Descartes Macropoint™ Join Other Descartes Macropoint Customers and Descartes Product Management to Discuss Development Plans and Priorities for Upcoming Releases
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Global User & Partner Conference March 6, 2018 On behalf of Descartes, a warm Evolution welcome to customers and partners joining us from around the world! Whether you’re a past attendee, or if this is your introduction to our annual conference, thank you for your participation in this forum for learning, networking and sharing. Also, a special thank you to the volunteer customer members of our Global User Group Steering Committee. Over the many months leading up to the event, your guidance and insights have been important to the planning process. A sincere thank you as well to our United by Design partners for your participation and sponsorship, which continues to make this event not only possible but also more informative. Set in collaboration with our Global User Group Steering Committee, the theme of our 2018 conference is Logistics: The Engine of Ecommerce. Without question, ecommerce is transforming supply chains and logistics operations. From manufacturers and retailers to distributors, logistics service providers, technology providers and more—our theme calls attention to the need to work together to develop the strategies, tactics and technologies to innovate for success today and in the future. With close to 90 sessions this year, our packed agenda is designed to address the road ahead with user training, peer group and product roadmap discussions, new industry benchmark studies, our second annual Executive Forum and more. In addition, please take advantage of the unique opportunity to hear Mark Holifield from The Home Depot deliver the keynote address—as well as the other 80+ customers, partners and industry experts who are speaking in our program this year. By far, this is the largest contingent of external speakers to date at Evolution, and we would like to extend an earnest thank you to the following organizations for their participation: Adelante, Airforwarders Association, AlixPartners, American Hotel Register, ANCLA Logistik GmbH (PackAngels), ARC Advisory Group, Art Van Furniture, Banyan, BASF, BC Sands, Best Buy, CORT Business Services, CINTAS, Covenant Transport Solutions, DC Velocity, DynCorp International, Echo Global Logistics, Estes Express Lines, FedEx, Five Below, Continued on next page Descartes Evolution 2018 - Page 1 Global User & Partner Conference George H. Young, Google, Great Lakes Wine & Spirits, HD Supply, Ideal Supply, John S. James, Medtronic, Michael Kors, mkmarin trade services, NetSuite, Pitney Bowes, PwC Canada, Restoration Hardware, SAP, Schneider Transportation Management, Schwan’s, Seaboard Marine, Sears, SRS Distribution, The Home Depot, Toyota Motor Manufacturing Canada, Tremco, Universal Logistics, Vigilant and Yusen. We look forward to an informative and enjoyable opportunity to learn from each other! Sincerely, Edward J. Ryan, CEO The Descartes Systems Group Inc. Welcome to Evolution 2018, Descartes’ Global User & Partner Conference, March 6-8, West Palm Beach, Florida Descartes Evolution 2018 - Page 2 Global User & Partner Conference Contents Conference Floor Plan .........................................4 Agenda-At-a-Glance .........................................5 Registration Desk Hours & Optional Pre-conference Events .............6 Wi-Fi Information ............................................7 Program Track Legend & Descriptions .............................8 Session Type Descriptions ......................................9 Track Overviews ............................................10 Executive Forum ............................................23 Agenda Day One ...........................................25 Track Session Descriptions ...................................27 Agenda Day Two. .36 Track Session Descriptions ...................................38 Agenda Day Three ..........................................48 Track Session Descriptions ...................................49 Descartes Conference Speakers .................................53 Our Sponsors ..............................................75 Innovation Center Hours & Listings ..............................82 Conference Info Conference Charter .......................................96 Steering Committee Membership .............................99 Local Restaurant Guide ....................................100 Descartes Evolution 2018 - Page 3 Global User & Partner Conference Conference Floor Plan The event space and registration desk are located on the ground level of the Hilton West Palm Beach. Additional conference rooms are located on the ground and second levels of the Palm Beach County Convention Center accessible via a walkway from the hotel. Palm Beach County Palm Beach County Convention