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September 6, 2005 MINUTES

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September 6, 2005 MINUTES THE CORPORATION OF THE MUNICIPALITY OF CHATHAM-KENT CHATHAM-KENT COUNCIL MEETING COUNCIL CHAMBERS, CHATHAM CIVIC CENTRE SEPTEMBER 6, 2005 6:00 P.M. _____________________________________________________________________ 1. CALL TO ORDER The Mayor called the meeting to Order. Present were: Mayor Diane Gagner, Councillors Arbour, Eberle, Faas, Fluker, Gilbert, Gordon, Herman, McGregor, McGuigan, Robbins, Scott, Vercouteren and Weaver Regrets: Councillors Brown, Crew, King and Sulman. Acting Chief Administrative Officer - Gerry Wolting 2. APPROVAL OF SUPPLEMENTARY AGENDA There was no supplementary agenda. 3. DISCLOSURES OF PECUNIARY INTEREST (DIRECT OR INDIRECT) AND THE GENERAL NATURE THEREOF Councillor McGregor declared a pecuniary interest in an In Closed Session item with regard to Economic Development. The Mayor read the following Announcement. ----------------------------------------------------------------------------------------------------------------- For Immediate Release September 6, 2005 NuComm International Brings 350 Jobs to Chatham-Kent NuComm International has selected Chatham-Kent for its 9th contact centre operation. The former Ministry of Transportation (MTO) building, located at 745 Richmond Street in Chatham, will be the new home for 350 jobs. Construction has already begun this week to renovate the 22,000 square foot Chatham site. The renovations will provide a 200-seat, state-of-the-art office-type setting where employees will begin working as early as September 26, 2005.” Chatham-Kent Economic Development Services hosted a job fair for NuComm in July, which helped greatly in supporting NuComm’s choice. ”After careful analysis of the data, we have made a location decision and will begin making job offers next week,” said NuComm International Vice President Clive Woodrow. Chatham-Kent Council Minutes from its meeting held on September 6, 2005 Page 1 of 48 Mayor Diane Gagner said she is very pleased NuComm International will be joining the growing call centre industry in Chatham-Kent. “The technical aspect of these jobs will open many doors for people working in our call centres,” Gagner said. “A greater range of economic activity in the industry broadens the area’s economic base. There will also be training and educational opportunities for students as a result of a more diversified economy; all aspects which contribute to growth in our community.” “The Tatro Group is very excited to construct this new facility for NuComm,” said Daryl Dawson, Corporate Financial Controller of the Tatro Group of Companies. “The facility will be the third centre in three years that Tatro Group has constructed for companies in the growing call centre market. We have developed an excellent relationship with NuComm and look forward to working with them for years to come.” “I am very pleased by NuComm’s continued confidence in Ontario as a premier location for expanding its operations,” said Ontario Economic Development Minister Joseph Cordiano. “An investment that creates 350 jobs will make an important contribution to both the local and provincial economies.” Geoff Wright, Service/Commercial Coordinator at Economic Development Services, said Chatham-Kent and its partners have been working closely with NuComm International to bring full-time jobs to the area. “Chatham-Kent’s strong workforce was a key component to the location decision.” “We typically show several property locations in Chatham-Kent based on the clients’ building requirements and expansion plans,” said Wright. “NuComm was searching for a location they could start up in a short period and expand over time. They ultimately chose the former MTO location.” About NuComm Since receiving recognition as one of Canada’s 50 Best Managed Companies™ in 2001, NuComm has grown to become the largest privately-held Canadian provider of customer relationship management and contact centre services. Owned and operated by a team of experienced Canadian contact centre professionals, NuComm is among the few contact centres operating in an ISO 9001:2000 quality- managed environment. NuComm is a Canadian success story making its mark in the competitive global contact centre industry. NuComm continues to grow rapidly, servicing clients ranging from small and mid-sized businesses to Fortune 500 multi-nationals. NuComm offers a variety of innovative “customer care” solutions, ranging from its OnCall™ pay-as-you-go service to its Automated Voice Services business along with its growing list of solutions offering for the Customer Contact Center industry. In addition to its new Chatham-Kent operations, NuComm’s other call centres are located in St. Catharines, Owen Sound, Brockville, Sault Ste. Marie, Cobourg, Temiskaming