Letting Handbook and Factsheets
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The Letting Centre Letting Handbook and Factsheets 2nd Edition Back to contents The Letting Handbook © The Letting Centre 10/2019 Back to contents The Letting Centre Letting Handbook and Factsheets 2nd Edition Editors: Paul Ives Bsc (Hons), MBA and Tracey Cheyne ACILEx Consultant Lawyers: Anthony Clark BLaw (Hons), FNAEA and Phillip Hopkins LLB (Hons) The Letting Handbook © The Letting Centre 10/2019 Back to contents The Letting Handbook © The Letting Centre 10/2019 Back to contents Copyright and Contact Information Published by: The Letting Centre Ltd, Old Vicarage, Withycombe Village Rd., Exmouth, EX8 3AG. Tel: 01258 857375 © Paul Ives & The Letting Centre, 2019 ISBN: 0 9532085 0 8 First published in 1997 by The Letting Centre Ltd. British Library Cataloguing in Publication Data. A CIP catalogue record for this book is available from the British Library All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage or retrieval system without prior permission from the publisher. Handbook Revision Service The Letting Handbook is produced in a loose-leaf format in order to facilitate updates, and an update service is available on a subscription basis. For more information, please read and complete the form included in the Preface section (see following pages) of the Letting Handbook or contact the Letting Centre. The Letting Handbook © The Letting Centre 10/2019 Back to contents About us The Letting Centre was established in 1993 as an independent organisation providing support to landlords and businesses involved in property management. Prior to that, the founders were involved in lettings as landlords in their own right and as agents for local landlords in the Cambridgeshire area. The Letting Centre supports local charities and takes pride in its donations towards good causes. The Letting Centre founded and published the Letting Update Journal between 1994 and 2011. Driven by the need to collate the mass of data and regulatory requirements necessary to compile the Journal, and by questions asked by our subscribers, we produced a database which comprises over 2500 records of information related to the letting market landlord and tenant law, including recent legislation and case law. As well as the Letting Handbook, we publish a range of other products and publications for use in residential letting situations which have been drafted with our 20 years of experience. Other products available: Our range of products include our Professional Packs and Professional Series Agreements which are provided in a clear and concise format, written in plain English and come with comprehensive drafting and guidance notes. Our agreements have been drafted by our lawyers with experience in the letting industry and experience in drafting tenancy documentation. Housing Law is continually undergoing change by way of new Acts of Parliament, case law and legislation.We ensure that all our Professional Series forms are kept up-to-date by continually monitoring any feedback from new legislation and customers in the field and carrying out an annual review of our full product range. For more information on the products we publish please see Appendix C. The Letting Handbook © The Letting Centre 10/2019 Back to contents Preface The roots of this Handbook arose from the need to reference the mass of law, regulations and other information relating to residential letting and property management. Not only is such information currently spread across numerous reference books, Acts of Parliament, Statutory Instruments and in recent case law, but it is also constantly changing. The aim of the Letting Handbook is twofold. Firstly, it is intended that the Handbook will act to consolidate and index all the main sources of information available to the practitioner in order to provide a single point of reference. Secondly, it is intended that the Handbook shall keep track of any changes in legislation or general practice; the loose-leaf format should help to ensure that the information can be updated on a regular basis. In collecting the large amount of material for the Handbook, we have in some cases used existing material from the Letting Update Journal. In other cases, the material is original and independently researched. I am very fortunate to have been assisted in the preparation of this edition by Mr Tony Clark, formerly General Secretary of the National Association of Estate Agents (NAEA) who is a lawyer and has great experience in the practical application of the law to residential lettings and the dealings of agents. Mr Clark helped prepare the section dealing with Rents and Deposits, and also the section dealing with Harassment and Illegal