Services and Support Groups to help independence and healthy living Wakefield District
This information has been compiled by the Live Well Wakefield Service South West Yorkshire Partnership NHS Foundation Trust.
We aim to provide accurate and useful information and every effort has been made to ensure this information is correct. This directory was updated on the date shown below. If that date is not within the last 6 months there will be a more up to date version available.
Please note: This directory is not exhaustive and inclusion is not an endorsement. No responsibility can be taken for advice or services provided by any support service or social group listed.
If you notice any errors or would like more information, please telephone our office on 01924 255363. Live Well Wakefield, The Agbrigg and Belle Vue Community Centre, Montague Street, Agbrigg, Wakefield WF1 5BB
Updated March 2019 Index
Category Page No.
Befriending Schemes 3 and 4
Bereavement 5 and 6
Carer Support Services 7
District Wide Health and Wellbeing Services 8 - 32
Finances and Legal Services 33 - 35
Housing and Home Maintenance 35 - 43
Learning and Education 43 and 44
Meal Delivery and Shopping Services 44 and 45
Mobility 46
Out of Area 46 - 50
Recreational and Specialist Activities 50 - 55
Support Groups 56 - 63
Other Useful Contacts 63 and 65
Page 2 of 65 Updated March 2019
Befriending Schemes & Services
Organisation Address Details
Age UK Wakefield phone: 01977 552114 Volunteers offer support and friendship to District email: [email protected] isolated older people in their home. Community fax: 01977 518549 Companions postal address: Age UK Wakefield District, 7 Bank Street, Telephone befriending also offered - see Age UK Befriending Castleford, WF10 1JD Telephone Befriending.
Service website: www.ageuk.org.uk/wakefielddistrict/Our- services/Befriending-Scheme/
Age UK Wakefield phone: 01977 552114 Regular telephone contact & friendship offered District email: [email protected] by volunteers. Telephone fax: 01977 518549 Befriending postal address: Age UK Wakefield District, 7 Bank Street, Castleford, WF10 1JD
website: http://www.ageuk.org.uk/wakefielddistrict/our- services/befriending-scheme/
Contact the national phone Number: 0800 716543 Organise monthly Sunday afternoon tea parties Elderly for small groups of older people, aged 75 and website: http://www.contact-the-elderly.org.uk/ over, who live alone. Each older person is collected from their home by a volunteer driver and taken to a volunteer host’s home for the Local contact e mail: [email protected] afternoon. phone: 01535 280002 3groups in the Wakefield area 1 group in Ackworth, Pontefract
Page 3 of 65 Updated March 2019
Befriending Schemes & Services
Organisation Address Details
The Silver Line free helpline: 0800 470 80 90 open 24 hours a day 7 days a week A helpline and friendship service for people aged 55 and over website: www.thesilverline.org.uk Silver Line Helpline – confidential information
and advice
Silver Line Telephone Friends – a Silver Line Friend (a volunteer) can provide a regular weekly friendship telephone call
Silver Letters – for people who may be hearing impaired or just prefer the written word. It provides a regular exchange of correspondence. All postage is free for both parties and sent via a mail centre.
Silver Circles – are facilitated group calls with people of shared interests who can discuss topics of interest with the group.
Page 4 of 65 Updated March 2019
Bereavement
Organisation Address Details
Age UK Wakefield phone: 01977 552114 Bereavement Advice and Support Service offers District email: [email protected] practical advice and emotional support to Bereavement postal address: Age UK Wakefield District, 7 Bank Street, bereaved people over the age of 18. Advice & Support Castleford, WF10 1JD Service (BASS) Mutual support groups in Castleford, Pontefract website: www.ageuk.org.uk/wakefielddistrict/Our- and Wakefield. services/Bereavement-advice--support/
Bereavement phone: 01977 552476 Bereavement support provided in a group setting advice and support address: Various locations across the Wakefield District or on an individual basis for adults aged 18 years plus
Cruse phone: 01977 708335 Free national bereavement support service. Bereavement Care email: [email protected]
website: www.cruse.org.uk
Star Bereavement phone: 01924 574071 Bereavement service for children and young Service people aged 4-19yrs, also provide support website: www.starwakefield.org.uk around other forms of loss i.e. when a parent is seriously ill.
Page 5 of 65 Updated March 2019
Bereavement
Organisation Address Details
Facing the Future phone: 0208 939 9560 Free group support to help those bereaved by email: [email protected] suicide to understand grief and cope with loss. Suicide meeting place: 37-39a Charlotte Street, Wakefield WF1 1UL Provided by the Samaritans and Cruise Bereavement Bereavement Care. Support Group website: www.facingthefuturegroups.org For more information and to attend the group please phone.
Wakefield Hospice contact names: Carol Vaux, Chris Ineson and Sarah Naylor day: Mondays (excluding Bank Holidays)1pm – Bereavement Drop phone: 01924 213900 7pm Thursday 9.13am – 3.30pm In address: Wakefield Hospice, Aberford Road, Wakefield, WF1 4TS The Bereavement Drop In Service is for anyone website: www.wakefieldhospice.org/Our-Services/What-We- who has been bereaved and who has been Do/Bereavement known to Wakefield Hospice as a Carer.
For example, you may be a family member or a friend of someone who has been a patient of our Drop In Service or an inpatient who has sadly died. You may have been a Carer/relative attending the Drop In Service in your own right but who is now bereaved.
Page 6 of 65 Updated March 2019
Carer Support Services
Organisation Address Details
Carers Wakefield phone: 01924 305544 and District email: [email protected] Provide support, information and advocacy to postal address: 25 King Street, Wakefield, WF1 2SR adult carers across the district.
website: www.carerswakefield.org.uk Group/ 1:1 / telephone support ‘My Time’ grant fund Training for carers and professionals Carers Forum Carers Walking Group Carers Reading Group Parent Carer’s support group Palliative care carers support group Ladies BME carers support group Men’s group Wakefield Young adult carers Learning disability carer support worker
GOSH Carers phone: 01924 260701 Peer support group for parents / carers of Support Group people with a severe learning disability i.e. Downs syndrome / Cerebral Palsy.
Wakefield District phone: 01977 722860 For carers aged 5-18. Young Carers email: [email protected] postal address: Room 240, Castleford Civic Centre, Ferrybridge Offer information, advice and advocacy. Road, Castleford, WF10 4JH
Page 7 of 65 Updated March 2019
District Wide Name Address Details
Age UK phone: 01977 552114 Free and independent and aims to support older people Wakefield District email: [email protected] to make informed decisions about their life, often at Advocacy postal address: Age UK Wakefield District, 7 Bank Street, critical times. Service Castleford WF10 1JD
website: http://www.ageuk.org.uk/wakefielddistrict/our- services/advocacy-service/
Age UK phone: 01977 552476 / National Helpline 0800 169 6565 Provide a range of information and advice services to Wakefield District fax: 01977 518549 older people, their carers and professionals on a wide Information & email: [email protected] range of issues including housing, social care, Advice Service postal address: 7 Bank Street, Castleford, WF10 1JD residential care and maintaining independence.
website: Equipment loans also provided. http://www.ageuk.org.uk/wakefielddistrict/information--advice/
Age UK phone: 01977 552114 Provides support for patients who are 65 and over living Wakefield District email: [email protected] with breast, colorectal or prostate cancer. Macmillan postal address: Age UK Wakefield District, 7 Bank Street, Cancer Support Castleford, WF10 1JD Programme website: http://www.ageuk.org.uk/wakefielddistrict/our- services/macmillan-cancer-support-programme/
Page 8 of 65 Updated March 2019
District Wide Name Address Details
Age UK phone: 01977 664860 or 0786 752 3357 A free service to enable older people who have Wakefield District email: [email protected] experienced significant change to regain confidence and Social Contact fax: 01977 518549 independence. The significant change could be through Scheme postal address: Social Contact Scheme Coordinator, a hospital admission, medical condition, or other altered 20 Carlton Street, Castleford, WF10 1AY personal circumstance.
website: www.ageuk.org.uk/wakefielddistrict/Our- services/Home-support/
Alzheimer’s phone: 01924 373264 Side by Side is an Alzheimer’s Society service in Society – Side by contact: Engagement and Involvement Officer Wakefield & Five Towns which helps people with Side website: alzheimers.org.uk/sidebyside dementia to keep doing the things they love - and try new things - with the support of a volunteer.
Alzheimer’s phone: 01924 373264 Day and time: Society - meeting places: Pontefract - 2nd and 4th Tuesday of the month, Singing for the Pontefract Congregational Church, Finkle Street, 1pm-3pm Brain (opposite Morrisons) WF8 1QG Kettlethorpe - 1st and 3rd Thursday 1pm-3pm
Kettlethorpe Community Centre, Standbridge Lane, No experience or talent required! Kettlethorpe (opposite the Crematorium) WF2 7NW Both groups are currently full. Please contact us to be website: www.alzheimers.org.uk added to the waiting list.
