across devices, making access from your PC, laptop or tablet easier than ever before.

Picture Password In addition to the standard login credentials, you also have the option of creating your own picture password. Select a picture and record three - Included mouse clicks or finger taps on the picture. Providing the clicks or taps in the correct place and in the correct order will allow you to login.

Start Button Removal This is one feature that you will perhaps miss the Can be most in Windows 8, but a fairly comprehensive Included installed if Search function does assist in alleviating the required missing button.

Revamped Windows Explorer The Ribbon, first introduced in Office 2007, has been adapted for Windows Explorer. This makes certain shortcuts and commands available on - Included Windows Explorer while working with thumbnails, files and folders.

IT Services, University of Wolverhampton 12 Getting Started

What’s New in Windows 8.1  Exercise • Exercise File: None required. Now that you have an idea of how Windows has • Exercise: Review the main features new to Windows 8.1. progressed from version 7 to 8, let’s look at what’s new to Windows 8.1. In addition to all the great features introduced to Windows 8, referred to in Table 1-2: Windows 7 and Windows 8 Comparison, there are naturally a few more additions to 8.1.

Table 1-3: What's new in Windows 8.1 Feature Description

Return of the Start Button Clicking the Start button will only open the Start Screen. However, by right- clicking the Start button, you can still access common functions like shutting down your PC, or accessing the Control Panel. While Windows 8 is optimized for touch screen, Microsoft has made it easier for Improved Keyboard and Mouse Windows 8.1 users who want to stick with their mouse and keyboard, by Support providing a Boot to Desktop feature. This allows users to boot directly to the Desktop instead of the Start Screen. Improved Lock Screen and Start Picture Passwords can now make use of multiple images. The Start Screen also Screen options has more tile sizes and Metro Themes to choose from. Improved Xbox Integration Xbox Music is more user friendly and now supports Custom Playlists. Improved Search Functionality Searching now covers apps, SkyDrive and local files as well as settings. If you have a monitor with 2560x1440 resolution or higher, you can run up to Improved Snap View four apps in the foreground. When setting up Windows 8.1, you’ll be prompted to turn on the SkyDrive. Full SkyDrive Integration When doing so, SkyDrive integrates directly into Windows Explorer, making access to your SkyDrive possible right from your desktop. For touch screen users, this allows you to change system settings from the Start Metro Control Panel Screen instead of having to revert to Desktop view in order to access the control panel. 3D Printing Support You can now print directly to a 3D printer using the Charms Bar. Miracast is an open industry standard alternative to Apple’s AirPlay. The Miracast Streaming technology uses Wi-Fi Direct to stream content to Miracast enabled TV’s. Where the Windows Explorer used to have a Documents option listed in the This PC Navigation pane, in order to access this folder in Windows 8.1, you will need to click This PC.

Preparing your PC for the  Exercise Upgrade • Exercise File: None required. • Exercise: Check the basic system requirements and Now that you know a little bit more about Windows 8.1, prepare your PC for the upgrade. it’s time to check if your system can run Windows 8.1. There are also some important details you need to take note of in preparation for the upgrade.

Basic System Requirements In order to run Windows 8.1, the minimum system requirements are:  Processor: 1 GHz with support for *PAE, NX and SSE2.  RAM: 1Gb (32-Bit) or 2Gb (64-Bit)  Hard Disk: 16Gb (32-Bit) or 20Gb (64-Bit)  Graphics Card: DirectX 9 Graphics device with WDDM driver. *See descriptions below for more information on these supported features. PAE: gives 32-Bit processors the ability to make use of more than 4Gb memory on capable Windows versions. It is also a pre-requisite for NX. NX: assists the processor in protecting your system from malware. SSE2: is a standard instruction set on processors, used by third party applications and drivers. If you don’t know your system specifications, you don’t Figure 1-4: Windows 8.1 Upgrade Assistant – need to worry; Windows can check your system compatibility details. compatibility for you by making use of the Upgrade Assistant.

General Tips Before you get started with your upgrade, here are some general things to take note of. 1. Takes Time – upgrading can take a while and may require numerous restarts. Avoid putting any unnecessary pressure and extra stress on yourself by making sure you have a few hours set aside to complete an upgrade.

2. Manage a Microsoft Account – when upgrading to Windows 8.1, you will require a Microsoft Account, if you don’t already have one. Your Microsoft Account allows you to download Store apps, sync settings and documents between PC’s, access Figure 1-5: Some services that use a Microsoft Account contacts from multiple mail and social networking accounts, as well as maximizing cloud usage.

You already have a Microsoft Account if you use services like: Outlook.com, Xbox Live or Skype.

IT Services, University of Wolverhampton 14 Getting Started

3. Arrange Access – as part of the upgrade process, a security code will be sent to the email address or phone number provided on your Microsoft Account. Make sure you have access to your email address from another PC in order to get the verification code.

Tip: If you signed in using a Microsoft Account before installing the upgrade, you may not be required to enter the security code. Figure 1-6: Make sure you have access to your email 4. Plug in Peripherals – make sure you plug in and from another device. connect any printers, monitors, etc. you want to use with your system. This way Windows can check if they will work on 8.1.

5. Make Media – if you plan to perform a Clean Installation, you will need to have bootable media like a DVD or USB Flash drive with the Windows 8.1 setup on it. For information on how to perform a Clean Installation, go to www.windows.microsoft.com.

6. Back up – it’s always advisable to back up your .pst files (Personal Folder Storage in Microsoft Outlook), documents, files and folders to ensure you Figure 1-7: Connect any peripherals and back up your don’t lose any important information during the data. upgrade.

Trap: If you’re upgrading from Windows 7, you will not be able to keep your programs and settings, so make sure you have all the necessary installation media, confirmation emails, or product codes for any programs you wish to reinstall.

7. Going, Going, Gone – it’s important to take note of the following when upgrading to Windows 8.1:

 Windows 8.1 only works with Internet Explorer 11, which will automatically be installed during the upgrade. Be aware that the display and operation of some programs or third party systems you use may be affected if they are not compatible with IE11.  Windows Media Center is not included. If you need it, you will need to upgrade to 8.1 Pro, and then purchase a Windows 8.1 Media Center pack.  When upgrading from Windows 8/RT, your desktop and other settings will be transferred to 8.1 for you. Any Windows Store apps you may have previously bought/installed however, will not be carried over. For information, see the chapter titled, Working with Apps. Figure 1-8: Some important changes.

Adding AppsUpgrading from  Exercise Windows 8/RT • Exercise File: None required. • Exercise: FollowInstall onethe relevant of the freeinstructions apps available to upgrade from If you currently have Windows 8/RT, the good news is theyour Windows system to WindowsStore. 8.1. that you can upgrade for free! Follow the instructions on the next few pages in order to upgrade your Windows 8/RT system to Windows 8.1. If you’re upgrading from a version prior to 8, refer to the next lesson on

Figure 1-9: Windows 8.1 Update in Windows Store

IT Services, University of Wolverhampton 16 The Upgrade Assistant. Tip: You will not need to use the Upgrade Assistant. Windows will automatically check your system compatibility for you as part of the upgrade process. If there are any issues, Windows will let you know. Once you’ve made all the necessary preparations, it’s time to get upgrading. 1. Access your Start Screen and click the Windows Store tile.

2. Select the applicable update, (Windows 8.1 or 8.1 RT) and click Download.

Trap: You may not see the free upgrade listed if you do not have the latest Windows updates installed. You may also be running an edition of Windows 8 that does not support Store updates, or your Store may not be reflecting the latest content.

The download will begin in the background. Depending on the speed of your Internet this could take anywhere from 15min to a few hours.

Tip: You can still work on your PC while the download is busy. If you want to check on the download progress, just return to the Windows Store.

Tip: If for some reason you choose to cancel or pause the download, or the download is somehow interrupted, just return to the Store Figure 1-10: Windows 8.1 download in progress and download the update again.

3. Once the download is complete, a restart prompt will appear. You will have 15min before your system will automatically restart.

