Annual Report 2008 Rehab Group Group Rehab Annual Report Report Annual 2008
The Rehab Group Roslyn Park, Sandymount, Dublin 4, Ireland
Telephone: +353 1 205 7200 Fax: +353 1 205 7211 Email: [email protected] Web: www.rehab.ie The Rehab Group is a leading non-governmental organisation which strives towards a world where every person has the opportunity to achieve their potential, working in local communities to provide high-quality services and opportunities to people who need them.
Almost 3,600 Rehab Group staff provide health and social care, training and education, and rehabilitation, employment and commercial services in Ireland, England, Scotland, the Netherlands and Poland.
The people who currently use Rehab Group services include young people and adults with physical, sensory and intellectual disabilities, people with mental health difficulties, people with autism and people with an acquired brain injury. A range of essential services is also provided to older people, carers and others who are marginalised.
Every year, more than 56,000 people and their families benefit from the supports provided by the Rehab Group in over 200 locations.
Registered in Dublin No. 14800 The Rehab Group
Legal Status
Company Data The Rehab Group is a company limited by guarantee having no share capital
Registered Office Roslyn Park, Sandymount, Dublin 4
Company Secretary Mr K Poole, BBS, FCA
Bankers Allied Irish Bank plc, Bank of Ireland, Barclays Bank plc, Royal Bank of Scotland and HSBC
Solicitors McCann FitzGerald, ME Marren & Co., Withers, McClure Naismith
Auditor PricewaterhouseCoopers
Front cover: National Learning Network students Donncha O’Donovan, Caoimhe Murphy, Julija Jakovleva and Paulo Segurado. Contents
Chairman’s Statement 2
Chief Executive’s Statement 4
Group Boards of Directors 6
Staff Profile 8
Rehab Group in the UK 10
National Learning Network 14
RehabCare 17
Rehab Enterprises 20
Rehab Fundraising 23
Rehab Group
Finance 27
Human Resources 29
Policy and Co-ordination 31
Service User Representation and Advocacy 33
International Activities 35
External Environment 37
Rehab Group Addresses 39 Chairman’s Statement
Chairman Colm Allen SC The organisation is well placed to meet this challenge. Throughout the last decade of growth, the Rehab Group has put in place solid infrastructure and has developed strong The Rehab Group was fortunate to continue to enjoy a corporate governance. In the more challenging times period of growth in 2008 against a background of global ahead, the Board is confident that the services of the change. New services and initiatives were launched and organisation will continue to be recognised by its funders the organisation continued to develop and adapt its range and partners as high-quality and providing excellent value of services to meet the evolving needs of its client group. for money.
More than 56,000 people now access the Rehab Group’s As Chairman of the Board, I would like to express my services, in over 200 locations across Ireland, England, gratitude to my Board colleagues for their continued Scotland, the Netherlands and Poland. The array of these commitment to the work of the Rehab Group. My particular services across health, social care, employment, training, thanks are due to those Board members who chair education and rehabilitation is now among the broadest important sub-committees – Liam Hogan (Audit), Don in any non-governmental organisation, ensuring that our Tallon (Best Practice) and Declan Doyle (Remuneration). clients have access to an unparalleled range of services to In particular, the Board and staff of the Rehab Group join in meet their individual needs. our combined thanks to, and appreciation of, our long- Of significant note in the past 12 months must be the standing Board member Joe Treacy, who retired from the organisation’s recognition by the Department of Education Rehab Group Board during 2008. Joe’s involvement spanned and Science in Ireland as a primary school patron, and the over 30 years as a Board member including his two terms subsequent opening of our first school at Patrickswell, Co. as Chairman from 1988 to 1991 and from 2003 to 2006. Limerick. This marks a new chapter in the Rehab Group’s His tireless efforts on behalf of the Rehab Group have history and we look forward to further developments contributed greatly to its success over the last three in this arena. decades and his Board colleagues wish him every happiness in his retirement. As 2008 progressed, it became evident that the economic 2 008 Annual Report Group Rehab | conditions, and the societal demands arising from these, In addition to Joe, this year saw a major scaling-down by will challenge the organisation in new ways in the coming our long-term Director and former Chairman, Des Cashell, years. A tightening funding regime and the growth of need of his involvement in the Rehab Group. Happily, he was in new areas, along with the challenges already facing the persuaded to continue as a Rehab Group Board Director but existing client base, will ensure that the organisation must has withdrawn from his involvement both as Chair and continue to adapt and change to deliver on its mission. ordinary Director of all other subsidiaries with which he Chairman’s Statement Chairman’s
was associated. Des has been a member of the Rehab by staff and service users to developing new ideas and Group Board for 41 years and his contribution at every level continuing to evolve services, and we look forward to many has been quite extraordinary. We are all deeply in his debt more innovations in 2009. and, on a personal level, I am pleased to acknowledge his Our sincere thanks also go to our voluntary committees and remarkable input over the years and the guidance and many volunteers who work so hard to ensure the success assistance which he has so generously given to me since of our varied and imaginative fundraising events. Finally, I I joined the Board. would like to thank the people who access our services and The partnerships which the Rehab Group enjoys with their families; we look forward to continuing to work with organisations in the public, not-for-profit and private sectors you in 2009. are essential to the Rehab Group’s work. I would like, in The Rehab Group holds a key position as one of the largest particular, to express our appreciation to our funding not-for-profit organisations providing services to people partners, including the Health Service Executive, FÁS, the with disabilities in Europe. In the changing times in which Departments of Education and Science, Justice, Equality and we live, the importance of organisations like ours which Law Reform, and Community, Rural and Gaeltacht Affairs, ensure that essential services are provided to those with as well as Pobal, in Ireland, and the Department for Work disabilities and who are vulnerable is further underlined. and Pensions, local authorities, health boards, Primary Care
The Rehab Group will continue to champion the rights of Chairman’s Statement Trusts, and Learning and Skills Councils in the UK, as they people with disabilities, older people and others who are continue to generously support the organisation’s work. marginalised to bring real difference to people’s lives. On behalf of the Rehab Group Board, I would like to acknowledge all those who have given so much to the organisation over the last year.
| Rehab Group Annual Report 2 008 To the staff of the Rehab Group, under the leadership of Angela Kerins and the Group Management Team, I extend Colm Allen SC our sincere appreciation and thanks for their motivation Chairman and dedication which produce such excellent results across all divisions. During the year, members of the Best Practice May 2009 Committee of the Rehab Group Board adjudicated on the Innovation Awards which recognise excellence in new ideas and projects from Rehab Group services. The committee was extremely pleased at the level of commitment shown
Chief Executive’s Statement
Chief Executive Angela Kerins severely-disabled people. This is an exciting new development in line with the Putting People First recent government initiative to transform adult social care. The year 2008 was an exceptionally busy one for the Rehab Elsewhere, the Scottish Government supported the purchase Group due to continued growth and expansion of services of a new head office by Momentum, through funding from and increases in commercial activity, as evidenced by a five the Scottish Investment Fund. per cent increase in turnover to €216 million. In Ireland, implementation of the National Disability The year became progressively more challenging as the Strategy, and monitoring by the National Disability Strategy downturn in the global economy began to impact, Stakeholders’ Monitoring Group of the funds allocated and highlighting the need for prudent decisions, clear strategic the achievement of the strategy’s objectives, were ongoing. planning and prioritisation of service development at a time The Rehab Group takes an active role in ensuring that of reducing public funding and increasingly competitive progress continues in this area. commercial markets. It is imperative that the great strides The Rehab Group has made a significant contribution to the that have been made in recent years in the provision of Government’s employment target of an additional 7,000 services to people with disabilities and others who are people with disabilities in employment by 2010. In the marginalised are not eroded. The Rehab Group will continue period from the announcement of this goal to the end of to work to achieve its mission and to ensure the availability 2008, over 1,545 people completing training with National of services to those who need them. Learning Network have entered employment on a full- or In the UK, changes in funding structures, reductions in part-time basis, which is an outstanding achievement by allocations from the European Social Fund and a projected any standard. Furthermore, there are over 220 people with slowdown in public service expenditure on contracts have disabilities employed by Rehab Enterprises on the Wage had an impact on the organisation and will continue to do Subsidy Scheme and over 200 people using RehabCare’s so. The Rehab Group in the UK has been building strategic services are being supported in part-time work in local partnerships and ensuring further collaborative working businesses. 2 008 Annual Report Group Rehab | across divisions to maximise opportunities and to drive Red Hill School for children with autistic spectrum disorder competitive bids for prime contractor positions and in Patrickswell, Co. Limerick is a historic first for the Rehab significant sub-contracting partnerships. New opportunities Group. The initial intake of six pupils is expected to rise to to provide services to those distant from the labour market 60 by 2010 and a wide range of teaching methods is used have continued to emerge since the latter half of 2008 and to support individual pupils. these opportunities will be pursued to ensure that the Rehab RehabCare’s reputation as a provider of quality services Group can play its role in helping people back into work. continues to grow and its partnership approach with local
Chief Executive’s Statement Executive’s Chief TBG Learning expanded its range of services and opened communities led to the commencement of new services in new centres in Southall, Ealing Common, Gillingham and 2008, including a unique rural day service in Knocklofty, Birmingham. The Chaseley Trust commenced plans for the Co. Tipperary, resource centres in Bailieboro and Shannon, acquisition of semi-independent living bungalows for outreach services and residential services. Students Darren Burnett, Michael Phelan and Noel Delaney from the ‘Foundation 2’ course, gather images for a visual art project with course instructor Mike Cronin (second right) in National Learning Network’s Roslyn Park College in Sandymount, Dublin.
Rehab Enterprises operates a successful recycling and their time and expertise. I would like also to express my logistics business, and had good results in 2008 despite gratitude to my colleagues on the Group Management Team changing commodity prices giving rise to a very challenging for their continuing leadership, dynamism and support. environment. Its partnerships with major international While some progress has been made in Ireland on the issue customers, such as Dell in Poland and Microsoft in the of standards for disability services, there remains a great Netherlands, continue to develop. deal of work to ensure that these essential markers of Rehab Lotteries, which forms an essential part of the quality are developed and enforced to protect the Rehab Group’s fundraising operations, celebrated 20 years. vulnerable, and to ensure efficiency and value for money The division continues to be at the forefront of lottery for funders. The Rehab Group is committed to the provision innovation, particularly through its very successful of quality services, a fact recognised in the number of online gaming products at www.rehabbingo.com and prestigious independent excellence and quality awards www.rehabgames.com, and has enabled the organisation received both in Ireland and in the UK. We continue to to constantly develop and improve services. advocate for national standards to be introduced and monitored to ensure compliance and quality services HeadsUp, our suicide prevention and mental health across the sector. promotion programme for young people in Ireland, Chief Executive’s Statement launched its new interactive website supported by a team A society must be judged on the way it treats its most of dedicated youth volunteers and was well received. Its vulnerable citizens and the Rehab Group is committed to text support service was also expanded to include localised supporting people to advocate for themselves and to services available in 21 colleges and universities, assisting those who are voiceless in our community. demonstrating its value to young people. We will continue to work hard to influence leaders and policymakers to deliver positive change in the lives of The nature of the Rehab Group’s work means that the talent people with disabilities and others who are marginalised. and dedication of staff is vital to the delivery of quality
| services to individuals. An employee engagement survey It is with a real sense of pride that I note that the Rehab Group Annual Report 2 008 was undertaken during the year by the Excellence Ireland organisation celebrates its sixtieth birthday in 2009/2010. Quality Association and this found that colleagues are highly As evidenced over the last 60 years, Rehab is an committed and loyal, with the job satisfaction outcomes organisation which is adaptable and resilient and which, exceptionally positive and among the highest seen for this with the ongoing support of all of its friends, will continue survey. The results are a testament to the dedication of our to go from strength to strength. staff and the pride that we all take in the quality of the services provided. I want to take this opportunity to thank each and every one of my colleagues for their unique contribution; their commitment and enthusiasm are essential to the positive ‘can-do’ culture of the organisation. Angela Kerins I would like to thank the Rehab Group Board members and Chief Executive the Boards of all of Rehab Group’s companies for giving of May 2009 Group Boards of Directors
The Rehab Group RehabCare
Mr C Allen SC (Chair) Ms A Kerins (Chair)
Mr B W Kerr (Vice-Chair) Ms M Joyce
Mr J Browne Mr K Poole
Mr H D Cashell Mr D Tallon
Ms P Cremin
Mr D Doyle Rehab Enterprises Ltd
Ms N Gildea Ms A Kerins (Chair)
Mr H D Governey Mr M O’Sullivan
Mr J Herlihy Mr K Poole
Mr L Hogan Mr J M Treacy*
Mr B T Keogh
Mr G Lambert Momentum Scotland
Mr P Lydon Ms A Kerins (Chair)
Mr M E Marren Ms S Boyne
Mr D Tallon Mr F Flannery
Mr J M Treacy* Mr D Gentleman
Mr A Heron
National Learning Mr J Houston
Network Ltd Mr K Poole Ms A Kerins (Chair)
Mr J Browne
Mr K Poole 2 008 Annual Report Group Rehab |
Group Boards of Directors Directors of Boards Group
The Training and Rehab Lotteries Ltd
Business Group Ltd Mr C Allen SC (Chair)
Ms A Kerins (Chair) Mr J Browne
Mr C Allen SC Mr F Flannery
Ms S Boyne Ms A Kerins
Ms S Gidman Mr B Kerr
Mr I Hounslow Dr J McGuire
Mr K Poole Mr K Poole
Mr J M Treacy* Mr J M Treacy* Mr I Welsh
The Chaseley Trust
Ms A Kerins (Chair)
Mr R Bugler
Mr F Flannery
Mr J J Q Howes
Mr P Salmon Group Boards of Directors
Mr I Welsh
| Rehab Group Annual Report 2 008
* Mr J M Treacy resigned on 20 August 2008
Staff Profile
Rehab Group Group Property Manager Human Resources Manager, Mr P Costelloe, MIPFMA, Dip Proj Mgt Health and Social Care Chief Executive Ms C McKenna, BA, MCIPD Ms A Kerins, SRN, SCM, LLD Head of Fundraising Ms P Crowley, B Comm, MBS Human Resources Manager, Training Director of Finance and Employment Services Mr K Poole, BBS, FCA Head of Communications Ms M Kearns, MSc, H Dip and Public Affairs Director of Human Resources Mr D Delaney, BSc Commun, Ms S Boyne, BA, Dip HRM, FCIPD Adv Dip Comm, MPRII RehabCare Director of Fundraising Divisional Financial Controller, Assistant Director of Health and Dr J McGuire BSc, PhD, FMII, MICI Enterprises Social Care Services Ms L Keane, MSc (Health Services Director of Policy and Co-ordination Mr E Hardy, FCCA Management), Dip COT Ms S J Dillon, MBA, BSc OT Divisional Financial Controller, General Manager, West and Director of Health and Social Care Health and Social Care North West Services Ms M McEvoy, ACMA Mr K Clancy, Dip HCM Ms M Gillard, RGN, DSN Divisional Financial Controller, General Manager, Midlands and Director of Enterprises Training and Employment Services North East Mr M Horgan, BSc Mgt, Dip Mgt Ms C O’Dowd, ACA Mr P McKevitt Studies, Dip Bus Mgt Divisional Financial Controller, General Manager, South and Mid-West Director of Training and Fundraising Ms R Thurlby, BA Eur Bus Employment Services Mr W Doyle Ms M Kelly, MBA, ACMA, MAAT Divisional Financial Controller, Locum General Manager, East and South East Director of UK Services UK Services Mr M O’Connor, BA Mgt, MBS Mr I Welsh, MA, MA, DPSE, FRSA Mr I Hounslow, BA, FCMA Principal Clinical Psychologist CEO Programme Manager Head of Development, UK Services Mr A Abrahams, MA Clinical Ms C O’Neill, BA (Intl), H Dip DD, Mr S Black, DMS, MBA Psychology, MSc Adult Psychotherapy Dip LS Senior Human Resources Home-based Services Manager Chief Information and Operations Manager Mr K Dhondt, Dip App SS, Dip Mgt Technology Officer Ms K Fanneran, BBS, MCIPD 2 008 Annual Report Group Rehab | Mr G Merrigan, MSc Mgt Ops, BSc Health and Safety Manager
Resourcing Manager Comp Apps, MICS, MACM Ms D Jackson, MMII (Grad) Ms M Peate-Morgan, MSc, Dip LS, CMIOSH, MIIRSM Group Financial Controller Human Resources Manager,
Staff Profile Staff Mr M Cronin, FCCA Enterprises
Group Internal Auditor Ms N Byrne, MSc, BSc, MCIPD Mr T Connaughton, ACCA Rehab Enterprises Regional Director, Dublin, Wicklow Momentum and North East General Manager, Rehab Recycle Financial Controller Mr C Gibbons, MSc Rehab Studies, Mr R Rowat Mr D Whyte, BAcc, CA Dip SVR, Grad MII, Grad CIPD General Manager, Rehab Logistics Head of Community Health Regional Director, South West, Mid- Mr P Murphy and Social Care West and South East Ms R Dorman, RGN, RCOE, Dip SW Business Development Manager Mr M O’Sullivan, BE Mr J McEntee, MMII Grad, PG Dip Head of Operations, Momentum Skills Principal Psychologist Mr D Taylor, MA, Dip Ed Quality Manager Mr M Coughlan, MA, H Dip CBT, AFPsSI Mr M Maguire, BSc, Dip Prod Eng, Director of Operations, Haven Products Environmental, Health and Cert Ind Eng Mr T Bruin Safety Manager
Environmental, Health and Mr P Dempsey, BSc, CMIOSH Human Resources Manager Safety Manager Mr K Richmond, MSc, MCIPD Mr J Crummy, MBS, BSc, GMIOSH TBG Learning Programme Development Officer Regional Manager, London Ms N Neilson National Learning Central and West Communications Manager Network Ms A Osho, ADMS Ms A Lennon, MA, M Phil Director of Operations Regional Manager, East London Mr J O’Brien and Employer Division The Chaseley Trust Mr D Avery Manager of Learning and Chief Executive Assessment Services Regional Manager, Kent Ms S Wyatt, RGN Ms D Duffin, Cert Ed, M Phil Mr M Burger Staff Profile Registered Manager Head of Accreditation, Standards Regional Manager, East and West Mrs H Barrow, RGN, MCMI and Supports Midlands Employer Division
| Mr D Muldoon, BComm, M Ed Mr F Seeley Rehab Group Annual Report 2 008
Regional Director, Midlands, Regional Manager, Derbyshire and West and North West West Midlands Ms L Bird, BA, MA, M Ed, Dip SVR Mr L Thirlaway, BA
Human Resources Manager Ms B Read, MA, MCIPD
Rehab Group in the UK
“Strengthening its position as an innovative provider of rehabilitation, social care, training and employment services to people with disabilities and socially- disadvantaged groups across Scotland and England.”
