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It's Time to Rethink How We Do Transit

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It's Time to Rethink How We Do Transit What is ADA Paratransit? How Does Delaware Compare Nationally? Where Do We Go From Here? The Americans with Disabilities Act (ADA) Transit in the First State ensures individuals with disabilities comparable The amount Delaware spends on paratransit To meet these challenges, DTC is exploring transportation within ¾ mile of a local fixed services vs. fixed route service is reversed in The Delaware Transit Corporation (DTC) is the every option in order to establish a “right fit” route, if they are unable to use the fixed comparison to national averages. Currently, agency responsible for operating DART First State. transit system that can meet the needs of its route service independently. Currently, DART DART offers paratransit service that far exceeds DART’s three major services are fixed route bus, customers while operating within a realistic provides paratransit service to disabled Federal requirements and is not delivered DART Facts Americans with Disabilities framework that can be maintained over individuals statewide, regardless of location. consistently. Nationally, transit systems spend an Act (ADA) paratransit and ■ 70 total routes the long haul and expanded in response to Many of these service requests come from average of 10.9% of their budget on paratransit. commuter rail. ■ • 44 New Castle County growing demand. areas outside ADA established corridors. In Delaware, 45.4% of DART’s budget is ■ • 14 Kent County spent on paratransit. This service model is not This is where you can help. DTC is looking to At DTC, we understand ■ • 2 Sussex County / 8 resort (seasonal) sustainable and can ultimately jeopardize transit work cooperatively with customers, officials, the importance of a safe, ■ • 2 Intercounty service for all customers statewide. stakeholders and other Delaware citizens in convenient and efficient ■ Fiscal Year 2012 Ridership order to set goals and define reforms that will public transportation system. ■ • 12.8 million trips systemwide enable us to develop a sustainable transit DART Expenditures vs. National Average Public transit connects us with the ■ • 10.6 million fixed route bus trips service that works for everyone. places we want to go while giving ■ • Nearly 1 million paratransit trips us independence, flexibility and Rail ■ • 1.2 million SEPTA Delaware train trips the ability to live, work and play in 8.0% ■ Over 500 revenue vehicles communities throughout the First Contact Us State. ■ Over 900 employees Fixed Interested individuals may provide comments ADA service Route ■ 3 operating unions 46.6% We want to improve by mail to: area ■ 4 operating facilities It’s Time to Paratransit DART transit services to DART Right Fit Transit 45.4% create more convenient ■ 2 administrative offices 900 Public Safety Boulevard Rethink How transportation options for Dover, DE 19901 Outside ADA service area all Delawareans. We Do Transit 1-800-652-DART (3278), option 2 DART [email protected] www.DartFirstState.com We welcome your input in redesigning a “right fit” transit Rail system that is both effective and 17.1% sustainable for years to come. Para- Fixed transit Route 10.9% 72.0% National What is ADA Paratransit? How Does Delaware Compare Nationally? Where Do We Go From Here? The Americans with Disabilities Act (ADA) Transit in the First State ensures individuals with disabilities comparable The amount Delaware spends on paratransit To meet these challenges, DTC is exploring transportation within ¾ mile of a local fixed services vs. fixed route service is reversed in The Delaware Transit Corporation (DTC) is the every option in order to establish a “right fit” route, if they are unable to use the fixed comparison to national averages. Currently, agency responsible for operating DART First State. transit system that can meet the needs of its route service independently. Currently, DART DART offers paratransit service that far exceeds DART’s three major services are fixed route bus, customers while operating within a realistic provides paratransit service to disabled Federal requirements and is not delivered DART Facts Americans with Disabilities framework that can be maintained over individuals statewide, regardless of location. consistently. Nationally, transit systems spend an Act (ADA) paratransit and ■ 70 total routes the long haul and expanded in response to Many of these service requests come from average of 10.9% of their budget on paratransit. commuter rail. ■ • 44 New Castle County growing demand. areas outside ADA established corridors. In Delaware, 45.4% of DART’s budget is ■ • 14 Kent County spent on paratransit. This service model is not This is where you can help. DTC is looking to At DTC, we understand ■ • 2 Sussex County / 8 resort (seasonal) sustainable and can ultimately jeopardize transit work cooperatively with customers, officials, the importance of a safe, ■ • 2 Intercounty service for all customers statewide. stakeholders and other Delaware citizens in convenient and efficient ■ Fiscal Year 2012 Ridership order to set