For Immediate Release
Finalists for Singapore Tourism Awards 2017 unveiled
Singapore, 21 April 2017 – After three months and numerous rounds of intense judging, the Singapore Tourism Board (STB) is pleased to announce today the 77 finalists for the Experience Excellence , Enterprise Excellence and Customer Service categories of the 2017 Singapore Tourism Awards , Singapore’s most prestigious awards for the tourism sector.
Come 4 May 2017 at the Awards ceremony, the industry’s best will be celebrated for demonstrating excellence and raising the bar in their areas of expertise. Recipients of the Top Awards and Special Recognition award categories will also be unveiled at the event held at Shangri-La Hotel, which will be graced by Minister S Iswaran, Minister for Trade and Industry (Industry).
Mr Oliver Chong, Executive Director, Communications & Marketing Capability, Singapore Tourism Board said, “The Singapore Tourism Awards aims to raise industry standards through showcasing the best of what Singapore has to offer. This year we have stepped up our efforts to reach out to a wider audience, including the industry, public and online communities. It is our hope that individuals and companies across Singapore will be inspired by the stories from our finalists, and make their own mark in visitor experiences, enterprise excellence and customer service.”
Amongst the finalists are newcomers such as leisure event Anime Festival Asia as well as smaller shopping and dining establishments such as Bynd Artisan and Burnt Ends.
The finalists were identified and selected by a panel of prominent and well-established Singapore and overseas judges through rounds of robust assessments and mystery audits.
Please refer to Annexes A and B for the finalists and judges respectively.
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For interview requests, please contact: Andrea Low Manager Communications Singapore Tourism Board Tel: +65 6831 3569 Email: [email protected] or call the STB Media Hotline at + 65 9011 2071
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About the Singapore Tourism Awards
Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore's tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. The Awards is an integral part of STB's efforts to raise the Singapore tourism sector's competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices. For more information, visit www.singaporetourismawards.com .
About the Singapore Tourism Board
The Singapore Tourism Board (STB) is a leading economic development agency in tourism, one of Singapore's key service sectors. Working in close partnership with industry and community, STB aims to shape a dynamic tourism landscape and differentiate Singapore as a vibrant and inspiring destination through the "YourSingapore" brand. For more information, visit www.stb.gov.sg or www.visitsingapore.com or follow us on Twitter @STB_sg ( https://twitter.com/stb_sg ).
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ANNEX A
The Singapore Tourism Awards 2017 Finalists
Customer Service Category Finalist
Ms Caroline Beverly Seah National Gallery Singapore
Mr Jummy Png Chong Seng Universal Studios Singapore, Resorts World Sentosa Best Customer Service for Attractions Mr Muhammad Aizuddin Bin Abdul Halim Adventure Cove Waterpark, Resorts World Sentosa
Ms Nur Afiqa Binte Abdul Razak KidZania Singapore
Ms Go, Jacqueline Reyes RISE Lounge, Marina Bay Sands
Best Customer Service for Mr Mohamed Azlam S/O Abdul Kadir Food & Beverage Mitzo Restaurant & Bar, Grand Park Orchard
Ms Princess May Macatangay Cordero The Clifford Pier, The Fullerton Bay Hotel
Mr Edward Chew Shangri-La Hotel, Singapore
Mr Prakash S/O C Raman Best Customer Service for Hotels Shangri-La's Rasa Sentosa Resort & Spa, Singapore
Ms Saraswathy D/O Selvaraja Vinayakam Amara Singapore
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Customer Service Category Finalist
