Delaware Transit Corporation DART First State Great Beginnings
Delaware Coach Co. - 1864 GWTA - 1969 DART - 1971 DART First State - 1995 Our Mission
The Mission of the Delaware Transit Corporation is to design and provide the highest quality public transportation services that satisfy the needs of the customer and the community. Service Overview
Operating Division of DelDOT Services statewide Over 224 fixed route buses operate 69 bus routes (Statewide) Over 284 paratransit buses Contract commuter rail service between Delaware & Philadelphia Mobility programs Service Characteristics New Castle County
Operate 47 bus routes Paratransit service covers entire County Rail service Population of 534,634 County size - 426 square miles County mix of urban & industrial Rider Demographics New Castle County • 79.4% commute to and from work alone • 10.1% carpool Age 15.3% 35-44 • 3.6% use public transit 12.5% 25-34 •29.5% BA degree or higher
Gender 54.4% Female No Vehicle Available 48.6% Male 32.9% Service Characteristics Kent County
Operate 14 bus routes Paratransit service covers entire County Population of 157,741 County size - 591 square miles County mix of urban & rural Rider Demographics Kent County
• 33% commute to and from work Age • 61% ride four or five days a week 16.2% 35-44 • 18.6% BA degree or higher 13.5% 25-34
Gender No Vehicle Available 51.8% Female 52.1% 48.2% Male Service Characteristics Sussex County Operate 7 bus routes Paratransit service covers entire County Population of 192,747 County size - 938 square miles County predominantly rural Rider Demographics Sussex County
• 50% commute to and from work
• 33% ride one to three days a week Age 15.0% 35-44 • 25% BA degree or higher 11.4% 25-34
Gender No Vehicle Available 51.1% Female 44.4% 48.9% Male Rail Service SEPTA Wilmington Newark Line commuter rail stations Wilmington Amtrak Claymont Newark Fairplay Station at Churchmans Crossing 37 weekday and 12 Saturday trips 12 Sunday trips
Freight operations in Sussex County Rider Demographics Rail Service • 73% commute to and from work • 77% ride four or five days a week Age • 60% have college degree or post 27.6% 35-44 college studies 27.1% 25-34
Gender No Vehicle Available 41.4% Female 15.5% 47.5% Male Service Hours
New Castle County Weekdays – 5 AM to 11 PM Saturday – 6 AM to 8 PM Sunday – 9 AM to 5 PM
Kent County Weekdays – 6 AM to 9 PM Saturday – 9 AM to 6 PM
Sussex County Weekdays – 5 AM to 11 PM Fare Structure Fixed Route
New Castle County Cash - $1.15 / Reduced fare cash - $0.45 Daily Pass - $2.40
Kent & Sussex Counties Cash - $1.00 / Reduced fare cash - $0.40 Daily Pass - $2.10
Intercounty Service Cash – 1 zone $1.50 / 2 zones $3.00 / 3 zones $4.50 / 4 zones $6.00 / 5 zones $7.50 Reduced fare cash – 1 zone $0.60 / 2 zones $1.20 / 3 zones $1.80 / 4 zones $2.40 / 5 zones $3.00 Daily Pass – 1 zone $3.15 / 2 zones $6.30 / 3 zones $9.45 / 4 zones $9.45 / 5 zones $9.45 Fare Structure DARTCard
Stored value card Discounts range from 20 % to 40% Seven different fare card options Fare Structure
Paratransit New Castle & Sussex Counties - $2.00 Kent County - $2.00
SEPTA Wilmington Newark Line Peak - $6.25 Off-peak - $4.75 Unique Services Churchman's Shuttles Go-Link Kent County Harrington – Dover Shuttle Seaford – Delmar Shuttle Generations 5317 Program Service Statistics
Total annual passenger trips – 12,047,186
Annual paratransit trips – 968,323
Annual vehicle miles – 17,441,122
Annual vehicle hours – 1,014,246 June-2011 Ridership
Annual Ridership by Mode - FY'2011
9,635,549
10,000,000
9,000,000
8,000,000
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000 968,323 1,158,650 2,000,000
1,000,000
0 Fixed Route Paratransit Rail Personnel
Operations & Maintenance – 675
General Administration – 192
Total number employees - 867
9/21/06 data DART’s Fleet Fixed Route – 224 buses Gillig Hybrid (22) Gilligs (123) MCIs (11) NABIs (63) Trolleys (5)
Paratransit – 284 buses Funding
DART First State receives funding from:
State of Delaware Transportation Trust Fund Federal Government Other revenues Passenger fares Capital Budget – FY 11 Total $50,812,800 Passenger Revenue – FY 11 Total $12,088,600 Transit Functions
