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THE Issue Number 13 PulseMay 2004 Race for life The lifesaving injections that can save patients’ lives Paul Jenkins Why we’re flying the flag for acute and general medicine The male disease Developments in the fight against prostate cancer Viewpoint Work-life Why the NHS is not balance free for all Childcare schemes that Improve Working Lives Students on the move Unveiled: plans for a new school of nursing at NNUH NEWS ROUND Putting a value on diversity AS A TRUST, we are committed to building Staff numbers by ethnic group (%) The Race & Cultural Awareness Group a valued workforce whose diversity reflects provides a forum to discuss and promote that of the local community. It is also an diversity issues, as well as an opportunity to IWL standard that every health service socialise with colleagues. A cultural employee should be able to challenge awareness day is planned for NNUH and discriminatory behaviour based on other projects include a calendar of cultural differences in language, ethnic origin, events and a welcome pack for overseas staff. culture, religion, gender, sexual orientation, age and disability. White British 82.9 Asian other 1.68 Career Enhancement training is available Other ethnic groups 8.32 Black African 0.37 for black and minority ethnic (BME) staff at NNUH and at other sites across Norfolk, The Disability Advisory Group was Undeclared 6.26 Black Caribbean 0.15 established in 2000 to work towards White other 2.52 Suffolk and Cambridgeshire, to increase ensuring equality for disabled people. confidence, overcome limitations to career opportunity. Our Race Equality Scheme and progress and improve job satisfaction. Action Plan is available on the Trust intranet. Race Equality Following an audit in March 2004 the Norfolk Race Equality • We are looking for individuals to become Council reported that we had made good Staff numbers by gender (%) IWL Equality & Diversity Champions. progress towards fulfilling the requirements Female: 80.41 Male: 19.51 If you would like to get involved or to of the Race Relations Amendment Act 2000. Staff numbers by age (%) nominate a colleague, or if you would like to However, there is still much to be done to Under 30: 18.69 know more about any of the issues mentioned promote good race relations, tackle Under 50: 76.04 Over 50: 23.96 here, contact Hasan Cagirtgan in HR, either discrimination and promote equality of on ext. 5049 or by email. LETTERS WRITE TO SUE JONES, EDITOR, COMMUNICATIONS TEAM, NNUH Hissing airlines, tinitus white noise Enjoyable visit At the age of 79, I am grateful to be fit Gaseous explosions erupt from ‘the boys’ The Queen has and active and I take every opportunity Bleeps and rings from the nurses station asked me to pass to speak up for the NHS. More A concerned relation, or some aggravation? on her thanks and personally, I am deeply grateful to the A rattling cough, a sound of spew best wishes to all overworked and (almost) unanimously A ‘varicose’ man needs a ride to the loo those – including efficient, cheerful and friendly staff at The special night wheelchair is brought from management, NNUH. its store staff, volunteers Incidentally, the new system of The one with square tyres that clatter the and patients – telephoning to confirm appointments is floor who took so much trouble to make her far more efficient than sending letters. I Heartbeat tick of the ward wall clock recent visit such a happy and heartily approve of this change 2.10am and time has stopped memorable occasion. William Etherington, Norwich Only another four hours to go Her Majesty was pleased to see some The lights will come on and its all systems go of the impressive facilities at the Excellent care Another long day of drugs and ‘obs’ hospital. She particularly enjoyed being As a patient at both the old N&N and From people who care, and are good at their able to meet so many of those involved the new hospital, my husband received jobs in the project and to see something of the best of care over many years until But a plea from the patients as night time the running of the hospital. he sadly died in December 2003. draws near Christopher Geidt, Assistant Private In particular I would like to thank the Give us some ear plugs! We don't want to Secretary to The Queen staff on Coltishall, Brundall and hear! Gunthorpe Wards, in Plastics Night-time symphony Richard Batson, EDP Cromer Outpatients, the Arthur South Day Heartbeat tick of the ward wall clock Procedure Unit and the Colney Centre. 