Figure 1-11: Restart prompt

 If you have programs open and you’re busy with something, select Close, on the dialog box that appears. Finish what you are doing, close any open applications and then restart your PC.  If you are ready for the restart, click Restart Now, or wait for the automatic restart. The restart will take quite a while longer than usual while the update is being setup and applied. Note that during the restart, you will not be able to use your PC. 4. Once the system has been restarted, you will be prompted to accept the License terms. Check the, I accept the license terms checkbox.

Trap: If you do not accept the license terms, your system will revert to the previous version of Windows.

5. Next you will need to confirm your settings. You will see a list of Express Settings – Select Customize, if you want to make changes to these settings immediately, or to continue, click Use express settings. Figure 1-12: Windows 8.1 License terms

Tip: Settings can be changed at a later stage.

6. You will now be prompted to sign in to your Microsoft Account.

If you previously used a Local Account on your PC, you will first need to enter your Local Account credentials before you can sign in to or set up a Microsoft Account. Your Local Username will already be entered for you, enter your password in the field provided and then click Next. Select Create a new account to set up a new Microsoft Account.

 If you previously used a Microsoft Account to login, your Username should already be entered. Enter your Password in the field provided and click Next.

Tip: You will need to login to your PC from now on, using your Microsoft Account credentials, so make sure you keep them safe. Figure 1-13: Sign in to your Microsoft account or create a new account Trap: Applications like an online storage facility, or a shared company folder that previously used your Local Account credentials for access, will still require those credentials, so be sure to still keep those details safe.

IT Services, University of Wolverhampton 18 Getting Started

Tip: You can continue using your Local Account by selecting Create a new account and then clicking Continue using my existing account. NOTE: This is not recommended.

Once you’ve signed in to your Microsoft Account, a Security Code will be sent to the phone number or email address specified on your Microsoft Account. You will need to access your phone or email account and make a note of the code.

7. Enter the Security Code in the field provided and click Next.

8. One of the best new features of Windows 8.1 is the full integration of the SkyDrive:

 Photos taken using the PC are saved to your Camera roll folder and a smaller copy of each Figure 1-14: SkyDrive options photo is automatically backed up to your SkyDrive.

 When saving any new documents, the default save location will be the SkyDrive, unless you specify a different destination.

 Windows will save a copy of your PC Settings to the SkyDrive in case anything happens to your PC.

There is an option on this screen to Turn off these SkyDrive settings, but it is not recommended. Figure 1-15: Windows 8.1 Desktop

Tip: If you have another PC running 8.1 or RT 8.1 with synchronized settings, your SkyDrive settings may sync to the PC you’re updating, so you may not see this screen.

To integrate your SkyDrive into Windows Explorer, click Next.

9. Any critical updates for Windows 8.1 will be automatically installed and you may be prompted to restart your PC. Continue following any onscreen prompts until you see the Windows 8.1 Desktop or Start Screen. Figure 1-16: Windows 8.1 Start Screen

The Upgrade Assistant  Exercise • Exercise File: None required. If you followed the lesson above and successfully • Exercise: Run the Upgrade Assistant on your PC. upgraded from Windows 8/RT to Windows 8.1, you can move on to the next chapter. If you’re upgrading from Windows 7 and you want to upgrade to Windows 8.1 online, you will first need to run the Upgrade Assistant. Tip: Upgrading from XP or Vista is possible but requires a Clean Installation from a Windows 8.1 DVD. You can run the Windows 8 Upgrade Assistant to see if your PC is compatible with 8.1 before purchasing the DVD. For this guide, we are focusing on upgrading from Windows 7 or 8. To see more information on how to upgrade from XP or Vista, go to www.windows.microsoft.com

Trap: The Windows 8.1 DVD is not available in all Figure 1-17: Upgrade Assistant: FAQ page countries. There are a number of ways to access and download the Upgrade Assistant. The fastest way is as follows: 1. Open your Internet Browser and type windows 8.1 upgrade assistant, in the search field.

2. Select the Microsoft FAQ Help link for the upgrade assistant.

3. Click the Download Windows 8.1 Upgrade Assistant link.

4. You will be prompted to Run or Save the file, click Run.

5. Follow the onscreen prompts to perform the system check on your PC. During this process, Windows ensure your PC meets the system requirements and Figure 1-18: Windows 8.1 Upgrade Assistant - Here’s that your programs and peripherals will work with what we found (compatibility report) Windows 8.1.

6. If there are any issues, Windows will let you know what they are, via a compatibility report, which the Upgrade Assistant will generate.

Take note of what needs to be done and continue following the onscreen prompts until the Upgrade Assistant is complete.

IT Services, University of Wolverhampton 20 Getting Started

7. You won’t be able to keep programs or settings if you decide to upgrade. To provide a recommendation on which edition to buy, the Upgrade Assistant will give you the opportunity to specify files or folders you want to keep, should you decide to upgrade.

 If you select Just personal files, Windows will keep your Documents, Music, Pictures etc.

 If you select Nothing, Windows will not keep any of your Documents, Music etc.

Tip: If you select to not keep any of your files, and you change your mind after you’ve upgraded, you can restore your personal files if Figure 1-19: Windows 8.1 Upgrade Assistant - Choose necessary. They will be stored in your what to keep Windows.old folder. To find out more about how to get personal files back from this folder, go to www.windows.microsoft.com

8. At this point, if your PC meets the necessary requirements, the Upgrade Assistant will provide you with optional steps to purchase, download and install an applicable edition of Windows 8.1.

21 © 2013 CustomGuide, Inc. Getting Started Upgrading from Windows 7  Exercise • Exercise File: None required. Once you’ve run the Upgrade Assistant you will know • Exercise: Follow the relevant instructions in order to whether or not your PC meets the minimum system upgrade your PC to Windows 8.1. requirements and whether all your programs and devices will work with Windows 8.1. To make sure the upgrade goes as smoothly as possible, make sure you’ve properly prepared as discussed in the Preparing your PC for the Upgrade lesson. You can choose to purchase a DVD from a retailer, but remember Windows 8.1 DVD’s are not available in all countries. When the Upgrade Assistant reaches the point where you are provided with purchase options, you can purchase an online upgrade. If you choose not continue, run the Upgrade Assistant again when you are ready to Figure 1-20: Upgrading from Windows 7 to 8.1 upgrade. 1. On the Windows 8.1 for you screen (see Figure 1-21: Windows 8.1 Upgrade Assistant - Windows 8.1 for you), select the upgrade option you wish to purchase, by clicking the appropriate Order button.

2. Follow the onscreen instructions to review, fill in your details, purchase and confirm your order.

Tip: At the review stage of the process, you will have the opportunity to select the purchase of a Windows DVD. This can be used as a backup installation DVD, in case you ever need to reinstall Windows 8.1. Purchasing the DVD is optional as you will receive an email receipt for your purchase that includes a link for reinstallation, but if you think you may lose the Figure 1-21: Windows 8.1 Upgrade Assistant - Windows email, it is recommended to get the DVD. 8.1 for you

3. Once confirmed, you will be given the product key for your upgrade.

Tip: Your email receipt will also have a copy of your product key included. Don’t forget to keep it in a safe place.

4. To begin downloading Windows 8.1, click Next.

Tip: If you need to pause or stop the download, you can click the install link provided on your email receipt to begin the installation again, or use the Download Windows icon on your desktop to resume the download.

Figure 1-22: Windows 8.1 Upgrade Assistant - Product key

IT Services, University of Wolverhampton 22 Getting Started

5. Once the download is complete, you will be prompted as to how you want to install Windows 8.1:  Install now is the recommended option and will give you the smoothest upgrade.

 Install by creating media is an advanced option that will require a USB Flash drive or blank DVD. This option is only recommended for users installing in a virtual environment, or for a dual-boot configuration.

 Install later from your desktop will allow you to install the upgrade at a later stage from an Install Windows shortcut on your desktop. Figure 1-22: Windows Upgrade Assistant - Install Make your selection and click Next. Windows 8.1 6. You will be prompted to confirm your options. If you need to make any changes, click Back, otherwise select Install. Windows 8.1 will begin to install and you will be prompted to restart your PC when the installation is complete. Tip: Depending on your system settings, required updates etc., you may be prompted to restart your machine multiple times before the installation is complete.