Transportation-Responsible for daily implementation of scheduled transit service through operations, dispatching and supervision Maintenance-Maintaining adequate supply of transit vehicles to meet daily schedules; activities include servicing, preventative maintenance, running repairs, component overhaul Budgeting & Finance-Maintain control over Agency’s Fiscal Resources; Accounting, Budget Control, Revenue Handling, Inventory, Payroll Administration-Supporting overall Management of Transit Agency; Human Resources, Labor Relations, Law, Internal Auditing, Public Affairs Transit Functions
Marketing-Promoting ridership from current users and non-users of transit service; Public Information, Riding incentives, Market Penetration Operations Planning-Responsible for Efficiently tailoring the supply of transit service to meet anticipated or actual demand. Objectives Include: Maximize Service Effectiveness by increasing passengers/hour or passengers/mile Maximize Service Efficiency by decreasing the cost/hour or cost/mile Maximize Cost Effectiveness by decreasing the cost/passenger Transit Operations Planning Framework
Evaluate Service Concepts – Demand/Revenue Estimation – Operating Cost Estimation – Measures & Standards—Data Collection mostly based on Ridership Statistics – Compare existing/proposed services with standards – Prepare Service Change Implementation Plan Planning & Scheduling Team Deliverables
Annual Service Plan Bi-Annual Service Change 6 Year Business Plan Update Subdivision/Roadway Reviews Work with Land Use Depts. & Development Community Title VI Service Area Characteristics Long Range Transit Plan via MPO’s, Statewide Transportation Plan Service Area Characteristics Travel characteristics Socioeconomic characteristics Land Use- TOD Moderate to High Density; compact development with mix of uses; easy walking distance to transit & convenient pedestrian connections Geographic & Topographic features— Pavement conditions, water bodies, hills, etc. Community policies Energy considerations-price and availability of fuel Safety and Security- Crime and accidents Goals
Convenience Service Availability Service Directness Policy Headways Service Span Stop Spacing Service Analysis
Peer Group Analysis Used in the absence of defined standards Comparison between your transit system and other similar systems via statistical comparisons of key performance measures Trend Line Analysis—examination of your transit system over five year period Americans with Disabilities Act (ADA)
Civil Rights Law 1991 Broader than transportation Applies Universally MUST be considered in context of Service Planning
Percent Growth of Newark Bus Ridership from 2000 Base
2012 44.6% 2011 39.4% 2010 23.4% 2009 20.0% 2008 25.7% 2007 8.8% 2006 4.3% 2005 2.4% -3.7% 2004 -6.2% 2003 -4.2% 2002 -4.3% 2001 2000 0.0%
-10.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% Above chart shows the total ridership of the following routes: 6, 16, 31, 33, 34, 39, 55, 59 and 65. Average Daily Ridership by Year - Newark City Buses
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Average Daily Ridership by Year - SEPTA R2 to & From Newark
800
700
600
500
400
300
200
100
0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Calendar Year Ridership - Newark City Buses 2,000,000
1,800,000
1,600,000
1,400,000
1,200,000
1,000,000
800,000
600,000
400,000
200,000
0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Calendar Year Ridership - SEPTA R2 to & From Newark
200,000
180,000
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Density Targets to Support Transit
Residential densities 7-8 households per gross acre support local bus service Employment densities of 25 jobs per gross acre support high capacity transit service if clustered and close to facility; 50 jobs per gross acre higher frequency, higher volume light rail Coordination Efforts & Projects History
WILMAPCO Newark to Elkton Intermodal Study 1998 SEPTA Rail to Newark 1997 Route 65 Newark Transit Hub Subcommittee/City of Newark Parking Study Newark Transit Hub/Trolley Route 31 Newark Transit Coordination pilot with University of Delaware Expansion of Fixed Route Services to Newark Newark Train Station/Newark Transportation Plan BRAC Thank You. DART First State The Smart Way To Go!
Cathy Smith Planning Manager [email protected] www.DartFirstState.com