Director of UK Services Ian Welsh
Momentum client Robert Sturgeon proudly stands before a 30-foot full-colour wall mural, designed and painted by participants of the ‘Pathways’ programme for people with acquired brain injuries. Rehab Group in the UK incorporates Momentum Skills, Momentum Care, Haven Products, and TBG Learning and The Chaseley Trust in England. The organisation works in partnership with the Department for Work and Pensions (DWP), local authorities, health boards, Primary Care Trusts, Learning and Skills Councils, Community Planning Partnerships, further education colleges, the University for Industry, regional development agencies, the Big Lottery Fund, insurance companies and a range of trusts and individual donors.
Momentum undertaken. Following on from this, arrangements are being put in place for brain injury services in both the Momentum Skills is one of Scotland’s leading providers of Birmingham and Newcastle centres to be managed by rehabilitation and training services, empowering disabled and Momentum. The centres provide assessment, training excluded people to learn the skills that they need to live and development programmes that enable people with independently and to gain access to employment. Established disabilities to break into the workforce, and have in 1990, the organisation now operates from 25 locations demonstrated a consistently high average of service across the country, assisting around 2,200 people annually. users returning to work, education and training.
During the course of the year, Momentum Skills joined Haven Products operates as a commercially-viable and forces with Glasgow’s five Local Regeneration Agencies to efficient business, providing employment opportunities for win the contracts for delivering the DWP’s Cities strategy disabled people – around 86 per cent of its employees are and piloted new approaches to community engagement disabled. The model is widely acclaimed and, in 2008, and assistive technology, working in conjunction with Haven Products won STAR Social Firm status and a Social Glasgow Community Planning. Momentum Skills also Enterprise Coalition Enterprising Solutions Award, as well became the biggest recipient of European Social Fund as a leading supplier award from its largest private sector monies in Central and Lowland Scotland in the first round customer, the Edrington Group. It works with some of Rehab Group in the UK of the 2007–2013 programme. In addition, a significant Scotland’s largest blue-chip companies which have new investment by the Big Lottery Fund will allow outsourced vital elements of their production processes. Momentum Skills to develop a volunteer network which Haven Products operates from a number of key sites across will support people with a spinal injury in accessing Scotland, delivering business services in a range of areas, information technology in their communities and homes. from packaging to component assembly to print finishing.
The majority of Haven’s workforce is referred by Jobcentre |
Momentum Care offers a variety of social care services for Rehab Group Annual Report 2 008 Plus through its ‘WorkStep’ programme which supports people with a wide range of needs. An experienced team of disabled people in accessing employment. professional social care staff provides flexible services which support people in their communities, enabling them to live independently in their own homes and to take part in TBG Learning community-based activities. In 2008, new housing support TBG Learning continued to grow in 2008 and is now one and home care services with the Care Connect service in of the UK’s leading youth and adult learning organisations. South Lanarkshire commenced, along with the provision of The majority of people accessing TBG Learning’s services several ‘Living Options’ packages in Momentum Care’s North come from socially-disadvantaged groups such as people and East, and Central and West branches. who are long-term unemployed, people with skill training In advance of potential restructuring, a review of brain needs or basic skills needs, as well as people who need to injury services within Rehab Group in the UK was upskill to improve their employability or career prospects. 11 Rehab Group in the UK continued
Learners can choose from a wide variety of learning for up to 55 residents, it also offers facilities for respite and opportunities, ranging from basic literacy and numeracy holiday care, rehabilitation for those who are able to return skills to computer engineering, which are delivered at TBG to the community, and day care services for non-residents. Learning’s network of 18 learning centres across England. The Trust completed work on its £500,000 Diamond Jubilee In 2008, new centres opened in Southall, Ealing Common, project and now has a new therapy department with fully- Gillingham and Birmingham. equipped gymnasium, a new computer activity centre and TBG Learning continues to provide learning, development newly-refurbished recreational rooms including a theatre, and employment opportunities for a large number of cinema and conference suite. socially- and economically-disadvantaged clients, aged from Following a decision of the Rehab Group Board in 2008, 14 to over 80 years. The clients can range from disengaged the Trust acquired a number of semi-independent living school pupils to adult learners on further education bungalows for severely-disabled people, offering a chance programmes wishing to learn IT skills for the first time. Over for the service user group to live a more independent 45,000 learners accessed courses, achieved qualifications, or lifestyle and affording greater choice, privacy and dignity. progressed to employment or further education in 2008.
During the course of the year, TBG Learning continued 2008 Key Highlights to compete in the busy world of UK skills and learning and Developments tendering, winning Entry to Employment and Flexible Routeways business in Birmingham and West Bromwich, There was a range of other new developments and DWP logistics activity for Shirebrook in Derbyshire, New initiatives across Rehab Group in the UK in 2008: Deal for Disabled People business in Colchester and Clacton, and Skills for Jobs activity for South London and Tower Momentum Hamlets. Notwithstanding the reducing availability • A new head office in Glasgow was purchased, of funding for adult skills provision in further education, supported by a successful application to the Scottish TBG Learning also secured a new further education Government’s Scottish Investment Fund. contract with Chesterfield College. • Momentum was invited to join Bighearted Scotland, Staff training and development continued to be a high a consortium of seven Scottish charities fundraising priority for TBG Learning in 2008 to ensure that all together. employees have the relevant knowledge, skills and expertise • Innovative programmes and services continued to be to perform their work to consistently high standards. During introduced, such as the Momentum Scotland GP-based 2 008 Annual Report Group Rehab | the year, staff attended 119 internal and external training employability programme in Aberdeen. events and seminars, equating to 707 training days. Momentum Skills The Chaseley Trust • Momentum Skills was the top performer of 40 Jobcentre Plus ‘WORKSTEP’ providers in Scotland. The Chaseley Trust, a residential home in Eastbourne on the south coast of England, enjoyed another very successful • Momentum Skills secured three-year funding from the Rehab Group in the UK Group Rehab year, operating at capacity. The home provides treatment Scottish Government to assist in financing job retention and rehabilitation services for people with significant support for people with acquired brain injury within the 12 physical disabilities. As well as being a permanent home Grampian area. | Rehab Group in the UK Rehab Group Annual Report 2008 13 semi-independent a new part of in Eastbourne, bungalows Trust’s The Chaseley of Two people. severely-disabled for which has been developed living community NHS of a series inaugurated Trust The Chaseley Sussex clinics in partnership with East consultant-led in 2009. expand to with clinics set Services, Out-Patient and Learning Regional the London won learner A TBG award. the Year of BasicSkills Skills Council Learner for the Matrix Quality Award achieved Learning TBG and guidance. advice information, centres Learning TBG visits to ISO 9000 monitoring the quality mark. of approval continued confirmed the TBG inspection of a successful undertook Ofsted in Kent. Prime Contract Deal New Learning the visit of monitoring a successful undertook Ofsted in Derbyshire. Prime Contract Deal New Learning TBG and Skills Council a Learning conducted Learning TBG tier within Entry learning foundation the new of Pilot from Products Haven to visits high-profile were There Government’s and the Scottish Life Standard of the CEO and Deputy and Tourism, Energy Enterprise, for Minister Minister. First was Products Haven of The Managing Director Social Firms Scotland. of as a Director appointed Employment.to national a new and delivered introduced Learning TBG in care. qualification vocational and Skills Learning Regional London won Learning TBG 2008. the Year of Provider Council The Chaseley Trust The Chaseley • TBG Learning TBG • • • • • • • • • • numbers Workforce Complementary Products’ Haven doubled. was Hillington at centre learning new Products Haven and literacy numeracy IT, delivering established, employees. for training the funding from awarded was Care Momentum the country across the lead take to Government Scottish and carers providers, activity with other in co-ordinating the Adult of and awareness in the training users service Act 2007. (Scotland) Support and Protection domiciliary care private two over took Care Momentum and housing support providers. Qualifications Scottish achieved Care Momentum Vocational Scottish deliver to accreditation Association deliver IV and to II to levels from Care for Qualifications IV. and Management level Leadership assessment. being is now user assessment Skills’Momentum service the Scottish by good practice of used as an example Council. Borders Skills’ Momentum Spinal awarded Fund The Big Lottery in TECH-NET, for grant a three-year Injuries Service people assist volunteers supported of which a network technology with a spinal injury assistive in the use of hospital. home from returned have they after Caledonian University, In partnership with Glasgow Ph.D. the Momentum SkillsMomentum has developed in employability practice best which will research • • Haven Products Haven • • Momentum Care Momentum • • • • by pampered gets Council, District Tendring Balbirnie, Chairman of Peter Councillor Tendring. Learning salon TBG at Nail and Beauty the new the launch of at learners “Providing person-centred, outcome-focused training, with over 90 per cent of learners who complete their training progressing to employment or to further education and training.”
Director of Training and Employment Services Marie Kelly
Adam Kemp, a student of ‘Multimedia and Digital Graphic Design’, just one of the many innovative courses offered by National Learning Network. National Learning Network is an internationally-recognised leader in the provision of high-quality, accredited training and specialist support to people who are distant from the labour market. National Learning Network works with a range of key partners – FÁS, the Health Service Executive (HSE), Department of Education and Science, City of Dublin Vocational Education Committee and Institutes of Technology – to deliver innovative programmes that assist learners in learning the skills that they need to build lasting careers in jobs that reflect their interests and abilities.
The division also works closely with a bank of some 3,000 National Learning Network was also delighted to employers who collaborate with local centres in providing receive the European Quality in Social Services award. work experience, training and learning opportunities, and • ‘Focus’ full- and part-time employment. Over 5,000 learners ‘Focus’ is a one-year person-centred programme which benefit each year from National Learning Network’s adopts a recovery-oriented approach for persons accredited training and support services through a range experiencing mental health difficulties. In 2008, of delivery methods including centre-based training, programmes were completed in three new locations – employer-based training, continuous professional Limerick city, Carrigaline and Macroom. ‘Focus’ is development and distance learning. delivered in the heart of the community and offers a wide range of modules, including personal development, Services’ Growth community integration, exploration of physical and
Demand for services continued to exceed supply in 2008. mental well-being, and vocational orientation, with By the end of the year, over 90 per cent of those health and social gain recorded throughout. completing training across all programmes progressed • ‘Home Focus’ either to employment or to further education and training.
‘Home Focus’ is a unique assertive outreach programme National Learning Network These results are without parallel in either specialist or provided in partnership with the HSE which aims to mainline provision of similar training. National Learning enhance people’s mental health and well-being. It is Network has developed considerable knowledge and delivered in people’s homes by a multi-disciplinary expertise in delivering training courses to meet individual team comprising a recovery worker, a community nurse needs. The division is currently restricted to providing its and a vocational instructor. The programme was services to people with disabilities only, but would evaluated by University College Cork in 2008 which welcome the opportunity to offer access to other learner found substantial increases in participants’ health and
| groups, for example, those who are unemployed and social gain, independent living skills and social Rehab Group Annual Report 2 008 others who may need specialist support. engagement, with the number of hospital admission days by participants cut by almost half. 2008 Key Highlights and • Internships with Irish Life and Permanent Developments A new ten-week internship programme was launched • National Standards in July in partnership with Irish Life and Permanent’s National Learning Network is a FETAC-accredited corporate division. This programme offered placements organisation, and operates within a culture of to participants from centres across Dublin to allow them continuous improvement and best practice. During the opportunity to practise the skills, knowledge and 2008, National Learning Network was awarded the competencies of their programme of study and to prestigious Recognised for Excellence level 4 award experience the commercial world of the financial 15 from the European Foundation for Quality Management. services sector. Theatre performance, theatre studies, and craft and design are just some of the exciting A ‘Culinary Skills’ student at National Learning modules offered as part of National Learning Network’s ‘Performing Arts’ course. Network’s Roslyn Park College in Sandymount, Dublin.