7. Once installation is complete, you will be prompted to personalize the color scheme, as well as enter a name for your PC.

Tip: You can always change the color settings later. We will show you how to change these Figure 1-23: Personalize Windows 8.1 settings a bit later on in the guide.

Tip: If you’re upgrading a networked PC, it may be a good idea to first check what the naming conventions are for your network to keep things consistent. Click Next, when you’re done. 8. Refer to steps 5 through 9 in the Upgrading from Windows 8/RT lesson to complete the installation.

Figure 1-24: Setting up Windows 8.1

Quiz Questions

1. Windows 8.1 can be used in two ways, which way listed below, is incorrect: A. Desktop B. Mobile C. Touch

2. The buttons on the Windows 8.1 Start Screen are referred to as: A. Icons B. Standard tiles C. B & D D. Interactive tiles

3. Select the correct statement: A. The Charms bar is invisible until activated. B. The Charms bar replaces Windows Desktop Gadgets. C. The Charms bar can only be accessed from the Start Screen. D. The Charms bar can be accessed from the Desktop by pointing at the far left of the Taskbar.

4. Windows 8 includes improved Desktop Gadgets. (True or False?)

5. Both Windows 7 and 8 include the Windows Store. (True or False?)

6. Which of the following features is new in Windows 8.1: A. SkyDrive Integration B. 3D Printing Support C. Start button D. Picture Password

7. There are some important preparation tips to consider before upgrading, which of the following tips is incorrect: A. Set time aside for the upgrade. B. Setup a Microsoft Account. C. Make sure you have access to your email account from another device. D. Plug in and connect any peripherals or devices you want to work with on Windows 8.1. E. Create a bootable USB Flash drive or arrange a DVD if you want to do a Clean Installation. F. Backup all your data. G. Make sure 3rd party systems work with Internet Explorer 10.

8. When upgrading from Windows 8/RT, you do not have to use the Upgrade Assistant. (True or False?)

9. When the download of Windows 8.1 for Windows 8/RT has completed, you will have 15min before your PC automatically restarts. There are also two other options to select, which option below is incorrect? A. Close B. Restart Later C. Restart Now

10. When upgrading to 8.1 from Windows 7, you will need to purchase the upgrade. Once confirmed, you will receive an email receipt that contains a link for reinstallation as well as a copy of your Product Key. (True or False?)

IT Services, University of Wolverhampton 24 Quiz Answers 1. B. The two ways Windows 8.1 can be used as, are referred to as Desktop or Touch. 2. C. Buttons on the Start Screen are made up of Standard tiles and Interactive tiles. The only difference between these tiles is that Interactive tiles stream live data. 3. A. The Charms bar is only visible when activated. 4. False. Desktop Gadgets are not included with Windows 8. 5. False. Windows 7 does not include Windows Store. 6. B. Windows 8.1 now offers 3D Printing support.

7. G. Windows 8.1 only works with IE 11.

8. True. Windows will automatically check your system compatibility as part of the upgrade process.

9. B. There is no option on the Restart prompt to Restart Later.

10. True. If you think you may lose the email receipt, it’s recommended to purchase a backup DVD during the review stage of your order and write down your Product Key when provided on the order confirmation screen.

Windows 8.1 Now that you’ve upgraded to the latest Windows OS, you may need a little help learning how to get around and make the Navigation and most of all the system features. In this chapter we will be going through Settings how to navigate, work with, adjust settings and personalize Windows 8.1. Basic Navigation ...... 27 Switching between the Start Screen and Desktop...... 27 Working in Desktop view ...... 27 Working with a Metro App ...... 28 Keyboard Shortcuts ...... 29 Working with Multiple Metro Apps ...... 30 View additional apps via Start Screen ..... 30 Viewing additional apps via Side Bar ...... 31 Switching apps ...... 31 Personalizing Windows 8.1 ...... 32 Desktop Settings ...... 32 Metro Settings ...... 32 Sign in options ...... 33

IT Services, University of Wolverhampton 26 Windows 8.1 Navigation and Settings Basic Navigation  Exercise • Exercise File: None required. Possibly one of the most important things to know once • Exercise: Switch to Desktop view and then switch back you upgrade to Windows 8.1, is how to get around. to the Start Screen. Before we show you how to set things up, let’s have a Open the Maps application, close the Maps application and look at how to navigate Windows 8.1. then return to the Start Screen. If you have been working on Windows 8, this will be nothing new to you, but if you’ve been working on earlier versions of Windows, this will be a bit of a learning curve.

Switching between the Start Screen and Desktop 1. To get from the Start Screen to the Desktop, click on the Desktop tile.

2. To get back to your Start Screen from the Desktop, click the Start button on your Taskbar Figure 2-1: Click the Desktop tile on the Start Screen to Another way to get back to the Start Screen get to the Desktop from your Desktop: Press the Windows key on your keyboard, or activate the Charms bar and select the Start charm.

Working in Desktop view Even though the Start button has returned, it doesn’t give you access to your programs like it once did. If you prefer working in Desktop view, there are a few different ways to launch a program in Windows 8.1:  Open the application from the Start Screen - Switch to Metro view and select the appropriate program tile from the menu. Figure 2-2: Using the Charms bar to return to the Start Screen  Run the program from the Start button – Right-clicking the Start button in Desktop view does give you some familiar options. Click Run from this contextual menu, type the name of the program you want to launch, e.g. excel, and click OK.

 Pin the program to your Taskbar – This is probably the easiest way to make sure your programs are readily available when working in Desktop view. For information on how to do this, refer to the lesson on Using Apps. The first thing you’ll notice is that Windows Apps are optimized for touch, so the layout may be slightly different to what you’re used to, but the functionality has not changed too much. Most apps will require some kind of setup before you can begin using them. Figure 2-3: Windows 8.1 Start button contextual menu

27 © 2013 CustomGuide, Inc. Windows 8.1 Navigation and Settings Working with a Metro App Here’s how to navigate when working in Metro view.  Opening programs or applications: Open a program or application by clicking on the applicable tile on the Start Screen. (Use the scroll bar to view more available tiles.)

Another way to open a program or application: A list of all the programs you have installed is available in the Apps view. Click the Apps view arrow on the bottom left of your Start Screen and click on the program or application you Figure 2-4: Apps view wish to open.

 Closing applications: When working with apps like Camera, SkyDrive etc., you won’t see a Close button anywhere. Point your mouse towards the top edge of your screen until your cursor changes to a hand. Hold down your left mouse button and drag the application off the bottom of your screen to close it.

 Minimizing an application: Point your mouse towards the top edge of the application until your cursor changes to a hand. Hold down your left mouse button and drag the application off the left side of the screen. Figure 2-5: Switching between open applications and the Start Screen  Maximizing an application: Point your mouse towards the top left hand corner of your screen. Move your mouse towards the grey placeholders until a side bar of minimized applications and programs appears. Click on the applicable thumbnail to maximize the app.

 Accessing more options: Right-click anywhere on an open app to access more commands relevant to the open application.

 Accessing the Start Screen: Point your mouse towards the bottom left hand corner of your screen, Figure 2-6: Right-click options on the Maps app click on the Start button that appears.

Another way to access the Start Screen: Click the Windows key on your keyboard, or activate the Charms bar and select the Start charm.

IT Services, University of Wolverhampton 28 Windows 8.1 Navigation and Settings Keyboard Shortcuts  Exercise Many users prefer making use of keyboard shortcuts, so • Exercise File: None required. we’ve included a few of the more frequently used ones • Exercise: Familiarize yourself with some of the relevant here. To find a comprehensive list of keyboard frequently used keyboard shortcuts. shortcuts for Windows 8.1, please refer to www.windows.microsoft.com

Table 2-1: Keyboard Shortcuts for Windows 8.1 Shortcut Keys Action

+ C Opens Charms bar.

+ F Opens the Search charm.

+ H Opens the Share charm.

+ I Opens the Settings charm.

+ K Opens the Devices charm.

Ctrl + Alt + Tab Use the arrow keys to switch between all open apps.

Ctrl + Esc Open the Start Screen.

Ctrl + Shift + Esc Open the Task Manager.