Page 9 of 65 Updated March 2019
District Wide Name Address Details
Alzheimer’s phone: 01924 373264 Day: Friday Society - website: www.alzheimers.org.uk Time: 10.30am-12.30pm Gardening Group address: Woodcock Street Allotments, Sugar Lane, Fortnightly from March to November Wakefield WF1 5LA Informal, growing fruit and vegetables, cup of tea and a chat.
Barnardo’s phone: 01924 304152 Support for pregnant teenagers and young parents Young Families under 20 years of age, 1:1 or group support. Service Provide: practical help, support and advice i.e. confidence building / debt advice / benefits / housing issues / parenting skills / education / employment / budgeting/ personal safety / sexual health etc.
Bag Faries contact name: Heike Gaskell Wintermeyer Open Monday 11am – 3pm contact number: 075266 57370 Support for anyone in need in the local community. address: Pavilion Clothing Bank, (the door opposite the Self-funded group who rely solely on donations. Call if Tennis Courts) next to St Luke’s, South Kirkby need any item, towels, bedding, homewares, furniture, www.facebook.com/bagfairys clothing. Working closely with WDH Cash Wise to support families in need.
Bethany House phone: 01924 724640 Provides a safe place where anyone aged 18yrs plus Healing Centre address: 73a Chickenly Lane, Gawthorpe, Dewsbury, WF12 feeling lonely, depressed or under stress can rest and 8QD relax. email: [email protected] Various activities available.
Page 10 of 65 Updated March 2019
District Wide Name Address Details
CAP phone: 01924 381119 Charity providing free warm meals, clothing, Community email: [email protected] housewares, toiletries, furniture, friendship, recreational Awareness address: 2, Market Street, Wakefield, WF1 1DH activities and signposting for people who are homeless, Programme Open Monday-Friday 10.00hrs-12.30hrs at risk of homelessness or unable to afford food.
website: www.capcare.org
Community Drug phone: South Kirby: 01977 642611 Contact the team if you or someone you know is Team address: Langthwaite Grange, Barnsley Road, South Kirkby, affected by drugs, and you would like help. Pontefract, WF9 2AE
phone: Castleford - 0300 123 1912 address: 4-6 Wesley Street, Castleford, Wakefield, WF10 1AE Email: [email protected]
website: http://www.turning-point.co.uk/
Community phone: Social Care Direct 0345 8503503 If you have a disability or a long-term illness which Occupational fax: 01924 303455 affects your independence and safety to carry out your Therapy Team minicom: 01924 303450 (Type Talk calls welcome) daily tasks we may be able to help. email: [email protected] eforms: accessible via website
website: http://www.wakefield.gov.uk/residents/health-care- and-advice/adults-and-older-people-services/social-care- direct
Page 11 of 65 Updated March 2019
District Wide Name Address Details
Wakefield phone: 01924 371579 Provides advice on education, careers, housing, money, Connexions email: [email protected] heath and relationships for young people aged 13-19yrs Service address: 24 Wood Street Wakefield WF1 2ED or up to 24yrs if they have learning difficulties / disabilities.
DESMOND contact: Alison Blakemore A way to find out more about Type 2 diabetes. (Diabetes phone: 01977 512425 A resource to help you manage the changes diabetes Education and email: [email protected] will bring to your life. Self-Management postal address: Community Diabetes Education Opportunity to meet others and share experiences. for Ongoing and Administrator, Diabetes Centre, Pontefract Hospital WF8 1PL Newly Diagnosed) website: www.desmond-project.org.uk
Dewsbury and phone: 0844 811 8110 or 01924 541000 General hospital with Accident and Emergency District Hospital postal address: Halifax Road, Dewsbury WF13 4HS Department. Part of the Mid Yorkshire Hospitals NHS Trust. website: http://www.midyorks.nhs.uk/dewsbury-and-district- hospital
Diabetes Support phone: 01924 546086 Free NHS service for people with type 2 diabetes postal address: Wakefield Community Diabetes Service registered with a North Kirklees or Wakefield area GP Coordinator, Diabetes Centre, Pinderfields Hospital, Aberford and would like support with: Road, Wakefield WF1 4DG • Managing your diet to improve your diabetes control website: www.midyorks.nhs.uk • Eating more healthily • Managing your weight • Improving your relationship with food
Page 12 of 65 Updated March 2019
District Wide Name Address Details
DIAL phone: 01977 723933 / 01977 723934 Information and advice on a range of issues relating to Disability fax/minicom: 01977 724081 disability. Information e-mail [email protected] Advice Line postal address: Castleford Civic Centre, Ferrybridge Road RADAR Key available by forwarding a cheque or postal Castleford WF10 4JH order to DIAL. Phone for details.
website: http://www.dialwakefield.co.uk/advice_rights.html Manage continence shop - selling washable reusable products.
Families Forward phone: 0113 235 9322 Charity helping parents and children cope following email: [email protected] separation or divorce. Team of social workers & contact address: Wakefield branch based at: St Swithuns workers who provide supervised contact visits with Community Centre, Arncliffe Road, Eastmoor, Wakefield, absent parent. WF1 4RW
website: www.familiesforward.org.uk
GASPED phone: 0845 146 0002 / 01924 787501 No drop in. Appointments need to be made by phone. email: [email protected] address: 5a Cheapside, Wakefield, WF1 2SD
Page 13 of 65 Updated March 2019
District Wide Name Address Details
Get Healthy, Get phone: 01924 307820 Nurses and GP's can refer patients for safe exercise Active Exercise email: [email protected] that might improve their condition or quality of life. Referral postal address: Sport and Active Lifestyles, Wakefield One, PO Box 700, Burton Street, Wakefield, WF1 2EB This scheme puts clients in touch with a dedicated team of Health and Wellbeing Activators who will work with website: http://www.wakefield.gov.uk/residents/sport-and- you to plan an activity programme suited to your needs. leisure/get-wakefield-moving/get-healthy-get-active
Home Start phone: 01924 251205 Mon- Thursday 8am – 4pm Support parents as they learn to cope with improving Wakefield and email: [email protected] their confidence and building better lives for their District address: Home Start Wakefield and District, St Georges children. Community Centre, Broadway, Wakefield, Wf2 8AA Homestart volunteers help families with young children website: www.homestartwakefield.org.uk deal with challenges they face.
Will only accept referrals covered by the Central, Normanton and Featherstone and North West Early Help Hubs.
Hopeful Families contact: Hopeful Families Team A flexible programme designed to help you overcome phone: 01924 4666269 whatever challenges you face. Delivered in partnership with 6 West Yorkshire voluntary and community website: www.pluss.org.uk organisations. phone: 0800 335 5525 email: employment.bureau@ pluss.org.uk Providing help with everyday life and the means to develop new skills.
Page 14 of 65 Updated March 2019
District Wide Name Address Details
Healthwatch phone: 01924 787379 Work to help people get the best out of local health and email: [email protected] social care services. postal address: Unity House, Wakefield, WF1 1EP Provide advice, information and signposting; gather the views and experiences of local people along website: www.healthwatchwakefield.co.uk with other information; and give them a voice to influence the design and delivery of services.
All Wakefield District Citizens Advice Bureaux are drop in access points.
Integrated phone: 01924 327131 (Monday to Friday 8.30am – 5pm) Equipment Services: Free loan of equipment for daily Community postal address: Community Equipment and Wheelchair living / nursing aids. Eligibility criteria apply. Needs are Equipment Services, Unit 10, Trinity Business Park, Turner Way, assessed by an Occupational Therapist or District Services (ICES) Wakefield, WF2 8EF Nurse. email: [email protected] Wheelchair Services: Outpatient appointment by referral from GP or other healthcare professional. Home visits for people who use oxygen at home, or whose medical conditions restrict them from leaving their home.
Independent phone: 020 7605 4200 Volunteers call people regularly on the phone, and in Age- some cases visit in person, to catch up for a chat Friendship helpline: 0800 319 6789 Service postal address: 18 Avonmore Road, London, W14 8RR Offering regular contact and a strong campaigning voice. Can provide free impartial advice on the issues that matter, care, support, money and benefits, health and mobility
Page 15 of 65 Updated March 2019
District Wide Name Address Details
Live Well phone: 01924 255363 Service available for adults who:
Wakefield fax: 01924 255363 Require support to manage their long-term Service postal address: Live Well Wakefield, Agbrigg and Bell Vue condition, or that of someone they care for Community Centre, Montague Street, Agbrigg, Wakefield, Are in need of information, advice and support WF1 5BB Feeling isolated and are looking for social website: www.Livewellwakefield.nhs.uk opportunities
Are feeling anxious and unsure of the services available to them
Want to become more involved in the community
Mencap - Employ phone: 01924 339157 Provides practical support to help people gain and Me Direct contact to employment coordinator: Briony Boggs progress to paid employment with a learning disability 07949403390 postal address: Wakefield Employment Services, The Gaslight, Lower Warrengate, Wakefield, WF1 1SA
MESMAC – phone: 01924 211 116 Free, short term counselling for people who are gay, Wakefield email: [email protected] bisexual, lesbian or transgender Counselling postal address: Service 12 Cheapside, Wakefield, WF1 2SD Free confidential, HIV support service working with website: http://mesmac.co.uk/ people living with and affected by HIV. Providing one to Begin – HIV one support, counselling, group sessions, advocacy, Support Service phone: 01924 211 116 social activities, advice, information etc.