Center Convention Center Ground Level Second Level EXHIBIT EXHIBIT HALL B HALL A ELEVATORS ELEVATORS 1BC 1DE 2A 2B 2C 2D 2E 2F ESCALATOR ESCALATOR TO SECOND TO GROUND LEVEL LEVEL WALKWAY TO CONVENTION CENTER CORAL A CORAL B REGISTRATION OUTDOOR CORAL C MEAL INNOVATION SEATING CENTER & SERVICE SIGN-UP ELEVATORS CORAL D CORAL E CYPRESS B CYPRESS A FOYER AREA HOTEL LOBBY SAPODILLA OCEANA BALLROOM Hilton West Palm Beach Ground Level Hilton Second Level Hilton Third Level INNOVATION INNOVATION Hilton West CENTER 2 Hilton West CENTER 3 INNOVATION Palm Beach CENTER 1 241 Palm Beach 341 235 ELEVATORS ELEVATORS OPEN TO LOBBY BELOW GARDENIA HIBISCUS LILY Descartes Evolution 2018 - Page 4 Global User & Partner Conference Agenda At-a-Glance Agenda At-a-Glance Monday, March 5 Tuesday, March 6 Wednesday, March 7 Thursday, March 8 7 am 8 am Breakfast Breakfast Breakfast 9 am General General Session Session 10 am Breakout & Roadmap Sessions 11 am Training Breakout & Executive Workshops Roadmap Sessions 12 pm Forum Lunch 1 pm Lunch Lunch Lunch 2 pm Training Executive Workshops Forum 3 pm Pre-conference Activities: Networking Event Breakout & 4 pm (All Partners & Roadmap Sessions Sponsors) End-to-end Golf Outing Vision Sessions 5 pm & Boat Cruise (Optional & Open to All) 6 pm 7 pm Dinner Technology Fair & Awards & Networking Reception 8 pm Reception 9 pm Please stop by the Innovation Center Desk located near the event Registration Desk to request a one-on-one product demonstration or meeting. Descartes Evolution 2018 - Page 5 Global User & Partner Conference Registration Desk Hours The hours of operation for the conference Registration Desk are listed below. Located near the Oceana Ballroom, the Registration Desk serves as a central resource for questions and directions during the event: • Monday, March 5: 3:00 pm – 6:00 pm • Tuesday, March 6: 7:30 am – 5:45 pm • Wednesday, March 7: 7:30 am – 6:00 pm • Thursday, March 8: 7:30 am – 1:30 pm Optional Pre-conference Events We are hosting two optional pre-conference networking events on Monday, March 5. If you registered for either golf or the cruise, please see below for event details. Pre-conference Golf: If you registered for golf on Monday, March 5, please plan to arrive at the Breakers West Country Club at 12:00 pm for a shotgun start at 1:00 pm. After our best ball round, golfers are invited to share the day’s challenges during the reception that follows. The registration fee includes green fees, light food and beverage at the reception and gifts for the best of the best shots on this award- winning course. Please note that transportation is not included. Pre-conference Intracoastal Cruise: If you registered for the cruise on Monday, March 5, please meet promptly at 2:15 pm in the lobby of the Hilton West Palm Beach for transfer to the Rybovich Marina, from which we set sail at 3:00pm. Aboard a luxury yacht with state-of-the art amenities, guests will enjoy scenic views of Delray’s Intracoastal Waterway while mingling over hors d’oeuvres during a cocktail reception. We dock at 6:00 pm for return transfer back to the Hilton West Palm Beach. Descartes Evolution 2018 - Page 6 Global User & Partner Conference Wi-Fi Information For your convenience, complimentary Internet access is provided in the event meeting rooms. To access Wi-Fi in the Hilton conference rooms, use: • Network ID: Hilton-Meetings • Password: Descartes2018 To access Wi-Fi in the Convention Center conference rooms: 1. Open a web browser and a splash page will appear. If no splash page appears, navigate to the Convention_Center_Wi-Fi network to connect, and then open a browser for the splash page. 2. On this page, near the bottom left corner, click the [ACCEPT] button to connect to Wi-Fi. Note: If Wi-Fi is not used within a 20 minute period, it becomes inactive and you will need to click [ACCEPT] again to reconnect. The conference theme set by our Global User Group Steering Committee this year is Logistics: The Engine of Ecommerce. Descartes Evolution 2018 - Page 7 Global User & Partner Conference Program Track Legend and Descriptions Sessions are both industry- and solution-focused, and are organized into the following tracks: Private/Dedicated Fleet Topical industry presentations, panel discussions, and customer success stories designed to help businesses employing private and/or dedicated fleets gain deeper insight and new perspectives on unleashing the potential of their fleet operations. Forwarder/Broker & Customs Topical industry presentations, panel discussions, and customer success stories designed to help freight forwarders, customs brokers and organizations with international shipping operations accelerate supply chain speed in the face of intense competitive pressure, demanding ecommerce requirements and constant regulatory and compliance changes. Purchased Transportation Topical industry presentations, panel