+ D Show and hide the Desktop. Note: When you use this shortcut in Metro view, you will have to either switch back to Metro in order to return to the application you were busy with, or use the shortcut Ctrl + Alt + Tab and switch back to the application from there.

+ E Open File Explorer.

+ L Lock your PC or switch users.

+ M Minimize all windows.

+ Z Access more options applicable to the active application – Only applicable in Metro.

Working with Multiple Metro  Exercise Apps • Exercise File: None required. • Exercise: Open two Metro apps, side by side and then As mentioned earlier in the guide, if you have a screen switch one of the open apps out by opening a third app, or with a resolution of 2560 x 1440, or higher, you can now selecting a minimized app. work with up to four (4) apps at the same time. 1. Open a new app, by clicking the applicable tile on Divider the Start Screen, or select a minimized app from the side bar.

The app will appear in full screen mode.

2. Point at the top edge of the application with your cursor until it becomes a hand.

3. Hold down your left mouse button and drag the application to the left or right side of the screen.

4. Now access the Start Screen again and open another application. Figure 2-7: Side by side view of two open apps You will now see the two open applications side by side.

Tip: To resize an app, simply drag the divider to the left or right. To rearrange your apps, simply click and drag them to where you want them to be.

View additional apps via Start Screen Depending on your screen resolution you may be able to work with more than two apps at a time. 1. View two apps side by side, as described above. Figure 2-8: Adding additional apps to your view 2. Access the Start Screen again and open a new application.

The new application will appear minimized in the center of your screen as shown in Figure 2-8: Adding additional apps to your view.

3. Click on the app and hold down your left mouse button. Drag the app to the left or right, until a space appears behind it. Release your mouse button to work with the app in the space provided.

Trap: If no space appears, your screen cannot support working on more than two open apps. Figure 2-9: Three open apps viewed side by side

IT Services, University of Wolverhampton 30 Windows 8.1 Navigation and Settings

View additional apps via Side Bar  Exercise 1. Open two apps side by side.

2. Point your cursor at the top left of your screen.

3. Move your mouse towards the grey placeholders that appear.

4. A side bar of minimized applications and programs will become visible. Click on the applicable thumbnail to maximize the app. Figure 2-10: Selecting a minimized app 5. The application will appear minimized in the center of your screen as shown in Figure 2-11: Adding additional apps to your view.

6. Click on the app and hold down your left mouse button. Drag the app to the left or right until a space appears behind it. Release your mouse button to work with the app in the space provided.

Trap: If no space appears, your screen cannot support working on more than two open apps.

Tip: Closing an app from a side by side view will create a blank space. Maximizing or Figure 2-11: Adding additional apps to your view opening an app will replace this space, or you can remove the space by resizing the remaining apps.

Switching apps If your screen resolution allows for multiple apps to be worked on simultaneously, you can work with up to four open apps at the same time. If your screen resolution limits the number of apps you can work with at one time, you can switch out the apps you’re working on, as required. 1. Open or maximize two applications side by side. Figure 2-12: Three open apps viewed side by side 2. Open or maximize a third application.

The third application will appear centered onscreen.

3. Click on the application you want to switch it with.

The application you selected will be minimized and the newly opened application will take its place.

Figure 2-13: Switching apps

Personalizing Windows 8.1 • Exercise File: None required. • Exercise: Access your Desktop Control Panel and apply Microsoft has come a long way in terms of its aesthetic a Windows Default Theme from the options provided. appeal, as well as being flexible to individual Access your Metro Tile settings, turn on your requirements. Administrative Tools and then go to your Personalization Windows 8.1 provides you with a comprehensive list of settings and apply a Metro Theme from the options available options when it comes to customizing the system so that it works for you.

Desktop Settings Chances are you’ve probably worked on the Desktop Control Panel before, so we won’t be looking at this in too much detail. 1. In Desktop view, right-click the Start button and select Control Panel. From here you can select and adjust PC settings for your Network, Devices, Software, Appearance and other system settings applicable to your PC. 2. Select the Setting you want to view or change by clicking the applicable link on the Control Panel.

3. View or change the setting by selecting and saving, or applying the relevant option. Figure 2-14: Desktop Control Panel

Another way to access your Desktop Settings: In Desktop view, activate the Charms bar, click the Settings charm and then select Control Panel or Personalization.

Metro Settings PC settings is the Metro version of the Control Panel. Unlike the Desktop Control Panel, there are a lot more options and customizable features available to you. 1. In Metro view, activate the Charms bar and select the Settings charm. Figure 2-15: Metro Personalization options 2. You can now select between options for changing the look and settings of the Metro view:

 Clicking Personalize will give you access to available Metro Themes and Colors.

 Clicking Tiles will give you additional options regarding the display of your Metro tiles.

 Clicking Change PC settings will give you access to familiar Control Panel options, as well as one or two extra settings, like Picture Password and the SkyDrive among others. 3. You can access and change settings by selecting the Figure 2-16: Metro PC settings appropriate options, or turning available features on and off as required.

IT Services, University of Wolverhampton 32 Sign in options By default you will be directed to your Start Screen when you login to Windows. If you would rather be directed to the Apps view or to your Desktop, you can choose to do so. 1. Activate the Charms bar and select the Search charm.

2. Make sure the search filter is set to Everywhere and start typing navigation in the Search field.

3. Windows will return potential results. From the options listed, select Navigation properties.

The Taskbar and Navigation properties will open on the Navigation tab.

4. Here you can adjust settings for your navigation, including an option to show your desktop on sign in or to go directly to the Apps view.

5. Make your changes as necessary and click Apply.

Figure 2-17: Taskbar and Navigation properties

Quiz Questions

1. To switch from the Start Screen to the Desktop, click the Desktop tile on the Start Screen. (True or False?)

2. There are a number of ways to switch from the Desktop to the Metro Start Screen. Select the incorrect option below: A. Activate the Charms bar and select the Start charm. B. Click Start button and select Switch to Metro from the menu. C. Press Windows key on your keyboard. D. Click Start button.

3. You can launch programs from the Desktop view by using the Windows Run function on the Start button menu. (True or False?)

4. When in Metro view, what is the correct way to view all the installed apps and programs? A. Activate the Charms bar and select the Start charm. B. Click the Apps view button on the bottom right of the Start Screen. C. Use the scroll bar on the Start Screen to view more tiles. D. Click the Apps view button on the bottom left of the Start Screen.

5. You can minimize and maximize apps in Windows 8.1 Metro view. (True or False?)

6. Which statement below is correct? A. To access more commands for an active application, you need to right-click anywhere on the open app. B. To access more commands for an active application, you can press the Windows key + C on your keyboard. C. To access more commands for an active application, you need to right-click on the top edge of the application. D. To access more commands for an active application, you need to press the Windows key + O on your keyboard.

7. Which Keyboard shortcut can you use to Show the Desktop? A. Ctrl + Esc B. Windows key + H C. Ctrl + D D. Windows key + D

8. Windows 8.1 allows you to work with up to four (4) applications at the same time. (True or False?)

9. You can add apps to your view in two (2) ways, which of the following ways are incorrect? A. Maximize a currently open app, by activating the side bar and selecting a thumbnail. B. Open a new app, by clicking the applicable tile on the Start Screen. C. Maximize a currently open app, by activating the Charms bar and selecting a thumbnail.

10. The options in PC settings and Control Panel, differ slightly. Which set below is correct? A. PC settings has settings for Search and apps, SkyDrive, Picture Password and Tiles. B. PC settings has settings for Search and apps, SkyDrive, Lock Screen and Picture Password. C. PC settings has settings for Personalize, Tiles, SkyDrive and Help. D. PC settings has settings for Lock Screen, SkyDrive, Personalize and Accounts.

IT Services, University of Wolverhampton 34 Quiz Answers 1. True. To switch from the Metro Start Screen to your Desktop, you can click the Desktop tile on your Start Screen. 2. B. You cannot select to Switch to Metro from the Start button menu, unless you have specifically downloaded and installed the Windows 8 Start menu. 3. True. By right-clicking the Start button, you can access the Windows Run feature, type in the name of the program you want to launch and click OK. 4. D. Click the Apps view button on the bottom left of your Start Screen. 5. True. It may not be done in the same way as it was, but you are able to still minimize and maximize applications as required in Windows 8.1. 6. A. Right-clicking anywhere on the open application, or pressing the Windows key + Z will provide you with a contextual menu applicable to the open app.