Mr Yugeneswaran Chandrashakern
Hard Rock ® Hotel Singapore, Resorts World Sentosa
Ms Iizumi Akemi 1-Altitude
Best Customer Service for Nightspots Mr K Vigneshwaran Post Bar, The Fullerton Hotel Singapore
Mr Rashidi Bin Jamia'an (Ryan) Bar Canary, Grand Park Orchard
Mr Andy Tann Aik Huat Hermes Singapore Retail Pte Ltd
Ms Chai Yong Hua, Grace Bynd Artisan Best Customer Service for Retail Mr Muhammad Faizal Bin Merman Dolce & Gabbana Singapore Pte Ltd
Ms Vivian Cheng Mun Har Aspial-Lee Hwa Jewellery Pte Ltd
Ms Chen Ching Wen Karen
Mr Darren Goh Chin Teck Best Customer Service for Tourist Guiding Ms Florence Veronica Minjoot
Ms Goh Li Lian Jane
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Customer Service Category Finalist
Mr Chia Boon Siong SMRT Buses Ltd
Ms Katijah Bte Sarbu Best Customer Service for Transport SMRT Trains Ltd
Mr Seah Kian Chye SMRT Buses Ltd
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Experience Excellence (Leisure)
Category Finalist
ArtScience Museum Marina Bay Sands
S.E.A. Aquarium™ Best Attraction Experience Resorts World Sentosa
Singapore Zoo Wildlife Reserves Singapore
Burnt Ends Unlisted Collection
CUT by Wolfgang Puck Best Dining Experience Marina Bay Sands
Joël Robuchon Restaurant Resorts World Sentosa
hôtel vagabond
Best Hotel Experience One Farrer Hotel & Spa
The Quincy Hotel Far East Hospitality
CÉ LA VI Singapore Best Nightspot Experience Manhattan Regent Singapore, A Four Seasons Hotel
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Experience Excellence (Leisure)
Category Finalist
Smoke & Mirrors
ZOUK SINGAPORE
Bynd Artisan
Rolex Marina Square Best Shopping Experience by Cortina Watch
The Shoppes at Marina Bay Sands
Disappearing Trades Tribe
Makan Makan @ Kampong Glam Wok 'n' Stroll – culinary adventures in Singapore Best Tour Experience Unity in Diversity A+B Edu Tours and Travel Pte Ltd
Walk with Our Ancestors Tour East Singapore (1996) Pte Ltd
Anime Festival Asia Singapore Sozo Pte Ltd Best Leisure Event Christmas Wonderland 2016 at Gardens by the Bay Blue Sky Events Pte Ltd
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Experience Excellence (Leisure)
Category Finalist
Halloween Horror Nights ® 6 Resorts World Sentosa
Singapore Night Festival National Heritage Board
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Experience Excellence (MICE)
Category Finalist
International Society for Magnetic Resonance in Medicine (ISMRM) for ISMRM 24th Annual Meeting & Exhibition
Best Association Conference Kranji Countryside Association Organiser for 27th Commonwealth Agriculture Conference
Siow’s Clan Guild Association for 10th Global Siow’s Clan Symposium and 70th Siow’s Clan Guild Association Anniversary
Ace:Daytons Direct Int’l Pte Ltd for Singapore MICE Forum 2016 (SMF2016)
Best Business Event Service I-Promo Pte Ltd Provider for World Lottery Summit 2016
Pico Art International Pte Ltd for Singapore Airshow 2016
Grand Hyatt Singapore
Best Business Event Venue Marina Bay Sands Expo & Convention Centre
Resorts World Sentosa
Aviation Week Network Best Exhibition Organiser for MRO Asia-Pacific Conference & Exhibition
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Experience Excellence (MICE)
Category Finalist
Reed Exhibitions for Asia Pacific Maritime 2016
SingEx Exhibitions Pte Ltd for FinTech Conference and Exhibition 2016
UBM SES for Food&HotelAsia2016 (FHA2016)
Hong Thai Travel Services(s) Pte Ltd for Eli Lily (China) Top Sales Performers Incentive Travel Programme 2016
PMG Asia Pacific Pte Ltd for Aruba APAC Atmosphere 2016 Best Meeting /Incentive Organiser
Unicity Singapore for Global Convention 2016
World Express Pte Ltd for Morinda Incentive – Singapore 2016
Halldale Group for APATS 2016
HRM Asia for Smart Workforce Summit Best Trade Conference Organiser Millennial 20 20 Ltd for Millennial 20/20
unbound for InnovFest unbound 2016
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Experience Excellence (MICE)