Page 16 of 65 Updated March 2019
District Wide Name Address Details
MindEd website: https://mindedforfamilies.org.uk/older-people A resource for older people, their families and their friends to learn more about mental health. Information on Mental health for Information and common problems and supporting your older people mental health.
MY Therapy phone: 01977 747471 (General enquiries) 01977 747472 NHS service providing rehabilitation to patients in (Referrals) Wakefield district. The team is made of physiotherapists, postal address: MY Therapy Community Rehabilitation, The occupational therapists, dieticians and support staff. Bungalow, Gilcar Way, Castleford WF10 5QS Available to all people aged over 18 registered with a Wakefield district GP.
NHS phone: 0845 121 1023 Advice and treatment for minor injuries and illnesses. Walk in Centre postal address: Coronation House, King Street Health Also a GP-led health centre for registered and Centre, 47 King Street, Wakefield, WF1 2SN unregistered patients. Access to a GP or nurse seven days a week, 8am to 8pm including public holidays and New Year’s Day.
Page 17 of 65 Updated March 2019
District Wide Name Address Details
Parkinson’s UK - National - Support, advice and information for people affected by Information & phone: Helpline 0808 8000303 Parkinson's disease. Support Worker email: [email protected] Wakefield support group: website: http://www.parkinsons.org.uk/ Meeting venue: Wrenthorpe Village Hall, Wrenthorpe Local - Lane, Wrenthorpe, WF20NL phone: 01924828564 Day: Fourth Wednesday of each month contact: David Foster Time: 1:30pm email: [email protected]
Pinderfields phone: 0844 811 8110 or 01924 541000 General hospital with various departments including General Hospital postal address: Aberford Road, Wakefield WF1 4DG Accident and Emergency. Part of the Mid Yorkshire Hospitals NHS Trust. website: http://www.midyorks.nhs.uk/pinderfields-hospital
Pontefract phone: 0844 811 8110 or 01924 541000 General hospital with various departments including General Infirmary postal address: Friarwood Lane, Pontefract, WF8 1PL Accident and Emergency. Part of the Mid Yorkshire Hospitals NHS Trust. website: http://www.midyorks.nhs.uk/pontefract-hospital
Page 18 of 65 Updated March 2019
District Wide Name Address Details
Richmond contact: Caroline Gowers – Co-coordinator Providing a range of social activities and interest groups: Fellowship Peer phone: 01924 339157 Monday -10am-12.30pm Internet Café, Introducing Support Service email: Caroline.Gowers@Richmond Fellowship.org.uk Basic IT Skills The Gaslight meeting place: Richmond Fellowship Office, The Gaslight, Lower Warrengate, Wakefield, WF1 1SA Tuesday – 10am-12noon ‘Game On’. Board games etc. at the Socialicious Café website: WF1 1SA 2pm-3pm Mindfulness/Mindbooster at Socialicious Café Walking Groups - meet at Gaslight. Long Walks each fortnight 12noon. Short Walks each fortnight 10am- 12noon
Thursday 1.30pm-3.30pm every two weeks, Scrapbooking at The Gaslight
Friday – 1.30pm-3.30pm. Weekly. LAB (Learn, Achieve, Believe) Peer Support Group at Socialicious Café
Friday – 10.30am-12.30pm Craft Group Foundation Wakefield, The Loft, Trinity House, Wakefield WF1 1TX
Saturday - 10am start to 11.10am Pontefract Pirates. Mental Wellbeing Football Therapy at Pontefract Collieries
For more information about the groups and activities please contact Caroline Gowers.
Page 19 of 65 Updated March 2019
District Wide Name Address Details Regular drop-in sessions to provide support, advice, Richmond phone: 01924 339 157 guidance to anyone experiencing mental health Fellowship email: [email protected] problems. Appointments are not necessary. Wakefield Mental postal address: The Gaslight, Lower Warrengate, Tuesday 1pm-3pm Pontefract Library, Market Place, Health Support Wakefield, WF1 1SA Pontefract, WF8 1BD Service Wednesday 3.30pm-6.30pm Salvation Army, Vicarage website: Street, Wakefield, WF1 1QX http://www.richmondfellowship.org.uk/yorkshire/wakefield- Thursday 3.30pm-6.30pm St Catherine’s Church, mental-health-support-service/ Doncaster Road, Wakefield, WF1 5HL
Saturday 10am-1.130pm The Gaslight, Lower Warrengate, Wakefield, WF1 1SA
Rosalie Ryrie phone: 01924 315140 Support people living with Domestic Abuse including Foundation address: 69 Brunswick Street, Wakefield, WF1 4PA coercive control. Teen to parent/carer abuse, behaviour management and parent support in Wakefield. website: www.rosalieryriefoundation.org.uk It exists to improve the lives of family members in destructive relationships living with past or present Domestic Abuse.
Samaritans phone: 01924 377011/ 01924 116123 (Freephone) Confidential emotional support over the telephone at any Wakefield and 24 hours a day, 7 days a week (for phones) time of day or night. Or drop in at Charlotte Street for a District email: [email protected] face to face chat. postal address: 37 - 39a Charlotte Street, Wakefield, WF1 1UL drop in 8pm – 10pm except Monday and Saturday
website: www.samaritans.org/branches/samaritans-wakefield-and- district
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District Wide Name Address Details
The Sanctuary website: www.thesantuaryproject.co.uk/dom-care Providing high quality care and support for people with Project Full details and a referral form can be found on the website. learning difficulties or physical disabilities in their own Help at Home homes at times convenient to them. From a drop in call to one or more hours.
Second Chance phone: 01924 366735 Offer support, advice for people who have had a brain Headway Centre email: [email protected] injury and those around them. meeting place: The Second Chance Headway Centre, Almshouse Lane, Wakefield, WF1 1DS Day Centre is open 5 days a week, Monday to Friday 9:30am - 3:30pm website: http://www.schc.co.uk/
Spectrum Sexual phone: 01924 327586 The public will benefit from a range of services, Health Clinic – Call us in confidence on 01924 311400 or email us at including: all methods of contraception, emergency Trinity Walk [email protected] contraception, Hepatitis B vaccinations and screening Clinic - Wakefield and treatment for Sexually Transmitted Infections (STIs). Location: Trinity Walk Clinic, Unit LG1A, Trinity Walk Staff at the clinic will also be able to offer advice Shopping Centre, Wakefield, WF1 1QS. following a positive pregnancy test, menopause and other sexual health issues. website: www.spectrumhealth.org
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District Wide Name Address Details
Spectrum phone: referral number 0300 1231912 advice: 01924 Provides advice, support and treatment to adults Alcohol Liaison 330501 affected by alcohol misuse. Service postal address: 3rd Floor, Grosvenor House, 8-12 Union Street, Wakefield, WF1 3AE Drop in Service – Monday to Friday 9am - 5pm website:
http://www.spectrumhealth.org.uk/services/substance- misuse-services
Spectrum People contact name: Bridget Gill Intergenerational work aims to bridge the gap between Intergenerational phone: 01924 311439 the young and the elderly and challenge perceptions. Links email: [email protected] Linking organisations such as schools and care centres using topics like image and lifestyle, crafts and art and cook and eat as engagement methods.
For further information please contact Bridget Gill.
Single Point of phone: 01924 327591 A referral and messaging service for a number of adult Contact community nursing services, from Mid Yorkshire (SPOC) website: http://www.midyorks.nhs.uk/single-point-of-contact Hospitals.
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District Wide Name Address Details
Social Care phone: Social Care Direct 0345 8503503 First point of contact if you or someone you know needs Direct (Family fax: 01924 303455 social care services in the Wakefield District. Services) minicom: 01924 303450 (Type Talk calls welcome) email: [email protected] If you are worried or concerned about the safety or wellbeing of a child, vulnerable adult or older person website: please contact Social Care Direct. They will deal with http://www.wakefield.gov.uk/residents/health-care-and- your concerns and can offer advice and support on what advice/adults-and-older-people-services/social-care-direct to do. You do not have to give your name - you can make an anonymous referral.