7. D. Pressing the Windows key on your keyboard along with the letter D, will take you to the Desktop view,

8. False. Windows has the ability to support working on four (4) applications at the same time, however, being able to do so is dependent on your screen resolution.

9. C. Activating the Charms bar will not give you access to minimized applications and programs.

10. B. You can find settings for the SkyDrive, Search and apps, Lock Screen and Picture Password in the PC settings as well as many others. Personalize (Colors and Themes), Help and Tiles settings, can be found listed separately on the Settings charm.

Working with Apps are created in the spirit of convenience, and just keeping up with Apps emerging technology in general. Windows apps were first introduced to us Adding Apps ...... 37 in Windows 8. Standard Windows 8.1 Apps ...... 37 Windows Store ...... 37 When the Start menu was so thoroughly Reinstalling Apps ...... 38 overhauled, it gave Microsoft the Using Apps ...... 39 opportunity to update many of the accessories and tools previously available Organizing Apps ...... 40 on the Start menu, into better versions of Moving Apps ...... 40 themselves and to create a whole bunch of Creating Groups ...... 40 new ones. Naming Groups ...... 40 More Options ...... 41 If you miss the “oldies”, they are still Apps view ...... 41 available under Accessories in the Apps Removing Apps...... 42 view. In this chapter, we’ll take a closer look at Windows 8.1 apps.

IT Services, University of Wolverhampton 36 Working with Apps

Adding Apps  Exercise • Exercise File: None required. Microsoft has made working with apps pretty easy to do, and with apps being such a popular technology, there is • Exercise: Install one of the free apps available from no shortage of apps for Windows 8.1. the Windows Store.

Standard Windows 8.1 Apps To give you a heads start, Microsoft have included a standard list of apps with Windows 8.1. Figure 3-1: Some standard Windows 8.1 apps

Table 3-1: Windows 8.1 Standard Apps Mail Not to be confused with the Outlook program. This app allows you to setup and access all your email accounts from one place, what could be better? Music Import, create and listen to playlists from libraries, iTunes and Xbox. Video Browse and watch movies and videos from your PC or TV. Photos View and edit photos. Games Download and play a large variety of games. Camera Take photos and videos with your camera and browse/share them. People Connect with contacts from all your social networking sites and email accounts. Maps Find places and get directions using the Maps app. Calendar Create and keep track of your schedule. Finance Get live and up to date data and financial news from local sources. Alarms Setup reminders for yourself, or use the Stopwatch and Timer on the Alarms app. Calculator The Calculator is back and better than ever, with a new convertor feature that allows you to convert Temperature, Length, Weight and many other units. Food + Drink Browse and collect recipes for meals, wine and cocktails. Create Shopping Lists or use the convenient Meal Planner. Sound Recorder If you have a microphone, you can record, trim and save sounds on your PC. Reading List See an article you’re interested in online? Share it to your Reading List via the Charms bar, and Tip: If you’re using a Desktop Web save it for later to read, or share it with friends. Browser, you won’t have the option to share to your Reading List.

Windows Store The Windows Store has thousands of apps to choose from. There are both Free and Paid apps available. Before you can browse, select and download apps from the Windows Store, you need to set up your billing information. 1. On the Start Screen, click on the Store app.

2. Open the Store app, right-click anywhere and select Your account. Figure 3-2: Windows Store app

3. Click Add payment method.

Tip: There is a setting in ‘Your account’ to prompt the entry of your Microsoft password whenever a purchase takes place. Keep this setting on for your protection.

4. Enter your billing information and click Submit.

5. Search for and select the apps you wish to download or purchase and then click Install or Buy respectively. The apps will download and install in the background. Figure 3-3: Your account page

Reinstalling Apps You’ll remember in the beginning of the guide we mentioned that when upgrading from Windows 8/RT, your downloaded or purchased apps will not be transferred with the upgrade. The apps will, however, be listed on the Your Apps page of the Windows Store, so once you’ve completed the upgrade, you will be able to reinstall them. 1. On the Start Screen, click on the Store app.

2. Right-click on the open Store app, and click Your apps. Figure 3-4: Your apps page 3. Click the drop down arrow and select All apps.

All the apps downloaded or previously installed will be listed.

4. Right-click on the app you want to reinstall and click Install.

IT Services, University of Wolverhampton 38 Working with Apps

Using Apps  Exercise • Exercise File: None required. The first thing you’ll notice is that Windows Apps are • Exercise: Setup your Mail app. optimized for touch, so the layout may be slightly different to what you’re used to, but the functionality has not changed too much. Most apps will require some kind of setup, before you can begin using them. Onscreen instructions will provide you with clear, easy to follow steps, in order to get the app setup and customized according to your preferences. One of the first apps you may want to set up is your Mail app, so for the purpose of this guide, we’ll be taking you through the set up steps for this app. Set up instructions will differ from app to app, however this will give you a good idea of how app set ups may look. 1. On the Start Screen, click on the Mail app tile.

Tip: If you’ve signed in using your Microsoft Account, all of your email service providers Figure 3-5: Mail app wizard which use a Microsoft Account, will be listed here.

2. Click on the account you want to add to the Mail app.

3. You will be prompted to enter the email address and password for the account.

4. Enter your details and click Connect or Sign in.

Once your first account has been added, you will need to add additional accounts via Settings. Figure 3-6: Adding an Exchange account

5. In the Mail app, activate the Charms bar and select the Settings charm.

6. Click on Accounts.

7. Click Add an account, and follow the onscreen instructions to add the account.

Tip: To access more applicable options or settings for the page/app, right-click on an open window, or activate the Charms bar and select the Settings charm.

Figure 3-7: Mail app with open Accounts settings

Organizing Apps  Exercise • Exercise File: None required. There are thousands of apps available, so you can imagine that having a lot of apps on your PC can • Exercise: Create a new group on your Start Screen, become a navigational nightmare. using the Maps app and name the group Travel. Move the Travel tile to the new group. Luckily Microsoft has added some helpful features that can assist you with sorting and organizing your apps to make things a bit easier.

Moving Apps You can shuffle and move apps around on your Start Screen. 1. Move a tile by clicking and dragging it to a different position.

Creating Groups Besides being able to reshuffle apps, you can create your own groups to help keep everything in order. Figure 3-8: Moving tiles You will need to choose a tile to start a new group with. 1. Click and drag the tile to an open space in between groups or to the open area on the right or left of the screen.

Tip: To remove a group, simply click and drag all the tiles in the group to a different group.

Naming Groups 1. Right-click anywhere on the Start Screen and click Customize.

2. Click in the Name group field and enter a name for Figure 3-9: Create your own group the group.

3. Click anywhere on the background to exit the Customize view.

Another way to exit Customize view: click Customize again.

Figure 3-10: Name a group

IT Services, University of Wolverhampton 40 Working with Apps

More Options  Exercise You can also resize tiles, unpin apps from the Start • Exercise File: None required. Screen, uninstall apps, pin apps to your Taskbar, or turn • Exercise: Uninstall the Finance app and reinstall it Interactive tiles off if you need to. 1. Right-click the tile you want to see more available options for.

Tip: To deselect an app, just click on the selected app.

Relevant options will appear on the bottom left of your screen. Figure 3-11: Additional options on the Start Screen 2. Make your selection as required.

3. Click anywhere on the background to exit Customize view.

Apps view Although you cannot move apps around in Apps view, you can sort your apps, pin apps from here to the Start Screen, or Taskbar and uninstall apps from Apps view as well. 1. Right-click the app you want to see more available options for.

Tip: To deselect an app, just click on the selected app.

Relevant options will appear on the bottom left of your screen. Figure 3-12: Additional options in Apps view

2. Make your selection as required.

3. Click anywhere on the background to exit the Customize view.

Tip: To sort your apps in Apps view, click the drop down arrow at the top of Apps view and select a sort option from the list provided.