• Suicide Prevention • CDVEC Disability Support Service A community-based peer-support programme initially The CDVEC (City of Dublin Vocational Education established in Midleton, East Cork, expanded to groups Committee) Disability Support Service provided by from other parts of Cork and Kerry in 2008. The National Learning Network continues to serve programme, which is provided in partnership with the significant numbers of students and staff of the CDVEC. HSE, sees training provided to community workers and It provided a range of support services and has assisted facilitators within An Garda Síochána and the Traveller a considerable number of people in successfully community in delivering the programme to young applying to the Higher Education Authority for student people. supports at third level.
• ‘Partners in Recovery’ • Assessment Service ‘Partners in Recovery’ was the title of a community The educational assessments service continued to conference on wellness and recovery, jointly organised experience significant growth in 2008. It expanded its by RehabCare and National Learning Network in Galway activities into screening and learning styles’ services in October. Speaker Stephen Pocklington from the which identify learning and support needs. The Do-IT Copeland Center for Wellness and Recovery described Profiler – a learning strengths and weaknesses online how people with mental health difficulties can prepare tool – was launched in May at the ‘Kaleidoscope of for their own recovery by focusing on the WRAP Learning’ event jointly hosted with the Institute of (Wellness, Recovery, Action, Planning) recovery tool, Technology, Blanchardstown. which has had very positive results. • Continuous Professional Development • School Leavers’ ‘Access’ Programme As a registered FETAC provider, the continuous ‘Access’ is a new service which was launched in October professional development department provides in National Learning Network in Tallaght for young accredited and tailored training to a range of external people who require assistance in planning their future, organisations and individual professionals. The various 2 008 Annual Report Group Rehab |
having left formal education or training. The main aims training courses available cover all aspects of disability are to facilitate the development of skills, knowledge and equality, as well as learning diversity and tools for and confidence in participants so that they can access inclusive teaching. occupational opportunities within their local communities and to support participants in accessing employment, higher-level training, vocational training programmes, further education and other options. National Learning Network Learning National
Investing in your future 16 “Continuing to lead developments in health and social care services with an increased emphasis on person- centred planning and expansion of the range of programmes available to all clients.”
Director of Health and Social Care Services Margaret Gillard
Dale Casserly and Glenn Keating, pupils at Red Hill School, Rehab’s new school for young people with autism in Patrickswell, Co. Limerick, enjoy an interactive computer game. In 2008, more than 2,700 people benefited from a range of quality services provided by RehabCare. A number of new services were developed with the support of the Health Service Executive (HSE), including a major capital development in Kilkenny and a host of accommodation services. However, the focus was on maintaining and managing the current provision of services in the context of a changing economic climate and reducing funding.
There were further developments within day services with for the development of rehabilitation services an increased emphasis on person-centred planning and a in Ireland. The Neurological Alliance of Ireland is range of programmes provided. Significant efforts were facilitating a sub-group of the main steering group undertaken and achievements made in supporting clients which comprises organisations representing people with in accessing supported and part-time employment within physical and sensory disabilities, including the Rehab their communities, in line with their personal goals. Group. The Rehab Group was also appointed as a board member of the Neurological Alliance of Ireland in 2008 2008 Key Highlights and and looks forward to pursuing the issue of rehabilitation services in 2009. Developments • Kilkenny Development Resource Centre Services A significant Rehab Group property development in William Street, Kilkenny, was completed and opened. A new rural day service commenced during the year in This purpose-built facility comprises a RehabCare Knocklofty, Co. Tipperary. This is a specialist day service with resource centre, National Learning Network services, a strong emphasis on agriculture, horticulture and animal regional offices and eight apartments providing husbandry. This unique service focuses on meeting the supported accommodation to 16 clients. Phase one needs of clients from a rural setting or who have expressed of the accommodation services opened at the end a wish to become involved in these activities through their of the year. person-centred plans.
• Red Hill School, Limerick A service in Shannon, formerly provided by Irish Country Following the Rehab Group’s recognition as patron of Potteries, transferred to RehabCare. The service opened in a special school within the primary sector, Red Hill School new premises specifically designed to facilitate individual opened in Patrickswell, Co. Limerick, in September, programmes that enable people to develop independent providing a much-needed specific educational living skills and greater integration with their local community. environment for children with autism. The school In November, the President of Ireland, Mary McAleese, commenced with an initial intake of six pupils and aims officially opened RehabCare’s new resource centre in to provide up to 60 places by 2010 once approval is Bailieboro which caters for 22 people and is a satellite received from the Department of Education and Science 2 008 Annual Report Group Rehab
| development from the Cavan resource centre.
for the construction of a purpose-built school building. A new day service for adults with autism was established Rehabilitation Network in Tullamore, Co. Offaly, with the emphasis on person- RehabCare centred planning and community-based programmes. The HSE and the Department of Health and Children established a joint working group to formulate a strategy 18 The launch of a new booklet and DVD on person-centred planning as part of the ‘Crossing the Line’ project delivered by RehabCare and sponsored by Cooperation and Working Together through the European Union INTERREG IIIA funding programme.
Residential Services/ In response to the needs of clients in Castletownbere, West Accommodation Services Cork, who were isolated and unable to access any services, RehabCare developed a new satellite project providing an RehabCare works in partnership with Newgrove Housing outreach day service each week within the local community. Association to provide a range of housing solutions to meet the needs of clients. In this regard, a new semi- independent accommodation service for four people Respite was opened in Sligo, in addition to the two supported A new sensory playground and garden at Red House accommodation services already in place. A new house, children’s respite service in Limerick, funded by a grant from providing supported accommodation and a semi- the Department of Justice, Equality and Law Reform, has independent transitional living unit, was purchased greatly enhanced the play opportunities for the children. for five clients in Castlebar, Co. Mayo. A new premises for RehabCare’s children’s residential A property in Ennis, Co. Clare, was purchased and has the respite service in Navan was purchased with funding capacity to provide support and accommodation for five support from the HSE. clients, one of whom lives in an independent living apartment attached to the property. A new supported Home-based Services (CareLink) accommodation service which caters for four clients was opened in Cavan town. A new automated system was introduced across CareLink services in the east region which will enhance efficiency, RehabCare Specialist Services logistical management, service quality and provide a lone worker system for staff. This will be rolled out to the A new community support service and social club has been remainder of CareLink services in 2009.
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developed for young adults with Asperger’s syndrome in Rehab Group Annual Report 2 008 Galway city. Up to ten people are accessing the social club, Programmes/Research with five people being provided with specific community support each week. The production of a person-centred planning DVD to support training and knowledge of the concept to people Outreach Services who use RehabCare’s services, their families and staff was completed. Following a two-year review, the Costelloe Outreach/ Community Support Service for people with severe and Clinical Supports enduring mental health problems was highlighted by the HSE Clinical Director in Galway West Mental Health Services An additional behaviour therapist joined the team, as an excellent and effective model that should be providing a much-needed service to clients and staff 19 replicated elsewhere. within the high support services. “Providing sustainable employment for people with disabilities in leading-edge businesses, and promoting the employment of people with disabilities through its Access Ability and Workability services.”
Director of Enterprises Michael Horgan
Rehab Recycle is Ireland’s largest post-consumer waste recycler and recycled a record total of 300 million bottles and jars in 2008. Rehab Enterprises provides integrated employment for people with disabilities in over 16 locations around Ireland, as well as in the Netherlands and Poland. In 2008, the Rehab Enterprises group of companies developed and expanded services in both the retail and logistics areas.
At the end of the year, a total of 433 people were of bring banks in Ireland, Rehab Recycle operates an IT employed directly by Rehab Enterprises, of whom 227 were equipment and waste electrical recycling business and employed under the Government’s Wage Subsidy Scheme provides consultancy services to industry. Cans, cardboard, (WSS). The WSS, which is run by FÁS, provides financial paper and plastics are also recycled. supports to employers taking on people with disabilities. Rehab Recycle offers a full ‘take-back’ service that ensures Rehab Enterprises also seeks to promote the employment not only disposal of WEEE (waste electrical and electronic of people with disabilities by assisting companies to avail equipment) but also guaranteed data destruction and a of this scheme through its Access Ability and Workability complete audit trail. As part of this service, a yearly services. environmental report is provided, summarising recycling activity carried out by customers. Rehab Recycle is also Rehab Logistics responsible for Dell’s asset recovery business and WEEE
The Rehab Logistics facility in Limerick provides storage, ‘take-back’ of out-of-date and obsolete products.
‘just-in-time’ delivery, pad printing and electronic assembly Agreement was reached with WEEE Ireland and Microsoft services to a variety of companies in the Mid-West, for Rehab Recycle to supply every primary school in Ireland including Dell Computers. Arising from this very successful with a recycled computer as part of a programme to raise relationship, Rehab Enterprises was requested to set up a awareness about electrical and electronic waste recycling, similar operating process in Poland to service Dell’s new with over 600 schools supplied with in excess of 1,200 facility there. In line with the Rehab Group’s mission, this computers. is being done in conjunction with local disability service providers and Rehab Logistics Poland currently employs Rehab Recycle operates an expanded polystyrene plant in Rehab Enterprises eight people with disabilities. Navan, the first of many facilities to be opened around Ireland. This plant can reduce expanded polystyrene by Rehab Logistics in Navan offers a quality manufacturing and a factor of 400 per cent. distribution service and is ISO 9000-approved. Its product offerings include DuPont Tyvek protective garments and a In the Netherlands, Rehab Recycle operates a reverse
| range of aids and appliances to the healthcare sector. In logistics system that reports product ‘take-back’ from Rehab Group Annual Report 2 008 Mountmellick, Rehab Logistics offers local assembly the marketplace for some of the largest software solutions to industry in the Midlands, and the facility manufacturers. has ISO 9001:2000 approval. Workability
Rehab Recycle Workability comprises Rehab Retail, Rehab Packaging, Rehab Recycle is Ireland’s largest post-consumer waste Access Ability and Mediability. The main focus is the recycler. During 2008, it recycled in excess of 85,000 tonnes employment of people with disabilities in the workplace, of mixed waste – including a record total of 300 million whether they are employed by Rehab Enterprises or by a bottles and jars. In addition to running the largest network Rehab Enterprises customer.
21 Fran Heffernan and Pauline Brady refurbishing computers in Rehab Enterprises Rehab Retail operates from eight locations across Dublin, in Tallaght as part of the Microsoft Authorised Refurbisher (MAR) programme. including Vodafone’s head office in Leopardstown.
Seven Rehab Group employees became the first people in • Access Ability Ireland to receive certification in disability management Access Ability is a disability management consultancy during the year. The certificates provide practitioners who company providing advice and best practice in all areas deliver services for people returning to work after acquiring relating to the employment and retention of people an illness or a disability with an internationally-recognised with disabilities. Through five phases – access services; professional qualification. The Rehab Group holds the only learning; recruitment and selection; best practice; and licence in Ireland to provide this certification, which was Rehab absence management services – Access Ability developed by the Canadian National Institute of Disability provides practical ‘one-stop-shop’ advice on Management and Research (NIDMAR). employment issues and guidance on recruiting and retaining people with disabilities. • Rehab Retail Rehab Retail successfully operates a wide range of Following on from the Rehab Group’s previous convenience store retail services at various locations in involvement in other awards initiatives in Ireland, a Dublin and opened two new shops in 2008. new disability standard for business – the ABLE Award – was announced during the year in partnership with the • Rehab Packaging Excellence Ireland Quality Association. This will set the Rehab Packaging specialises in packaging solutions for standard for Irish companies in demonstrating their the electronics, pharmaceutical, telecommunications commitment to people with disabilities, both as and food sectors and is ISO 9002-approved. Plant employees and as customers, in the provision of facilities enable the company to offer both high- services. and low-volume production of premium packaging materials customised to the needs of hi-tech • Mediability businesses. Rehab Enterprises’ strength lies in its quick Rehab Media Enterprises, trading as Mediability, is a response, offering a ‘just-in-time’ service to its major production company funded by Pobal which employs customers. In 2008 it saw the development of new people with disabilities trained as journalists, research business offerings in Kilkenny with the opening of assistants and producers. It offers an extensive range of a call centre as well as the introduction of new in-house production services culminating in high-end, 2 008 Annual Report Group Rehab | services for the customised supply of products tailored print and audio-visual solutions for corporate
to local pharmaceutical companies. and community clients. In 2008, Mediability expanded its service to include the evaluation of website accessibility. Rehab Enterprises Rehab
22 Rehab Fundraising
“Supporting the development of services through flagship national fundraising, local community fundraising and lottery activities.”
Director of Fundraising Dr John McGuire
Model Aoife Cogan with All-Ireland champion, Kilkenny hurler Richie Power, at the launch in September 2008 of the National Rehab/Powers Whiskey Pub Quiz in association with the Vintners’ Federation of Ireland. Fundraising is a key activity of the Rehab Group which helps to bridge the gap between income from funders and expenditure on services. In particular, fundraising income is important in the context of developing new projects.
The Rehab Group is engaged in a wide range of fundraising activities at national and local levels as well as being involved in a number of lottery businesses.
National Fundraising in Ireland Managers, Bank of Ireland Asset Management, KBC Asset Management, and Merrion Investment Managers, who The Rehab Group’s flagship national fundraising event is were the winners. the annual People of the Year Awards which give public recognition to individuals who, through their achievements, The Rehab Group also actively pursues donation income have made an outstanding contribution to the community, from philanthropic foundations, dormant account funds, at local, national and international levels. business corporations and bequests.
In 2008, the Awards, which were sponsored by QUINN- healthcare, were attended by 800 people in Dublin’s Local Fundraising in Ireland Citywest Hotel and broadcast live on RTÉ One, attracting a The Rehab Group employs regional fundraisers who raise viewership of almost 400,000. An Tánaiste, Mary Coughlan funds locally to facilitate the development of services in TD, attended and presented one of the awards. their areas. Activities include the selling of tickets for the Rehab Bonanza Draw; the development of Rehab Radio Irish boxers Kenny Egan, Darren Sutherland and Paddy Bingo with local radio stations; and the organisation of Barnes were each honoured with an Award for their local People of the Year Awards, sponsored walks and character, courage, determination and sheer hard work, church-gate collections. over many years, culminating in their success at the Beijing Olympic Games. Fr Shay Cullen received the honour of In 2008, one of the most successful community fundraising being named the International Person of the Year for his events was the National Rehab/Powers Whiskey Pub Quiz relentless courage and commitment to protecting which was organised with the Vintners’ Federation of vulnerable children from abuse, cruelty and exploitation, Ireland and sponsored by Powers Irish Whiskey. This event and for giving them the opportunity to rebuild their lives attracted 2,000 teams to 315 pubs in 25 counties. The team with dignity. In addition, a high-profile winner was singer/ from Farrelly’s pub in Oldcastle, Co. Meath, emerged as the actor Keith Duffy, who was presented with a People of the overall winner. Year Award for his passionate commitment to the cause of children with autism. Another successful event was the Rehab/Top Oil Car Wash Day. This event took place at 28 Top Oil outlets 2 008 Annual Report Group Rehab | The Rehab Great Investment Race is another important in 14 counties. Volunteers washed cars for free and car national fundraising activity. This initiative sees teams of owners made a donation in return. investment managers invest sponsored funds over the period of a year, with all profits generated by the Rehab Radio Bingo had a successful year with sales investments being for the benefit of the Rehab Group. increasing significantly. This product is promoted in
Rehab Fundraising Rehab The fifth race concluded in July and raised €160,000 in partnership with local radio stations. East Coast FM in very difficult investment conditions. The participating teams Wicklow and Midlands 103 in Laois, Offaly and Westmeath were AIB Investment Managers, Irish Life Investment joined the growing list of stations involved in 2008 and 24 there are plans to add further stations in 2009. The BBC’s political correspondent Nick Robinson in Staff from RehabCare’s autism services in Limerick, with the minibus donated in 2008 the Parliamentary Pancake Race in Westminster. by the Lord’s Taverners. Funding was also provided by Dóchas.