Soldiers, Sailors, phone: 0113 244 9254 Offer financial support in conjunction with the Royal Airmen and email: [email protected] British Legion. Families Association website: www.ssafa.org.uk Please call on a morning for information. (SSAFA) Forces Help
South West phone: 01924 327000 NHS Foundation Trust, providing community, mental Yorkshire postal address: Ouchthorpe Lane, Wakefield, WF1 3SP health, learning disability and some specialist mental Partnership NHS email: [email protected] health medium secure services to the whole of Yorkshire Foundation Trust and the Humber. website: http://www.southwestyorkshire.nhs.uk/
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District Wide Name Address Details
Stop Smoking phone: Stop Smoking Team 0800 612 0011 Free and confidential advice to anyone working or living Service postal address: Quit Shop, 21 Northgate, Wakefield, WF1 within the Wakefield District who is interested in 3BJ stopping smoking. Free sessions for all ages at convenient times and locations. website: http://www.southwestyorkshire.nhs.uk/your- wellbeing/smoke-free/help-near-me/wakefield/
STAR phone: 01924 298954 Support for people who have been raped or sexual Surviving Confidential helpline Monday -Friday 9am-5pm assaulted. Trauma After website: www.starproject.co.uk Confidential helpline Rape Support workers – six week practical and emotional support including support at trial Counselling
Safe@Home phone: 0800 9151561 Specialist one-stop-shop offering advice, support and Monday-Thursday 9m-5pm, Friday 9am-4.30pm information to those affected by domestic abuse in the email: [email protected] Wakefield District. address: Open door project, Queen Street, Wakefield
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District Wide Name Address Details
Strength to phone: 0800 9151561 Service for men who are concerned about their violence Change Men’s Monday-Thursday 9m-5pm, Friday 9am-4.30pm and abuse in their intimate relationships. Service Group email: [email protected] primarily aimed at enhancing the safety of women & address: Open door project, Queen Street, Wakefield children while giving men an opportunity to change their behavior.
Also offer advice and best practice to professionals working with clients who disclose using domestic violence/ abuse.
Total Voice phone: 01924 688032 Provide statutory and community advocacy to people Wakefield email: [email protected] who may have lived experience of: Voice Ability postal address: Total Voice Wakefield – Voice Ability • Mental ill health Advocacy Advocacy The Gaslight, Lower Warrengate, Wakefield, WF1 • Learning disabilities 1SA • Autistic Spectrum conditions Our advocacy services are available to anyone above website: the age of 18. http://www.voiceability.org/in_your_area/advocacy_in_wakefi eld
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District Wide Name Address Details
Turning Point – phone: 01924 234 860 Mon to Fri 8am-8pm. Sat 9am-6pm. A free Talking Therapy service to people aged 18 or Talking Sun 10am-4.30pm older who are registered with a GP surgery in the Therapies Wakefield District. website: www.turning-point.co.uk/wakefield-talking-therapies Self-referral form on website.
Talking Shop drop-ins: Wakefield Town Centre – 57 Kirkgate, WF1 1HX Castleford Town Centre – 133 Carlton Street, WF10 1EF Mon-Fri 8am – 7pm, Sat 9am – 5pm, Sun 10am-3.30pm
Pop-up Talking Shop: Ackworth – College Lane Surgery, Barnsley Road, WF7 7HZ. Mon-8am-4pm. Call 01924 234 860 to book a slot Hemsworth – The Grange Medical Centre, Highfield Road, WF9 4DP. Tues 10am-7pm South Elmsall – White Rose Surgery, Exchange Street, WF9 2RD. Wed 8am-4pm
Wakefield District phone: 0800 9151561 By bringing together a number of different agencies, we Domestic Abuse email: [email protected]. can help people who are experiencing domestic abuse Services – to receive the advice and support they need. WDDAS website: www.wakefield.gov.uk/domesticabuse Some of the services we provide are:
• Housing advice and options • Family support Clinics held weekly – contact for information • Emotional support • Legal advice • Police advice • Counselling • Sanctuary Scheme • Men’s group
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District Wide Name Address Details
Wakefield District phone: 01924 215555 Support and advice for people with sight loss and their Sight Aid email: [email protected] families/carers across Wakefield District. postal address: Parkside Centre, Leeds Road, Outwood, Wakefield, Opening Hours: Mon-Wed 9.30am – 1.30pm WF1 2PN Thurs telephone contact only - 9.30am – 1.30pm Fri – closed website: www.wdsa.org.uk
Wakefield Dental phone: 01924 372064 Dental Service for patients who are housebound. Service fax: 01924 327528 Must have a Wakefield GP to meet criteria and be postal address: Clinical Director, Dental Clinic, Newstead referred to the service. House, 11 Bond Street, Wakefield, WF1 2QJ
Wakefield District phone: 01924 375958 SMS only Phone: 07760 482372 Support, information, advice and services for people Society for Deaf minicom: 01924 375958 who are deaf, deaf – blind, deafened and hard of People fax: 01924 375958 hearing. email: [email protected] postal address: 7 South Parade, Wakefield, WF1 1LR
website: www.wakefielddeaf.org.uk/
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District Wide Name Address Details
WDH phone: 0345 8 507 507 Mental Health Navigators: work with tenants and Services email: [email protected] families to ensure that people experiencing mental ill health can access the interventions and support they website: https://www.wdh.co.uk/ need to make positive changes to their situation
Wellbeing Caseworkers: support tenants and families
to better understand the actions they can take to
manage their health and wellbeing by making and maintaining positive changes to their lifestyle.
Care Link Telecare: supports people of all ages, in any state of health, to live independently and with confidence in their own home. The service offers a community alarm and a range of sensors linked to a 24/7 contact centre.
Care Link Responder Service: operates on a 24/7 basis and will respond to issues such as falls in the home. Responders are able to lift customers using the latest lifting equipment reducing the need for an ambulance call. The service is available to non WDH tenants.
Home Visiting Service: for anyone who feels they need a little more support at home, and caters for people with physical health problems, mental health problems, people with learning difficulties, those with low confidence, people suffering from social isolation and those who just want a little company through the week while their loved ones are at work. Flexible service tailored to an individual’s needs.
Continued below…
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District Wide Name Address Details
WDH phone: 0345 8 507 507 Adaptations: WDH’s team of Occupational Therapists Services email: [email protected] will assess and provide minor adaptations to tenants to (continued) help them continue living independently or support them website: https://www.wdh.co.uk/ to move to more suitable accommodation. They also work in partnership with Wakefield Council to provide major adaptations to tenant’s homes.
Cash Wise: aims to equip tenants with the knowledge and skills to take control of their financial affairs and manage and sustain their tenancies.
Wakefield phone: 01924 339 157 Available to anyone over the age of 18 who lives in the Employment email: [email protected] Wakefield district area with a mental health problem or Service postal address: The Gaslight, Lower Warrengate, learning disability to help them get into work, training, or Wakefield, WF1 1SA volunteering and then maintain their employment.
website: http://www.richmondfellowship.org.uk/yorkshire/wakefield- employment-service/
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District Wide Name Address Details
Wakefield Stroke phone: 01924 368925 and 372525 Kayleigh Ratcliffe, Stacey Provides support and information to people who have Support Service Taylor, Norma Roberts and Janet Tilley and Dawn Rose had a stroke, their families and carers. (Stroke (admin) Association) email: [email protected], [email protected], [email protected], [email protected] and [email protected]
postal address: Cinema House, 160 Doncaster Road, Wakefield, WF1 5HL
website: www.stroke.org.uk
West Yorkshire phone: 01924 542972 Confidential advice and support to patients, families and Patient Advice fax: 01924 543949 their carers / information on the NHS and health-related and Liaison email: [email protected] matters / confidential assistance in resolving problems Service postal address: The Patient Liaison Manager, Trust HQ and and concerns quickly / information on how to make a Education Centre, Pinderfields Hospital, Aberford Road, complaint; and information on how you can get more Wakefield, WF1 4DG involved in your own healthcare and the NHS locally.
8:30am – 5pm Monday to Friday (Except Bank Holidays) website: www.midyorks.nhs.uk/contact-pals
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District Wide Name Address Details
Wakefield Young address: Unity House, Westgate, Wakefield, WF1 1EP A drug and alcohol service that is a free and confidential People's Drug & phone: 01924 831114 (ext.: 218 or 219) service for young people between 10 and 18, their Alcohol Service Jeanette Owens, Project Manager families, carers and affected others.
e-mail: [email protected] We provide: One to one young person centred interventions Group sessions Bespoke groups sessions specifically on cannabis, alcohol and new psychoactive substances Specialist training programmes for professionals Support for parents and families
Well Women’s phone: 01924 211114 Charity providing: Clinic Counselling website: www.wellwomenwakefield.org.uk Drop-ins Complementary therapies Groups/courses (anxiety, depression, self-esteem etc.) Freedom programme (for women at risk/involved in abusive relationships).
Reduced cost for therapies for people in receipt of certain benefits, see website for full details.
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District Wide Name Address Details
Wakefield District phone: Linda 07800 605397 We take pride in welcoming Asylum Seekers and City of Sanctuary postal address: c/o Quaker Meeting House, Thornhill Street, Refugees to our City and District and we offer them Wakefield, WF1 1NQ every opportunity to share and contribute in the life of email: Brian [email protected] our communities.
website: https://wakefield.cityofsanctuary.org/contact The Clothing Store, St Michaels drop-in and Welcome Café, Conversation Café, Garden of Sanctuary Asylum Seekers and Refugee Signposting drop-ins Meetings
Works Better phone: 01484 221000 – ask for Works Better Helping people, who want to get back into work, ‘into work’ overcome the barriers that are stopping them. At the programme website: www.worksbetter.co.uk same time supporting employers with suitable vacancies to access this source of potential employees.
