Hua Nan Financial Holdings Co., Ltd. Corporate Social Responsibility
Total Page：16
File Type：pdf, Size：1020Kb
Hua Nan Financial Holdings Co., Ltd. Corporate Social Responsibility Report Message from the Chairman 02 Sustainability of Hua Nan 04 About This Report 08 About Hua Nan Financial Holdings 10 10 About Hua Nan Financial Holdings 15 Material Issues and Stakeholders 20 United Nations Sustainable Development Goals (SDGs) Sustainable 24 26 1.1 Corporate Governance Governance 33 1.2 Integrity Management 35 1.3 Risk Management 40 1.4 Legal Compliance Financial Innovation 50 54 2.1 Digital Banking Development and Financial Innovation and Services 61 2.2 Valuing Customer Rights 68 2.3 Information Security 71 2.4 Creating Positive Impact of Financial Services Employee Care 80 82 3.1 Recruitment and Diversity 89 3.2 Employee Remuneration and Interests 96 3.3 Human Capital Development 103 3.4 Occupational Safety and Health Environmental 110 112 4.1 Environmental Policy and Results Sustainability 113 4.2 Environmental Policy Implementation 122 4.3 Environmental Charity Events Positive 124 127 5.1 Popularizing Knowledge Societal Impact 133 5.2 Supporting Sports Activities 140 5.3 Caring for the Disadvantaged Groups 143 5.4 Nurturing the Cultural and Creative Industry Appendix 147 147 CPA's Limited Assurance Report 149 GRI Index Table Message from the Chairman Hua Nan Financial Holdings was the first financial As a member of the financial industry, we holding company established in Taiwan. Founded recognize that the financial industry is an on January 29, 1919, Hua Nan Commercial important driving force to the development Bank marked its 100th anniversary in 2019. As of other industries. Only by combining the a century-old enterprise, we are fully aware that Environmental, Social, and corporate Governance an enterprise can only operate everlasting by (ESG) with the main lines of business can we seeking new changes and advancing with the bring positive benefits to society. The task of times. the financial industry is to provide funds for enterprises and individuals, so as to drive the 2018 marks the 5th year of the Company's industrial development and enhance people's compilation of the CSR Report. We are constantly well-being. Achieving outstanding performance adjusting our pace and forging ahead steadily. is the most significant fulfillment of our corporate In 2017, we first integrated the UN's Sustainable social responsibility and the basis for the Development Goals (SDGs) into the Group's sustainable development of the Group. corporate social responsibility activities to examine current practices and respond to future For a long time, the Group has continuously business risks. In 2018, we further adopted the upheld the concept of “taking from society, giving framework of Integrated Reporting and reviewed back to society" on the basis of stable profitability the input and output of six major capitals in order to protect the tangible assets of customers and to convey the Group's corporate value to our the original intentions of numerous people. In stakeholders more effectively. 2018, Hua Nan Financial Holdings' financial 2 Hua Nan Financial Holdings Co., Ltd. Corporate Social Responsibility Report 2018 performance hit a record high with NT$14.621 Industries (Phase 1)" by the Financial Supervisory billion in consolidated net profit after tax (an Commission and won the Circular Economy increase of 22%) and an EPS of NT$1.27. We Industry Special Award, won the Financial reported the largest growth of profits among all Service Merit Award in the 5th Top Solar Award financial holding companies in Taiwan. from the Ministry of Economic Affairs, and won the Green Energy Financial Contribution Award In non-financial performance, we also achieved in the Renewable Energy Promotion Award from remarkable success. In the 5th Corporate Taichung City Government, all of which were the Governance Evaluation conducted by Taiwan recognition of the Group's commitment to green Stock Exchange Corporation, Hua Nan Financial finance. Holdings ranked top 5% of all listed companies. Hua Nan Financial Holdings was once again In addition, HNCB has conducted BSI selected as a constituent stock in the FTSE4 assessments and certifications for three Good Emerging Index and FTSE4 Good TIP consecutive years since 2016, and obtained the Taiwan ESG Index. In addition, Hua Nan Financial ISO 14001 Environmental Management System Holdings received the Sustainable Development and ISO 14064-1 Greenhouse Gas Inventory Model Award in the 25th National Quality Award certifications. At the end of 2018, we also from the Ministry of Economic Affairs, and three obtained the ISO 50001 Energy Management excellence awards in the 9th Great Award from System certification. In the future, we will Taiwan Academy of Banking and