Figure 3-13: Sort options in Apps view

Removing Apps again. If you decide your Start Screen and Apps view are getting a little full, you can uninstall apps you no longer use or need. 1. Access your Start Screen or Apps view and right- click the app you want to uninstall.

2. Click Uninstall. The app will be removed from your Start Screen and Apps view. Tip: The uninstalled app will still be available in the Windows Store, under Your apps, so if you decide you want it back, you can just reinstall it.

Trap: Note that removing an app and uninstalling a program is not the same thing. If Figure 3-14: Uninstalling an app you uninstall a program like Adobe or Office for instance, you will need to use the installation file or DVD to reinstall the program once uninstalled.

Figure 3-15: Reinstalling a removed app

IT Services, University of Wolverhampton 42 Working with Apps Review

Quiz Questions

1. Which of the following apps are not included with Windows 8.1? A. Mail B. StockMap C. Games D. Camera

2. In order to purchase apps from the Windows Store, you first need to enter your billing information. (True or False?)

3. Select the incorrect statement: A. Windows Apps are optimized for touch screen, so they may look a little different to their Desktop counterparts. B. Most Windows Apps will require some sort of set up before you can begin using them. C. You can access settings and options available for an open page or app by right-clicking on the page, or accessing the Settings charm. D. You need to sign in using your Microsoft Account to access Window Apps.

4. Which of the following organizational features are incorrect: A. Shuffle apps on your Start Screen. B. Create and name groups. C. Shuffle apps in the Apps view. D. Pin apps to the Start Screen or Taskbar.

5. You can get rid of created groups by moving all the tiles in the group to a different group. (True or False?)

6. Which of the following options is not available on the Apps view: A. Resize tiles. B. Pin apps to Taskbar. C. Pin apps to Start. D. Uninstall apps.

7. Which option below is not available as a sort option in Apps view: A. Sort by name. B. Sort by group. C. Sort by most used. D. Sort by date installed.

8. You can use the Store app to reinstall removed applications and programs. (True or False?)

43 © 2013 CustomGuide, Inc. Quiz Answers 1. B. StockMap is an application available for purchase from Windows Store, but does not come standard with Windows 8.1. 2. True. Before you can purchase apps online, you need to enter your billing information. 3. D. You don’t have to sign in using your Microsoft Account in order to use Windows Apps; however, many of the features and apps are associated with your Microsoft Account which makes available options and settings for your apps a lot easier to access and sync. 4. C. You can sort apps in Apps view, but you cannot shuffle apps around in Apps view. 5. True. There has to be at least one tile to create a group. If there are no tiles, the group disappears. 6. A. The option to resize tiles is only available on the Start Screen. 7. B. You cannot sort by group in Apps view.

8. False. You can use the Store app to reinstall removed apps, but if you remove a program, you will need to reinstall it using the installation file or DVD.

IT Services, University of Wolverhampton 44 4

Office 365 Office 365 was specially developed and created to work with concepts in Windows 7 and Windows 8. Integration Office 365 is based on an online Office for Desktop and Mobile Devices ...... 46 subscription facility that allows you to Microsoft Account ...... 46 install applications, access, create, Go Mobile ...... 46 distribute and store documents from just The SkyDrive ...... 47 about anywhere, anytime using a Desktop SkyDrive ...... 47 combination of application types. It’s Metro SkyDrive ...... 47 easy to setup and has many advantages like multi-device installations and access to free version upgrades. In this chapter we’ll take a closer look at how Office 365 works with Windows 8.1.

Office for Desktop and Mobile  Exercise Devices • Exercise File: None required. • Exercise: Review how sign into Office 365 Unlike any other Office Suite before it, Office 365 is an online subscription based facility that allows you to download, access, create, distribute and store Office documents and files from anywhere, any time. Specially created with Windows 7 and 8 in mind, many features in Office 365 only function, or are only available, when using the latest operating system and devices. An example of one of these features is that you can download the latest version of Office as part of your subscription.

Microsoft Account Figure 4-1: Consistency across multiple devices Like Windows 8.1, Office 365 also makes use of your Microsoft Account for some of its features on certain devices. The aim with the latest OS and Office versions is to consolidate and make access to your programs and apps as convenient and consistent as possible, across multiple devices. 1. Activate the Charms bar and select the Settings charm.

2. Click Change PC settings.

3. Click SkyDrive and select Sync settings.

4. Turn setting options on the right, on or off according to your requirements.

Go Mobile If you have a Windows Smartphone with the latest OS, or a tablet running Windows RT/8.1, you can make use Figure 4-2: Sign in to your Office 365 account with your Microsoft Account of Mobile and Web apps available, like Office Mobile and the Outlook Web App. Windows has cleverly enabled syncing across devices, so whether you’re working on your PC, Laptop, Tablet or Phone, you can be productive wherever you are. Since Windows introduced touch enabled functionality for PC’s, the only difference in the way your devices look is the screen size. Consistency across multiple devices also makes it easier to switch between devices because everything looks and works almost the same way. Tip: For more information on Office 365, please refer to www.office.microsoft.com, or check out the Microsoft Office365 Guide, available on the CustomGuide website.

Figure 4-3: Office 365 Outlook and Outlook Web App

IT Services, University of Wolverhampton 46 Office 365 Integration

The SkyDrive • Exercise File: George.jpg, Jane.jpg, Bob.jpg, Mary.jpg • Exercise: Create a new folder called Office ID Most of the documents and files you want to access, Pictures, in the Public folder of the Metro SkyDrive create, edit, store and share will probably come from and then add the four pictures from the practice file your SkyDrive. to the SkyDrive. Also referred to as the Cloud, your SkyDrive provides you with online storage space for your documents and files and makes it easy to sync, share and collaborate with others. It comes free with Outlook or a Microsoft Account. Windows 8.1 provides full integration with the SkyDrive, so instead of having to access the SkyDrive via your Microsoft Account, you can now access it right from your desktop. Trap: Note that although you can copy, cut, paste and add files to your SkyDrive via your desktop, if you want to create new documents on the SkyDrive, you will still need to access the SkyDrive online.

Desktop SkyDrive To access the SkyDrive from your Windows 8.1 Desktop is very easy. 1. In Desktop view, click the File Explorer icon on your Taskbar. Figure 4-4: Desktop SkyDrive

2. Select the SkyDrive from the Navigation pane. You can now work with your Documents and Folders as you normally would.

Metro SkyDrive The SkyDrive appears like an app on your Start Screen. 1. In Metro view, click the SkyDrive tile on the Start Screen.

2. By right-clicking on the open app, or a specific folder, you will see additional options and commands available.

3. Make your selections as required.

Tip: To see more on working with the SkyDrive, refer to www.office.microsoft.com, or check the Office 365 Guide, available on the Figure 4-5: Metro SkyDrive CustomGuide website. To access your personal SkyDrive online go to: https://skydrive.live.com/

Quiz Questions

1. Which of the following points are essential to maximize the use of Office365? A. B, C & D B. The latest operating system C. A PC with constant Internet access D. Owning multiple devices

2. Like Windows 8.1, Office365 also uses the Microsoft Account to access certain features. (True or False?)

3. Choose the correct statement below: A. SkyDrive is fully integrated with Windows 8.1 and can be accessed from your desktop. B. SkyDrive comes free with a Microsoft Account. C. SkyDrive is an online storage space for documents and files. D. All of the above.

4. You can create new documents using your desktop SkyDrive. (True or False?)

5. You can access your SkyDrive on Windows 8.1 via the Metro or Desktop view. Which instruction set below is incorrect: A. To access the SkyDrive from Metro, click the SkyDrive tile on the Start Screen. B. To access the SkyDrive from Desktop, open the File Explorer and click SkyDrive in the Navigation Pane. C. To access the SkyDrive from Metro, click the Apps view arrow on the Start Screen and then click the SkyDrive icon. D. To access the SkyDrive from Desktop, right-click the Windows button and select SkyDrive from the menu.