Barriers may be: Childcare issues Low confidence Lack of basic IT skills We will create a unique programme that will maximize your potential and get you back into work.
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Finances and Legal Matters
Organisation Address Details
Citizens Advice phone: 03444 111444 Independent local charity offering free, Bureau fax: 01924 378066 confidential, impartial advice e.g. email: [email protected] Housing postal address: District Office, 27 King Street, Wakefield, WF1 2SR Employment Debt website: www.wakefielddistrictcab.co.uk Benefits Consumer rights Education Health care / patient rights Family issues i.e. divorce, bereavement, domestic violence Community care Immigration
Monday– Friday 9am – 5pm First Saturday of every month 9am 0 1pm
CAP Debt phone: 01924 211130 or 0800 328 0006 Support for people in debt. Debt counsellors, Counselling address: St Catherine’s Church Centre, Doncaster Road, Wakefield, support to manage debts, support through (Christians WF1 5HL insolvency & bankruptcy if needed including against Poverty) attending court, support given until debt free.
Debt Advice phone: 0800 043 40 50 Charity offering free debt advice. Foundation website: www.debtadvicefoundation.org
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Finances and Legal Matters
Organisation Address Details
Department for Pension Credit or State Pension: 0845 6060 265 Advice or help for pension credit, state Work and Attendance Allowance or DLA: 0845 7123 456 pension, attendance allowance, Disability living Pensions Personal independence Payments: 0800 917 2222 allowance or personal independence postal address: Caxton House, Tothill Street, London, SW1H 9NA payments.
website: www.gov.uk/government/organisations/department-for-work- pensions
Job Centre Plus phone: 0345 604 3719 Help in finding a job, information on training, support with writing a CV, benefits advice plus many other services related to employment
Stepchange phone: 0800 138 1111 Expert debt advice. Fee free debt management. website: www.stepchange.org
Mon – Fri 8am – 8pm, Sat 8am – 4pm
Turn2us phone: 0808 802 2000 Free from landlines & major mobile networks National charity helping people in financial Mon-Fri 9am – 8pm hardship. Includes website with benefits website: www.turn2us.org.uk calculator & grant search.
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Finances and Legal Matters
Organisation Address Details
The Money phone: 0300 500 5000 costs the same as a normal call, if your calls Free, impartial money advice, set up by the Advice Service are free, it’s included. government: Monday – Friday 8am-8pm, Saturday 9am-1pm Debt & borrowing Budgeting website: www.moneyadviceservice.org.uk Savings & investments Pensions & retirement Work & redundancy Benefits Births, deaths & family Insurance Homes & mortgages Care & disability Cars & travel
Housing & Home Maintenance
Organisation Address Details
Age UK phone: 01977 552476 / 552114 Hold a list of service providers checked against Wakefield District email: [email protected] their criteria for good service. Contact them to Information and find out which services may be available in Advice Service website: http://www.ageuk.org.uk/wakefielddistrict/information--advice/ your area.
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Housing & Home Maintenance
Organisation Address Details
Care and Repair phone: 0300 555 5561 Provide advice and assistance to older Chevin Housing email: [email protected] homeowners, people with disabilities of any Group postal address: Chevin Housing Group, Harrison Street, Wakefield, age regarding repairs, improvements or WF1 1PS adaptations.
website: http://www.chevinha.co.uk/
Chevin Housing phone: 0300 555 5561 Provides various housing options such as Association Ltd General email: [email protected] renting, shared ownership and independent Repairs email: [email protected] living. postal address: Chevin Housing Group Head Office, Harrison Street, Wakefield, West Yorkshire, WF1 1PS
website: http://www.chevinha.co.uk/
Council Tax phone: 0345 8 504 504 General information and advice relating to fax: 01977 727189 council tax including council tax discounts and email: [email protected] exceptions. postal address: Revenues and Benefits Service, Wakefield Council Wakefield One, PO Box 700,Wakefield, WF1 2EB
website: http://www.wakefield.gov.uk/residents/benefits-and-council- tax/council-tax
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Housing & Home Maintenance
Organisation Address Details
Energy Saving phone: Advice Line 0300 123 1234 (national rate call) Telephone or see the website for information Trust Advice postal address: Energy Saving Trust England, 21 Dartmouth Street, and advice on saving energy in the home Centre London, SW1H 9BP (Head office – This office does not provide • Monday to Friday 9 a.m. to 8 p.m. advice) This non-profit making organisation provides website: www.energysavingtrust.org.uk free and independent advice.
Guinness phone: 0845 605 9000 Properties for rent and sale. Apply direct or Northern Fax: 0161 219 7401 through Homesearch (WDH). Counties email: [email protected] If you are a home owner or are interested in website: http://www.guinnesspartnership.com/about-us/about- shared ownership please call 0845 608 8000 guinness-northern-counties.aspx
Home Energy phone: 0344 902 0222 Free, impartial advice, information and Team email: [email protected] assistance to help you save energy and Postal Address: Home Energy Team, Strategic Housing reduce your fuel bills. Wakefield Council, Wakefield One, PO Box 700, Burton Street, Wakefield, WF1 2EB
website: http://www.wakefield.gov.uk/residents/community-and- housing/housing/energy/efficiency-improvements
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Housing & Home Maintenance
Organisation Address Details
Home Owner phone: 01924 305 892 Offer a number of support packages to help Support Team email: [email protected] local residents struggling with their mortgage payments. Aimed at homeowners at risk of website: http://www.wakefield.gov.uk/residents/community-and- losing their homes through repossession. housing/housing/options/buying/homeowner-support
Housing Benefit phone: 0345 8 504 504 Means tested benefit. email: [email protected] postal address: Revenue and Benefits Service, Wakefield Council, Wakefield One, PO Box 700, Wakefield, WF1 2EB
website: http://www.wakefield.gov.uk/residents/benefits-and-council- tax/housing-benefit
Mears – phone: 0800 0324483 Provides 2 hours free labour if meet certain Handy Person Check for availability in your area criteria i.e. pension credit, AA, DLA, exempt Service email: [email protected] from council tax, receive free care package (Kirklees) (enquire on individual basis)
Items such as grab rails and smoke alarms are free
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Housing & Home Maintenance
Organisation Address Details
Mental Health Navigator phone: 01977 724403 Available for WDH clients only. Provide holistic Service WDH mental health assessment, signpost and pathways to relevant services and provide short-term therapeutic work when a need is identified.
Places for People phone: 0845 850 9571 / 01772 667002 Half the homes in Wakefield are let through email: [email protected] Homesearch (WDH) and the other half through postal address: 18 Craven Drive, South Rings Business Park, Places for People direct. Bamber Bridge, Preston, Lancashire, PR5 6BZ
website: http://placesforpeople.co.uk/
Repair and phone: 01924 306665 The Repairs Advice Service will help home Advice Service- email: [email protected] owners: Wakefield postal address: Private Sector Housing, Strategic Housing, Wakefield •Understand problems they are having in their Council One, PO Box 700, Burton Street, Wakefield, WF1 2EB home and tell them what works are needed; •Choose the right tradesman; website: http://www.wakefield.gov.uk/residents/community-and- •Plan ahead for other home maintenance; housing/housing •Explain difference between estimates and quotations; •How and when to pay for works; •What to expect from a tradesman; •Understand their responsibilities when employing the services of a tradesman.
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Housing & Home Maintenance
Organisation Address Details
Royal British phone: 0800 0320306/ 0808 8028080 Handyperson service for those who have Legion Poppy email: [email protected] served in the armed forces for at least 7 days; Calls Handy or are the dependent of someone who has Person Service website: www.britishlegion.org.uk and, in receipt of a means-tested benefit or aged over 75.
Safer Homes phone: 0845 5192122 Registered charity working closely with West Burglary Yorkshire Police & Communities. Reduction Free home security assessment for anyone in the West Yorkshire region.
Safer Project phone: 0113 535 02042 A service for WDH Independent Living (Scams and Schemes. Provided by West Yorkshire Frauds website: www.wdh.co.uk Trading standards. For adults aged 55+ and Education for vulnerable adults as well as younger people. Residents)
Wakefield phone: 01924 306665 The scheme provides tenants with confidence Responsible email: [email protected] in the quality and management of the Landlords postal address: Private Sector Housing, Strategic Housing, accommodation they are renting. Properties Wakefield One, PO Box 700, Burton Street, Wakefield, WF1 2EB are inspected to ensure they meet the scheme standards and are free from any hazards or website: http://www.wakefield.gov.uk/residents/community-and- disrepair. housing/housing/private-rented/wrls
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Housing & Home Maintenance
Organisation Address Details
The Vulnerable phone: 01924 304362 or 01924 304360 •Advice, assistance and support to prevent Adults Service postal address: Vulnerable Adults Service, Queens House, Queens homelessness (Wakefield Street, Wakefield, WF1 1DF •Temporary/emergency accommodation to Council) email: [email protected] those who we have a statutory duty to house •A safe temporary living environment with website: access to resettlement support http://www.wakefield.gov.uk/residents/community-and- •Support to people to enable them to live housing/housing/vulnerable-adults-service independently in their own, permanent accommodation •Adaptations to people's homes to help them live independently Opening Hours: Monday - Wednesday 8.30am - 5pm. Thursday - 10am - 5pm. Friday - 8.30am - 4.30pm
Yorkshire phone: 0113 242 4110 for further information on service Neighborhood mediation service have a Neighbourhood contract/funding with WDH & Chevin Housing Mediation Referral via WDH (d/w relevant estate officer) or Chevin housing to help neighbours who are in dispute reach their own solutions – referral would therefore be made via these housing providers if the situation meets their criteria.