Eviction. David d’Orton-Gibson had assisted me on severals occasions with updates to the Housing Benefit section - an area which he has great knowledge, and which continues to baffle most mortals like myself who struggle with its complexity. I am also grateful to my assistant, Rachel Townsend for her help in researching the early editions and preparing the section on Disrepair. My sincere thanks to all these individuals for their invaluable contributions and without whose continual encouragement, the Handbook might still be in the ‘ideas stage’. Finally, love and thanks to my wife, Jane, for providing much support and encouragement, for patiently enduring months of neglect whilst the Handbook was in preparation, and for fastidiously proof-reading the manuscripts prior to publication. Paul D. Ives December 1997 The Letting Handbook © The Letting Centre 10/2019 Back to contents Acknowledgements The author would like to extend thanks and acknowledgements to the following individuals for their assistance and encouragement in developing this Handbook: Linda Blair Barrister Frances Burkinshaw FNAEA Tracey Cheyne ACILEx Graham Clarke BSc ARICS MCIH Tony Clark BLaw(Hons), FNAEA Roger Critchley Geoffrey Cutting David d’Orton-Gibson MCIM, FNAEA, CRLM David Dixon Solicitor Lesley Farbridge Gareth J. Hardwick M.I.Mgt. Phillip Hopkins LLB (Hons) Patrick Maple Nigel Parkinson Solicitor David Perkins FNAEA Anne Quieti Rachel Townsend Eric Wynne Bsc(Est. Mngt) Organisations Thanks also to the following companies and organisations for invaluable technical advice, support and inspiration: Association of Residential Letting Agents Campaign for Bedsit Rights Cambridgeshire Trading Standards Department Department of the Environment Department of Trade and Industry Health & Safety Executive Housing Law Practitioners Association HMO Network Joseph Rowntree Foundation National Association of Estate Agents Rent Officer Service Royal Institution of Chartered Surveyors Shelter Small Landlords Association Southcourt Property Management The Scottish Office The Letting Handbook © The Letting Centre 10/2019 Back to contents Handbook Revision Service The Letting Handbook is produced in a loose-leaf format and can also be viewed online if you have purchased ‘Letting Handbook Online.’ The Letting Centre aims to update this publication each year as legislation and guidance changes. If you would like to keep your Handbook totally up-to-date, we recommend that you subscribe to the Letting Centre’s Handbook Revision Service. The current cost* of this service is: • Printed loose-leaf format: £35 per annum* • Printed loose-leaf format and Online version: £59 per annum (including £4.00 VAT for the online element)* To subscribe to the Handbook Revision Service, please complete the form attached and return it to the Letting Centre at the address given below. N.B. If you require a revision service for your Letting Handbook, it is strongly recommended that you subscribe to the service within 12 months of purchase. The Letting Centre cannot guarantee to provide updates for each of the earlier editions prior to this point. *prices correct at time of publication, but subject to change thereafter. Handbook Revision Service Form 1. Revision Service Please send me updates for the Letting Handbook until further notice. I understand that I can cancel the service at any time. 2. Payment I enclose payment of £35.00 / £59.00 [delete as appropriate] I understand that you will invoice my company as appropriate at the start of each subsequent yearly period. Name: Company: Address: Town: Postcode: Tel: Email Address: Please return this form to: The Letting Centre, 13 Fleetsbridge Business Centre, Upton Road, Poole, BH17 7AF. The Letting Handbook © The Letting Centre 10/2019 Back to contents The Letting Handbook © The Letting Centre 10/2019 Back to contents Contents Chapter Page Preface and Acknowledgements Contents Index and Glossary Scope, Customer Suggestions Form Section 1: Practical Aspects The Event Sequence 1. Pre-tenancy Issues and Procedures General requirements 1 - 1 Licensing and planning controls 1 - 2 Energy Performance Certificates 1 - 4 Tax issues 1 - 5 Rental valuation 1 - 6 Preparing the property for letting 1 - 7 Drawing up an inventory 1 - 8 Agency instruction 1 - 10 Duty to disclose fees 1 - 12 Redress Schemes 1 - 12 Client Money Protection Schemes 1 - 13 Data Protection 1 - 13 Property Title and Lease Restrictions 1 - 14 Insurances 1 - 15 Tenant vetting 1 - 16 Tenant references and credit checks 1 - 17 Immigration Checks 1 - 20 Pre-Tenancy checklist 1 - 22 2. Granting and Managing the Tenancy The tenancy agreement 2 - 1 Financial issues 2 - 3 The check-in 2 - 4 Management issues 2 - 5 Maintenance issues 2 - 6 Other management