In addition to the national People of the Year Awards, the Awards are organised on a county basis and are a very important means of recognising human achievement at The Rehab Group benefits from a number of lottery community level. In 2008, award ceremonies were held in activities – the main activity being through Rehab Lotteries, 11 counties stretching from Donegal to Wexford. This which celebrated its twentieth anniversary in 2008, where activity is a significant means of building awareness of the core business is the marketing of a range of scratch the Rehab Group and the services it provides locally. card games through a network of 1,400 retail agents nationwide. Fundraising in the United Kingdom Rehab Lotteries established its new internet-based online In Scotland, Momentum has a range of fundraising events bingo activity at www.rehabbingo.com in 2006 and this including an annual abseil, a Ski Santa challenge and business continued to grow progressively in 2008. Rehab corporate white water rafting days. Other fundraising Bingo sponsored the Bray Wanderers Premier Division activities include private sector donations and grants from football team for the 2008 season and this sponsorship the Big Lottery Fund. As well as a major drive to secure will continue into 2009. During the year, Rehab Lotteries funds from Trusts and Foundations, Momentum has run launched a second internet-based activity at an outbound telemarketing campaign to recruit donors www.rehabgames.com.
and has a ‘Committed Giving’ programme. Rehab Fundraising The Rehab Group continued to benefit from the Charitable In England, fundraising activities include two annual golf Lotteries Fund in 2008 as a result of sales generated by classics and the Parliamentary Pancake Race. ‘Name the Rehab Lotteries. The fund was established by the Irish Teddy’ competitions, nursery school pyjama days, Government in 1997 to supplement the income of the parachute jumps and client sponsor days all support promoters of charitable lotteries experiencing difficulties
| unrestricted income. Additional revenues are generated in competing with the National Lottery. Rehab Group Annual Report 2 008 from advertising in Renew magazine and the Brain Injury In addition to Rehab Lotteries, the Rehab Group continued Handbook. to benefit from separate lottery activities where it is in The primary source of income for The Chaseley Trust is partnership with other organisations. These include generated from grants, particularly from the Armed Forces Conquer and Care Lotteries, a scratch card lottery in Ireland Benevolent Funds due to the presence of some ex-service in partnership with the Irish Cancer Society, and the Care personnel in the home. Fundraising events such as garden Trust, a lottery in Ireland in partnership with the Central parties, art exhibitions and auctions are also held. Remedial Clinic.
25 • Finance • Human Resources • Policy and Co-ordination • Service User Representation and Advocacy • International Activities • External Environment
People of the Year Award winners and Olympic medallists (left and right) boxers Kenny Egan and Paddy Barnes, with Ronan Hayes (centre), Young Person of the Year, at the People of the Year Awards which took place in September 2008. The Board and management of the Rehab Group are committed to maintaining a high standard of corporate governance. The internal audit function is now well established and the Board’s Audit Committee, chaired by Liam Hogan, oversaw the work plan for 2008 and formally Director of Finance approved the work plan for 2009. Keith Poole As a not-for-profit organisation, resources are committed Finance to services for people with disabilities and other socially-
In 2008, the Rehab Group reported an operating surplus of disadvantaged groups. With over 3,500 staff and more than €2.1 million, representing one per cent of turnover which 56,000 people and their families benefitting from the grew by five per cent to €216 million during the year due supports provided by the Rehab Group each year, the to some new care services coming onstream and an organisation needs to create and hold reserves to support increase in commercial activity. However, this growth itself as an independent, viable undertaking. declined in the second half of the year as the economic While it is the Rehab Group’s aim that its core services downturn began to affect funders and customers, and should be self-financing, some services are currently significant challenges are anticipated in 2009. Net operating with deficits; in addition, the organisation € borrowings at the end of the year stood at 3 million, in continues to invest in a capital programme. line with the previous year, and the cost of servicing debt was €750,000. Historically, the Rehab Group developed ancillary activities such as pools, lotteries and fundraising activities to ensure The Rehab Group has adopted Financial Reporting Standard that these deficits are covered, contribute income to the 17 on retirement benefits. In 2008, the liability in respect capital programme and allow for unfunded innovation in of the defined benefit pension scheme increased by certain service areas. €18.7 million to €30.9 million. This was the result of the downturn in global equity markets having a serious impact During the year, capital expenditure accounted for on the scheme, a common feature among many similar €12.6 million which was funded in part by way of capital Finance schemes in other organisations. Steps are being taken in grants from various agencies, from fundraising and from 2009 to address this significant deficit. borrowings. The Rehab Group continues to look at different
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ways of raising funds and consolidated its online lottery Rehab Group Annual Report 2 008 Turnover in the UK services grew by four per cent due, in activity in 2008. Fundraising operates in a very competitive the main, to the inclusion of a full year’s activity for St arena and most of the Rehab Group’s fundraising is now Andrew’s Homecare in Scotland, which was acquired in event-driven rather than through traditional donations. 2007, while TBG Learning continued to perform well. The Rehab Group acknowledges with gratitude the € The drop in the /£Stg exchange rate during the year also contribution by the public authorities both in Ireland and had a detrimental effect on the organisation’s reserves of in the UK to the development of its services. €2.1 million and this, combined with the increase in the defined pension scheme liability, reduced net assets to €40.4 million.
27 The Rehab Group
(Extracts from Consolidated Financial Statements)
Consolidated Revenue Account to 31 December 2008 2007 €’000 €’000
Turnover 215,624 204,957
Operating surplus 3,414 2,495 Net finance costs (997) (167) Taxation (340) (53) Minority interest (5) (38)
Surplus attributable to the Group 2,072 2,237
Consolidated Balance Sheet as at 31 December 2008 2007 €’000 €’000
Fixed assets 112,523 108,869
Current assets Stocks 1,115 1,755 Debtors 22,516 30,957 Bank 17,528 17,097
41,159 49,809
Creditors – amounts falling due within one year (25,750) (32,227)
Net current assets 15,409 17,582
Total assets 127,932 126,451 Provision for liabilities and charges (2,681) (1,561) Creditors – amounts falling due after more than one year (53,880) (51,933) Defined benefit pension scheme (30,973) (12,263)
Net assets 40,398 60,694 2 008 Annual Report Group Rehab | Capital and reserves 71,371 72,861
Defined benefit pension scheme deficit (30,973) (12,263) Minority interest 0 96 Finance
Total reserves 40,398 60,694 28 Director of Human Resources Shona Boyne • Employee resourcing • Learning and development Human Resources • Compensation and benefits The Rehab Group continued to experience growth in • Employee relations staffing numbers in 2008, albeit at a lower level than in Achievement of a range of human capital objectives previous years, and in specific service provision areas. under the above categories will support and assist the The total number of staff at the end of 2008 stood at 3,569. organisation in the attainment of specific business The changes in the economic climate resulted in reduced objectives and will challenge staff in a variety of key funding in some divisions and necessitated difficult project areas. The HCS is designed to give the Rehab Group decisions in the last quarter, including some reductions a much-needed competitive advantage, in particularly in staff numbers in specific divisions. challenging times, when the key priority of the HR function The Human Resources (HR) function completed a change will be to concentrate on what makes a difference to the management process during the year, which involved a business and the provision of services to service users. range of structural and policy changes including the Perhaps one of the most challenging areas of HR decentralisation of operational HR provision and the development that commenced in 2008 was the planned introduction of a Group HR policy framework. The introduction of a new management information system to resourcing unit also became fully operational in 2008 with assist the organisation in the management and analysis of Human Resources the introduction of a defined candidate management employee data. A steering group overseen by the Group process, providing a full recruitment management service Management Team led the initiative with a project group from advertising, screening, shortlisting and interviews tasked with mapping system requirements and HR through to offer stage, pre-employment checks and reporting needs. The development of HR metrics will follow
appointment. This has greatly improved efficiencies and | as part of the HCS development process and these formal Rehab Group Annual Report 2 008 allowed recruitment processes to be streamlined and measurements will support the utilisation of HR Key modelled on HR best practice. The system facilitates online Performance Indicators into the future. candidate applications via the Rehab Group and leading recruitment websites. Health and Safety Work commenced on the implementation of the Human New safety management structures were introduced across Capital Strategy (HCS) of the Rehab Group, which consists the Rehab Group in 2008, with a view to supporting of six components: divisions and ensuring compliance with legislative responsibilities. A large-scale review of safety policy • Strategic HR commenced and a number of new processes were • Performance management
29 Ann O’Sullivan, Michael Noone and Mary Feeney at the Hilda Allison, Debra Arthur, Margaret Fraser, Angela Kerins, Betty Denny 2008 Rehab Group Long Service Awards in Ireland. and Gary Barron, at the UK Rehab Group Long Service Awards in 2008.
developed within a risk management framework. The National Learning Network commenced a process of revised safety management system will be implemented re-assessment against the Excellence Through People HR throughout 2009 and the new management information standard in late 2008. The assessment will review HR system will extend to online accident/incident reporting, practice across National Learning Network nationally and thus eliminating the current manual process. is the largest application of its kind in Ireland. The outcome of the process is eagerly awaited in early 2009. In line with the commitment of the Rehab Group to ensuring that managers at all levels are aware of their Within Momentum, Momentum Skills was also successful safety management responsibilities, an extensive in the achievement of the Investors In People HR standard programme of management training accredited by the in 2008. This achievement is a credit to the efforts and Institution of Occupational Safety and Health was rolled out dedication of all staff. across divisions. This marked a significant investment in Undoubtedly, the Rehab Group will face some considerable both safety management and in overall management challenges in 2009 and it is anticipated that the development. Safety training for front-line staff is currently environment for the organisation as an employer and under review across the Rehab Group. The role of the service provider will be very different to that experienced health and safety function will continue to develop in recent times. Staff can, and will, play a significant part throughout 2009. in ensuring that the organisation rises to these challenges, meets objectives and continues to be a significant Excellence and Continuous Improvement employer within the voluntary sector. The divisions of the Rehab Group continued to develop and implement continuous improvement plans throughout the year. The organisation is committed to the achievement of best practice and continuous improvement in service delivery. Operational and support management teams have defined responsibility for the achievement of specific quality objectives, under the European Foundation for Quality Management accreditation framework. 2 008 Annual Report Group Rehab |
Human Resources
30 Director of Policy and Co-ordination Sarah Jane Dillon Rare Disorders Research In 2008 RehabCare published a report, funded by the Health Policy and Co-ordination Research Board, into the current provision of information and The Directorate of Policy and Co-ordination has a lead role support services for people with rare disorders. The report in supporting the development and ongoing management surveyed over 230 GPs and interviewed more than 20 of a number of key activities across the Rehab Group. These families affected by rare disorders across the island of include policy framework and processes, research, Ireland, and found severe deficits in the information advocacy, international activities, knowledge management available. It recommended the establishment of a centre of and other specific projects. excellence, providing information and support to medical professionals, patients and their families. A rare disorder is Significant development continued in 2008 in aligning all classified as affecting five or fewer people in every 10,000 Rehab Group policies and processes with international and it is estimated that between 5,000 and 7,000 rare standards of best practice. This major project requires input, disorders exist. The Rehab Group will continue to work on collaboration and the expertise of staff from across all progressing developments in this area. divisions and is proceeding apace. The aim is to ensure coherent policies that are compliant with all relevant Recovery Research legislation and standards, and which meet the diverse Policy and Co-ordination RehabCare received funding from the National Disability needs of the entire Rehab Group, its clients and staff. Authority’s Research Promotion Scheme to carry out research in 2008 into processes for introducing a recovery Research ethos to organisations that provide services to people with ProMenPol mental health difficulties. The research, which is due to be The year 2008 was the second of the ProMenPol project, published in 2009, provides a set of practical guidelines
| an EU-funded initiative that focuses on mental health for organisations wishing to develop a recovery ethos in Rehab Group Annual Report 2 008 promotion in educational settings, workplaces and older mental health service provision. people’s residences. The Rehab Group’s work on this project is focused on the development of a conceptual framework HeadsUp for mental health promotion. This has been achieved by HeadsUp, the Rehab Group’s suicide prevention project, using the international classification of functioning devised targets young people aged 15–24 years. It takes a mental by the World Health Organisation and a combination of health promotion approach and aims to enhance resilience, mental health promotion models. ProMenPol is now in the raise awareness, encourage help-seeking, provide process of assisting organisations to implement field trials information and reduce the stigma associated with mental of both the search function it has devised on its website – health difficulties. In November, HeadsUp Text expanded to www.mentalhealthpromotion.net – to categorise mental include student services, providing information on national health promotion tools, and also of the tools themselves. support services along with localised services available on 31 third level campuses. Members of The Blizzards band at the launch of www.headsup.ie, the new interactive Angela Kerins (second left) with the Kinne-Coyle family at the website for HeadsUp, Rehab’s suicide prevention project for young people. launch of the RehabCare report into rare disorders in Ireland.
The HeadsUp website was also launched during the year, Other research conducted within the Rehab Group during following development with a group of youth advisors 2008 included: in order to ensure relevance to the target audience. • Brand and customer research by Rehab Lotteries. HeadsUp.ie includes many unique features, including an online cognitive behavioural therapy-based life skills • New product development in both Rehab Enterprises course, factsheets, articles, ‘Art from the Heart’, reviews and Rehab Lotteries. and competitions. • Employee surveys. • Review of advocacy services in Ireland. ‘Raising Boys for Fathers’, a parenting course for fathers of sons, continued to be delivered throughout the country Community Rehabilitation Facilities and was also given in Mountjoy prison in Dublin. Through sponsorship from Top Oil, HeadsUp delivered the two-day The Rehab Group continued to research and advocate ASIST (Applied Suicide Intervention Skills Training) course to for the development of a much-needed network of 26 people in Castlebar, Co. Mayo, and this partnership is set community-based rehabilitation facilities in Ireland. to continue in 2009. The commencement of a process to develop a National Rehabilitation Strategy was particularly welcomed and, HeadsUp was actively promoted throughout the year at through representative bodies, the Rehab Group actively outdoor music events, on Setanta TV, through the participated in informing this work. distribution of HeadsUp postcards, and in radio interviews and press articles.
Group Management Advisory Committee A Group Management Advisory Committee on Research and Best Practice commenced in 2008. It will help to develop policy and networks and ensure shared learning of research Rehab Group Annual Report 2008 Annual Report Group Rehab
| activities and practice development across the Rehab
Group. It will also provide for an ethical framework for research and advise on the mechanisms for the dissemination of best practice and shared learning. Policy and Co-ordination Policy
32 Service User Representation were put in place, and proposals have been developed to and Advocacy ensure there is particular emphasis in future on supporting local committees. It is a core belief of the Rehab Group that its service users should play a key role in decisions that affect the services National Representative Council they use. Consequently, the organisation places Local committees were very active in 2008 and a national considerable importance on service user consultation, seminar was held in June on the theme of ‘Advocacy and representation and involvement at all levels. your Rights’. A highlight was a talk delivered by a learner The Rehab Group advocacy forum meets four times a year on the positive impact that advocacy has had on his life. to facilitate the exchange of best practice and to enable Following the seminar, the NRC hosted a further three collaboration, where appropriate. regional seminars, which gave service users the Service User Representation and Advocacy opportunity to discuss issues at a local level. The groups representing service users include the National RehabCare Advocacy Council (NRAC), the The NRC provided training in advocacy and local committee National Representative Council (NRC), The Chaseley development to learners in various National Learning Trust’s Residential Forum and the Momentum Service Network centres throughout the country. In addition, the Users’ Council. NRC continued to provide an independent advocacy service to a number of designated National Learning Network Towards the end of 2008 work commenced to review centres, funded by the Citizens Information Board. This service user engagement processes within the Rehab service provides one-to-one advocacy supports. Group in Ireland with a view to further strengthening this important aspect of the Group’s work. This will be TBG Learning completed during 2009.