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Housing & Home Maintenance
Organisation Address Details
WDH phone: 0345 8 507 507 Independent Living Schemes: offer support email: [email protected] for an independent lifestyle. Residents have their own door key and can come and go as website: https://www.wdh.co.uk/ they please, while still living within a larger secure scheme, or a self-contained bungalow, that offers them safety and peace of mind. WDH’s Independent Living Schemes are located across the Wakefield district. All are within close proximity to local amenities, meaning residents are never far from shops and essential services.
Residents have a built-in support system, as each property is fitted with a WDH Care Link alarm providing a 24-hour emergency contact. Each scheme has either a Community Support Worker or a Residential Scheme Manager who looks after each resident's welfare and liaises with relevant agencies where required. They also arrange and support social activities and events to encourage social interaction.
Extra Care: similar to WDH’s Independent Living Schemes, but offers additional support. Residents are provided with a three course midday meal each day. Domestic assistants undertake light housekeeping duties within individual properties to support residents.
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Housing & Home Maintenance
Organisation Address Details
West Yorkshire phone: 0800 5874536/ 01274 682311 Advice on eliminating/reducing the risk of fire Fire Service email: [email protected] in your home and preparing a practical fire Home Fire Safety postal: West Yorkshire Fire and Rescue Service, Oakroyd Hall, escape plan. Installation of free smoke Check Bradford Road, Birkenshaw, West Yorkshire, BD11 2DY detectors for those homes assessed as being Also able to book online most at risk of fire, subject to criteria http://www.westyorksfire.gov.uk/contact#safety-check
website: http://www.westyorksfire.gov.uk/home-fire-safety-checks
Learning and Education
Organisation Address Details
Libraries and Local phone: 0845 8506506 Free computer courses History email: [email protected] postal address: Libraries Services, Wakefield One, PO Box 700, Free help with preparing a CV or signposting Burton Street, Wakefield, WF1 2EB you to the correct website for a course or job.
website: http://www.wakefield.gov.uk/residents/libraries-and-local- Free access to popular family history history databases www.ancestry.co.uk and www.findmypast.co.uk at library centres.
Wakefield and phone: Pauline Turney – 01924 255746 A charity whose volunteers offer a number of District U3A groups. An annual membership is payable – website: http://www.wakefieldu3a.org.uk/index.html £12.
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Learning and Education
Organisation Address Details
Manygates Adult phone: 01924 303302 Adult Education Centres. Education Centre email: [email protected] postal address: Manygates Education Centre, Manygates Lane, Sandal, Wakefield WF2 7DQ
website: http://www.wakefield.gov.uk/residents/jobs-and- learning/adult-education
Meal Delivery and Shopping Service
Organisation Address Details
Age UK Wakefield phone: 01977 552114 Volunteers take a shopping list over the phone District email: [email protected] and then order online. The shopping is Telephone Postal Address: Shopping Supervisor, 7 Bank Street, Castleford, delivered direct to the door. Ordering Shopping WF10 1JD £25 returnable deposit required. Service £20 annual fee/£5 per quarter website: http://www.ageuk.org.uk/wakefielddistrict/our- services/home-shopping-service/
Wakefield Street address: Outside of the Natwest Bank on Westgate WF1 1XF Wednesday at 7pm. Kitchen Information can be found on Facebook. Run by Volunters – helping the homeless and No contact information available. less fortunate in Wakefield Providing hot food and drinks plus a ‘goody bag’ of snacks etc. Clothing, tents and sleeping bags also available.
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Meal Delivery and Shopping Service
Organisation Address Details
Oakhouse Foods Local office phone: 01756 796336 Supplier of home delivered frozen meals Head office phone: 0845 643 2009 nationwide. Order by phone, post or online. email: [email protected] Telephone or view website to request postal address: Pam & Andy Gregory, The Sidings Business Park, brochure. Skipton, BD23 1TB Also supply home ware and groceries – see website: www.oakhousefoods.co.uk website.
ICare Meals on phone: Customer Care Team 01977 797983 Daily hot meals, with several layers of service Wheels Wakefield with possible added care and support. website: www.icaregroup.co.uk or www.icarecuisine.co.uk Suiting varying dietary needs. See website for information.
Sainsbury’s phone: 0800 328 1700 There is a charge for taking telephone orders telephone ordering (this is on top of a delivery charge). service website: wwwsainsburys.co.uk
Wiltshire Farm phone: 01422 242100 Supplier of frozen meals with free home Foods phone: 24 hour customer helpline - 0800 0773100 delivery nationwide. Order by phone, post or email: [email protected] on-line. Brochure request via helpline. Audio brochure available. website: www.wiltshirefarmfoods.com
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Mobility
Organisation Address Details
Access Bus phone: 0113 348 1903 Aimed at providing a service to local email: [email protected] destinations for people of limited mobility. postal address: Wellington House, 40-50 Wellington Street, Leeds, Low floor, easy access minibuses. LS1 2DE A flat fare of £3 per journey applies to travel on Access Bus. Passengers holding English website: www.wymetro.com/BusTravel/accessrural/AccessBus National Concessionary Fare passes travel free of charge.
Hospital Bus phone: 0113 245 7676 (Metroline) Website provides route planning information, Services (Metro) including buses that stop in hospital grounds. website: www.wymetro.com/howtogetto/Hospitals Telephone service provides help to plan visits to hospitals in West Yorkshire.
Out of Area
Organisation Address Details
Kirklees Social phone: 01484 414933 One-stop-shop for assessment for care Services – package, safeguarding, carer assessments, Gateway to Care website: http://www.kirklees.gov.uk/beta/adult-social-care-and- day opportunities, help to live at home, mobility health.aspx aids, equipment, adaptations, care homes, extra care housing, direct payments.
Kirklees phone: 01484 355806 Equivalent to MY Therapy in Wakefield Community Rehab
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Out of Area
Organisation Address Details
Kirklees Carers Phone: 03000120231 Equivalent to Carers Wakefield Count
Kirklees social Phone: 01484 225142 Will look for social activities in local area & may support service – be able to arrange volunteer transport & Better in Kirklees support to attend if needed
Kirklees Phone: 01484 487514 Floating support service Richmond Website: www.richmondfellowship.org.uk/yorkshire Helps people manage their tenancies, Fellowship maintain domestic routines and play an active part in their community. Team specialise in supporting people with complex needs and chaotic lifestyles especially those at risk of homelessness, ex-offenders, mental health, individuals with substance misuse issues, and those escaping abusive relationships.
Employment Support Service If you’ve been diagnosed with a mental health problem, autistic spectrum conditions or early onset dementia and want to access paid employment, voluntary work, education or training, then we can help you succeed.
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Out of Area
Organisation Address Details
Kirklees Housing Phone: 01484 414886 Equivalent to WDH Website: www.knh.org.uk
Kirklees Phone: 0113 273 9660 (via Leeds head office) Multiple services offering support to people Community Links Website: www.commlinks.co.uk with mental health or substance misuse issues – mental health or a combination of both and substance misuse
Touchstone – Phone: 01924 460211 The Kirklees Advocacy Service enables people mental health Website: www.touchstonesupport.org.uk who have experienced or are experiencing advocacy service mental health problems to: Speak up for themselves; Help other people find their voice; Work out what recovery means to them
Touchstones - Phone: 01924 460432 The project aims to help people with multiple WY-FI supporting Website: www.touchstonesupport.org.uk and complex needs to access the services and people with support they need to overcome issues multiple needs associated with mental ill health, re-offending behavior, homelessness and problematic substance misuse.
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Out of Area
Organisation Address Details
Kirklees Dementia Phone: 01484 503908 A partnership between Community Links and support – Website: www.commlinks.co.uk/services/kirklees/kirklees- Age UK Calderdale & Kirklees and offers Community Links dementia-hub information and advice sessions within the Dementia Hub local community for adults of any age that have recently received a diagnosis of dementia and for people who are caring for someone with dementia.
Leeds social Phone: 0113 3876380 Ways to get active, achieve a healthier lifestyle prescribing Website: connectforhealthleeds.org.uk and well-being, join support groups for physical service – conditions or emotional difficulties, and try Connect for Health creative groups, social, community, faith or cultural groups, get advice on issues such as money or housing.
