The Influence of Everyday Bias
Denise Williams, PhD, MS, SPHR, SHRM-SP Staff/Patient Equity and Inclusion Consultant UMHS Office for Health Equity and Inclusion [email protected]
Carmeda Stokes, PhD Senior Project Manager UHR Strategy & Planning [email protected]
Today’s Topics
What Is Bias? How Bias Affects Decision Making Techniques to Mitigate Bias
McGurk Effect
https://www.youtube.com/watch?v=aFPtc8BV dJk
What Is Bias? What is Bias?
A tendency or inclination that results in judgment without question. A shortcut to interact An automatic response with our world What is Unconscious Bias?
Mental associations without: • Awareness • Intention • Control
These often conflict with our conscious attitudes, behaviors, and intentions.
Karl Dallenbach Whodunnit?
https://www.youtube.com/watch?v=ubNF9QN EQLA
As you look at the following slides, note the feelings, judgments, and reactions that emerge. LOW…. Hold up BLUE card
HIGH…. Hold up MAIZE card
Ethnicity Gender Skin tone Age Setting What patterns do Facial expression Body posture you notice?
Body type Clothing John Fetterman • Mayor of Braddock, PA (a suburb of Pittsburgh) Tattoo= Zip Code • Has a Master’s degree in Public Policy from Harvard • Served in the Americorps • Received international media attention for the economic revitalization programming he started in his community Pratibha Patil • Economist • Attorney • First female president of India, 2007- 2012
TED BUNDY • Serial Killer and Rapist • Confessed to killing 30 women Oxana Federova • Miss Universe 2002 • Fashion model • Russian police captain • PhD in civil law Mae Jemison • Physician • Professor • U.S. Astronaut Source: T. Norretranders, The User Illusion. Trans. J. Sydenham (New York: Viking, 1998), cited in Timothy Wilson, Strangers to Ourselves: Discovering the Adaptive Unconscious (Cambridge, Mass.: Belknap Press of Harvard University Press, 2002), 24. Perceptions
Interpretations
Preferences
Selective Attention 11 million pieces of information at any one time
40-50 pieces of information get absorbed Culture Culture
Group Culture
Group
Individual Culture
Group
Individual
Institutional ME YOU How Bias Effects Decision Making Trafton Drew, Harvard Medical School, 2013
83% of Radiologists who were asked to search for cancer nodules, did not notice the gorilla in the top right hand portion of this image! The Bargh Studies Height Bias
Average American 5’9” Male Average CEO 6’0” Men 6 feet or taller 14.5% CEOs 6 feet or taller 58% Men 6’2” or taller 3.9% CEOS 6’2” or taller 30%
(Gladwell, 2015) “Big Five Orchestral Audition Study”
Orchestrating Impartiality: the Impact of “Blind” Auditions on Female Musicians, 94 Am. Econ. Rev. 715 (2000). Hurricane Research
Kiju Jung et al. Proceedings of the National Academy of Science of the United States of America, 2013https://encryptedtbn1.gstatic.com/images?q=tbn:ANd9GcRblMGeghpIcd8Y9K3QouuZNdnHr2ypKiMnNuBBdAtAYQMELxUXwA Has This Ever Happened To You?
https://www.youtube.com/watch?v =zNCrMEOqHpc Small Group Activity “Fed Ex Stolen Idea”
Discuss: What were the power dynamics in the room? How do you think these dynamics affect how decisions are made in our work environments?
Share your findings with the larger group Techniques to Mitigate Bias A Simple Math Problem • Start with 1,000 • Add 40 • Add another thousand • Add 30 • Add another thousand • Add 20 • Add another thousand • Add 10 • Answer? – 4,100
John Ridley Stroop, 1935
SLB CFLTK CFLTK SPRND HLMG CFLTK SLB SPRND SLB SPRND HLMG CFLTK HLMG SPRND CFLTK John Ridley Stroop, 1935
RED GREEN YELLOW BLUE GREEN BROWN PURPLE YELLOW BLUE BROWN BROWN BLUE YELLOW GREEN RED Slow Fast (Thinking) (Emotional) Brain Brain
Background
Catalyzing person or circumstance Height Sexual Orientation Name Appearance Race Education Disability Which Gender Accent biases are ours? Age Skin Tone Weight Hand Dominance
Communication Style Religion Six Ways to Reduce Bias
Recognize and accept you have bias Develop the Ask for feedback capacity to use a flashlight on yourself
Engage with Practice people you “Constructive consider “others” Explore Uncertainty” awkwardness and discomfort WRAP-UP: “Start, Stop, Continue”