Finance, gradually expand the scope of GHG inventory in namely the Best Social Responsibility Award, hopes of fully tracking and analyzing the Group's the Best Digital Finance Award, and the Best GHG emissions and reducing the environmental Consumer Finance Award. It was the state- impact. HNCB started to integrate the Spirit of owned bank that won the most awards. This the Equator Principles into its credit investigation shows that our ESG performance has received process in 2018 in the hope of guiding corporate the recognition from domestic and international customers to appreciate the impact of their professional agencies. business activities on the environment and society with its financial influence. As a member of the global village, the Group expects to pursue a new economic model for In the future, we will uphold the Group's five core sustainable development by responding to principles of "Honesty, Efficiency, Activeness, environmental issues with its core business. In Responsibility, and Teamwork (HEART)" to April 2018, HNCB issued NT$1 billion in green maintain sustainable development and create a bonds. HNCB has established the "Green better society for all. Energy Technology Financing Promotion Team" to integrate internal resources and the Bank's business capacity for advancing green energy technology financing businesses. The Team Chairman also works with foreign banks, green energy technology operators, and local governments to expand green finance business opportunities. In 2018, Hua Nan Commercial Bank was selected as an excellence bank for "Incentive Policy for Loans from Domestic Banks to Innovative Key 3 Sustainability of Hua Nan Awards Sustainable Development Model Award in the 25th National Quality Award On December 6, 2018, the Ministry of Economic Affairs held the awards ceremony for the 25th National Quality Award at Taipei International Convention Center, where President Tsai attended to present the awards. Hua Nan Financial Holdings won the Sustainable Development Model Award in the 25th National Quality Award, and the then Chairman Wu, Tang-Chieh received the award in person. Hua Nan Financial Holdings was the first state-owned bank that won the National Quality Award, showing that the Company has performed excellently in corporate governance, green finance, and environmental sustainability in recent years. President Tsai (Left) awarded the Sustainable Development Model Chairman Wu, Tang-Chieh (third from the right, front row) and Award to Chairman Wu, Tang-Chieh (Right) on Behalf of Hua Nan President Lo, Puo-Chu (fourth from the right, front row) received the Financial Holdings. Sustainable Development Model Award with colleagues. Three Excellence Awards in the Taiwan Banking and Finance Best Practice Awards On December 14, 2018, Taiwan Academy of Banking and Finance held the awards ceremony for the 9th Taiwan Banking and Finance Best Practice Awards, where President of Hua Nan Financial Holdings Lo, Puo-Chu and President of Hua Nan Commercial Bank Cheng, Yung- Chun received the awards in person. The Group received three excellence awards in the Taiwan Banking and Finance Best Practice Awards, namely the Best Social Responsibility Award, the Best Digital Finance Award, and the Best Consumer Finance Award. It was the state-owned bank that won the most awards. Chairman of Taiwan Academy of Banking and Finance Wu, Chung- Shu (third from the left, front row) and President of Hua Nan Financial Holdings Lo, Puo-Chu (second from the left, front row), and colleagues. 4 Hua Nan Financial Holdings Co., Ltd. Corporate Social Responsibility Report 2018 List of Awards in 2018 HNFHC (Hua Nan Financial Holdings Co.) • Selected as a constituent stock of the FTSE4Good Emerging Index in 2018 • Selected in Top 5% listed companies in Taiwan Stock Exchange Corporation's Corporate Governance Evaluation • Selected for inclusion as a constituent in the TWSE Corporate Governance 100 Index for 4 consecutive years • Selected as a constituent stock of the FTSE4Good TIP Taiwan ESG Index • One Financial Service Platform won the Comprehensive Innovation Leader Award in the DX Awards organized by the International Data Corporation (IDC) in 2018 • Included in the "Taiwan High Compensation 100 Index" for 5 consecutive years • Won the Gold Sponsorship, Long-term Sponsorship, and Promotional Bronze Awards in the 2018 Sports Contribution Award • Won the Second Prize in the "Buying Power for New Products and Services of Social Innovation Purchase Reward Program" HNCB (Hua Nan Commercial Bank) • Received the Best Sustainability Award in the Financial Holdings Bank category of the 2018 Taiwan Bank Service Evaluation (organized by Excellence Group) • Selected as an excellence bank for "Asset Trust for the Senior and the Disabled" by the Financial Supervisory Commission and won