Leeds Community Phone: 0113 273 9660 1:1 support for people with mental health Links – mental Website: www.commlinks.co.uk difficulties, also provide IAPTS service
Leeds Social Care Phone: 0113 2224401 Equivalent to SCD Service Website: www.leeds.gov.uk
Leeds Carers Phone: 0113 3804300 Equivalent to Carers Wakefield Website: www.carersleeds.org.uk
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Out of Area
Organisation Address Details
Leeds Age Uk Phone: 0113 3893000 Information, advice & advocacy Website: www.ageuk.org.uk/leeds
Leeds Dementia Phone: 0113 2311727 Equivalent to Alzheimer’s Society Wakefield Support Worker Website: www.alzheimers.org.uk Service
Recreational and Specialist Activities
Organisation Address Details
Allotments phone: 0345 8506506 To apply for an allotment. (Wakefield Direct number for Street Scene: 01924 307332 Council) email: [email protected] postal address: Street Scene Services, Normanton Town Hall, Block C (2nd Floor), Normanton, WF6 2DZ
website: http://www.wakefield.gov.uk/residents/bins-and- environment/allotments
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Recreational and Specialist Activities
Organisation Address Details
Alzheimer’s phone: 01924 373264 day: Friday – fortnightly Society - email: [email protected] time: 10:30am – 12:30pm Gardening Group postal address: 21 King Street, Wakefield, WF1 2SR Jan /Feb once a month website: http://www.alzheimers.org.uk/ Starts fortnightly again in March Contact Alzheimer’s Society to arrange a place meeting place: Woodcock Street Allotments, Sugar Lane, Wakefield WF1 5LA
AVA - Alliance for phone: 01924 383773 Maria Bottomley Project Co-ordinator Support for voluntary art groups including Voluntary Arts email: [email protected] choirs, bands, poetry, drama, visual art, postal address: The Artzone, Lightwaves Leisure and Community photography etc. Will signpost to other arts Centre, Lower York Street, Wakefield, WF1 3LJ projects in your area.
website: http://wakefieldava.weebly.com/
Alzheimer’s phone: 01924 373264 day: 2nd and 4th Tuesday Society - email: [email protected] time: 1 pm.– 3 pm Singing for the postal address: 21 King Street, Wakefield, WF1 2SR Pontefract Congregational Church, Finkle Brain Street, Pontefract, WF8 1HE website: http://www.alzheimers.org.uk/ day: 1st and 3rd Thursday time: 1 pm – 3 pm Kettlethorpe Community Centre, Standbridge Lane, Kettlethorpe, WF2 7NW
No previous experience required.
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Recreational and Specialist Activities
Organisation Address Details
Cuppa Club Meeting place: Ridings Shopping Centre first floor, Wakefield Joint initiative with the Health Improvement Ridings Shopping Team and Age UK Centre First Thursday of each month 11am-3pm
Entertainment provided eg dancing workshops, live music, local service providers
Health Walks phone: 01924 307348 Regular, organised health walks take place in email: [email protected] communities throughout the district. They are postal address: Sport and Active Lifestyles, Wakefield One, PO Box open to anyone who enjoys walking and the 700, Burton Street, Wakefield, WF1 2EB walks are for all abilities and fitness levels.
website: www.wakefield.gov.uk/healthwalks Various dates, times and locations.
Incredible Edible contact name: Andy Mini allotment plots, Edible Gardening Clubs, Wakefield phone: 07971 098510 Edible Garden Shares, Help us Grow Sessions email: [email protected] / and more. Sessions are free and run most weeks. website: www.incredible-edible-wakefield.co.uk See website for more information or call Andy.
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Recreational and Specialist Activities
Organisation Address Details
Mobile Library phone: 01924 302241 Mobile Library Service/Home email: [email protected] Provides a range of materials for loan including Delivery Service postal address: Mobile Library Service, Wakefield Council, The fiction, non-fiction, large print and talking books Bungalow, Bradford Road, Newton Bar Depot, WF1 2TZ for both adults and children.
website: http://www.wakefield.gov.uk/residents/libraries-and-local- Home Delivery history/what-we-do/mobile-library-service For anyone living in the Wakefield district that is unable to visit their library or mobile library stop due to long term illness or disability.
Tops Fitness & phone: 01924 823965 Open 7 days a week. Rehabilitation email: [email protected] meeting place: Tops Fitness & Rehabilitation Ltd, 1 Cobham Parade, Leeds Road, Outwood, Wakefield, WF1 2DY
website:: www.tops.uk.com
Wakefield Able2 contact name: Steve Greatorex Football – Mondays 5.45pm-6.45pm Club phone: 01977 709576 Boccia – Wednesday 6pm-7pm email: [email protected] Swimming – Thursday 6.15pm-7.15pm meeting place: Sports Centre of Featherstone Technology college, Wheelchair Basketball – Friday 6.30pm-8pm Pontefract Road, Featherstone, Pontefract, WF7 5AJ Multiskills Sport Club - Saturday 11am - 1pm
website: www.able2.org.uk
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Recreational and Specialist Activities
Organisation Address Details
Wakefield and phone: Mrs E Smith 01924 251591 Table tennis, darts, snooker, board games at District Sports meeting place: Phoenix Youth Centre, Batley Road, Alverthorpe, Phoenix Youth Centre Saturdays 6pm – 8pm Association for Wakefield, WF2 0AD Disabled W.A.D.S.A.D
Disability Sport phone: 01924 372382 An organisation of and for disabled people, Yorkshire email: [email protected] bringing together various disability sports address: Denhale Active Recreation Centre, Denhale Avenue, organisations in Yorkshire. Providing sports Wakefield WF2 9EF and physical activity.
website: www.fdso.co.uk
Outwood contact name: Antony Davis day: Monday Community Choir phone: 07876 267 267 time: 7.30pm – 9.30pm meeting place: Outwood Church Institute, Leeds Road, Wakefield, cost: £4 WF1 2DT Informal group of local singers of all abilities who just want to sing together and enjoy music.
Singing contact name: Antony Davis day: Thursday for Fun phone: 07876 267 267 time: 7.30pm – 9pm meeting place: Cathedral Centre, Westmoreland Street, Wakefield cost: £4 WF1 1PJ Acapella choir singing a wide range of music: classical, jazz, pop and world music.
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Recreational and Specialist Activities
Organisation Address Details
Wakefield Angling email: [email protected] There are various different waters available for Club President: Harry Lodge email: [email protected] angling within the Wakefield District. Secretary: Robert Hirst email: [email protected] Anglers with disabilities, contact Ian Bain on website: www.wakefieldac.co.uk 07861 764 314
Wakefield contact name: Lisa Moseley Details all of the disability sport and physical Disability Sports phone: 07964 209316 activity opportunities that exist across Directory email:[email protected] Wakefield, delivered by Wakefield District postal address: Sport Development Officer, Wakefield One, PO Box Council and all key partners. 700, Burton Street, Wakefield, WF1 2EB
website: http://www.wysport.co.uk/get-active/disability/
Wakefield Walking phone: Pam Jacklin 01924 366655 The group welcomes new members to come Club email: [email protected] along and join our walks. Walking boots, waterproofs and a packed lunch are required website: http://www.wakefieldwalkingclub.org.uk for all but the local evening walks. £5 Annual membership fee
Wakefield Walking phone: Joy - 01422 378260 For women of all ages and abilities who enjoy Women's Network email: Sarah:[email protected] walking in the countryside. Annual subscription - £5 (includes a newsletter website: http://wakefieldwalkingwomensnetwork.weebly.com/ and an up to date walks programme bi- monthly). Enjoy 3 introductory walks free.
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Support Groups
Organisation Address Details
Arthritis Care - phone: Elaine Lorriman - 01977 731656 day: 2nd and 4th Tuesday each month Pontefract & meeting place: Thornycroft, Halfpenny Lane, Pontefract, WF8 4AY time: 7pm - 9pm District Subscriptions currently been taken. Access Bus available to the service.
Support group for people with arthritis.
Andy’s Man Club meeting place: 5-5a Cheapside, Wakefield, WF1 2SD Let Talk About Mental Health email: [email protected] Our aim is to halve the number of suicides in men under 45. website: www.andysmanclub.co.uk day: Monday time: 7pm
Arthritis Care - contact name: Cynthia Binns day: 1st Thursday of month Wakefield Rural phone: 01924 251544 time: 10am – midday Group email: [email protected] cost: £2.00 meeting place: Hall Green Community Centre, Painthorpe Lane, Hall Green, WF2 3JU Includes subscription to Arthritis UK.
Drop in sessions available: Chaplethorpe Surgery, 2nd Wednesday of every month. 9:30am
Pinderfields Hospital in the Atrium, 4th Wednesday of every month 9:00am
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Support Groups
Organisation Address Details
Bowel Cancer contact name: John Whelpton Patients, family and carers all very welcome. Support Group phone: 01977 618043 / 07974 657146 email: [email protected]@tripmobility.com Meet 3rd Thursday of every month at Lock Lane Community Centre, Castleford. 7:00pm
Beyond Existing phone : 0114 270 1782 Support group for adults who have been or website: www.beyondexisting.org.uk are being abused (either in childhood or adulthood). Main office in Sheffield but local groups available in Wakefield. Self- Therapeutic support groups (separate referral only. groups for men & women) Social groups Telephone support Training i.e. self-esteem, assertiveness, literacy skills etc.