Category Finalist
Kingsmen Exhibits Pte Ltd Exceptional Achievement for receiving the Best Business Event Service Provider award for the past 3 consecutive years (2016, 2015, 2014)
Enterprise Excellence Category Finalist
Front Row 2016 The Shoppes at Marina Bay Sands
Halloween Horror Nights ® 6 – Darkness Within Best Marketing Idea Resorts World Sentosa
Zoo-rassic Park: Back to Save the Future Wildlife Reserves Singapore
eTravelAdvisor Mobile Application and Quote, Book & Go eCommerce Platform Chan Brothers Travel Pte Ltd
Dynasty Travel Mobile Concierge Dynasty Travel Best Business Innovation Warehouse Management System Marina Bay Sands
Robie, The New Housekeeping Wizard UE Park Avenue International Pte Ltd
*All listings are in alphabetical order as at 21 April 2017
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Annex B
The Singapore Tourism Awards Members of Judging Panel 2017
Judges A-F
MR ALAN BARR MR ALVIN GOH MR ALVIN TAN Global Managing Director Deputy Director, Culinary Arts Assistant Chief Executive greymatters ITE College West (Policy & Community) National Heritage Board
MR ANDREW ING MR ASHISH MANCHHARAM MR BOJAN BLECIC Chief Operating Officer Managing Director & Founder Head, Experience Design The Lo & Behold Group 8M Real Estate Pte Ltd OCBC Bank
MS CATHERINE ANG MR CHAD PHILLIPS MR CHANG THENG HWEE Director of Human Resources Managing Director Managing Director The Minor Food Group Asia Pacific Ticketing Country Holidays Travel Pte Ltd Association
MR CLARENCE CHAN MR CLEMENT WONG MR DAMIEN LITTLE Founder Chief Executive Officer & Director Bandwagon Founder Horwath HTL - Asia Pacific BeMyGuest Pte Ltd
MS EVE FELDER Managing Director The Culinary Institute of America, Singapore
Judges G -J
MS GABRIELLE CHOY MR GREG SCHULZE MR HAMISH MCDOUGALL Area Director of Human Senior Vice President Managing Director Resources, Singapore Expedia Honeycombers InterContinental Hotels Group
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MR JOHN NG PANGILINAN MS JULENE AW Chief Executive Officer Co-Founder & Managing OvenBaked Ideas Pte Ltd Director In Good Company
Judges K -M
MS KAREN YUE MR KELVIN ANG MR KENNETH TAN Group Editor Founder Chief Executive Officer TTG Asia Media Cheekiemonkie SISTIC.com Pte Ltd (Parenting Blog)
MR LIM TIAN WEE MS LINA BAECHTIGER MS LYNETTE LEE Executive Director Executive Director Chief Executive Officer Gryphon Tea Company European Chamber of Textile and Fashion Federation Commerce (Singapore) Singapore
MS MAGDALENE TAI MR MARK COCHRANE Director, Talent & Culture Regional Manager, Asia Pacific (Human Resources) UFI Fairmont Singapore & Swissôtel The Stamford
Judges N-R
MR NICO STOUTHART MR PIETER IDENBURG DR PREM N SHAMDASANI Managing Partner SEA Managing Director Associate Professor MB Vermeer ICIA Pte Ltd National University of Singapore Business School
MS RANJI DAVID MR RAYMOND LIM MR RICHARD BLEASDALE Marketing Director - Asia Founder Managing Partner, Asia Pacific World Federation of RL Asia The Observatory International Advertisers
MR RONALD LIM Assistant Director, Customer Experience and Innovation SAFRA National Service Association
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Judges S-Z
MS SARI TRISULO MR S SEAH -KHOO EE BOON DR SHAHZAD NASIM Head of Production, Senior Vice President, Group Executive Chairman MTV and Comedy Central Asia Human Resources Meinhardt Group Viacom International Media Resorts World Sentosa Networks
MS SHERIE YEO MS SHIRLENA SOH PROF SHUM PING Senior Manager, Executive Director Professor Guest Experience Singapore Association of Nanyang Technological Wildlife Reserves Singapore Convention & Exhibition University, Singapore Organisers & Suppliers (SACEOS)
MS SIM EE WAUN MS TRACY PHILLIPS Freelance Food Writer and Director Contributing Editor of PPURPOSE Wine & Dine magazine
* All listings are in alphabetical order as at 21 April 2017
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