In 2008, learners and employers had the opportunity to | Rehab Group Annual Report 2 008 feed back comments and observations on the quality of National RehabCare Advocacy Council services through TBG Learning’s easy-to-use online system. NRAC had another successful year in 2008. The national The feedback is monitored centrally on a monthly basis and committee met regularly, ensuring a close link between then made available to managers so appropriate action can clients and senior management at a national level. Local be taken and improvements made. committees continued to meet and resolve issues, as well as meeting with management on matters of importance Another key focus for the year was the encouragement of and ensuring that service users have a say in their services. learner involvement in programme design and continuous The national NRAC seminar was held in February and improvement. A number of learner forums called ‘Learner delegates at this meeting decided that NRAC should Voices’ were held, in which a representative group of develop new rules to provide a clear structure, both locally learners met centre managers to discuss their experiences and nationally. New rules for the election process for NRAC and provide views on programmes. 33 The NRAC national committee, outside Gandon House in Members of the advocacy committee in the Park House Day Sandymount, Dublin, at one of its monthly meetings. Activity Centre in Stillorgan, Dublin, enjoy a musical interlude.
The Chaseley Trust Momentum Service Users’ Council Within The Chaseley Trust, resident representatives attend The Momentum Service Users’ Council had a challenging management, trustee and senior management meetings year in 2008. With a clear need for more involvement by a on a bimonthly basis. Residents play a very active role in greater number of service users to ensure an effective the recruitment of staff as they are involved in the voice, an action plan was devised by the chairperson and interview process. vice-chairperson in consultation with other council members. This action plan outlined ways of making the The Chaseley Trust facilitates the work placements of council work more effectively. Considerable preparatory people from a number of key community training courses, work was carried out in the second half of 2008 on funding e.g. police, doctors, nurses and therapists. Both the resident applications, determining the current level of service user representatives and other service users support placements involvement, and interest in improving this, and looking at by providing information to the students. Representatives best practice in the area. The council now looks forward to have also acted as advocates for other less able service greater progress in 2009 and to a re-energised council to users when required. ensure a say for Momentum service users throughout Scotland and in its new services in England. 2 008 Annual Report Group Rehab |
Service User Representation and Advocacy User Representation Service
34 International Activities of a network of individual members, innovative projects and learning groups, proactive input into international During 2008, the Rehab Group continued to grow and public affairs, professional development, research and enhance its international memberships. These memberships innovation, and knowledge management. enable the sharing of learning and best practice and offer the opportunity for synergies among organisations in National Learning Network is involved in many European developing leading, cutting-edge services for people with projects through its involvement with EPR. One such disabilities. Over the year, the Rehab Group hosted a number project, Equabench, brings together eight vocational, of international visits by organisations seeking to share education and training organisations from across Europe, information and knowledge, with delegates visiting from each with a proven track record in innovation and Finland, Albania, Lithuania and the United States. continuous improvement. It involves a two-year work programme of sharing expertise and best business practice A delegation from RehabCare visited the Astley Ainslie and is funded under the European Commission’s ‘Leonardo Hospital in Edinburgh and the Cameron Hospital in Fife to da Vinci’ Transfer of Innovation programme. view their rehabilitation services, including a mobility service, disabled living centre, driving assessment centre RehabCare participated in EPR’s pilot in the use of the and rehabilitation engineering service. This visit was part of international classification of functioning as an assessment research on best practice in community rehabilitation tool for services. The findings were presented at EPR’s International Activities services to inform the Rehab Group’s rehabilitation network annual conference held in Roermond, the Netherlands, in proposal. This would see the implementation of a strategy September. In addition, presentations were made on of locally-based rehabilitation services, provided in RehabCare’s acquired brain injury services and on person- partnership with other agencies, to respond to current gaps centred planning, and by the Rehab Group on measurable in service provision. outcomes and evidence-based practice. The conference was
also attended by Momentum and The Chaseley Trust. | Rehab Group Annual Report 2 008 European Platform for Rehabilitation The Rehab Group is an active member of the European European Association of Service Providers for Platform for Rehabilitation (EPR), a network of leading Persons with Disabilities European providers of rehabilitation services to people with The European Association of Service Providers for Persons disabilities and other disadvantaged groups. with Disabilities (EASPD) promotes equality of opportunities for people with disabilities through the provision of EPR’s membership has continued to grow and now stands effective and high-quality services across Europe. Today, at 28 organisations from 17 countries, with each EASPD represents over 8,000 service provider organisations organisation committed to the provision of high-quality in Europe across all areas of disability. service delivery in the fields of vocational education and training, reintegration, medical rehabilitation and social During the year, the Rehab Group continued its involvement care. The key activities of EPR centre on the development with EASPD and, specifically, contributed to the work of the 35 Chiu-Hsiang SHEN taking part in a bread flower-making course with the Eden Social Welfare Foundation in Taiwan, which provides opportunities for people with disabilities to work and earn an income.
EU Commission-funded ‘Conversion’ project. This project Taiwan and India, and each project will provide updates on was established to develop an instrument which can be progress in due course. A new call for applications to the used by providers of vocational education and training to fund will be made in 2009. better measure the impact of programmes on the quality of life of people with disabilities in employment. United Nations Activity The Rehab Group continues to participate in United Nations Workability International and Workability Europe activities through its consultative status with the Economic Rehab Enterprises is a lead member of Workability and Social Council (ECOSOC). During the year, the Rehab International, a worldwide network of over 135 member Group’s Quadrennial Report for the period 2004/2007, organisations in some 41 countries, and actively which details the activities undertaken by the organisation participated in the Workability Europe annual conference in support of the goals of the United Nations, and which held in San Sebastian, Spain, in May. underpin its consultative status, was submitted to ECOSOC.
As part of this network, a private limited company – In 2008, the UN Human Rights Committee considered Workability Europe Business (WEB) BV – has been periodic reports submitted by both the Irish and UK established to negotiate and transact all commercial Governments in respect of measures adopted to give effect agreements with external companies on behalf of member to the provisions of the International Covenant on Civil and social enterprises. This extremely successful business-to- Political Rights. The Rehab Group participated in the business initiative facilitates members in maximising cost consideration of the Irish report, providing a written efficiencies and in creating meaningful opportunities for submission to the committee and attending its 93rd session work for people with disabilities. in Geneva. The UK’s report in respect of activities under the International Covenant on Economic, Social and Cultural A Rehab Group International Disability Employment Rights will be considered by the Committee on Economic, Development Fund launched in 2007 for organisations in Social and Cultural Rights at its 42nd session in 2009. developing economies, in association with Workability International, was extended to 2010. This is a pilot grant By the end of the year, neither Ireland nor the UK had 2 008 Annual Report Group Rehab
| scheme that seeks to fund, or provide seed funding to, new ratified the UN Convention on the Rights of People with
and innovative projects that support the development of Disabilities. In Ireland, work in preparation for ratification enterprise, staff training and personal development began with the publication in September of the scheme for projects for people with disabilities within sheltered and mental capacity legislation, an area deemed a prerequisite supported employment settings. for ratification. It is expected that legislation will be published towards the end of 2009. The Rehab Group The successful organisations which applied for financial continued to contribute to discussion on these issues
International Activities International assistance to the fund were formally announced at through its membership of the Irish Government’s Workability International’s conference in Sapporo, Japan, in Department of Foreign Affairs/NGO Joint Standing 36 September. The first year’s pilot grant scheme funding of Committee on Human Rights. €50,000 was awarded to three start-up projects in Nepal, External Environment Employment The Department of Enterprise, Trade and Employment The year 2008 saw both positive and negative developments commissioned an independent review of the Wage Subsidy for people with disabilities in both Ireland and in the UK, Scheme (WSS). Rehab played a role in this review, with the changing environment requiring ongoing reiterating its calls for operational reform. Following the monitoring and input at a government policy-making level. review’s publication, the Department announced that the IRELAND scheme is now on a permanent footing from 1 October 2008. Employees already in the scheme and new entrants Four years into its implementation, the National Disability will now retain their medical card for three years. In Strategy is firmly embedded in the work of Government September, the Department presented its draft outline for with the support of a robust monitoring framework. the implementation of a Comprehensive Employment However, in comparison with the previous five-year period, Strategy for people with disabilities. developments in the disability sector slowed. The Disability Stakeholders Group, in which the Rehab Group plays an Social and Family Affairs active part, welcomed reassurances from the Government that the most vulnerable will be protected against the The Department of Social and Family Affairs conducted a worst effects of the current economic recession, that consultation in relation to the development of a future disability remains a priority and that the National Disability National Carers’ Strategy. A review of the disability External Environment Strategy will continue to be implemented subject to the allowance scheme was also undertaken by the availability of resources. The Rehab Group will continue to Department, but had not concluded by the end of the year. play an active role in this area. Law Reform Health The scheme for mental capacity legislation was published
| Following the establishment of a National Working Group, to provide for a new approach to supported decision- Rehab Group Annual Report 2 008 on which Rehab is represented through the Not-for-Profit making for people who require it, while the Charities Bill Business Association, the Health Service Executive (HSE) 2007 continued its progress through the Houses of the commenced a review of all HSE-funded Adult Day Services to Oireachtas with calls for key amendments from the sector map out its vision for progressing a modern person-centred accepted in many cases. service. The HSE also began a process to introduce Service Level Agreements and Grant Agreements to clarify its More Challenging Times contractual arrangements with voluntary service providers. In the second half of 2008, the global economic crisis had begun to affect the disability sector in Ireland. The Personal The Health Information and Quality Authority continued the Advocacy Service to be introduced under the Citizens development of statutory standards for disability services, Information Act 2007 was delayed. Budget 2008 saw the publishing the final Standards for Residential Services for announcement of the smallest increase in the basic social 37 Older People as well as a draft document in respect of such welfare payment for many years and there were cuts in services for people with disabilities. The Ceann Comhairle, John O’Donoghue TD, cuts the ribbon on ‘An Minister of State, John Moloney TD (left), officially opened the ‘Partners in Siopa’, Rehab’s new shop at the Houses of the Oireachtas in Dublin. Recovery’ conference on wellness and recovery in Galway in October 2008.