Castleford Deaf contact name: Diane Toney / Pat Toney Opportunity for deaf people and their carers to Group voice/minicom/fax: 01924 375958 socialise. Also play bingo. SMS: 07760 482372 email: [email protected] Meet fortnightly. Tues and Sat 7pm – 11pm meeting place: Holywell Lane Centre, Holywell Lane, Castleford, WF10 3HH
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Support Groups
Organisation Address Details
Catch a Falling phone: 01924 255363 day: Held twice a month – enquire for dates. Star time: 6.30pm – 8.30pm Wakefield Adult Address: St Swithuns Community Centre, Eastmoor, WF1 4RR Free to attend Mental Health Support Group An opportunity to meet to share experiences and offer support around mental health related topics, checking in and supporting each other in a relaxed environment.
Up to date event information on Facebook
Diabetes UK contact name: Barbara Smith day: 2nd Monday each month Wakefield Support phone: 01924 252958 time: 7pm – 8:30pm Group meeting place: West Wakefield Methodist Church, Thornes Road, Offer help and support to each other. Also Wakefield, WF2 8QR have regular guest speakers. Family and friends are welcome. website: www.wakefield.diabetesukgroup.org
Inspire Arts contact name: Alex Peer led group run for people who experience phone: 01484 434634 / 07827232698 common mental health issues to take part in address: The Arthouse, Mulberry Way, Wakefield, WF1 2TE and explore arts and crafts related activities.
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Support Groups
Organisation Address Details
Macular Disease phone: National Society number 0300 30 30 111Wakefield Group - day: 1st Tuesday of the month Society Alan 01924 372180 time: 1pm – 3pm Wakefield Support meeting place: Cathedral Centre, 8-10 Westmorland Street, The meetings are open to anyone affected by Group Wakefield, WF1 1PJ macular degeneration including family and friends. website: http://www.macularsociety.org/How-we-help/Local-support- groups/local-group-pages/wakefield/wakefield
Multiple Sclerosis contact name: Peter Newsome Aims to provide support and friendship to all Society – phone: 01977 557881/07831 918938 people with Multiple Sclerosis in the Wakefield Wakefield and email: [email protected] and district area and also to their families, District Branch carers and friends.
Mid Yorkshire phone: Helen Chadwick 01924 542250 (Mon – Fri 8am – 4pm) day: 3rd Friday each month ‘Warblers’ Head Nina Corfield 01924 542544 (Tues – Fri) time: 10am - midday and Neck Cancer email: [email protected] Support to anyone who has had a Group [email protected] laryngectomy or tracheotomy and any other meeting place: Ward 7, Pinderfields Hospital, Aberford Road, person affected by head and neck cancer, Wakefield, WF1 4DG including carers, spouses, relatives and friends. website: http://www.mouthcancerfoundation.org/local-support- groups/mid-yorkshire-warblers-head-and-neck-cancer-group
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Support Groups
Organisation Address Details
Move Ahead phone: 07779 636851 Charity supporting those with brain injury and (Wakefield) Ltd email: [email protected] offering activities, particularly artistic ones. meeting place: Bevin Community Centre, 1 Bevin Close, Outwood, Wakefield, WF1 3ET
website: http://www.moveahead-wakefield.co.uk/3.html
Parkinson’s UK - contact name: David Foster day: 2nd Monday each month Wakefield Support phone: 01924 828564 time: 12noon – 2pm Group email: [email protected] contact name: Rose Crawley, Branch Volunteer, Volunteer Support 4th Wednesday each month Officer time: 1:30pm – 3.30pm phone: 0844 225 3634 email: [email protected] meeting place: Wrenthorpe Village Hall, Wrenthorpe Lane, Wrenthorpe, WF2 0NL
website: http://www.parkinsons.org.uk
Sunshine and contact name: Margaret Peer support group for people suffering with Showers phone: 07766281255 depression / anxiety who meet every fortnight; address: Complementary therapy centre, 35 Peterson Road, includes regular social activities & outings. Wakefield, WF1 4DU
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Support Groups
Organisation Address Details
Speakability phone: 080 8808 9572 (helpline) Speakability self-help groups are run by people phone: 020 7261 9572 (admin) with Aphasia for people with Aphasia. Groups The national fax: 020 7928 9542 meet regularly for mutual support and social charity that email: [email protected] activities. They are not therapy groups, but supports and postal address: Speakability Royal Street, London, SE1 7LL members are encouraged to practice their empowers people communication skills in a safe environment and with Aphasia website: www.speakability.org.uk regain their self-confidence.
Please contact the Central Office for further enquiries about the Wakefield Group.
Stroke Association phone: 01924 372 525 day: 3rd Tuesday of month Stroke Support email: [email protected],[email protected] time: 1.30pm – 3.30pm Group [email protected], [email protected] postal address: Cinema House, 160 Doncaster Road, Wakefield WF1 5HL meeting place: Woodhouse Community Centre, Queen Elizabeth Drive, Normanton WF6 1JH
website: www.stroke.org.uk
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Support Groups
Organisation Address Details
Wakefield w@m phone: 0300 3030 111 day: 1st Tuesday of the month Support Group contact: Alan Kriens time: 1pm – 3pm Wakefield Autism phone: 01924 372180 A peer support group for adults on the autistic Voice for Everyone address: The Cathedral Centre, 8-10 Westmoreland Road, spectrum, with or without a diagnosis WAVE Wakefield, WF1 1PJ Cost - 50p a week to cover the cost of email: [email protected] refreshments. website: http://www.macularsociety.org/How-we-help/Local-support- groups/local-group-pages/wakefield/wakefield The group meets in Wakefield every two weeks on a Thursday afternoon. contact name: Jai Rae Advocate/Self Advocacy Development Worker/IMHA Phone for further information. phone: 01924 688032 address: Total Voice Advocacy, The Gaslight, Lower Warrengate, Wakefield, WF1 1SA
West Yorkshire contact name: Mrs Brenda Maw day: 1st Tuesday in the month ADHD Support phone: 01924 863212 mobile: 07596338297 time: 7.30pm-10pm Group email: [email protected] Location: Pinderfields Hospital, floor E, Gate postal address: West Yorkshire ADHD Support Group, Agbrigg and 47. Walk to the end of the corridor, through the Belle Vue Community Centre, Montague Street, Wakefield, WF1 5BB double doors and enquire at Reception for Room 136 or Room 170. website: http://west-yorkshire-adhd.org.uk/
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Support Groups
Organisation Address Details
Wakefield Hospice contact name: Carol Vaux Day/time: Tuesday 9.30am-3.30pm support drop-in phone: 01924 213900 Day/time: Wednesday 1pm-7pm meeting place: Wakefield Hospice, Aberford Road, Wakefield, WF1 4TS Drop in support service for people with life threatening illnesses and their carers. You don’t have to be linked to the hospice.
The Yorkshire Phone: 01924 787371 A group of people who have been directly Cancer Patient Mobile: 07715 217845 affected by cancer and those working with or Forum Email: [email protected] within cancer services. To enable the views and experiences of cancer patients, families Website: www.yorkshirecancerpatientforum.co.uk and friends to be heard and used to improve the quality of cancer care in the Yorkshire and Humber area.
Other Useful Contacts
Organisation Address Details
NHS 111 phone: 111 You can call 111 when you need medical help fast but it’s not a 999 emergency. website: http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandur NHS 111 is available 24 hours a day, 365 days gentcareservices/Pages/NHS-111.aspx a year. Calls are free from landlines and mobile phones.
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Other Useful Contacts
Organisation Address Details
NHS Complaints phone: 01924 787379 A free independent and confidential service Advocacy email: [email protected] Get in touch if you need help or support to Healthwatch website: healthwatchwakefield.co.uk make a complaint. Wakefield Information and a self-help guide can be found on our website.
Nova phone: 01924 367418 Nova is the new support agency for voluntary postal address: 11 Upper York Street, Wakefield, WF1 3LQ and community groups in Wakefield district.
website: www.nova-wd.org.uk/
Wakefield Council phone: 0345 8506 506 General enquiry line. Website provides details postal address: Wakefield Council, Wakefield One, PO Box 700, of all services. Wakefield , WF1 2EB
website: www.wakefield.gov.uk
West Yorkshire phone: 01274 682311 Always telephone 999 in an emergency. Fire Service email: [email protected] postal address: West Yorkshire Fire and Rescue Service, Oakroyd Hall, Bradford Road, Birkenshaw, West Yorkshire, BD11 2DY
website: http://www.westyorksfire.gov.uk/
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Other Useful Contacts
Organisation Address Details
West Yorkshire non-emergency number:101 24 hours a day, 7 days a week for non- Police emergency: 999 emergencies where police attendance is minicom: 01924 293 932 required or to report a crime and other postal address: West Yorkshire Police Headquarters, PO Box 9, incidents or for general advice. Wakefield WF1 3QP
website: www.westyorkshire.police.uk/
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