IT Services, University of Wolverhampton 48 Quiz Answers 1. B. Without the latest operating system, many of the features of Office365, will not be available. Thanks to syncing and offline access, having constant Internet access is not essential, and although owning multiple devices may be easier, the whole idea of an online subscription means you don’t need to necessarily own multiple devices because you can access your documents and files online from anywhere in the world. 2. True. To log on to your SkyDrive account and use other features on Office365, you will need a Microsoft Account. 3. D. SkyDrive is fully integrated with Windows 8.1; it comes free with a Microsoft Account and it is an online storage space for documents and files. 4. False. To create new documents on your SkyDrive, you have to access it online. Note, this is not the same thing as creating a document in Word on your PC and then saving that document to the SkyDrive. 5. A. The option to resize tiles is only available on the Start Screen.

We touched on the Charms bar briefly in Charms the first chapter of this guide. Search ...... 51 As explained the Charms bar provides fast access to some of the most frequently Share ...... 52 used features in Windows. Devices ...... 53 First introduced in Windows 8, there have Standard Devices ...... 53 been some variants of the Charms bar Managing Devices ...... 53 made available to earlier versions of Settings ...... 54 Windows, like Windows 7 and even XP. By now you would have noticed we use the Charms bar for accessing many features in Windows. In this chapter we’ll be focusing on some of the options available on the Charms bar.

IT Services, University of Wolverhampton 50 Charms

Search  Exercise • Exercise File: MonthlySalesReport.xlsx The Search charm uses Bing Smart Search and enables you to search your PC, the Web, the SkyDrive as well as • Exercise: Use the Search charm to find the the Windows Store. MonthlySalesReport.xlsx file. 1. Activate the Charms bar in Desktop or Metro view and click the Search charm.

2. Click the drop down arrow and select where you want Windows to search for the file or item.

3. Enter the name of the file or item you want to find in the Search field provided.

4. Click the Search button, or press . Potential matches will be listed below the Search field.  To open or view the item, click on it. Figure 5-1: Click the drop down arrow for search options  To open the item’s location, right-click on it and select Open file location.

 To view more information on all the search results, click the Search button again.

To search again, click the Search Results tab on the top left of the screen. The Search charm will reappear on the right.

Tip: To change the settings for your Search charm, go to PC Settings.

Figure 5-2: Select the item from the list of search results

Figure 5-3: Search Results Page

Share  Exercise • Exercise File: MonthlySalesReport.xlsx Use the Share charm to quickly share files or items like photos and links with friends and colleagues. • Exercise: Open the Monthly Sales Report and use the Share charm to email it to another user. You can even save something for later by using the Reading List app that Windows 8.1 has included for you. Trap: Note that although the Share charm is available in Desktop view, the options available are quite limited. To make the most of the Share charm, you need to be working in Metro.

1. Open a web page, file or document and activate the Charms bar.

2. Click the Share charm. Applicable sharing options will be listed; make your Figure 5-4: Metro Internet Explorer with Share options selection as required and follow onscreen prompts to save or share the item. Tip: To change the settings for your Share charm, go to PC Settings.

Figure 5-5: Excel File with Share options

IT Services, University of Wolverhampton 52 Charms

Devices  Exercise • Exercise File: MonthlySalesReport.xlsx The Devices charm makes it easy to send items like documents or music to devices connected to your PC, • Exercise: Print the Monthly Sales Report using the like your TV, Stereo, printer or Xbox. Devices charm. Trap: Not all the devices attached to your PC can be accessed from the Devices charm.

Standard Devices Windows 8.1 has grouped three of the popular device types together. Play, Print and Project.  Use Play for music, slideshows and videos you want to send to your home stereo system/TV.

 Use Print to print a selected document, page or item.

 Use Project to duplicate, extend or switch Figure 5-6: Excel file with Devices options display of your screen.

1. Open or select the item you want to send to a device.

2. Activate the Charms bar and select the Devices charm.

3. Make your selection as required.

Managing Devices You can add and remove devices as required. 1. Activate the Charms bar and select Settings.

2. Click Change PC Settings.

3. Click PC and devices.

4. Select Devices, or Bluetooth, depending on the device you want to add:

 Click Add a device to add a device. Figure 5-7: Windows Devices  Select a device and click Remove device to remove it.

Tip: Make sure the device’s Bluetooth is turned on and discoverable.

Trap: If your PC does not support Bluetooth, you will not see a Bluetooth option listed under PC and devices.

Settings  Exercise • Exercise File: None required. Unlike the other charms, the Settings charm is a contextual one to a certain degree. • Exercise: Open different applications in Metro and look at some of the available options under Settings. For instance, the options on the Settings charm when activated in the Metro Internet Browser are different to the options available when you click on the Settings charm when you’re on the Start Screen or Desktop. Trap: When in Desktop view, the options on the Settings charm do not change according to the open application. To access settings for any app: 1. Open the app you want to see options for.

2. Activate the Charms bar and select the Settings charm.

3. Any applicable options for the open application will be listed in the top section.

4. Make your selection and adjust the options as Figure 5-8: Standard settings available on the Settings required. charm

IT Services, University of Wolverhampton 54 Charms Review

Quiz Questions

1. Which of the following charms would you use to return to the Start Screen? A. Settings B. Search C. Start D. Share

2. Which of the following filters is not available in the Search charm? A. Everywhere B. My PC C. Web Images D. Web Videos

3. Once you’ve located the file or item you’re looking for you can choose to share it by right-clicking the file or item name. (True or False?)

4. The Share charm has more options when working with Metro apps; which option below is not available when working in Metro. A. Music B. People C. Reading List D. SkyDrive

5. You can change your Share settings in PC Settings. (True or False?)

6. Which statement below is correct? A. You can find external hard drives listed under your Share charm. B. You can find your TV under the Share charm if it’s connected. C. You cannot find your home stereo under the Share charm. D. You can find your USB Flash drive under the Share charm.

7. Settings for your Bluetooth device can be found under PC Settings > PC and devices. (True or False?)

8. Options on the Settings charm will depend on which application is open. (True or False?)

55 © 2013 CustomGuide, Inc. Quiz Answers 1. C. Clicking on the Start charm will take you back to the Start Screen; clicking on the Start charm again will return you to the previous app. 2. B. My PC is not one of the options available in the Search charm. 3. False. You will only be able to share the file or item once you have opened it. 4. D. SkyDrive is not an option on the Share charm. 5. True. By accessing your PC settings you can change the way your Share charm works. 6. B. If your TV is connected to your PC, you will be able to share music, slideshows or videos to it. 7. True. If your PC supports Bluetooth, you will find available settings for Bluetooth devices under the PC and devices page under PC Settings. 8. True. The Settings charm provides applicable settings for the open application.

IT Services, University of Wolverhampton 56 6

Security The rapid advance of technology is staggering when you actually stop and Basic Security ...... 58 think about it. Picture Password ...... 58 Pin ...... 59 Everything is focused on being online Lock Screen ...... 59 these days, and although it’s a great System Security ...... 60 advantage to be able to access your data SmartScreen Filter ...... 60 from just about any device, anywhere in Windows Defender ...... 60 the world, one has to start wondering about the issue of security. Device Encryption ...... 61 Turning Device Encryption On or Off ...... 61 In this chapter we’re going to have a look Biometrics ...... 62 at what type of security Windows 8.1 has and how it can used to effectively protect your system.

Basic Security  Exercise • Exercise File: None required. Most users will utilize a local or Microsoft Account password to access their system. A good password is • Exercise: Setup a Picture Password on your PC. one that uses a long combination of unique characters, letters and numbers in UPPER and lower case. Besides your standard password, there are also some other options to consider when securing access to your system.

Picture Password Instead of the standard password, you can choose to login using a Picture Password. Picture Passwords are easier to remember, but harder to guess, so they can often be more secure than a normal password. 1. Activate the Charms bar and select the Settings charm.

2. Click Change PC settings. Figure 6-1: Accounts - Sign-in options 3. Select Picture Password and select Add under Picture Password.

4. You’ll be prompted to enter your password. Enter your password and click OK.

5. Click Choose Picture.

6. Locate and click on the picture you want to use, then click Open.

You can choose a different picture if you’re not happy with the first one, and you can also reposition the picture on screen.

Figure 6-2: Creating a Picture Password 7. Once you’re happy with the picture, click Use this picture.