goals and define reforms that will public transportation system. ■ • 12.8 million trips systemwide enable us to develop a sustainable transit DART Expenditures vs. National Average Public transit connects us with the ■ • 10.6 million fixed route bus trips service that works for everyone. places we want to go while giving ■ • Nearly 1 million paratransit trips us independence, flexibility and Rail ■ • 1.2 million SEPTA Delaware train trips the ability to live, work and play in 8.0% ■ Over 500 revenue vehicles communities throughout the First Contact Us State. ■ Over 900 employees Fixed Interested individuals may provide comments ADA service Route ■ 3 operating unions 46.6% We want to improve by mail to: area ■ 4 operating facilities It’s Time to Paratransit DART transit services to DART Right Fit Transit 45.4% create more convenient ■ 2 administrative offices 900 Public Safety Boulevard Rethink How transportation options for Dover, DE 19901 Outside ADA service area all Delawareans. We Do Transit 1-800-652-DART (3278), option 2 DART [email protected] www.DartFirstState.com We welcome your input in redesigning a “right fit” transit Rail system that is both effective and 17.1% sustainable for years to come. Para- Fixed transit Route 10.9% 72.0% National What is ADA Paratransit? How Does Delaware Compare Nationally? Where Do We Go From Here? The Americans with Disabilities Act (ADA) Transit in the First State ensures individuals with disabilities comparable The amount Delaware spends on paratransit To meet these challenges, DTC is exploring transportation within ¾ mile of a local fixed services vs. fixed route service is reversed in The Delaware Transit Corporation (DTC) is the every option in order to establish a “right fit” route, if they are unable to use the fixed comparison to national averages. Currently, agency responsible for operating DART First State. transit system that can meet the needs of its route service independently. Currently, DART DART offers paratransit service that far exceeds DART’s three major services are fixed route bus, customers while operating within a realistic provides paratransit service to disabled Federal requirements and is not delivered DART Facts Americans with Disabilities framework that can be maintained over individuals statewide, regardless of location. consistently. Nationally, transit systems spend an Act (ADA) paratransit and ■ 70 total routes the long haul and expanded in response to Many of these service requests come from average of 10.9% of their budget on paratransit. commuter rail. ■ • 44 New Castle County growing demand. areas outside ADA established corridors. In Delaware, 45.4% of DART’s budget is ■ • 14 Kent County spent on paratransit. This service model is not This is where you can help. DTC is looking to At DTC, we understand ■ • 2 Sussex County / 8 resort (seasonal) sustainable and can ultimately jeopardize transit work cooperatively with customers, officials, the importance of a safe, ■ • 2 Intercounty service for all customers statewide. stakeholders and other Delaware citizens in convenient and efficient ■ Fiscal Year 2012 Ridership order to set goals and define reforms that will public transportation system. ■ • 12.8 million trips systemwide enable us to develop a sustainable transit DART Expenditures vs. National Average Public transit connects us with the ■ • 10.6 million fixed route bus trips service that works for everyone. places we want to go while giving ■ • Nearly 1 million paratransit trips us independence, flexibility and Rail ■ • 1.2 million SEPTA Delaware train trips the ability to live, work and play in 8.0% ■ Over 500 revenue vehicles communities throughout the First Contact Us State. ■ Over 900 employees Fixed Interested individuals may provide comments ADA service Route ■ 3 operating unions 46.6% We want to improve by mail to: area ■ 4 operating facilities It’s Time to Paratransit DART transit services to DART Right Fit Transit 45.4% create more convenient ■ 2 administrative offices 900 Public Safety Boulevard Rethink How transportation options for Dover, DE 19901 Outside ADA service area all Delawareans. We Do Transit 1-800-652-DART (3278), option 2 DART [email protected] www.DartFirstState.com We welcome your input in redesigning a “right fit” transit Rail system that is both effective and 17.1% sustainable for years to come. Para- Fixed transit Route 10.9% 72.0% National The Challenges Facing Our Current Transit System Redesigning a “Right Fit” Transit System We are committed to improving the quality and So, we want to work with you…the rider, the Need for New or Expanded Services Constrained Resources efficiency of DART services, and we need meaningful caregiver, the community, the service agency, Providing Good Paratransit Over the past several years, the demand for both DTC has maintained the same fare rates in input from the public to do that. From our perspective, the public…to come up with ideas that will DART’s bus and paratransit services in Delaware New Castle County that were in place back in Service at a Reasonable Cost here are some options we can consider: help improve public transportation for all.
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