2am and time has stopped Grateful to be healthy I don’t think anyone should have any Trying to sleep, groggy and sore I have just undergone my 19th minor complaints about this wonderful But there's so much noise, and it's not just surgery treatment – the second by laser hospital. snores – for transitional cell carcinoma. Mrs S. Francis, Whissonsett, Dereham 2 NEWS FROM THE NORFOLK AND NORWICH UNIVERSITY HOSPITAL NHS TRUST - MAY 2004 WELCOME Training programme We need to work targets general skills smarter, not harder THE LAST year has been tough. Through THE NNUH has introduced a specialist four-year training programme for registrars your hard work and in acute and general medicine. dedication, we The four-year programme has the achieved the key backing of the Royal College of Physicians targets for inpatient, and aims to give qualified doctors the day case and specialist skills they need to diagnose outpatient waiting times, apart from a acutely ill patients when they enter the small number of patients awaiting bone hospital as an emergency. or tissue. Remarkably we did so while The trainees join a rotational programme managing a sustained and exceptional which takes in the James Paget Hospital, the 10 per cent increase in emergency Queen Elizabeth Hospital in King’s Lynn admissions. and Peterborough General Hospital as well Thank you for all you did and continue as NNUH. Keeping up with to do, in whatever capacity, be it directly • Has generalism taken a back seat in hospital with patients or, like me, supporting those medicine? Read Paul Jenkins’ Viewpoint, P11 the Canaries on the frontline. But the pressures on you and on the LIFELONG Norwich City fan George Townshend, from Blofield, is the 500th hospital are not sustainable. We cannot patient to take part in the 'Canaries in the keep on increasing the occupancy. We Community' project to bring football action must find ways of working smarter, not to patients in hospital. harder. George needs regular kidney dialysis but I know that under the pressure we are keeps up with the club with the help of experiencing this phrase has a hollow volunteer Duncan MacInnes, who shows ring. That is why we have just launched him the goals on a laptop computer. “I the Transformation Strategy for Central listen to the match commentaries on the Norfolk, ‘Better Care for Central Norfolk’, radio but it’s not the same as being there,” in partnership with all the other local says George. “Watching the goals on screen health and social care organisations. is the next best thing.” The central objective of the strategy is Theatres in action A former merchant banker, Duncan is to enable patients to take greater Ever wondered what goes on behind the delighted with the success of the scheme: responsibility for their own health and scenes in an operating theatre? The National “It started with children on Buxton Ward decisions about their care, and to shift Association of Theatre Nurses is celebrating but now I spend five hours a week visiting care closer to patients’ homes. This is its 40th aniversary on Wednesday 2 June with patients all over the hospital. As a fan particularly relevant to those with long- a theatre awareness day in the East Atrium. myself, I can appreciate how much they term chronic illnesses and is intended to There will be hands-on activities and fun for miss seeing their team in action.” reduce the need for so many emergency all ages, including a chance to take a close George is pictured with Duncan (left) admissions. look at equipment and surgical instruments. and former Norwich City goalkeeper Bryan Other initiatives include improving the For more information visit www.natn.org.uk Gunn, who presented him with a book flow of elective work, maximising or contact Adrian Jones on bleep 1004 about the club. opportunities for day surgery, reducing infections and complications and making the best use of the many health facilities across Central Norfolk. THE DUKE OF KENT took time out to talk to patients The outcomes we need to deliver are a when he visited the NNUH sustainable way forward and improved stroke unit in March. The unit services for patients. Please look out for has been praised by the Stroke ways to get involved. Association for providing prompt treatment and excellent care. Among those who met the Duke was Phyllis Starland, who is pictured with STEPHEN DAY sister Julia Chapman-Wright Chief Executive, Norfolk and Norwich on Dunston Ward University Hospital NHS Trust NEWS FROM THE NORFOLK AND NORWICH UNIVERSITY HOSPITAL NHS TRUST - MAY 2004 3 INFO NEWS ROUND Norfolk and Norwich University Hospital School of nursing plans unveiled Colney Lane, Norwich, Norfolk NR4 7UY Tel: 01603 286286 Website: www.nnuh.nhs.uk Restaurant West Atrium Level 1, open daily 7am-2.30am Coffee bars Outpatients West and Outpatients East, open Mon-Fri, 9am-5pm Plaza (East) open Mon-Fri, 8am-6pm Saturday 10-4pm WRVS shops School of Nursing and smart-board technology.