8. Create three gestures by using a combination of circles, straight lines and taps on the picture.

Tip: The size, position, order and direction of your gestures all form part of the password.

9. You’ll be prompted to confirm your gestures; if correct, click Finish.

Trap: Windows picks up your gestures very precisely, so you may find it takes more than one try to confirm your Picture Password.

10. Next time your PC starts up you will see your Figure 6-3: Sign-in options after Picture Password is picture. Repeat your gestures to login, or click created

IT Services, University of Wolverhampton 58 Security

Switch to password if you’d rather sign in using your password.

11. Return to the Sign-in options page and click Change or Remove under Picture Password to make changes or remove the Picture Password.

Pin Windows 8.1 also gives an option to use a 4-digit pin number to login instead of the standard password. 1. Activate the Charms bar and select the Settings charm.

2. Click Change PC settings.

3. On the main PC settings page, click Accounts and Figure 6-4: Sign-in options - Added Pin then select Sign-in options.

4. Select Add under Pin.

You will be prompted for your password for security purposes.

5. Enter your password and click OK.

6. Enter a 4-digit password, confirm your password and click Finish.

7. Return to the Sign-in options page and click Change or Remove under Pin to make changes or Figure 6-5: Adding a Pin number remove the Pin password.

Lock Screen To help protect your PC, you can also make sure no one can use your PC while you’re away from it by manually locking your screen. Tip: Windows will lock the screen automatically after a certain period of inactivity.

1. On the Start Screen, click on the User Account Menu and select Lock.

The Lock Screen will be displayed. Click anywhere on the screen to sign in again. Figure 6-6: PC settings

2. To change settings for your Lock Screen, go to your PC settings and click on Lock screen.

System Security  Exercise • Exercise File: None required. Besides the standard security measures Windows have implemented to help keep your PC safe from someone • Exercise: Make sure your SmartScreen Filter is physically accessing your PC, there are also measures turned on. which help protect your PC from the inside against malware and viruses.

SmartScreen Filter Whilst on the Web, the SmartScreen Filter can help identify phishing and malware sites. Where a pop-up blocker may just limit the appearance of pop-up adverts or other non-threatening windows, SmartScreen actually checks pages and websites you visit, as well as downloads, for threats to your security. 1. To switch your SmartScreen on or off, open Internet Explorer in Metro.

2. Activate the Charms bar and select Settings. Figure 6-7: SmartScreen setting

3. Click Privacy and scroll down to the SmartScreen setting.

4. Adjust the setting as required.

Windows Defender Windows Defender has been around for a while, so it’s no surprise that it’s been included with Windows 8.1/RT. In short, it prevents spyware, malicious software (malware) and viruses from being installed or run on your PC without your knowledge. Trap: Note if you’re running an antivirus program like AVG or McAfee, Windows Defender may automatically be turned off by these third party programs.

1. To open Windows Defender to change settings or scan your PC, activate the Charms bar and select Figure 6-8: Windows Defender Error message the Search charm.

2. Make sure the search filter is set to Everywhere and start typing windows defender in the Search field.

3. Select Windows Defender from the search results.

If you have an antivirus program, you may see an error message, as shown in Figure 6-8: Windows Defender Error message.

IT Services, University of Wolverhampton 60 Security

• Exercise: Check if your PC has Device Encryption Device Encryption capabilities. When a system is hacked, it effectively means that someone has been able to access the files on your PC that contain your password information. Device Encryption can block hackers from gaining access to those files by ‘jumbling’ up the data. Even if your hard drive is physically removed, or your PC stolen, encryption can help prevent someone from physically accessing your data. As you can see Device Encryption is an incredibly effective tool, and used in conjunction with other security features, your system can be properly protected. Trap: Although Device Encryption is available to all Windows 8.1 and 8.1 RT devices, it will only be accessible if the device supports InstantGo requirements. (InstantGo allows your PC to wake up from sleep instantly, with all your data and applications up to date.)

Turning Device Encryption On or Off If you are using a freshly installed version of Windows 8.1 RT, Device Encryption is automatically turned on when you sign in, using a Microsoft Account with administrator permissions. Tip: If you get locked out of your system for some reason, there is a recovery key available on your Microsoft Account online. The recovery key will allow you to sign back in. If you’ve upgraded from a previous version of Windows, you will need to turn Device Encryption on manually. Figure 6-9: Search for Encryption settings 1. Activate the Charms bar and select the Search charm.

2. In the Search field, type encryption.

3. From the search results select Change device encryption settings.

Trap: If you do not see this search result, you are either not signed in with administrator rights, or your PC does not meet InstantGo requirements.

4. Follow onscreen instructions to turn Device Encryption on or off.

Tip: You can view encryption settings on the Figure 6-10: PC Info page PC Info page, under PC and devices settings.

Biometrics Biometrics capabilities are also included with all Windows 8.1/RT versions. This allows verification via a user’s Biometric identity. Your Biometric identity is defined by your distinctive and measurable characteristics, including things like your fingerprints, voice, gait, DNA and iris scan. Windows 8.1 is optimized for finger-print biometrics, and includes an easy integrated registration process for touch or swipe readers. If using a WBF-supported reader, the fingerprint option can always be found integrated with your Sign-in options under Accounts in your PC settings. Figure 6-11: Adding a fingerprint to the Sign in options

IT Services, University of Wolverhampton 62 Security Review

Quiz Questions

1. A strong password is made of many characteristics; which characteristic below is not correct? A. The longer, the better B. Easy to remember C. Use a combination of numbers, characters and letters D. Use upper and lower case

2. Which option below is the safest login option? A. Domain password B. Microsoft Account C. Picture Password D. Pin number

3. How many gestures make up a Picture Password? A. 3 B. 2 C. 4 D. No limit

4. Once you’ve added a Picture Password, you can only sign in using the Picture Password. (True or False?)

5. If using a Pin number to login, you need a: A. 9-digit number B. 3-digit number C. 10-digit number D. 4-digit number

6. You can disable the Pin or Picture Password by choosing to turn the features on and off under the Sign-in options. (True or False?)

7. You can change the settings for your Lock Screen. (True or False?)

8. Which of the following ways is the incorrect way to access your SmartScreen setting: A. Activate the Charms bar in your Internet Browser, select the Search charm and type in Security. B. Click the Settings button in your Internet Browser, select Safety and click Turn off SmartScreen Filter. C. Activate the Charms bar in your Internet Browser, select the Settings charm and click Privacy. D. Activate the Charms bar in your Internet Browser, select the Search charm and type in SmartScreen Filter.

9. If you are using an antivirus package, you may not be able to scan your PC with, or adjust the settings for Windows Defender. (True or False?)

10. Select the incorrect statement below: A. Device Encryption is available to all Windows 8.1 and RT versions, if the device supports InstantGo. B. You need to be signed in using your Microsoft Account and as Administrator in order to turn encryption on or off. C. If you’re upgrading from a previous version of Windows, Device Encryption will automatically be turned on. D. You can find your Device Encryption settings on the PC Info page, under PC and devices in your PC settings.

63 © 2013 CustomGuide, Inc. Quiz Answers 1. B. Unfortunately passwords that are easy to remember are often easy to guess, like your dog’s name or your birthday. Obviously you don’t want to forget your password, but stay away from something that may be too easy to remember. 2. C. Because there are so many variables in a Picture Password, it is much hard to guess and therefore one of the safest login methods to use. 3. A. A Picture Password is comprised of three different gestures. 4. False. When logging in using a Picture Password, you will have the opportunity to switch to your standard password login, if you wish to do so. 5. D. Your pin number needs to be 4 digits long. 6. False. You can choose to Change or Remove the Pin or Picture Password under the Sign-in options. 7. True. By opening your PC settings and clicking on the Lock Screen you can change various settings including the picture displayed. 8. A. If you perform a search on Security, you are not likely to find an option anywhere for the SmartScreen settings; however, using any one of the other options listed will get you to the SmartScreen settings for your PC. 9. True. Some third party programs will disable or turn Windows Defender off in order for their program to operate correctly. 10. C. When upgrading from a previous version of Windows, you will need to turn on your Device Encryption manually.

IT Services, University of Wolverhampton 64