funding for voluntary service providers. Towards the end of the £4 billion a year through a new agency, the Skills Funding year, implementation of Part II of the Disability Act 2005, Agency, tasked with funding responsive, demand-led training which relates to the Assessment of Need, and the Education and skills programmes for adults. Delivered in partnership with for Persons with Special Educational Needs Act 2004, were the DCSF, DIUS and local authorities, the plans will see the deferred indefinitely. dissolution of the Learning and Skills Council by 2010, transferring responsibility for the education and training THE UNITED KINGDOM needs of young people to local authorities and to the new agency in the case of adults. Employment In January, the Government announced a more flexible New In Scotland, establishment of a new skills body, Skills Deal to transform the labour market and support people in Development Scotland, will mean a comprehensive review of building long-term careers. Following the publication in July of mainstream training and skills programmes and contracts. the Green Paper No One Written Off: Reforming Welfare to Reward Responsibility, the Department for Works and Health and Social Care Pensions (DWP) set out its commitment on its review of In Scotland, there is increasing pressure by local authorities on disability employment services. It also indicated that it will those providers who deliver building-based services and more introduce reforms to the way that contracts are awarded to complex 24-hour support packages in the community to make public, private and voluntary organisations in line with the savings. In residential care, local authorities fund the majority prime contracting model to be used in the flexible New Deal. of placements although, in recent years, there has been an increasing rise in Primary Care Trust funding in England. This move by the DWP towards contracting with large prime contractors resulted, during 2008, in a significant repositioning Funding of the service providers in the UK, with Momentum Skills and Traditional funding sources were under pressure in 2008. With TBG Learning forming new relationships with prime contractors demand high for funding from the Big Lottery Fund throughout in advance of the awarding of these flexible New Deal the UK, a reduction in European funding compared to earlier contracts in 2009. programmes, changes to the enterprise networks and the 2 008 Annual Report Group Rehab | As the economic downturn accelerated in late 2008, increasing challenges faced by colleges and other educational providers concern was expressed about the design of the flexible New in Learning and Skills Council tenders, the Rehab Group in the Deal programme and its potential inability to cope with the UK continues to work in a challenging marketplace. increasing numbers of unemployed. Overall, in 2008 the environments in which the Rehab Group operates changed considerably. It is anticipated that in 2009 Training and Skills External Environment External there will be further significant developments, and it will be The Departments of Children, Schools and Families (DCSF) and important for the organisation and each of its divisions to Innovation, Universities and Skills (DIUS) published the White 38 keep all external elements which influence its work under Paper Raising Expectations, which will see the investment of constant review. Rehab Group Addresses 40 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel: 01205700 Dublin 4 Web: www.nln.ie Red Hill Fax: 01205711 Fax: 012000156 Fax: 0579322211 Fax: 061215753 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Beach Road Stillorgan Grove Stillorgan Services: Dawn Duffin Head of Learning andAssessment Development Continuous Professional Services Learning andA Tullamore Director of Operations: JoeO’Brien Network National Learning Patrickswell Principal: BernieO’Connor Red School Hill Sandymount Roslyn Park Head Office Rehab Group Web: www.redhillschool.ie National Learning Network Park House The Tanyard Website: www.rehab.ie Tel: 061215760 Co. Limerick National Learning Network Tel: 0579322209 Co. Offaly Tel: 012000 Co. Dublin
ssessment
Tel: 014525777 Dublin 24 Tel: 012613406 Dublin 4 Fax: 0494361288 Fax: 012613403 Email: [email protected]/ Fax: 01452641/459719 Fax: 018851389 Fax: 018851389 Blanchardstown Road North Blanchardstown Road North Email: [email protected] Block A Email: [email protected] Email: [email protected] Email: [email protected] North East Beach Road Block A National Learning Network Institute of Technology Blanchardstown Institute of Technology Blanchardstown Sandymount Head of College: Paul Coulter Roslyn Park College [email protected] Tallaght Regional Director: Cyril Gibbons Dublin, Wick SupportServiceDisability Co-ordinator: SupportServiceDisability Educational Psychologist: Assessment Service Tel: 0494331544 Cavan Area JohnRooney Manager: CAVAN Grainne Delahunt Suzanne McCarthy Tel: 018851382 Dublin 15 Tel: 018851386 Dublin 15 Cootehill Road 77 Broomhill Road National Learning Network Roslyn Park GeraldineRegional Columb Manager:
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Tel: 014525777 Dublin 24 National Learning Network Fax: 018820039 Fax: 01621145 Fax: 01452641 Fax: 018408175 Fax: 042930970 Fax: 042933807 Tel: 018820030 Dublin 7 Tel: 042938441 Co. Louth Tel: 042938913 Co. Louth Email: [email protected] Email: [email protected] Email: [email protected] National Learning Network Email: [email protected] Email: [email protected] Email: [email protected] Phibsboro Tower National Learning Network Phibsboro Area ClodaghNíGhallachóir Manager: Phibsboro Ballyfermot Pamela ClintonAssistant Manager: Ballyfermot DUBLIN Dundalk Dundalk Area MichaelO’Callaghan Manager: LOUTH Tallaght Area JohnDoolin Manager: Tallaght Swords Area JohnCostello Manager: Swords National Learning Network National Learning Network 7th Floor Kylemore Road The Ramparts Coes Road 77 Broomhill Road IndustrialBalheary Estate National Learning Network Tel: 018404120 Co. Dublin Tel: 01629980 Dublin 10
MEATH Regional Manager: Adrian Stewart National Learning Network National Learning Network Maynooth Business Campus Area Manager: Keith Killeen The Tanyard Maynooth National Learning Network Tullamore Co. Kildare Mullaghaboy Industrial Estate Co. Offaly Navan Tel/Fax: 01 610 6488 Co. Meath Tel: 057 934 1044 Email: [email protected] Fax: 057 932 2211 Tel: 046 902 1975 Email: [email protected] National Learning Network Fax: 046 902 1478 Kilcullen Road Email: [email protected] DONEGAL Naas Co. Kildare Fresh Start Navan Centre Manager: Mura Herron National Learning Network National Learning Network Tel: 045 871 742 Kennedy House Rossview Business Park Fax: 045 894 088 Kennedy Road Port Road Email: [email protected] Co. Meath Letterkenny Tel: 046 902 3624 Co. Donegal LAOIS Fax: 046 902 1478 Tel: 074 916 8288 Area Manager: Emer McCarthy Email: [email protected] Fax: 074 916 8451 National Learning Network Email: [email protected] Dublin Road MONAGHAN Portlaoise Co. Laois Assistant Manager: Miriam McQuaid GALWAY National Learning Network Area Manager: Richard Casburn Tel: 057 862 1263 The Diamond National Learning Network Fax: 057 862 0961 Monaghan Horizon Business Park Email: [email protected] Ballybrit Tel: 047 83031 LEITRIM Fax: 047 83029 Galway Area Manager: Sean D’Arcy Email: [email protected] Tel: 091 756 650 Assistant Manager: Sharon Thornton Fax: 091 752 342 National Learning Network WICKLOW Email: [email protected] Hilldrum House Area Manager: Deborah Coughlan Quest Brain Injury Services Leitrim Road National Learning Network Centre Manager: Brian Hefferan Carrick-on-Shannon Beechwood Close National Learning Network Co. Leitrim Boghall Road Unit 9A Bray Tel: 071 965 0693 Liosban Business Park Co. Wicklow Fax: 071 962 3404 Tuam Road Email: [email protected] Rehab Group Addresses Tel: 01 282 9643 Galway Fax: 01 282 9904 Tel: 091 778 850 LONGFORD Email: [email protected] Fax: 091 778 868 Area Manager: Tom Flanagan Access/Link Arklow Email: [email protected] National Learning Network National Learning Network Dawn Learning Centre Briggs Lane KILDARE 6 Grafton Court Ferrybank Area Manager: Vincent Kelly Longford
Arklow
National Learning Network | Tel: 043 42255 Rehab Group Annual Report 2 008 Co. Wicklow 1st Floor Fax: 043 42256 Tel: 0402 31370 Naas Town Centre Email: [email protected] Fax: 0402 33944 Dublin Road Email: [email protected] Naas MAYO Co. Kildare Area Manager: Peter Dooley Midlands, West and Tel: 045 988 400 National Learning Network North West Fax: 045 988 410 Breaffy Road Email: [email protected] Castlebar Regional Director: Lucianne Bird Co. Mayo National Learning Network National Learning Network Breaffy Road Friary Walk Tel: 094 902 2770 Castlebar Duke Street Fax: 094 902 6190 Co. Mayo Athy Email: [email protected] Tel: 094 904 3095 Co. Kildare Fax: 094 904 3099 Tel: 059 864 0024 41 Email: [email protected] Fax: 059 864 0025 Email: [email protected] 42 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel: 0449345117 Co. Westmeath Fax: 0449345619 Fax: 0906473268 Fax: 0906479290 Fax: 0719145393 Fax: 0949620335 Fax: 0579322211 National Learning Network Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] National Learning Network Email: [email protected] Golden Island National Learning Network Tel: 0906475297 Co. Westmeath Tel: 0906479293 Co. Westmeath National Learning Network National Learning Network Athlone Garycastle Athlone Area SheilaBuckley Byrne Manager: WESTMEATH Tel: 0719145391 Sligo Area Sean D’Arcy Manager: SLIGO Castlerea Area Tom Manager: Flanagan ROSCOMMON Tullamore Area Lexi Manager: Kennedy OFFALY Mullingar National Learning Network HelenaFinneran Assistant Manager: Harbour Street Presentation House Blyry Industrial Estate Belhavel Training Services Bridge Street Millstream House The Tanyard Williamstown Road Tel: 0579341044 Co. Offaly Tel: 0949620374 Co. Roscommon
Email: [email protected] Tel: 0214300144 Co. Cork Tel/Fax: 0214639459 Co. Cork and SouthEast Fax: 02255743 Fax: 02143410 PlaceRosary Fax: 0214854708 Fax: 0599141788 Fax: 061229048 Email: [email protected] PatRegional Manager: Murphy Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] National Learning Network Pathways Programme Hollyhill Area NoelShannon Manager: Hollyhill CORK Tel: 0599131696 Carlow Graiguecullen Nolan Area Mary Manager: CARLOW Tel: 061229777 Limerick Tel: 0214341019 Cork Regional Director: MichaelO’Sullivan South West, Mid-West Midleton Focus Programme Mallow Ballyellis National Learning Network National Learning Network Kilavullen Road National Learning Network National Learning Network Raheen Business Park Model Farm Road Seward House Old CBSMonastery Youthreach Building Industrial EstateHollymount RoadKilleshin National Learning Network Tel: 02255743/087667428 Co. Cork Cork Business andTechnology Park
Tel: 02751414 Co. Cork Tel: 027510 Co. Cork Tel: 0260553/08767748 Co. Cork Freefone: 1800240400 National Learning Network Fax: 026398 Fax: 0214854708 Drumleigh South Fax: 0214377545 Fax: 0214341035 Fax: 02751497 Fax: 02751497 and FionaMurray Email: [email protected] Email: [email protected] Email: [email protected] Distance Learning Email: [email protected] Email: [email protected] Campus Accommodation Email: [email protected] Bowl Road Tel: 02143754 Co. Cork National Learning Network Tel: 021434108 Cork Area Eoin Kelly Manager: Seward House Macroom Focus Programme Bantry Bantry Donemark Area Patrick Managers: Murphy West Cork Carrigaline Cloverhill Focus Programme National Learning Network National Learning Network Cork Business andTechnology Park Macroom Environmental Park 2 Hayfield House Model Farm Road Tel: 02140983
Focus Programme Area Manager (Rehabilitative Training): National Learning Network Lisa Haugh Rehab Enterprises Unit 6 National Learning Network Great Island Enterprise Park Jutland Hall Head Office Ballincollig Steamboat Quay Roslyn Park Co. Cork Dock Road Beach Road Limerick Tel: 021 421 4651 Sandymount Fax: 021 421 4650 Tel: 061 314 824 Dublin 4 Email: [email protected] Fax: 061 481 093 Tel: 01 205 7200 Email: [email protected] KERRY Fax: 01 205 7211 Email: [email protected] Focus Programme Area Manager: Pat O’Neill Web: www.rehabenterprises.ie National Learning Network National Learning Network Church Road Clash Industrial Estate Limerick Rehab Logistics Tralee Co. Kerry Tel: 061 305 272 General Manager: Paudie Murphy Fax: 061 305 308 Tel: 066 712 2533/712 2219 Email: [email protected] Rehab Logistics (Castlebar) Fax: 066 712 2608 Breaffy Road Email: [email protected] TIPPERARY SOUTH Castlebar The Retail Training Outlet Area Manager: Kitty Galvin Co. Mayo Regional Hospital National Learning Network Tel: 094 902 1144 Tralee Roseville Fax: 094 902 3972 Co. Kerry Western Road Email: [email protected] Tel/Fax: 066 712 2533 Clonmel Email: [email protected] Co. Tipperary Rehab Logistics (Limerick) Tel: 052 81555 Raheen Industrial Estate Focus Programme Fax: 052 81521 Limerick National Learning Network Email: [email protected] The Education Centre Tel: 061 303 306 Dromtaker Fax: 061 303 307 Tralee WATERFORD Email: [email protected] Co. Kerry Area Manager: Kitty Galvin National Learning Network Tel: 066 718 0769 Rehab Logistics (Mountmellick) Unit 7 Fax: 066 718 0771 The Mill IDA Industrial Estate Irishtown
Email: [email protected] Rehab Group Addresses Cork Road Mountmellick Waterford KILKENNY Co. Laois Tel: 051 359 220 Area Manager: Mary Nolan Tel: 057 862 4940 Fax: 051 357 897 National Learning Network Fax: 057 864 4217 Email: [email protected] Regent House Email: [email protected] William Street Kilkenny WEXFORD Rehab Logistics (Navan) Area Manager: Eimear Bergin Athboy Road Tel: 056 779 7500
National Learning Network | Fax: 056 779 7525 Navan Rehab Group Annual Report 2 008 The Faythe Email: [email protected] Co. Meath Wexford Tel: 046 902 7935 Tel: 053 914 7279 LIMERICK/CLARE/ Fax: 046 907 2065 Fax: 053 914 7303 TIPPERARY NORTH Email: [email protected] Email: [email protected] Area Manager (Vocational Training): Val Real Rehab Enterprises Ltd (Poland) National Learning Network Sp. z o.o. Raheen Business Park Plant Manager: Robert Kowalczyk Limerick Oddział w Polsce Tel: 061 229 777 ul. Pabianicka 184/186 Fax: 061 229 048 93-402 Łód´z Email: [email protected] Poland Tel: 48 42 680 15 50 Fax: 48 42 680 15 03 43 Email: [email protected] 44 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel: 014528119 Dublin 24 Tel: 01205700 Dublin 4 John McEntee Fax: 31402904794 Fax: 01620549 Fax: 01205711 Fax: 091773564 Fax: 02143155 Fax: 01452813 Fax: 01462740 Email: [email protected] Parkmore Industrial Estate Email: [email protected] AvenueBallymount Email: [email protected] Email: [email protected] RoyGeneral Manager: Reerink Email: [email protected] Monahan Road Email: [email protected] Unit 77 Email: Beach Road Roslyn Park Kylemore Road 5626 DCEindhoven Tel: 014627401 Dublin 12 Broomhill Road Sandymount Business Development Manager: Workability Tel: 091705660 Galway Tel: 0214317195 Cork Tallaght Ballyfermot BobRowatGeneral Manager: Rehab Recycle Hooge Zijde15A Rehab Building Tel: 31402904793 The Netherlands Tel: 0162084 Freefone: 1800661551 Dublin 10
Eircom, Dublin8 Kylemore Road Ulster Ltd, Bank Dublin2 StreetWilliam Trinity Dublin2 Hall, Coes Road Fax: 0567765764 Tel: 0469241665 Co. Meath Fax: 0469241661 Fax: 042933807 Fax: 0567797560 Fax: 01621145 Dáil Éireann, Dublin2 Tel: 0429337418 Co. Louth Email: Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Kylemore Life House Blackrock DART station, Co. Dublin Midlands andNorth East Tel: 0567797555 Kilkenny PatRegional Manager: McPhillips South East Ballyfermot (Locum) MichaelO’ConnorGeneral Manager: East andSouthEast RehabCare AIB Bankcentre, Dublin4 Rehab Retail Tel: 0567762043/7762254 Kilkenny PatGeneral Manager: Fitzpatrick Rehab Packaging Kells Courtyard24 Main LaviniaRegional Stronge Manager: Midlands Dundalk PeterGeneral Manager: McKevitt Regent House Hebron Road Industrial Estate Vodafone, Dublin18 Headfort Demesne Tel: 01623436 Dublin 10