Shores, Oromocto, New Brunswick and Manila, Philippines. As a leader in the North American contact centre industry, NuComm’s contact centres provide technical and service support, customer care and billing, data management and customer self-service programs to some of the best-known companies in the cable, financial services, telecom and media & entertainment sectors. Chatham-Kent Council Minutes from its meeting held on September 6, 2005 Page 2 of 48 NuComm will accept resumes for the new facility in the following manner: · Via their web site at www.nucomm.net/international/careers · NuComm’s toll-free recruiting line at 1.866.855.5429 Geoff Wright Clive Woodrow Service /Commercial Coordinator Vice President, Client Services Economic Development Services NuComm International Municipality of Chatham-Kent (905) 323-3939, ext. 35067 (519) 351-1228 ext.2033 or Mobile: (416) 566-0911 [email protected] [email protected] The Mayor, on behalf of Council and the citizens of Chatham-Kent welcomed NuComm to Chatham-Kent. 4. READING OF THE MINUTES No minutes were presented for Council’s consideration. 5. COMMITTEE REPORTS (a) Recommendations of the Drainage Board from its meeting held on July 27, 2005 (to be approved) Councillor Fluker moved, Councillor Eberle seconded: “That Recommendations of the Drainage Board from its meeting held on July 27, 2005 be approved.” The Mayor put the Motion. Motion Carried (b) Recommendations of the Drainage Board from its meeting held on August 24, 2005 (to be approved) Councillor Fluker moved, Councillor Eberle seconded: “That Recommendations of the Drainage Board from its meeting held on August 24, 2005 be approved.” The Mayor put the Motion. Motion Carried 6. HEALTH AND FAMILY SERVICES Report from administration re (a) Purchase of Service Agreement with Thamesville and Area Early Learning Centre for Child Care Chatham-Kent Council Minutes from its meeting held on September 6, 2005 Page 3 of 48 MUNICIPALITY OF CHATHAM-KENT HEALTH AND FAMILY SERVICES CHILDREN’S SERVICES TO: Mayor and Members of Council FROM: Marsha Millar, E. C. E., B. A. Director, Children’s Services DATE: August 17, 2005 SUBJECT: Purchase of Service Agreement with Thamesville and Area Early Learning Centre for Child Care. RECOMMENDATION It is recommended that: 1. A Purchase of Service Agreement with Thamesville and Area Early Learning Centre and the Municipality of Chatham-Kent for child care services be executed, at no incremental cost to the Municipality. BACKGROUND For a number of years the Municipality of Chatham-Kent has maintained a purchase of service agreement with Thamesville Learning Centre in Thamesville to provide for the child care needs of families in that area. COMMENTS The facility is in the process of converting to non-profit status and is required to change the name of the business and will now be called “Thamesville and Area Early Learning Centre”. As a result, a new purchase of service agreement is required. The facility is also relocating to the Good Shepherd Catholic School in Thamesville in preparation for implementation of the Best Start initiative. COMMUNITY STRATEGIC PLAN The recommendation in this report supports the following objectives and strategic directions: A: Health – We are a healthy community A3: Promote healthy lifestyles A4: Foster a safe and caring community F: Learning – We are a learning community F2: Support the delivery of lifelong learning programs Desired Outcomes/Proposed Activities · Promote wellness, improve lifestyle choices and expand upon healthy behaviours to build a sustainable health system · Achieve substantial and sustained reduction and prevention of child poverty · Chatham-Kent residents are a part of a municipal-wide learning community Chatham-Kent Council Minutes from its meeting held on September 6, 2005 Page 4 of 48 The recommendation will not adversely impact on the remainder of the Community Strategic Plan. CONSULTATION The following internal and external businesses were consulted and support the recommendation: · Thamesville Learning Centre Owner · Board of Directors for the newly incorporated Thamesville and Area Early Learning Centre · Municipality of Chatham-Kent Children’s Services · Ministry of Children and Youth Services FINANCIAL IMPLICATIONS There are no financial implications resulting from this recommendation. These services will be purchased by re-directing existing base budget funds. This agreement would simply change the name of the operator with whom we do business. Prepared by: Reviewed by: ______________________ _______________________ Marsha Millar, E.C.E.C., B.A. Lucy Brown, R.N., B.A. Director, Children’s Services General Manager, Health & Family Services Health & Family Services Reviewed by: ______________________ Gerry Wolting, B.Math, CA Acting Chief Administrative Officer Councillor
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