Email: [email protected] Tuam Road Tuam Road National Technology Park National Technology Park Carroll Village Fax: 061334856 Fax: 091770490 Fax: 061334856 Email: [email protected] Fax: 0214907615 Tel: 042939467 Co. Louth Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] QuayBachelors Liosban Business Park Liosban Business Park South Tel: 061334530 Limerick RachaelThurlbyGeneral Manager: South andMid-West Dundalk AveenRegional Manager: Toner North East Tel/Fax: 091755686 Galway Logan Mark Regional Manager: West Tel: 091756653 Galway KevinGeneral Manager: Clancy West andNorth West Tel: 061334535 Limerick SinéadRegional Butler Manager: Mid-West Tel: 0214907610 Cork Bruach NeilTobinRegional Manager: Unit 5B House Dundalk Unit 9B RoadHolland RoadHolland RosseMary Centre RosseMary Centre Church Street
North West Drogheda Supported Longford Supported Regional Manager: Barry Sweeney Accommodation Accommodation Lakeview Business Centre Community Services Manager: Residential Services Manager: Aughamore Far Deirdre Quinn Sally Budd Sligo Tel: 041 983 2210 Tel/Fax: 043 42511 Tel: 071 915 0385 Email: [email protected] Email: [email protected] Fax: 071 917 0020 Email: [email protected] Dundalk Supported Monaghan Supported Accommodation Accommodation Accommodation Community Services Manager: Community Services Manager: Services Caitlin McKinley Anne McFarland Tel: 042 933 3491 Tel: 047 81115 Ballinamore Supported Email: [email protected] Email: [email protected] Accommodation Galway Supported Nenagh Supported Community Services Manager: Accommodation Accommodation Sheila O’Dowd Community Services Manager: Residential Services Manager: Tel: 071 964 5765/964 5428 Rory Douglas Jonna Goranson Fax: 071 964 4133 Email: [email protected] Tel: 091 755 517 Tel: 067 43046 Fax: 091 771 574 Email: [email protected] Bantry Hostel Email: [email protected] Sligo Supported Accommodation Community Services Manager: Galway Supported Alison Steeds Community Services Manager: Accommodation Eamonn Wheeler Tel: 027 51414 Email: [email protected] (Acquired Brain Injury) Tel: 071 914 5290 Residential Services Manager: Fax: 071 917 0020 Bray Supported Accommodation Shona King Email: [email protected] (Ripley Hills) Tel: 091 755 836 Stepaside Supported Community Services Manager: Email: [email protected] Accommodation Clara McAuliffe Kilkenny Supported Community Services Manager: Tel: 086 809 1153 Rebecca Power Email: [email protected] Accommodation Rehab Group Addresses Community Services Manager: Tel: 087 241 3070 Castlebar Supported Siobhán Powell Email: [email protected] Accommodation Regent House William Street Thurles Supported Community Services Manager: Kilkenny Accommodation Lorraine Gibbons Tel: 056 779 7555 Residential Services Manager: Tel: 094 902 5026 Fax: 056 779 7560 Geraldine Egan Fax: 094 904 3056 Email: [email protected] | Email: [email protected] Tel: 0504 27246 Rehab Group Annual Report 2 008 Email: [email protected] Lifford Supported Cavan Supported Accommodation Tralee Hostel Community Services Manager: Accommodation Bernard McVeigh Community Services Manager: Community Services Manager: Loretto Gillespie Mike Barton Tel: 049 433 1161 Email: [email protected] Tel: 074 914 2568/914 8569 Tel: 066 719 0559 Fax: 074 914 1188 Email: [email protected] Deansgrange Supported Email: [email protected] Accommodation (Kill Abbey) Community Services Manager: Clara McAuliffe Tel: 086 809 1153 Email: [email protected] 45 46 Rehab Group Addresses | Rehab Group Annual Report 2008 Tuam Road Tuam Road Tuam Road Tuam Road Fax: 091771574 Fax: 091771574 Fax: 091771574 Fax: 091771574 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Shona King Shona King Shona King Shona King Unit 9B Unit 9B Unit 9B Unit 9B Liosban Business Park Liosban Business Park Liosban Business Park Liosban Business Park Residential Services Manager: Service Galway Asperger’s Residential Service Asperger’s Residential Tel: 091755836 Galway Residential Services Manager: Support Service Galway Outreach andCommunity Service Community Support Outreach and Acquired Brain Injury Tel: 091755836 Galway Residential Services Manager: Galway Transitional LivingUnit Tel: 091755836 Galway Residential Services Manager: ServiceInjury Galway Acquired Brain Acquired Brain Injury Tel: 091755836 Galway
Tel: 01205738/087 6590596 Dublin 4 Tel: 012057367/0878509075/ Dublin 4 Email: [email protected] 087 2490227 National Technology Park Fax: 012057384 Fax: 0949044974 Fax: 061334856 Tel/Fax: 04781115 Co. Monaghan Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Tel: 0949034980 Co. Mayo Beach Road Beach Road Fax: 012057384 Castlebar Co-ordinator: Deirdre Fahey Home Support Mayo Personal Assistant/ Tel: 061334534 Limerick Home SupportCo-ordinator: Limerick HomeSupportService Sandymount Care Craig Planner: Linke RespiteDublin Home-based Sandymount NickyScudds Manager: Dublin HomeHelp Home Support Rockcorry Derrylossett Co-ordinator: LindaMoore Monaghan HomeSupport The Parish Centre RoadHolland Chapel Street Roslyn Park Barbara Kelly RosseMary Centre Roslyn Park
Crescent House Tel: 01205756/087860433 Dublin 4 Tel: 01205794/086 0455275 Dublin 4 Roslyn Park Fax: 012057384 Fax: 012057384 Fax: 051378885 Fax: 051378885 Fax: 0906491454 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Beach Road Beach Road Tel: 0906491452 Co. Westmeath Unit 2 Unit 2 Tramore Road Business Park Tramore Road Business Park Wexford HomeSupport Tel: 051378880 Waterford Community Services Manager: Waterford Respite Home-based Sandymount Care Laura Planner: Quinlan Slán Abhaile Athlone Community Services Manager: Disabilities People withPhysical andSensory Athlone Outreach Service for Outreach Services Sandymount Care Craig Planner: Linke RespiteWicklow Home-based Tel: 051378880 Waterford Community Services Manager: Donal O’Brien Veronica Cullinan Donal O’Brien The Crescent Railway Road Roslyn Park
Castlerea Assertive Outreach Tralee Outreach Service Knocklofty Residential Service Service Community Services Manager: Residential Services Manager: Mike Barton Pat McPhillips Community Services Manager: 23 Fortfield Kilnamack West Miriam Mannion Church Road Killarisk Kilmanahan Castlerea Tralee Clonmel Co. Roscommon Co. Kerry Co. Tipperary Tel: 066 719 0559 Tel: 052 38812 Tel: 094 962 2972 Email: [email protected] Fax: 056 779 7560 Fax: 094 962 2043 Email: [email protected] Email: [email protected] Tullamore Outreach Service for Costello Assertive Outreach Children with Autism Lean Ar Aghaidh Residential Service Residential Services Manager: Service (DEE House) Mary Conroy Thoms Community Services Manager: Residential Services Manager: Charleville Cottage Laurence Collins Brendan Folan Charleville Road 2 Beech Park Unit 7 Old Bray Road Industrial Estate Tullamore Co. Offaly Casla Cabinteely Co. Dublin Co. Galway Tel: 057 932 9991 Fax: 057 932 9819 Tel: 01 282 2898 Tel: 091 572 210 Email: [email protected] Fax: 01 282 2899 Fax: 091 572 370 Email: [email protected] Email: [email protected]
RehabCare Outreach Swords Residential Care Longford Autism Service Community Services Manager: Residential Services Manager: Clare Children’s Residential Sally Budd Amy O’Malley Highfield House Balheary Industrial Estate Service Knockloughlin Swords Social Care Manager: Grainne Palmer Co. Longford Co. Dublin Inis Grove Tel: 043 44043 Tel: 01 626 9979 Lahinch Road Fax: 043 44045 Fax: 01 840 8175 Ennis Email: [email protected] Co. Clare Email: [email protected] Tel: 065 689 2273 Mid-West Children’s Unit
RehabCare Outreach Tallaght Email: [email protected] Rehab Group Addresses Community Services Manager: Social Care Manager: Christina Hennessy The Glen Amy O’Malley Clare Residential Service Ballyneety 77 Broomhill Road Residential Services Manager: Co. Limerick Tallaght Industrial Estate Lars Schabelski Dublin 24 22 The Willows Tel: 061 450 000 Fax: 061 215 899 Tel: 01 626 9979 Oakleigh Wood Email: [email protected] Fax: 01 452 6412 Ennis Co. Clare
Email: [email protected] | Navan Autism Residential Service Rehab Group Annual Report 2 008 Tel: 065 684 6108 Thurles Outreach Service Fax: 065 684 6106 Residential Services Manager: Kieran O’Sullivan Residential Services Manager: Email: [email protected] 20 Balreask Manor Geraldine Egan Trim Road 3B Hazelwood Estate Fernhill Children’s Autism Service Navan Thurles Social Care Manager: Janet Gunning Co. Meath Co. Tipperary 3 Beech Park Tel: 046 902 8022 Tel: 0504 27246 Old Bray Road Email: [email protected] Cabinteely Email: [email protected] Co. Dublin Tel: 01 239 0748 Fax: 01 282 2899 Email: [email protected]
47 48 Rehab Group Addresses | Rehab Group Annual Report 2008 Rockfield House Tel: 061373026 Co. Tipperary Email: [email protected] Email: [email protected] Fax: 06121586 Fax: 012899371 Graifin House Email: [email protected] Email: [email protected] Email: [email protected] Tel: 050444345 Co. Tipperary Geraldine Egan Laurence Collins Jonna Goranson Rita Coffey Leopardstown Road 2 MileBorris Clare Glens Red Hill Carrow House Tel: 06725931 Co. Tipperary Thurles Garraun Residential Services Manager: Thurles Residential Service Patrickswell Christina HennessySocial Care Manager: Service Seoidín Children’s Residential Foxrock Residential Services Manager: Prader Syndrome Willi Service Nenagh Capparoe Residential Services Manager: Nenagh Residential Service Newport Residential Services Manager: Service Nenagh Children’s Residential Tel: 061215771 Co. Limerick Tel: 012899347 Dublin 18
New GolfLinks Road Crescent House Kylemore Road Tel: 0429675819 Co. Cavan Email: [email protected] Bailieboro Business Centre Fax: 01621145 Fax: 0719644133 Email: [email protected] Fax: 0906491454 Shercock Road Email: [email protected] Email: [email protected] Email: [email protected] Chiara Glynn Tel: 0906491452 Co. Westmeath House Ballard Ballinamore Community Services Manager: Ballinamore Resource Centre Bailieboro Community Services Manager: Bailieboro Resource Centre Athlone Community Services Manager: Athlone Resource Centre Resource Centres Tullamore Residential Services Manager: Service Tullamore AutismResidential Ballyfermot Community Services Manager: Ballyfermot Resource Centre Kylemore Life House Veronica Cullinan Amy O’Malley Sheila O’Dowd Bernard McVeigh Clara Road The Crescent Tel: 0719644132 Co. Leitrim Railway Road Tel: 01629979 Dublin 10 Tel/Fax: 0579360763 Co. Offaly
Tel: 02751414 Co. Cork Tel: 012765764 Co. Wicklow Southern Cross Business Park Fax: 012765765 Fax: 0667190560 Fax: 0599132730 Fax: 0214907615 Fax: 0275390 Email: [email protected] Email: [email protected]/ Email: [email protected] Email: [email protected]/ Email: [email protected] Tel: 0667190559 Co. Kerry Drumleigh South RoadKilleshin QuayBachelors Bray Resource Centre, Phoenix Tralee Blennerville Community Services Manager: ResourceBlennerville Centre Bantry Community Services Manager: ResourceBantry Centre [email protected] Tel: 0599132266 Carlow Graiguecullen Community Services Manager: Carlow Resource Centre Tel: 0214907610 Cork Bruach Community Services Manager: Bruach Resource Centre [email protected] Bray Community Services Manager: Day Service Service andLean ArAghaidh Mike Barton Alison Steeds Eamonn McSteen Brian Desmond Rebecca Power Southern Cross House RoadBoghall
Castlebar Resource Centre Douglas Resource Centre Galway Resource Centre Community Services Manager: Community Services Manager: Community Services Manager: Lorraine Gibbons Brian Desmond Rory Douglas Breaffy Road Brandon House Units 5B and 9B Castlebar Dosco Industrial Estate Liosban Business Park Co. Mayo South Douglas Road Tuam Road Cork Galway Tel: 094 904 3055 Fax: 094 904 3056 Tel: 021 436 2701 Tel/Fax: 091 755 517 Email: [email protected] Fax: 021 436 1283 Email: [email protected] Email: [email protected] Castlerea Resource Centre HOPS Community Services Manager: Dun Laoghaire Resource Centre Community Services Manager: Miriam Mannion Community Services Manager: Nessa Canavan Church Road Clara McAuliffe Block 7 Castlerea Clarence House Unit C Co. Roscommon Clarence Street Westland Square Dun Laoghaire Dublin 2 Tel: 094 962 2972 Co. Dublin Fax: 094 962 2043 Tel: 01 673 0150 Email: [email protected] Tel: 01 202 0440 Fax: 01 673 0151 Fax: 01 202 0441 Email: [email protected] Cavan Resource Centre Email: [email protected]/ Community Services Manager: [email protected] Kildare Resource Centre Bernard McVeigh Community Services Manager: Drumalee Dunboyne Resource Centre Amy O’Malley Cootehill Road Community Services Manager: Unit 2C Cavan Ann Moran Kildare Business Park Rooske Road Melitta Road Tel/Fax: 049 433 1161 Dunboyne Kildare Email: [email protected] Co. Meath Co. Kildare Clonmel Resource Centre Tel: 01 825 5641 Tel: 045 530 352 Community Services Manager: Fax: 01 801 3954 Fax: 045 530 310 Harry Keskinen Email: [email protected] Email: [email protected] Bridgewater House Old Waterford Road Dundalk Resource Centre – Kilkenny Resource Centre and Clonmel Carroll Village Day Service Rehab Group Addresses Co. Tipperary Community Services Manager: Community Services Manager: Tel: 052 22817 Caitlin McKinley Siobhan Powell Fax: 052 22827 Dundalk House Regent House Email: [email protected] Carroll Village William Street Church Street Kilkenny Dundalk Costello Resource Centre Tel: 056 779 7555 Co. Louth Community Services Manager: Fax: 056 779 7560
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Brendan Folan Tel: 042 932 8766 Email: [email protected]/ Rehab Group Annual Report 2 008 Unit 7 Fax: 042 932 8769 [email protected] Industrial Estate Email: [email protected]/ Costello [email protected] Knocklofty Rural Day Centre Co. Galway Community Services Manager: Tel: 091 572 210 Dundalk Resource Centre – Harry Keskinen Fax: 091 572 370 Coes Road Kilnamack West Kilmanahan Email: [email protected] Community Services Manager: Clonmel Deirdre Quinn Co. Tipperary Coes Road Dundalk Tel/Fax: 052 38799 Co. Louth Email: [email protected] Tel: 042 933 4726 Fax: 042 933 2807 Email: [email protected] 49 50 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel: 0749141430 Co. Donegal Mullaghboy Industrial Estate Tel: 0469070497 Co. Meath Fax: 0469078978 Fax: 061312643 Fax: 0749141188 11 JohnStreet Fax: 06743047 Fax: 04784037 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Jonna Goranson Email: [email protected] Road Mall Athboy Road 1 St Conlon’s Road Tel: 06743046 Co. Tipperary Letterkenny Road Nenagh Residential Services Manager: Nenagh Resource Centre Navan Community Services Manager: Navan Resource Centre Tel: 04781115 Monaghan Tirkeenan Community Services Manager: Monaghan Resource Centre Tel: 061312876 Limerick Community Services Manager: Limerick Resource Centre Lifford Community Services Manager: Lifford Resource Centre Anne McFarland Philip Atkinson Loretto Gillespie McLaughlin Martin Finn Valley Enterprise Park
Brú NaSionna Aughamore Far Fax: 01211539 Fax: 0719170020 Tel: 0578660426 Co. Laois Fax: 057868254 Fax: 061719502 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Tel: 050458925 Co. Tipperary Geraldine Egan Stillorgan Grove Park House Unit 1 Lakeview Business Centre Tel: 061719500 Co. Clare Tel: 0719170045/915 0385 Sligo Community Services Manager: Sligo Resource Centre Shannon Community Services Manager: Shannon Resource Centre Portlaoise Community Services Manager: Portlaoise Resource Centre Stillorgan Community Services Manager: Park HouseDay ActivityCentre Thurles Rosemount Residential Services Manager: Thurles Day Service Luke Van Erwegan Anne Johnson Eamonn Wheeler Patricia Davern 8/10 Caiseal Daire 22 Lower Street Main Tel: 012108567/885463 Co. Dublin
Kilcruttin Business Park Whitemills Industrial Estate Fax: 051378885 Fax: 061320049 Email: [email protected] Fax: 057932910 Fax: 0539145447 35 Kilbane Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected]/ Red Hill Unit 2 Tramore Road Business Park Wexford Resource Centre Tel: 051378880 Waterford Community Services Manager: Waterford Resource Centre Tullamore Community Services Manager: Tullamore Resource Centre Patrickswell Walshe Michelle Social Care Manager: Limerick AutismRespite Service Castletroy Community Services Manager: RespiteKilbane Service Respite Services [email protected] Tel: 053912448 Wexford Clonard Community Services Manager: Donal O’Brien HenseyMarie Red House Phil Atkinson Gordon Rochford Tel: 061355125 Co. Limerick Tel: 061335994 Co. Limerick Tel: 0579324613 Co. Offaly
Limerick Physical and Sensory Newgrove Housing TBG Learning Ashford Respite Service Manager: Nicholas Cole Regional Manager: Mike Burger Community Services Manager: Association The Bull Yard Orla Kennedy Housing Development Officer: High Street Cairdeas Kevin Lunny Ashford Clough Keating Newgrove Housing Association Kent TN24 8SN Red Hill Roslyn Park Patrickswell Beach Road Tel: 01233 634 476 Co. Limerick Sandymount Fax: 01233 628 573 Email: [email protected] Tel: 061 320 075 Dublin 4 Fax: 061 498 079 Tel: 01 205 7397 TBG Learning Aylesham Email: [email protected] Fax: 01 205 7285 Email: [email protected] Manager: Nicholas Cole Navan Children’s Respite Service Regional Manager: Mike Burger C/O Aylesham and District Community Residential Services Manager: Workshop Louise Tinne (Locum) Rehab Lotteries Ltd Aylesham Community Project The Meadows Ackholt Road Athlumney Rehab House Kent CT3 3AJ Navan Blackhall Court Co. Meath Dublin 7 Fax: 01304 841 813 Email: [email protected] Tel: 046 903 1505 Tel: 01 679 7088 Email: [email protected] Fax: 01 679 1502 Email: [email protected] TBG Learning Barking Thurles Respite Service Web: www.rehablotteries.ie Manager: Mina Mistry Regional Manager: Darren Avery Residential Services Manager: Monteagle Court Geraldine Egan Wakering Road 76 Cluain Glas The Care Trust Ltd Templemore Road Barking Essex IG11 8PD Thurles Chief Executive Officer: Senan Mullins College House Co. Tipperary Tel: 020 8507 1377 71–73 Rock Road Fax: 020 8507 1296 Tel: 0504 27246 Blackrock Email: [email protected] Email: [email protected] Co. Dublin Tullamore Autism Respite Service Tel: 01 200 0060 TBG Learning Camden Fax: 01 200 0061 Rehab Group Addresses Residential Services Manager: Manager: Frank Xavier Email: [email protected] Regional Manager: Abi Osho Mary Conroy Thoms Web: www.thecaretrust.ie Unit A Charleville Cottage Linton House Charleville Road 39–51 Highgate Road Tullamore Co. Offaly TBG Learning Camden London NW5 1RS Tel: 057 932 9991 Head Office Tel: 020 7485 1677 Fax: 057 932 9819
Fax: 020 7485 1911 |
Email: [email protected] Lombard House Rehab Group Annual Report 2 008 Email: [email protected] 145 Great Charles Street Birmingham B3 3LP TBG Learning Chesterfield Tel: 0121 200 1140 Polio Fellowship Manager: Cherry Brooks Fax: 0121 233 0573 Regional Manager: Lawrence Thirlaway of Ireland Email: [email protected] Block A Web: www.tbglearning.com Park House 1st Floor Stillorgan Grove St Mary’s Court TBG Learning Alfreton Stillorgan St Mary’s Gate Co. Dublin Manager: Cherry Brooks Chesterfield Regional Manager: Lawrence Thirlaway Tel: 01 210 8567 Derbyshire S41 7TD 10 High Street Fax: 01 212 1539 Tel: 01246 207 500 Alfreton Email: [email protected] Fax: 01246 207 002 Derbyshire DE55 7BN Email: [email protected] Tel: 01773 521 921 Fax: 01773 521 821 51 Email: [email protected] 52 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel: 01634855629 ME74NT Gillingham Tel: 01206366341 Colchester CO2 7BA St Peter’s House Balmoral Road 27 Southway Portal House Fax: 01634854204 Fax: 0130329899 Fax: 028998413 Fax: 013320804 Fax: 01206366358 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Kingsley House Hanger Lane Tel: 0289987144 London W53HJ Shearway Business Park NicholasCole Manager: TBG Learning Gillingham Folkestone NicholasCole Manager: TBG Learning Folkestone Ealing Kumar Ashok Manager: TBG Learning Ealing Gower Street FionaConnelly Manager: TBG Learning Derbyshire AndreaManager: Pawsey TBG Learning Colchester MikeRegional Burger Manager: Tel: 0133208 Derby DE11SB 2nd Floor Ealing House Tel: 01303298 Kent CT194RH Shearway Road LawrenceRegional Manager: Thirlaway Unit 20 MikeRegional Burger Manager: Folkestone Enterprise Centre MikeRegional Burger Manager:
PlaceWindmill Business Centre Tel: 0288935389 UB24NJ Southall Fax: 01474569100 Fax: 01474569100 Fax: 0288138656 Fax: 027740764 Fax: 0282214644 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] 39 Brixton Road 193B Parrock Street MikeRegional Burger Manager: MikeRegional Burger Manager: Tel: 027744106 London SW9 6DD Iron BridgeHouse Lane 2–4 Windmill 246–50 Romford Road DarrenRegional Avery Manager: Behrendt Maria Manager: TBG Learning SouthLondon AggreyManager: Mango TBG Learning Newham Gravesend Kellie Major Manager: TBG Learning Kent Gravesend Kellie Major Manager: TBG Learning Kent Kumar Ashok Manager: TBG Learning Southall AbiOsho Regional Manager: 2nd Floor 23–5 KingStreet AbiOsho Regional Manager: Tel: 01474369108 Kent DA1 2 1EW Tel: 01474566588 Kent DA1 2 DU Tel: 0282214656 London E79HZ Units 1and2 Cranmer House Forest Gate
325 Govan Road Tel: 012155498 West Bromwich B708ER Tel: 01255430053 Clacton-on-Sea CO15 6QA Lombard House 3rd Floor Tel: 01414195299 Glasgow G512SE Watermark Park Lanchard House Victoria Street 145 Great Charles Street Fax: 027460560 Fax: 0125568840 Fax: 01414190821 Fax: 0121339567 Fax: 01215419 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] 91 BrickLane Tel: 012100646 Birmingham B33LP Tel: 027470036 London E16QL Truman Building Jaswinder Kaur Manager: TBG Learning West Bromwich KimKeaneManager: TBG Learning Tower Hamlets Rob Fitt Manager: TBG Learning Tendring Pavilion 7 Head Office Momentum Janice JanuszewskiManager: TBG Learning West Midlands Web: www.momentumscotland.org DarrenRegional Avery Manager: LawrenceRegional Manager: Thirlaway LawrenceRegional Manager: Thirlaway 103–105 Carnarvon Road
Brain Injury Pathways Ayrshire Momentum Care Ayrshire Manager: Anne Riddell Co-ordinator: Cora McCartney National Brain Injury Development Area Manager: Alistair Kerr Regional Manager: Cathy Bell Manager: Dorothy Strachan Eglinton Disability Resource Centre 1 Wellington Square South Wing Pavilion 9 Ayr KA7 1EN Migvie House Ayrshire Central Hospital 23 North Silver Street Tel/Fax: 01292 262 002 Kilwinning Road Aberdeen AB10 1RJ Email: info.momentumcare@ Irvine KA12 8SS momentumscotland.org Tel: 01224 625 580 Tel/Fax: 01294 311 433 Fax: 01224 625 581 Email: info.pathwaysayrshire@ Momentum Care Central and Email: dorothy.strachan@ momentumscotland.org momentumscotland.org West Pathways Glasgow Regional Manager: Cathy Bell Birmingham and Midlands Brain Clydeway House Team Leader: Liz Burke Injury Centre 813 South Street Area Manager: Alistair Kerr Glasgow G14 0BX Regional Manager: Suzanne Ashby 7th Floor 58–72 John Bright Street Savoy Tower Tel: 0141 221 6255 Birmingham B1 1BN 77 Renfrew Street Fax: 0141 221 2316 Email: info.momentumcare@ Tel: 0121 616 3900 Glasgow G2 3BZ momentumscotland.org Fax: 0121 616 3909 Tel: 0141 333 0567 Email: [email protected] Fax: 0141 333 1678 Momentum Care East Kilbride Email: info.pathwaysglasgow@ Integrate and Pathways momentumscotland.org Co-ordinator: Doreen Lawrence Regional Manager: Cathy Bell Manager: Harry Wood Room E230 Head of Operations: Dougie Taylor Transitions Edinburgh House Unit 5 Team Leader: Sallie Sorry Town Centre Abbotsford Court Business Centre Head of Operations: Dougie Taylor East Kilbride G74 1LS Kelso TD5 7BQ 43B Skene Terrace Tel: 01355 571 262 Tel: 01573 229 728/01573 229 730 Aberdeen AB10 1RN Fax: 01355 236 238 Fax: 01573 229 729 Tel: 01224 622 261 Email: info.momentumcare@ Email: info.pathwaysborders@ Fax: 01224 625 581 momentumscotland.org momentumscotland.org Email: info.transitions@ momentumscotland.org Northumberland Day Centre Newcastle and North East Brain Manager: Paul McKay Rehab Group Addresses Injury Centre Regional Manager: Dawn Craig Team Leader: Kim McMaster Care and Supported 101 Waterloo Road Head of Operations: Dougie Taylor Living Blyth Melbourne House Northumberland NE24 1BY Melbourne Street Let’s Go Tel/Fax: 01670 353 787 Newcastle Upon Tyne NE1 2JQ Regional Manager: Dawn Craig Email: info.momentumcare@ Tel: 0191 232 0234 Momentum Care Morayshire momentumscotland.org Fax: 0191 230 4307 Unit 6
Douglas Centre | Email: [email protected] Teach na hÉireann Rehab Group Annual Report 2 008 Marchburn Crescent Manager: Monica Whitehurst Buckie Pathways Regional Manager: Cathy Bell Aberdeenshire AB56 4BX Manager: George Robertson Irish Elders’ Resource Centre Head of Operations: Dougie Taylor Tel/Fax: 01542 839 081 25 St Columbus Close South Wing Email: info.momentumcare@ Coventry CV1 4BX Migvie House momentumscotland.org Tel/Fax: 02476 221 600 23 North Silver Street Email: [email protected] Aberdeen AB10 1RJ Momentum Care Aberdeenshire Tel: 01224 625 580 Regional Manager: Dawn Craig Fax: 01224 625 581 Banchory Business Centre Email: info.pathwaysaberdeen@ Burn O’Bennie Road momentumscotland.org Banchory AB31 5ZU Tel: 01330 826 545 Fax: 01330 826 546 Email: info.momentumcare@ 53 momentumscotland.org 54 Rehab Group Addresses | Rehab Group Annual Report 2008 Tel/Fax: 01563549377 Kilmarnock KA11PT Email: Fax: 01416462880 Fax: 01413331678 Fax: 01419446518 Email: info.workability@ Email: info.accesstowork@ Email: [email protected] Tel: 01413330567 Glasgow G23BZ Savoy Tower Street1–15 Main Tel: 01416462550 Glasgow G727EX Tel: 01419446649 Glasgow G157PS 3 Merryton Avenue 7th Floor 65 KingStreet momentumscotland.org Cambuslang Team Leader: Orr Sandy OPEL momentumscotland.org Team Leader: Sharon Coyle Access To Work Employment Drumchapel JohnMcMahon Manager: Rehabilitation –partnership) Supported Training And Link Programme (partof STAR – EileenKennedy Manager: Catalyst (Substance Misuse) Rehabilitation Community Area Alistair Kerr Manager: Area GailSinclair Manager: Head of Operations: DougieTaylor Room F.01 Area Alistair Kerr Manager: 77 Renfrew Street
Email: [email protected] Fax: 01413331678 Fax: 01413331678 Fax: 01415505259 Fax: 01413331678 Room 206 Email: info.workprep@ Email: info.getbackplusglasgow@ Email: info.workabilityglasgow@ Email: info.workstep@ Tel/Fax: 01592654618 Fife KY13AQ Tel: 01413330567 Glasgow G23BZ Tel: 01413330567 Glasgow G23BZ Tel: 01413330567 Glasgow G23BZ Savoy Tower Mitchelston Industrial Estate Savoy Tower Savoy Tower 62 Templeton Street 7th Floor 11 CarberryPlace 7th Floor 7th Floor Stephen Kidd Manager: Workability momentumscotland.org Team Leader: Sharon Coyle Work Step momentumscotland.org Team Leader: Sharon Coyle Work Prep Glasgow Kirkcaldy Eddie King Manager: Work Prep Fife momentumscotland.org Team Leader: Sharon Coyle Plus Get Back Job Retention momentumscotland.org Area Alistair Kerr Manager: Area Alistair Kerr Manager: Area Alistair Kerr Manager: Tel: 01415548822 Glasgow G401DA The White Studios Area GailSinclair Manager: 77 Renfrew Street 77 Renfrew Street 77 Renfrew Street Area Alistair Kerr Manager:
Tel: 01412012205 Glasgow G514TF Tel: 01418423410 Paisley PA2 6LY 1345 Govan Road Fax: 01413331678 Fax: 01224589599 Fax: 0141201991 Fax: 01418423418 Email: [email protected] Email: momentumscotland@ Email: info.workmatters@ Email: info.freshstart@ Tel: 01413330567 Glasgow G23BZ Savoy Tower Queen 53 Market Street 7th Floor The Charleston Centre Team Leader: Sharon Coyle Fresh Start George RobertsonManager: Support Team) ESTeam (Employment Mental Health sgh.scot.nhs.uk Team Leader: Geoff Orry Assist Pan-disability momentumscotland.org JohnMcMahon Manager: Work Matters/Starting Point momentumscotland.org Tel: 01224587777 Aberdeen AB115PZ 49 Neilston Road Area Alistair Kerr Manager: Southern General Hospital Head of Operations: DougieTaylor Area Alistair Kerr Manager: Head of Operations: DougieTaylor 77 Renfrew Street
Elizabeth
National
Spinal
Injuries
Unit
Energiser Retail The Chaseley Trust Manager: George Robertson Head of Operations: Dougie Taylor Café Momentum South Cliff Eastbourne 53 Market Street Manager: Stephen Kidd East Sussex BN20 7JH Aberdeen AB11 5PZ Area Manager: Gail Sinclair Tel: 01224 587 777 Toryglen Resource Centre Tel: 01323 744 200 Fax: 01224 589 599 179 Prospecthill Circus Fax: 01323 744 208 Email: info.energiseraberdeen@ Glasgow G42 0LT Email: [email protected] Web: www.chaseley.org.uk momentumscotland.org Tel: 0141 613 3094 Email: info.workabilityglasgow@ Energiser and Inclusive momentumscotland.org Manager: Liz Day Area Manager: Gail Sinclair Café Momentum Open Gate Community College Manager: Stephen Kidd 44 Hecla Square Area Manager: Gail Sinclair Drumchapel Yoker Community Centre Glasgow G15 8NH Kelso Place Tel: 0141 949 4885 Yoker Fax: 0141 944 6232 Glasgow G14 0LL Email: info.energiserdrumchapel@ Tel: 0141 435 7526 momentumscotland.org/ Email: info.workabilityglasgow@ info.inclusivedrumchapel@ momentumscotland.org momentumscotland.org Energiser and Inclusive Social Enterprise Manager: Liz Day Area Manager: Gail Sinclair Haven Products 9 Kelso Place Business Manager: Matt Harley Yoker Operations Director: Tommy Bruin Glasgow G14 OLL Sentinel Court Tel: 0141 952 6494 3 Atholl Avenue Email: info.energiseryoker@ Hillington Park Industrial Estate momentumscotland.org/ Glasgow G52 4UA info.inclusiveyoker@ Tel: 0141 882 5752 momentumscotland.org Fax: 0141 882 5471 Rehab Group Addresses Email: [email protected] Inclusive East Team Leader: Colin Baird Haven Products Area Manager: Gail Sinclair Manufacturing Manager: Lisa Ross The White Studios Operations Director: Tommy Bruin Room 203 21 Harbour Road 62 Templeton Street Longman Industrial Estate Glasgow G40 1DA Inverness IV1 1SY | Rehab Group Annual Report 2 008 Tel: 0141 550 4922 Tel: 01463 238 211 Fax: 0141 554 8049 Fax: 01463 710 297 Email: info.inclusiveeast@ Email: [email protected] momentumscotland.org Haven Products Business Manager: Iain MacLeod Operations Director: Tommy Bruin 12 Springhill Drive South Glasgow Business Park Glasgow G69 6GD Tel: 0141 771 2300 Fax: 0141 771 5490 Email: [email protected]
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Annual Report 2008 Rehab Group Group Rehab Annual Report Report Annual 2008
The Rehab Group Roslyn Park, Sandymount, Dublin 4, Ireland
Telephone: +353 1 205 7200 Fax: +353 1 205 7211 Email: [email protected] Web: www.rehab.ie